Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Modern Health

Location: Remote - US

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: 2026-05-18

Experience Level: Mid-Level (2-4 years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive the complete product design lifecycle, from initial concept and user experience (UX) flows to final, production-ready visual designs for features impacting member mental health journeys.

• Collaborate closely with cross-functional teams including product managers, engineers, researchers, content strategists, and clinical experts to deliver meaningful and well-executed user experiences.

• Develop user-centered, accessible, and impactful design solutions grounded in member needs, supported by rigorous research, data analysis, and clinical insights.

• Contribute to and maintain a robust design system, ensuring product consistency, quality, and scalability across native mobile (iOS/Android) and web platforms.

📝 Enhancement Note: This role is specifically for a Product Designer focusing on user-facing features within a health tech platform. The emphasis is on end-to-end ownership and deep collaboration, indicating a need for strong communication and strategic thinking alongside design skills. The "mid-level" designation with 2-4 years of experience suggests a focus on execution and growing ownership, rather than purely strategic leadership.

📈 Primary Responsibilities

• Lead the full design process for new features and product enhancements, encompassing problem framing, discovery, wireframing, user research integration, visual design, prototyping, and detailed design handoff to engineering.

• Partner with Product Managers to thoroughly understand user problems, refine product requirements, and collaboratively shape innovative solutions that align with business objectives and user needs.

• Design intuitive, accessible, and engaging user experiences that are informed by member insights, clinical context, and data-driven decision-making.

• Produce comprehensive design specifications, detailed user flows, and clear documentation that accounts for edge cases, error states, and diverse user pathways to ensure robust implementation.

• Work hand-in-hand with engineers throughout the development cycle, ensuring accurate translation of design intent and actively participating in problem-solving to maintain design integrity.

• Actively contribute to the evolution and maintenance of the company's design system, promoting consistency, reusability, and high-quality design standards across the product.

• Engage in constructive design critiques, providing and receiving feedback to collectively elevate the quality and impact of the team's design output.

• Collaborate with and learn from senior designers, taking on delegated strategic projects and contributing a unique perspective while absorbing mentorship.

• Conduct and synthesize user research, including user interviews and usability testing, to translate findings into actionable design improvements and strategic product decisions.

• Effectively balance user needs with business goals and clinical constraints, thoughtfully navigating trade-offs and clearly communicating design decisions to all cross-functional stakeholders.

📝 Enhancement Note: Responsibilities highlight a strong emphasis on user-centricity, data-informed design, and cross-functional collaboration. The inclusion of "clinical context" and "regulated/sensitive product spaces" (in bonus points) suggests a need for a nuanced approach to design in a sensitive domain. The expectation to "contribute to our design system" and "extend an existing illustration style" points to a need for both foundational design skills and an understanding of design system management.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience, is typically expected for this level of role.

Experience: 2–4 years of professional experience in product design, UX design, or a closely related field, with a strong preference for candidates with experience in health tech or similar regulated industries.

Required Skills:

• Demonstrated proficiency in end-to-end product design, from user research and concept development through to detailed visual design and implementation support.

• Strong foundation in interaction design principles and best practices, with the ability to create intuitive and effective user flows.

• Excellent visual design skills, including a keen eye for aesthetics, typography, and layout, ensuring a polished and cohesive user interface.

• Proven ability to design for both native mobile platforms (iOS/Android) and web applications, understanding platform-specific guidelines and user expectations.

• Deep understanding and practical application of accessibility standards (e.g., WCAG) to create inclusive and usable experiences for all users.

• Solid grasp of UX processes and systems thinking, enabling a thoughtful and intentional approach to problem-solving that prioritizes usability and clarity.

• Expert-level proficiency with Figma for designing, prototyping, and collaborating on complex design projects.

• Experience using Adobe Photoshop or similar tools for photo editing and asset creation.

• Experience creating vector-based illustrations, with the ability to work within and extend existing style guides, contributing to a shared library and shaping the product's visual language.

Preferred Skills:

• Prior experience working within the health tech industry or other regulated product environments.

• Experience with photography sourcing and selecting imagery that aligns with brand identity, emphasizing human connection and inclusivity.

• Background in digital content design, working with editorial platforms, or designing for content-forward digital products.

• Familiarity with AI tools for design ideation, prototyping, or workflow enhancement.

📝 Enhancement Note: The requirement for 2-4 years of experience combined with a portfolio showcasing full product development lifecycle proficiency positions this as a mid-level role. The emphasis on Figma, accessibility, and visual design skills, alongside the preference for health tech experience, defines the core technical and domain requirements. The "bonus points" suggest areas where candidates can differentiate themselves.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing 3-5 strong case studies that detail the candidate's end-to-end product design process.

• Each case study should clearly articulate the problem statement, the user(s) you were designing for, your role and contributions, the design process undertaken (including research, ideation, wireframing, prototyping, and visual design), key challenges, and final outcomes.

• Demonstrate a strong understanding of interaction design principles through examples of user flows, wireframes, and interactive prototypes.

• Showcase exceptional visual design skills with high-fidelity mockups, demonstrating attention to detail in typography, color theory, layout, and overall aesthetic appeal.

• Include examples of how you have applied accessibility best practices in your designs.

• Clearly present how your design solutions connect to product strategy, business goals, and user needs, ideally with quantifiable results or impact.

Process Documentation:

• Case studies should include documentation of user research findings, including synthesized insights from interviews or usability testing.

• Provide examples of detailed design specifications, user flows, and wireframes that illustrate a methodical approach to problem-solving and feature development.

• Showcase prototypes created in Figma that effectively communicate design intent and user interaction.

• Evidence of collaboration with engineers, including design handoffs and problem-solving during implementation, is highly valued.

📝 Enhancement Note: The portfolio is critical for this role. The emphasis is on demonstrating a structured, user-centered design process, strong visual and interaction design capabilities, and the ability to connect design work to business impact. Specific mention of "health tech" and "regulated/sensitive product spaces" implies that case studies in these areas, or demonstrating an understanding of their unique challenges, would be highly advantageous.

💵 Compensation & Benefits

Salary Range:

• Zone 1 (San Francisco Bay Area, New York City Metro): $106,600 - $125,400 USD per year

• Zone 2 (Other CA, Seattle, WA): $106,600 - $125,400 USD per year

• Zone 3 (Other NY, Other WA, Washington DC, Austin TX, CT, IL, MA, NH, NJ, OR, RI, VT): $95,940 - $112,860 USD per year

• Zone 4 (All other TX, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY): $90,610 - $106,590 USD per year

Benefits:

• Health & Wellness:

  • Medical, Dental, and Vision Insurance (Modern Health covers 100% of employee premiums and 75% of dependent premiums).
  • High-deductible health plan option with an HSA.
  • Direct access to coaches and therapists through the Modern Health platform.
  • Company-wide mental health days.
  • Annual Wellness Stipend for personal well-being items.

• Time Off & Leave:

  • Flexible Paid Time Off (PTO).
  • Generous Parental Leave Policy.
  • Family Forming Benefit through Carrot.

• Financial & Professional Growth:

  • Equity program participation.
  • 401k retirement plan.
  • Financial planning services through Origin.
  • Professional Development Stipend.

• Additional Perks:

  • Cell Phone Reimbursement.

  • Mod Squad Community: Virtual events, ERGs, team-building activities. Working Hours: Full-time position. While the role is fully remote, US-based team members are expected to work at least six hours between 8 am and 5 pm Pacific Time each workday to ensure team alignment and collaboration. This requires comfort with early mornings or late evenings depending on the team member's time zone.

📝 Enhancement Note: The salary ranges are clearly defined by geographic zones, reflecting a tiered compensation strategy common in remote roles. The extensive benefits package emphasizes Modern Health's commitment to employee well-being, both mental and physical, aligning with their core mission. The working hours requirement highlights the need for asynchronous collaboration while maintaining core overlap for synchronous engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Tech / Mental Health Benefits Platform. Modern Health operates at the intersection of healthcare, technology, and employee benefits, focusing on providing comprehensive mental health solutions.

Company Size: The company has experienced hyper-growth, tripling its headcount in 2021. While specific current numbers aren't provided, the context suggests a rapidly scaling organization, likely in the several hundred to a thousand employee range. This means a dynamic environment with evolving processes and opportunities.

Founded: Modern Health was founded with a mission to make mental health a priority. Its rapid ascent to unicorn status (valuation of $1.17 billion) and female-founded leadership are key aspects of its identity and success story.

Team Structure:

• The design team is part of a larger product organization that includes Product Managers, Engineers, Researchers, and Content Strategists.

• This Product Designer will report to senior design leadership and work closely with a dedicated Product Manager and Engineering team for specific feature development.

Methodology:

• Data-Driven Design: Decisions are informed by member research, user data, and clinical insights to ensure effectiveness and impact.

• User-Centricity: A strong focus on understanding and meeting member needs through empathetic design practices.

• Agile Development: The company operates in a fast-paced environment, implying agile methodologies for product development and design.

• Iterative Improvement: There's an emphasis on experimentation, iteration, and continuous feedback to refine solutions.

Company Website: https://www.modernhealth.com/

📝 Enhancement Note: The company culture is characterized by a blend of high empathy and high accountability, a drive to win, and a bias for action. This suggests an environment that values both individual contribution and team collaboration, with a fast-paced, results-oriented approach. The focus on mental health extends to their internal culture, promising a supportive and inclusive workplace.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level Product Designer role. It's positioned for individuals with a solid foundation (2-4 years of experience) who are ready to take on increased ownership of features and contribute meaningfully to the product's direction. They will be expected to execute independently on defined projects while also collaborating on larger strategic initiatives.

Reporting Structure: The Product Designer will report to senior design leadership and work in close partnership with Product Managers and Engineering teams. This structure allows for mentorship from experienced designers while fostering direct collaboration with product and development counterparts.

Operations Impact: Product Designers at Modern Health have a direct impact on the mental health journeys of millions of users. Their work shapes the accessibility, usability, and effectiveness of the platform, directly contributing to the company's mission of making mental health a strength. Success in this role means designing experiences that help users manage stress, treat depression, and achieve overall well-being, which in turn drives business growth and user engagement.

Growth Opportunities:

• Skill Development: Opportunity to deepen expertise in UX/UI design, interaction design, visual design, and contribute to a sophisticated design system within the health tech space. Exposure to designing for complex user needs and regulated environments.

• Career Progression: Potential to advance to Senior Product Designer roles, taking on more complex projects, strategic initiatives, and potentially mentoring junior designers.

• Cross-functional Exposure: Gaining experience working with diverse teams (product, engineering, clinical, research) and understanding different facets of product development and business strategy.

• Leadership Potential: Opportunities to lead design efforts for specific product areas and contribute to the evolution of design processes and best practices within the company.

📝 Enhancement Note: The role is framed as a growth opportunity, particularly for those looking to specialize in health tech design. The blend of individual contribution and collaborative mentorship provides a clear path for career advancement within the design team. The impact of the role is directly tied to the company's mission, offering intrinsic motivation.

🌐 Work Environment

Office Type: Modern Health operates as a fully remote workforce. This means the primary work environment is home-based, requiring self-discipline and effective remote collaboration tools and practices.

Office Location(s): While the role is "Remote - US," the company has a significant presence and history in the San Francisco Bay Area. Specific office locations are not detailed, but the remote nature means candidates can work from anywhere within the United States, provided they can meet the overlapping work hours requirement.

Workspace Context:

• Collaborative Environment: Despite being remote, the company emphasizes collaboration through virtual tools and requires core overlapping hours. This fosters a sense of team connection and allows for synchronous communication and problem-solving.

• Tools & Technology: Access to industry-standard design tools like Figma and Adobe Photoshop, along with communication platforms (e.g., Slack, Zoom) and project management software, is expected.

• Team Interaction: Regular design critiques, team meetings, and cross-functional project discussions are integral to how the team interacts and operates.

Work Schedule: Standard full-time hours (approx. 40 hours per week). The key requirement is the need to work at least six hours between 8 am and 5 pm Pacific Time daily, regardless of the employee's local time zone. This ensures team alignment and facilitates synchronous collaboration across different regions of the US.

📝 Enhancement Note: The fully remote nature is a significant aspect of the work environment, requiring strong self-management. The mandated overlapping hours are crucial for candidates to understand, as they dictate the daily schedule, especially for those outside the Pacific time zone. This structure aims to balance flexibility with team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios. Candidates with strong portfolios aligning with the role's requirements will be invited for an initial conversation.

• Design Challenge/Case Study Presentation: Candidates will likely be asked to present their portfolio, focusing on 1-2 key case studies. This may involve a live presentation or a take-home assignment followed by a presentation. The focus will be on understanding the design process, problem-solving approach, and decision-making.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers or senior leadership to assess collaboration skills, technical understanding, and cultural fit.

• Final Interview: May involve a discussion with a design lead or executive to finalize the decision.

Portfolio Review Tips:

• Storytelling: Frame your case studies as compelling narratives. Clearly define the problem, your unique contribution, the challenges faced, your design process, and the impact of your solution.

• Process Over Polish: While visual design is important, interviewers will focus heavily on your thought process, how you approach problems, and your ability to justify design decisions with user needs, data, and business goals.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., increased engagement, improved conversion rates, reduced error rates, positive user feedback).

• Showcase Collaboration: Highlight instances where you worked effectively with cross-functional teams (PMs, engineers, researchers) and how you incorporated their feedback.

• Tailor to Modern Health: Research Modern Health's product and mission. Be prepared to discuss why you are interested in designing for mental health and how your skills can contribute to their specific user base and business objectives.

Challenge Preparation:

• Understand the User: If given a challenge, focus on deeply understanding the target user and their needs within the context of mental health.

• Define the Problem: Clearly articulate the problem you are trying to solve and the constraints.

• Show Your Process: Walk through your typical design process, even if simplified for a challenge. Explain your rationale for choices in wireframing, UI, and interaction.

• Consider Accessibility: Always think about how your design would accommodate diverse users and accessibility needs.

• Be Prepared to Discuss Trade-offs: Understand that design often involves compromise. Be ready to discuss potential trade-offs and how you would navigate them.

📝 Enhancement Note: The interview process is heavily portfolio-centric. Candidates should prepare to not only showcase their work but also articulate their thought process and design rationale in detail. Emphasis on understanding "mental health journeys" and "clinical context" will be key differentiators.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and collaboration. Mastery is essential.

• Adobe Photoshop: Required for photo editing and asset creation.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools may be beneficial for showcasing different interaction techniques.

Analytics & Reporting:

• While not directly a design tool, understanding how to interpret user analytics (e.g., from tools like Amplitude, Mixpanel, or internal dashboards) to inform design decisions is highly valuable.

CRM & Automation:

Other Potentially Useful Tools:

• User Research Platforms: Tools like UserTesting.com, Lookback, or Dovetail for conducting and synthesizing user research.

• Design System Tools: Knowledge of how design systems are built and maintained, potentially using tools like Zeroheight or Storybook.

• Collaboration Tools: Slack, Zoom, Google Workspace, Jira, Confluence.

📝 Enhancement Note: The tech stack is focused on core design tools. The emphasis on Figma is paramount. While direct experience with analytics or CRM tools isn't a requirement, an understanding of how design impacts data and user behavior is a plus, indicating a data-informed approach to design.

👥 Team Culture & Values

Operations Values:

• High Empathy & High Accountability: Modern Health balances deep care for users and colleagues with a strong commitment to achieving ambitious goals and delivering excellent results.

• Obsession to Win: A drive for excellence and a passion for the mission, aiming to innovate and solve customer needs uniquely.

• Accountability & Reliability: Team members are dependable and hold themselves and each other to high standards, fostering trust through transparent communication and feedback.

• Bias Towards Action: A fast-paced environment that encourages initiative, proactive problem-solving, and continuous experimentation.

• Inclusivity & Diversity: A core component of the company's mission, reflected in its culture and commitment to building a diverse team.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be integral members of product teams, working seamlessly with PMs, engineers, and researchers.

• Feedback Culture: Active participation in design critiques, giving and receiving constructive feedback to foster continuous improvement.

• Knowledge Sharing: A culture that encourages sharing insights, learnings, and best practices to elevate the entire team's capabilities.

• Mission-Driven: A shared passion for improving mental health access and outcomes serves as a unifying factor for collaboration.

📝 Enhancement Note: The company's stated values heavily influence the expected work style. Candidates should demonstrate how they embody empathy, accountability, initiative, and a collaborative spirit. The "bias towards action" suggests a preference for proactive individuals who can navigate a fast-paced environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Clinical Constraints: Designing effective mental health solutions requires navigating complex ethical considerations, regulatory requirements (potentially), and diverse user needs while aligning with business objectives.

• Designing for Sensitivity: Creating inclusive and empathetic designs for sensitive topics like mental health requires careful consideration of language, imagery, and user experience to avoid causing distress.

• Scaling a Design System: Contributing to and evolving a design system in a hyper-growth company means ensuring it remains robust, scalable, and adaptable to new features and product directions.

• Remote Collaboration Dynamics: Effectively collaborating and maintaining strong team cohesion in a fully remote setting requires proactive communication and deliberate efforts to build relationships.

Learning & Development Opportunities:

• Specialized Design Skills: Deepen expertise in designing for health tech, focusing on user engagement, therapeutic interventions, and data privacy within a sensitive domain.

• AI in Design: Opportunity to explore and integrate AI tools into the design workflow, staying at the forefront of technological advancements.

• Cross-functional Learning: Gaining exposure to product strategy, clinical psychology principles, and engineering challenges through close collaboration.

• Mentorship: Learning from experienced senior designers and product leaders within a fast-growing, mission-driven organization.

📝 Enhancement Note: The challenges highlight the unique complexities of designing in the health tech and mental health space. The growth opportunities emphasize specialization, technological adoption, and cross-disciplinary learning, aligning with career development for a mid-level designer.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting priorities between user needs, business goals, and technical constraints. How did you approach it, and what was the outcome?"

• "How do you ensure your designs are accessible and inclusive, especially when dealing with sensitive topics like mental health?"

• "Walk me through your process for a complex feature you designed. What was the problem, your approach, key decisions, and learnings?"

• "How do you collaborate effectively with product managers and engineers to ensure design intent is realized accurately?"

Company & Culture Questions:

• "Why are you interested in Modern Health and our mission to improve mental health?"

• "How do you embody our company values, such as 'High Empathy & High Accountability' or 'Bias Towards Action'?"

• "How do you approach working in a fully remote environment?"

Portfolio Presentation Strategy:

• Select Strongest Case Studies: Choose 2-3 projects that best showcase your end-to-end process, problem-solving skills, and impact, ideally relevant to Modern Health's domain.

• Focus on the 'Why' and 'How': Clearly articulate the problem you solved, your specific contributions, your design methodology, and the rationale behind your key decisions.

• Quantify Impact: Present any measurable results or user feedback that demonstrate the success of your designs.

• Be Prepared for Deep Dives: Expect questions about specific design choices, trade-offs, and how you incorporated feedback or research.

• Highlight Collaboration: Emphasize how you worked with cross-functional partners and incorporated their input.

📝 Enhancement Note: Interview preparation should focus on articulating the design process, demonstrating empathy and understanding of the mental health domain, and showcasing a collaborative, action-oriented mindset. The portfolio presentation is the centerpiece, requiring a well-rehearsed and insightful walkthrough.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best highlight your end-to-end design process, problem-solving skills, and impact, with a preference for health tech or mission-driven products if possible. Ensure each case study clearly outlines the problem, your role, your process, challenges, and outcomes.

• Tailor Your Resume: Highlight experience relevant to product design, UX/UI, Figma proficiency, accessibility, and any health tech or mission-driven product experience. Use keywords from the job description.

• Prepare Your Presentation: Practice walking through your selected case studies, focusing on storytelling, explaining your design rationale, and quantifying impact. Be ready to discuss your collaboration methods and how you handle feedback.

• Research Modern Health: Thoroughly understand Modern Health's mission, product, target audience, and company culture. Be prepared to articulate why you are a good fit for their specific needs and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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