Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Linnworks

Location: United Kingdom (Remote)

Job Type: Permanent employee

Category: Product Design / UX/UI

Date Posted: 2026-05-29

Experience Level: 3-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• Drive end-to-end product design for B2B SaaS solutions, from initial user research and discovery to polished, production-ready interfaces.

• Collaborate closely with Product Managers and Engineers to translate user needs and business objectives into intuitive and effective product experiences.

• Contribute to and champion the company's design system, ensuring consistency, scalability, and efficiency across all product touchpoints.

• Facilitate design thinking workshops and user research sessions to foster innovation and gather critical product insights.

• Focus on creating accessible, user-first designs that solve real customer problems and enhance the overall user experience.

📝 Enhancement Note: This role is specifically for a Product Designer focused on B2B SaaS, emphasizing the full design lifecycle and collaborative efforts within a product team. The remote nature with a UK requirement highlights the need for strong self-management and communication skills.

📈 Primary Responsibilities

• Conduct comprehensive user research, including qualitative and quantitative methods, to uncover unmet user needs and inform product strategy.

• Design and deliver complete product experiences, from wireframing and user flows to high-fidelity mockups and interactive prototypes.

• Validate design decisions through user testing and feedback loops, iterating based on insights to ensure optimal user satisfaction.

• Partner effectively with Product Managers to define product requirements, prioritize features, and ensure alignment with business goals.

• Work closely with Engineering teams to ensure accurate implementation of designs, balancing aesthetic quality with technical feasibility and pragmatism.

• Lead and participate in design thinking workshops and facilitation sessions to drive ideation and problem-solving across cross-functional teams.

• Maintain and evolve the design system, contributing components and guidelines to ensure a consistent and scalable user experience.

• Advocate for user-centric design principles and best practices throughout the organization, fostering a culture of thoughtful design.

• Engage directly with customers and end-users to gather feedback, validate concepts, and refine designs through iterative testing.

• Contribute to the development of web-based products and solutions, ensuring they are accessible and performant.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design, encompassing research, ideation, execution, and collaboration. The emphasis on design systems and customer engagement is crucial for a B2B SaaS environment.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience, is often expected for product design roles.

Experience: 3-5 years of professional experience as a Product Designer, with a strong focus on B2B SaaS software development. Experience in a scale-up environment is highly valued.

Required Skills:

• Proven experience as a Product Designer with a portfolio showcasing end-to-end product design projects.

• Expertise in designing for B2B SaaS platforms and web-based products.

• Proficiency in design and prototyping tools, specifically Figma, for creating detailed designs and interactive prototypes.

• Demonstrable experience working across the entire product design lifecycle, from discovery to delivery.

• Strong understanding of user research methodologies, including qualitative and quantitative techniques.

• Experience in defining, contributing to, and maintaining design systems for consistency and scalability.

• Excellent communication and presentation skills, with the ability to articulate design rationale and effectively present work to stakeholders.

• Proven ability to collaborate effectively with cross-functional teams, including Product Managers, Engineers, and Researchers.

• Experience in facilitating workshops and design thinking sessions.

• Comfort with ambiguity and the ability to work with incomplete information, driving clarity and solutions.

• Direct experience collaborating with customers and end-users to gather insights and validate designs. Preferred Skills:

• Experience in the eCommerce sector.

• Experience designing for mobile applications or responsive web design.

• Familiarity with user research and testing tools such as Maze, UserZoom, or UserTesting for large-scale insights.

📝 Enhancement Note: The requirements emphasize a blend of technical design skills, strategic thinking, and strong interpersonal abilities, crucial for navigating the complexities of B2B SaaS product development. The explicit mention of a portfolio is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive design portfolio is mandatory for all applications.

• Showcase a minimum of 3-5 significant projects that demonstrate your end-to-end product design process.

• For each project, clearly articulate the problem statement, your role and responsibilities, the design process followed, key challenges encountered, and the final outcomes/impact.

• Highlight your ability to solve complex problems, with specific examples of how you used user research and data to inform your design decisions.

• Include examples of your work with design systems, demonstrating how you applied or contributed to them.

• Showcase your proficiency in Figma, including examples of wireframes, user flows, high-fidelity mockups, and prototypes. Process Documentation:

• Demonstrate experience in documenting design processes and decisions clearly and concisely.

• Provide examples of how you have validated design solutions through user research and testing, detailing the methods used and the insights gained.

• Showcase your ability to collaborate with engineers to translate designs into production-ready products, highlighting any process improvements or efficiencies achieved.

• Illustrate how you have contributed to or managed design systems, including documentation of components and guidelines.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary evidence of a candidate's design capabilities, problem-solving approach, and process maturity. Focusing on B2B SaaS and the full lifecycle will be key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 3-5 years of experience in the UK's tech sector, particularly in remote roles, a competitive salary range is estimated between £45,000 - £65,000 per annum. This range is influenced by the specific skills, experience level, and the candidate's location within the UK.

Benefits:

• Remote & flexible working arrangements.

• Hybrid office options available in London or Chichester.

• Laptop and a home office budget of £500 to establish an ideal workspace.

• Comprehensive Private Medical Insurance with Aviva, including Dental & Optical coverage.

• Group Life Insurance.

• Yulife Wellbeing & Rewards program for holistic employee well-being.

• Mental well-being support, including access to therapy and mental health sessions.

• Free premium subscription to Headspace for mindfulness and well-being.

• Employee Assistance Program (EAP) offering 24/7 confidential guidance and expert advice.

• 25 days of annual leave, plus bank holidays.

• Opportunities for training, ongoing support, and personal development.

Working Hours: The standard working hours are 40 hours per week, with flexibility offered to accommodate remote work and personal needs.

📝 Enhancement Note: Salary is estimated based on typical UK tech market rates for this experience level and the remote nature of the role. The benefits package is extensive, focusing on well-being, flexibility, and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Linnworks operates within the eCommerce automation sector, providing a critical platform for businesses to manage and automate their retail, inventory, and shipping processes across various marketplaces like Amazon, eBay, and Facebook. This positions them as a leader in a dynamic and essential part of the online retail ecosystem.

Company Size: Linnworks is a global leader with teams across North America and Europe, indicating a mid-to-large-sized company with a significant market presence, backed by private equity. This suggests a dynamic, growth-oriented environment with established processes but still retaining agility.

Founded: Founded to address the growing need for eCommerce automation, Linnworks has established itself as a market leader. The company's history is rooted in empowering businesses to save time and grow their brands through sophisticated automation solutions.

Team Structure:

• The Product Design team is likely structured to support product development squads, working closely with Product Managers and Engineers.

• Collaboration is key, with designers expected to work across various product initiatives.

• The broader company structure includes teams in North America and Europe, suggesting opportunities for cross-regional collaboration. Methodology:

• Design-led product development, emphasizing user research and data-driven insights.

• Agile methodologies are likely employed, with continuous iteration and collaboration.

• Focus on building and maintaining a robust design system for efficiency and consistency.

• Customer-centric approach, with direct engagement to understand and solve user problems.

Company Website: https://www.linnworks.com/

📝 Enhancement Note: Linnworks operates in a fast-paced, technology-driven industry. The company culture is described as collaborative, customer-centric, and focused on employee development, which is typical for successful SaaS scale-ups.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, requiring 3-5 years of experience. It involves end-to-end ownership of design projects within specific product areas, requiring a blend of individual contribution and collaborative leadership.

Reporting Structure: The Product Designer will likely report to a Head of Product Design, a Design Lead, or a Senior Product Manager, depending on the specific team structure. They will work closely with Product Managers and Engineering leads on a day-to-day basis.

Operations Impact: The Product Designer's work directly influences the usability, efficiency, and adoption of Linnworks' B2B SaaS platform. By creating intuitive and effective user experiences, they contribute to customer satisfaction, retention, and the company's overall market leadership in eCommerce automation.

Growth Opportunities:

• Specialization: Deepen expertise in B2B SaaS design, eCommerce solutions, or specific product areas within Linnworks.

• Leadership: Progress to Senior Product Designer, Lead Designer, or even management roles, potentially mentoring junior designers.

• Skill Development: Expand skills in areas like UX research, interaction design for complex systems, or contribute to broader product strategy.

• Cross-functional Exposure: Gain experience working on diverse product initiatives and collaborating with a global team.

📝 Enhancement Note: The role offers a clear path for growth within the product design discipline, with opportunities to take on more complex challenges and leadership responsibilities in a growing company.

🌐 Work Environment

Office Type: While the role is primarily remote, Linnworks offers hybrid options in London and Chichester. This suggests a modern, flexible approach to work, catering to diverse employee preferences.

Office Location(s): The company has offices in London and Chichester, UK, providing hubs for in-person collaboration for those who prefer or are located nearby. The remote nature means candidates can be based anywhere in the UK, provided they can work for a UK employer without sponsorship.

Workspace Context:

• A fully remote setup is supported with a dedicated home office budget, enabling employees to create a productive and comfortable workspace.

• Collaboration will occur through digital tools, video conferencing, and potentially occasional in-person meetups or team events.

• Access to a design system and collaborative design tools (like Figma) will be integral to the daily workflow.

Work Schedule: The standard 40-hour work week offers flexibility, allowing for better work-life integration. This is particularly beneficial for remote roles, enabling individuals to manage their time effectively while ensuring project deadlines are met.

📝 Enhancement Note: The emphasis on remote work with hybrid options reflects a modern approach to employment, prioritizing flexibility and employee well-being while ensuring operational effectiveness.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience, skills, and alignment with role requirements. Applications without a portfolio link will not be considered.

• Portfolio Presentation & Discussion: A session where candidates present their portfolio, walking through case studies and explaining their design process, rationale, and impact. Expect in-depth questions about problem-solving and collaboration.

• Skills-Based Interview: May involve a design challenge or practical exercise to assess Figma proficiency, problem-solving abilities, and design thinking.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to evaluate collaboration style, communication skills, and cultural fit within the product team.

• Final Interview: Potentially with a senior leader to discuss broader company fit and long-term career aspirations.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your B2B SaaS design experience, end-to-end process, and problem-solving skills.

• Tell a Story: For each case study, clearly articulate the problem, your approach, the constraints, your solutions, and the measurable impact. Use visuals effectively.

• Highlight Process: Emphasize your research methods, ideation techniques, iteration cycles, and how you incorporated feedback.

• Demonstrate Figma Proficiency: Include examples of detailed mockups, interactive prototypes, and how you leverage Figma's features.

• Showcase Design System Contribution: If applicable, detail your involvement with design systems.

• Be Concise: Focus on quality over quantity. Ensure your portfolio is easy to navigate and understand.

Challenge Preparation:

• Be prepared for a design challenge that tests your ability to quickly understand a problem, ideate solutions, and articulate your thought process.

• Practice using Figma under timed conditions if a practical exercise is expected.

• Focus on demonstrating a user-centered approach and a pragmatic understanding of B2B SaaS constraints.

• Be ready to discuss how you would approach ambiguity and collaborate with stakeholders.

📝 Enhancement Note: The interview process heavily relies on the candidate's portfolio. Candidates should prepare to deeply explain their process, decisions, and impact, demonstrating strong communication and problem-solving skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all design tasks, including wireframing, UI design, prototyping, and collaboration. Proficiency is a core requirement.

• Prototyping Tools: While Figma is primary, experience with other prototyping tools is beneficial.

• Design System Tools: Familiarity with tools used for managing and contributing to design systems.

Analytics & Reporting:

• While not a direct requirement for the designer, understanding how to interpret analytics and user feedback data (e.g., from Maze, UserZoom, UserTesting) is advantageous for informing design decisions.

• Familiarity with product analytics platforms (e.g., Amplitude, Mixpanel) can be a plus. CRM & Automation:

• Understanding the context of B2B SaaS and eCommerce automation platforms is crucial, even if not directly using CRM tools daily. Familiarity with the Linnworks platform itself would be a significant advantage.

📝 Enhancement Note: Figma is explicitly mentioned as a required tool. A strong understanding of the B2B SaaS and eCommerce automation landscape is also critical context for a Product Designer in this role.

👥 Team Culture & Values

Operations Values:

• User-First: A deep commitment to understanding and serving the needs of B2B customers.

• Collaboration: Working effectively with Product Managers, Engineers, and other designers to achieve shared goals.

• Data-Driven: Utilizing research and analytics to inform design decisions and measure impact.

• Efficiency & Scalability: Contributing to a design system that promotes consistency and allows for rapid development.

• Problem-Solving: A proactive approach to identifying and solving complex user and business challenges.

• Continuous Improvement: A dedication to learning, iterating, and refining designs and processes.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with Product Management and Engineering teams throughout the product development lifecycle.

• Open Communication: Encouraging constructive feedback and open dialogue to improve designs and processes.

• Workshop Facilitation: Actively leading and participating in sessions to drive ideation and alignment.

• Design System Advocacy: Promoting the use and adherence to the design system across teams.

📝 Enhancement Note: The culture emphasizes collaboration, user advocacy, and a commitment to building efficient, scalable solutions within a growing tech company.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Working with incomplete information and driving clarity in complex B2B SaaS environments.

• Balancing User Needs with Business Goals: Effectively advocating for users while meeting strategic business objectives and technical constraints.

• Maintaining Design System Integrity: Ensuring consistent application and evolution of the design system across a growing product.

• Remote Collaboration: Effectively communicating and collaborating with a distributed team, fostering strong working relationships.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone skills in complex B2B UX, interaction design, and user research methodologies.

• Product Strategy Involvement: Deeper engagement in product strategy discussions and roadmap planning.

• Mentorship: Potential to mentor junior designers as the team grows.

• Industry Trends: Staying abreast of emerging UX/UI trends, particularly in B2B SaaS and eCommerce automation.

• Cross-functional Exposure: Gaining broader understanding of engineering, product management, and business operations.

📝 Enhancement Note: The role presents opportunities to tackle complex design challenges in a growing market, with ample scope for professional development and career advancement within the product design field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to solve a complex problem for a B2B SaaS product. What was your process, and what was the outcome?" (Focus on your problem-solving methodology, user research, and impact).

• "How do you approach collaborating with Product Managers and Engineers on a new feature? Can you give an example?" (Highlight your communication, negotiation, and teamwork skills).

• "How do you ensure accessibility in your designs, especially for a B2B audience?" (Demonstrate your understanding of accessibility principles and practical application).

• "Tell me about your experience with design systems. How have you contributed to or utilized them?" (Showcase your understanding of consistency, scalability, and efficiency). Company & Culture Questions:

• "What interests you about Linnworks and our mission in eCommerce automation?" (Research the company's products, market position, and values).

• "How do you see your design philosophy aligning with our user-first approach?" (Connect your personal design values to the company's stated values).

• "Describe your ideal remote working environment and how you maintain productivity and collaboration." (Showcase your self-management and communication skills). Portfolio Presentation Strategy:

• "Walk us through your most impactful B2B SaaS design project. What was the challenge, your process, your solution, and the measurable results?" (Structure your narrative clearly, focusing on impact and your role).

• "How would you approach designing a new dashboard for our platform, considering potential user needs and technical constraints?" (Think aloud, demonstrating your design process, research approach, and consideration of B2B context).

• "How do you incorporate user feedback into your design iterations?" (Provide specific examples of how you've used feedback to improve a design).

📝 Enhancement Note: Preparation should focus on articulating your design process, showcasing impact through case studies, and demonstrating a strong understanding of B2B SaaS product design principles and collaborative workflows.

📌 Application Steps

To apply for this Product Designer position:

• Submit your CV, ensuring it includes a direct link to your online design portfolio. Applications without a portfolio will not be considered.

• Portfolio Customization: Tailor your portfolio to highlight relevant B2B SaaS projects, demonstrating your end-to-end design process, problem-solving skills, and impact.

• Resume Optimization: Ensure your resume clearly outlines your 3-5 years of product design experience, specifically mentioning B2B SaaS, Figma proficiency, and any experience with design systems or eCommerce.

• Interview Preparation: Practice presenting your portfolio case studies, articulating your design rationale, and preparing for questions related to collaboration, user research, and problem-solving in a B2B context.

• Company Research: Thoroughly research Linnworks, its products, target market, and company culture to demonstrate genuine interest and alignment during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---