Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Comcast

Location: Philadelphia, PA, United States

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: June 08, 2026

Experience Level: Mid-Level to Senior (5-7 Years)

Remote Status: On-site

🚀 Role Summary

• Lead and direct user experience strategy for digital communications and websites, ensuring seamless user interaction.

• Oversee user research and content strategy integration to drive innovative digital projects and enhance the company's online presence.

• Guide cross-functional teams in user-centered design and development, including prototyping and optimizing web and mobile user experiences.

• Mentor colleagues on best practices in design and strategy, elevating the overall user experience domain within the organization.

• Drive innovation through research and testing, developing cutting-edge design solutions that differentiate Comcast's offerings.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities heavily emphasize user experience (UX) strategy, research, and interaction design, positioning this role more within a dedicated UX Design or Experience Strategy function rather than a traditional product management or UI-focused product design role. The focus on digital communications, websites, and user interaction with diverse channels indicates a strategic, high-impact UX role.

📈 Primary Responsibilities

• Oversee and direct the experience design for Comcast's digital communications and websites, integrating user research findings and content strategy to create cohesive and effective user journeys.

• Lead user-centered design and development projects from conception through execution, including the creation of interactive prototypes and the enhancement of existing web and mobile user experiences.

• Manage the strategic expansion of digital delivery channels to improve user interaction and engagement with Comcast's broad portfolio of communications and services.

• Analyze and assess product positioning within the company's overall online presence, ensuring alignment with overarching site strategy, business objectives, and evolving user needs.

• Author detailed interaction and functional specifications to provide clear guidance for development teams, ensuring the accurate implementation of user-centric digital solutions.

• Conduct thorough evaluations of rival products and industry best practices to identify opportunities and advocate for design solutions that provide a competitive advantage and enhance user value.

• Drive innovation through continuous user research, usability testing, and exploration of emerging design trends to develop leading-edge solutions that significantly advance the overall user experience.

• Serve as a key subject matter expert and strategic resource for design and user experience, actively mentoring junior colleagues and establishing priorities within the user experience domain.

• Exercise independent judgment and discretion consistently in significant matters related to user experience strategy and design execution.

• Maintain regular, consistent, and punctual attendance, with the flexibility to work nights and weekends, and variable schedule(s) as necessary to meet project deadlines and business needs.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role with significant strategic influence. The emphasis on "directing," "overseeing," and "leading" suggests a need for strong leadership and strategic thinking, even if not explicitly a management position. The mention of "authoring interaction and functional specifications" is a key deliverable for UX designers working closely with engineering.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Design, Human-Computer Interaction, Computer Science, or a related field. A combination of relevant coursework and extensive professional experience may be considered in lieu of a formal degree.

Experience: 5-7 years of progressive experience in user experience (UX) design, interaction design, or product design, with a proven track record of leading significant digital projects.

Required Skills:

• Experience Design: Deep understanding of user-centered design principles, methodologies, and best practices for creating intuitive and engaging digital experiences across web and mobile platforms.

• Visual Design: Proficiency in creating visually appealing and brand-consistent interfaces, with a strong sense of typography, color theory, and layout.

• Wireframing: Expertise in developing low-fidelity and high-fidelity wireframes to effectively communicate design concepts, user flows, and information architecture.

• User Research & Testing: Ability to plan, conduct, and analyze user research (e.g., interviews, surveys, usability testing) to inform design decisions and validate solutions.

• Prototyping: Skill in creating interactive prototypes using industry-standard tools to simulate user interactions and gather early feedback.

• Cross-functional Collaboration: Proven ability to work effectively with product managers, engineers, content strategists, and other stakeholders to deliver cohesive digital products.

• Problem-Solving: Strong analytical and critical thinking skills to identify user needs and business challenges, and translate them into effective design solutions.

Preferred Skills:

• UX Strategy: Experience in developing and articulating comprehensive UX strategies that align with business goals and user needs.

• Content Strategy Integration: Familiarity with how content strategy influences and supports user experience design.

• Agile/Scrum Methodologies: Experience working within Agile development environments, participating in sprint planning, reviews, and retrospectives.

• Design Systems: Understanding of or experience contributing to design systems for maintaining consistency and efficiency across digital products.

• Accessibility Standards: Knowledge of WCAG or other accessibility guidelines and ability to design inclusive user experiences.

• Familiarity with Comcast Business Products/Services: Understanding of the telecommunications, connectivity, and managed solutions landscape.

📝 Enhancement Note: The "Skills" section provided in the raw data (Experience Design, Visual Design, Wireframing) is a good starting point, but a role of this seniority and scope requires deeper expertise in user research, prototyping, and strategic thinking. The preferred skills are inferred based on the responsibilities and the nature of working for a large enterprise like Comcast.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A curated selection of 3-5 comprehensive case studies showcasing your end-to-end design process, from initial problem definition and research to final design solutions and impact.

• Problem-Solution Framing: Each case study should clearly articulate the user problem, business objective, and the specific design challenges addressed.

• Process Documentation: Detail your design methodology, including user research techniques, ideation processes, wireframing, prototyping, and iteration cycles.

• Visual Design Examples: Showcase high-fidelity mockups and UI elements that demonstrate your visual design skills and ability to create aesthetically pleasing and functional interfaces.

• Impact & Metrics: Quantify the impact of your design solutions whenever possible, using metrics such as improved conversion rates, reduced task completion times, increased user satisfaction scores, or adoption rates.

Process Documentation:

• User Flow Diagrams: Examples of how you map out user journeys and interactions to ensure logical and intuitive navigation.

• Wireframe & Prototype Examples: Demonstrations of your ability to translate concepts into tangible design artifacts used for team alignment and testing.

• Usability Testing Reports: Evidence of how you incorporate user feedback into design iterations to validate and refine solutions.

• Cross-functional Collaboration Artifacts: (Optional but recommended) Examples of how you communicate design decisions and collaborate with engineering and product teams (e.g., handoff documentation, design reviews).

📝 Enhancement Note: For a role involving strategy and leading projects, a portfolio is crucial. Emphasis is placed on demonstrating the process and the impact, not just the final visuals. This is standard for senior UX/Product Design roles.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 5-7 years of experience in a major metropolitan area like Philadelphia, and considering Comcast's status as a large enterprise, the estimated annual salary range is $100,000 - $140,000. This range can vary based on the candidate's specific experience, skills, and performance during the interview process.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans designed to support physical well-being.

• Financial Support: Access to retirement savings plans (e.g., 401k with company match), financial planning resources, and potential for performance-based bonuses.

• Emotional Support: Employee Assistance Programs (EAP) offering confidential counseling, mental health resources, and work-life balance support.

• Paid Time Off: Generous vacation, sick leave, and holiday policies to promote work-life balance and personal well-being.

• Professional Development: Opportunities for training, certifications, conferences, and tuition reimbursement to foster continuous learning and career growth.

• Employee Discounts: Potential for discounts on Comcast products and services.

Working Hours: Standard full-time hours are typically 40 hours per week. However, the role requires flexibility to work nights and weekends, as well as variable schedules, to meet project demands and business needs.

📝 Enhancement Note: Salary figures are estimates based on publicly available data for similar roles in Philadelphia and the company's industry standing. The benefits listed are generalized based on the input provided and typical offerings from large corporations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications, Media, and Technology. Comcast Business operates within a dynamic and competitive landscape, providing connectivity, communications, networking, cybersecurity, wireless, and managed solutions to a wide range of organizations. This means the design function must be agile, innovative, and focused on delivering value in a rapidly evolving market.

Company Size: Comcast is a large, publicly traded corporation (Fortune 500). This implies a structured environment with established processes, opportunities for scale, and significant cross-functional collaboration across numerous departments and business units.

Founded: Comcast was founded in 1963. Its long history suggests a stable organization with a deep understanding of its market, but also a need to continually innovate and adapt to new technologies and customer expectations.

Team Structure:

• The Product Designer will likely be part of a larger Digital Experience or Product Design team, potentially within Comcast Business's digital transformation or product development division.

• This team will collaborate closely with Product Management, Engineering, Marketing, and Customer Support teams to deliver cohesive digital solutions.

• The reporting structure is likely to involve a Design Lead or Director, with opportunities for mentorship from senior designers and strategic guidance from leadership. Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and feedback to inform design decisions and measure success.

• Agile Development: Work is likely conducted within Agile frameworks, requiring iterative design cycles and close collaboration with development teams.

• User-Centricity: A core principle of understanding and prioritizing user needs throughout the design process.

• Cross-functional Alignment: Strong focus on collaboration and communication to ensure all stakeholders are aligned on design direction and project goals.

Company Website: https://www.comcast.com/business/

📝 Enhancement Note: The company context is derived from publicly available information about Comcast and its business division. The implications for the design role are inferred based on industry trends and the nature of enterprise-level operations.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level to senior individual contributor level (5-7 years of experience). It requires the ability to independently direct strategic initiatives, mentor others, and drive complex design projects, indicating a significant level of autonomy and influence within the design function.

Reporting Structure: The Product Designer will likely report to a Design Manager, Director, or a Senior Lead within the UX or Product Design department. Collaboration will be extensive with Product Managers, Engineering teams, and other cross-functional stakeholders.

Operations Impact: The Product Designer's work will directly impact user engagement, satisfaction, and conversion rates across Comcast Business's digital platforms. By enhancing user experience, the role contributes to customer acquisition, retention, and the overall perception of Comcast Business as an innovative and customer-focused provider. This strategic impact is crucial for driving revenue growth and market competitiveness.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX design, such as UX strategy, interaction design, user research, or accessibility.

• Leadership Development: Potential to grow into a Senior Product Designer role, leading larger or more complex projects, or mentoring junior designers.

• Cross-Functional Mobility: Possibility to transition into related roles within Product Management, UX Research, or Digital Strategy within Comcast.

• Industry Exposure: Exposure to a wide range of digital products and services within the telecommunications and technology sectors, enhancing market knowledge.

• Formal Training & Certifications: Access to Comcast's learning and development resources, potentially including support for relevant industry certifications.

📝 Enhancement Note: The growth analysis is based on typical career trajectories for Product Designers in large tech/telecom companies and the explicit responsibilities listed for this role, which suggest a path beyond entry-level design.

🌐 Work Environment

Office Type: This role is designated as On-site, meaning the primary work location will be at a Comcast office. This fosters in-person collaboration, spontaneous brainstorming, and stronger team cohesion.

Office Location(s): The position is based in Philadelphia, PA, at 1701 John F Kennedy Blvd. This is a central location within a major business hub, offering accessibility and a professional work environment.

Workspace Context:

• Collaborative Hub: The office environment is expected to support collaboration through shared workspaces, meeting rooms, and common areas conducive to design thinking and team interaction.

• Technology Access: Employees will have access to necessary hardware, software, and digital tools required for design, prototyping, and communication.

• Team Interaction: Opportunities for regular face-to-face interactions with design peers, product managers, engineers, and other stakeholders, facilitating clear communication and shared understanding.

• Professional Atmosphere: A corporate setting that emphasizes professionalism, productivity, and adherence to company operating principles.

Work Schedule: While the standard workweek is 40 hours, the role requires flexibility. This means being available and adaptable to work outside of typical 9-to-5 hours, including evenings and weekends, to accommodate project deadlines, critical releases, or urgent issues that may arise in the fast-paced digital environment.

📝 Enhancement Note: The "On-site" designation and specific address are directly from the job posting. The description of the workspace and schedule is inferred based on the typical environment of a large enterprise and the explicit requirement for schedule flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Presentation & Technical Interview: Candidates will be asked to present their portfolio, walking through key case studies to demonstrate their design process, problem-solving skills, and impact. This may be followed by a technical interview focusing on design principles, UX methodologies, and tool proficiency.

• Cross-functional Interviews: Interviews with product managers, engineers, and potentially other designers to evaluate collaboration skills, communication style, and ability to work effectively within a team.

• Hiring Manager/Leadership Interview: A final interview with the hiring manager or a senior leader to discuss strategic alignment, leadership potential, and overall fit within the team and company culture.

Portfolio Review Tips:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process you followed, your contributions, the solutions you designed, and the measurable outcomes.

• Highlight Your Process: Don't just show final screens; explain why you made certain design decisions, referencing user research, data, or strategic goals.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., increased conversion, improved user satisfaction, reduced errors).

• Tailor to the Role: Emphasize projects that align with Comcast Business's focus on digital communications, B2B solutions, and user engagement. Showcase experience with web and mobile platforms.

• Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, how you collaborate with engineers, and how you approach complex design challenges.

Challenge Preparation:

• Design Exercise: Be prepared for a design exercise or take-home challenge that may involve solving a specific UX problem relevant to Comcast Business. Focus on demonstrating your problem-solving approach, research methodology, and iterative design process.

• Whiteboarding Session: Practice articulating your design thinking verbally, perhaps in a whiteboarding session, to explain your thought process, ideation, and decision-making.

• Understand the Business: Research Comcast Business's offerings, target audience, and competitive landscape to inform your approach and demonstrate business acumen.

📝 Enhancement Note: The interview process and portfolio review tips are standard for senior UX/Product Designer roles and are tailored to the specific responsibilities and company context provided.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, InVision, or Axure is essential for creating wireframes, mockups, and interactive prototypes.

• Collaboration Platforms: Experience with tools like Jira, Confluence, Slack, and Microsoft Teams for project management, communication, and team collaboration.

• Design System Tools: Familiarity with tools or platforms used for managing and contributing to design systems (e.g., Storybook, Zeroheight, or internal systems).

Analytics & Reporting:

• Web Analytics Tools: Understanding of how to interpret data from tools like Google Analytics, Adobe Analytics, or similar platforms to inform design decisions and measure user behavior.

• User Feedback Platforms: Experience with tools for collecting and analyzing user feedback, such as surveys (e.g., SurveyMonkey, Typeform) or dedicated feedback widgets.

CRM & Automation:

• CRM Systems: While not a direct CRM role, understanding how user interactions on digital platforms feed into CRM systems (like Salesforce) can be beneficial for a holistic view of the customer journey.

• Project Management Software: Tools such as Asana, Trello, or Monday.com might be used for task tracking and project oversight.

📝 Enhancement Note: The tools listed are common for Product Designers, especially those working in enterprise environments and on digital platforms. The emphasis is on design creation, collaboration, and understanding user behavior through data.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A commitment to understanding and prioritizing customer needs in all design decisions, aligning with Comcast's "Own the customer experience" operating principle.

• Innovation: Encouraging the exploration of new ideas and technologies to create cutting-edge solutions that advance user experience.

• Collaboration: Fostering a team-oriented environment where open communication, feedback exchange, and shared problem-solving are valued, reflecting the "Win as a team" principle.

• Data-Driven Decision Making: Utilizing data and user insights to guide design strategy and validate the effectiveness of solutions.

• Excellence & Quality: A dedication to producing high-quality, well-crafted designs that meet both user needs and business objectives.

Collaboration Style:

• Iterative & Responsive: A collaborative approach that embraces feedback and allows for continuous iteration based on input from product, engineering, and other stakeholders.

• Transparent Communication: Openly sharing design concepts, rationale, and potential challenges with team members to ensure alignment and build consensus.

• Knowledge Sharing: Actively participating in design reviews, sharing best practices, and contributing to the collective knowledge base of the design team.

• Partnership with Engineering: Working closely with developers to ensure designs are technically feasible and implemented accurately, fostering a strong partnership between design and engineering.

📝 Enhancement Note: These values and collaboration styles are inferred from Comcast's stated operating principles and the nature of a collaborative design role within a large corporation.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Navigating the inherent tension between creating optimal user experiences and meeting Comcast Business's strategic goals and technical constraints.

• Scaling Designs Across Diverse Platforms: Ensuring consistency and a cohesive user experience across a wide range of digital touchpoints, from websites to mobile applications and other delivery channels.

• Keeping Pace with Technological Advancements: Continuously learning and adapting to new technologies, design tools, and user behavior trends in the rapidly evolving tech and telecom landscape.

• Navigating a Large Corporate Structure: Effectively collaborating and driving change within a large organization with established processes and multiple stakeholders.

Learning & Development Opportunities:

• Advanced UX Training: Access to internal and external training programs focused on advanced UX methodologies, emerging design trends, and specialized skills.

• Industry Conferences & Events: Opportunities to attend leading UX and design conferences to gain insights, network, and stay abreast of industry best practices.

• Mentorship Programs: Participation in formal or informal mentorship programs to gain guidance from senior leaders and experienced designers within Comcast.

• Cross-Disciplinary Learning: Exposure to product management, engineering, and marketing strategies, broadening understanding of the product lifecycle and business operations.

📝 Enhancement Note: Challenges are common to senior design roles in large enterprises, while growth opportunities are typical for employees at major corporations like Comcast.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process, compromise, and decision-making criteria).

• "How would you approach designing a new digital onboarding experience for Comcast Business customers, considering their diverse technical proficiencies?" (Think about user segmentation, key pain points, and iterative design).

• "Walk me through a complex UX problem you solved. What was your methodology, and how did you measure success?" (Prepare a detailed case study from your portfolio, emphasizing your strategic thinking). Company & Culture Questions:

• "What do you know about Comcast Business, and how do you see your role contributing to our mission?" (Research the company's offerings, target audience, and recent news).

• "How do you stay updated on the latest UX trends and technologies?" (Highlight your commitment to continuous learning and industry engagement).

• "Describe your ideal team dynamic and how you contribute to a collaborative work environment." (Connect your style to Comcast's operating principles). Portfolio Presentation Strategy:

• Storytelling: Frame your case studies as compelling narratives with a clear beginning (the problem), middle (your process and solutions), and end (the impact).

• Focus on "Why": For each design decision, explain the rationale behind it, referencing user research, data, or strategic goals.

• Demonstrate Impact: Clearly articulate the quantifiable results of your work. If exact metrics are unavailable, discuss the intended impact and how you would measure it.

• Be Concise & Engaging: Rehearse your presentation to ensure it flows well and fits within the allotted time, keeping your audience engaged.

• Prepare for Q&A: Anticipate questions about your design choices, challenges faced, and how you collaborate with others.

📝 Enhancement Note: These questions and preparation tips are designed to help candidates anticipate common interview topics for a senior Product Designer role at a large company, focusing on strategic thinking, process, and impact.

📌 Application Steps

To apply for this Product Designer position at Comcast:

• Submit your application through the Comcast Careers portal link provided.

• Tailor Your Resume: Ensure your resume highlights your 5-7 years of relevant experience, focusing on UX strategy, user-centered design, and project leadership. Use keywords from the job description such as "Experience Design," "User Research," "Prototyping," and "Digital Communications."

• Curate Your Portfolio: Select 3-5 of your strongest case studies that best demonstrate your end-to-end design process, problem-solving skills, and quantifiable impact. Ensure it's easily accessible online (e.g., personal website, Behance, or a dedicated portfolio platform).

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on telling a clear story about the problem, your process, your solutions, and the outcomes. Be ready to articulate your design rationale and answer in-depth questions.

• Research Comcast Business: Familiarize yourself with Comcast Business's products, services, target market, and recent initiatives to demonstrate your understanding and interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---