Learning Content Designer

📍 Job Overview

Job Title: Learning Content Designer

Company: Intuitive

Location: Sunnyvale, California, United States

Job Type: Full-time

Category: Learning & Development Operations / GTM Enablement

Date Posted: August 17, 2026

Experience Level: Mid-Level (3-7 years relevant experience)

Remote Status: On-site

🚀 Role Summary

• Responsible for the end-to-end development of engaging and effective learning content, aligning with defined learning objectives and adult learning principles.

• Collaborates cross-functionally with Subject Matter Experts (SMEs), multimedia teams, and stakeholders to ensure content accuracy, relevance, and quality.

• Manages the entire content development lifecycle, including analysis, design, development, implementation, review, and evaluation.

• Plays a key role in enabling Intuitive teams and customers through high-quality educational materials and training delivery.

• Focuses on driving continuous improvement in learning content and processes through qualitative and quantitative evaluation methods.

📝 Enhancement Note: This role, while not strictly a "Revenue Operations" or "Sales Operations" title, functions within a critical GTM enablement capacity by designing learning content for internal teams and external customers, particularly in the medical device and healthcare sector. Its responsibilities heavily involve process, project management, and system utilization, aligning closely with operational efficiency and effectiveness in knowledge dissemination. The focus on adult learning theory, content analysis, and evaluation directly supports the operational goal of ensuring users are proficient and effective with Intuitive's technologies.

📈 Primary Responsibilities

• Learning Needs Analysis: Conduct thorough analysis of role-specific learner needs and tasks to define clear, measurable learning objectives that support business goals.

• Content Design & Development: Design and develop a variety of learning materials, including eLearning modules, instructor-led training (ILT) content, and assessments, ensuring adherence to adult learning principles and instructional design best practices.

• SME & Stakeholder Collaboration: Proactively collaborate with internal subject matter experts (SMEs) from technical and clinical domains, as well as other stakeholders, to gather information, validate content, and ensure alignment with business requirements.

• Multimedia Integration: Work closely with multimedia teams to create, source, or modify media assets (graphics, videos, audio) that enhance the learning experience and support learning objectives.

• Project Management: Proactively manage the learning content development process, including defining timelines, tracking milestones, identifying and mitigating risks, managing review cycles, implementing feedback, and conducting quality assurance.

• Process & Workflow Management: Monitor and manage learning content deliverables throughout implementation, translation, and launch phases, providing regular status updates to project teams and ensuring adherence to established instructional design processes and templates.

• Learning Evaluation & Improvement: Evaluate the effectiveness of learning content using qualitative and quantitative methods, analyzing feedback and performance data to drive design/development improvements and identify workflow efficiencies.

• Training Delivery & Support: Conduct technical and/or clinical training sessions for Intuitive teams and potentially customers, and provide sign-offs where applicable.

• Human Factors Training: Develop and deliver specialized training for Human Factors usability evaluations, supporting product development and safety initiatives.

• Skills Training: Provide lab-based skills training for physicians and care teams as needed, ensuring practical application of knowledge.

📝 Enhancement Note: The primary responsibilities highlight a strong emphasis on project management, cross-functional collaboration with technical and clinical experts, and a data-driven approach to content evaluation, all of which are core to operational excellence in a GTM enablement context. The inclusion of "Human Factors usability evaluations" and "lab-based skills training" points to a specialized application of learning design within a regulated industry, requiring rigorous process adherence.

🎓 Skills & Qualifications

Education:

• Minimum college degree required; a degree in Instructional Design, Education, or a Science/Engineering field is strongly preferred.

• A Master's degree in Curriculum Development or Instructional Design/Technology is a preferred qualification. Experience:

• 3-7 years of relevant professional experience in learning content design and development.

• Demonstrated experience designing and developing a range of learning modalities, including eLearning, instructor-led training (ILT), and assessments.

• Proven experience delivering training in a professional or classroom setting.

• Experience working and collaborating effectively with Subject Matter Experts (SMEs) and diverse stakeholders to create robust learning solutions.

• Ability to self-manage and prioritize multiple development projects and deadlines, demonstrating adaptability to changing project requirements.

• Proven ability to present clear, data-supported solutions that drive alignment and cross-functional buy-in.

• At least 1-2 years of experience within the biotech or medical device industry is preferred. Required Skills:

• Instructional Design Expertise: Demonstrated application of adult learning theory, analysis tools and processes, evaluation tools and models (e.g., Kirkpatrick), assessment best practices, and learning objective construction.

• Content Development Tools: Proficiency in Articulate Rise and Articulate Storyline for eLearning development.

• Multimedia Tools: Proficiency in Camtasia for video editing and screen recording.

• Productivity Software: Strong command of MS Office Suite (Word, PowerPoint, Excel).

• Project Management Tools: Experience with Smartsheet or equivalent project management software for tracking and managing deliverables.

• Communication: Excellent written and interpersonal communication skills, with the ability to articulate complex information clearly and concisely.

• Collaboration: Proven ability to effectively collaborate with SMEs, multimedia teams, and stakeholders.

• Organizational Skills: Strong organizational capabilities with meticulous attention to detail.

• Process Adherence: Ability to work effectively within established instructional design processes, tools, and templates.

• Problem-Solving: Aptitude for presenting clear solutions and driving alignment.

Preferred Skills:

• Advanced Design Tools: Proficiency in Adobe Creative Cloud (e.g., Photoshop, Illustrator, After Effects) for advanced media asset creation.

• Industry Experience: Experience in a biotech or medical device organization.

• Advanced Education: Master’s degree in Curriculum Development or Instructional Design/Technology.

📝 Enhancement Note: The requirements emphasize a blend of technical proficiency in specific authoring tools, a deep understanding of learning theory and design principles, and strong project management and interpersonal skills. The preference for industry experience and advanced degrees suggests a need for candidates who can quickly grasp complex technical and clinical information and apply it to sophisticated learning solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A comprehensive portfolio showcasing a minimum of 3-5 detailed case studies of learning content projects. Each case study should clearly outline the problem, the learning objectives, the target audience, the design and development process, the tools and technologies used, and the measurable outcomes.

• Content Modalities: Portfolio should demonstrate experience across various learning modalities, including eLearning modules (Articulate Storyline/Rise), instructor-led training materials (participant guides, facilitator guides), job aids, assessments, and potentially video-based training.

• Process Documentation: Evidence of how you documented your design and development process, including needs analysis reports, storyboards, and project plans.

• Evaluation Metrics: Examples of how learning effectiveness was measured and reported, showcasing the use of evaluation models (e.g., Kirkpatrick's levels) and data analysis to demonstrate impact and ROI.

• Collaboration Evidence: Portfolios that include examples of how you collaborated with SMEs and stakeholders, perhaps through review feedback summaries or project team testimonials.

Process Documentation:

• Instructional Design Process: Candidates are expected to articulate their approach to the full ADDIE (Analysis, Design, Development, Implementation, Evaluation) model or similar instructional design frameworks.

• Workflow Optimization: Demonstrate how you have identified and implemented efficiencies within the learning content development workflow, such as template utilization, streamlined review processes, or automation where applicable.

• Quality Assurance: Evidence of your QA processes for learning content, including error checking, adherence to style guides, and validation against learning objectives.

• Change Management: Examples of how you managed scope changes or incorporated feedback throughout the development lifecycle.

📝 Enhancement Note: The emphasis on a portfolio with detailed case studies, evidence of process documentation, and metrics demonstrating ROI is critical for a role focused on operationalizing learning. Candidates need to showcase not just their ability to create content, but their systematic approach to design, development, and evaluation, highlighting efficiency and impact.

💵 Compensation & Benefits

Salary Range:

• Region 1 (Higher Cost of Living Area): $113,200 - $162,800 USD per year

• Region 2 (Lower Cost of Living Area): $96,200 - $138,400 USD per year

Benefits:

• Market-competitive compensation package.

• Performance-based incentives.

• Equity opportunities.

• Comprehensive benefits package (details not specified but typically includes health, dental, vision insurance, retirement plans, paid time off, etc., common for a company of Intuitive's size and industry). Working Hours:

• Standard 40 hours per week.

• While the role is primarily on-site, flexibility may be offered based on business needs and project demands, subject to manager approval.

📝 Enhancement Note: The salary ranges provided are based on the explicit data points in the job listing, distinguishing between two potential cost-of-living regions. The "Global Job Level (HCM): Professional 3 (9)" suggests a mid-to-senior professional level. The benefits listed are directly from the job description, with an inference that a company of Intuitive's stature would offer a comprehensive package. The working hours are stated as 40 hours, with an implicit understanding of on-site expectations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Robotic-assisted surgery, medical devices, healthcare technology. Intuitive is a global leader in this sector, known for innovation and transforming patient care.

Company Size: Large enterprise (LinkedIn indicates a company size of over 10,000 employees). This size suggests established processes, significant resources, and opportunities for cross-functional collaboration.

Founded: 1995. With a history of pioneering robotic surgery, Intuitive has a culture rooted in innovation, rigorous scientific development, and a deep commitment to improving patient outcomes.

Team Structure:

• The Learning Content Designer will likely be part of a larger Learning & Development (L&D) or Global Enablement team.

• This team is expected to comprise instructional designers, multimedia specialists, L&D program managers, and potentially learning technology specialists.

• Reporting structure would typically be to an L&D Manager or Director, with close collaboration with product development, clinical affairs, marketing, and sales teams. Methodology:

• Data-Driven Design: Emphasis on analyzing learner needs and evaluating content effectiveness using both qualitative and quantitative data.

• Process-Oriented Development: Adherence to structured instructional design processes (e.g., ADDIE) and project management methodologies to ensure quality and efficiency.

• Cross-Functional Collaboration: A collaborative approach is essential, working closely with Subject Matter Experts (SMEs) from diverse technical and clinical backgrounds.

• Continuous Improvement: A culture that values feedback and uses evaluation data to iterate and improve learning solutions and development processes.

Company Website: https://www.intuitive.com/

📝 Enhancement Note: The company context emphasizes a highly innovative and impactful industry. The large company size implies robust operational frameworks and potential for career growth. The founding date suggests a mature organization with established best practices. The team structure and methodology inferences are based on typical L&D departments in large, technical organizations.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a "Professional 3 (9)" level, indicating a mid-career professional with significant specialized expertise. It's a role that requires independent work, advanced application of skills, and the ability to influence project direction within their domain. It is not entry-level and involves more responsibility than a junior designer.

Reporting Structure: Typically reports to a Learning & Development Manager or Director. Will likely work closely with project managers, instructional design leads, and SMEs from various departments (e.g., Engineering, Marketing, Clinical Affairs, Sales).

Operations Impact: The impact of this role is significant, as effective learning content directly influences the proficiency and adoption of Intuitive's complex medical devices. This translates to improved surgical outcomes for patients, enhanced efficiency for healthcare providers, and ultimately, supports Intuitive's mission and market position. By enabling users, the role contributes to customer satisfaction, retention, and sales effectiveness indirectly.

Growth Opportunities:

• Senior Instructional Designer/Lead: Progression to a senior role with increased project complexity, mentorship responsibilities, and potential leadership of smaller project teams.

• Instructional Design Manager: Transition into management, overseeing a team of designers, setting departmental strategy, and managing larger L&D initiatives.

• Specialization: Deepen expertise in specific areas like Human Factors training, medical simulation, or advanced eLearning development.

• Cross-Functional Moves: Potential to move into roles within product management, technical documentation, or GTM strategy teams, leveraging their understanding of the product and user needs.

• Learning Technology Specialist: Focus on the implementation and management of learning management systems (LMS) or other learning technologies.

📝 Enhancement Note: The "Professional 3 (9)" job level suggests a solid mid-career position with significant autonomy and expected contribution. The growth opportunities outlined are typical for instructional designers in enterprise environments, emphasizing both vertical progression within L&D and potential horizontal moves leveraging specialized skills. The operational impact is framed through the lens of enabling key stakeholders and driving business outcomes.

🌐 Work Environment

Office Type: On-site work environment. This suggests a collaborative office setting with access to shared resources and in-person interaction with colleagues and SMEs.

Office Location(s): Sunnyvale, California. This location is part of Silicon Valley, known for its tech innovation and a hub for many medical device companies. The office would likely offer modern amenities and a professional atmosphere conducive to focused work and collaboration.

Workspace Context:

• Collaborative Spaces: The office environment likely includes meeting rooms, project areas, and potentially dedicated spaces for multimedia development and training delivery.

• Technology Access: Availability of necessary hardware, software licenses (Articulate, Camtasia, Adobe CC), and high-speed network access to support content development and collaboration tools.

• Team Interaction: Regular opportunities for face-to-face interaction with instructional design peers, multimedia specialists, SMEs, and project stakeholders, fostering a strong sense of team cohesion and efficient problem-solving.

Work Schedule:

• The role is designated as "Onsite - This job is fully onsite."

• Standard working hours are 40 hours per week, typically during business hours (e.g., 8 AM - 5 PM Pacific Time), but may require flexibility to meet project deadlines or accommodate SME schedules across different time zones if applicable.

📝 Enhancement Note: The "fully onsite" requirement is a key differentiator. The Sunnyvale location places the role within a significant innovation ecosystem. The workspace context infers the typical resources and collaborative opportunities expected in such an environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, interest, and cultural fit.

• Hiring Manager Interview: In-depth discussion about experience, skills, approach to instructional design, and understanding of the role's responsibilities.

• Skills Assessment/Portfolio Review: Candidates will likely be asked to present their portfolio, discussing specific projects, their process, and the impact of their work. This may also include a practical skills assessment or a design challenge.

• SME/Team Interview: Interviews with potential colleagues or SMEs to assess collaboration style, technical/clinical understanding, and ability to work within a team.

• Final Interview: Potentially with a senior leader or department head for final approval.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your skills in adult learning theory, Articulate Storyline/Rise, Camtasia, and project management.

• Tell a Story: For each project, clearly articulate the problem/need, your role, the learning objectives, your design and development process, the challenges you overcame, and the measurable results or impact. Use the STAR method (Situation, Task, Action, Result).

• Highlight Process & Tools: Be ready to discuss how you approached each project, the specific tools and techniques you employed, and why you made those choices.

• Quantify Impact: Wherever possible, present data to demonstrate the effectiveness of your learning solutions (e.g., improved performance metrics, reduced errors, increased knowledge retention, positive feedback).

• Tailor to Intuitive: Research Intuitive's products and mission. Frame your examples to show how your skills can directly benefit their goals in healthcare technology and robotic surgery.

Challenge Preparation:

• Design Challenge: Expect a scenario-based challenge where you might be asked to outline a learning strategy, storyboard a module, or propose solutions to a given learning problem. Focus on your process, rationale, and understanding of adult learning principles.

• Technical Proficiency: Be prepared for questions about your proficiency with Articulate Storyline/Rise and Camtasia. You might be asked to demonstrate a specific feature or explain how you'd solve a technical issue.

• SME Collaboration: Practice articulating how you would work with busy SMEs, manage conflicting feedback, and ensure technical/clinical accuracy.

📝 Enhancement Note: The interview process and portfolio review are critical operational checkpoints. Candidates must be prepared to demonstrate not just their creative design skills but also their systematic, process-driven approach, their ability to collaborate, and their capacity to deliver measurable results, all of which are key operational competencies.

🛠 Tools & Technology Stack

Primary Authoring Tools:

• Articulate Rise: For rapid development of responsive, engaging eLearning courses suitable for various devices. Expect questions on template usage, interactivity, and content structuring.

• Articulate Storyline: For more complex, custom eLearning development requiring advanced interactivity, branching scenarios, and custom states. Proficiency here indicates a higher level of technical skill.

• Camtasia: For screen recording, video editing, and creating software demonstrations or instructional videos. Understanding of video best practices for learning is key.

Productivity & Project Management:

• MS Office Suite (Word, PowerPoint, Excel): Essential for document creation, presentations, data analysis, and general productivity.

• Smartsheet (or equivalent project management tool): Crucial for managing development timelines, tracking tasks, communicating status updates, and collaborating on project workflows. Experience with similar tools like Asana, Trello, or Monday.com would be transferable.

Collaboration & Communication:

• Email & Messaging Platforms: Standard tools for daily communication (e.g., Outlook, Slack, Teams).

• Video Conferencing Tools: For remote collaboration and virtual training delivery (e.g., Zoom, Webex, Microsoft Teams).

Preferred Tools (Bonus):

• Adobe Creative Cloud (Photoshop, Illustrator, After Effects): For creating custom graphics, animations, and sophisticated media assets that go beyond standard templates.

• Learning Management Systems (LMS): While not directly developing in an LMS, understanding how content is deployed, tracked, and managed within an LMS (e.g., Cornerstone, Workday Learning) is beneficial.

📝 Enhancement Note: This section is vital. The specific tools listed (Articulate Suite, Camtasia, Smartsheet) are core requirements. Candidates must be able to demonstrate practical, hands-on experience with these tools and articulate how they leverage them to achieve learning objectives and operational efficiency.

👥 Team Culture & Values

Operations Values:

• Innovation & Impact: A drive to create learning solutions that not only educate but also transform how people interact with complex technology, ultimately improving patient care.

• Excellence & Quality: A commitment to high standards in all aspects of content development, from instructional design rigor to final product polish.

• Collaboration & Teamwork: A strong emphasis on working effectively with diverse teams, valuing input from SMEs and stakeholders to achieve shared goals.

• Data-Driven Decision Making: Utilizing learner feedback and performance data to inform design choices and measure the effectiveness of training programs.

• Efficiency & Process Adherence: A focus on optimizing development workflows and adhering to established processes to ensure timely and high-quality delivery.

Collaboration Style:

• Partnership with SMEs: Treating SMEs as key partners, actively seeking their expertise while guiding them through the instructional design process.

• Cross-Functional Integration: Working seamlessly with multimedia teams, project managers, and other GTM enablement functions.

• Constructive Feedback: Openness to giving and receiving constructive feedback during review cycles to continuously improve content.

• Proactive Communication: Maintaining clear and regular communication with all stakeholders regarding project status, risks, and milestones.

📝 Enhancement Note: These inferred values and collaboration styles are typical for a company like Intuitive operating in the medical technology space. They highlight the importance of both technical excellence and strong interpersonal skills for success in this role and within the broader operational framework of the company.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Technology: Developing learning content for highly technical and complex robotic surgical systems requires deep understanding and the ability to simplify without losing critical detail.

• SME Availability: Balancing the need for SME input with their often-demanding clinical or engineering schedules can be a significant project management challenge.

• Rapidly Evolving Landscape: The medical device and healthcare technology fields are constantly evolving, requiring continuous learning and content updates.

• Balancing Modalities: Determining the most effective training modality (eLearning, ILT, blended) for different learning objectives and audiences requires strategic thinking.

• Measuring ROI: Quantifying the direct impact and ROI of learning content, especially in a complex healthcare environment, can be challenging but is crucial for demonstrating value.

Learning & Development Opportunities:

• Advanced Instructional Design: Opportunities to hone skills in areas like simulation design, gamification, or learning analytics.

• Medical Device Industry Expertise: Deepen knowledge of regulatory requirements (e.g., FDA), clinical workflows, and the broader healthcare ecosystem.

• Project Management Skills: Develop advanced project management capabilities, especially in complex, cross-functional product launches.

• Leadership Development: Potential pathways to team leadership, program management, or strategic L&D roles.

• Tool Proficiency: Gaining expertise in advanced features of Articulate Suite, Adobe Creative Cloud, and emerging learning technologies.

📝 Enhancement Note: Identifying these challenges and growth opportunities provides candidates with a realistic preview of the role and its potential career trajectory, highlighting areas for professional development and strategic contribution.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex technical or clinical topic you've had to learn and then translate into an effective learning module. What was your process, and what were the key challenges?" (Focus on your analytical process, SME collaboration, and simplification strategies.)

• "Walk me through a learning project where you had to manage competing priorities or tight deadlines. How did you prioritize, communicate, and ensure successful delivery?" (Highlight your project management skills, risk mitigation, and stakeholder communication.)

• "How do you ensure your learning content is not only accurate but also engaging and effective for the target audience? Provide an example of a design decision you made based on adult learning principles." (Showcase your understanding of pedagogy and learner-centric design.) Company & Culture Questions:

• "What interests you about Intuitive and our mission in robotic-assisted surgery?" (Research the company's products, values, and impact on healthcare. Connect your passion for learning to their mission.)

• "How do you approach collaborating with subject matter experts who may have different communication styles or priorities?" (Emphasize your partnership approach, active listening, and ability to manage diverse perspectives.)

• "How do you measure the success of your learning content, and what's an example of how you used evaluation data to make improvements?" (Be ready to discuss evaluation models and demonstrate a data-driven mindset.) Portfolio Presentation Strategy:

• Structure is Key: For each project, clearly state the objective, your role, the solution, the process, the tools used, and the results. Use visual aids effectively.

• Highlight Process, Not Just Product: Explain why you made certain design choices, how you managed feedback, and how you ensured quality. This demonstrates your operational thinking.

• Quantify Impact: Use metrics to showcase the effectiveness of your work. If exact metrics aren't available, discuss qualitative feedback or expected outcomes.

• Be Concise: Respect the interviewer's time. Practice your presentation to be clear, engaging, and within the allotted timeframe.

📝 Enhancement Note: These interview preparation points are designed to help candidates anticipate common questions and frame their responses strategically, showcasing their operational capabilities and alignment with Intuitive's needs.

📌 Application Steps

To apply for this Learning Content Designer position:

• Submit Your Application: Complete the online application form through the provided link.

• Portfolio Customization: Ensure your portfolio is up-to-date and tailored to showcase projects demonstrating proficiency in Articulate Storyline/Rise, Camtasia, adult learning principles, and project management. Include detailed case studies.

• Resume Optimization: Update your resume to highlight keywords and achievements relevant to instructional design, content development, medical devices, and project management. Quantify your accomplishments where possible.

• Interview Preparation: Practice articulating your design process, collaboration strategies, and the impact of your work. Prepare specific examples using the STAR method and research Intuitive's mission and products.

• Company Research: Gain a deep understanding of Intuitive's role in robotic-assisted surgery, their core values, and the impact of their technology on patient care and healthcare professionals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.