UX Designer

📍 Job Overview

Job Title: UX Designer Company: WIZELINE Location: Mexico City, Mexico Job Type: Full-time Category: UX/Product Design Operations Date Posted: August 05, 2025 Experience Level: Mid-Senior Level (5-10 years) Remote Status: Remote OK

🚀 Role Summary

• This role focuses on the design and development of digital software and applications, emphasizing human-centered experiences and the creation of high-quality digital products.
• The UX Designer will collaborate with cross-functional project teams to drive innovation and deliver cutting-edge solutions for mid-size to Fortune 500 companies.
• Responsibilities include leveraging expertise across various UX disciplines to conceptualize, design, and refine user interfaces and user experiences.
• The position requires a proactive approach to project management, ensuring timely completion and successful implementation of design initiatives within fast-paced environments.

📝 Enhancement Note: While the raw input specifies "UX Designer," this enhancement positions the role within the broader "UX/Product Design Operations" category to align with how such functions are managed and optimized within a company. The experience level has been inferred as "Mid-Senior Level" given the 4+ years of experience requirement and the nature of the responsibilities, which often involve strategic input and project leadership. The remote status is noted as "Remote OK" based on the ai_work_arrangement field.

📈 Primary Responsibilities

• Lead the end-to-end design process for digital software and applications, from user research and ideation to wireframing, prototyping, and high-fidelity UI design.
• Develop and maintain a strong understanding of user needs, business goals, and technical constraints to inform design decisions and create effective, user-friendly solutions.
• Collaborate closely with product managers, engineers, and other stakeholders to translate requirements into intuitive and engaging user experiences.
• Design and conduct user research (e.g., interviews, surveys, usability testing) to gather insights and validate design concepts, ensuring a data-driven approach to design iteration.
• Create comprehensive design documentation, including user flows, wireframes, prototypes, and style guides, to effectively communicate design intent and ensure consistency across products.
• Contribute to the development and refinement of design systems, pattern libraries, and style guides to promote design consistency and efficiency across multiple projects.
• Actively participate in design critiques and reviews, providing constructive feedback and incorporating feedback from team members and stakeholders.
• Stay abreast of the latest UX trends, best practices, and emerging technologies to continuously improve design quality and innovation.
• Proactively identify opportunities for design improvements and process optimizations to enhance the overall user experience and product performance.

📝 Enhancement Note: The primary responsibilities have been fleshed out to reflect a typical UX Designer role at a company like Wizeline, focusing on the operational aspects of design delivery, collaboration, and process adherence, which are crucial for a services company. This includes emphasis on research, documentation, and collaboration with cross-functional teams.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, Psychology, or a related field; or equivalent practical experience.
• Certifications in UX Design, UX Research, or related areas are a plus.

Experience:

• Minimum of 5 years of professional experience in UX Design, Product Design, or a similar role, with a strong portfolio showcasing successful digital product development.
• Proven experience in designing for complex applications and platforms, preferably within a consulting or digital services environment.

Required Skills:

• UX Design Expertise: Deep expertise in core UX disciplines including Product Design, UX Strategy, Interaction Design, User Research, and Content Strategy.
• Design Tools Proficiency: Advanced proficiency with industry-standard design and prototyping tools such as Sketch, Figma, Adobe Creative Suite (XD, Illustrator, Photoshop), InVision, or similar.
• User-Centric Design: Demonstrated ability to apply user-centered design principles and methodologies throughout the product development lifecycle.
• Communication Skills: Excellent verbal and written communication skills in English, with the ability to articulate design decisions and collaborate effectively with international teams and clients.
• Portfolio: A strong portfolio showcasing a range of UX design projects, demonstrating problem-solving skills, design process, and impact.

Preferred Skills:

• Front-end Development Understanding: Familiarity with front-end development principles and technologies (HTML, CSS, JavaScript) to foster effective collaboration with engineering teams.
• Agile/Scrum Experience: Experience working in Agile development environments and collaborating with cross-functional teams using Scrum or Kanban methodologies.
• Design Systems: Experience in creating, maintaining, and contributing to design systems and component libraries.
• Accessibility Standards: Knowledge of WCAG (Web Content Accessibility Guidelines) and best practices for designing accessible digital products.
• Problem-Solving: Strong analytical and problem-solving skills with a keen eye for detail and a proactive approach to identifying and resolving design challenges.

📝 Enhancement Note: The skills and qualifications have been expanded to incorporate standard expectations for a UX Designer role. The "Front-end Development" mention in the input is interpreted as a preferred understanding rather than a core requirement for a UX Designer. The "design tools" requirement has been specified with common industry examples. The experience level has been clarified as "Mid-Senior Level" with a target of 5-10 years.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Detailed case studies that clearly articulate the problem, your role, the design process employed, key decisions made, and the measurable outcomes achieved.
• Process Demonstration: Showcase your end-to-end UX process, from initial concept and research to detailed design and iteration, highlighting how you translated user needs and business requirements into effective solutions.
• Design Artifacts: Include examples of wireframes, user flows, interactive prototypes, high-fidelity mockups, and usability testing reports.
• Impact & Results: Quantify the impact of your designs whenever possible, using metrics related to user engagement, conversion rates, task completion, or user satisfaction.
• Tool Proficiency: Demonstrate proficiency with the design tools mentioned in the requirements (e.g., Sketch, Figma, InVision), showcasing your ability to create polished and functional designs.

Process Documentation:

• Workflow Design: Evidence of designing and optimizing user workflows to enhance efficiency and task completion for end-users.
• Research Synthesis: Examples of how you synthesized user research findings into actionable design insights and recommendations.
• Iterative Design: Documentation of how you iterated on designs based on feedback, testing, and evolving project requirements.

📝 Enhancement Note: This section emphasizes the practical aspects of a UX Designer's portfolio, focusing on demonstrating process, impact, and tool proficiency, which are key for operations roles that value efficiency and measurable results. The "process documentation" aspect highlights the need to show how designs are managed and refined operationally.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a UX Designer with 5-10 years of experience in Mexico City, the estimated annual salary range is MXN 600,000 - MXN 950,000 (approximately USD 33,000 - USD 53,000). This range can vary based on specific skills, experience, and the exact scope of responsibilities.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision.
• Opportunities for professional development through Wizeline Academy, offering specialized courses and certifications.
• Paid time off, including vacation days, public holidays, and sick leave.
• Performance-based bonuses and incentives.
• Access to a global network of professionals and collaborative work environments.
• Potential for remote work flexibility, allowing for a better work-life balance.

Working Hours:

• Standard full-time working hours are typically 40 hours per week.
• Flexibility may be offered to accommodate different time zones and project needs, aligning with Wizeline's global operations.

📝 Enhancement Note: Salary range estimation is based on general market data for similar roles in Mexico City and the specified experience level. Benefits are inferred from common offerings at global tech services companies and Wizeline's stated commitment to employee development. Working hours are standardized but acknowledge potential flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Services, Technology Consulting, Software Development, AI/ML. Wizeline operates within the dynamic tech sector, providing digital transformation solutions to a diverse client base ranging from mid-size enterprises to Fortune 500 companies. This means exposure to various industries and business challenges. Company Size: Wizeline is a global company with nearly 2,000 employees. This size offers the stability and resources of a larger organization while maintaining a focus on agility and innovation. For operations professionals, this translates to structured processes, access to advanced tools, and opportunities for specialization within a growing team. Founded: Wizeline was founded in 2014. Its relatively recent founding suggests a modern, forward-thinking approach to technology and business, likely emphasizing agile methodologies and continuous improvement.

Team Structure:

• The UX team likely operates within product development pods or client-facing project teams, collaborating closely with Product Managers, Developers, and QA Engineers.
• Reporting structures may vary, with UX Designers potentially reporting to a Design Lead, Head of Design, or a Project Manager, depending on the project's organization.
• Cross-functional collaboration is a core aspect, requiring strong communication and integration with engineering, product, and client teams.

Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and A/B testing to inform design decisions and measure impact.
• Agile Development: Adoption of Agile methodologies to facilitate rapid iteration, flexibility, and continuous delivery of digital products.
• Human-Centered Approach: Prioritizing user needs and experiences throughout the design and development lifecycle.

Company Website: https://www.wizeline.ai/

📝 Enhancement Note: The company culture and team structure have been inferred based on Wizeline's description as a global digital services company and common practices in the tech consulting industry. This context is crucial for operations professionals to understand the work environment and collaboration dynamics.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a Mid-Senior level. It requires a significant degree of autonomy, strategic input into design processes, and the ability to mentor junior designers. The responsibilities involve not just execution but also influencing design direction and best practices. Reporting Structure: The UX Designer will likely report to a Design Lead or a Product Manager within a specific project team. There may be opportunities to interface with senior leadership in design or engineering for high-level strategy discussions and project reviews. Operations Impact: The UX Designer directly impacts product success by ensuring user adoption, satisfaction, and efficiency. This role contributes to the operational efficiency of development teams by providing clear, well-defined designs and reducing rework due to usability issues. Ultimately, effective UX design drives customer loyalty and revenue growth.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific UX disciplines such as UX Research, Interaction Design, or UX Strategy.
• Leadership Development: Transition into a Senior UX Designer or Design Lead role, taking on more responsibility for team management, project direction, and client-facing strategy.
• Cross-Disciplinary Learning: Gain exposure to Product Management, Front-end Development, or AI/ML through collaboration and Wizeline Academy programs.
• Global Mobility: Potential to work on diverse international projects and collaborate with global teams, expanding professional networks and experience.

📝 Enhancement Note: This section analyzes the career trajectory and operational impact expected from a Mid-Senior UX Designer, highlighting how the role contributes to business objectives and offers avenues for professional advancement within a global services firm.

🌐 Work Environment

Office Type: Wizeline operates globally, with potential for hybrid or fully remote work arrangements. For roles based in Mexico City, there might be a physical office space that facilitates in-person collaboration, brainstorming, and team building, alongside remote work capabilities. Office Location(s): While the primary location is Mexico City, Wizeline has offices across North America, Europe, and Asia, reflecting its global operational footprint. Specific details about the Mexico City office environment would be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Spaces: Offices are likely designed with collaborative zones, meeting rooms, and individual work areas to support diverse work styles and project needs.
• Technology Integration: Access to modern hardware and software, including powerful design workstations, high-speed internet, and collaboration platforms to support remote and in-office teams.
• Team Interaction: Opportunities for regular interaction with design peers, project teams, and leadership, fostering a culture of shared learning and support.

Work Schedule:

• The standard work schedule is typically Monday to Friday.
• Flexibility in working hours may be available, allowing individuals to manage their schedules around project deadlines and personal commitments, provided core collaboration hours are met.

📝 Enhancement Note: The work environment description is generalized for a global tech services company, acknowledging the possibility of both physical office spaces and remote work, with an emphasis on the technological and collaborative aspects crucial for UX operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Technical Interview: Candidates will present their portfolio to a hiring manager or senior designer, discussing their process, design rationale, and problem-solving approach. This stage often includes technical questions related to UX principles and tools.
• Team/Cross-functional Interviews: Interviews with potential team members (e.g., Product Managers, Engineers) to evaluate collaboration skills, communication style, and ability to work within a multidisciplinary team.
• Final Interview: A final interview with senior leadership may occur to discuss overall fit, career aspirations, and alignment with Wizeline's strategic goals.

Portfolio Review Tips:

• Storytelling is Key: Structure your portfolio around compelling narratives for each project, clearly outlining the challenge, your process, your contributions, and the measurable impact.
• Show, Don't Just Tell: Use visuals effectively. Include wireframes, user flows, prototypes, and final UI designs. Annotate your work to explain design decisions.
• Highlight Your Process: Demonstrate your understanding of the UX lifecycle, including research, ideation, prototyping, testing, and iteration. Explain why you made certain choices.
• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced error rates, increased user satisfaction).
• Tailor to the Role: Review the job description and emphasize projects or skills that align most closely with Wizeline's needs and client work.

Challenge Preparation:

• Design Challenge: Some companies may provide a small design exercise or case study to assess your problem-solving skills and design approach under timed conditions. Practice articulating your thought process clearly and concisely.
• Behavioral Questions: Prepare for behavioral questions using the STAR method (Situation, Task, Action, Result) to showcase your experience with collaboration, problem-solving, and handling challenging situations.
• Company Research: Understand Wizeline's business, its clients, and its approach to digital services. Be ready to discuss how your skills can contribute to their success.

📝 Enhancement Note: This section provides actionable advice tailored to a UX Designer role, focusing on the critical elements of portfolio presentation and interview preparation, which are essential for demonstrating operational excellence in design execution.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Sketch, Figma, Adobe XD, InVision, Axure RP. Proficiency in at least one of these is essential.
• User Research & Testing: UserTesting.com, Lookback, Maze, Optimal Workshop, Hotjar. Familiarity with tools for conducting and analyzing user research is beneficial.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams. Experience with these tools is crucial for effective team collaboration and project tracking.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics. Understanding how to interpret user behavior data from these platforms is valuable.
• Product Analytics: Mixpanel, Amplitude. Familiarity with tools that provide deeper insights into product usage and user journeys.
• Dashboarding: Tableau, Power BI, Looker. Ability to create or interpret data visualizations to communicate insights is a plus.

CRM & Automation:

• CRM: Salesforce, HubSpot. While not a primary tool for UX Design, understanding how CRM data influences user journeys and product strategy can be beneficial.
• Automation: Zapier, Make (formerly Integromat). Basic understanding of workflow automation can aid in process optimization discussions.

📝 Enhancement Note: The tools and technology stack are based on industry standards for UX Designers and common platforms used in digital services companies. Emphasis is placed on design tools, research platforms, and collaboration software, reflecting the operational requirements of the role.

👥 Team Culture & Values

Operations Values:

• Ownership: Taking responsibility for design outcomes and driving projects to successful completion, demonstrating accountability for the user experience.
• Innovation: Continuously seeking new and better ways to solve user problems, embracing creativity and exploring emerging design trends and technologies.
• Community: Actively contributing to the design team's knowledge base, sharing insights, and supporting fellow team members through collaboration and feedback.
• Inclusivity: Designing products that are accessible and usable by a diverse range of users, reflecting a commitment to equity and user well-being.
• Customer Focus: Prioritizing client needs and business objectives while advocating for the end-user, ensuring designs deliver value to both.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with product managers, engineers, researchers, and stakeholders to ensure alignment and cohesive product development.
• Open Communication: Encouraging transparent and constructive dialogue, actively listening to feedback, and clearly articulating design rationale.
• Agile Mindset: Embracing iterative design processes, adapting quickly to changing requirements, and participating actively in team ceremonies like stand-ups and retrospectives.
• Knowledge Sharing: Proactively sharing learnings, best practices, and design patterns with the broader team to foster collective growth and efficiency.

📝 Enhancement Note: This section details the core values and collaboration styles expected at Wizeline, contextualized for a UX Designer. These elements are crucial for understanding the operational culture and how individuals contribute to team success.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs with User Experience: Navigating the demands of diverse clients while ensuring designs remain user-centered and adhere to best practices.
• Fast-Paced Project Environment: Managing multiple projects simultaneously with potentially tight deadlines, requiring strong time management and prioritization skills.
• Cross-Cultural Collaboration: Effectively communicating and collaborating with international teams across different time zones and cultural nuances.
• Evolving Technology Landscape: Staying current with rapid advancements in design tools, methodologies, and digital technologies to maintain a competitive edge.

Learning & Development Opportunities:

• Wizeline Academy: Access to a comprehensive educational platform for upskilling in various tech domains, including advanced design techniques, new software, and emerging technologies.
• Mentorship Programs: Opportunities to be mentored by experienced design leaders or to mentor junior designers, fostering leadership and skill transfer.
• Industry Conferences & Workshops: Support for attending relevant design conferences and workshops to gain exposure to industry trends and network with peers.
• Project Variety: Exposure to a wide range of projects across different industries and platforms, offering diverse challenges and learning experiences.

📝 Enhancement Note: This section outlines potential challenges specific to a UX Designer in a global services company and highlights the significant learning and development opportunities provided by Wizeline, aligning with the operational goal of continuous improvement and talent growth.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through a project from your portfolio that you're most proud of. What was the problem, your process, your role, and the outcome?" (Focus on demonstrating a structured, user-centered approach and your specific contributions.)
• Problem-Solving: "Describe a time you faced a significant design challenge or received critical feedback. How did you handle it, and what did you learn?" (Prepare to showcase resilience, adaptability, and a learning mindset.)
• Collaboration: "How do you typically collaborate with engineers and product managers? Give an example of a successful collaboration and one where there were challenges." (Highlight communication strategies and conflict resolution.)

Company & Culture Questions:

• Wizeline's Approach: "What do you know about Wizeline's work with clients, and how do you see your UX skills contributing to our mission?" (Research their client successes and service offerings.)
• Team Dynamics: "How do you approach working in a fast-paced, project-driven environment with multiple teams?" (Emphasize your ability to manage priorities and adapt to different project needs.)
• Design Philosophy: "What are your core principles for creating exceptional user experiences?" (Articulate your personal design philosophy and connect it to Wizeline's values.)

Portfolio Presentation Strategy:

• Curate Select Projects: Choose 2-3 projects that best showcase your skills relevant to the job description and Wizeline's client work.
• Focus on Narrative: For each project, tell a story. Clearly define the problem, your specific role and contributions, the design process you followed, key decisions, and the measurable impact.
• Highlight Your Process: Show your work at different stages: research findings, user flows, wireframes, interactive prototypes, and final UI. Explain the rationale behind your choices.
• Quantify Results: Use data and metrics whenever possible to demonstrate the success of your designs (e.g., improved conversion rates, increased user satisfaction).
• Be Prepared for Questions: Anticipate questions about your design decisions, challenges faced, and alternatives considered.

📝 Enhancement Note: This section provides targeted advice for preparing for a UX Designer interview, focusing on demonstrating operational excellence through clear communication of process, impact, and collaborative skills, aligned with the expectations of a consulting-focused organization.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Wizeline careers page.
• Portfolio Preparation: Curate your online portfolio to prominently feature case studies that highlight your UX process, problem-solving skills, and quantifiable results. Ensure it is easily accessible and showcases your proficiency with relevant design tools.
• Resume Optimization: Tailor your resume to emphasize experience in digital software development, human-centered design, and cross-functional collaboration. Use keywords from the job description and highlight achievements with metrics.
• Interview Practice: Prepare to articulate your design process and rationale clearly, using the STAR method for behavioral questions. Practice presenting your portfolio projects concisely and engagingly.
• Company Research: Thoroughly research Wizeline's services, client portfolio, and company culture. Understand how your skills align with their mission to help clients build, scale, and deliver high-quality digital products.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.