UX Designer - A25131

📍 Job Overview

Job Title: UX Designer - A25131
Company: Activate Interactive Pte Ltd
Location: Singapore, Singapore
Job Type: Full-Time (Contract)
Category: User Experience (UX) Design / Product Design
Date Posted: 2025-10-21
Experience Level: 5-10 Years
Remote Status: On-site

🚀 Role Summary

• This role focuses on end-to-end user experience design for ESTL products, aiming to enhance user satisfaction and drive business efficiency through intuitive digital solutions.
• The UX Designer will be instrumental in translating complex user needs and business objectives into tangible design artifacts, including wireframes, prototypes, and high-fidelity mockups.
• A key aspect of this position involves conducting user research and testing to validate design decisions, ensuring that products are user-centric and meet market demands.
• The role requires close collaboration within cross-functional teams, including product managers, developers, and stakeholders, to ensure seamless integration of design into the product lifecycle.

📝 Enhancement Note: While the provided job title is "UX Designer," the responsibilities and required experience strongly suggest a Senior UX Designer or Product Designer role, given the emphasis on end-to-end delivery, stakeholder management, and a minimum of 5-7 years of experience. The 1-year contract nature is a significant detail for potential candidates.

📈 Primary Responsibilities

• Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity designs for ESTL products, ensuring a seamless and intuitive user journey.
• Conduct thorough user research, including interviews, surveys, and competitive analysis, to deeply understand user needs, behaviors, and pain points, informing all design decisions.
• Plan and execute usability testing sessions to gather user feedback, validate design concepts, and identify areas for iterative improvement.
• Actively contribute to and leverage an evolving design system to maintain consistency, scalability, and efficiency across all ESTL products.
• Facilitate and lead kick-off workshops with stakeholders to clearly define project objectives, gather detailed requirements, and align on business perspectives and technical feasibility.
• Manage diverse stakeholder requirements, effectively integrating their feedback and strategic input into the product design process.
• Create detailed design specifications, user stories, and visual assets to ensure precise implementation of designs by the development teams.
• Collaborate closely with product managers, developers, and business analysts in cross-functional teams to deliver and continuously evolve product features.
• Champion accessibility and inclusive design principles throughout the design process, ensuring products are usable by a diverse range of users.

📝 Enhancement Note: The responsibility to "Manage stakeholder requirements and incorporate them into the product design" implies a need for strong negotiation and communication skills, as well as the ability to balance competing priorities. The mention of "ESTL products" suggests a specific internal product suite or a defined area of focus within the company's offerings.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field is often preferred for roles requiring deep user research and design theory. Equivalent practical experience will be considered.
Experience: A minimum of 5-7 years of professional experience as a UI/UX Designer or Product Designer, with a proven track record of successfully launching digital products. Experience in end-to-end product delivery, from conceptualization to implementation, is essential.

Required Skills:

• Extensive experience in user experience (UX) and user interface (UI) design principles and best practices.
• Proficiency in conducting user research, including qualitative and quantitative methods, to derive actionable insights.
• Expertise in creating user flows, wireframes, interactive prototypes, and high-fidelity visual designs.
• Demonstrated ability to plan and execute usability testing sessions and synthesize feedback.
• Strong command of design tools such as Figma, Maze, and Dovetail.
• Experience in developing and utilizing design systems for consistency and scalability.
• Excellent communication and presentation skills, with the ability to articulate design rationale clearly to diverse stakeholders.
• Proven ability to collaborate effectively within cross-functional teams (designers, developers, product managers, business analysts).
• Strong problem-solving acumen, with a meticulous and detail-oriented approach to design challenges.

Preferred Skills:

• Experience working within the government or education sectors.
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design principles.
• Experience with agile development methodologies.
• Understanding of mobile and web application development processes.
• Knowledge of front-end development principles to better collaborate with engineers.

📝 Enhancement Note: The emphasis on specific tools like Figma, Maze, and Dovetail indicates a need for candidates to have hands-on experience with these platforms. The preference for government or education sector experience suggests the company may be working on projects related to public services or educational technology.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust and well-curated design portfolio is mandatory, showcasing a minimum of 5-7 years of impactful work on launched digital products.
• Include detailed case studies demonstrating end-to-end product delivery, from initial problem definition and user research through to final design implementation and iteration.
• Showcase your ability to visualize user flows, create compelling wireframes and prototypes, and deliver high-fidelity designs.
• Provide examples of how you have utilized design systems to ensure consistency, scalability, and efficiency across multiple products or features.
• Include evidence of your user research and usability testing methodologies, highlighting how insights were gathered and applied to improve designs.
• Demonstrate your stakeholder management and collaboration skills through examples of how you incorporated feedback and aligned diverse perspectives.

Process Documentation:

• Showcase your experience in facilitating workshops, including examples of defining objectives, gathering requirements, and aligning business perspectives.
• Provide documentation or examples of design specifications and assets created for development teams, ensuring clarity and accuracy.
• Illustrate your approach to managing requirements and iterating on designs based on user feedback and stakeholder input.
• Highlight your understanding and application of accessibility and inclusive design principles within your workflow.

📝 Enhancement Note: The portfolio requirement is critical for this role. Candidates should prepare to present detailed case studies that not only showcase design quality but also the process, problem-solving, and impact of their work. Quantifiable results where possible will significantly strengthen an application.

💵 Compensation & Benefits

Salary Range: Given the location (Singapore), experience level (5-7 years), and the specialized nature of UX Design in a technology consultancy, the estimated salary range for this 1-year contract role is approximately SGD 6,000 - SGD 9,000 per month. This estimate considers the cost of living in Singapore and industry benchmarks for experienced UX Designers.

Benefits:

• Fun working environment: A company culture that emphasizes enjoyment and engagement in the workplace.
• Employee Wellness Program: Initiatives designed to support the physical and mental well-being of employees.
• Contract Role Benefits: While specific contract benefits are not detailed, these may include pro-rated annual leave, medical coverage, and CPF contributions as per Singaporean regulations for contract staff.

Working Hours: Standard full-time working hours are assumed, typically around 40 hours per week. Flexibility may be offered depending on project needs and team collaboration, but the role is designated as on-site.

📝 Enhancement Note: The salary estimate is based on market research for experienced UX Designers in Singapore, factoring in the contract nature of the position. Companies often offer slightly different compensation structures for contract roles versus permanent positions. Specific details should be confirmed with the hiring team.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consultancy, specializing in application development (mobile and web) and cloud technology. The company aims to empower clients with impactful end-to-end solutions.
Company Size: Activate Interactive Pte Ltd is a growing company with a presence in Singapore, Malaysia, and Indonesia, indicating a medium-sized organization with expansion plans.
Founded: The founding date is not specified, but the company is described as "leading" and has established operations across multiple countries, suggesting a company with several years of operational history and a track record of growth.

Team Structure:

• The UX Designer will be part of the "Co-Development Business Unit," working within cross-functional teams.
• These teams typically comprise designers, developers, and product managers, fostering a collaborative and integrated product development environment.
• Reporting structure likely involves a Design Lead or Head of Product/Technology, with direct collaboration across engineering and product management.

Methodology:

• The company emphasizes using technology to remove roadblocks and increase business efficiency for clients.
• A focus on "quality, cost-effective, and impactful end-to-end application development" suggests a pragmatic and results-oriented approach.
• The commitment to employee potential and innovation points towards a culture that values continuous learning and professional development.

Company Website: https://www.activate.sg/

📝 Enhancement Note: The company's mission to "positively impacting the lives of people around us and the environment we live in through the use of technology" and the specific mention of "using technology for public good" are key cultural differentiators. This suggests a company that values social impact alongside commercial success.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, requiring 5-7 years of experience. It involves significant autonomy in design execution, user research, and stakeholder communication, indicating a mid-to-senior level position within the design discipline.
Reporting Structure: The UX Designer will report to a lead within the Co-Development Business Unit, likely a Design Manager or Product Lead. They will work closely with Product Managers and Development teams, requiring strong cross-functional collaboration skills.
Operations Impact: The UX Designer's impact is directly tied to the success of the digital products they design. By creating user-centric, efficient, and impactful applications, they contribute to client satisfaction, business efficiency, and potentially user adoption and engagement, aligning with the company's mission.

Growth Opportunities:

• Skill Enhancement: Opportunity to work on diverse projects across mobile, web, and cloud technologies, broadening expertise.
• Design System Leadership: Potential to contribute significantly to the evolution and governance of the company's design system.
• Cross-Functional Exposure: Deepen understanding of product management and software development lifecycles.
• Potential for Lead Role: For exceptional performance, there could be opportunities to lead design initiatives or mentor junior designers in the future, though this is a contract role.

📝 Enhancement Note: As a 1-year contract role, the primary growth opportunity lies in gaining diverse project experience and honing existing skills within a professional setting. Direct career advancement into a permanent lead role would depend on the company's hiring needs and performance.

🌐 Work Environment

Office Type: The role is described as "On-site," implying a traditional office-based work environment at Activate Interactive's Singapore location.
Office Location(s): The primary office location is Singapore. Specific details about office amenities or accessibility would need to be confirmed directly with the company.

Workspace Context:

• The environment is described as "fun," suggesting a dynamic and engaging workplace culture.
• Collaboration is a key aspect, with work done in cross-functional teams, fostering a communicative and team-oriented atmosphere.
• Access to necessary design tools (Figma, Maze, Dovetail) and potentially other project management software is expected.

Work Schedule: Standard full-time hours (approximately 40 hours/week) are expected for this on-site role. While the emphasis is on on-site presence, project demands might occasionally require flexible scheduling, but this is not explicitly stated.

📝 Enhancement Note: The "fun working environment" benefit suggests a company culture that values employee morale and engagement. Candidates should inquire about the specific office setup and how collaboration is facilitated in their physical workspace.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience, skills, and alignment with role requirements.
• Technical Interview/Portfolio Review: A session with design leads or hiring managers to discuss portfolio case studies in depth, focusing on design process, problem-solving, and impact.
• Cross-functional/Stakeholder Interview: Discussion with product managers, developers, or other key stakeholders to assess collaboration, communication skills, and understanding of business objectives.
• Workshop/Design Challenge: Potentially a practical exercise or a take-home assignment to evaluate design thinking, problem-solving abilities, and proficiency with design tools.
• Final Interview: May involve a discussion with senior leadership to confirm cultural fit and overall suitability.

Portfolio Review Tips:

• Structure is Key: Organize your portfolio with clear case studies. Each case study should detail the problem, your role, the process (research, ideation, design, testing), your solutions, and the outcomes/impact.
• Highlight Process: Emphasize your thought process, not just the final visuals. Show how you arrived at your design decisions, including research insights and iterative feedback.
• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).
• Tailor to the Role: Showcase projects that align with Activate Interactive's work in mobile/web applications and their focus on public good or technology for impact.
• Tool Proficiency: Be ready to discuss your experience with Figma, Maze, and Dovetail, and how you leverage them in your workflow.

Challenge Preparation:

• Be prepared for design challenges that test your ability to think critically, solve problems, and articulate your design rationale under pressure.
• Practice explaining complex design decisions concisely.
• Focus on demonstrating a user-centered approach and an understanding of business constraints.

📝 Enhancement Note: Given the emphasis on stakeholder management and workshops, interviewers will likely probe for examples of how you've handled conflicting requirements or facilitated consensus among different groups.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, and high-fidelity design. Expect to demonstrate proficiency in its advanced features for UI design and collaboration.
• Maze: Likely used for user testing and gathering insights on prototypes. Familiarity with its capabilities for unmoderated testing and analytics is beneficial.
• Dovetail: Used for user research synthesis and insights management. Experience in organizing and analyzing research data within Dovetail would be advantageous.

Analytics & Reporting:

• While not explicitly mentioned, experience with analytics platforms (e.g., Google Analytics, Mixpanel) to understand user behavior post-launch would be a plus.
• Familiarity with creating dashboards or reporting on UX metrics would be valuable.

CRM & Automation:

• Not directly relevant to the UX Designer role, but understanding how CRM systems (like Salesforce, HubSpot) and automation tools influence user journeys and data collection could provide valuable context.

📝 Enhancement Note: Proficiency in Figma is paramount. Candidates should be prepared to showcase their skills within Figma during portfolio reviews or potential design exercises. Experience with Maze and Dovetail will differentiate candidates further.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong belief in using technology to make a positive impact on people's lives and the environment.
• Innovation: Commitment to continuous innovation and driving new solutions in mobile and web technologies.
• Collaboration: Emphasis on teamwork and working effectively in cross-functional teams to achieve shared goals.
• Efficiency & Quality: Focus on delivering cost-effective, high-quality, and impactful end-to-end application development.
• Employee Growth: Providing a conducive environment for employees to realize their full potential.

Collaboration Style:

• Cross-Functional Integration: Close working relationships with product managers, developers, and business analysts are expected to ensure holistic product development.
• Workshop Facilitation: Active participation in and leadership of workshops to align teams and gather requirements.
• Feedback Exchange: A culture that likely encourages open feedback during design reviews and throughout the development cycle.

📝 Enhancement Note: The company's stated mission to use technology for "public good" is a significant cultural element. Candidates who resonate with this value and can articulate how their design work contributes to positive societal impact will be highly regarded.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing and synthesizing requirements from various stakeholders with potentially differing priorities.
• Bridging Design and Development: Ensuring seamless translation of complex designs into functional, high-quality code.
• Rapid Prototyping & Iteration: Meeting project timelines while conducting thorough research and iterative design cycles.
• Adopting New Technologies: Staying abreast of evolving mobile, web, and cloud technologies to inform design solutions.

Learning & Development Opportunities:

• Diverse Project Exposure: Working on a range of client projects in different sectors (potentially government/education) provides broad experience.
• Design System Enhancement: Opportunity to contribute to and influence the growth of a company-wide design system.
• Cross-Disciplinary Learning: Gaining deeper insights into product management, business strategy, and software engineering through close team collaboration.
• Skill Deepening: Refining expertise in user research, prototyping, and utilizing advanced features of design tools.

📝 Enhancement Note: The 1-year contract nature might present a challenge for long-term career progression within the company, but it offers a concentrated opportunity for skill acquisition and exposure to various projects.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to advocate for a design decision that was initially met with resistance. How did you approach it, and what was the outcome?" (Focus on communication, rationale, and stakeholder management.)
• "Walk us through a complex digital product you designed from concept to launch. What was your process, what challenges did you face, and what was the impact?" (Prepare a detailed case study from your portfolio.)
• "How do you ensure your designs are accessible and inclusive? Can you provide an example of how you've applied these principles?" (Demonstrate understanding of standards and practical application.)
• "How do you collaborate with developers to ensure your designs are implemented accurately? What is your process for creating design specifications and assets?" (Highlight your technical understanding and handoff process.)

Company & Culture Questions:

• "What interests you about Activate Interactive's mission to use technology for public good?" (Research the company's values and connect them to your own.)
• "How do you approach working in a cross-functional team environment? Describe your ideal collaboration dynamic." (Emphasize teamwork and clear communication.)
• "What are your expectations for a 'fun working environment'?" (Show enthusiasm for a positive and engaging workplace.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, narrate the journey, focusing on the problem, your thought process, and the solution's impact.
• Visual Clarity: Use high-quality visuals, clear annotations, and interactive elements where appropriate.
• Focus on Process: Clearly articulate your research methods, design iterations, and how user feedback influenced your decisions.
• Be Concise: Respect the interviewer's time by being direct and avoiding unnecessary jargon.
• Prepare for Q&A: Anticipate questions about your design choices, challenges, and alternative solutions.

📝 Enhancement Note: Be prepared to discuss your experience with the specific tools mentioned (Figma, Maze, Dovetail) and how you use them to drive your design process and gather insights. The interviewer will want to see practical application, not just theoretical knowledge.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on Workable.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience in end-to-end product delivery, user research, and proficiency with Figma, Maze, and Dovetail. Prepare 2-3 detailed case studies that showcase your problem-solving skills and impact.
• Resume Optimization: Clearly articulate your 5-7 years of experience, specific contributions to launched products, and any experience in government or education sectors. Use keywords from the job description (UX Design, Wireframing, Prototyping, User Research, Design Systems, Figma, etc.).
• Interview Preparation: Practice articulating your design process and rationale. Be ready to discuss specific projects from your portfolio and how you collaborate with cross-functional teams. Research Activate Interactive's work and mission.
• Company Research: Understand Activate Interactive's focus on technology consultancy, application development, and their commitment to using technology for public good. This will help you align your responses with their values and goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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