Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Coral AI

Location: [Location - To be specified by candidate if remote, or confirmed if on-site/hybrid]

Job Type: Full-Time

Category: Product Design / GTM Operations Enablement

Date Posted: April 7, 2026

Experience Level: Senior (4-9 years)

Remote Status: Remote OK

🚀 Role Summary

• Drive the end-to-end product design lifecycle for Coral AI's core intelligent operating system platform, focusing on user experience and intuitive interfaces within the complex healthcare sector.

• Translate intricate user needs, business objectives, and AI/ML capabilities (OCR, NLP) into scalable, high-fidelity designs that enhance operational efficiency for healthcare providers.

• Champion user research, wireframing, prototyping, and usability testing to ensure product designs meet stringent accuracy and usability standards, critical for a 98.7% accuracy platform.

• Collaborate closely with cross-functional teams, including Product Management, Engineering, and Data Science, to define product direction and deliver seamless digital experiences that address a $450 billion administrative crisis.

📝 Enhancement Note: While the primary role is Product Design, the emphasis on "intelligent operating system for a more efficient healthcare industry," "agentic automation platform," and "slashing patient wait times" strongly suggests a significant impact on Go-To-Market (GTM) operations and enablement. The design of these core products directly influences how sales, customer success, and operations teams leverage the platform to drive revenue and customer satisfaction. This role is crucial for designing the user experience of tools that sales and operations will use to manage complex healthcare workflows.

📈 Primary Responsibilities

• Lead the design strategy and execution for Coral AI's core product features, ensuring alignment with the company's mission to streamline healthcare administration.

• Conduct comprehensive user research, including interviews, surveys, and ethnographic studies, to deeply understand the workflows and pain points of healthcare professionals and administrators.

• Develop user flows, journey maps, wireframes, and high-fidelity interactive prototypes to clearly articulate design concepts and interaction models for complex AI-driven functionalities.

• Execute rigorous usability testing sessions to gather feedback, iterate on designs, and ensure the platform's ease of use and effectiveness in real-world healthcare settings.

• Collaborate with Product Managers to define product roadmaps and with Engineering to ensure seamless implementation of design specifications, maintaining design integrity.

• Contribute to and help maintain the company's design system, ensuring visual consistency, scalability, and adherence to best practices across all product touchpoints.

• Analyze product performance data and user feedback to inform design decisions, drive continuous improvement, and optimize user engagement and operational efficiency.

• Mentor junior designers, share best practices, and foster a collaborative design culture that encourages innovation and high-quality output.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design, from research to execution, with a strong emphasis on user-centricity and iterative refinement. The mention of "AI/ML products or data-driven platforms" as a plus, combined with the company's focus on OCR and NLP, indicates a need for designers who can conceptualize and design for complex data processing and intelligent automation. The mentorship aspect points towards a senior-level individual contributor role with potential for team leadership influence.

🎓 Skills & Qualifications

Education:

Experience:

• 4-9 years of progressive experience in product design, with a significant focus on designing for Software-as-a-Service (SaaS) and Business-to-Business (B2B) platforms.

Required Skills:

• Portfolio: A strong, compelling portfolio showcasing a strategic product thinking process, end-to-end design execution, and measurable, impactful outcomes, particularly for complex software solutions.

• Design Tools: Expert proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, and similar platforms.

• UX/UI Principles: Deep understanding and practical application of user experience (UX), user interface (UI), and interaction design principles, with a keen eye for detail and usability.

• User Research: Demonstrated experience in conducting various forms of user research, including user interviews, usability testing, and persona development.

• Prototyping & Iteration: Ability to rapidly create interactive prototypes and iterate quickly based on user feedback and technical constraints.

• Cross-functional Collaboration: Proven experience working effectively within cross-functional, agile teams, collaborating closely with Product Managers and Engineers.

• Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions and rationale clearly to diverse stakeholders.

Preferred Skills:

• Prior experience designing for Artificial Intelligence (AI), Machine Learning (ML), Optical Character Recognition (OCR), or Natural Language Processing (NLP) products.

• Experience with data-driven platforms and translating complex data insights into intuitive user interfaces.

• Familiarity with healthcare technology, regulatory environments, or enterprise software within the healthcare industry.

• Experience in defining and scaling design systems for complex product ecosystems.

📝 Enhancement Note: The emphasis on a "strong portfolio showcasing strategic product thinking" and "impactful outcomes" is critical for senior design roles, especially in a fast-paced startup environment. Candidates should be prepared to demonstrate how their designs directly contributed to business objectives or user problem resolution. The preference for AI/ML and data-driven platform experience is highly relevant given Coral AI's core technology.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Strategic Thinking: Showcase how you approached complex problems, defined design strategies, and aligned them with business goals and user needs.

• Process Documentation: Clearly illustrate your design process, including user research methodologies, ideation techniques, wireframing, prototyping, and usability testing phases.

• Impact & Outcomes: Present quantifiable results or qualitative evidence demonstrating the positive impact of your designs on user engagement, efficiency, or business metrics.

• System Design: Include examples of contributions to or creation of design systems, demonstrating an understanding of scalability, consistency, and maintainability.

• Tool Proficiency: While not explicitly stated as a portfolio item, ensure your portfolio implicitly or explicitly demonstrates proficiency with Figma, Sketch, or Adobe Creative Suite.

Process Documentation:

• Workflow Design: Document how you've mapped and optimized user workflows, particularly for complex B2B or enterprise applications where efficiency is paramount.

• Iterative Refinement: Show examples of how user feedback and data analysis led to significant design improvements over time.

• Cross-functional Hand-off: Illustrate effective collaboration and communication processes with engineering and product teams during the design and development phases.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. It's not just about aesthetics but about demonstrating a strategic approach to problem-solving and a rigorous design process that delivers tangible results. Candidates should be ready to discuss specific case studies in detail, focusing on the "why" and "how" behind their design decisions and the measurable impact achieved.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $140,000 - $190,000 per year, depending on experience, qualifications, and location.

• Methodology: This estimate is based on industry benchmarks for Senior Product Designers in the US tech sector, particularly for SaaS/B2B companies in high-growth startup environments. Factors considered include the company's funding (backed by Lightspeed), ARR growth, and the competitive landscape for specialized AI product design talent. Specific location adjustments would be made if the role is tied to a particular cost-of-living area, though the "Remote OK" status suggests flexibility.

Benefits:

• Competitive Compensation: A strong base salary designed to attract top talent.

• ESOPs (Employee Stock Ownership Plans): Opportunity to gain equity in a rapidly growing company, aligning employee success with company growth.

• Flexible Work Environment: Support for remote work arrangements, offering autonomy and work-life balance.

• Medical Insurance: Comprehensive health insurance coverage for employees and potentially dependents.

• Learning and Development Opportunities: Access to resources, training, and professional development programs to foster skill enhancement and career growth.

Working Hours:

• Standard: Approximately 40 hours per week, with flexibility to accommodate remote work and collaboration across different time zones. The emphasis on "high-ownership builder" suggests a results-oriented approach rather than strict adherence to hours.

📝 Enhancement Note: The salary range is an estimation for a senior role in a well-funded startup. The benefits package, particularly ESOPs and flexible work, are key attractors for talent in this competitive market. The "Remote OK" status is a significant benefit for candidates outside of major tech hubs.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Artificial Intelligence (AI) / Machine Learning (ML)

Company Size: Emerging Growth (Likely 50-200 employees, based on rapid ARR growth and VC backing)

Founded: Recent (Implied by rapid scaling to multi-million dollar ARR in less than six months).

Team Structure:

• Cross-functional Collaboration: The company emphasizes close collaboration between Product, Engineering, Data Science, and Design teams to build and iterate on its AI platform.

• Agile Environment: Operations are likely structured around agile methodologies, facilitating rapid development cycles and continuous feedback loops.

• Mission-Driven: A strong focus on solving critical problems in healthcare administration, aiming to significantly improve patient care and operational efficiency.

Methodology:

• Data-Driven Decision Making: Utilizing AI, OCR, and NLP to process complex data with high accuracy, informing product development and operational improvements.

• User-Centric Design: A commitment to understanding and solving user pain points through iterative design and rigorous testing.

• High-Ownership Culture: Encouraging individuals to take initiative, drive projects forward, and contribute meaningfully to the company's success.

Company Website: https://www.trycoral.ai/

📝 Enhancement Note: Coral AI is positioned as a cutting-edge AI company tackling a massive, real-world problem in healthcare. The culture likely values innovation, speed, impact, and a strong sense of purpose. The "high-ownership builder" ethos suggests an environment where initiative and proactive problem-solving are highly valued.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor with potential for influence. This role is for an experienced designer who can operate autonomously, lead design initiatives, and mentor others.

Reporting Structure: The Senior Product Designer will likely report to a Head of Product, Design Lead, or potentially a VP of Product/Engineering. They will work closely with Product Managers and Engineering Leads.

Operations Impact: The designs created by this role will directly impact the usability and effectiveness of Coral AI's platform for its enterprise clients. This includes:

• Sales Enablement: Designing intuitive interfaces that sales teams can use to demonstrate value and close deals.

• Customer Success & Operations: Creating tools that enable customer success and operations teams to onboard clients, manage workflows, and troubleshoot issues efficiently, thereby reducing churn and increasing customer lifetime value.

• Product Adoption & Revenue: Directly influencing how users interact with the platform, driving adoption rates and, consequently, revenue growth.

Growth Opportunities:

• Design Leadership: Potential to grow into a Design Lead or Manager role as the company scales and the design team expands.

• Specialization: Deepen expertise in AI/ML product design, healthcare technology, or specific areas of UX research and strategy.

• Cross-functional Influence: Become a key voice in product strategy, influencing the direction of the platform based on user insights and design expertise.

• Professional Development: Access to learning resources, conferences, and training to stay at the forefront of design trends and AI technologies.

📝 Enhancement Note: This role offers significant growth potential within a rapidly scaling startup. The impact on revenue and customer operations is substantial, providing a clear path for career advancement and increased responsibility.

🌐 Work Environment

Office Type: Flexible/Remote-First. While the company has a headquarters (likely in a major tech hub), the "Remote OK" status indicates a strong embrace of remote work.

Office Location(s): [Company Headquarters Location - To be confirmed, but likely a major US tech hub like San Francisco Bay Area, New York, or Boston]

Workspace Context:

• Collaborative Digital Space: Expect a highly collaborative digital environment utilizing tools like Slack, Zoom, Figma, and project management software to connect remote team members.

• Focus on Impact & Autonomy: The work environment likely prioritizes results and individual ownership over micromanagement, empowering designers to manage their time effectively.

• Access to Cutting-Edge Technology: Working with a team at the forefront of AI, OCR, and NLP means exposure to innovative technologies and problem-solving approaches.

Work Schedule:

• Flexible: While core hours for collaboration may exist, the role supports a flexible schedule, allowing designers to optimize their productivity around personal commitments and peak working times, especially important for remote team members.

📝 Enhancement Note: The remote-first nature of the role means candidates should be comfortable with asynchronous communication and proactive engagement in a distributed team setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Design Exercise: A session where candidates present their portfolio, discuss their process, and potentially complete a take-home design challenge or a live design critique session. This stage heavily evaluates strategic thinking, problem-solving skills, and design execution.

• Cross-functional Interviews: Meetings with key stakeholders, including Product Managers, Engineering Leads, and potentially other designers or executives, to assess collaboration skills, technical understanding, and alignment with company values.

• Final Interview: A concluding discussion, possibly with a founder or senior leader, to solidify the decision and discuss final details.

Portfolio Review Tips:

• Tell a Story: Structure your portfolio around 2-3 compelling case studies that highlight your problem-solving process, design decisions, and the impact of your work.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your process and final designs.

• Quantify Impact: Whenever possible, include metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Highlight Process: Clearly articulate the "why" behind your design choices, showcasing your understanding of user needs, business goals, and technical constraints.

• Tailor to Coral AI: Emphasize any experience with AI/ML, data-driven platforms, or complex enterprise/SaaS applications. Show how your skills align with solving healthcare industry challenges.

Challenge Preparation:

• Understand the Problem Space: Research Coral AI's mission, target audience (healthcare providers, clinics), and the challenges they address (administrative bottlenecks, patient wait times).

• Focus on User Needs: If given a design challenge, prioritize understanding the user and their goals before jumping into solutions.

• Demonstrate Iteration: Show how you would approach iteration and refinement, even if the challenge is time-bound.

• Communicate Clearly: Practice articulating your thought process and design rationale concisely and effectively.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate their design process and its impact. Candidates should be prepared to discuss specific examples and demonstrate strategic thinking relevant to Coral AI's mission.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary expectation), Sketch, Adobe Creative Suite (Photoshop, Illustrator).

• User Research & Testing: Tools like UserTesting.com, Maze, Lookback, or internal methods for usability testing and feedback collection.

• Collaboration & Communication: Slack, Zoom, Google Workspace.

• Project Management: Jira, Asana, Trello, or similar tools used by cross-functional teams.

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior and product usage.

• Data Visualization: Potential use of tools that integrate with data science outputs to visualize performance metrics.

CRM & Automation:

• While not direct design tools, familiarity with CRM systems (e.g., Salesforce) and automation platforms can provide context for B2B SaaS product design, understanding how designs integrate into broader sales and operational workflows.

📝 Enhancement Note: Proficiency in Figma is a strong expectation for modern product design roles. Familiarity with the broader MarTech/SalesTech stack can be beneficial for understanding the context of B2B SaaS product design and its impact on GTM operations.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A deep commitment to solving mission-critical problems that have a tangible positive effect on human lives and the efficiency of the healthcare industry.

• Innovation & Excellence: Striving for cutting-edge solutions in AI, OCR, and NLP, maintaining high standards for accuracy and user experience.

• Collaboration & Transparency: Fostering an open environment where ideas are shared freely, feedback is constructive, and teamwork is paramount.

• Ownership & Accountability: Empowering individuals to take full responsibility for their work and drive projects to successful completion.

• User-Centricity: Placing the needs and experiences of healthcare professionals and patients at the forefront of all design and development efforts.

Collaboration Style:

• Cross-functional Synergy: Expect a highly integrated approach where designers work hand-in-hand with product managers, engineers, and data scientists throughout the product development lifecycle.

• Agile & Iterative: Collaboration is likely fast-paced, with regular stand-ups, sprint reviews, and feedback sessions to ensure continuous alignment and rapid iteration.

• Knowledge Sharing: A culture that encourages sharing insights, best practices, and learnings across teams to foster collective growth and problem-solving.

📝 Enhancement Note: The company's mission to revolutionize healthcare administration through AI creates a powerful unifying culture. Team members are likely passionate about the problem they are solving and eager to collaborate to achieve ambitious goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating sophisticated AI/ML functionalities (OCR, NLP) into intuitive and user-friendly interfaces for a diverse range of healthcare professionals.

• Balancing Innovation with Usability: Ensuring that cutting-edge AI features are accessible and practical for users who may not be deeply technical.

• Rapid Scaling: Adapting design processes and systems to support rapid product evolution and company growth.

• Healthcare Industry Nuances: Navigating the specific workflows, regulatory considerations, and user needs inherent to the healthcare sector.

Learning & Development Opportunities:

• AI/ML Design Expertise: Gaining specialized experience in designing for advanced AI technologies, a highly sought-after skill set.

• Healthcare Tech Domain Knowledge: Deepening understanding of the healthcare industry's operational challenges and digital transformation initiatives.

• Leadership and Mentorship: Developing leadership skills through mentoring junior designers and influencing product strategy.

• Industry Exposure: Opportunities to attend relevant conferences, workshops, and engage with industry thought leaders.

📝 Enhancement Note: This role offers the chance to tackle significant design challenges at the intersection of AI and healthcare, providing substantial opportunities for professional growth and skill development in a high-impact area.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex B2B SaaS product you designed. What was the core problem, how did you approach the design, and what was the measurable impact?" (Focus on process, strategy, and outcomes).

• "How would you approach designing an AI-powered feature for healthcare professionals that needs to achieve 98.7% accuracy?" (Focus on user needs, constraints, and iterative validation).

Company & Culture Questions:

• "Why are you interested in Coral AI and our mission to improve healthcare efficiency?" (Showcase research and genuine passion).

• "How do you approach collaboration with engineers and product managers, especially when there are differing opinions?" (Highlight communication and compromise skills).

Portfolio Presentation Strategy:

• Curate Selectively: Choose 2-3 of your strongest, most relevant projects that showcase your end-to-end process and impact.

• Structure Your Narrative: For each project, clearly define the problem, your role, your process, the solution, and the results. Use visuals effectively.

• Be Prepared for Deep Dives: Anticipate detailed questions about your decision-making, trade-offs, and the metrics you used to evaluate success.

• Connect to Coral AI: Weave in how your experience and approach align with Coral AI's mission and the specific challenges of designing for AI in healthcare.

📝 Enhancement Note: Interviewers will be looking for a strategic thinker who can translate complex requirements into elegant, user-centered designs, and who understands the business impact of their work, particularly within the context of a high-growth AI startup in the healthcare sector.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with complex SaaS/B2B platforms, user research, and impactful design outcomes. Emphasize any experience with AI/ML or data-driven products.

• Resume Optimization: Ensure your resume clearly outlines your years of experience, key skills (Figma, UX/UI, User Research), and achievements relevant to product design, using keywords from the job description.

• Portfolio Walkthrough Practice: Prepare a concise and compelling presentation of your portfolio, focusing on 2-3 key projects that showcase your strategic thinking, design process, and measurable impact.

• Company Research: Thoroughly research Coral AI's mission, product, recent news (Forbes article), and target market to articulate your interest and understand their operational challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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