Head of Design

📍 Job Overview

Job Title: Head of Design Company: Lazer Location: Canada (Remote) Job Type: FULL_TIME Category: Design Leadership / Operations Date Posted: 2025-09-18T00:00:00 Experience Level: 10+ Years Remote Status: Remote Solely

🚀 Role Summary

• Lead and scale a high-performing design organization within a digital product studio, focusing on delivering exceptional client work and driving revenue growth.
• Drive operational excellence in the design function by establishing and refining processes from discovery through delivery, ensuring efficiency and quality.
• Act as a strategic partner in sales, contributing to solution narratives, scoping, estimation, and pricing of design engagements to directly impact revenue targets.
• Foster a culture of continuous learning and development for the design team through mentorship, feedback cycles, and skill development initiatives.
• Manage resource allocation and utilization for the design team, balancing client needs with employee well-being and preventing burnout, a key operational metric.

📝 Enhancement Note: While the title is "Head of Design," the responsibilities heavily lean into operational leadership, sales enablement, and strategic business development, which are critical components of a GTM (Go-To-Market) or Revenue Operations function within a service-based organization. The role requires not just design expertise but also strong business acumen and process management.

📈 Primary Responsibilities

• Oversee the end-to-end design process, from initial client discovery and brief creation to research, IA, wireframing, prototyping, design systems, and post-launch iteration, ensuring a high-quality, repeatable operational model.
• Develop and implement robust design operating procedures, including briefs, research plans, service blueprints, and handoff protocols, to standardize delivery and enhance client satisfaction.
• Drive revenue growth for the design practice by identifying new service offerings, optimizing pricing strategies, and expanding capabilities in areas like branding, positioning, and UX research.
• Lead design pitches and RFP responses, crafting compelling narratives, owning presentation decks, and showcasing relevant client case studies to secure new business.
• Collaborate closely with project delivery leaders and engineering teams to ensure seamless project execution, proactive issue resolution, and consistent client engagement throughout the project lifecycle.
• Conduct regular performance reviews and provide targeted feedback and coaching to designers, focusing on skill development, career progression, and alignment with organizational goals.
• Manage the design team's resourcing and allocation, optimizing utilization rates while ensuring healthy workloads and preventing team burnout, a critical operational management task.
• Partner with the recruiting team to develop and execute a strategic hiring plan, integrating full-time employees and contractors to meet demand and maintain operational flexibility.
• Act as the primary design point-of-contact for sales, participating in discovery calls to understand client needs and contributing to sales proposals and solution design.
• Cultivate and maintain strong client relationships throughout engagements, ensuring client satisfaction and identifying opportunities for follow-on work and growth.
• Establish and track key performance indicators (KPIs) for the design function, including win rates, time-to-first-insight, cycle time, design QA pass rates, CSAT/NPS, utilization, and margin, to measure operational effectiveness.
• Experiment with and implement new engagement models to enhance both designer and client experiences, fostering innovation within the design operations framework.
• Build Lazer's external design presence through compelling case studies, thought leadership content, capability one-pagers, and demo assets, enhancing market visibility and brand reputation.
• Foster Lazer's reputation within the wider design community through external relationship building and community engagement.

📝 Enhancement Note: The responsibilities clearly outline a strategic operations role focused on scaling a service line. The emphasis on process establishment, KPI tracking, sales enablement, and resource management aligns directly with core operations functions. The need to "drive revenue growth for design" is a direct mandate for operational impact on the company's top line.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, HCI, Computer Science, Business Administration, or a related field, or equivalent practical experience.

Experience:

• Minimum of 10+ years of progressive experience in product design, with a significant portion spent in leadership roles within agency or consultancy environments.
• Proven track record of hands-on design work, demonstrating a deep understanding of design principles and execution from past roles.
• Extensive experience in people management, leading and mentoring multiple design teams in a fast-paced, product-centric environment.
• Demonstrated success in leading design engagements from inception to completion, with a strong understanding of the full project lifecycle and client management.
• Proven experience in building and scaling design capabilities, including the development of new service lines (e.g., branding, positioning, UX research).
• Substantial experience in bridging the gap between product design and Conversion Rate Optimization (CRO) to deliver measurable business outcomes for clients.

Required Skills:

• Design Leadership & People Management: Proven ability to lead, mentor, and manage a team of senior designers, fostering a high-performance culture and supporting individual career growth.
• Sales & Business Development Acumen: Fluency in navigating sales conversations, from initial outreach to closing deals, with a demonstrated ability to shape solution narratives and scope engagements.
• Client Engagement & Relationship Management: Expertise in cultivating and maintaining strong client relationships, ensuring satisfaction and identifying opportunities for strategic partnerships.
• E-commerce & Shopify Expertise: Deep understanding of the e-commerce landscape, with specific knowledge and experience in the Shopify ecosystem and its design implications.
• Process Design & Optimization: Ability to establish, document, and refine operational processes for design delivery, from discovery and research to final handoff and iteration.
• Strategic Thinking & Business Impact: Capacity to align design strategy with business objectives, driving revenue growth and contributing to the overall success of the organization.
• Strong Communication & Presentation Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively to diverse audiences, including clients and internal stakeholders.
• Project Scoping & Estimation: Proficiency in accurately scoping design projects, estimating timelines, and pricing engagements to ensure profitability and client value.
• Data-Driven Decision Making: Experience in setting and tracking functional metrics (e.g., win rate, cycle time, CSAT) to inform decisions and measure the impact of design operations.

Preferred Skills:

• Experience with branding, graphic design, service design, and other complementary design disciplines.
• Familiarity with AI-assisted design workflows and leveraging data for informed design decisions.
• Public speaking, writing, or community leadership experience that enhances the practice and Lazer's market presence.
• Experience in building and managing design systems for scalable product development.
• Understanding of UX research methodologies and their application in client engagements.

📝 Enhancement Note: The "Requirements" section highlights a blend of design craft, leadership, and critical business operations skills. The emphasis on sales, client management, and process ownership strongly positions this as a senior operational role within a client-facing service organization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a portfolio showcasing successful client engagements where you led design strategy and execution, with a clear emphasis on measurable business impact (e.g., revenue growth, conversion optimization).
• Include examples of how you have structured and scaled design operations, including process documentation, workflow optimization, and the implementation of design systems.
• Present case studies that highlight your involvement in the sales process, from initial client discovery and proposal creation to successful engagement closure and client satisfaction.
• Showcase your ability to manage resources effectively, including team allocation, utilization tracking, and performance management, demonstrating operational efficiency.
• Provide evidence of your experience in driving revenue growth for design services, illustrating strategies and outcomes that contributed to business expansion.

Process Documentation:

• Documented examples of established design discovery processes, including client brief templates, research plan frameworks, and stakeholder interview guides.
• Workflows illustrating the end-to-end design delivery process, from initial concept generation through wireframing, prototyping, user testing, and final asset handoff.
• Frameworks for developing and maintaining design systems, including components, guidelines, and implementation strategies for client projects.
• Methodologies for conducting design quality assurance (QA) and post-launch iteration, ensuring continuous improvement and client satisfaction.
• Examples of how you have set and tracked operational metrics for design functions, such as win rates, cycle times, and client satisfaction scores.

📝 Enhancement Note: This section emphasizes the need for a portfolio that not only showcases design excellence but also demonstrates robust operational management capabilities, process creation, and business development contributions. This aligns with the expectations for a senior operations leader.

💵 Compensation & Benefits

Salary Range:

• Given the senior leadership nature of this role, the experience level (10+ years), and the remote-first, global nature of the company serving US and Canadian markets, a competitive salary range is expected.
• Estimated Range: CAD $180,000 - $250,000+ annually, or USD $130,000 - $180,000+ annually. This estimate considers senior design leadership roles in consulting firms and digital product studios, factoring in the added responsibilities of sales enablement and operational scaling. Compensation will be commensurate with experience, demonstrated sales success, and leadership capabilities.

Benefits:

• Work From Anywhere: True remote flexibility, allowing employees to work from any location with reliable internet.
• Work / Life Balance: A culture that prioritizes employee well-being and encourages time off to prevent burnout.
• Employee Care: Comprehensive benefits package, including health, dental, and vision insurance (and 401k for US employees).
• Unlimited PTO: Flexible Paid Time Off policy, encouraging employees to take necessary breaks while ensuring team coordination.
• Regular Team Retreats: Company-sponsored team bonding events and vacations in desirable locations, fostering community and collaboration.
• Professional Development: Opportunities to learn from senior peers, attend industry events, and potentially gain certifications.
• Performance Bonuses: Potential for performance-based bonuses tied to individual and company success, particularly in revenue generation and client satisfaction.

Working Hours:

• While the company operates remotely, standard full-time working hours (approximately 40 hours per week) are expected, with flexibility to accommodate client needs and project deadlines across different time zones. The emphasis is on output and effective time management rather than strict adherence to a 9-to-5 schedule.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for senior leadership roles in design and operations within tech consultancies and digital product studios, particularly those operating remotely and serving North American clients. The benefits are directly pulled from the job description, highlighting the company's commitment to employee well-being and engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Product Studio / Technology Consulting Company Size: 180+ employees. This size indicates a mature, established company that has moved beyond startup chaos but retains a fast-paced, agile operational ethos. It's large enough to have specialized roles and robust processes, yet small enough to maintain a strong sense of community and direct impact for individuals. Founded: The exact founding date isn't specified, but the company's description suggests a history of significant growth and client success, indicating a well-established operational track record.

Team Structure:

• The Design team is a core component of Lazer's service delivery, working alongside engineering and project management.
• As Head of Design, this role will likely lead a distributed team of senior designers, potentially with specialized skill sets (e.g., UX/UI, product design, branding, CRO).
• Collaboration is expected to be high with Project Delivery Leaders, Engineering Leads, Sales, and Recruiting teams, requiring strong cross-functional operational integration.
• The reporting structure would typically place the Head of Design under a senior executive, such as a CEO, COO, or Head of Services, depending on the company's organizational design.

Methodology:

• Data-Driven Design: A strong emphasis on using data and client insights to inform design decisions and measure impact, reflecting an operations-centric approach.
• Agile & Iterative Processes: Projects are likely managed using agile methodologies, with rapid iteration and continuous feedback loops built into the design and development lifecycle.
• Client-Centric Operations: The company's model focuses on deeply understanding client needs and providing valuable insights, indicating client satisfaction and retention are key operational drivers.
• Leveraging Technology: Utilization of modern tools, including AI-assisted workflows, to enhance efficiency and effectiveness in design and development operations.

Company Website: https://www.lazertechnologies.com/

📝 Enhancement Note: The company culture is described as remote-first, fast-paced, and focused on impact and continuous learning. This implies an operational environment that values autonomy, efficiency, and data-informed decision-making, which is highly relevant for operations professionals.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership position, equivalent to a Director or VP level within a specialized function. It represents a significant step up from individual contributor or junior management roles, focusing on strategic direction, team scaling, and direct business impact. The role requires a blend of technical design leadership and business operations management. Reporting Structure: The Head of Design will report to a senior executive (e.g., CEO, COO, Head of Delivery/Services). They will lead a team of designers and work closely with other department heads (Sales, Engineering, HR/Recruiting) to ensure cohesive operational execution across the company. Operations Impact: The Head of Design plays a pivotal role in driving revenue growth for the design practice through sales enablement, strategic client partnerships, and operational efficiency. Their success directly impacts client acquisition, retention, and the overall profitability of the design services offered by Lazer. They are responsible for the operational health and performance of the entire design function.

Growth Opportunities:

• Strategic Leadership: Opportunity to shape the future of Lazer's design offerings, define new service lines, and influence overall company strategy.
• Organizational Scaling: Experience in building and scaling a design organization from its current state to meet future growth demands, developing robust operational frameworks.
• Cross-Functional Influence: Develop strong relationships and influence across departments, enhancing skills in executive communication and strategic collaboration.
• Business Development Expertise: Deepen expertise in agency/consultancy sales, client acquisition, and revenue generation, valuable for future leadership roles in client-facing organizations.
• Industry Impact: Contribute to high-profile projects for notable clients, gaining exposure to cutting-edge technologies and market trends, and potentially becoming a thought leader in specific industries like e-commerce or Shopify.

📝 Enhancement Note: This role offers significant growth potential by blending design leadership with operational and business development responsibilities, providing a unique career trajectory for individuals looking to move into strategic leadership roles.

🌐 Work Environment

Office Type: Remote-First. This means the company operates without a central physical headquarters for day-to-day work, with employees distributed globally. Office Location(s): While headquartered in Toronto, Ontario, employees are located worldwide. The job description specifies that candidates in the US and Canada are eligible. This distributed model necessitates strong remote collaboration tools and processes.

Workspace Context:

• Collaborative & Autonomous: The environment is described as fast-moving with autonomy and minimal meetings, suggesting a focus on asynchronous communication and independent work, but with structured collaboration points.
• Tech-Enabled: As a digital product studio, Lazer likely utilizes a modern technology stack to facilitate remote collaboration, project management, and communication. This would include tools for video conferencing, project tracking, design collaboration, and instant messaging.
• Team Interaction: While remote, the company fosters community through regular events and retreats, providing opportunities for designers to connect with colleagues and build strong working relationships.

Work Schedule:

• Full-time, approximately 40 hours per week, with an emphasis on flexibility and output. The company acknowledges the need for work-life balance and allows employees to manage their schedules to meet project demands and personal needs.

📝 Enhancement Note: The remote-first nature of Lazer means that operational efficiency and clear communication protocols are paramount. Candidates should be comfortable with asynchronous work and leveraging digital tools to maintain team cohesion and productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with HR or a recruiter to assess basic qualifications, cultural fit, and interest in the role.
• Hiring Manager Interview: A more in-depth discussion with the direct manager (likely a senior executive) focusing on leadership experience, strategic thinking, and understanding of the design and operational challenges.
• Team/Peer Interviews: Interviews with key stakeholders, such as project delivery leaders, engineering leads, and potentially other senior designers, to assess collaboration skills, technical depth, and fit within the broader organization.
• Sales/Business Development Focus: Expect interview questions or a dedicated session to evaluate your sales acumen, experience in client discovery calls, and ability to articulate value propositions.
• Portfolio Review & Presentation: A crucial stage where you will present your portfolio, highlighting relevant case studies that demonstrate your design leadership, operational impact, and sales success.
• Final Interview: Potentially a final discussion with a founder or senior leadership to confirm fit and discuss final terms.

Portfolio Review Tips:

• Curate for Impact: Select 3-5 of your most impactful projects that best showcase your leadership, operational improvements, revenue generation, and client success stories.
• Structure Your Narrative: For each project, clearly articulate the client's challenge, your role and strategic approach, the operational processes you implemented or optimized, the sales contribution, and the quantifiable business results (revenue, growth, efficiency).
• Highlight Operational Contributions: Explicitly detail how you scaled processes, managed resources, improved team performance, or contributed to sales wins. Use metrics where possible.
• Prepare for Questions: Anticipate questions about your leadership style, how you handle difficult clients or team members, your approach to sales, and how you measure success.
• Showcase Sales Involvement: If possible, include a project where you played a direct role in a sales pitch or proposal, explaining your contribution and the outcome.
• Visual Polish: Ensure your portfolio is well-designed, easy to navigate, and professionally presented.

Challenge Preparation:

• Be prepared for a potential presentation or case study exercise that requires you to outline how you would approach scaling Lazer's design function, improving a specific design process, or contributing to a sales pitch for a hypothetical client.
• Practice articulating your thought process, demonstrating your strategic thinking, and clearly communicating your operational and business development strategies.
• Focus on actionable steps, measurable outcomes, and how your approach aligns with Lazer's remote-first, fast-paced culture.

📝 Enhancement Note: The interview process and portfolio review are heavily geared towards assessing not just design skills but also operational leadership, sales capability, and business impact, reflecting the senior operational nature of this Head of Design role.

🛠️ Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop, After Effects), InVision, Principle, Framer (for advanced prototyping and potentially design systems).
• Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace (Docs, Sheets, Slides, Meet), Miro, Mural (for remote whiteboarding and collaboration).
• Project Management & Operations: Jira, Asana, Trello, Monday.com, ClickUp (for task management, workflow tracking, and operational oversight).
• CRM & Sales Enablement: Salesforce, HubSpot, Pipedrive (for managing sales pipelines, client interactions, and tracking engagement metrics).
• Analytics & Reporting: Google Analytics, Mixpanel, Amplitude, Tableau, Looker (for tracking website performance, user behavior, conversion rates, and generating operational reports).
• Design System Tools: Storybook, Zeroheight, or similar platforms for managing design system documentation and component libraries.
• AI-Assisted Design: Familiarity with AI tools for design ideation, content generation, image editing, or workflow automation (e.g., Midjourney, DALL-E, ChatGPT for design-related tasks).

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics for understanding user behavior and conversion funnels.
• Product Analytics: Mixpanel, Amplitude for deep dives into user engagement and feature adoption.
• BI/Dashboarding Tools: Tableau, Looker, Power BI for creating and presenting performance metrics and operational dashboards.

CRM & Automation:

• CRM: Salesforce, HubSpot for managing client relationships and sales processes.
• Marketing Automation: HubSpot, Marketo, Pardot (potentially for lead nurturing and client communication strategies).
• Integration Tools: Zapier, Make (formerly Integromat), Workato for connecting various tools and automating workflows.

📝 Enhancement Note: Proficiency in a broad array of design, collaboration, project management, and CRM tools is essential for managing the operational aspects of a design practice and supporting sales efforts. Familiarity with AI tools is a significant plus, aligning with the company's forward-thinking approach.

👥 Team Culture & Values

Operations Values:

• Client Success & Revenue Growth: A primary focus on delivering exceptional value to clients, which translates into repeat business and revenue growth for the company.
• Operational Excellence & Efficiency: Commitment to establishing and refining processes that ensure high-quality delivery, optimize resource utilization, and drive profitability.
• Innovation & Adaptability: Embracing new technologies, methodologies, and engagement models to stay at the forefront of the digital product industry and adapt to evolving client needs.
• Collaboration & Transparency: Fostering an environment where team members work together effectively across functions, share knowledge openly, and communicate transparently about progress and challenges.
• Continuous Learning & Professional Development: Encouraging a culture of growth where individuals are supported in acquiring new skills, sharing expertise, and advancing their careers.
• Autonomy & Ownership: Empowering team members to take ownership of their work, make decisions, and drive outcomes with minimal oversight.

Collaboration Style:

• Cross-Functional Integration: The role requires seamless collaboration with Sales, Engineering, and Project Management to ensure cohesive client delivery and business development efforts.
• Proactive Communication: A strong preference for clear, concise, and proactive communication, utilizing various digital channels to keep stakeholders informed and aligned.
• Feedback-Driven Improvement: An open culture for providing and receiving constructive feedback to continuously improve processes, design quality, and team performance.
• Asynchronous Workflow Emphasis: While collaboration is key, the remote-first nature suggests a greater reliance on asynchronous communication and documentation to maintain productivity and accommodate different time zones.

📝 Enhancement Note: The company's values and collaboration style are deeply intertwined with operational effectiveness, emphasizing efficiency, data-driven decision-making, and cross-functional teamwork in a remote setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling a Distributed Team: Effectively managing and scaling a remote design team across different geographies and time zones, ensuring consistent quality and culture.
• Balancing Client Demands with Team Well-being: Meeting client deadlines and project requirements while preventing designer burnout and maintaining healthy utilization rates.
• Driving Design Revenue and Sales Integration: Bridging the gap between design expertise and sales effectiveness, ensuring the design function is a key driver of business growth.
• Maintaining Operational Rigor in a Fast-Paced Environment: Establishing and adhering to robust processes while remaining agile and responsive to new client opportunities and evolving market trends.
• Demonstrating ROI for Design Services: Clearly articulating and quantifying the business value and impact of design work to clients and internal stakeholders.

Learning & Development Opportunities:

• Strategic Operations Leadership: Gaining hands-on experience in building and managing operational functions within a growing service-based business.
• Business Development & Sales Acumen: Developing expertise in agency sales, client acquisition, and revenue generation strategies.
• Advanced Project & Resource Management: Enhancing skills in resource allocation, utilization optimization, and project lifecycle management.
• Industry Trend Integration: Staying abreast of and integrating emerging technologies and design methodologies, such as AI in design, to enhance service offerings.
• Thought Leadership: Opportunities to build personal brand and company reputation through content creation, public speaking, and community engagement.

📝 Enhancement Note: The challenges and growth opportunities highlight the strategic and operational scope of the role, offering significant development in leadership, business acumen, and process management within a dynamic digital product studio environment.

💡 Interview Preparation

Strategy Questions:

• "How would you approach scaling Lazer's design team and operations to support 3x revenue growth over the next two years?" (Focus on process, hiring, and operational infrastructure).
• "Describe your experience in client discovery calls. Walk us through how you identify client needs, shape solutions, and contribute to scoping and pricing design engagements." (Demonstrate sales enablement and business development skills).
• "What key metrics would you establish for the design function, and how would you track and report on them to demonstrate operational efficiency and business impact?" (Highlight understanding of KPIs and data-driven operations).
• "How do you foster a culture of continuous learning and development within a remote design team, and how do you manage performance feedback cycles?" (Showcase people management and operational leadership).
• "Describe a time you successfully bridged the gap between product design and Conversion Rate Optimization (CRO) for a client. What was your approach, and what were the results?" (Assess specific industry expertise and impact).

Company & Culture Questions:

• "What excites you about Lazer's mission and approach to digital product development?" (Research company values and client portfolio).
• "How do you see your leadership style aligning with Lazer's remote-first, fast-paced culture that values autonomy and ownership?" (Reflect on your adaptability and management philosophy).
• "How would you contribute to building Lazer's presence in the design community and market through case studies and thought leadership?" (Showcase your understanding of brand building and external engagement).

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your leadership philosophy and operational approach. Then, dive into 2-3 key case studies. For each case study, clearly outline:
  • Client Challenge: The business problem and design opportunity.
  • Your Role & Strategy: How you led the team and defined the design approach.
  • Operational Contributions: Any specific processes you implemented or optimized, resource management strategies, or sales involvement.
  • Quantifiable Results: Revenue impact, conversion improvements, efficiency gains, client satisfaction scores (CSAT/NPS).
• Showcase Sales Impact: If possible, include a project where you were directly involved in sales, explaining your contribution to winning the business.
• Focus on Scalability: Emphasize how your approaches can be scaled and replicated across different projects and clients.
• Be Prepared for Deep Dives: Anticipate questions about your decision-making process, challenges faced, and how you measured success.

Challenge Preparation:

• Practice articulating your strategic vision for a design organization.
• Prepare to discuss specific operational frameworks or processes you would implement to enhance efficiency and quality.
• Be ready to outline how you would collaborate with sales to drive revenue and with delivery teams to ensure client success.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of design leadership, operational management, and business development acumen, with specific examples that highlight your ability to drive revenue and scale a service function.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Ashby.
• Tailor Your Resume: Highlight experiences and achievements that directly align with people management, sales enablement, process optimization, and revenue generation within a design or service context. Use keywords such as "operations," "scalability," "process improvement," "revenue growth," "client management," and "team leadership."
• Curate Your Portfolio: Select 3-5 of your most impactful projects that showcase your leadership, operational contributions, and business impact. Focus on case studies that demonstrate your ability to drive revenue and scale processes, as detailed in the "Portfolio Essentials" section.
• Prepare Your Presentation: Practice presenting your portfolio, focusing on clear, concise storytelling that emphasizes the business outcomes of your work and your operational leadership. Be ready to discuss your approach to sales and client engagement.
• Research Lazer: Understand their client roster, service offerings, and company culture. Prepare to articulate how your skills and experience align with their strategic goals and operational needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.