Retail Interior Design Consultant

📍 Job Overview

Job Title: Retail Interior Design Consultant Company: Ethan Allen Global Inc Location: Lexington, Kentucky, United States Job Type: Full-Time Category: Sales / Art & Design / Retail Operations Date Posted: September 28, 2025 Experience Level: 2-5 Years (Mid-Level) Remote Status: On-site

🚀 Role Summary

• Drive sales and cultivate client relationships by providing expert interior design solutions within a retail environment.
• Leverage a combination of in-center consultations, in-home visits, and digital tools to create customized design proposals and close sales.
• Utilize social media and grassroots marketing strategies to expand client base and enhance brand presence within the local market.
• Collaborate with design center teams to ensure seamless customer experiences from initial consultation through post-sale follow-up.
• Maintain a high level of product knowledge and stay abreast of current design trends to offer fashionable and functional design solutions.

📝 Enhancement Note: This role is primarily sales-driven with a strong emphasis on interior design expertise. While the title is "Retail Interior Design Consultant," the responsibilities and compensation structure indicate a significant focus on sales performance and business development, aligning with a Sales Operations and GTM strategy where client acquisition and revenue generation are paramount.

📈 Primary Responsibilities

• Develop and present individualized interior design proposals, including space planning, fabric coordination, and product selection, tailored to customer preferences, budgets, and lifestyle needs.
• Actively engage with potential clients in the design center, establishing rapport to schedule appointments and in-home consultations for comprehensive design assessments.
• Conduct in-home consultations to meticulously evaluate client requirements, measure spaces, and propose complete design solutions that align with Ethan Allen's product offerings and brand aesthetic.
• Implement and manage grassroots marketing initiatives and leverage various social media platforms (e.g., Facebook, Instagram, LinkedIn) to build a personal brand, attract new clients, and promote the Ethan Allen brand.
• Educate clients on Ethan Allen's complimentary interior design services, adapting the level of service to meet individual client needs and project scopes.
• Stay informed on current interior design trends, color palettes, and furniture styles to ensure design recommendations are fashionable, functional, and appealing to a diverse clientele.
• Proactively communicate with clients regarding order status, potential delays, and delivery timelines, ensuring a transparent and positive customer experience throughout the sales and fulfillment process.
• Actively participate in all corporate-sponsored marketing campaigns, training programs, and professional development initiatives to enhance design and sales expertise.
• Inform clients about available Ethan Allen-sponsored financing options to facilitate purchasing decisions and enhance affordability.
• Contribute to the development and ongoing maintenance of the design center's visual portfolio, showcasing successful client projects and design capabilities.
• Utilize corporate systems and technology, including 3D Room Planner, CRM, and Live Chat, to efficiently manage projects, create compelling presentations, and deliver professional service.
• Accurately enter customer orders and process transactions using the retail point-of-sale (POS) system.
• Maintain a neat, organized, and visually appealing design center environment that reflects the Ethan Allen brand standard.
• Collaborate with the Design Center Leader and fellow Design Consultants to develop and execute business and grassroots marketing plans aimed at increasing market reach and exceeding sales targets.
• Monitor the effectiveness of marketing plans and provide data-driven suggestions for modifications to achieve specific goals and objectives.

📝 Enhancement Note: The responsibilities highlight a blend of direct sales, client relationship management, and creative design. The emphasis on "grassroots marketing," "social media," and "business development" suggests this role requires proactive lead generation and continuous client engagement, aligning with a proactive sales operations approach.

🎓 Skills & Qualifications

Education:

• Minimum High School Diploma or equivalent.
• Bachelor’s degree or equivalent in a design-related field from an accredited institution is desirable.

Experience:

• Minimum of one (1) year of practical interior design experience is required.
• Proven experience in utilizing social media and grassroots marketing to develop a book of business is preferred.

Required Skills:

• Broad knowledge of interior design principles, styles, and applications.
• Proficiency in effective sales techniques and consultative selling.
• Excellent customer service skills with a client-centric approach.
• Strong oral and written communication skills, with the ability to articulate design concepts clearly.
• Exceptional listening skills to understand and interpret client needs and preferences.
• Demonstrated ability to work cooperatively and collaboratively within a team environment.
• Aptitude for project development and management from concept to completion.
• Solid understanding of technical skills related to design presentation and client interaction.
• Ability to maintain a neat and orderly design center environment.

Preferred Skills:

• Intermediate skill competency using digital floor planning technology (e.g., 3D Room Planner).
• Experience with 3D design applications is a plus.
• Familiarity with interactive visualization tools such as augmented reality (AR) and virtual reality (VR).
• Working knowledge of online sales and design tools.
• Ability to learn and adapt to new technologies quickly.
• Experience with Customer Relationship Management (CRM) systems and Live Chat functionalities.
• Valid driver’s license and reliable transportation for in-home consultations.

📝 Enhancement Note: The requirement for a "book of business" and the emphasis on sales targets suggest that candidates with a proven track record in sales, particularly in a commission-based environment, will be highly competitive. The "technical skills" mentioned in performance categories likely encompass proficiency with design software and sales enablement tools.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse interior design projects, demonstrating a range of styles, room types, and client needs.
• For each project, clearly outline the client's initial brief, the design challenges, proposed solutions, and the final outcome.
• Include high-quality visuals (renderings, mood boards, actual photos if available) that effectively communicate the design concept and execution.
• Quantify achievements where possible, such as increased client satisfaction, successful project completion within budget, or sales generated from specific design proposals.
• Highlight your role in the design process, from initial client consultation and space planning to product selection and final presentation.

Process Documentation:

• Be prepared to discuss your personal design process, from client intake and needs assessment to concept development, presentation, and order finalization.
• Demonstrate an understanding of how to translate client requirements into actionable design plans and product selections.
• Explain how you manage project timelines, client communication, and follow-up to ensure successful project delivery and client satisfaction.
• Articulate your approach to utilizing design software and technology to enhance the design process and client presentation.

📝 Enhancement Note: While not explicitly stated as a "portfolio requirement," the emphasis on "project development," "technical skills," and the need to "contribute towards the development and on-going upkeep of the design center’s portfolio" implies that a strong visual portfolio and a well-defined design process are critical for success in this role and for demonstrating competence during the interview process.

💵 Compensation & Benefits

Salary Range:

• Base Compensation (Recoverable Draw): Typically $30,000 - $70,000 annually, based on written sales.
• Potential Earning Potential: Experienced Design Consultants average $70,000 - $115,000 annually. Top performers can earn $200,000+ per year.

Benefits:

• 401(k) plan with employer contributions.
• Multiple Medical Plans with Prescription Drug Coverage.
• Health Savings Account (HSA) with employer contributions.
• Dental Plan.
• Vision Plan.
• Basic Group Term Life & Accidental Death & Dismemberment (AD&D) Insurance.
• Supplemental Group Term Life & AD&D Insurance.
• Dependent Group Term Life Insurance.
• Short-Term Disability (STD).
• Long-Term Disability (LTD).
• Business Travel Accident Life Insurance.
• Flexible Spending Accounts (FSAs) for Health Care and Dependent Care.
• Commuter Saving Plans for Public Transit and Parking.
• Voluntary Whole Life Insurance.
• Voluntary Critical Care Insurance.
• Voluntary Accident Insurance.
• Employee Assistance Program (EAP).

Working Hours:

• This is a Full-Time position. Standard working hours are expected to align with design center operating hours, which may include weekends and evenings to accommodate client availability and sales targets. A typical full-time schedule is approximately 40 hours per week.

📝 Enhancement Note: The compensation structure is commission-based, with a recoverable draw. This means candidates must be comfortable with performance-driven pay and possess strong sales acumen. The average and top-end earning potential highlights the significant upside for high-achieving consultants. The benefits package is comprehensive, typical for a full-time role in the retail sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Furniture Retail & Interior Design Services. Ethan Allen is recognized as a leading premium furniture retailer, blending technology with personalized service. Company Size: Ethan Allen Global Inc. is a large, established company with a significant presence in the furniture and home furnishings market. Founded: Founded over 90 years ago, demonstrating a long-standing history of profitability and market presence.

Team Structure:

• Design Consultants work within a Design Center environment, likely reporting to a Design Center Leader or Design Sales Leader.
• Collaboration is expected with fellow Design Consultants, potentially support staff, and corporate teams for marketing and training.
• The role emphasizes individual performance but also requires teamwork to maintain the design center's overall success and customer experience.

Methodology:

• Sales are driven by consultative selling, focusing on understanding client needs and providing tailored design solutions.
• Technology is integrated into the design process, utilizing tools like 3D Room Planners and CRM systems for efficiency and client engagement.
• A blend of in-store and in-home client interactions is standard practice.
• Marketing efforts include a mix of traditional (e.g., corporate programs) and digital (social media, online tools) approaches.

Company Website: https://www.ethanallen.com/

📝 Enhancement Note: Ethan Allen's culture appears to value craftsmanship, quality, personalized service, and entrepreneurial drive. The emphasis on "profitable years in business" and making a significant portion of products in North American workshops suggests a commitment to quality and sustainability. The "personal service" aspect is central to the Design Consultant role.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level sales and design professional. It requires a foundational understanding of interior design principles and established sales techniques, with opportunities to develop advanced skills in client management and business development.

Reporting Structure: Design Consultants typically report to a Design Center Leader or Design Sales Leader. This leader provides guidance, performance management, and support for achieving sales targets and professional development.

Operations Impact: As a Design Consultant, the primary impact is on direct revenue generation through product sales. By creating appealing design solutions and fostering strong client relationships, consultants contribute significantly to the design center's overall sales performance and profitability. Their ability to leverage technology and marketing also impacts lead generation and customer acquisition efficiency.

Growth Opportunities:

• Sales Specialization: Progress to senior design consultant roles, focusing on high-value clients or specific product lines.
• Leadership Development: Potential to advance into management roles such as Design Center Leader or Design Sales Leader, overseeing a team and driving center performance.
• Skill Enhancement: Continuous learning through corporate training programs, industry workshops, and new technology adoption, leading to increased earning potential and expertise.
• Business Development: Develop a strong personal client base and reputation, leading to consistent high earnings and potential for entrepreneurial ventures within or outside the company.

📝 Enhancement Note: The growth path within this role is clearly defined by sales performance and potential progression into leadership. The "operations" aspect here relates to the operational efficiency of the sales process, client management, and the utilization of sales enablement tools.

🌐 Work Environment

Office Type: This is a retail design center environment. It's a customer-facing role within a showroom setting that showcases Ethan Allen furniture and decor. Office Location(s): The specific role is located in Lexington, Kentucky. Ethan Allen operates a network of Design Centers across the United States.

Workspace Context:

• The workspace is a dynamic retail showroom where consultants interact with clients, present design concepts, and manage sales activities.
• It involves a mix of time spent on the showroom floor, in consultation areas, potentially in clients' homes (requiring travel), and at a workstation for design tasks and administrative duties.
• Access to design tools, product samples, technology (computers, 3D planners), and potentially collaborative spaces with other consultants.

Work Schedule: This is a full-time position. The schedule will be demanding and will likely require flexibility to work evenings, weekends, and holidays to meet client needs and sales objectives, consistent with retail operations.

📝 Enhancement Note: The work environment is customer-centric and sales-oriented. Success hinges on being present and available to clients, which dictates the work schedule and the need for on-site presence.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess qualifications, experience, and alignment with the role's requirements.
• First Interview (Phone/Video): Typically with an HR representative or hiring manager to discuss your background, sales experience, design philosophy, and motivation for applying. This stage often includes behavioral questions. Be prepared to discuss your understanding of sales cycles and client engagement.
• In-Person Interview/Presentation: This is a crucial stage. You may be asked to:
  • Present a portfolio of your previous design work, highlighting 2-3 key projects.
  • Discuss your design process, from client consultation to final execution.
  • Demonstrate your sales approach and how you handle objections.
  • Potentially complete a design exercise or scenario-based assessment.
  • Discuss your understanding of the Ethan Allen brand and how you would represent it.
• Final Interview: May involve meeting with higher-level management or the full design center team.

Portfolio Review Tips:

• Curate Selectively: Choose projects that best showcase your versatility, design skills, and ability to meet client objectives. Include a mix of styles and room types.
• Tell a Story: For each project, clearly articulate the client's problem or goal, your proposed solution, the challenges you overcame, and the successful outcome. Use metrics where possible (e.g., project budget, client satisfaction).
• Visual Impact: Ensure high-quality images, clear renderings, mood boards, and professional presentation.
• Process Explanation: Be ready to walk through your design process step-by-step, emphasizing client collaboration and the use of tools.
• Tailor to Ethan Allen: Understand Ethan Allen's brand aesthetic and product lines; highlight projects that align with their style and quality standards.

Challenge Preparation:

• Design Scenario: Be prepared for a hypothetical design challenge. This might involve selecting furniture for a specific room type, coordinating fabrics, or addressing a client's budget constraints. Practice creating a cohesive design concept quickly.
• Sales Pitch: Practice presenting a design solution as a sales pitch, focusing on benefits and value to the client.
• Objection Handling: Anticipate common sales objections (e.g., price, style, timeline) and prepare thoughtful, client-focused responses.
• Technology Demonstration: If possible, be ready to briefly demonstrate your proficiency with design software or discuss your experience with relevant tools.

📝 Enhancement Note: The interview process emphasizes both design expertise and sales acumen. A strong portfolio and the ability to articulate a clear, customer-centric design and sales process are paramount. The "operations" aspect is demonstrated through your ability to manage projects efficiently and utilize sales enablement tools.

🛠 Tools & Technology Stack

Primary Tools:

• 3D Room Planner Software: Essential for creating visual representations of design concepts and space planning. Proficiency in tools like SketchUp, Chief Architect, or similar industry-standard software is expected.
• Customer Relationship Management (CRM) System: Used for managing client information, tracking leads, sales activities, and customer interactions. Ethan Allen likely uses an internal CRM, but experience with Salesforce, HubSpot, or similar platforms is beneficial.
• Retail Point of Sale (POS) System: Required for processing orders, payments, and managing sales transactions.
• Live Chat Software: Utilized for real-time customer engagement online and potentially for lead qualification.

Analytics & Reporting:

• While not directly managed by the consultant, understanding basic sales metrics (e.g., sales volume, conversion rates, average transaction value) is critical for performance tracking.
• Familiarity with how sales data is reported and utilized to drive business decisions.

CRM & Automation:

• Experience with CRM systems for client management and sales pipeline tracking is key.
• Understanding how basic automation within CRM or sales enablement tools can streamline follow-ups and client communication.
• Familiarity with integration concepts if different systems are used for design, sales, and customer service.

📝 Enhancement Note: Proficiency with design visualization tools and sales/client management software is non-negotiable. The ability to leverage technology to enhance the client experience and drive sales efficiency is a core requirement.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: Prioritizing client needs, satisfaction, and building long-term relationships is fundamental.
• Quality & Craftsmanship: Upholding Ethan Allen's reputation for high-quality products and skilled execution in design.
• Professionalism & Integrity: Representing the brand with integrity, honesty, and a high degree of professionalism in all interactions.
• Collaboration & Teamwork: Working effectively with colleagues to support the overall success of the design center and provide exceptional customer service.
• Entrepreneurial Spirit: Proactively seeking new business opportunities, driving sales, and contributing to the growth of their client base and the business.
• Continuous Improvement: A willingness to learn new design trends, technologies, and sales techniques to enhance performance.

Collaboration Style:

• Cross-functional Integration: Working closely with other Design Consultants, Design Center Leaders, and potentially support staff to share insights, assist with client needs, and maintain showroom standards.
• Process Review & Feedback: Openness to receiving and providing constructive feedback on design approaches, sales tactics, and customer service strategies.
• Knowledge Sharing: Contributing to the collective knowledge base of the design center through sharing successful strategies, design inspirations, and product knowledge.

📝 Enhancement Note: The culture emphasizes a blend of individual drive (sales, client building) and team support. Success is measured on both personal sales performance and contributions to the overall design center environment and customer experience.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income: The inherent challenge of fluctuating income based on sales performance requires financial discipline and a resilient sales mindset.
• Client Acquisition: Continuously attracting new clients and building a robust book of business in a competitive market.
• Managing Diverse Client Needs: Adeptly handling a wide range of client tastes, budgets, and expectations.
• Staying Ahead of Trends: Keeping pace with evolving interior design trends, product lines, and technological advancements.
• Balancing Sales & Design: Effectively managing time between creative design work and proactive sales activities.

Learning & Development Opportunities:

• Advanced Design Training: Access to Ethan Allen's proprietary design training, workshops on new collections, and trend forecasting.
• Sales Methodologies: Training on consultative selling, negotiation, and closing techniques to enhance sales performance.
• Technology Adoption: Opportunities to master new design visualization tools, CRM features, and digital client engagement platforms.
• Mentorship: Learning from experienced Design Consultants and Leaders to gain insights into best practices for client management and business development.
• Career Progression: Clear pathways to senior consultant roles or management positions within the Ethan Allen network.

📝 Enhancement Note: The challenges are typical for a commission-based sales role in a creative industry. The growth opportunities are substantial for individuals who are driven, adaptable, and committed to continuous learning and development within the Ethan Allen framework.

💡 Interview Preparation

Strategy Questions:

• Design Philosophy: "Describe your personal interior design philosophy and how it aligns with the Ethan Allen brand." Prepare to discuss your approach to creating functional, aesthetically pleasing spaces that meet client needs.
• Sales Process: "Walk me through your typical sales process from initial client contact to closing a sale." Be ready to detail your steps, including needs assessment, proposal creation, presentation, objection handling, and follow-up.
• Client Management: "How do you manage client relationships to foster loyalty and repeat business?" Discuss your strategies for communication, service, and after-sales support.
• Challenge Scenario: "Imagine a client wants a high-end look but has a limited budget. How would you approach this situation?" Focus on creative problem-solving, value engineering, and offering alternatives.

Company & Culture Questions:

• Brand Understanding: "What do you know about Ethan Allen, and why are you interested in representing our brand?" Research their history, product lines, target market, and recent news.
• Teamwork: "Describe a time you worked effectively as part of a team to achieve a common goal." Highlight your collaborative skills and contributions.
• Motivation: "What motivates you in a sales and design role, especially in a commission-based environment?" Discuss your drive for success, client satisfaction, and creative expression.

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project type or style. For each project:
  1. Client Brief/Problem: What did the client need?
  2. Your Solution: Design concept, space plan, product selections.
  3. Process: How did you get there? (Tools, collaboration, research)
  4. Outcome: Results, client satisfaction, sales achieved.
• Visuals: Use high-quality images. If using digital tools, be prepared to share screen or present renderings clearly.
• Conciseness: Be mindful of time; focus on the most impactful aspects of each project. Aim for 3-5 minutes per project.
• Engagement: Make it interactive; ask the interviewer if they have specific questions as you go.

📝 Enhancement Note: The interview will assess your ability to blend creative design skills with strong sales execution. Demonstrating a clear understanding of the Ethan Allen brand and a structured approach to both design and sales is crucial.

📌 Application Steps

To apply for this Retail Interior Design Consultant position:

• Submit your application through the provided link on jobs.dayforcehcm.com.
• Resume Optimization: Tailor your resume to highlight interior design experience, sales achievements (quantify whenever possible), customer service successes, and proficiency with relevant design and sales technology. Use keywords from the job description such as "interior design," "sales," "client consultations," "space planning," and "social media marketing."
• Portfolio Preparation: Compile a professional digital portfolio showcasing your best design projects. Ensure it includes a variety of work, detailed project descriptions, and high-quality visuals. Be ready to present this portfolio during the interview process.
• Company Research: Thoroughly research Ethan Allen's brand, current collections, target market, and company values. Understand their approach to interior design and customer service.
• Interview Practice: Prepare for behavioral and situational interview questions. Practice articulating your design process, sales approach, and how you handle client objections. Rehearse your portfolio presentation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.