Graphic Designer and Content Creator (AU Digital Marketing Agency) - 190

📍 Job Overview

Job Title: Agency Operations Lead

Company: D2B

Location: Manila, Metro Manila, Philippines

Job Type: FULL_TIME

Category: Revenue Operations / GTM Operations (Strategic Support)

Date Posted: 2026-04-22

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• This is a critical, sole creative execution role responsible for all visual content output for a digital marketing agency.

• The primary focus is on designing and producing social media content for multiple clients, ensuring timely delivery and adherence to brand guidelines.

• The role also encompasses branding and packaging design for a growing alcohol and beverage portfolio, requiring strong vector design skills.

• Support for Meta ads specialist with campaign creative, including static and carousel ad assets for A/B testing, is a key component.

• Emphasis on maintaining highly organized file management systems within Google Drive and efficient task management via ClickUp and Slack.

📝 Enhancement Note: While the job title is "Agency Operations Lead," the core responsibilities and required skills clearly indicate a specialized role within creative operations or marketing operations, focusing on content execution rather than broader operational strategy or management. This role is the primary creative executor within the agency.

📈 Primary Responsibilities

• Social Media Content Design:

  • Design a minimum of five posts per client per week, plus stories, across Instagram and Facebook for five distinct clients.
  • Maintain a two-week ahead schedule for all planned, designed, and queued social media content.
  • Produce a diverse range of content formats including static posts, carousels, short-form reels, stories, and ad creatives, strictly adhering to each client's established brand guidelines.
  • Execute a structured approval workflow: Designer -> Operations Lead Review -> Client Approval.

• Short-Form Video & Reels Production:

  • Create vertical short-form reels (7-15 seconds) for Instagram Reels and Facebook, integrating text, graphic elements, and motion onto supplied video clips.
  • Synchronize on-screen text and graphics with trending audio tracks, without requiring advanced motion graphics or After Effects expertise.

• Branding & Packaging Design:

  • Produce vector design work, including SVG files, can and bottle labels, packaging mockups, and brand identity assets for the agency's alcohol and beverage portfolio.
  • Utilize reference imagery, brand guidelines, AI-generated concept boards, and direct founder briefings to develop premium, shelf-ready packaging and collateral for energy drink, gin, and RTD product lines.

• Meta Ad Creative Support:

  • Generate static and carousel ad creatives for Meta campaigns upon request from the ads specialist.
  • Deliver multiple creative versions and iterations to facilitate A/B testing initiatives.
  • Ensure all creative assets are organized in well-structured, clearly labeled folders within Google Drive for accessible retrieval by the wider team.

• Workflow & File Management:

  • Maintain consistently structured and searchable Google Drive asset folders for every client.

  • Manage tasks, briefs, and approvals efficiently using ClickUp and Slack.

  • Collaborate with the in-house AI specialist to continuously streamline design workflows and reduce manual effort.

📝 Enhancement Note: The responsibilities are heavily focused on execution within a defined creative system. The emphasis on "structured, ready-to-execute briefs" and "working within a well-built creative system" implies that the strategic ideation and high-level campaign planning are handled by other team members, positioning this role as a crucial execution engine within the agency's GTM efforts.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical knowledge and skill in graphic design and content creation is essential.

Experience: Minimum 3 years of experience as a Graphic Designer, Social Media Designer, or Content Creator, preferably within a digital marketing agency or a high-volume, fast-paced in-house marketing department.

Required Skills:

• Canva Pro Proficiency: Non-negotiable; must be fast, confident, and fluent in using Canva Pro as the primary daily design environment.

• Adobe Illustrator & Photoshop: Strong practical skills, particularly for vector artwork, SVG files, and packaging design.

• Social Media Content Expertise: Solid understanding of content formats, optimal sizing, and best practices across Instagram, Facebook, and TikTok.

• Written English Fluency: Excellent written communication skills are critical for all briefs, approvals, and internal communications, which are conducted in writing.

• File Management Discipline: Proven ability to maintain structured, searchable Google Drive folders consistently across multiple clients.

• Deadline Adherence: Demonstrated track record of hitting deadlines for multiple concurrent clients without requiring constant follow-up.

• Proactive Communication: Ability to flag issues early, ask clarifying questions, and respond promptly in ClickUp and Slack.

• AI Creative Tool Integration: Comfort and experience integrating AI creative tools (e.g., Claude, ChatGPT, Higgsfield, or similar) into daily design workflows.

Preferred Skills:

• Beverage/Alcohol Brand Design: Experience designing for premium lifestyle, alcohol, or beverage brands, specifically with packaging, label artwork, or brand identity projects.

• Meta Advertising Creative: Familiarity with Meta advertising creative formats and experience delivering assets optimized for A/B testing.

• High-Volume Content Calendar Management: Experience managing a high-volume content calendar across five or more concurrent brand accounts.

• Remote Agency Support: Prior experience in a remote role supporting an Australian digital marketing agency.

• Short-Form Video Creation: Exposure to short-form video content creation for platforms like Instagram Reels, TikTok, or Facebook Reels.

• Project Management Tool Proficiency: Experience working within a structured, brief-driven agency workflow using ClickUp or a comparable project management tool.

📝 Enhancement Note: The "Must Haves" list strongly emphasizes practical tool proficiency and workflow adherence, particularly Canva Pro. This suggests the agency operates with a highly efficient, template-driven creative process rather than extensive bespoke illustration or motion graphics. The emphasis on written communication is also a key indicator of the remote, asynchronous collaboration style.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Canva Pro Mastery Showcase: Include examples demonstrating advanced techniques and efficient workflows within Canva Pro, such as template creation, dynamic content adaptation, and high-volume output.

• Vector Artwork & Packaging Examples: Present a strong collection of vector design work, including SVG files, detailed can/bottle labels, and packaging mockups that highlight shelf appeal and brand consistency.

• Social Media Content Diversity: Showcase a range of social media post types (static, carousel, stories, reels) for multiple clients, demonstrating an ability to adapt to different brand styles and platform requirements.

• Workflow Efficiency Examples: If possible, include brief case studies or descriptions of how you managed complex projects with tight deadlines, highlighting your file management and communication strategies.

Process Documentation:

• Workflow Design & Optimization: Be prepared to discuss how you approach receiving briefs, managing feedback loops, and ensuring brand consistency across diverse assets.

• Implementation & Automation: Highlight any experience or ideas for integrating AI tools or optimizing repetitive design tasks to improve efficiency and speed.

• Measurement & Performance Analysis: While not directly responsible for campaign performance, be ready to discuss how design choices contribute to engagement metrics and how you'd interpret feedback related to creative effectiveness.

📝 Enhancement Note: Given the role's emphasis on execution within a defined system, a portfolio should not only display creative output but also demonstrate the candidate's ability to work efficiently and systematically. The agency values speed, organization, and adherence to established processes.

💵 Compensation & Benefits

Salary Range: Up to PHP 85,000 per month. This is an estimated gross monthly salary. Actual compensation may vary based on experience, skill set, and performance during the hiring process.

Benefits:

• Remote Work Flexibility: Opportunity to work from home, eliminating commute time and costs.

• Access to Premium Tools: Full access to Canva Pro, Claude Pro, and Higgsfield Pro, enabling efficient and high-quality creative output.

• Professional Development: Exposure to a variety of clients and design challenges within a digital marketing agency environment, fostering skill growth.

• Australian Market Exposure: Experience working with an Australian digital marketing agency provides insight into international market practices.

• Structured Workflow: A defined process and clear briefs reduce ambiguity and allow for focused creative execution.

Working Hours:

• Monday to Friday, 40 hours per week.

• A minimum of 4-6 hours of overlap with Australian Eastern Standard Time (AEST) is required. This means the workday will be structured to accommodate communication and collaboration with the Australian team.

📝 Enhancement Note: The salary is competitive for a mid-level creative role in the Philippines, especially for a remote position that requires specific tool proficiency and adherence to global market standards. The required overlap with AEST indicates a need for flexibility in the candidate's daily schedule to align with the agency's primary operational hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Marketing Agency, with a specific focus and growing portfolio in the Alcohol and Beverage sector.

Company Size: D2B is likely a growing agency, indicated by the need for a dedicated creative execution role. As a digital marketing agency, it thrives on agility and client-focused service delivery.

Founded: Information not explicitly provided, but the mention of a "growing alcohol and beverage portfolio" suggests a company that has established itself and is now scaling its operations and client base.

Team Structure:

• Sole Creative Seat: This role is currently the only dedicated creative execution resource within the agency.

• Cross-Functional Collaboration: Will work closely with the Meta ads specialist, an in-house AI specialist, and the agency founder/operations lead for briefs and approvals.

• Client-Facing Execution: Operates as the visual engine behind multiple client social media presences and branding initiatives.

Methodology:

• Brief-Driven Execution: The agency operates on structured briefs, meaning the creative's primary function is to execute high-quality visual output based on clear instructions.

• Systematic Workflow: Utilizes tools like Canva Pro, Adobe Suite, ClickUp, Slack, and Google Drive to manage tasks, assets, and communication efficiently.

• AI Integration: Actively incorporates AI creative tools to streamline workflows and enhance output.

Company Website: https://jobs.workable.com/company/dcaVtKQqXr9FwBNppNCBH9/jobs-at-d2b (Company career page, not primary website)

📝 Enhancement Note: The "sole creative execution seat" implies a high degree of autonomy within defined parameters but also a significant responsibility for the agency's visual output. The collaboration with an AI specialist points to a forward-thinking agency that embraces technology to enhance operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: This role sits at a Mid-Level as a specialist in creative execution. It is the primary point of contact for visual content creation and delivery within the agency's operational framework.

Reporting Structure: The role reports directly to the agency's Operations Lead (or potentially the founder, depending on the agency's structure), who handles approvals and client liaison. Collaboration will also be frequent with the Meta ads specialist and the AI specialist.

Operations Impact: The visual content created directly impacts client brand perception, social media engagement, and potentially Meta ad campaign performance. High-quality, on-brand creative is crucial for client retention and acquisition, directly supporting the agency's revenue generation and growth objectives.

Growth Opportunities:

• Specialization Expansion: Deepen expertise in specific areas like packaging design for the alcohol/beverage sector or advanced social media content strategy.

• Process Improvement Leadership: As the sole creative, there's an opportunity to influence and refine design workflows and asset management practices.

• Cross-Functional Skill Development: Gain exposure to ad campaign strategy and AI-driven creative workflows, potentially leading to broader GTM operations involvement.

• Client Brand Development: Contribute to the visual identity and ongoing brand presence of a diverse portfolio of clients, offering tangible portfolio growth.

📝 Enhancement Note: While not a traditional "operations" role with P&L responsibility, this position is integral to the agency's operational success by ensuring client deliverables meet high visual standards. Growth potential lies in deepening creative specialization and potentially influencing operational processes related to content production.

🌐 Work Environment

Office Type: Fully Remote. This role is designed for a candidate based in the Philippines who can work from their own location.

Office Location(s): Manila, Metro Manila, Philippines. While the company is an Australian agency, this specific role is targeted at talent within the Philippines.

Workspace Context:

• Independent Work: Requires self-discipline and a dedicated workspace conducive to focused creative tasks and remote collaboration.

• Digital Collaboration Tools: Heavily reliant on digital platforms like ClickUp, Slack, and Google Drive for task management, communication, and file sharing.

• Technology Access: Access to premium design software (Canva Pro, Adobe Suite) is provided, ensuring the necessary tools are available for high-quality output.

Work Schedule:

• Standard 40-hour work week, Monday to Friday.

• Must accommodate a minimum 4-6 hour overlap with Australian Eastern Standard Time (AEST). This typically means adjusting start or end times to align with Australian business hours, facilitating real-time communication and meetings.

📝 Enhancement Note: The remote nature combined with the AEST overlap requires excellent time management and the ability to work asynchronously while also being available for synchronous communication during specific hours. This is common in global remote teams supporting clients in different time zones.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application Review: Focus on resume and portfolio alignment with required skills, particularly Canva Pro proficiency and relevant design experience.

• Skills Assessment/Test: Expect a practical design test focusing on creating social media content or a packaging design element within a set timeframe, likely using Canva Pro and/or Adobe Illustrator. This will assess speed, adherence to brief, and quality.

• Interview with Hiring Manager/Operations Lead: Discussion around experience, workflow management, problem-solving (e.g., handling tight deadlines, feedback), and cultural fit. Be prepared to walk through your portfolio and specific projects.

• Technical/Tool Proficiency Check: Deeper dive into your comfort and advanced usage of Canva Pro, Adobe Suite, ClickUp, and Google Drive.

• Final Interview (Potentially with Founder): May involve discussing broader agency operations and how this role fits into the growth strategy.

Portfolio Review Tips:

• Highlight Canva Pro Mastery: Dedicate a section or clearly label projects that showcase your advanced skills and efficiency in Canva Pro.

• Showcase Volume & Consistency: Include examples of work for multiple clients to demonstrate your ability to manage diverse brand guidelines and a high volume of content.

• Packaging Design Excellence: Ensure your best packaging and branding work is prominently featured, detailing the process from brief to final asset.

• Organized Presentation: Structure your portfolio logically. If digital, ensure it's easy to navigate. For each project, briefly describe the brief, your role, the tools used, and the outcome.

• Demonstrate Workflow Adherence: Be ready to explain how you managed projects, met deadlines, and communicated within a team structure.

Challenge Preparation:

• Design Task Simulation: Practice creating social media posts and simple branding elements under timed conditions, focusing on speed and accuracy with Canva Pro.

• File Management Practice: Organize a mock set of client assets (even just file names in a list) to demonstrate your approach to structured Google Drive folders.

• Communication Scenarios: Prepare responses for common remote work challenges, such as clarifying a brief, flagging a delay, or requesting feedback.

📝 Enhancement Note: The interview process will heavily weigh practical design skills and workflow efficiency. A portfolio that clearly demonstrates proficiency in Canva Pro and the ability to produce high-quality work quickly and systematically will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Canva Pro: The primary daily design environment; essential for efficient content creation.

• Adobe Illustrator: Critical for vector artwork, SVG files, and detailed packaging design.

• Adobe Photoshop: Used for image manipulation and asset preparation.

• ClickUp: Project management tool for tasks, briefs, and approvals.

• Slack: Communication platform for real-time team interaction.

• Google Drive: For structured file management, asset storage, and sharing.

Analytics & Reporting:

• Meta Ads Platform (for creative delivery): Understanding of creative requirements for ad campaigns.

• Social Media Platforms (Instagram, Facebook, TikTok): Familiarity with content formats and best practices.

CRM & Automation:

• AI Creative Tools (Claude Pro, Higgsfield Pro, ChatGPT, or similar): Integrated into the design workflow for streamlining processes and generating concepts.

📝 Enhancement Note: Proficiency in Canva Pro is paramount and non-negotiable. Familiarity with the entire suite of tools, especially ClickUp and Google Drive for workflow management, is expected for seamless integration into the agency's operations.

👥 Team Culture & Values

Operations Values:

• Execution Excellence: A strong emphasis on delivering high-quality visual output consistently and on time, as per structured briefs.

• Efficiency & Speed: The agency values individuals who can produce work quickly and effectively, leveraging tools and processes to maximize output.

• Proactiveness & Communication: Open, clear, and timely communication is vital in a remote, cross-functional team environment. Flagging issues early and asking questions is encouraged.

• Brand Adherence: Maintaining strict adherence to client brand guidelines is a core requirement to ensure consistent brand representation.

• Adaptability: Willingness to integrate new tools and technologies, such as AI, to improve workflow and output.

Collaboration Style:

• Asynchronous & Remote: Primarily relies on digital tools for communication and task management, with scheduled overlap for real-time collaboration.

• Brief-Centric: Collaboration revolves around clear briefs and structured feedback loops to ensure alignment.

• Supportive Environment: While execution-focused, the role is supported by specialists (AI, Ads) and a clear reporting structure for guidance and approvals.

📝 Enhancement Note: The culture appears to be results-oriented, efficient, and tech-forward. Candidates who thrive in a structured, remote environment and can proactively manage their workload while communicating effectively will be a good fit.

⚡ Challenges & Growth Opportunities

Challenges:

• High Volume & Pace: Managing social media content for five clients concurrently requires exceptional organizational skills and the ability to switch contexts rapidly.

• Remote Collaboration Nuances: Ensuring clear communication and understanding without in-person interaction, especially with the AEST time overlap.

• Maintaining Brand Consistency: Juggling multiple distinct brand identities and ensuring every piece of content is on-brand.

• Evolving AI Integration: Staying updated with and effectively implementing AI tools into a design workflow to maintain efficiency gains.

Learning & Development Opportunities:

• Advanced Design Techniques: Deepen expertise in vector graphics, packaging design, and social media content optimization.

• Agency Operations Insight: Gain a greater understanding of digital marketing agency operations, client management, and GTM strategies through cross-functional collaboration.

• Technology Adoption: Become proficient in integrating cutting-edge AI tools into a creative workflow, a highly valuable skill in the current market.

• Portfolio Expansion: Build a robust portfolio with diverse client work, including successful branding and social media campaigns.

📝 Enhancement Note: The challenges are primarily related to managing volume and maintaining quality in a remote, fast-paced environment. Growth opportunities are strong for someone looking to specialize in creative execution within a digital marketing context and become adept at leveraging technology.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for managing social media content creation for multiple clients simultaneously, focusing on efficiency and brand consistency." (Focus on your workflow, use of Canva Pro, and file management.)

• "How do you approach a design brief for a new alcohol/beverage product line, from initial concept to final packaging assets?" (Highlight your understanding of branding, vector work, and attention to detail.)

Company & Culture Questions:

• "What interests you about working for an Australian digital marketing agency remotely, and how do you feel your skills align with our focus on efficiency and creative execution?" (Show research into their model and connect your skills to their values.)

• "How do you ensure clear communication and collaboration when working remotely with a team in a different time zone?" (Emphasize proactive communication, tool usage, and time management.)

Portfolio Presentation Strategy:

• Lead with Canva Pro: Start with projects where you've demonstrated exceptional skill and efficiency in Canva Pro.

• Quantify Achievements: Where possible, mention the volume of work produced (e.g., "Designed 10+ posts per week for Client X") or any positive feedback received.

• Showcase Process: For packaging design, briefly explain the steps from brief to final files, highlighting your problem-solving.

• Be Concise and Focused: For each project, highlight your role, the challenge, your solution, and the outcome.

📝 Enhancement Note: Be prepared to demonstrate your practical skills with Canva Pro during the interview process. Your ability to articulate your workflow, manage your time effectively, and communicate clearly in writing will be as important as your design aesthetic.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workable link.

• Portfolio Customization: Ensure your portfolio prominently features your strongest Canva Pro work, diverse social media content examples, and any relevant packaging/branding projects. Tailor your portfolio to highlight the required skills.

• Resume Optimization: Update your resume to clearly state your years of experience and proficiency in Canva Pro, Adobe Illustrator, Photoshop, and project management tools like ClickUp. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, workflow management, and remote collaboration strategies. Be ready for a practical design assessment.

• Company Research: Understand D2B's focus on efficiency, creative execution, and their niche in the alcohol/beverage sector. Align your answers with their operational values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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