Instructional & Content Designer
📍 Job Overview
Job Title: Instructional & Content Designer
Company: Xylem
Location: Morrisville, North Carolina, United States
Job Type: Full time
Category: Learning & Development Operations / Technical Content Operations
Date Posted: 2026-08-05
Experience Level: 5-10 Years
Remote Status: Hybrid
🚀 Role Summary
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Design and develop engaging digital learning experiences for customer implementation, operation, and maintenance of Xylem solutions, focusing on technical proficiency and customer success.
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Create comprehensive learning materials including instructor-led training, eLearning courses, instructional videos, job aids, and performance support resources, translating complex technical information into clear, accessible content.
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Collaborate closely with product management, subject matter experts (SMEs), and stakeholders to ensure learning content is accurate, relevant, and aligned with business goals and brand standards.
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Leverage adult learning principles, instructional design methodologies, and modern multimedia development tools to enhance learning outcomes and drive user adoption of Xylem's advanced
Application Requirements
Candidates must have a bachelor's degree in a relevant field and at least 5 years of experience in instructional design or digital content development. Proficiency in eLearning authoring tools, video editing software, and strong project management skills are required.