Directeur.trice UX/UI

📍 Job Overview

Job Title: Directeur.trice UX/UI

Company: O2 Web Solutions Inc

Location: Montréal, Quebec, Canada

Job Type: Full-Time

Category: UX/UI Design & Leadership

Date Posted: 2026-09-09

Experience Level: 10+ Years

Remote Status: Remote OK

🚀 Role Summary

• Lead a multidisciplinary design team to deliver innovative, high-quality web and e-commerce products, acting as the primary liaison between creative design and technical front-end execution.

• Drive strategic client relationships and business development through compelling presentations of creative concepts, technical feasibility, and the ROI of design.

• Oversee the creation and governance of scalable design systems, component libraries, and design tokens to facilitate efficient deployment across multiple clients.

• Champion a mobile-first approach across responsive websites, mobile applications, and omnichannel experiences, ensuring a seamless customer journey.

• Leverage data analysis to inform design strategy, measure project success, and extract essential insights for the design process.

📝 Enhancement Note: This role is a senior leadership position, requiring a blend of expert design skills, strong front-end development understanding, and robust operational and client-facing capabilities, aligning with executive-level responsibilities in a digital agency environment.

📈 Primary Responsibilities

• Creative Direction & Technical Bridging: Serve as the primary bridge between UI design and front-end development, utilizing front-end expertise to push aesthetic boundaries while adhering to web performance, responsive layouts, and technical constraints.

• Mobile-First & Omnichannel Strategy: Implement and enforce a mobile-first approach across responsive websites, mobile applications, and omnichannel experiences, recognizing that customer experience (CX) spans all touchpoints.

• Data-Driven Design Approach: Utilize data analysis to guide design strategy, assess project success, and extract critical insights for the design process, demonstrating the ability to interpret complex datasets.

• Design Systems Governance: Oversee the creation, maintenance, and evolution of scalable design systems, component libraries, Figma Variables, and design tokens to streamline front-end handoff and enable client-wide system deployment.

• E-commerce & Platform Expertise: Provide strategic direction for complex web projects on platforms like Shopify and Adobe Commerce, and interactive frameworks such as React.js, with a solid understanding of HTML, CSS, and JavaScript implications.

• Quality & Standards Enforcement: Ensure adherence to high standards in visual consistency, micro-interactions, motion design, and universal accessibility (WCAG) across all deliverables.

• AI Integration & Optimization: Continuously monitor AI advancements and emerging tools to optimize design team efficiency, integrating new technologies into daily workflows and creative direction.

• Team Leadership & Mentorship: Lead, mentor, and develop a multidisciplinary team of UX and UI designers, fostering a culture of continuous learning, autonomy, and execution excellence.

• Resource & Capacity Planning: Oversee effort estimation, project allocation, capacity forecasting, and workload balancing to meet deadlines without compromising quality.

• Budget & Process Optimization: Collaborate with project management teams to monitor creative budgets, eliminate delivery bottlenecks, and continuously improve internal design processes.

• Sales & Business Development: Play a key role in proposals and presentations for new business development, showcasing bold creative concepts, technical viability, and the ROI of design to win strategic accounts.

• Client Consultation & Feedback Management: Conduct high-level strategic discussions with executive stakeholders, translate business objectives into exceptional digital strategies, and effectively guide client feedback processes.

• Demonstrate UX Value: Articulate and communicate the business impact of human-centered design, user research, and UI/UX strategies to both internal teams and external clients.

📝 Enhancement Note: The responsibilities emphasize a dual focus on creative leadership and operational management, common in agency settings where directors must balance client needs, team performance, and business development objectives. The integration of AI and specific e-commerce platforms highlights the role's modern demands.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent knowledge and experience in digital design, front-end development principles, and leadership is essential.

Experience: 10+ years of experience in digital design, with a significant portion in an agency setting and proven experience in a creative leadership or executive role.

Required Skills:

• Expert-level UI design skills complemented by practical front-end development experience (HTML/CSS, JavaScript, and modern frameworks like React.js).

• Advanced proficiency in Figma (including advanced prototyping, variables, auto-layout) and the Adobe Creative Cloud suite.

• Deep understanding of user research methodologies, information architecture, responsive layouts, and WCAG accessibility standards.

• Demonstrated ability to manage team capacity, forecast workload, estimate efforts, and adhere to project budgets.

• Exceptional storytelling, presentation, and negotiation skills, with the ability to translate complex challenges into compelling client strategies.

• Experience with mobile-first design principles and omnichannel experience design.

• Familiarity with AI tools and frameworks for rapid prototyping and design process optimization. Preferred Skills:

• Practical knowledge of e-commerce platforms such as Shopify and Adobe Commerce, including their technical capabilities and limitations.

• Experience with motion design and creating engaging micro-interactions.

• Familiarity with design systems governance and implementation.

• Experience in business development and contributing to sales proposals.

• Understanding of data analysis techniques to inform design decisions.

📝 Enhancement Note: The emphasis on both expert UI design and practical front-end development experience is a key differentiator, suggesting the company values leaders who can deeply understand and guide technical execution. The requirement for 10+ years of experience and leadership roles indicates a senior, strategic position.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 10 years of digital design work, with a strong emphasis on leadership and strategic contributions.

• Case studies demonstrating successful UX/UI leadership on complex web and e-commerce projects, highlighting problem-solving, strategic thinking, and design execution.

• Examples of creating and managing scalable design systems, component libraries, or design tokens, detailing their implementation and impact.

• Demonstrations of mobile-first and responsive design strategies across various digital products.

• Evidence of using data and user research to inform design decisions and improve user experience.

• Portfolios should clearly articulate the candidate's role, the project's objectives, the process followed, the solutions implemented, and the measurable business outcomes. Process Documentation:

• Detailed explanations of design processes used, from initial research and ideation through to final handoff and iteration.

• Examples of how design systems and component libraries are documented, governed, and maintained for team efficiency and consistency.

• Methodologies for integrating front-end development considerations into the design process to ensure technical feasibility and performance.

• Strategies for incorporating user feedback and data analysis into iterative design improvements.

📝 Enhancement Note: For a role of this caliber, a portfolio is paramount. It needs to go beyond visual design to demonstrate strategic thinking, operational management of design projects, and the ability to bridge design and development. The inclusion of design systems and AI integration showcases forward-thinking capabilities.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Director-level UX/UI position in Montréal with 10+ years of experience and strong front-end expertise, the estimated annual salary range is CAD $130,000 - $180,000. This range accounts for the seniority of the role, the required technical and leadership skills, and the cost of living in Montréal.

Benefits:

• Flexible work environment with a 100% remote work option.

• Contribution towards collective insurance plans for employees and their families.

• Paid vacation time and personal days to support work-life balance.

• Access to ongoing training and certifications to foster continuous skill development.

• Opportunities for professional growth within a rapidly expanding company.

• Recognition as one of Canada's Best Workplaces since 2022.

Working Hours: Standard full-time hours are expected, likely around 40 hours per week. While remote work offers flexibility, core hours may be established for team collaboration and client meetings. The company emphasizes a "disconnection policy" to promote work-life balance.

📝 Enhancement Note: The salary estimate is based on roles with similar senior responsibilities in the Canadian digital agency sector, factoring in the specific technical requirements (front-end expertise) and leadership scope. The benefits listed are directly extracted from the job description, highlighting the company's commitment to employee well-being and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Agency, specializing in E-commerce, Web Design, and Digital Strategy. O2 Web Solutions Inc (Datmos) operates within a competitive digital transformation landscape, focusing on enhancing online presence and sales for clients.

Company Size: Over 100 employees. This size suggests a well-established agency with diverse capabilities and a structured organizational framework, offering opportunities for cross-functional collaboration while maintaining a sense of community.

Founded: While the exact founding date isn't provided, the company's recognition as one of Canada's Best Workplaces since 2022 indicates a history of positive employee engagement and a commitment to a strong work culture.

Team Structure:

• The UX/UI team is a multidisciplinary unit of UX and UI designers.

• This role reports to a senior executive (e.g., VP of Design, Chief Creative Officer, or similar), overseeing the design function's strategic direction.

• Close collaboration is expected with project management, strategy, technology/development, data, and e-commerce teams, as well as direct client interaction. Methodology:

• Data-driven decision-making is a core principle, integrating analytics into the design process.

• Emphasis on innovative strategies and continuous improvement of internal design processes and workflows.

• Adoption of modern design tools and technologies, including AI-powered solutions, to enhance efficiency and creativity.

• A strong focus on customer experience (CX) and delivering high-quality, technically feasible digital products.

Company Website: https://o2commerce.com/ (inferred from domain_derived)

📝 Enhancement Note: The company culture appears to value innovation, continuous learning, and employee well-being, as evidenced by their "Best Workplaces" recognition and flexible work policies. The agency environment implies a fast-paced, client-focused, and collaborative atmosphere.

📈 Career & Growth Analysis

Operations Career Level: This is an executive-level position, Director of UX/UI. It signifies a significant leadership role responsible for a core functional area within the organization, influencing strategy, team performance, and client success. The scope includes managing a team, operational efficiency, budget oversight, and business development contributions.

Reporting Structure: The Director.trice UX/UI will likely report to a VP-level executive or a C-suite member, such as a Chief Creative Officer, Chief Experience Officer, or VP of Technology/Design. They will directly manage a team of UX and UI designers.

Operations Impact: The role has a direct and substantial impact on revenue and business decisions. By leading the design strategy for client projects, the Director influences client acquisition (through sales presentations), client retention (through high-quality deliverables), and the overall profitability of design-related services. Their ability to bridge design and development also impacts project efficiency and technical execution, crucial for project margins.

Growth Opportunities:

• Strategic Leadership Expansion: Potential to expand leadership scope to encompass broader CX strategy, digital transformation initiatives, or even oversee multiple creative disciplines.

• Specialization & Innovation: Opportunity to become a recognized expert in emerging areas like AI in design, advanced design systems, or specific e-commerce platform design optimization.

• Mentorship & Team Development: Significant opportunity to shape the careers of a talented design team, fostering future leaders within the organization.

• Business Development Influence: Deeper involvement in strategic sales cycles and client account growth.

• Learning & Development: Access to training, certifications, conferences, and continuous learning to stay at the forefront of design and technology trends.

📝 Enhancement Note: This role offers significant career progression, moving beyond pure design execution to strategic leadership, operational management, and business impact. The growth opportunities are geared towards expanding influence and expertise within the agency and the broader digital industry.

🌐 Work Environment

Office Type: The company offers a flexible work environment with a 100% remote work option, indicating that while physical office space may exist, remote work is fully supported and integrated into their operational model. This suggests a strong reliance on digital collaboration tools and asynchronous communication.

Office Location(s): Montréal, Quebec, Canada. While remote work is an option, the company headquarters being in Montréal implies a primary operational hub and potential for in-person team gatherings or client meetings in that region.

Workspace Context:

• Collaborative Environment: Despite the remote setup, the culture likely emphasizes strong digital collaboration, with tools and processes in place to facilitate teamwork, feedback exchange, and idea generation.

• Operations Tools & Technology: Access to industry-standard design software (Figma, Adobe Creative Cloud), project management tools, communication platforms (e.g., Slack, Teams), and potentially specialized e-commerce or front-end development tools.

• Team Interaction: Opportunities for interaction through virtual team meetings, design critiques, brainstorming sessions, and potentially occasional in-person meetups or offsites, fostering a connected team experience.

Work Schedule: While core full-time hours (approx. 40/week) are expected, the emphasis on flexibility and remote work suggests a degree of autonomy in managing one's schedule, provided deadlines are met and team availability is maintained for critical interactions.

📝 Enhancement Note: The remote-first approach necessitates a highly organized and communicative work environment, relying heavily on digital tools and proactive engagement from team members. This setup is beneficial for operations professionals who value autonomy and work-life balance, but requires strong self-management skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by HR or a hiring manager to assess experience, skills, and alignment with role requirements.

• Portfolio Presentation & Technical Deep Dive: Expect to present your portfolio, detailing key projects, your role, design process, and the impact of your work. This will likely include in-depth discussions on your front-end understanding, design systems, and ability to bridge design and development.

• Leadership & Strategic Interview: An interview focused on your leadership style, team management approach, operational experience (budgeting, capacity planning), and strategic thinking regarding client challenges and business development.

• Client-Facing Simulation/Case Study: Potentially a scenario where you present a design strategy or concept to simulate client interaction, demonstrating your communication, negotiation, and strategic articulation skills.

• Final Interview: A discussion with senior leadership to assess cultural fit, long-term vision, and final suitability for the role.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your most impactful projects that best demonstrate your leadership, strategic thinking, front-end understanding, and ability to deliver results in complex e-commerce or web environments.

• Tell a Story: For each project, clearly articulate the client's challenge, your strategic approach, the design process, your specific contributions (especially bridging design and dev), the technical considerations, and the measurable business outcomes.

• Highlight Design Systems & AI: If applicable, showcase your experience with design systems, Figma Variables, design tokens, and how you've leveraged AI or other innovative tools to enhance efficiency or creative output.

• Quantify Impact: Use data and metrics to demonstrate the success of your designs (e.g., conversion rate improvements, user satisfaction scores, efficiency gains).

• Prepare for Technical Questions: Be ready to discuss front-end development concepts, platform specifics (Shopify, Adobe Commerce), and accessibility standards (WCAG) in relation to your design decisions.

Challenge Preparation:

• Operational Scenarios: Prepare for questions about how you would manage team capacity, estimate project timelines and budgets, and resolve conflicts within a design team or with other departments.

• Client Strategy: Practice articulating how you would approach a new client brief, translate business goals into design strategies, and present complex ideas persuasively.

• Technical Trade-offs: Be ready to discuss scenarios where design goals might conflict with technical constraints or budget limitations, and how you would navigate these trade-offs.

📝 Enhancement Note: The interview process is designed to rigorously assess not only design expertise but also leadership capabilities, operational acumen, and client-facing skills. A strong, well-prepared portfolio is critical, acting as the foundation for discussions on strategy, execution, and impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, collaboration, and managing design systems (including Variables and auto-layout).

• Adobe Creative Cloud: Suite of tools (Photoshop, Illustrator, After Effects) for graphic design, image editing, and motion graphics.

• Front-end Development Tools: Proficiency in understanding and working with HTML, CSS, JavaScript, and modern frameworks like React.js is crucial for bridging design and development.

Analytics & Reporting:

• Web Analytics Platforms (e.g., Google Analytics, Adobe Analytics): To understand user behavior, track performance metrics, and inform design decisions.

• User Testing & Feedback Tools (e.g., Hotjar, UserTesting.com): For gathering qualitative and quantitative user insights.

• Data Visualization Tools: To present insights from data analysis effectively.

CRM & Automation:

• While not directly managing CRM systems, an understanding of how design impacts CRM workflows and customer journeys is beneficial.

• Familiarity with project management and collaboration tools (e.g., Jira, Asana, Trello, Slack, Microsoft Teams) is expected for team operations and client communication.

• E-commerce Platforms: Deep familiarity with Shopify and Adobe Commerce is required for strategic guidance on their respective design capabilities and limitations.

📝 Enhancement Note: The technology stack emphasizes a blend of cutting-edge design software, core front-end technologies, and e-commerce platform expertise. The role requires the Director to be not just a user of these tools but also a strategic influencer on how they are applied to achieve business objectives.

👥 Team Culture & Values

Operations Values:

• Excellence in Design & Execution: A commitment to delivering high-quality, innovative, and technically feasible digital products that meet and exceed client expectations.

• Data-Informed Strategy: Valuing the use of data and analytics to guide design decisions, measure impact, and continuously optimize user experiences.

• Collaboration & Teamwork: Fostering a supportive and collaborative environment where designers, developers, strategists, and other teams work together seamlessly.

• Continuous Learning & Innovation: Encouraging curiosity, staying abreast of industry trends (including AI in design), and embracing new tools and methodologies to drive progress.

• Client Focus & Impact: Prioritizing client success and demonstrating the tangible business value and ROI that strategic UX/UI design delivers.

• Efficiency & Operational Discipline: Maintaining high standards for process optimization, resource management, and budget adherence within the design function.

Collaboration Style:

• Cross-Functional Integration: Encouraging close working relationships between design, development, strategy, and data teams to ensure cohesive project execution and holistic solutions.

• Open Feedback Culture: Promoting a safe environment for constructive feedback, design critiques, and knowledge sharing among team members and across departments.

• Agile & Iterative Approach: Embracing agile methodologies where applicable, allowing for flexibility, rapid iteration, and continuous improvement based on feedback and data.

• Stakeholder Engagement: Proactive and transparent communication with internal stakeholders and clients to ensure alignment and manage expectations effectively.

📝 Enhancement Note: The company culture values a blend of creative excellence, strategic thinking, operational efficiency, and strong interpersonal skills, essential for success in a client-facing agency environment. The emphasis on data, AI, and continuous learning points to a forward-thinking organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Design and Development Gaps: Continuously ensuring seamless communication and collaboration between design and front-end development teams, managing expectations and technical constraints effectively.

• Balancing Client Demands with Technical Realities: Navigating client requests that may push the boundaries of current technology or budgets, requiring strong negotiation and problem-solving skills.

• Integrating AI and New Technologies: Staying ahead of the curve with AI and other emerging technologies, identifying their practical applications for design efficiency and creative output, and implementing them successfully within the team.

• Managing a High-Performing Team: Leading and motivating a diverse team of senior designers, fostering their growth while ensuring consistent high-quality output and meeting project demands.

• Demonstrating ROI of Design: Continuously articulating and quantifying the business impact and return on investment of UX/UI initiatives to clients and internal stakeholders.

Learning & Development Opportunities:

• Advanced Design System Management: Deepening expertise in creating, scaling, and governing complex design systems for multiple clients.

• AI in Design Specialization: Exploring and mastering AI tools and workflows to enhance design processes, prototyping speed, and creative ideation.

• E-commerce Platform Strategy: Becoming a recognized expert in optimizing UX/UI for leading e-commerce platforms like Shopify and Adobe Commerce.

• Leadership & Business Acumen: Opportunities to develop strategic leadership skills, business development capabilities, and financial management expertise.

• Industry Conferences & Certifications: Access to relevant industry events, workshops, and certifications to stay current with best practices and emerging trends.

📝 Enhancement Note: The challenges presented are typical for a senior leadership role in a digital agency, requiring a strategic mindset, strong operational skills, and adaptability to technological advancements. The growth opportunities are geared towards expanding expertise and influence within the company and the industry.

💡 Interview Preparation

Strategy Questions:

• "How would you approach building a design system for a large e-commerce client with multiple brands and platforms?" (Focus on process, governance, scalability, and collaboration with dev.)

• "Describe a time you had to reconcile a client's ambitious design vision with significant technical or budget constraints. What was your strategy, and what was the outcome?" (Highlight problem-solving, negotiation, and compromise skills.)

• "How do you see AI impacting the future of UX/UI design, and what steps would you take to integrate AI tools into our team's workflow?" (Demonstrate foresight, practical application, and change management.)

• "How do you measure the success of a UX/UI project, and how do you communicate the ROI of design to executive stakeholders?" (Focus on metrics, data analysis, and business impact.) Company & Culture Questions:

• "What attracts you to O2 Web Solutions Inc, and how do you see your leadership style fitting into our culture of innovation and collaboration?" (Research company values, best workplace awards, and connect your experience.)

• "How would you foster a culture of continuous learning and development within your design team, especially in a remote environment?" (Showcase mentorship, learning strategies, and team engagement.)

• "Describe your experience working with cross-functional teams (e.g., developers, strategists, data analysts). How do you ensure alignment and effective collaboration?" (Emphasize communication, empathy, and shared goals.) Portfolio Presentation Strategy:

• Structure for Impact: Begin with a brief overview of your leadership philosophy and career trajectory. Then, for each selected case study, follow a clear narrative: Problem -> Strategy -> Process (including design-dev bridge) -> Solution -> Results (quantified).

• Highlight Technical Acumen: When discussing projects, explicitly mention how you considered front-end constraints, platform capabilities (Shopify, Adobe Commerce), and accessibility standards (WCAG) in your design decisions.

• Showcase Operational Skills: Integrate discussions on how you managed resources, estimated effort, or optimized processes within your case studies.

• Visual Storytelling: Use clear, concise visuals. Explain your design choices and the rationale behind them. If possible, show interactive prototypes or live examples.

• Prepare for Q&A: Anticipate questions about your design choices, technical challenges, and leadership approach. Be ready to elaborate on any aspect of your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating a holistic understanding of the role—encompassing design expertise, technical awareness, operational leadership, and business acumen. Preparing specific, data-backed examples will be crucial for success.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the O2 Web Solutions Inc. careers page.

• Curate Your Portfolio: Select 3-5 of your most relevant and impactful projects that showcase your leadership, strategic thinking, UX/UI expertise, and front-end development understanding. Ensure each case study clearly outlines the challenge, your approach, the process, the solution, and quantifiable results.

• Tailor Your Resume: Highlight your 10+ years of experience, leadership roles, proficiency in key tools (Figma, Adobe CC), front-end development knowledge (HTML, CSS, JS, React.js), e-commerce platform experience (Shopify, Adobe Commerce), and any experience with design systems or AI integration. Quantify achievements where possible.

• Prepare Your Presentation: Practice presenting your portfolio, focusing on clear storytelling, strategic rationale, and the ability to discuss technical aspects and operational management. Be ready to articulate your leadership philosophy and how you would contribute to O2 Web Solutions Inc.

• Research the Company: Familiarize yourself with O2 Web Solutions Inc.'s work, clients, and values. Understand their position in the digital agency market and their commitment to being a Great Place to Work. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.