Digital Experience Design UX/UI Designer

📍 Job Overview

Job Title: Digital Experience Design UX/UI Designer

Company: Regions

Location: Atlanta, Georgia, United States

Job Type: FULL_TIME

Category: Digital Experience Design / UX/UI Design

Date Posted: August 6, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Leads user-centered design activities for digital products, driving innovative and meaningful customer experiences.

• Owns and manages medium-to-large projects, translating complex business needs into intuitive design solutions.

• Creates and maintains design artifacts including information architecture, user flows, wireframes, and prototypes.

• Collaborates closely with cross-functional teams, including product managers and developers, to ensure successful design implementation and adherence to design systems.

• Advocates for user experience and stays current with industry trends, contributing to the team's growth and knowledge sharing.

📝 Enhancement Note: While the title is "Digital Experience Design UX/UI Designer," the responsibilities and required skills clearly indicate a strong focus on User Experience (UX) design principles and User Interface (UI) implementation within a financial services context. The role involves significant collaboration within Agile/SAFe frameworks and requires a deep understanding of design systems and accessibility standards.

📈 Primary Responsibilities

• Lead design initiatives to create industry-leading digital experiences for customers and internal stakeholders.

• Oversee the end-to-end design process for medium-to-large scale projects, ensuring a balance between user needs, business objectives, and technical constraints.

• Develop comprehensive design roadmaps, translating complex business requirements and functional specifications into actionable design strategies.

• Design and refine information architecture, user interfaces, and interaction models for digital services and experiences.

• Ensure all designs adhere to established design systems, brand guidelines, and industry best practices for user experience and accessibility.

• Create detailed process flows, user journey maps, wireframes, and interaction models, progressing from low-fidelity concepts to high-fidelity prototypes.

• Produce and maintain detailed user interface specifications for development teams, ensuring accurate implementation of design intent.

• Foster strong collaborative relationships with product managers, developers, business analysts, and other stakeholders throughout the digital product lifecycle.

• Work closely with engineering teams to ensure seamless and accurate implementation of designs, providing ongoing support and clarification.

• Evaluate and recommend new design software, tools, and technologies to enhance team efficiency and design capabilities.

• Mentor junior designers, sharing expertise and contributing to their professional development and the overall growth of the Experience Design (XD) team.

• Actively champion user-centered design principles and advocate for the user experience across the organization.

• Stay informed about emerging UX/UI trends, research, and advancements, sharing knowledge and insights with the team.

• Participate in and/or conduct observational and usability research to gather user feedback and inform design decisions.

• Engage in SAFe Agile ceremonies, including daily stand-ups, Inspect and Adapt sessions, PI Planning, and retrospectives, contributing a design perspective.

• Collaborate with XD Accessibility Analysts to ensure all designs meet minimum requirements for accessible interface design, adhering to WCAG or similar standards.

• Ensure designs and processes comply with risk management programs, regulatory requirements, and cybersecurity best practices, identifying opportunities for improvement and supporting disciplined change management.

📝 Enhancement Note: The responsibilities emphasize a senior-level contribution, requiring the designer to not only execute design tasks but also to lead projects, mentor others, and influence design strategy within an Agile framework. The explicit mention of financial services, regulatory compliance, and cybersecurity highlights the critical nature of these considerations in the design process.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, OR

• High School Diploma or GED with ten (10) years of equivalent work experience in experience design. Experience:

• Minimum of six (6) years of progressive experience in experience design, with a strong portfolio showcasing relevant work.

• Experience working within a financial services or highly-regulated industry is strongly preferred.

• Proven ability to lead design activities for medium-to-large scale projects from concept to implementation. Required Skills:

• Advanced proficiency in industry-standard design tools such as Figma, Sketch, Adobe Creative Suite (e.g., Photoshop, Illustrator), or similar platforms.

• Expertise in core experience design fundamentals: user interface design, interaction design, information architecture, and user research methodologies.

• Demonstrated ability to create comprehensive user flows, wireframes, journey maps, and interaction models.

• Strong understanding and practical experience with design systems, including contributing to and maintaining them.

• Experience designing for accessibility, ensuring compliance with relevant standards (e.g., WCAG).

• Proven ability to translate complex business requirements and functional specifications into intuitive design solutions.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and rationale to diverse stakeholders.

• Experience working within Agile and SAFe methodologies, participating actively in ceremonies.

• Technical acumen to effectively communicate with and collaborate alongside technical leads and engineers. Preferred Skills:

• Experience designing within insurance, financial services, or other highly-regulated verticals.

• Familiarity with usability research techniques, including planning, conducting, and synthesizing findings.

• Experience mentoring junior designers or leading design efforts within a team.

• Understanding of product lifecycle management and contribution to product strategy.

📝 Enhancement Note: The experience requirement is nuanced, offering a choice between a Bachelor's degree with 6 years of experience or a High School Diploma with 10 years of equivalent experience. This suggests a focus on demonstrable skill and experience over formal education alone. The preference for regulated industries is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio demonstrating a strong command of UX/UI design principles, with a focus on problem-solving and user-centered solutions.

• Case studies showcasing end-to-end design process, from initial research and ideation to wireframing, prototyping, and final UI implementation.

• Examples of how you have translated complex business requirements into intuitive and effective user interfaces.

• Evidence of contributions to or utilization of design systems, illustrating an understanding of consistency and scalability.

• Projects that highlight your ability to design for accessibility and inclusivity.

• Documentation of user research and usability testing, demonstrating how feedback informed design iterations and improvements. Process Documentation:

• Showcase examples of well-defined user flows, process diagrams, and information architecture maps.

• Provide examples of detailed wireframes and interactive prototypes that effectively communicate design intent.

• Demonstrate how you have collaborated with development teams, including providing clear UI specifications.

• If applicable, include examples of how you have participated in or contributed to Agile/SAFe ceremonies from a design perspective.

📝 Enhancement Note: For a UX/UI Designer role, the portfolio is paramount. It should not just showcase final designs but also the process behind them, including problem definition, research, iteration, and collaboration. Emphasis on the financial/regulated industry preference means portfolios with similar project types will be highly valued.

💵 Compensation & Benefits

Salary Range:

• Minimum Target: $125,752.36 USD per year

• Median Target: $155,725.50 USD per year

Explanation of Range: This salary range is based on the Metropolitan Statistical Area (MSA) market range for Atlanta, Georgia, and the experience level of this role (5-10 years). Factors such as individual skills, knowledge, performance, and job location within the MSA will influence the final offer.

Benefits:

• Paid Vacation

• Sick Time

• 401K with Company Match

• Medical Benefits

• Dental Benefits

• Vision Benefits

• Disability Benefits

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Life Insurance

• Parental Leave

• Employee Assistance Program (EAP)

• Associate Volunteer Program Working Hours:

• Standard full-time engagement, typically around 40 hours per week. While the role is on-site, flexibility in daily start/end times may be available, subject to team and project needs. Participation in SAFe Agile ceremonies may require adherence to specific team schedules.

📝 Enhancement Note: The provided salary range is specific and targets a senior-level UX/UI Designer in a major metropolitan area. The benefits package is comprehensive, typical of a large financial institution. The note about potential discretionary bonus participation is also standard for such roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking)

Company Size: Large Enterprise (Regions is a significant financial institution with numerous employees across multiple states). This size implies structured processes, established design systems, and potentially complex stakeholder landscapes.

Founded: 1971 (Regions Financial Corporation has a long-standing history, suggesting stability and established corporate practices).

Team Structure:

• The Digital Experience Design (XD) team operates as a hub for user-centered design expertise within the organization.

• Designers are embedded within cross-functional XD squads, working collaboratively on specific digital products or initiatives.

• The reporting structure likely involves a Design Manager or Director overseeing the XD team, with senior designers contributing to team growth and mentorship.

• Cross-functional collaboration is a core tenet, with designers working closely with Product Managers, Developers, Business Analysts, Accessibility Analysts, and other stakeholders to deliver cohesive digital solutions. Methodology:

• Data Analysis and Insights: Designs are informed by user research, usability testing, analytics data, and market trends. Designers are expected to contribute to the interpretation of this data to drive design decisions.

• Workflow Planning and Optimization: Designers are responsible for mapping out user journeys, designing efficient workflows, and creating intuitive information architectures that optimize the user experience and business processes.

• Automation and Efficiency Practices: While not a direct automation role, designers contribute by creating efficient user interfaces and workflows that minimize user effort and can support automated processes where applicable. Adherence to design systems also promotes efficiency and consistency.

Company Website: https://www.regions.com/

📝 Enhancement Note: Operating within a large financial institution means a strong emphasis on compliance, security, and user trust. The company culture likely values stability, rigorous processes, and data-driven decision-making, alongside a growing commitment to user-centric design.

📈 Career & Growth Analysis

Operations Career Level: Senior UX/UI Designer. This level indicates significant autonomy, responsibility for complex projects, and the expectation of mentoring junior team members. The role requires a deep understanding of design principles, tools, and methodologies, coupled with strong collaboration and communication skills.

Reporting Structure: The designer will report into a Design Manager or Director within the Digital Experience Design (XD) team. They will work as an integral part of cross-functional XD squads, reporting functionally to the squad lead or product owner for project-specific deliverables, while maintaining a direct reporting line for career development and team integration.

Operations Impact: This role has a direct impact on customer acquisition, retention, and satisfaction by creating intuitive, accessible, and effective digital experiences. Well-designed interfaces and seamless user journeys in the financial services sector can lead to increased customer engagement, reduced support costs, improved conversion rates, and enhanced brand loyalty, ultimately contributing to the company's revenue and market position.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in specialized areas such as UX research, interaction design, accessibility, or service design. Potential to lead design for larger, more strategic initiatives.

• Leadership Development: Progression to Lead UX/UI Designer, Design Manager, or Principal Designer roles. Mentoring junior designers and contributing to the strategic direction of the XD team.

• Cross-Functional Expertise: Gaining deeper understanding of financial services products, regulatory environments, and Agile/SAFe methodologies, which can open doors to product management or strategic roles.

📝 Enhancement Note: The "Operations Impact" section is tailored to reflect how a UX/UI Designer role contributes to the broader "operations" of a business, focusing on efficiency, customer experience, and business outcomes rather than traditional revenue operations metrics.

🌐 Work Environment

Office Type: The role is designated as On-site, suggesting a traditional office environment. Regions likely offers modern office spaces designed to foster collaboration.

Office Location(s): Atlanta Midtown, Georgia. This implies working from a physical office in a major urban center, likely with good accessibility via public transport and local amenities.

Workspace Context:

• Collaborative Environment: The workspace will likely support collaboration through shared design studios, meeting rooms, and informal gathering spaces, facilitating interaction with XD squads and stakeholders.

• Operations Tools and Technology: Access to industry-standard design software (Figma, Sketch, Adobe CC), prototyping tools, collaboration platforms (e.g., Jira, Confluence, Microsoft Teams), and potentially specialized research or analytics tools.

• Team Interaction: Opportunities for daily interaction with fellow designers, product managers, developers, and other team members, fostering a dynamic and supportive work environment.

Work Schedule: A standard 40-hour work week is expected, with on-site presence required. While core hours will likely be established, some flexibility may be offered, subject to team needs and project deadlines, especially for participation in SAFe Agile ceremonies which may have fixed timings.

📝 Enhancement Note: Emphasizing the "on-site" nature and specific location, the description also contextualizes the workspace in terms of collaboration and tool availability, relevant for a designer.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios. Candidates will be assessed for alignment with core requirements, experience, and portfolio quality.

• Portfolio Review & Technical Interview: Candidates will likely present their portfolio, discussing 2-3 key projects in detail. This session will focus on design process, problem-solving, decision-making rationale, collaboration, and technical proficiency. Expect questions on how you've handled complex requirements, user research, and implemented designs.

• Team/Stakeholder Interviews: Interviews with potential team members (e.g., Product Managers, Developers, other Designers) to assess collaboration style, communication skills, cultural fit, and ability to work within an Agile framework.

• Final Interview: May involve a senior leader or hiring manager to discuss career aspirations, alignment with company values, and overall fit for the role and organization.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best showcase your end-to-end UX/UI process, problem-solving skills, and impact. Prioritize projects relevant to financial services or regulated industries if possible.

• Tell a Story: For each project, clearly articulate the problem statement, your role and responsibilities, the design process you followed, key challenges, your solutions, and the measurable outcomes or impact.

• Highlight Process: Emphasize your thought process, research methods, iteration cycles, and how you collaborated with stakeholders and development teams. Avoid showing only final polished screens.

• Demonstrate Tool Proficiency: Be ready to discuss your experience with specific tools like Figma, Sketch, or Adobe CC.

• Address Accessibility: Be prepared to discuss how you incorporated accessibility considerations into your designs.

• Quantify Impact: Wherever possible, use data or metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, positive user feedback).

Challenge Preparation:

• Design Exercise: You may be given a design challenge (e.g., a take-home exercise or a live whiteboarding session) to assess your problem-solving skills, design thinking, and ability to work under pressure. Focus on understanding the brief, asking clarifying questions, and clearly articulating your approach.

• Agile/SAFe Understanding: Be ready to discuss your experience working in Agile or SAFe environments and how designers integrate into these frameworks.

• Stakeholder Management: Prepare examples of how you have managed conflicting stakeholder feedback or requirements.

📝 Enhancement Note: This section provides actionable advice for candidates, emphasizing the importance of a process-driven portfolio and preparation for specific interview formats common in UX/UI design roles, especially within corporate environments.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be a primary tool for UI design, wireframing, prototyping, and collaboration. Proficiency in its features for design systems, collaboration, and handoff is crucial.

• Sketch: May be used as an alternative or complementary tool for UI design and prototyping.

• Adobe Creative Suite: Including Photoshop and Illustrator for asset creation, image editing, and potentially complex visual design tasks.

• Prototyping Tools: Experience with tools like InVision, Axure, or Figma's built-in prototyping capabilities for creating interactive user flows and mockups.

Analytics & Reporting:

• Analytics Platforms: Familiarity with web/app analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design decisions.

• User Feedback Tools: Experience with survey platforms or feedback collection tools (e.g., Qualtrics, SurveyMonkey) to gather qualitative data.

• Data Visualization Tools: While not a direct analyst role, understanding how to interpret data presented in dashboards (e.g., Tableau, Power BI) is beneficial.

CRM & Automation:

• Project Management/Collaboration Tools: Proficiency in tools like Jira, Confluence, Asana, or Trello for task management, sprint planning, and documentation within Agile teams.

• Design System Management: Experience with platforms or processes used to manage and scale design systems.

• Collaboration Platforms: Tools like Microsoft Teams or Slack for day-to-day communication and team coordination.

📝 Enhancement Note: This section details the expected software and tools, focusing on design and collaboration platforms commonly used in UX/UI roles within enterprise settings.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that all design decisions prioritize customer needs and satisfaction.

• Collaboration & Teamwork: Valuing cross-functional partnerships and fostering a collaborative environment where ideas are shared, and feedback is constructively exchanged to achieve common goals.

• Excellence & Quality: Striving for high standards in design execution, attention to detail, and the delivery of intuitive, reliable, and accessible digital experiences.

• Innovation & Continuous Improvement: Encouraging exploration of new design approaches, technologies, and methodologies to continuously enhance user experiences and drive business value.

• Integrity & Compliance: Upholding the highest standards of ethical conduct, data privacy, and regulatory compliance, especially critical within the financial services industry.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be active participants within their XD squads, working closely with Product Managers, Developers, and Business Analysts to co-create solutions.

• Open Feedback Culture: Encouraging a culture where constructive feedback on designs and processes is welcomed and utilized for continuous improvement.

• Knowledge Sharing: Promoting the sharing of best practices, insights from research, and learnings from projects across the broader XD team and relevant departments.

📝 Enhancement Note: This section infers the likely cultural values and collaboration styles based on the industry, company type, and role responsibilities, focusing on how these values manifest in the daily work of a designer.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Navigating the diverse and sometimes conflicting requirements of various stakeholders (business, legal, compliance, IT, users) while maintaining a strong user-centered design vision.

• Complex Regulatory Environment: Designing within a highly regulated industry requires meticulous attention to compliance, security, and legal guidelines, which can add complexity to the design process.

• Adoption of New Technologies/Tools: Keeping pace with rapidly evolving design tools and technologies and advocating for their adoption within a large organization can be challenging.

• Driving User-Centricity: Continually educating and championing user-centered design principles across departments that may have different priorities or levels of understanding.

Learning & Development Opportunities:

• Specialized UX Skill Development: Access to training, workshops, or conferences focused on advanced UX research techniques, interaction design patterns, service design, or emerging UX technologies.

• Industry Expertise: Deepening knowledge of financial services products, banking operations, and regulatory frameworks through project work and internal training.

• Leadership and Mentorship: Opportunities to take on lead roles in projects, mentor junior designers, and contribute to the strategic direction of the Experience Design function.

• Cross-Functional Exposure: Gaining insights into Product Management, Development, and Business Analysis roles, potentially opening pathways for career diversification.

📝 Enhancement Note: This section identifies potential challenges specific to the role and industry, offering context for growth and development within Regions.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced in a previous role and how you approached it. What was the outcome?" (Focus on your process, problem-solving, and impact).

• "How do you balance user needs with business objectives and technical constraints?" (Demonstrate your ability to find pragmatic solutions).

• "Walk us through your process for designing an end-to-end user experience for a new feature or product." (Highlight your methodology, tools, and collaboration).

• "How do you ensure your designs are accessible and compliant with relevant standards?" (Showcase your understanding of accessibility principles and practices).

• "Describe your experience working within an Agile/SAFe environment. What is the designer's role in sprint planning, daily stand-ups, and retrospectives?" (Highlight your collaborative approach and understanding of agile workflows). Company & Culture Questions:

• "What interests you about working at Regions, particularly within the financial services industry?" (Research Regions' mission, values, and recent initiatives).

• "How do you stay updated on the latest UX/UI trends and best practices?" (Showcase your commitment to continuous learning).

• "Describe a time you had to influence stakeholders or gain buy-in for a design decision. How did you approach it?" (Demonstrate your communication and persuasion skills).

• "How would you contribute to our design system or collaborate with existing design system guidelines?" (Show your understanding of design systems and consistency). Portfolio Presentation Strategy:

• Context is Key: For each project, clearly state the problem, your specific role, the business goals, and the target audience.

• Process Over Polish: Emphasize your thought process, research, ideation, iteration, and collaboration. Show wireframes, user flows, and prototypes, not just final screens.

• Quantify Impact: Use data (e.g., conversion rates, task completion times, user feedback scores) to demonstrate the success of your designs.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design decisions, challenges, and how you handled feedback.

• Enthusiasm for Regions: Express genuine interest in Regions' mission and how your skills can contribute to their digital experience goals.

📝 Enhancement Note: This section provides targeted preparation advice, including sample questions and strategy tips, tailored for a UX/UI Designer interviewing for a role at a financial institution.

📌 Application Steps

To apply for this Digital Experience Design UX/UI Designer position:

• Submit your application through the Regions careers portal via the provided link.

• Customize Your Resume: Tailor your resume to highlight experience in UX/UI design, digital product development, Agile methodologies, and any relevant experience in financial services or regulated industries. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, easily accessible, and showcases 3-4 of your strongest projects that demonstrate your end-to-end design process, problem-solving skills, and impact. Be ready to present and discuss these projects in detail.

• Research Regions: Familiarize yourself with Regions' business, its digital offerings, and its stated company values. Understand their customer base and any recent news or initiatives related to digital transformation.

• Practice Your Responses: Prepare answers to common UX/UI interview questions, focusing on your process, collaboration, and problem-solving skills. Practice articulating your portfolio projects clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.