Digital Design Manager (US) - INTERNAL USE ONLY

📍 Job Overview

Job Title: Digital Design Manager

Company: Intrinsic Digital Marketing

Location: Remote (United States & Philippines)

Job Type: Full-Time

Category: Creative Operations / Marketing Operations

Date Posted: May 07, 2026

Experience Level: 5-10 Years

🚀 Role Summary

• Lead and manage a dedicated creative pod, fostering a high-performing team environment focused on delivering exceptional digital creative assets.

• Oversee the end-to-end creative project lifecycle, from concept development and design to final delivery, ensuring alignment with client objectives and brand standards.

• Drive operational efficiency within the creative team by leveraging project management tools and optimizing workload distribution and workflow processes.

• Act as a key liaison between the creative team and cross-functional departments, particularly Client Success and Campaign teams, to ensure seamless project execution and client satisfaction.

📝 Enhancement Note: This role, while titled "Digital Design Manager," has significant operations components, including managing a team's workload, tracking performance, coordinating deliverables, and ensuring smooth cross-functional collaboration. It bridges creative leadership with operational execution, a common dynamic in GTM and Marketing Operations.

📈 Primary Responsibilities

• Lead and mentor a pod of creative team members through regular weekly meetings, one-on-one coaching sessions, and daily check-ins to foster professional development and high performance.

• Strategically delegate creative assignments to team members based on individual capacity, skill sets, and evolving project priorities, ensuring optimal resource allocation.

• Implement and manage workload tracking and performance monitoring using Asana and other internal tools to maintain project visibility and identify potential bottlenecks.

• Conduct thorough reviews of creative work, providing constructive feedback to team members on visual design, brand alignment, messaging clarity, and overall quality of monthly deliverables.

• Coordinate and manage the successful delivery of a high volume of creative assignments (1,000+ per month), ensuring timely completion and adherence to client specifications.

• Develop and execute creative concepts, visual designs, and layouts for a diverse range of advertising projects, including banner ads, animated banners, and video ads, in response to client requests and campaign objectives.

• Ensure all visual materials strictly adhere to established brand guidelines and maintain a consistent, cohesive brand identity across all creative outputs.

• Perform advanced image editing and retouching, including color correction, cropping, and optimization for various digital platforms and ad specifications.

• Collaborate closely with the Director of Creative Services to assess current team bandwidth, identify hiring needs, and contribute to strategic workforce planning.

• Actively participate in the talent acquisition process by reviewing candidate creative tests and conducting interviews as required, ensuring the recruitment of top creative talent.

• Contribute to and lead internal team projects, driving key initiatives that enhance team processes, efficiency, or creative output.

• Maintain open and regular communication channels with Client Success and Campaign teams to ensure smooth project handoffs, timely client approvals, and proactive issue resolution.

• Foster a supportive, collaborative, and high-performing team culture by actively coaching, developing, and empowering team members.

• Fulfill personal creative assignments, targeting up to 60 creative deliverables per month, balancing individual contribution with leadership responsibilities.

• Undertake additional duties as assigned by leadership to support departmental and company objectives.

📝 Enhancement Note: The responsibilities highlight a dual focus: direct creative output and significant managerial/operational oversight. The volume of assignments (1,000+ monthly, with personal target of 60) underscores the need for robust process management and delegation skills, typical of a hands-on operations role within a creative department.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 4 years of progressive experience in digital marketing, graphic design, or a closely related creative field, demonstrating a strong foundation in creative production.

Required Skills:

• Graphic Design Proficiency: Strong portfolio demonstrating advanced graphic design skills, including layout, typography, color theory, and visual composition for digital advertising.

• Creative Leadership & Mentoring: Proven ability to mentor and coach team members, providing constructive feedback, performance support, and fostering professional growth.

• Project Management Tools: Strong project management capabilities, including delegation, prioritization, task tracking, and workflow management, with specific experience in tools like Asana.

• Video Production & Editing: Proficiency in creating and editing video content using industry-standard software such as Adobe Premiere Pro, Final Cut Pro, or similar tools. Experience with animated banners or video projects is highly valued.

• Design Software Proficiency: Expertise in graphic design and animation software, including Canva, Adobe Photoshop, Adobe After Effects, or similar editing tools.

• Copywriting & Proofing: Competence in copywriting for headlines and scripts, ensuring clear sentence structure, proper grammar, and effective messaging for ad campaigns and voiceovers.

• Creative Review & Quality Assurance: Ability to critically review and critique creative work for quality, brand alignment, messaging clarity, and effectiveness across various platforms.

• Cross-functional Collaboration: Demonstrated comfort and effectiveness in collaborating with cross-functional teams, particularly Client Success and Campaign teams, to ensure project alignment and successful execution.

• Organizational & Proactive Skills: Highly organized, proactive, and capable of managing both creative output and operational aspects of team management, demonstrating strong time management and problem-solving abilities.

Preferred Skills:

• Experience with specific platforms like TheBrief for creative brief management.

• Familiarity with geofencing advertising technologies and their creative requirements.

• Experience working within the multifamily, hospitality, or restaurant industries.

📝 Enhancement Note: The requirement for a strong portfolio is critical for this role, serving as a primary indicator of design capability. The blend of creative software proficiency with project management tools like Asana points towards a role that requires both artistic talent and structured operational execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Creative Excellence Showcase: A comprehensive portfolio demonstrating a wide range of digital creative work, including static banners, animated banners, video ads, and conceptual design projects, highlighting design versatility and aesthetic quality.

• Process Management Examples: Evidence of managing creative workflows, such as examples of project briefs, task delegation structures, or workflow diagrams, illustrating organizational and project management capabilities.

• Team Leadership & Collaboration: Portfolio pieces that showcase your approach to leading creative projects, including examples of feedback provided to team members, collaborative problem-solving, or successful cross-functional project coordination.

• Brand Consistency Examples: Specific examples within the portfolio that demonstrate your ability to maintain brand identity and adhere to brand guidelines across diverse creative assets and campaigns.

Process Documentation:

• Workflow Optimization: Documented examples or case studies showcasing how you have optimized creative workflows to improve efficiency, reduce turnaround times, or enhance output quality.

• Performance Tracking Methods: Evidence of how you track team performance and project progress, potentially including examples of dashboards, reports, or metrics used to monitor creative output and team efficiency.

• Creative Brief to Delivery Process: Clear articulation or examples of managing the entire creative process from receiving a client brief to final asset delivery, highlighting key checkpoints and quality assurance steps.

📝 Enhancement Note: For a creative management role with operational responsibilities, the portfolio should not only showcase design skills but also demonstrate the candidate's ability to manage processes, teams, and projects efficiently. Evidence of workflow optimization and performance tracking is crucial for assessing operational acumen.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Coverage: Access to medical, dental, and vision insurance plans designed to support employee well-being.

• Remote Work Flexibility: A fully remote work environment, allowing for a flexible work-life balance regardless of geographical location within the US and Philippines.

• Professional Development: Opportunities for continuous learning, including access to training, workshops, and potential support for certifications relevant to digital design and management.

• Paid Time Off: Generous paid time off (PTO) policy, including vacation days, sick leave, and holidays, to ensure adequate rest and rejuvenation.

• Company Culture Recognition: Benefits derived from working in a certified Great Place to Work environment, with a strong emphasis on employee well-being and care.

• Team Collaboration Tools: Access to essential collaboration and project management tools, such as Asana, to facilitate effective teamwork and communication.

Working Hours:

• This is a full-time position, typically requiring approximately 40 hours per week. While the role is remote, adherence to core working hours for team collaboration and client responsiveness is expected. Flexibility in scheduling may be available, subject to team needs and operational requirements.

📝 Enhancement Note: The salary range is estimated based on typical US market rates for a Digital Design Manager with the specified experience level. The benefits package is inferred from standard offerings for remote, certified "Great Places to Work" companies, emphasizing well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Marketing, specializing in targeted mobile and streaming TV advertising solutions (Apartment Geofencing, Hotel Geofencing, Restaurant Geofencing).

Company Size: Intrinsic Digital Marketing is a mid-sized company, likely employing between 50-200 employees, allowing for a dynamic yet structured work environment. This size often balances the agility of a smaller company with the established processes of a larger one.

Founded: Intrinsic Digital was founded with a forward-thinking approach to digital advertising, aiming to innovate within niche markets. The company's emphasis on continuous improvement and embracing future trends is a core tenet.

Team Structure:

• The creative team operates as a "pod" system, with the Digital Design Manager leading a specific group of creatives. This structure promotes specialized focus and efficient management within a larger creative department.

• The reporting structure likely places the Digital Design Manager under a Director of Creative Services or similar, with direct reports being graphic designers, animators, and video editors.

Methodology:

• Data-Driven Creative: While creative, the company's focus on digital advertising implies a data-informed approach to creative development, where performance metrics influence design decisions and campaign strategies.

• Agile Workflow: The high volume of monthly assignments suggests an agile or iterative approach to creative production, prioritizing efficiency, speed, and adaptability.

• Continuous Improvement: The company's core focus "We love the journey and embrace what’s next" and core values like "Accountability" and "X-Ray Vision" point towards a culture that values learning, process optimization, and proactive problem-solving.

Company Website: https://intrinsicdigital.marketing/

📝 Enhancement Note: The company's specialization in niche digital advertising (geofencing) suggests a need for creative solutions tailored to specific industry challenges. The "Great Places to Work" certification and strong employee satisfaction scores indicate a positive and supportive work environment, which is a significant draw for operations and creative professionals alike.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level position within the creative operations/marketing operations domain. It combines hands-on creative execution with team leadership and process management, serving as a crucial link between creative talent and business objectives.

Reporting Structure: The Digital Design Manager reports to a higher-level creative director or VP, overseeing a pod of individual contributors. They are expected to manage team performance, workflow, and quality, acting as a primary point of contact for operational aspects of the creative function.

Operations Impact: The role's operational impact is significant, directly influencing the efficiency, quality, and scalability of creative output. By managing the creative pod effectively, the manager ensures timely delivery of assets that drive campaign performance and client satisfaction, thereby contributing to revenue generation and client retention.

Growth Opportunities:

• Senior Creative Leadership: Progression to roles like Director of Creative Services, Head of Design Operations, or similar leadership positions, overseeing larger creative teams and strategic initiatives.

• Specialization in Operations: Deepening expertise in creative operations, process optimization, and team management, potentially leading to roles focused purely on operational strategy within marketing or creative departments.

• Cross-Functional Transition: Opportunities to leverage operational and leadership skills in roles within Client Success, Campaign Management, or even Product Management, where understanding creative workflows is advantageous.

• Skill Development: Continuous learning in design software, animation, video editing, and project management methodologies, alongside leadership and communication skills, supported by company training and development programs.

📝 Enhancement Note: The role offers a clear path for individuals looking to blend creative expertise with management and operational skills. Growth opportunities are geared towards both deepening creative leadership and expanding into broader operational or strategic roles within the marketing technology landscape.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no central office requirement. Team members work from their own home offices.

Office Location(s): The company operates remotely with team members located across the United States and the Philippines. This distributed model requires strong digital communication and collaboration tools.

Workspace Context:

• Collaborative Digital Space: The work environment is inherently digital, relying on platforms like Slack, Zoom, Asana, and cloud-based design tools to foster collaboration and communication among distributed team members.

• Technology & Tools: Access to industry-standard design and video editing software (Adobe Creative Suite, Canva, Premiere Pro, After Effects) and project management systems (Asana) is fundamental to the daily workflow.

• Team Interaction: While remote, the company emphasizes cohesive team building through structured virtual meetings, 1:1s, and ongoing collaboration efforts, ensuring no one feels isolated.

Work Schedule:

• The standard work schedule is full-time, approximately 40 hours per week. While remote work offers flexibility, team members are expected to be available during core business hours for meetings, client communications, and collaborative tasks, particularly when working with teams in different time zones.

📝 Enhancement Note: The fully remote nature of the role necessitates a high degree of self-discipline, excellent digital communication skills, and comfort with virtual collaboration tools. The company's efforts to foster a cohesive remote culture are a key aspect of the work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: An initial review of your application, focusing on resume and portfolio alignment with the role's requirements, particularly experience in digital design, team leadership, and project management.

• Portfolio Review & Creative Challenge: A dedicated session to review your submitted portfolio. This may be followed by a practical creative challenge or a case study presentation demonstrating your design skills, problem-solving approach, and ability to manage creative projects under specific constraints.

• Managerial/Team Interviews: Interviews with the hiring manager (Director of Creative Services) and potentially other team members or cross-functional stakeholders to assess leadership style, collaboration skills, operational thinking, and cultural fit.

• Final Interview: A potential final interview with senior leadership to discuss overall fit, strategic thinking, and long-term potential within the company.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your range of skills (graphic design, animation, video editing), leadership experience, and ability to manage creative processes. Include examples of both individual contributions and team-led projects.

• Highlight Operations & Process: For each project, briefly explain your role, the challenges faced, the solutions implemented, and the outcomes achieved. Emphasize any process improvements, workflow optimizations, or team management aspects you were responsible for.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your creative work or operational improvements (e.g., "Increased engagement by X%," "Reduced turnaround time by Y hours," "Managed a team of Z designers").

• Brand Alignment & Quality: Ensure all presented work is high-quality, well-organized, and clearly demonstrates your understanding of brand consistency and effective visual communication.

Challenge Preparation:

• Understand the Brief: If a creative challenge is provided, thoroughly read and understand the brief, objectives, target audience, and any constraints.

• Focus on Process & Rationale: For any operational or strategic questions, be prepared to articulate your thought process, the steps you would take, and the rationale behind your decisions, drawing on your experience with Asana or similar tools.

• Demonstrate Leadership: Be ready to discuss how you would delegate tasks, manage feedback, and ensure quality within a remote team setting.

📝 Enhancement Note: The emphasis on a portfolio review and potential creative challenge indicates that practical skills and the ability to demonstrate past performance are paramount. Applicants should prepare to articulate not just their design capabilities but also their operational and leadership methodologies.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management: Asana (primary tool for workload distribution, tracking, and team coordination).

• Graphic Design: Adobe Photoshop, Canva (for creating static visuals, banners, and ad creatives).

• Animation & Motion Graphics: Adobe After Effects (for animated banners, motion graphics, and video elements).

• Video Editing: Adobe Premiere Pro, Final Cut Pro, or similar (for editing video ads, commercials, and other video content).

• Creative Briefing/Management: TheBrief (preferred tool for managing creative briefs and project initiation).

Analytics & Reporting:

CRM & Automation:

• The company's focus on targeted advertising suggests potential integration with CRM or marketing automation platforms, though direct management of these by the Design Manager is unlikely. Collaboration with teams that use these systems is expected.

📝 Enhancement Note: Proficiency with Asana is a critical operational requirement for this role, underpinning the team's workflow and project management. Expertise in the Adobe Creative Suite and Canva is essential for the creative aspects.

👥 Team Culture & Values

Operations Values:

• Accountability: Taking ownership of individual and team deliverables, ensuring tasks are completed to a high standard and on time. This extends to owning process improvements and problem-solving.

• Authenticity: Encouraging genuine communication, transparency, and honest feedback within the team and with cross-functional partners.

• Caring: Fostering an empathetic and supportive environment where team members feel valued, understood, and supported in their professional and personal well-being.

• Neutralevity: Approaching creative challenges and project management with an objective, unbiased perspective, focusing on the best solutions based on data and strategic goals.

• Surprise & Delight: Striving to exceed expectations in creative output and team collaboration, delivering exceptional results that impress clients and colleagues.

• X-Ray Vision: Encouraging a deep understanding of project requirements, client needs, and operational challenges, looking beyond the surface to identify root causes and proactive solutions.

Collaboration Style:

• Remote-First & Connected: Despite being remote, the team emphasizes active and consistent communication through digital channels, ensuring collaboration is seamless and inclusive.

• Feedback-Oriented: A culture that encourages constructive feedback loops, both for creative work and for operational processes, to drive continuous improvement.

• Proactive & Solution-Driven: Team members are expected to be proactive in identifying potential issues or improvements and proposing solutions, rather than waiting for problems to arise.

• Cross-Functional Integration: A strong emphasis on working effectively with departments like Client Success and Campaigns, understanding their needs and ensuring the creative output supports their objectives.

📝 Enhancement Note: The explicit mention of core values like "Accountability," "X-Ray Vision," and "Surprise & Delight" suggests a performance-driven culture that also prioritizes deep understanding, problem-solving, and exceeding expectations. These values are critical for effective operations management.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing a Remote Creative Pod: Ensuring consistent productivity, quality, and team cohesion across a geographically dispersed team requires strong virtual leadership and communication skills.

• High Volume Deliverables: Managing the workflow and quality control for over 1,000 creative assignments monthly, while also contributing personally, demands exceptional organizational and delegation abilities.

• Balancing Creative Oversight with Operational Tasks: Effectively dividing time and focus between leading creative direction, reviewing work, and managing operational aspects like workload tracking and team check-ins.

• Adapting to Evolving Digital Marketing Trends: Staying ahead of the curve in digital advertising, creative technologies, and client demands to ensure the team's output remains relevant and effective.

Learning & Development Opportunities:

• Advanced Creative Software Training: Opportunities to deepen expertise in animation, video editing, or emergent design tools.

• Operations & Management Skills: Development in areas such as process optimization, agile methodologies, team leadership, and performance management, potentially through internal workshops or external courses.

• Industry Conferences & Certifications: Potential support for attending relevant digital marketing or creative operations conferences, or obtaining certifications in project management or design software.

• Mentorship from Senior Leadership: Guidance from experienced Directors and VPs within the company, offering insights into strategic decision-making and career progression within the creative operations field.

📝 Enhancement Note: The challenges presented are typical for a managerial role in a fast-paced, high-volume creative environment, especially one that is fully remote. The growth opportunities are well-aligned with advancing both creative and operational skill sets.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to managing a remote creative team. How do you ensure accountability and foster collaboration?" (Focus on Asana usage, communication strategies, delegation techniques, and team-building activities.)

• "Walk me through a time you had to significantly improve a creative workflow or process. What was the situation, what steps did you take, and what was the result?" (Highlight problem-solving, process analysis, implementation of tools like Asana, and quantifiable outcomes.)

Company & Culture Questions:

• "Based on our company values and the job description, how do you see yourself contributing to Intrinsic Digital's culture and operational success?" (Connect your experience and approach to their core values like Accountability, X-Ray Vision, and Surprise & Delight.)

• "How would you collaborate with Client Success and Campaign teams to ensure creative assets meet campaign objectives and client expectations?" (Discuss communication protocols, feedback loops, and understanding of campaign goals.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, clearly articulate the project's objective, your role, the challenges, your process (including any operational steps), and the final outcome.

• Showcase Management Skills: Include examples where you led a project, delegated tasks, or managed a workflow. Explain how you ensured quality and timely delivery.

• Highlight Tool Proficiency: Be prepared to briefly explain how you used tools like Asana, Adobe Creative Suite, or video editing software to achieve project goals.

• Demonstrate Problem-Solving: For any challenging projects, explain how you used your "X-Ray Vision" to identify issues and your "Accountability" to resolve them effectively.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of both creative execution and operational management. Be ready to provide specific examples using the STAR method, illustrating your experience with the tools and processes mentioned in the job description.

📌 Application Steps

To apply for this Digital Design Manager position:

• Submit your application through the provided link on the Intrinsic Digital Marketing careers page.

• Curate Your Portfolio: Ensure your online portfolio prominently features examples of digital design, animation, and video editing. Crucially, include case studies or descriptions that highlight your project management experience, team leadership, and any process improvements you've implemented.

• Tailor Your Resume: Optimize your resume to clearly articulate your years of experience in digital marketing and design, specifically calling out your people management experience. Incorporate keywords from the job description such as "Asana," "Adobe Creative Suite," "video editing," "project management," and "team leadership."

• Prepare Your Narrative: Practice articulating your experience using the STAR method, focusing on examples that showcase your operational skills, leadership style, and ability to manage creative workflows and high volumes of work. Be ready to discuss your experience with remote team management.

• Research Intrinsic Digital: Familiarize yourself with Intrinsic Digital's services (geofencing, Kurie, etc.), their core values, and their "Great Places to Work" certification. Understand how your management style and creative philosophy align with their culture and mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.