Creative Designer

📍 Job Overview

Job Title: Creative Designer

Company: Children's Hospital of Philadelphia (CHOP)

Location: Philadelphia, Pennsylvania, United States

Job Type: Full-time

Category: Creative & Media / Art & Design / Education / Healthcare

Date Posted: August 7, 2026

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• Design and develop engaging print, web, video, and interactive multimedia solutions for critical training, education, and communication initiatives within a leading pediatric healthcare institution.

• Collaborate with senior team members and subject matter experts to conceptualize and produce advanced learning projects, including blended learning modules and performance-based skill training.

• Author and produce motion graphics, 2D and 3D animations, and visual assets for diverse multimedia communication and educational platforms, ensuring adherence to brand and departmental standards.

• Manage photography and videography production, including setup, shooting, post-production, editing, and archiving, to support various communication needs.

📝 Enhancement Note: While the provided description is for a "Creative Designer," the responsibilities heavily lean towards instructional design and multimedia development within an educational context. This role requires a blend of artistic talent and technical proficiency to create impactful learning materials for a healthcare institution. The "operations" aspect here is in the efficient and effective creation and deployment of educational content, aligning with the operational goals of training and communication.

📈 Primary Responsibilities

• Design and develop blended learning solutions utilizing a variety of techniques and media assets tailored for diverse learning audiences.

• Partner with senior staff to design, develop, and implement advanced learning projects that focus on performance and accomplishment-based skills training.

• Produce high-quality deliverables for instructor-led training, traditional eLearning, mobile, and web-based educational platforms.

• Execute photography and photo editing tasks, including equipment setup, production, post-production, and archiving of visual assets.

• Assist with audio and video production and post-production, including authoring motion graphics and advanced design adaptations for multimedia communication.

• Collaborate with Subject Matter Experts (SMEs) on storyboard development, participate in on-site production, and organize storage of multimedia assets.

• Create innovative designs for various print and online materials, conceptualizing and developing visuals that strictly adhere to brand and departmental standards.

• Develop interface and responsive design wireframes and mockups, ensuring user-friendly and accessible digital experiences.

• Utilize SharePoint and other content management systems for the efficient launch and deployment of designed assets and learning modules.

📝 Enhancement Note: The primary responsibilities emphasize a hands-on approach to multimedia creation and instructional design. The role requires not only creative design skills but also the ability to manage production workflows, collaborate effectively with subject matter experts, and deploy content through various systems. This suggests a need for strong project management and communication skills alongside creative talent.

🎓 Skills & Qualifications

Education:

• Bachelor's Degree in Computer Art, Graphic Design, Visual Communication, Instructional Design, or a closely related field is Required.

• A Bachelor's Degree in a related field is considered Preferred. Experience:

• A minimum of two (2) years of professional experience in a relevant creative or design role is Required.

• Experience with eLearning software such as Articulate Storyline or Adobe Captivate is Preferred.

• Familiarity with 3D graphics applications like Cinema 4D or Maya is Preferred.

• Hands-on experience with audio and video production and editing using Adobe applications is Preferred. Required Skills:

• Exceptional proficiency with Adobe Creative Cloud applications, including Photoshop, Illustrator, and InDesign.

• A solid understanding of fundamental design principles, including color theory, composition, and typography.

• Demonstrated ability to create effective print and digital design assets. Preferred Skills:

• Competency in Adobe After Effects or other motion graphic software for dynamic visual content creation.

• Familiarity with web development languages such as HTML, CSS, and JavaScript for web-based design integration.

• Experience with photo retouching and manipulation techniques to enhance visual assets.

📝 Enhancement Note: The qualifications highlight a strong foundation in graphic design tools and principles, with a clear preference for candidates who can also handle motion graphics, web technologies, and specialized 3D software. The "preferred" skills point towards a multi-faceted role where adaptability and a broad technical skillset are highly valued, especially within the healthcare education sector.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of design projects, including examples of print collateral, web graphics, and interactive multimedia elements.

• Include case studies demonstrating the design and development process for blended learning solutions or educational modules, highlighting problem-solving and user-centric design approaches.

• Provide examples of motion graphics, 2D/3D animations, or video editing projects that illustrate technical proficiency and creative storytelling.

• Demonstrate experience with content deployment or integration, such as examples of designs implemented on websites, SharePoint, or other content management systems. Process Documentation:

• Detail the workflow for conceptualizing and developing design projects from initial brief to final delivery.

• Explain methodologies used for collaborating with subject matter experts and incorporating feedback into design iterations.

• Illustrate how design principles and brand standards are applied consistently across different media and projects.

• Describe processes for managing and archiving digital assets, including photography and video content.

📝 Enhancement Note: For a Creative Designer role with multimedia and instructional design components, a portfolio is crucial. It should not only display visual output but also the process behind it. This includes demonstrating how designs solve problems, adhere to brand guidelines, and are effectively deployed. Highlighting experience with educational content and interactive elements will be particularly advantageous.

💵 Compensation & Benefits

Salary Range: $76,100.00 - $97,000.00 Annually

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision plans.

• Retirement savings plan with employer match (e.g., 401k or equivalent).

• Paid time off, including vacation, sick leave, and holidays.

• Opportunities for professional development, training, and continuing education to enhance skills in design and multimedia.

• Potential for employee assistance programs and wellness initiatives. Working Hours:

• Standard full-time work week, typically 40 hours per week.

• Shift is described as "Day."

📝 Enhancement Note: The provided salary range of $76,100 - $97,000 annually for a Creative Designer with 2-5 years of experience in Philadelphia, PA, aligns with industry benchmarks for roles requiring specialized design software proficiency and multimedia development skills within a healthcare setting. The "Day" shift indicates a standard business hours schedule. Benefits are standard for a large healthcare institution.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare / Pediatric Care / Research & Education

Company Size: CHOP is a large institution, employing over 20,000 "Breakthrough Makers." This size indicates a robust organizational structure with ample resources and opportunities for specialization and collaboration.

Founded: While the founding date is not explicitly provided, CHOP is a long-established and renowned children's hospital, suggesting a culture deeply rooted in patient care, innovation, and medical advancement.

Team Structure:

• The Creative Designer likely works within a larger department focused on education, training, or communications, possibly part of the Learning & Development or Marketing & Communications teams.

• This department would typically include senior designers, instructional designers, multimedia specialists, and project managers.

• Collaboration is expected with subject matter experts (SMEs) across various clinical and research departments to develop accurate and effective educational content. Methodology:

• Emphasis on data-driven design and learning effectiveness, ensuring that educational materials lead to measurable improvements in skills and knowledge.

• A collaborative approach to content creation, involving SMEs and senior team members in the design and review process.

• Commitment to innovation in educational delivery, exploring new technologies and media to enhance engagement and learning outcomes.

• Adherence to strict brand and departmental standards to maintain consistency and professionalism across all communications.

Company Website: https://www.chop.edu/

📝 Enhancement Note: CHOP's culture is centered around "Breakthrough Makers," emphasizing innovation, impact, and a diverse community. For a Creative Designer, this translates to an environment that values creativity, technical skill, and the ability to contribute to the hospital's mission of advancing pediatric care through effective communication and education. The role's operational aspect is in supporting these broader organizational goals.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-to-mid-level position within the creative and educational technology field. It requires specialized technical skills and a foundational understanding of design principles and multimedia production. The "Creative Designer" title, combined with the responsibilities, suggests a role that bridges graphic design with instructional design and multimedia development.

Reporting Structure: The Creative Designer will likely report to a Creative Manager, Director of Learning & Development, or a similar leadership role within the relevant department. They will collaborate closely with senior team members on projects.

Operations Impact: The Creative Designer's work directly impacts the operational efficiency of training and communication at CHOP. By creating high-quality, engaging, and accessible educational materials, they contribute to:

• Improved knowledge retention and skill development for healthcare professionals and potentially patients/families.

• Streamlined onboarding and training processes.

• Consistent brand messaging and communication across the institution.

• Enhanced effectiveness of educational initiatives, supporting CHOP's mission and operational goals. Growth Opportunities:

• Specialization: Develop deeper expertise in specific areas like motion graphics, 3D animation, advanced eLearning development (Articulate Storyline/Captivate), or instructional design methodologies.

• Leadership: Progress to Senior Creative Designer, Lead Instructional Designer, or Multimedia Production Manager roles, taking on more complex projects and team leadership responsibilities.

• Skill Expansion: Gain proficiency in new software, emerging technologies, and advanced design techniques relevant to healthcare education and communication.

• Cross-functional Exposure: Work on diverse projects across different departments, broadening understanding of CHOP's operational needs and contributing to various communication strategies.

📝 Enhancement Note: This role offers a solid foundation for a career in creative services, educational technology, or multimedia production within a large, mission-driven organization. The growth path emphasizes building technical mastery and potentially moving into leadership or specialized expert roles. The "operations" aspect of growth lies in acquiring skills that enhance organizational efficiency and effectiveness.

🌐 Work Environment

Office Type: This is an on-site position, indicating a traditional office environment within the Children's Hospital of Philadelphia campus. The specific location mentioned is the "Roberts Ctr Pediatric Research" building.

Office Location(s):

• Primary location: Roberts Center for Pediatric Research, Philadelphia, PA. This is a key research and clinical facility within CHOP. Workspace Context:

• The workspace is likely a professional office setting equipped with the necessary hardware and software for design and multimedia production.

• Expect collaboration with colleagues within the design/education team, as well as interactions with subject matter experts from various hospital departments.

• Access to specialized equipment for photography and video production may be available.

• The environment will likely be fast-paced, with deadlines driven by project needs and institutional communication requirements. Work Schedule:

• Standard business hours (Day shift, 40 hours/week) are typical, allowing for integration into the hospital's daily operations and collaborative efforts with staff who work regular schedules.

📝 Enhancement Note: Working on-site at a major hospital like CHOP means being part of a dynamic and often demanding environment. The "workspace context" implies a need for professionals who can thrive in a collaborative setting, manage their time effectively, and adapt to the specific needs of a healthcare institution.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by HR and the hiring manager to assess qualifications and creative fit.

• Technical/Creative Assessment: This may involve a portfolio review session where you present your work, discuss your design process, and explain how you've achieved specific outcomes. A practical design exercise or skills test (e.g., a small design challenge, motion graphic task) might be administered.

• Behavioral/Situational Interviews: Questions will focus on your experience with collaboration, problem-solving, managing deadlines, and working with SMEs. Expect questions related to your understanding of design principles and your approach to learning development.

• Team/Stakeholder Interviews: You may meet with other members of the creative team or key stakeholders (e.g., instructional designers, department representatives) to assess cultural fit and communication style.

Portfolio Review Tips:

• Curate Selectively: Showcase your strongest and most relevant work. Aim for 5-8 projects that demonstrate the breadth of your skills (print, web, video, motion graphics, eLearning).

• Tell a Story: For each project, explain the problem you were solving, your design process, the tools you used, your role, and the impact or outcome of your work. Quantify results where possible.

• Highlight Process: Include wireframes, mockups, storyboards, or sketches to show your thought process and iteration.

• Demonstrate Versatility: Ensure your portfolio includes examples that align with the responsibilities listed, particularly multimedia development, motion graphics, and instructional design elements.

• Professional Presentation: Your portfolio itself should be well-designed and easy to navigate. Consider a digital portfolio (website) or a polished PDF.

Challenge Preparation:

• Design Fundamentals: Be ready to discuss core design principles (color, typography, layout, composition).

• Software Proficiency: Be prepared to talk about your experience with Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects) and potentially eLearning tools.

• Problem-Solving: Think about how you approach design challenges, especially when working with technical or complex subject matter like in healthcare.

• Collaboration: Prepare examples of how you've worked effectively with clients, SMEs, or team members to achieve project goals.

📝 Enhancement Note: The interview process for a role like this heavily relies on demonstrating both creative talent and practical application. A strong portfolio is non-negotiable, and candidates should be prepared to articulate their process and impact clearly. The healthcare context means emphasizing clarity, accuracy, and adherence to standards.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Cloud Suite: Essential proficiency expected in Photoshop, Illustrator, and InDesign for graphic design tasks.

• Adobe After Effects: Highly preferred for motion graphics, animation, and video post-production.

• Video Editing Software: Proficiency with Adobe Premiere Pro or similar tools for video production and post-production.

• 3D Graphics Applications (Preferred): Cinema 4D, Maya, or similar for 2D and 3D animation development.

Analytics & Reporting:

• SharePoint: Used for content management, deployment, and potentially collaboration.

• Content Management Systems (CMS): Familiarity with launching/deploying designs through CMS platforms.

CRM & Automation:

• eLearning Authoring Tools (Preferred): Articulate Storyline, Adobe Captivate for creating interactive learning modules.

• Web Technologies (Preferred): HTML, CSS, JavaScript for understanding web design integration and potentially basic implementation.

📝 Enhancement Note: The technology stack is heavily skewed towards Adobe Creative Cloud, with a strong emphasis on graphic design, motion graphics, and video production. The preferred skills in eLearning authoring tools and web technologies indicate a move towards more interactive and digital learning content development, which is crucial for modern educational operations.

👥 Team Culture & Values

Operations Values:

• Innovation: CHOP fosters a culture of "Breakthrough Makers," encouraging new ideas and approaches to problem-solving, especially in advancing pediatric care.

• Collaboration: The hospital emphasizes teamwork and cross-functional cooperation to achieve its mission. This means working effectively with diverse teams, including clinical staff, researchers, and other creative professionals.

• Excellence: A commitment to high-quality standards in all aspects of work, from patient care to internal communications and educational materials.

• Impact: A focus on making a tangible difference in the lives of children and families through dedicated work and continuous improvement.

• Data-Driven Approach: While not explicitly stated for design, operations within healthcare often rely on data for decision-making, efficiency, and measuring outcomes. This can translate to design choices that are informed by user feedback and learning effectiveness metrics.

Collaboration Style:

• Team-Oriented: Expect to work closely with a team of designers, multimedia specialists, and instructional designers, sharing feedback and supporting project goals.

• SME Partnership: A key aspect will be collaborating with subject matter experts from clinical and research areas, requiring strong communication skills to translate complex information into accessible visual content.

• Feedback Integration: Openness to receiving and incorporating constructive criticism from senior staff, clients, and SMEs to refine designs and ensure accuracy.

📝 Enhancement Note: The culture at CHOP is driven by its mission to improve pediatric health. For a Creative Designer, this means aligning creative output with the hospital's values of innovation, collaboration, and excellence. The "operations" aspect here is how these values translate into daily work practices and team dynamics, fostering an environment conducive to producing high-impact educational and communication materials.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Information: A primary challenge will be converting complex medical and research information into clear, engaging, and accurate visual content for diverse audiences.

• Balancing Creative Vision with Brand Standards: Maintaining creative integrity while strictly adhering to CHOP's brand guidelines and departmental requirements.

• Managing Multiple Projects & Deadlines: Juggling various design projects simultaneously, each with its own set of stakeholders, requirements, and deadlines within a busy hospital environment.

• Keeping Pace with Technology: The rapid evolution of design software, multimedia tools, and digital platforms requires continuous learning and adaptation.

Learning & Development Opportunities:

• Advanced Software Training: Opportunities to deepen skills in Adobe Creative Cloud, particularly After Effects, and explore specialized software like 3D modeling or advanced eLearning tools.

• Instructional Design Principles: Gaining formal knowledge and practical experience in adult learning theories, course design, and evaluation methods.

• Multimedia Production Skills: Enhancing expertise in video production, audio engineering, and interactive content development.

• Healthcare Industry Acumen: Developing a deeper understanding of pediatric healthcare, research, and medical terminology to inform design decisions.

• Mentorship: Learning from senior designers and instructional designers within the organization.

📝 Enhancement Note: This role presents an opportunity to grow within a specialized field in a highly impactful industry. The challenges are typical for creative professionals but are amplified by the healthcare context, requiring precision and clarity. The growth opportunities are geared towards becoming a highly skilled multimedia and educational content specialist.

💡 Interview Preparation

Strategy Questions:

• Portfolio Presentation: Be prepared to walk through your portfolio, highlighting 2-3 key projects that best demonstrate your skills relevant to this role (e.g., motion graphics, instructional design, multimedia development). For each, explain the objective, your process, challenges, and the outcome.

• Design Process: Describe your typical workflow for taking a design project from concept to completion. How do you gather requirements, brainstorm ideas, incorporate feedback, and ensure quality?

• Problem-Solving: How would you approach designing an eLearning module for a complex medical procedure? Or how would you create a compelling visual campaign to communicate a new hospital initiative?

• Tool Proficiency: Be ready to discuss your experience with specific software (Adobe Creative Cloud, After Effects, eLearning tools, etc.) and how you leverage them to achieve desired results.

Company & Culture Questions:

• CHOP Mission: Why are you interested in working for Children's Hospital of Philadelphia, and how do your skills align with our mission of advancing pediatric care?

• Collaboration: Describe a time you had to work with a subject matter expert who had different ideas or communication styles. How did you navigate that relationship to achieve a successful outcome?

• Adaptability: How do you stay current with design trends and new technologies, and how do you incorporate them into your work?

Portfolio Presentation Strategy:

• Focus on Relevance: Select projects that directly showcase skills mentioned in the job description: print, web, video, interactive multimedia, motion graphics.

• Quantify Impact: If possible, provide metrics or explain the positive impact of your designs (e.g., increased engagement, improved understanding, successful deployment).

• Showcase Process: Include examples of storyboards, wireframes, or early concepts to demonstrate your creative and problem-solving journey.

• Technical Details: Be ready to discuss the technical aspects of your projects, including software used and any challenges overcome.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of creative talent, technical skill, and an understanding of the healthcare context. The portfolio is your primary tool; prepare to present it effectively and discuss your process in detail.

📌 Application Steps

To apply for this Creative Designer position:

• Submit your application through the CHOP Careers portal via the provided URL.

• Tailor your resume: Highlight experience with Adobe Creative Cloud, motion graphics, video production, and any instructional design or eLearning development. Use keywords from the job description.

• Prepare your portfolio: Ensure it is up-to-date, showcases relevant projects (print, web, video, motion graphics), and includes case studies or explanations of your design process and impact.

• Research CHOP: Familiarize yourself with the hospital's mission, values, and recent initiatives to articulate your interest and cultural fit during the interview.

• Practice your pitch: Be ready to concisely explain your experience and how your skills can contribute to CHOP's communication and education goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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