Content Designer - Wealth

📍 Job Overview

Job Title: Content Designer - Wealth

Company: TEKsystems

Location: Chicago, Illinois, USA

Job Type: CONTRACTOR

Category: UX/Product Design Operations

Date Posted: April 28, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (3 days onsite)

🚀 Role Summary

• This role focuses on shaping clear, intuitive, and human-centered content for digital experiences within the Wealth Management sector, emphasizing UX/CX rather than traditional copywriting.

• Responsibilities include defining content structure, developing content frameworks, writing user-facing copy, and collaborating with cross-functional teams like product, design, and development.

• The position requires a strong understanding of information architecture, content systems, and delivering end-to-end content solutions in ambiguous and evolving environments.

• Candidates must possess a demonstrable portfolio showcasing their content design expertise, specifically within UX/CX, and ideally with experience in Wealth Management, Banking, or Insurance.

📝 Enhancement Note: The job title "Content Designer - Wealth" combined with the emphasis on "UX/CX" and the exclusion of a "copywriter position" clearly indicates a role focused on the strategic and structural aspects of content within user interfaces, not marketing or promotional copy. The prioritization of Wealth experience points towards a need for domain-specific understanding to create effective user journeys for financial advisors and clients.

📈 Primary Responsibilities

• Define and structure content for advisor- and client-facing digital experiences, ensuring clarity, usability, and alignment with user needs.

• Develop and implement robust content frameworks, patterns, and guidelines to support scalable and consistent user experiences across digital platforms.

• Craft and refine user-facing copy, including microcopy, error messages, and instructional flows, utilizing tools like Figma and within product development environments.

• Collaborate closely with product owners, UX designers, user researchers, and broader design teams to ensure cohesive and integrated digital solutions.

• Articulate problem spaces, design decisions, and project outcomes effectively through presentations, portfolio reviews, and team discussions.

• Apply and contribute to the evolution of design systems, ensuring content adheres to accessibility standards, brand consistency, and overall quality benchmarks.

• Operate with a high degree of autonomy in a dynamic and evolving work environment where processes and scenarios may not be fully defined, requiring proactive problem-solving and adaptability.

📝 Enhancement Note: The responsibilities highlight a need for strategic thinking in content development, not just execution. Terms like "define and structure content," "develop content frameworks," and "apply and contribute to design systems" indicate a senior-level contribution to UX strategy and product development. The emphasis on operating independently in an "evolving, ambiguous environment" suggests the need for strong self-management and problem-solving skills.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Communications, Human-Computer Interaction, or a related field is typically expected for mid-level UX roles. Equivalent practical experience will also be considered.

Experience: A minimum of 4 years of professional experience working within a UX team as a Content Designer or UX Writer is mandatory. Experience specifically within the Wealth Management sector is highly prioritized, followed by Banking and Insurance.

Required Skills:

• Proven experience in Content Design for User Experience (UX) and Customer Experience (CX).

• Expertise in UX Writing, including microcopy, error messages, and instructional text.

• Strong understanding of Information Architecture and content structuring principles.

• Proficiency in Figma for content creation, review, and collaboration.

• Familiarity with Design Systems and their application to content consistency.

• Ability to develop and articulate Content Strategy and frameworks.

• Experience in User Research interpretation and application to content decisions.

• Excellent Communication and Presentation Skills to articulate complex ideas and project outcomes.

Preferred Skills:

• Direct experience within the Wealth Management industry.

• Familiarity with Banking or Insurance industry content requirements.

• Knowledge of Accessibility standards (e.g., WCAG) and their impact on content.

• Experience with Content Management Systems (CMS).

• Understanding of Agile development methodologies.

• Background in Product Design collaboration.

📝 Enhancement Note: The explicit mention of "UX/CX" experience over "copywriter" and the prioritization of industry experience (Wealth, Banking, Insurance) are critical indicators. The requirement for a portfolio available with a password on the resume underscores the need for tangible proof of skills in UI content, information architecture, and collaboration within design processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A password-protected portfolio must be provided with the resume, showcasing relevant work.

• The portfolio should clearly demonstrate experience in Content Design for digital products, focusing on UX/CX.

• Showcase examples of shaping information architecture, developing content systems, and delivering end-to-end content solutions.

• Highlight projects where content design directly contributed to improved user experience, clarity, and usability.

Process Documentation:

• Demonstrate experience in defining and structuring content within various digital interfaces.

• Provide examples of developing content frameworks, patterns, and guidelines for scalability and consistency.

• Showcase the process of writing and refining user-facing copy, including microcopy and error messages.

• Illustrate collaboration processes with product owners, UX designers, researchers, and development teams.

• Show how you apply and contribute to design systems, ensuring accessibility and quality.

📝 Enhancement Note: The requirement for a "portfolio required should be available with password on your resume" is a direct instruction. This means candidates MUST have a portfolio ready and accessible, and the password information should be clearly indicated on their resume for the recruiters to access. The content of the portfolio should specifically focus on UX/CX content design, not general marketing or editorial writing.

💵 Compensation & Benefits

Salary Range: $50.00 - $60.00 per hour (USD). This hourly rate is based on the provided job description for a Contract role in Chicago, IL, with 4 years of experience. The range reflects typical compensation for mid-level UX Content Designers in a major metropolitan area, adjusted for the contract employment type.

Benefits:

• Medical, Dental & Vision insurance

• Critical Illness, Accident, and Hospital Insurance

• 401(k) Retirement Plan (Pre-tax and Roth options)

• Voluntary Life Insurance & AD&D for employee and dependents

• Short and Long-term Disability insurance

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program (EAP)

• Paid Time Off (PTO), Vacation, or Sick Leave

Working Hours: 40 hours per week. This is a full-time contract role.

📝 Enhancement Note: The salary is for a contractor role, which typically means it does not include the same level of benefits or long-term security as a full-time permanent position. However, TEKsystems does offer a comprehensive benefits package for contractors, which is detailed. The hourly rate is competitive for a mid-level UX Content Designer role in a high-cost-of-living area like Chicago.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services & Staffing. TEKsystems is a major player in providing IT staffing and services, working with a wide range of clients, including many in the financial services sector.

Company Size: TEKsystems is part of Allegis Group, a global leader in talent solutions. TEKsystems itself comprises 80,000+ employees, indicating a large, established organization with extensive resources and reach.

Founded: TEKsystems was founded in 1983, part of Allegis Group founded in 1994. This long history suggests stability and deep industry knowledge.

Team Structure:

• The Content Designer will likely be part of a broader Design or Product team, potentially embedded within a specific client's project team.

• Collaboration will occur with Product Owners, UX Designers, User Researchers, and Development teams, indicating a cross-functional and project-based team structure.

Methodology:

• Emphasis on human-centered design and delivering end-to-end content solutions.

• Work is conducted in an "evolving, ambiguous environment," suggesting a need for adaptability and agile methodologies.

• Contribution to and application of design systems points to a structured approach to UI consistency and quality.

• Collaboration with product, design, and dev partners implies an integrated product development lifecycle.

Company Website: https://careers.teksystems.com/us/en

📝 Enhancement Note: TEKsystems operates as a staffing and services provider, meaning this role is a contract position for one of their clients. The culture and team dynamics will largely be dictated by the client's environment (likely a financial institution in this case), though TEKsystems' own values of partnership and transformation will influence the overall engagement.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Content Designer, requiring 4+ years of specialized UX/CX content experience. It involves shaping strategy, defining frameworks, and operating independently, indicating a significant level of responsibility beyond entry-level tasks.

Reporting Structure: The role reports to a Design Manager. This suggests mentorship opportunities and a clear line of communication for performance and career development within the design function.

Operations Impact: The Content Designer directly impacts the user experience of financial advisors and clients. By ensuring clarity and usability of digital interfaces, this role is crucial for driving adoption, efficiency, and satisfaction within the wealth management platform, ultimately contributing to client retention and operational effectiveness.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX Content Design, Information Architecture, and Content Strategy within the financial services domain.

• Cross-functional Leadership: Gain experience leading content initiatives within complex product development cycles and collaborating with diverse teams.

• Design System Contribution: Influence and contribute to the evolution of design systems, a high-impact area for large organizations.

• Client Exposure: Work with a prominent financial institution, building a strong portfolio and industry connections.

• Potential for Contract Extension/Further Opportunities: Successful performance in this contract role could lead to extensions or other opportunities within TEKsystems' client network.

📝 Enhancement Note: While this is a contract role, the emphasis on "evolving, ambiguous environments" and contributing to "design systems" suggests opportunities to tackle complex problems and influence product direction, which are valuable experiences for career growth in operations and design.

🌐 Work Environment

Office Type: This is a hybrid position.

Office Location(s): Chicago, IL. The role requires 3 days per week onsite at the Chicago office.

Workspace Context:

• The hybrid model allows for a blend of focused individual work (potentially at home) and collaborative in-office sessions.

• Onsite days will facilitate direct interaction and collaboration with product, design, and development teams, fostering real-time problem-solving and idea exchange.

• Access to office resources and the opportunity to build in-person relationships with colleagues are key aspects of the onsite component.

• The work environment is described as "evolving, ambiguous," suggesting a dynamic and fast-paced setting where adaptability and proactive engagement are valued.

Work Schedule: The standard work schedule is 40 hours per week. Specific daily hours are not detailed but are expected to align with typical business operations, with flexibility likely managed within the 3-day onsite requirement.

📝 Enhancement Note: The 3-day onsite requirement in Chicago is a critical detail for candidates considering remote or fully on-site work. This hybrid model is common for roles requiring significant team collaboration and access to specific office resources.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely conducted by TEKsystems recruiters to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: A critical step where candidates will present their portfolio to the client's hiring team. Be prepared to discuss your process, decisions, and the impact of your content design work.

• Technical/Skills Assessment: May involve a practical exercise or case study focused on content design challenges relevant to wealth management or financial services.

• Team/Manager Interviews: Discussions with the Design Manager and potentially key collaborators (Product, UX) to evaluate collaboration style, problem-solving approach, and alignment with team dynamics.

• Final Evaluation: Assessment of overall fit, experience, and potential contribution to the client's projects.

Portfolio Review Tips:

• Curate Strategically: Select 2-4 of your strongest projects that directly align with UX/CX content design, ideally with financial services or complex digital product experience.

• Tell a Story: For each project, clearly articulate the problem, your specific role and contributions, the design process followed, key decisions made (and why), and the resulting outcomes (quantified if possible).

• Highlight Process: Emphasize your approach to information architecture, content systems, user research integration, and collaboration with design and development teams.

• Demonstrate Domain Understanding: If you have wealth management or financial services experience, explicitly showcase projects that reflect this understanding.

• Prepare for Questions: Anticipate questions about your process, how you handle ambiguity, your experience with design systems, and how you ensure content is human-centered and accessible.

Challenge Preparation:

• Content Audit/Critique: Be ready to analyze and critique existing content on a financial platform or suggest improvements for a hypothetical scenario.

• Microcopy Writing: Practice writing clear, concise, and helpful microcopy for common UI elements or error states.

• Content Structure/IA: Be prepared to outline content structure for a new feature or workflow within a financial application.

• Design System Alignment: Understand how you would ensure content aligns with existing design system guidelines.

📝 Enhancement Note: The emphasis on a password-protected portfolio on the resume is paramount. Candidates must ensure this is easily accessible and clearly marked. The interview process will heavily weigh the ability to articulate UX/CX content design processes and outcomes, especially within a regulated industry context like finance.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for content creation, wireframing, and collaboration. Proficiency is a must.

• Design Systems: Experience working with and contributing to design systems is expected.

• Content Management Systems (CMS): Familiarity is preferred, as content often needs to be managed and deployed through such systems.

Analytics & Reporting:

• While not explicitly listed as a primary tool, understanding how to interpret User Analytics data (e.g., from tools like Google Analytics, Adobe Analytics) to inform content decisions is highly beneficial.

CRM & Automation:

• Awareness of how content design integrates with CRM platforms (e.g., Salesforce) and marketing automation tools can be advantageous, especially for client-facing content.

📝 Enhancement Note: The explicit mention of Figma is a key technical requirement. For a Content Designer role focused on UX/CX, proficiency in design and prototyping tools is fundamental. Experience with design systems is also crucial for ensuring consistency across large digital products.

👥 Team Culture & Values

Operations Values:

• Human-Centered Approach: Prioritizing the needs and experiences of advisors and clients in all content decisions.

• Clarity and Simplicity: Striving for clear, intuitive language that reduces user friction.

• Collaboration and Partnership: Working effectively with cross-functional teams to achieve shared goals.

• Adaptability and Resilience: Thriving in evolving environments and navigating ambiguity with proactive problem-solving.

• Quality and Consistency: Upholding high standards for content accuracy, tone, and adherence to design systems.

Collaboration Style:

• Integrated Teams: Working closely with Product Managers, UX Designers, User Researchers, and Developers throughout the product lifecycle.

• Iterative Feedback: Participating in regular reviews, providing and receiving constructive feedback on content and design.

• Cross-functional Communication: Clearly articulating content strategy and design rationale to diverse stakeholders.

• Proactive Engagement: Taking initiative to identify content opportunities and address potential user experience issues.

📝 Enhancement Note: The emphasis on an "evolving, ambiguous environment" and the need to "operate independently" points to a culture that values self-starters, critical thinkers, and individuals who can drive progress without constant oversight. Collaboration is key, but it's within a framework of autonomy.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: The role operates in an evolving environment where processes and requirements may not be fully defined, requiring strong problem-solving and adaptability.

• Domain Complexity: Understanding and effectively communicating about complex financial products and services for both advisors and clients.

• Cross-functional Alignment: Ensuring consistent messaging and user experience across various digital touchpoints and collaborating with diverse teams with potentially differing priorities.

• Scalability: Developing content frameworks and systems that can scale across a growing suite of digital offerings.

Learning & Development Opportunities:

• Deepen Wealth Management Expertise: Gain significant practical experience in the financial services industry.

• Advanced UX Content Skills: Hone skills in information architecture, content strategy, and design system integration.

• Impactful Project Experience: Contribute to significant digital transformation initiatives within a major financial institution.

• Networking: Build professional relationships within TEKsystems and with client-side professionals.

• Contract-to-Hire Potential: While not guaranteed, successful contractors often have opportunities for permanent roles.

📝 Enhancement Note: The primary challenge lies in the inherent complexity of the financial services industry coupled with an evolving digital product landscape. Candidates who can demonstrate a proactive approach to learning and problem-solving will be best positioned to succeed and grow.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for defining content structure and frameworks for a new digital product feature, especially in a complex domain like wealth management." (Prepare to discuss IA, user journeys, content audits.)

• "How do you ensure content remains human-centered and accessible when working within established design systems and brand guidelines?" (Focus on user empathy, accessibility standards, and system application.)

Company & Culture Questions:

• "What interests you about working within the Wealth Management sector, and what do you see as the unique content challenges here?" (Showcase your understanding of the industry's needs.)

• "How do you approach collaboration with product managers, UX designers, and developers, especially when there are differing opinions on content direction?" (Emphasize communication, negotiation, and data-driven decision-making.)

Portfolio Presentation Strategy:

• Choose High-Impact Projects: Select 2-3 projects that best showcase your UX/CX Content Design skills, ideally related to financial services or complex digital products.

• Structure Your Narrative: For each project, use the STAR method (Situation, Task, Action, Result) to guide your storytelling. Clearly define the problem, your specific role and responsibilities, the actions you took (design process, content creation), and the measurable outcomes or lessons learned.

• Emphasize Process and Rationale: Clearly explain why you made certain content decisions, how you incorporated user research, and how your work aligned with broader product goals and design systems.

• Be Ready for Deep Dives: Anticipate questions about your Figma usage, content strategy development, and how you handle feedback and iteration.

• Visuals are Key: Ensure your portfolio presentation is clean, visually appealing, and easy to follow, with clear examples of your work.

📝 Enhancement Note: The portfolio is the central piece of the application. Candidates must be prepared to not only present it but also to defend their design choices and articulate the business impact of their content. Understanding the nuances of financial services content (compliance, clarity, trust) will be a significant advantage.

📌 Application Steps

To apply for this operations position:

• Submit your application through the TEKsystems careers portal.

• Tailor your Resume: Ensure your resume prominently highlights your 4+ years of experience in UX/CX Content Design and UX Writing. Quantify achievements where possible and use keywords like "Content Design," "UX Writing," "Information Architecture," "Figma," and "Design Systems."

• Prepare Your Portfolio: Make sure your password-protected portfolio is easily accessible and clearly referenced on your resume. Curate projects that best demonstrate your skills in shaping digital experiences for complex industries, ideally finance.

• Research TEKsystems and the Client: Understand TEKsystems' role as a staffing firm and research the likely client industry (financial services/wealth management) to better tailor your responses and demonstrate interest.

• Practice Your Narrative: Rehearse your portfolio presentation and practice answering common UX/Content Design interview questions, focusing on clarity, process, and impact.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.