Content Designer

📍 Job Overview

Job Title: Content Designer

Company: Mursion Inc

Location: United States (Remote Solely)

Job Type: Full-time

Category: Content Design / Learning Experience Design / Simulation Design

Date Posted: 2026-06-25

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• Design and develop immersive, human-centered simulations to enhance interpersonal intelligence and behavioral skills for corporate upskilling.

• Conduct in-depth research into target audiences, industries, and real-world workplace dynamics to ensure simulation authenticity and impact.

• Author comprehensive simulation materials, including participant guides, client-facing documents, and assessment criteria, for realistic and effective learning experiences.

• Collaborate extensively with cross-functional teams, clients, and subject matter experts, leveraging AI tools to iterate and refine simulation designs.

📝 Enhancement Note: While the title is "Content Designer," the description strongly indicates a specialized role within simulation and learning experience design, focusing on behavioral and conversational aspects rather than traditional content marketing or web content. The emphasis on "human behavior, workplace dynamics, communication, relationships, power, emotion, and the ways people actually speak and respond under pressure" positions this as a GTM-adjacent role focused on the product's core delivery mechanism.

📈 Primary Responsibilities

• Develop realistic simulation concepts, storylines, character archetypes, and intricate interaction dynamics that accurately mirror complex real-world workplace scenarios.

• Synthesize research findings on target audiences, industry nuances, specific roles, interpersonal dynamics, critical skills, and common performance challenges to ensure simulation credibility and learner value.

• Author clear, concise, and authentic participant-facing and client-facing simulation materials, including preparation guides and value propositions, to support effective learning and consistent delivery.

• Draft robust scoring criteria and detailed assessment guidance to facilitate valid evaluation of participant performance, provide actionable feedback, and generate meaningful customer insights.

• Lead design consultation sessions with clients and subject matter experts to gather critical context, define simulation specifications, validate authenticity, and iterate on simulation designs throughout the development lifecycle.

• Leverage AI tools proactively for research, drafting, analysis, and creative development, acting as both designer and producer to generate authentic and effective simulation outputs.

• Train and support Simulation Specialists and/or Coaches on simulation design nuances, character intent, scenario objectives, and optimal delivery expectations for live simulations.

• Utilize feedback loops, performance data, testing observations, and stakeholder input to continuously maintain, update, and enhance existing simulation designs.

📝 Enhancement Note: The responsibility to "Use feedback, performance data, testing observations, and stakeholder input to maintain, update, and improve simulations" highlights a critical GTM operations element: product iteration based on real-world usage and customer feedback. This involves a data-driven approach to content refinement, directly impacting customer success and retention.

🎓 Skills & Qualifications

Education: Bachelor's degree in a relevant field such as Psychology, Behavioral Science, Anthropology, Communication, Organizational Behavior, Learning Sciences, Assessment, Research Methods, Creative Writing, Theater/Improv, or a related discipline is preferred, though not strictly required if equivalent experience is demonstrated.

Experience: Minimum of 2 years of experience in designing, developing, researching, or writing complex human-centered content, experiences, or scenarios.

Required Skills:

• Simulation Design: Proven ability to conceptualize and build realistic, interactive simulation environments with engaging storylines and character dynamics.

• Content Design & Authoring: Exceptional writing, editing, and synthesis skills to translate complex contexts into clear, authentic, and purposeful simulation materials for diverse audiences.

• Human-Centered Design Principles: Deep understanding and application of user-centric design methodologies to create impactful and effective learning experiences.

• Research & Synthesis: Demonstrated ability to conduct thorough research on industries, roles, and behaviors, and synthesize findings into credible simulation content.

• Analytical Thinking & Ambiguity Management: Comfort navigating ambiguity, asking insightful questions, and driving projects forward without explicit step-by-step guidance.

• Collaboration & Communication: Strong verbal and written communication skills, with the ability to build rapport, engage productively with cross-functional teams, clients, and SMEs, and present with professionalism.

• AI Tool Proficiency: Hands-on experience using AI tools for research, drafting, analysis, or creative development, with a demonstrated aptitude for learning new technologies.

• Independent Work Management: Ability to work autonomously, manage multiple projects concurrently, and prioritize tasks effectively in a remote, fast-paced startup environment.

Preferred Skills:

• Background or coursework in psychology, behavioral science, anthropology, communication, organizational behavior, learning sciences, assessment, research methods, creative writing, theater/improv, or related fields.

• Experience with conversational design, narrative design, or scriptwriting for interactive experiences.

• Familiarity with assessment design principles and their application in learning environments.

• Experience working within a remote, distributed team structure.

📝 Enhancement Note: The emphasis on "human behavior, workplace dynamics, communication, relationships, power, emotion" and the requirement for "technical curiosity and hands-on experience using AI tools" suggests that candidates with a blend of behavioral science understanding and practical application of AI for content generation will be highly competitive.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Simulation Design Case Studies: Showcase 2-3 detailed examples of complex simulations designed, highlighting the rationale behind scenario structure, character development, and interaction design.

• Content Development Samples: Include examples of participant-facing materials, client briefs, or assessment criteria developed for previous projects, demonstrating clarity, authenticity, and instructional purpose.

• Research & Synthesis Examples: Provide evidence of research conducted for a specific project, illustrating how findings were integrated into the design and content.

• AI Tool Application: If possible, include a project where AI tools were used to enhance the design or content creation process, explaining the workflow and outcomes.

• Problem-Solving Scenarios: Present a brief example of how you would approach designing a simulation for a common workplace challenge (e.g., managing conflict, delivering difficult feedback).

Process Documentation:

• Workflow Design & Optimization: Demonstrate understanding of a structured simulation design process, from initial research and concept development through iteration and refinement.

• AI Integration Methods: Illustrate how AI tools can be effectively integrated into the content design workflow to improve efficiency, generate ideas, or enhance realism.

• Performance Analysis & Feedback Integration: Show how feedback from testing, data analysis, or client input has been used to improve and update simulation designs.

📝 Enhancement Note: The portfolio should emphasize the candidate's ability to translate complex behavioral concepts into tangible, interactive simulation experiences. Demonstrating a structured approach to design, research, and iteration, along with a comfort level with AI tools, will be crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for remote Content Designers with 2-5 years of experience in the United States, the estimated salary range is $70,000 - $95,000 annually. This estimate considers the specialized nature of simulation design, the required technical and behavioral science acumen, and the full-time, remote nature of the position.

Benefits:

• Comprehensive medical, dental, and vision insurance plans for employees and their families.

• 401k program with potential company match, supporting long-term financial planning.

• Paid holidays to ensure time for rest and personal pursuits.

• Unlimited Paid Time Off (PTO), promoting work-life balance and employee well-being.

Working Hours: Standard full-time work hours are expected, approximately 40 hours per week. Flexibility may be available, but consistent availability for collaboration and project deadlines is essential, especially given the distributed nature of the team.

📝 Enhancement Note: The salary range is estimated based on typical compensation for specialized content design roles in the US tech/edtech sector, considering the remote work arrangement and the stated experience level. The benefits package is directly pulled from the job description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Edtech / Human Resources / Simulation Technology. Mursion operates at the intersection of education technology and human capital development, providing innovative upskilling solutions for the modern workforce.

Company Size: Series B startup, indicating a growing and dynamic organization with established funding and a clear growth trajectory. This size often means a blend of established processes and the agility of a startup.

Founded: Mursion is a Series B startup, suggesting it was founded sometime between 2015-2020, positioning it as a relatively modern company leveraging current technological advancements.

Team Structure:

• The Content Design team is part of a larger simulation design group, likely collaborating closely with AI specialists, simulation delivery experts (coaches/specialists), and product managers.

• This role reports to the Senior Research Scientist, indicating a strong emphasis on research-backed design and a scientific approach to learning and behavior.

• Cross-functional collaboration is expected with product development, engineering, sales, and customer success teams to ensure simulation designs align with market needs and product capabilities. Methodology:

• Data-Driven Design: Mursion emphasizes using performance data, research, and customer feedback to inform and iterate on simulation designs.

• Behavioral Science Foundation: The core of Mursion's approach is grounded in scientific principles of learning and human behavior.

• AI-Augmented Creation: The company actively integrates AI tools into the design and production process, requiring designers to be technically curious and adaptable.

• Practice-Based Learning: The platform focuses on providing realistic practice opportunities for learners to develop and demonstrate skills.

Company Website: https://www.mursion.com/

📝 Enhancement Note: The company culture is described as valuing empathy, curiosity, continuous improvement, and authenticity. This suggests a collaborative environment where open communication and a commitment to quality are paramount. The "strive to raise the bar" value points to a high-performance, research-oriented team.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level individual contributor, requiring specialized expertise in simulation design and content creation. It's a step beyond entry-level writing or instructional design, demanding a deeper understanding of behavioral dynamics and complex scenario building.

Reporting Structure: The role reports to a Senior Research Scientist, providing a direct line to leadership focused on the scientific and pedagogical underpinnings of Mursion's product. This structure suggests opportunities for mentorship in research methodologies and advanced learning science principles.

Operations Impact: The Content Designer plays a crucial role in defining the core user experience and learning outcomes of Mursion's platform. By creating authentic and effective simulations, this role directly impacts customer acquisition, retention, and the measurable improvement of employee skills, thereby contributing significantly to the company's GTM success and overall revenue generation.

Growth Opportunities:

• Specialization: Deepen expertise in specific industries or behavioral skill domains, becoming a go-to subject matter expert within the design team.

• Leadership: Potential to move into Senior Content Designer roles, mentoring junior designers, or leading specific simulation development projects.

• Cross-Functional Movement: Opportunities to transition into Product Management, Learning Experience Design leadership, or even Customer Success roles, leveraging deep product knowledge.

• Skill Development: Continuous learning in AI tools, behavioral science research, and advanced simulation methodologies through company resources and industry engagement.

📝 Enhancement Note: The reporting structure to a Senior Research Scientist is a significant differentiator, offering a clear pathway for growth into roles that leverage analytical and research skills within the GTM product development lifecycle.

🌐 Work Environment

Office Type: Fully Remote. This role is entirely remote, with no requirement to be based in a specific office.

Office Location(s): While fully remote, employment is restricted to specific states within the United States: California, Colorado, Florida, Georgia, Illinois, New Jersey, New York, Pennsylvania, and Texas.

Workspace Context:

• Independent Workstation: Employees are expected to maintain a suitable home office environment conducive to focused work and virtual collaboration.

• Technology Stack: Access to company-provided collaboration tools, AI platforms, and project management software will be essential for productivity.

• Virtual Collaboration: The environment fosters frequent interaction through video conferencing, instant messaging, and collaborative documents, requiring strong virtual communication etiquette.

Work Schedule: While generally aligning with standard business hours (approximately 40 hours/week), the remote nature allows for some flexibility. However, timely responses and availability for meetings with colleagues and clients across different time zones are critical for seamless operations and GTM alignment.

📝 Enhancement Note: The restriction to specific US states suggests potential legal or tax considerations for Mursion, which is common for remote-first companies. Candidates should confirm their eligibility based on their current residency.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience alignment with the role's requirements, focusing on simulation design and content creation.

• Skills Assessment / Work Sample: Candidates may be asked to complete a short exercise or provide specific examples from their portfolio that demonstrate their ability to design a realistic scenario or write compelling simulation materials. This is where your operations process documentation and case studies will be key.

• Hiring Manager Interview: A conversation with the Senior Research Scientist to delve deeper into your background, design philosophy, experience with AI tools, and understanding of behavioral science. Be prepared to discuss how your work impacts GTM objectives.

• Team/Cross-Functional Interview: An interview with other members of the simulation design team and potentially cross-functional partners (e.g., product, sales enablement) to evaluate collaboration style, cultural fit, and ability to integrate into the team's operational workflow.

• Final Interview: Potentially with a senior leader to discuss overall fit and career aspirations.

Portfolio Review Tips:

• Highlight Process: Clearly articulate your design process for each project, emphasizing research, ideation, iteration, and the use of AI tools. Detail how you translate user needs and learning objectives into tangible simulation components.

• Showcase Impact: Quantify results where possible. If a simulation you designed led to measurable skill improvement or positive client feedback, highlight this. Focus on the impact of your design work on user outcomes and business goals.

• Demonstrate Authenticity: Select examples that showcase your ability to capture real-world nuances, dialogue, and behavioral complexities.

• Explain AI Integration: Be ready to discuss how you leveraged AI tools and how they fit into your overall design workflow. Show your ability to critically evaluate and refine AI-generated output.

• Tailor to Mursion: Research Mursion's specific simulation examples and target industries. Frame your portfolio items to show how your skills and experience align with their mission and product.

Challenge Preparation:

• Scenario Design Exercise: Practice quickly outlining a simulation for a given workplace challenge, identifying key skills, potential pitfalls, and interaction points.

• Behavioral Analysis: Be ready to discuss common behavioral challenges in professional settings and how simulations can address them.

• AI Tool Application: Prepare to discuss your experience with various AI content generation tools and how you would use them to enhance simulation realism and efficiency.

• Client Consultation Simulation: Practice asking probing questions to understand client needs and translate them into simulation design requirements.

📝 Enhancement Note: The interview process emphasizes practical application and collaborative assessment. Candidates should prepare to demonstrate their design process, research capabilities, and ability to integrate AI into their workflow, all while showcasing how their work contributes to Mursion's GTM strategy.

🛠 Tools & Technology Stack

Primary Tools:

• AI Tools: Proficiency with AI tools for content generation, research assistance, and analysis (specific tools not listed, but candidates should highlight any relevant experience, e.g., ChatGPT, Claude, Bard, or specialized AI platforms).

• Collaboration Platforms: Experience with tools like Slack, Microsoft Teams, or similar for real-time communication and team coordination.

• Project Management Software: Familiarity with platforms such as Asana, Trello, Jira, or Monday.com for managing workflows, tasks, and project timelines.

Analytics & Reporting:

• Data Analysis Tools: While not a primary analyst role, an understanding of how performance data is collected and used for simulation improvement is beneficial. Familiarity with basic data interpretation is a plus.

• Documentation Tools: Proficiency with tools for creating and managing detailed documentation, such as Google Workspace (Docs, Sheets), Microsoft Office Suite (Word, Excel), or specialized knowledge base software.

CRM & Automation:

• While not directly managing CRM, understanding how simulation content supports sales enablement and customer success initiatives is advantageous. Familiarity with CRM concepts and their integration points with product development is a plus.

📝 Enhancement Note: The emphasis on AI tools is a critical requirement. Candidates should be prepared to discuss their experience and strategic approach to leveraging AI in content creation and simulation design, even if specific platforms aren't named.

👥 Team Culture & Values

Operations Values:

• Empathy: A core value, requiring designers to understand and represent diverse human emotions and interactions authentically within simulations. This translates to careful consideration of learner experiences and client perspectives.

• Curiosity: Encourages asking insightful questions, exploring new industries and behaviors, and staying abreast of advancements in AI and behavioral science to drive innovation.

• Raise the Bar: A commitment to continuous improvement, research-backed design, and empirical validation of simulation effectiveness, ensuring high-quality, impactful learning interventions.

• Courage to be Human: Fosters a supportive environment where individuals can be authentic, share ideas openly, and engage in thoughtful debate, recognizing that human connection is central to learning and product development.

Collaboration Style:

• Team-Oriented: Strong emphasis on collaborative problem-solving, idea sharing, and mutual support among team members.

• Client-Centric: Active engagement with clients and subject matter experts to ensure simulation designs meet specific needs and deliver tangible value.

• Iterative Feedback: An open culture for giving and receiving constructive feedback to collectively improve the quality and realism of simulations.

📝 Enhancement Note: The company values are deeply integrated into the work, particularly "Empathy" and "Courage to be Human," which are directly relevant to the nuanced nature of designing realistic human interactions for simulations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Realism and Design Constraints: Creating simulations that are both highly authentic to real-world situations and feasible within Mursion's technological and design frameworks.

• Rapidly Evolving AI Landscape: Staying current with AI advancements and effectively integrating new tools and capabilities into the simulation design workflow.

• Navigating Ambiguity: Thriving in a startup environment where processes and tools may evolve, requiring adaptability and proactive problem-solving.

• Cross-Disciplinary Collaboration: Effectively communicating and collaborating with diverse teams (e.g., AI engineers, actors, sales) to ensure alignment on simulation goals and execution.

Learning & Development Opportunities:

• Advanced Simulation Design: Opportunities to work on increasingly complex simulations across various industries, deepening expertise in behavioral science and narrative design.

• AI Tool Mastery: Continuous exploration and training on cutting-edge AI tools relevant to content creation and simulation development.

• Behavioral Science Research: Exposure to research methodologies and findings that inform Mursion's pedagogical approach, potentially leading to contributions in this area.

• Mentorship: Guidance from Senior Research Scientists and experienced design team members on refining design skills and understanding learning science principles.

📝 Enhancement Note: The challenge of "Rapidly Evolving AI Landscape" is particularly relevant, positioning this role as one that requires continuous learning and adaptation in a fast-moving technological space, directly impacting the product's GTM competitiveness.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex real-world dynamics into a structured learning experience. What was your process, and what were the key challenges?" (Focus on your design process, research, and problem-solving.)

• "How would you approach designing a simulation for a new, unfamiliar industry or role? What steps would you take to ensure authenticity and relevance?" (Highlight your research methodology, curiosity, and ability to handle ambiguity.)

• "Discuss your experience using AI tools in content creation or design. How do you ensure the output is authentic, high-quality, and meets specific learning objectives?" (Be ready to showcase practical applications and critical evaluation of AI-generated content.) Company & Culture Questions:

• "Based on our values (empathy, curiosity, raising the bar, courage to be human), how do you see yourself contributing to the Mursion team?" (Connect your personal work style and values to Mursion's stated culture.)

• "How do you typically collaborate with cross-functional teams, especially when dealing with technical or specialized subject matter?" (Emphasize your communication skills and ability to build rapport.)

• "How do you stay updated on advancements in behavioral science, AI, or learning design?" (Showcase your commitment to continuous learning and professional development.) Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation like a story, guiding the interviewer through your process, challenges, solutions, and the impact of your work.

• Focus on Process & Rationale: For each example, explain why you made certain design choices, not just