Web and Digital Interface Designer (WDD2) – Mid

📍 Job Overview

Job Title: Web and Digital Interface Designer (WDD2) – Mid Company: Alakaʻi Services and Poehana Group, Inc. (ASG) Location: Norfolk, Virginia, United States Job Type: Full-Time Category: Web Design & Digital Interface Operations Date Posted: May 14, 2026 Experience Level: Mid-Level (5+ years) Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the strategic design, development, and maintenance of web and digital interfaces, with a strong emphasis on user experience (UX) and content management for government clients, specifically Navy program offices.
• The position involves creating visually compelling and accessible digital products, including graphics, layouts, and dashboards, to enhance organizational communication and collaboration platforms.
• Key responsibilities include managing web content, ensuring compliance with accessibility standards (like Section 508), and supporting data visualization initiatives to present information effectively to stakeholders.
• Successful candidates will leverage a range of digital tools and platforms, including SharePoint, Adobe Creative Suite, and various web content management systems, to deliver high-quality digital solutions.

📝 Enhancement Note: While the title suggests a design focus, the responsibilities and required tools point to an operational role within digital content management and interface support, bridging design principles with functional implementation and maintenance. This is crucial for candidates to understand the blend of creative and technical execution required.

📈 Primary Responsibilities

• Design and maintain user-friendly web and digital interface content, ensuring intuitive navigation and accessibility for diverse user groups.
• Develop comprehensive graphics, dynamic layouts, interactive dashboards, and engaging digital communication products that align with organizational branding and messaging.
• Provide robust support for SharePoint environments and other web-based collaboration platforms, optimizing their functionality and user experience.
• Coordinate timely and accurate digital content updates, implementing user interface enhancements to improve overall platform performance and user satisfaction.
• Ensure all web content strictly adheres to organizational standards, federal accessibility requirements (e.g., Section 508), and usability best practices.
• Create impactful visual communication materials, professional presentations, and informative digital products that effectively convey complex information.
• Support data visualization and reporting initiatives by translating raw data into clear, actionable insights through graphical representations and interactive dashboards.
• Actively coordinate with Government stakeholders to gather digital communication requirements, provide status updates, and ensure project alignment with client objectives.

📝 Enhancement Note: The responsibilities highlight a critical operational function within government contracting, requiring not just design skills but also a deep understanding of client needs, compliance, and platform management. The emphasis on coordination with government stakeholders suggests a need for strong communication and project management capabilities in an operations context.

🎓 Skills & Qualifications

Education:

• Bachelor’s Degree in Web Design, Graphic Design, Information Systems, Communications, or a closely related field is preferred, demonstrating a foundational understanding of digital design principles and information architecture.

Experience:

• A minimum of 5 years of professional experience is required, specifically in supporting web and digital interface development, showcasing practical application of design and implementation skills in a professional setting.

Required Systems, Tools, and Framework Experience:

• SharePoint: Proficiency in managing, customizing, and developing content within SharePoint environments.
• Adobe Creative Suite: Expertise in core applications such as Photoshop, Illustrator, and InDesign for graphic creation and manipulation.
• Microsoft Office 365: Competency in utilizing the suite, particularly Word, PowerPoint, and potentially Teams for collaboration and content development.
• Web Content Management Systems (WCMS): Experience with various platforms for creating, managing, and publishing digital content.
• HTML/CSS: Solid understanding and practical application of foundational web development languages for front-end implementation and styling.
• Digital Media and Graphics Development Tools: Familiarity with tools beyond Adobe Suite for creating and optimizing digital assets.
• Data Visualization and Presentation Tools: Experience with tools like Tableau, Power BI, or similar for creating impactful visual reports and presentations.
• User Interface (UI) and User Experience (UX) Principles: Demonstrated knowledge and application of UX/UI best practices to create intuitive and effective digital interfaces.

Preferred Specialized Experience:

• Navy or DoD Web Support: Prior experience supporting web initiatives within the Department of the Navy or Department of Defense environments, understanding their unique requirements and protocols.
• Accessibility and Section 508 Compliance: In-depth knowledge and practical application of accessibility standards, particularly Section 508 of the Rehabilitation Act.
• Government Communication Initiatives: Experience supporting communication strategies and digital outreach for government agencies.

📝 Enhancement Note: The emphasis on specific government-related experience (Navy/DoD, Section 508) is critical. Candidates should tailor their resumes and interview responses to highlight any experience that demonstrates familiarity with these stringent requirements and environments, which are often distinct from commercial sector operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate UI/UX Design Proficiency: Showcase examples of user interface designs that prioritize user experience, including wireframes, mockups, and interactive prototypes. Highlight how design decisions were driven by user needs and accessibility standards.
• Showcase Web Content Management: Include case studies or examples of how you have managed, updated, and optimized content on web platforms, demonstrating a structured approach to content lifecycle management.
• Illustrate Digital Graphics & Communication Products: Present a range of digital graphics, layouts, dashboards, and communication materials developed for professional or organizational use. Quantify impact where possible (e.g., increased engagement, clarity).
• Highlight Collaboration Platform Support: If possible, provide examples of contributions to SharePoint or similar collaboration platforms, focusing on improvements in usability, content organization, or functionality.
• Exhibit Data Visualization Skills: Include examples of data visualizations or dashboards created, explaining the data sources, the insights derived, and the tools used to present them effectively.

Process Documentation:

• Workflow Design & Optimization: Be prepared to discuss your process for designing new web features or optimizing existing ones, including user research, wireframing, prototyping, and testing phases.
• Content Update & Maintenance Procedures: Articulate your systematic approach to content updates, version control, and regular maintenance of web assets to ensure accuracy and relevance.
• Accessibility Compliance Integration: Describe how you integrate accessibility checks and Section 508 compliance into your design and development workflows from the outset.
• Stakeholder Communication & Requirement Gathering: Outline your methodology for effectively communicating with stakeholders, gathering requirements, and incorporating feedback throughout the design and development lifecycle.

📝 Enhancement Note: For this role, a portfolio is not just about showcasing aesthetic design but also demonstrating operational competence in managing digital assets, adhering to strict compliance, and supporting complex collaboration environments like SharePoint. Candidates should focus on process and impact, not just visual output.

💵 Compensation & Benefits

Salary Range:

• Given the "Mid-Level" experience requirement (5+ years) and the location in Norfolk, Virginia, a competitive salary range for a Web and Digital Interface Designer in the government contracting sector would typically fall between $75,000 - $95,000 annually. This estimate is based on industry benchmarks for similar roles in the mid-Atlantic region, considering the specialized skills in UI/UX, web content management, and government compliance (Section 508). The specific salary will depend on the candidate's exact experience, skills, and any specific security clearance requirements that may apply.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage options.
• Retirement Savings Plan: Typically includes a 401(k) with employer matching contributions.
• Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.
• Professional Development: Opportunities for training, certifications, and conference attendance to enhance skills in web design, UI/UX, and relevant government compliance.
• Life and Disability Insurance: Employer-provided coverage.
• Potential for Government Contract Benefits: Depending on the specific contract, additional benefits related to government employment may be offered.

Working Hours:

• This is a full-time position, typically requiring approximately 40 hours per week. While core business hours will likely be observed, there may be flexibility to accommodate hybrid work arrangements and specific project deadlines, especially concerning coordination with Navy program offices.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for mid-level technical roles in government contracting in the specified region. Actual compensation may vary. Benefits are standard for full-time roles but specific details should be confirmed with the employer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government Contracting & IT Services. Alakaʻi Services and Poehana Group, Inc. (ASG) operates within the defense and public sector, providing specialized services to government organizations, including the Navy. This means a focus on reliability, compliance, and mission support. Company Size: ASG is likely a small to medium-sized business (SMB) within the government contracting landscape. This often translates to a closer-knit team environment, potentially more direct interaction with leadership, and a more agile operational structure compared to very large corporations. Information from LinkedIn indicates a company size of 51-200 employees. Founded: Founded in 2011, ASG has a decade-plus history of serving government clients, suggesting established processes and a solid understanding of the sector's nuances.

Team Structure:

• The Web and Digital Interface Designer will likely be part of a broader IT, technical services, or program support team. This team may consist of other designers, developers, content managers, and IT specialists.
• Reporting structure will likely involve a direct manager overseeing digital services or program-specific technical staff, with potential for indirect reporting to government program managers.
• Cross-functional collaboration is key, requiring interaction with government program offices, other technical teams within ASG, and potentially external vendors or partners to achieve project goals.

Methodology:

• Data-Driven Design & Content: Operations will likely involve using data to inform design choices, content strategy, and user experience improvements. This could include analytics on web traffic, user feedback, and compliance metrics.
• Agile or Iterative Development: For web projects and content updates, an agile or iterative approach is common, allowing for flexibility and continuous improvement based on stakeholder feedback and evolving requirements.
• Compliance-Centric Operations: A significant operational focus will be on adhering to strict government standards, security protocols, and accessibility mandates (e.g., Section 508), which are integrated into all phases of work.

Company Website: https://asgi.bamboohr.com/careers

📝 Enhancement Note: The company's focus on government contracting implies a professional, structured, and compliance-oriented work environment. Candidates should be prepared for a work culture that values precision, adherence to protocols, and clear communication with government clients.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Mid-Level," indicating it's a position for professionals who have moved beyond entry-level tasks and can independently manage key responsibilities with some oversight. It requires 5+ years of experience, suggesting a solid foundation in web design, digital content management, and UI/UX principles, with the ability to contribute to project execution and potentially mentor junior team members.

Reporting Structure: The designer will likely report to a Digital Services Manager, Program Manager, or a similar lead within ASG's technical or program support division. This role will involve close collaboration with government program office representatives, requiring effective communication and client-facing skills.

Operations Impact: The role directly impacts the effectiveness of Navy program offices' internal and external communications, collaboration capabilities, and information dissemination. By ensuring accessible, user-friendly, and well-managed digital interfaces, this position contributes to operational efficiency, stakeholder engagement, and mission success for the client. Accurate data visualization and clear digital products support informed decision-making.

Growth Opportunities:

• Specialization: Potential to deepen expertise in specific areas like advanced UI/UX for government applications, Section 508 compliance, data visualization, or SharePoint administration and development.
• Senior/Lead Roles: Advancement to Senior Web and Digital Interface Designer, UI/UX Lead, or Technical Lead roles, managing larger projects or teams.
• Program Management: Transition into roles managing government IT projects or specific communication initiatives.
• Skill Development: Opportunities to gain experience with new technologies, tools, and methodologies relevant to government IT and digital communications.

📝 Enhancement Note: The "Mid-Level" designation implies the candidate is expected to be a functional contributor capable of independent work. Growth opportunities are likely tied to mastering government sector requirements and expanding technical/project management skills within that context.

🌐 Work Environment

Office Type: This role is described as "Hybrid," meaning it will involve a combination of working remotely and from a physical office location. The specific office location is Norfolk, Virginia, likely near a Navy installation or government facility. This setup allows for in-person collaboration, client meetings, and access to necessary on-site resources, while also offering flexibility.

Office Location(s):

• Norfolk, Virginia: A key hub for the U.S. Navy, this location places the role in close proximity to major government clients and potential project sites. The office environment is likely professional and geared towards supporting government contracts.

Workspace Context:

• Collaborative Environment: The hybrid nature suggests opportunities for team collaboration during in-office days, fostering idea exchange and problem-solving sessions.
• Operations Tools & Technology: Access to standard office technology, secure network access, and specialized software required for web design, content management, and data visualization (e.g., Adobe Creative Suite, SharePoint, Microsoft 365).
• Client Interaction: Regular interaction with government stakeholders, requiring professionalism, clear communication, and the ability to adapt to client-specific protocols.

Work Schedule:

• Standard full-time hours (approximately 40 hours/week) are expected. The hybrid arrangement likely offers some flexibility in scheduling in-office versus remote days, subject to team and client needs. Adherence to government work hours and potential security requirements might also influence scheduling.

📝 Enhancement Note: The hybrid nature indicates a modern work approach within a traditionally structured government contracting environment. Candidates should be comfortable with both remote self-management and in-office collaboration, with an understanding that client needs (Navy program offices) will often dictate the specifics of the hybrid schedule.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial phone or video screen to assess basic qualifications, experience, and cultural fit.
• Technical Interview/Portfolio Review: A key stage will involve presenting a portfolio showcasing relevant web design, UI/UX, content management, and data visualization work. This may include a technical assessment or discussion of design processes.
• Skills-Based Assessment: Candidates might be given a practical exercise or case study related to designing a digital interface, optimizing content, or solving a UI/UX problem within a government context.
• Team/Stakeholder Interview: Interviews with potential team members and possibly a government client representative to evaluate collaboration skills, communication effectiveness, and understanding of government requirements.
• Final Interview: A discussion with senior leadership to finalize the offer.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your skills in UI/UX, web design, content management, and data visualization, particularly those relevant to government or complex organizational environments.
• Focus on Process & Impact: For each project, clearly articulate the challenge, your role, the process you followed (including user research, design thinking, compliance considerations), the tools used, and the measurable outcomes or impact achieved.
• Highlight Compliance: Explicitly mention how you addressed accessibility standards (like Section 508) and other relevant government requirements in your projects.
• Tailor to ASG/Navy: If possible, choose projects that align with the type of work ASG does for the Navy. Explain how your skills can directly benefit their clients.
• Prepare for Q&A: Be ready to discuss your design choices, problem-solving approaches, and how you handle feedback and collaboration.

Challenge Preparation:

• Practice with Design Tools: Refresh your skills in Adobe Creative Suite, HTML/CSS, and any data visualization tools mentioned.
• Review UI/UX Principles: Be prepared to discuss core UI/UX concepts, heuristic evaluations, and user-centered design methodologies.
• Understand Government Context: Familiarize yourself with Section 508 compliance requirements and general principles of government communication and digital services.
• Develop Case Studies: Prepare concise, impactful narratives for your portfolio projects that clearly outline problem, solution, and results.

📝 Enhancement Note: The interview process will heavily weigh the candidate's ability to translate design concepts into functional, compliant digital solutions for a government client. A strong portfolio that clearly demonstrates process, impact, and adherence to standards like Section 508 is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• SharePoint: Essential for collaboration, content management, and potentially custom site development. Proficiency in customizing sites, managing permissions, and creating content structures is key.
• Adobe Creative Suite: Core suite including Photoshop (raster graphics, image editing), Illustrator (vector graphics, logos, icons), and InDesign (layout design for print/digital documents, presentations).
• Microsoft Office 365: Robust suite including Word (document creation), PowerPoint (presentations, visual communication), Excel (data handling), and potentially Teams (collaboration, communication).
• Web Content Management Systems (WCMS): Familiarity with platforms like WordPress, Drupal, or proprietary government systems for publishing and managing web content.
• HTML/CSS: Fundamental for front-end web development, styling, and ensuring responsiveness across different devices and browsers.

Analytics & Reporting:

• Data Visualization Tools: Experience with tools such as Tableau, Power BI, Google Data Studio, or similar for creating dashboards and reports that present complex data clearly.
• Web Analytics Platforms: Familiarity with tools like Google Analytics (or similar government-approved alternatives) to track website performance and user behavior.

CRM & Automation:

• While not explicitly mentioned, understanding how digital interfaces interact with CRM systems or communication workflows can be beneficial, especially for broader GTM operations if applicable.

📝 Enhancement Note: The technology stack is a blend of creative design tools, content management platforms, and collaboration environments common in professional settings, with a specific emphasis on government-standard tools like SharePoint and compliance with accessibility regulations.

👥 Team Culture & Values

Operations Values:

• Mission Focus: A strong commitment to supporting the mission objectives of government clients, particularly the Navy. This means prioritizing reliability, security, and effectiveness in all digital solutions.
• Integrity & Compliance: Upholding high ethical standards and strictly adhering to government regulations, including accessibility (Section 508), data security, and contractual obligations.
• Collaboration & Teamwork: Fostering an environment where team members work together effectively, share knowledge, and support cross-functional initiatives to achieve common goals.
• Excellence & Quality: Striving for high-quality outcomes in all aspects of work, from design aesthetics to functional performance and client satisfaction.
• Adaptability & Continuous Learning: Embracing new technologies, methodologies, and client requirements in a dynamic government contracting landscape.

Collaboration Style:

• Cross-Functional Integration: Expect to work closely with project managers, other technical specialists, and potentially government liaisons. Communication needs to be clear, concise, and professional.
• Process-Oriented: Collaboration will likely follow defined processes for project management, feedback, and approvals, ensuring efficiency and accountability.
• Knowledge Sharing: An environment that encourages sharing best practices, design insights, and lessons learned to improve collective capabilities and project outcomes.

📝 Enhancement Note: The company culture is shaped by its government contracting environment. Values like integrity, mission focus, and compliance are paramount and will guide daily operations and decision-making.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Government Requirements: Staying current with and effectively implementing evolving government standards, security protocols, and accessibility regulations (e.g., Section 508) can be complex.
• Client Communication & Alignment: Effectively managing expectations and communicating technical concepts to non-technical government stakeholders, ensuring alignment on project goals and deliverables.
• Balancing Design Aesthetics with Functionality & Compliance: Finding the optimal balance between creating visually appealing interfaces and ensuring they are fully functional, accessible, and meet all technical and security constraints.
• Adapting to Evolving Technologies: Keeping pace with rapid changes in web design, digital tools, and collaboration platforms while operating within a government-contracting framework that may have slower adoption cycles.

Learning & Development Opportunities:

• Advanced UI/UX Certifications: Pursuing specialized certifications in User Experience design or accessibility standards.
• Government Sector Training: Opportunities to attend workshops or training focused on government IT initiatives, defense sector requirements, or specific federal directives.
• New Tool Proficiency: Gaining expertise in emerging web technologies, data visualization platforms, or advanced SharePoint development.
• Project Leadership: Opportunities to take on lead roles in specific projects, manage design aspects of larger initiatives, or mentor junior designers.

📝 Enhancement Note: Challenges in this role are typical of the government contracting sector, emphasizing compliance and client coordination. Growth opportunities are focused on deepening specialized skills and potentially moving into leadership within that specific industry context.

💡 Interview Preparation

Strategy Questions:

• "Describe a project where you had to ensure web content met strict accessibility standards like Section 508. What was your process?" (Focus on process, tools, and outcomes related to compliance.)
• "How do you approach translating complex requirements from a government stakeholder into an intuitive digital interface?" (Highlight your requirement gathering, design thinking, and communication strategies.)
• "Walk us through your process for designing a dashboard to visualize key performance indicators for a project. What tools would you use, and how would you ensure clarity?" (Demonstrate your data visualization skills and understanding of audience needs.)

Company & Culture Questions:

• "What interests you about working with Navy program offices and supporting government communication initiatives?" (Show genuine interest in public service and defense sector.)
• "How do you see your skills in UI/UX and digital design contributing to the mission success of our clients?" (Connect your abilities to the organization's purpose and client impact.)
• "Describe your experience working in a hybrid environment and how you maintain productivity and collaboration." (Address the work arrangement and your ability to thrive in it.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, use the STAR method (Situation, Task, Action, Result) or a similar problem-solution-impact framework.
• Emphasize Process & Compliance: Clearly articulate your design process, including user research, wireframing, prototyping, and most importantly, how you ensured Section 508 compliance.
• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved user satisfaction, increased engagement, reduced error rates).
• Be Ready for Technical Deep Dives: Prepare to answer questions about your choice of tools, technologies (HTML/CSS), and design decisions.
• Showcase Adaptability: Highlight projects where you had to adapt to specific client constraints, technical limitations, or evolving requirements.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design talent but also operational discipline, an understanding of government requirements, and strong problem-solving skills applicable to complex organizational needs.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the ASG careers portal.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating UI/UX design, web content management, data visualization, and experience with SharePoint and Adobe Creative Suite. Specifically, include examples that showcase your understanding and application of Section 508 compliance.
• Resume Optimization: Ensure your resume clearly lists your 5+ years of relevant experience and highlights proficiency in all required systems and tools. Use keywords from the job description, such as "SharePoint," "Adobe Creative Suite," "UI/UX," "Section 508," and "digital content management."
• Interview Preparation: Practice articulating your design process, problem-solving methods, and project outcomes, especially focusing on how your work supports organizational communication and compliance goals. Prepare to discuss your experience in a hybrid work setting.
• Company Research: Familiarize yourself with Alakaʻi Services and Poehana Group, Inc., their mission, and their work within the government contracting sector, particularly their support for Navy programs. Understand their commitment to quality and compliance.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with Alakaʻi Services and Poehana Group, Inc. before making application decisions.