Visual Designer, Marketing

📍 Job Overview

Job Title: Visual Designer, Marketing

Company: Thyme Care

Location: Remote (United States)

Job Type: Full-Time

Category: Marketing Operations / Creative Operations

Date Posted: September 04, 2026

Experience Level: Mid-Level (4+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive visual strategy and execution for marketing campaigns, digital assets, and brand experiences to enhance Thyme Care's mission of compassionate cancer care.

• Translate creative briefs and strategic direction into clear, compelling visual narratives across diverse channels, including digital, social, and print.

• Champion brand stewardship by consistently applying and evolving the established visual identity system to ensure cohesive and impactful brand representation.

• Collaborate closely with cross-functional Marketing, Communications, and Product teams to ensure seamless integration of visual design with messaging and strategic objectives.

📝 Enhancement Note: This role, while titled "Visual Designer, Marketing," has significant overlap with Creative Operations and Marketing Operations due to the emphasis on managing production, adhering to brand systems, and collaborating across multiple marketing functions. The focus on translating strategic direction into tangible creative assets and ensuring consistent brand application aligns with operational excellence in marketing.

📈 Primary Responsibilities

• Own the end-to-end design and production of marketing campaigns, digital assets, social content, presentations, and experiential materials.

• Translate creative briefs, marketing strategies, and established brand direction into thoughtful, effective, and high-craft visual deliverables.

• Apply and maintain consistency of Thyme Care’s visual system across all digital and print materials, actively identifying opportunities for enhancement and evolution.

• Collaborate closely with writers, marketers, and communications specialists to ensure visual design and messaging are perfectly aligned and mutually reinforcing.

• Independently manage well-defined design projects from initial concept development through final production, proactively seeking guidance for complex or ambiguous tasks.

• Support key internal and external moments, including company events, industry conferences, and executive-level presentations, with impactful visual design.

• Transform complex data, patient care experiences, and impact stories into accessible and understandable visuals, leveraging data visualization principles.

• Adapt creative concepts effectively across various formats and channels while rigorously maintaining the integrity and intent of the original idea.

• Actively participate in creative reviews, thoughtfully incorporating feedback and clearly articulating design decisions and rationale to stakeholders.

• Balance multiple projects and competing deadlines, providing clear and proactive communication regarding progress, potential risks, and interdependencies.

• Contribute to the development of templates, documentation, and optimized workflows that enhance team efficiency and consistency in creative output.

• Share knowledge and provide constructive feedback to strengthen the overall capabilities and output of the broader creative team.

📝 Enhancement Note: The responsibilities highlight a need for strong project management and a proactive approach to workflow optimization, typical of operations roles. The emphasis on translating complex information into visuals also points to data storytelling and clear communication as operational necessities.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Visual Communications, or a related field is typically expected for this level of experience. Equivalent practical experience will also be considered.

Experience: 4+ years of professional design experience, with a significant portion focused on brand, marketing, or communications teams, preferably within a mission-driven organization.

Required Skills:

• Demonstrated strong visual storytelling, typography, layout, and multi-channel brand design capabilities, evidenced by a robust portfolio.

• Proven experience creating a wide range of digital materials, including web assets, social media graphics, email campaigns, and presentations.

• Experience producing print or physical collateral, showcasing versatility across mediums.

• Deep understanding and practical application of brand systems, with the ability to create varied and engaging work within established guidelines.

• Ability to independently own and manage well-defined design projects from initial concept through final production.

• Sound design judgment with a demonstrated openness to feedback, collaboration, and continuous professional growth.

• High level of organization with the capacity to effectively balance multiple priorities and manage project timelines.

• Proven experience partnering effectively with marketers, writers, and other stakeholders to translate goals and creative direction into impactful design solutions.

• Proficiency in industry-standard design software: Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Familiarity with collaboration and productivity tools: Google Workspace, Asana, Slack. Preferred Skills:

• Experience within the healthcare, digital health, or a similarly mission-driven industry.

• Familiarity with data visualization techniques and tools to translate complex information into clear visuals.

• Understanding of accessibility standards in digital design.

• Experience in motion graphics or basic animation for digital assets.

📝 Enhancement Note: The emphasis on proficiency in specific tools like Figma and Adobe Creative Suite, alongside project management and collaboration skills, indicates a need for a designer who can operate with operational efficiency and integrate seamlessly into marketing workflows. The preference for healthcare experience suggests an understanding of the unique communication needs in this sector.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 4+ years of professional design work with a clear emphasis on brand, marketing, or communications projects.

• Include diverse examples demonstrating strong visual storytelling, typography, layout design, and multi-channel brand application.

• Feature a range of digital deliverables (web, social, email, presentations) and at least one example of print or physical collateral.

• Highlight projects where you've worked within an established brand system, showing consistency and creative adaptation.

• Present case studies or examples where you've independently managed projects from concept to completion, detailing your process and outcomes.

• Demonstrate your ability to translate complex information (data, patient stories) into clear, accessible visuals.

• Showcase your collaboration skills by providing examples of how you've partnered with marketers, writers, or other stakeholders. Process Documentation:

• Be prepared to discuss your design process from brief interpretation to final asset delivery.

• Articulate how you approach translating creative briefs and strategic direction into visual concepts.

• Explain your methods for ensuring brand consistency and applying visual systems across different mediums.

• Describe your project management approach for handling multiple design tasks and deadlines.

• Detail your experience with feedback incorporation and iterative design processes.

📝 Enhancement Note: The requirement for a strong portfolio and the ability to articulate design processes underscores the operational aspect of this role. Candidates are expected to demonstrate not just creative output but also a structured and efficient approach to design production and project management, typical of operations professionals.

💵 Compensation & Benefits

Salary Range: $110,500 - $130,000 USD per year.

Explanation of Range: This range is based on Thyme Care's stated compensation philosophy, which aims to pay competitively for their size and industry. Individual salary decisions are determined by factors such as qualifications, experience level, skillset, and internal equity. This range may vary if the role is hired at a different experience level.

Benefits:

• Equity: Opportunity to own a stake in Thyme Care's growth.

• Health Insurance: Comprehensive coverage for medical needs.

• Other benefits may be available and should be confirmed during the interview process.

Working Hours: The role is full-time, implying approximately 40 hours per week. The remote nature offers flexibility, but consistent availability during core business hours for collaboration is expected.

📝 Enhancement Note: The provided salary range is specific and includes an explanation of how it's determined, reflecting a transparent compensation approach. The mention of equity and health insurance are standard but important benefits for full-time roles. The implied 40-hour work week is typical for full-time positions, with remote flexibility being a key aspect.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (specifically, value-based oncology care enablement). Thyme Care is positioned as a market leader, leveraging technology and AI to improve cancer care outcomes and reduce costs. The company emphasizes a human-centered approach, blending high-touch support with advanced technology.

Company Size: Likely mid-sized to growing, given the need for dedicated marketing roles and the mention of a "market-leading" position. This size often implies a dynamic environment with opportunities for impact but also a need for structured processes.

Founded: The founding date is not explicitly provided, but the company description suggests it's established enough to be a "market-leading value-based oncology care enabler."

Team Structure:

• The Visual Designer will be part of the Marketing team, working closely with Marketing, Communications, Growth, Enrollment, Engagement, and Product Marketing partners.

• Collaboration is expected to be cross-functional, requiring strong communication and relationship-building skills.

• The reporting structure likely involves a Creative Lead or Marketing Director overseeing the design function. Methodology:

• Data-Driven Creativity: The company leverages data science, automation, and AI to simplify complexity and improve collaboration, suggesting that creative output will be informed by data insights and performance metrics.

• Human-Centered Design: A strong emphasis is placed on creating a connected, compassionate, and confident experience for people with cancer, meaning design must be empathetic, clear, and accessible.

• Agile Marketing: Given the fast-paced tech environment and focus on campaigns, an agile approach to creative production, involving iteration and quick adaptation, is likely employed.

Company Website: https://www.thymecare.com/

📝 Enhancement Note: Thyme Care's mission and industry context are crucial. A Visual Designer must understand the sensitivity and importance of communicating with individuals navigating cancer. The company's tech-native approach and use of AI/data science suggest that design will be integrated with technology and performance metrics, requiring an operational mindset.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Visual Designer, requiring 4+ years of experience. It involves taking ownership of defined projects, applying established brand systems, and collaborating across teams. It's a hands-on execution role with opportunities to influence visual output within defined parameters.

Reporting Structure: The Visual Designer will report to a Marketing or Creative Lead, working in close conjunction with various Marketing and Communications sub-teams (Growth, Engagement, Product Marketing, etc.) and potentially Product teams.

Operations Impact: The Visual Designer's work directly impacts Thyme Care's ability to communicate its value proposition, build brand awareness, and connect with its target audiences (patients, caregivers, health plans, employers). Effective visual design enhances clarity, builds trust, and supports marketing campaign performance, thereby contributing to business growth and mission fulfillment.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like digital asset creation, campaign design, or brand system evolution.

• Cross-Functional Exposure: Gain broader understanding of marketing strategies, product messaging, and patient engagement through close collaboration.

• Creative Leadership: Potential to grow into a Senior Visual Designer role, leading projects, mentoring junior designers, or contributing more significantly to brand strategy.

• Impactful Work: Opportunity to contribute to a mission-driven organization, creating visuals that genuinely help people navigate cancer care, offering significant personal and professional fulfillment.

📝 Enhancement Note: The growth path for a Visual Designer in a company like Thyme Care would likely involve increasing ownership, strategic input, and potentially leadership within the creative function. The emphasis on impact and mission alignment is a key differentiator for career development in such organizations.

🌐 Work Environment

Office Type: Fully Remote. This indicates a distributed workforce where collaboration and communication are primarily digital.

Office Location(s): Remote within the United States. This allows for a wide talent pool but may require designers to be available during specific time zones for team meetings.

Workspace Context:

• Digital Collaboration Hub: The primary workspace will be digital, relying heavily on collaboration tools (Slack, Asana) and video conferencing for communication and teamwork.

• Tool Proficiency Essential: Access to and proficiency with essential design software (Figma, Adobe Creative Suite) and standard office productivity suites (Google Workspace) are critical.

• Team Interaction: While remote, opportunities for team interaction will likely occur through regular virtual meetings, design critiques, and dedicated collaboration sessions. The culture emphasizes seeking diverse perspectives, suggesting an inclusive virtual environment.

Work Schedule: Full-time (approx. 40 hours/week) with inherent flexibility due to the remote nature. However, designers must be able to manage project timelines and be available for critical team syncs, potentially requiring adherence to specific time zone overlaps.

📝 Enhancement Note: The fully remote nature demands strong self-discipline, proactive communication, and comfort with digital collaboration tools. For a visual designer, this means ensuring a well-equipped home office setup and maintaining high standards of digital communication and file management.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and creative fit.

• Portfolio Presentation & Design Challenge: A key stage will involve presenting your portfolio, discussing your process, and potentially completing a design exercise or case study relevant to Thyme Care's marketing needs. This assesses your craft, strategic thinking, and ability to execute within brand guidelines.

• Cross-Functional Interviews: Interviews with marketing leads, writers, and other cross-functional partners to evaluate collaboration style, communication skills, and ability to translate strategic briefs into creative solutions.

• Hiring Manager/Team Lead Interview: A final discussion to assess cultural fit, alignment with company values, and overall suitability for the role and team dynamics.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your skills in brand design, multi-channel marketing, and visual storytelling. Tailor the selection to highlight experience with healthcare or mission-driven organizations if possible.

• Tell a Story: For each project, clearly articulate the problem (creative brief/goal), your process (ideation, design decisions, tools used), and the outcome (impact, results, learnings). Emphasize your role and contributions.

• Highlight Brand Application: Showcase how you've worked within or evolved established brand systems. Demonstrate consistency and creativity.

• Showcase Digital & Print Versatility: Include examples of both digital assets (web, social, email) and any print or physical collateral you've designed.

• Demonstrate Collaboration: If possible, include projects where you worked closely with writers or marketers, explaining how you collaborated to achieve a shared goal.

• Accessibility & Empathy: Given Thyme Care's mission, subtly highlight how your design choices considered clarity, accessibility, and empathy for the audience.

• Prepare for Questions: Be ready to discuss your design choices, how you handle feedback, your project management approach, and your experience with specific tools like Figma.

Challenge Preparation:

• Understand the Brand: Thoroughly research Thyme Care's mission, values, target audience, and current marketing efforts. Understand the sensitivity and human-centered approach required in healthcare communications.

• Anticipate Briefs: If a design challenge is given beforehand, analyze it deeply. Focus on translating the brief into clear, empathetic, and brand-aligned visuals.

• Practice Articulation: Be prepared to clearly explain your design rationale, process, and how your work directly supports marketing objectives and the company's mission.

📝 Enhancement Note: The interview process emphasizes practical application of design skills, strategic thinking, and collaborative ability. A strong portfolio that clearly articulates process and impact is paramount. The remote nature means candidates must be adept at presenting and communicating virtually.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, prototyping, and creating scalable design systems. Expect to use it for most digital asset creation.

• Adobe Creative Suite: Proficiency required in core applications like Photoshop, Illustrator, and InDesign for advanced image editing, vector graphics, and layout for print and digital.

• Google Workspace: Standard suite for document creation, spreadsheets, presentations, and collaboration (Docs, Sheets, Slides).

Analytics & Reporting:

• While not a primary responsibility, understanding how design impacts performance metrics (e.g., click-through rates on digital ads, engagement on social media) is beneficial. Familiarity with basic analytics dashboards (e.g., Google Analytics, social media analytics) may be helpful for context. CRM & Automation:

• Experience with CRM systems (like Salesforce) or marketing automation platforms (like HubSpot, Marketo) is not explicitly required but can provide context on how marketing assets are deployed and tracked. Collaboration & Project Management:

• Slack: Primary tool for day-to-day communication and team interaction.

• Asana: Used for project management, task tracking, and workflow organization.

📝 Enhancement Note: The technology stack is standard for a modern visual designer in a tech-forward company. The emphasis on Figma and Adobe Creative Suite, alongside collaboration tools, highlights the need for efficiency and seamless integration into digital workflows.

👥 Team Culture & Values

Operations Values:

• Act with our members in mind: This is the paramount value. Designers must approach their work with empathy and care, understanding that their visuals may reach individuals undergoing significant life challenges. Designs should be clear, accessible, inclusive, and human.

• Move with purpose: This translates to efficiency, prioritization, and delivering high-quality work within fast-paced environments. Proactive communication about progress, risks, and dependencies is expected.

• Seek diverse perspectives: Actively inviting input from partners with different experiences and areas of expertise is crucial. This fosters stronger creative work and ensures inclusivity in design.

Collaboration Style:

• Cross-functional Integration: The designer will work closely with various marketing and communications functions, requiring a collaborative approach to align visual design with messaging and strategic goals.

• Feedback-Driven Iteration: Actively participate in creative reviews, thoughtfully incorporating feedback and clearly explaining design decisions. This indicates a culture that values constructive critique and iterative improvement.

• Knowledge Sharing: The role involves contributing to documentation and workflows and sharing knowledge, suggesting a culture that supports continuous learning and team development.

📝 Enhancement Note: Thyme Care's core values are deeply integrated into their operational philosophy. For a Visual Designer, this means a balance between creative execution and empathetic communication, driven by purpose and collaboration. Understanding and embodying these values will be key to success and cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Empathy with Clarity: Creating visuals that are both deeply empathetic for those navigating cancer and clearly communicate complex healthcare information and Thyme Care's value proposition.

• Navigating a Fast-Paced Environment: Adapting to evolving marketing strategies, campaign needs, and project priorities in a growing company, requiring agility and strong project management.

• Maintaining Brand Consistency Across Growth: As Thyme Care scales, ensuring the visual identity remains consistent and impactful across an increasing volume of marketing materials and channels.

• Remote Collaboration Effectiveness: Maximizing collaboration and creativity in a fully remote setting, ensuring clear communication and alignment without in-person interaction.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to refine skills in areas like interactive design, data visualization, or motion graphics through project work.

• Industry Insights: Gaining deep understanding of the healthcare technology sector, value-based care models, and patient-centric communication strategies.

• Brand System Evolution: Contributing to the growth and refinement of Thyme Care's visual identity system.

• Cross-Functional Acumen: Developing a broader understanding of marketing strategy, product marketing, and patient engagement through close collaboration.

📝 Enhancement Note: The challenges are typical for a growing company in a sensitive industry. The opportunities focus on skill enhancement, industry knowledge acquisition, and contributing to brand development, all of which are valuable for career progression in operations and creative roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a complex brief or data into a clear and compelling visual narrative. What was your process, and what was the outcome?" (Focus on your process, problem-solving, and impact.)

• "How do you approach balancing creative execution with strict brand guidelines, especially when working on marketing campaigns?" (Highlight your understanding of brand stewardship and operational adherence.)

• "Walk us through a project where you collaborated closely with writers or marketers. How did you ensure alignment between visual design and messaging?" (Demonstrate your collaboration and communication skills.) Company & Culture Questions:

• "What aspects of Thyme Care's mission resonate with you, and how would you ensure your design work reflects our core values, particularly 'Act with our members in mind'?" (Showcase your research and empathy.)

• "How do you approach giving and receiving feedback in a remote team environment?" (Assess your collaboration style and openness to iteration.)

• "How do you prioritize your workload when faced with multiple urgent design requests from different teams?" (Evaluate your project management and operational efficiency.) Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically. Start with an overview of your experience and then dive into 3-5 curated projects. For each project, clearly state the objective, your role, your process, the solution, and the impact.

• Emphasize Process & Rationale: Don't just show the final designs. Explain why you made certain design decisions. Discuss the tools you used and how they facilitated your workflow.

• Highlight Brand Application: Explicitly show how you applied or adapted the brand system. Point out specific elements that demonstrate consistency and adherence to guidelines.

• Quantify Impact (if possible): If you have metrics on how your designs performed (e.g., higher engagement, better conversion rates), present them. Even qualitative feedback is valuable.

• Be Ready for a Design Challenge: If a take-home assignment or live design exercise is part of the process, ensure you understand the brief thoroughly, allocate your time wisely, and focus on demonstrating your core skills and strategic thinking within the given constraints.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only creative talent but also operational discipline, strategic thinking, and strong collaborative abilities. The emphasis on empathy and mission alignment is critical for Thyme Care.

📌 Application Steps

To apply for this Visual Designer position:

• Submit your application through the provided link on Ashby HQ.

• Tailor Your Resume: Highlight your 4+ years of relevant design experience, proficiency in Figma and Adobe Creative Suite, and any experience in healthcare or mission-driven organizations. Use keywords from the job description like "brand stewardship," "visual storytelling," and "marketing campaigns."

• Curate Your Portfolio: Ensure your portfolio showcases diverse projects relevant to the role's responsibilities, clearly articulating your process, design rationale, and impact. Prepare to present it effectively.

• Prepare for Interview Questions: Practice answering questions related to your design process, brand application, collaboration, and how you embody Thyme Care's values.

• Research Thyme Care: Thoroughly understand their mission, values, and current marketing efforts to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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