UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: MRI Software

Location: Cape Town, South Africa

Job Type: Full time

Category: Product Design / UX/UI

Date Posted: 2026-08-13

Experience Level: Mid-Level (4+ years)

Remote Status: Hybrid

🚀 Role Summary

• Drive end-to-end user experience (UX) design for complex enterprise SaaS products, from initial discovery through to final delivery.

• Collaborate within cross-functional, Agile teams to translate user needs, business requirements, and technical constraints into intuitive and impactful product features.

• Leverage qualitative and quantitative data, including user research, usability testing, and product analytics, to inform design decisions and iterate on solutions.

• Contribute to the development and maintenance of robust design systems, UI standards, and accessibility best practices to ensure consistency and quality across the product suite.

• Utilize AI-assisted design tools responsibly to enhance efficiency in research synthesis, ideation, documentation, and prototyping, while maintaining human oversight and design integrity.

📝 Enhancement Note: This role is explicitly for a Product Designer within the UX domain, focusing on enterprise SaaS. The emphasis on AI-assisted design, hybrid work, and specific tools like Figma indicates a modern approach to product development in the PropTech sector. The mid-level designation with a 4+ year experience requirement suggests a need for demonstrated autonomy and contribution to significant product features.

📈 Primary Responsibilities

• Design comprehensive user experiences by translating user needs, business requirements, and technical constraints into intuitive and practical product solutions.

• Develop and maintain essential design artifacts, including user flows, information architecture diagrams, wireframes, interactive prototypes, and detailed design specifications for seamless product delivery.

• Plan, execute, and synthesize findings from usability testing and other discovery activities to validate and iteratively refine design solutions.

• Actively partner with Product Managers, Engineers, and fellow Designers throughout the Agile development lifecycle to uphold design quality and ensure successful implementation.

• Contribute to the ongoing evolution and adoption of the company's design system, UI standards, and accessibility best practices across all products.

• Continuously enhance product experiences by analyzing user feedback, product analytics, industry trends, and emerging technologies, including the strategic application of AI-assisted design workflows.

📝 Enhancement Note: The responsibilities highlight a full-cycle design process, from research and ideation to documentation and collaboration with engineering. The inclusion of "AI-assisted design workflows" and "PropTech" context suggests a specialized application of UX principles within the real estate technology industry.

🎓 Skills & Qualifications

Education: Bachelor's degree or equivalent practical experience.

Experience: 4+ years of experience delivering user-centered SaaS experiences across discovery, design, validation, and delivery phases.

Required Skills:

• Interaction & Visual Design: Proficient in designing intuitive, accessible, and visually polished user experiences using Figma and established design patterns.

• User-Centered Design: Demonstrated ability to apply research insights, usability testing, and iterative design practices to effectively solve user and business problems.

• Design Systems & Responsive Design: Experience contributing to and utilizing design systems to create consistent, responsive experiences across various platforms and devices.

• Technical Understanding: Working knowledge of front-end technologies (HTML, CSS, JavaScript) to facilitate effective collaboration with engineering teams and understand technical constraints.

• Communication & Delivery: Strong collaboration, stakeholder communication, time management, and meticulous attention to detail to ensure the delivery of high-quality design outcomes.

• AI Literacy & Design Enablement: Proficient in using AI-assisted design tools and workflows responsibly to accelerate research synthesis, ideation, content generation, documentation, and prototyping, while maintaining human oversight, accessibility, and design quality.

Preferred Skills:

• Experience within the PropTech industry or with enterprise-level software solutions.

• Familiarity with various user research methodologies beyond usability testing.

• Experience in contributing to or leading the creation of design system components.

• Understanding of accessibility standards (e.g., WCAG) and their practical application.

📝 Enhancement Note: The required skills are very specific, emphasizing practical application in Figma, understanding of technical constraints, and a modern approach with AI literacy. The "4+ years experience" requirement is consistent with a mid-level role, expecting independent contribution and problem-solving.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design case studies demonstrating your involvement from problem definition to final solution, highlighting your specific contributions.

• Include examples of user flows, wireframes, and interactive prototypes that illustrate your design thinking and problem-solving process.

• Present well-documented design specifications and rationale behind key design decisions.

• Demonstrate experience with design systems, including examples of how you've contributed to or utilized them for consistent UI/UX.

• Provide evidence of user research and usability testing, including how insights were incorporated into design iterations and improved outcomes. Process Documentation:

• Detail your approach to translating user needs and business requirements into actionable design tasks and deliverables.

• Explain your methodology for conducting user research and usability testing, including participant recruitment, task design, and synthesis of findings.

• Illustrate your process for collaborating with product managers and engineers within an Agile framework, including handoff procedures and feedback loops.

• Document your experience in contributing to or maintaining design systems, including component creation, documentation, and governance.

📝 Enhancement Note: For a UX/UI Designer role, a strong portfolio is paramount. The emphasis here is on demonstrating a structured, user-centered design process with tangible outcomes, including the ability to articulate design decisions and collaborate effectively within a development lifecycle. The inclusion of AI's role in the process should also be reflected in portfolio examples where applicable.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level UX/UI Designer with 4+ years of experience in Cape Town, South Africa, a competitive salary range is estimated to be between ZAR 450,000 to ZAR 700,000 per annum. This range accounts for the required experience, the specific skill set (including AI literacy), and the cost of living in Cape Town.

Benefits:

• Medical Aid Scheme: Comprehensive health coverage to ensure employee well-being.

• Personal Pension Plan: Competitive retirement savings plan to support future financial security.

• Parental Leave: Generous benefit designed to allow new parents quality time with their new arrival(s).

• Annual Leave: 25 days of paid annual leave, plus Public Holidays, promoting work-life balance.

• Flex Time Off: 16 hours of flexible time off to be used as needed.

• Tuition Reimbursement Schemes: Support for continued professional development and skill enhancement.

• Office Perks: Including office breakfasts, quarterly lunches, and virtual social events to foster team connection.

• Remote Work Flexibility: Opportunity to work from anywhere in the world for two weeks annually, alongside a hybrid model.

Working Hours: Standard full-time hours, likely around 40 hours per week, with a hybrid arrangement offering 3 days of working from home and 2 days in the office.

📝 Enhancement Note: The salary range is an estimate based on general market data for mid-level UX/UI designers in South Africa. Specific compensation will depend on the candidate's experience, negotiation, and MRI Software's internal compensation structure. The benefits package is extensive and highlights a strong focus on employee well-being, work-life balance, and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: PropTech (Property Technology) - MRI Software provides flexible, game-changing real estate software solutions. The company operates within a dynamic sector that is increasingly leveraging technology to enhance the way people live, work, and play.

Company Size: MRI Software is a significant player in the PropTech market, with a global presence and a substantial employee base, indicating a structured organization with opportunities for diverse career paths.

Founded: MRI Software has a long history in the industry, having been established to provide flexible real estate software. This longevity suggests a stable company with deep industry expertise and a proven track record.

Team Structure:

• The UX/UI Designer will be part of a cross-functional product team, working closely with Product Managers and Engineers.

• Within the broader design organization, there are opportunities for collaboration with other designers, contributing to a shared design vision and standards.

• Reporting lines are likely within a Product Development or Engineering department, with a dedicated manager overseeing design initiatives. Methodology:

• Agile Development: The team operates within an Agile delivery process, requiring designers to be adaptable and collaborative.

• User-Centered Design: A core methodology focused on deeply understanding user needs and translating them into effective product solutions.

• Data-Informed Decisions: Design choices are informed by user feedback, product analytics, and usability testing, ensuring solutions are validated and effective.

• AI Integration: Responsible use of AI tools to enhance design processes, with a strong emphasis on human oversight and ethical application.

Company Website: https://www.mrisoftware.com/

📝 Enhancement Note: MRI Software's focus on PropTech and its "people-first" approach suggest an innovative yet stable company culture. The emphasis on community, belonging, and employee resource groups points to a supportive and inclusive work environment. The "strive to amaze" value indicates a commitment to high performance and exceptional experiences for both clients and employees.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level Product Designer role, typically requiring 4+ years of experience. It involves ownership of end-to-end feature design with guidance, indicating a need for strong foundational UX/UI skills and the ability to work semi-independently. The role is crucial in translating complex user needs and business requirements into tangible, user-friendly software solutions within the PropTech domain.

Reporting Structure: The designer will likely report to a Design Manager or a Senior Product Lead within a product development team. Close collaboration is expected with Product Managers and Software Engineers on a daily basis.

Operations Impact: The Product Designer's impact is direct and significant, shaping the user experience of MRI Software's enterprise solutions. By creating intuitive and efficient interfaces, the designer directly influences user adoption, customer satisfaction, and ultimately, the perceived value and success of the software in the market. Contributions to the design system also ensure scalability and consistency across the entire product portfolio, impacting long-term development efficiency and brand coherence.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as user research, interaction design, information architecture, or accessibility.

• Leadership Development: Potential to move into Senior Designer or Lead Designer roles, taking on more complex projects, mentoring junior designers, and influencing design strategy.

• Cross-Functional Exposure: Gaining deeper understanding of product management and software engineering processes, which can lead to roles with broader product ownership or management responsibilities.

• AI Design Expertise: Becoming a go-to person for leveraging AI tools within the design process, a rapidly growing and valuable skill set.

• Industry Expertise: Developing specialized knowledge within the PropTech sector, becoming a valuable asset for future roles in real estate technology.

📝 Enhancement Note: The growth path for a UX/UI designer at a company like MRI Software typically involves progressing from mid-level to senior, then potentially to lead or management roles. The emphasis on AI and PropTech offers niche growth opportunities.

🌐 Work Environment

Office Type: The company operates a hybrid working model, balancing in-office collaboration with remote flexibility. This suggests an office environment designed to facilitate teamwork, brainstorming, and social interaction, while also respecting individual work preferences.

Office Location(s): This role is based in either the Cape Town or Johannesburg office in South Africa. The hybrid model means employees are expected to be in the office for a portion of the week.

Workspace Context:

• Collaborative Environment: The office space is likely designed to encourage interaction, with meeting rooms, breakout areas, and open-plan workspaces to support cross-functional team collaboration.

• Tools and Technology: Access to modern design software (Figma), collaboration tools, and necessary IT infrastructure to support both in-office and remote work.

• Team Interaction: Opportunities for spontaneous discussions, design critiques, and team-building activities, fostering a strong sense of community and shared purpose.

Work Schedule: Standard full-time working hours, likely 40 hours per week, with flexibility afforded by the hybrid model and the inclusion of "Flex Time Off." This structure supports efficient work completion while allowing for personal needs.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, indicating a modern approach to workplace flexibility. The company's commitment to fostering community through office perks and social events suggests a desire for a connected and engaging team atmosphere.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and resumes, focusing on experience, skills, and portfolio relevance.

• Portfolio Review & Presentation: Candidates will be asked to present their portfolio, showcasing 2-3 key case studies. This is an opportunity to walk through design processes, highlight problem-solving skills, and articulate design rationale. Expect questions about specific project challenges, design decisions, and outcomes.

• Technical/Skills Assessment: This may involve a design exercise or a more in-depth discussion about specific design tools (Figma), design systems, and technical understanding (HTML/CSS/JS).

• Cross-Functional Interviews: Interviews with Product Managers and Engineers to assess collaboration style, communication skills, and ability to integrate design within an Agile workflow.

• Behavioral & Cultural Fit: Questions to gauge alignment with MRI Software's values (e.g., "strive to amaze"), teamwork, and problem-solving approach.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end design process, problem-solving skills, and impact. Prioritize projects similar to enterprise SaaS if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the challenges you faced, your solutions, and the measurable outcomes.

• Highlight Collaboration: Emphasize how you worked with stakeholders, Product Managers, and Engineers.

• Showcase Process: Include wireframes, user flows, prototypes, and final UI designs. Explain why you made certain design choices.

• Address AI Usage: If applicable, explain how you used AI tools to enhance your workflow, ensuring you highlight human oversight and validation.

• Be Prepared for Questions: Anticipate questions about your design decisions, trade-offs, and how you handle feedback and critique.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, ensure you fully understand the problem statement, target users, and business goals.

• Time Management: Allocate your time effectively across research, ideation, design, and presentation.

• Articulate Your Process: Be ready to explain your thought process and design decisions clearly and concisely. Focus on user-centricity and business value.

• Presentation Skills: Practice presenting your work smoothly and engagingly. Be ready to answer questions and defend your design choices.

📝 Enhancement Note: The interview process emphasizes a practical demonstration of design skills through a portfolio and potentially a design challenge. Candidates should be prepared to articulate their process, justify their decisions, and showcase their collaborative abilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for interaction and visual design, wireframing, prototyping, and collaboration. Proficiency is essential.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools may be beneficial for specific use cases.

• Design System Management Tools: Experience with tools used to manage and document design systems (e.g., Storybook, Zeroheight, or Figma's features).

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar, for understanding user behavior and product usage.

• User Feedback Tools: Experience with platforms for collecting and analyzing user feedback (e.g., UserVoice, Canny, or in-app feedback mechanisms).

CRM & Automation:

• While not a primary focus for UX/UI, a general understanding of CRM systems (like Salesforce, Dynamics) and workflow automation principles can aid in understanding business requirements and user contexts within enterprise software.

• AI-Assisted Design Tools: Tools that accelerate research synthesis, ideation, content generation, documentation, and prototyping. Examples could include AI writing assistants, AI image generators, or AI-powered research synthesis tools.

📝 Enhancement Note: Figma is explicitly mentioned as a required tool. The emphasis on AI-assisted design suggests that familiarity with emerging AI tools in the design space is highly valued.

👥 Team Culture & Values

Operations Values:

• Strive to Amaze: This core value drives a commitment to delivering exceptional experiences, both for clients through innovative software and for employees through a supportive work environment.

• People-First: MRI Software prioritizes its employees, fostering a culture of belonging, well-being, and individual growth. This translates to valuing employee input, providing comprehensive benefits, and supporting employee-led initiatives.

• Belonging through DEI: A strong commitment to Diversity, Equity, and Inclusion is woven into the company fabric, ensuring a welcoming environment for all backgrounds.

• Data-Driven Decision Making: While focused on design, the role requires an understanding of how to leverage data (user analytics, feedback) to inform design choices, aligning with a broader data-informed organizational culture.

• Continuous Improvement: The expectation to analyze trends, feedback, and emerging technologies (including AI) reflects a culture that encourages ongoing learning and adaptation.

Collaboration Style:

• Cross-Functional Integration: Designers are integral members of Agile teams, working collaboratively with Product Managers and Engineers throughout the product lifecycle.

• Open Communication: Encouragement of open dialogue, feedback exchange, and constructive critique to ensure design quality and effective problem-solving.

• Knowledge Sharing: Active participation in sharing insights, best practices, and learnings across the design team and broader organization, potentially through internal presentations or documentation.

• Iterative Design Culture: Embracing a process of continuous refinement based on user feedback and testing, fostering a culture where iteration is seen as a strength.

📝 Enhancement Note: The company culture emphasizes high performance ("strive to amaze"), employee well-being ("people-first"), and inclusivity. The collaborative style is rooted in Agile methodologies and cross-functional teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: A common challenge in enterprise software design, requiring creative problem-solving and negotiation skills to find optimal solutions.

• Integrating AI Responsibly: Navigating the ethical and practical implications of using AI in the design process, ensuring it enhances rather than detracts from user experience and maintains human oversight.

• Maintaining Design Consistency Across a Large Product Suite: Contributing to and adhering to design systems can be complex, especially in a large organization with evolving products.

• Adapting to Evolving Technologies and User Expectations: The PropTech and design landscapes are constantly changing, requiring continuous learning and adaptation to stay relevant.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to courses, workshops, and conferences focused on cutting-edge UX/UI techniques, tools, and methodologies.

• AI Design Specialization: Opportunities to become proficient in AI-powered design tools and workflows, a rapidly developing field.

• PropTech Industry Knowledge: Deepening understanding of the real estate technology market, its users, and their unique needs.

• Mentorship Programs: Potential to be mentored by senior designers or to mentor junior team members, fostering leadership skills.

• Tuition Reimbursement: Financial support for formal education or certifications that align with career goals.

📝 Enhancement Note: The challenges are typical for a mid-level designer in enterprise software, with a specific emphasis on responsible AI integration. The growth opportunities are well-aligned with industry trends and career progression within design.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise SaaS feature you designed. Walk me through your process from initial requirements to final delivery, highlighting key decisions and outcomes." (Focus on your end-to-end process, user-centricity, and problem-solving.)

• "How do you incorporate user research and usability testing into your design workflow? Can you give an example of how user feedback led to a significant design change?" (Demonstrate your commitment to validated design.)

• "How have you contributed to or utilized design systems? What are the benefits of using a design system, and what challenges have you encountered?" (Showcase your understanding of consistency and scalability.)

• "Discuss your experience with AI-assisted design tools. How do you ensure responsible use, and what are the benefits and potential drawbacks?" (Address the AI aspect of the role directly.) Company & Culture Questions:

• "What interests you about MRI Software and the PropTech industry?" (Research the company's mission, products, and recent news.)

• "How do you align with our value of 'strive to amaze'?" (Think about times you've gone above and beyond or delivered exceptional results.)

• "Describe your ideal team collaboration dynamic. How do you work with Product Managers and Engineers?" (Highlight your communication and cross-functional skills.) Portfolio Presentation Strategy:

• Structure: For each case study, clearly outline the Problem, Your Role, Process, Solution, and Results. Use visuals extensively.

• Narrative: Tell a compelling story about how you solved a user problem. Explain your why behind design decisions.

• Metrics: Quantify your impact whenever possible (e.g., "increased task completion rate by X%", "reduced error rate by Y%").

• AI Integration: If AI played a role in your project, clearly explain how and why, emphasizing human oversight and validation.

• Conciseness: Be mindful of time. Practice your presentation to be clear, engaging, and within the allotted timeframe.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured, user-centered design process, highlighting collaboration, and addressing the specific requirements around AI and enterprise SaaS.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided Workday link.

• Tailor Your Resume: Ensure your resume highlights your 4+ years of experience in UX/UI design, specifically mentioning enterprise SaaS products, Figma proficiency, and any experience with design systems or AI-assisted design. Use keywords from the job description.

• Prepare Your Portfolio: Curate 2-3 strong case studies that showcase your end-to-end design process, problem-solving skills, and impact. Be ready to present and discuss these in detail. Include examples of your work with Figma and any AI tool usage.

• Research MRI Software: Understand their products, their position in the PropTech market, and their company values. This will help you tailor your responses during interviews.

• Practice Your Presentation: Rehearse your portfolio walkthrough and prepare answers to common UX/UI interview questions, focusing on your process, collaboration, and problem-solving abilities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.