UX Researcher Consultant

📍 Job Overview

Job Title: UX Researcher Consultant

Company: Jobgether (Partner Company)

Location: Brazil

Job Type: Contract

Category: User Experience (UX) Research / Digital Transformation Consulting

Date Posted: 2026-09-04

Experience Level: 5-10 Years

Remote Status: Remote Solely

🚀 Role Summary

• Lead end-to-end UX research initiatives for digital transformation projects, leveraging a strong understanding of human-centered design principles and methodologies.

• Investigate and analyze the needs, behaviors, motivations, and experiences of diverse stakeholders, including staff, members, and users, across various digital platforms and services.

• Translate complex research findings into clear, actionable recommendations that directly influence product strategy, service design, usability, and digital engagement.

• Establish and document scalable UX research practices, toolkits, and guidelines to institutionalize user-centered approaches within a complex international environment.

• Collaborate closely with multidisciplinary teams, including product, design, development, and transformation specialists, to ensure user insights are integrated throughout the product lifecycle.

📝 Enhancement Note: This role is a 6-month contract position managed by a partner company, with Jobgether facilitating the initial application process. The focus is on independent research leadership and establishing foundational UX research practices within an international context.

📈 Primary Responsibilities

• Plan, design, and execute qualitative and quantitative UX research studies, including interviews, surveys, usability testing, and ethnographic research.

• Analyze user data to identify patterns, pain points, and opportunities for enhancing website experiences, member journeys, conference participant interactions, and document management systems.

• Develop and present comprehensive research deliverables such as personas, user journey maps, user stories, and detailed research reports.

• Facilitate participatory design sessions, co-creation workshops, and stakeholder consultations to gather diverse perspectives and drive collaborative design.

• Evaluate digital experiences against established usability and accessibility standards, providing recommendations for inclusive design improvements.

• Contribute research insights to inform strategic decisions for product roadmaps, service improvements, and digital engagement strategies.

• Create and document reusable UX research toolkits, processes, standards, and guidelines to foster a user-centric culture and operationalize research practices.

• Manage research activities independently, ensuring timely delivery of high-quality outputs within project timelines.

📝 Enhancement Note: The responsibilities emphasize both direct research execution and the strategic establishment of research frameworks, indicating a need for both strong tactical research skills and the ability to think systemically about UX operations.

🎓 Skills & Qualifications

Education: Advanced university degree in Human-Computer Interaction, User Experience, Psychology, Social Sciences, or a related field, or an equivalent advanced qualification.

Experience: At least five years of professional experience conducting UX research and applying human-centered design principles to digital product development.

Required Skills:

• Expert proficiency in a wide range of UX research methodologies (qualitative and quantitative), including usability testing, user interviews, surveys, and ethnographic studies.

• Proven ability to analyze and synthesize complex user data to derive actionable product and design recommendations.

• Demonstrated experience in creating key UX artifacts such as personas, user journey maps, and user stories.

• Strong facilitation, presentation, and stakeholder management skills, with the ability to communicate research insights effectively to diverse audiences.

• Familiarity with accessibility standards (e.g., WCAG) and inclusive design principles for digital products.

• Experience in developing and documenting research processes, toolkits, and guidelines.

• Ability to work independently, manage multiple research projects concurrently, and deliver within defined project timelines.

• Advanced written and spoken English proficiency. Preferred Skills:

• Experience working within international, institutional, or multi-stakeholder environments.

• Knowledge of French is considered an advantage.

• Experience with document management systems and their user experience.

• Familiarity with digital transformation initiatives and their research implications.

📝 Enhancement Note: The emphasis on advanced education and the "5-10 Years" experience level derived from the "at least five years" requirement suggests a senior-level consultant role requiring significant autonomy and strategic thinking, beyond just execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 comprehensive UX research projects demonstrating end-to-end research lifecycle management, from planning to actionable recommendations.

• Highlight projects that involved significant qualitative and quantitative data analysis and synthesis, with clear examples of how insights influenced design and strategy.

• Include examples of user journey maps, personas, and other research artifacts that effectively communicated user understanding to stakeholders.

• Demonstrate experience in establishing or improving research processes, toolkits, or guidelines within an organization or project.

• Present case studies that clearly articulate the research problem, methodology, findings, and the measurable impact of recommendations. Process Documentation:

• Provide examples of structured research plans, detailing objectives, methodologies, participant criteria, and timelines.

• Showcase well-documented research reports that clearly articulate findings, insights, and actionable recommendations for product and design teams.

• Include documentation related to the establishment or refinement of UX research processes, toolkits, or best practice guidelines.

📝 Enhancement Note: Given the consulting nature and the responsibility to "establish scalable UX research practices," the portfolio should strongly emphasize not just research execution but also the strategic development and documentation of research processes and frameworks.

💵 Compensation & Benefits

Salary Range: USD 280 - USD 650 per working day. This range is based on the provided information, reflecting a daily rate for a contract consultant. The final compensation within this range will be determined by the candidate's professional experience and the partner company's assessment.

Benefits:

• Initial six-month consulting engagement with potential for extension.

• Home-based working arrangement, offering flexibility and autonomy.

• Opportunity to contribute to high-impact digital transformation and user experience initiatives.

• Exposure to complex international and multi-stakeholder projects, broadening professional experience.

• Chance to influence product strategy, service design, usability, accessibility, and digital engagement.

• Scope to establish and improve UX research practices, tools, and institutional guidelines.

• Collaboration with a multidisciplinary team of product, design, technology, and transformation professionals.

• Potential for future project contributions with broad organizational and stakeholder impact.

Working Hours: This is a contract role, and while specific daily hours are not mandated, it is expected that the consultant will dedicate sufficient time to meet the project's objectives, aligning with industry standards for a full-time equivalent role (approximately 40 hours per week) to ensure timely delivery of research outputs.

📝 Enhancement Note: The daily rate structure is typical for consulting engagements. The benefits highlight the project's impact and the opportunity for professional development through exposure to complex environments and the chance to shape operational practices.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Digital Transformation Consulting / Staffing & Recruitment Platform (Jobgether) connecting to various client industries.

Company Size: Jobgether operates as a platform connecting candidates with partner companies. The partner company's size is not specified, but the international and multi-stakeholder nature suggests a medium to large organization or a significant project initiative.

Founded: Jobgether was founded in 2018, focusing on AI-powered matching for job applications. The founding date of the partner company is not specified.

Team Structure:

• The UX Researcher Consultant will likely be integrated into a project-specific team, potentially within a digital transformation unit or a product development group of the partner company.

• Collaboration will be cross-functional, involving product managers, designers, developers, and transformation leads.

• The role requires independence but also close collaboration with internal stakeholders to ensure research findings are understood and actioned. Methodology:

• Emphasis on human-centered design and user-centric product development.

• Data-driven decision-making, relying on rigorous qualitative and quantitative UX research.

• Agile or iterative approaches to product development and service design, where research findings are integrated throughout the lifecycle.

• Focus on establishing scalable and institutionalized UX research practices.

Company Website: https://jobgether.com/ (for Jobgether platform information)

📝 Enhancement Note: The role operates within a partner company context, meaning the culture and team structure will be specific to that organization. Jobgether's role is primarily as a facilitator and AI-matching platform.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Researcher / Consultant. This role is positioned for an experienced professional who can lead research independently, contribute strategically to product and service design, and develop operational research frameworks.

Reporting Structure: The consultant will likely report to a Project Manager, Product Lead, or Head of UX/Design within the partner company's organization. They will collaborate closely with various functional leads.

Operations Impact: The UX Researcher Consultant's impact is critical in ensuring digital products and services are user-centered, effective, and meet the needs of staff, members, and other stakeholders. This directly influences user adoption, satisfaction, efficiency, and the overall success of digital transformation initiatives.

Growth Opportunities:

• Skill Enhancement: Deepen expertise in diverse research methodologies and gain experience in establishing research operations within complex organizational structures.

• Strategic Influence: Influence product strategy and service design by providing critical user insights, shaping the direction of digital initiatives.

• Professional Network: Build relationships with professionals in product, design, development, and transformation across international contexts.

• Portfolio Development: Gain experience in a consulting capacity, adding valuable project leadership and operational framework development to your professional portfolio.

• Future Engagements: Successful performance may lead to further consulting opportunities with the partner company or within the Jobgether network.

📝 Enhancement Note: The "establish scalable UX research practices" aspect points to a growth opportunity in organizational UX maturity and process development, a valuable skill for senior operations and research roles.

🌐 Work Environment

Office Type: This is a fully remote, home-based consulting engagement.

Office Location(s): While the role is based in Brazil, the work is conducted remotely from the consultant's home office. There are no physical office requirements.

Workspace Context:

• The consultant is expected to maintain a dedicated and professional home office environment conducive to conducting research and collaborating remotely.

• Access to necessary tools and technologies for remote collaboration, research execution, and data analysis will be essential.

• The environment requires strong self-discipline and effective time management to balance independent work with collaborative sessions.

Work Schedule: This is a contract role with an initial duration of six months. While specific daily hours are not mandated, it is expected that the consultant will dedicate sufficient time to meet project objectives, aligning with industry standards for a full-time equivalent role (approximately 40 hours per week) to ensure timely delivery of research outputs. Flexibility is provided through the home-based arrangement.

📝 Enhancement Note: The "home-based working arrangement" and "work independently" requirements highlight the need for strong self-management and a professional remote work setup.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether AI): Your application will be initially reviewed by Jobgether's AI system for core requirements and fit.

• Shortlisting: Top-fitting candidates are shortlisted and shared with the hiring partner company.

• Partner Company Review: The partner company's internal team will review shortlisted applications and portfolios.

• Interviews (Partner Company): Expect 1-3 rounds of interviews with the partner company's hiring managers and relevant team members. These may include:

  • Technical/Skills Interview: Deep dive into UX research methodologies, experience, and problem-solving approaches.
  • Portfolio Presentation: A dedicated session where you will present selected case studies from your portfolio, explaining your process, findings, and impact.
  • Cultural Fit/Behavioral Interview: Assessing your collaboration style, ability to work independently, and alignment with the partner company's project needs.

• Final Decision: The partner company makes the final hiring decision.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest UX research projects that best showcase your end-to-end capabilities, especially those involving complex data analysis, actionable insights, and establishing research practices.

• Focus on Process & Impact: Clearly articulate your research process, from planning to synthesis. Quantify the impact of your recommendations whenever possible (e.g., improved usability scores, increased engagement, cost savings).

• Highlight Framework Development: If you have experience creating research toolkits, guidelines, or processes, make this a prominent part of your presentation. This aligns directly with a key responsibility of this role.

• Tailor to the Role: Emphasize projects related to digital transformation, website experiences, member journeys, or document management systems if applicable.

• Prepare for Discussion: Be ready to discuss your choices, challenges faced, and how you adapted your methods.

Challenge Preparation:

• Be prepared for potential case study discussions or hypothetical research scenarios during interviews.

• Practice articulating your research strategy for a given problem within a limited timeframe.

• Consider how you would approach establishing UX research practices in a new environment.

📝 Enhancement Note: The emphasis on establishing practices and the consulting nature of the role mean interviewers will likely probe deeply into your strategic thinking, process development capabilities, and ability to operate autonomously.

🛠 Tools & Technology Stack

Primary Tools:

• UX Research Platforms: Proficiency with tools for usability testing (e.g., UserTesting.com, Lookback), survey creation (e.g., SurveyMonkey, Typeform, Qualtrics), and interview management.

• Data Analysis & Synthesis: Experience with qualitative data analysis software (e.g., Dovetail, NVivo) and quantitative analysis tools (e.g., Excel, SPSS, R for statistical analysis, or BI tools for behavioral data).

• Prototyping & Wireframing (for context): Familiarity with tools like Figma, Sketch, Adobe XD, or Axure RP, to understand and collaborate on design outputs.

• Collaboration & Documentation: Proficiency with tools such as Miro, Mural for collaborative sessions, and Confluence, Notion, or Google Workspace for documentation and knowledge sharing.

Analytics & Reporting:

• Familiarity with web analytics tools (e.g., Google Analytics) to understand user behavior data and complement qualitative findings.

• Experience in creating clear, compelling reports and presentations using tools like PowerPoint, Google Slides, or Keynote. CRM & Automation:

• While not a primary focus, understanding how UX research integrates with CRM systems (e.g., Salesforce) and marketing automation platforms can be beneficial for understanding the broader business context.

📝 Enhancement Note: The role requires a broad toolkit, with a strong emphasis on research execution and analysis tools. Familiarity with collaboration platforms is key for remote work and cross-functional interaction.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all design and development decisions.

• Data-Driven Insights: Valuing rigorous research and evidence-based recommendations over assumptions.

• Collaboration & Transparency: Open communication and active partnership with multidisciplinary teams.

• Continuous Improvement: A drive to refine processes, enhance digital experiences, and contribute to the evolution of UX research practices.

• Impact & Actionability: Focus on delivering research that leads to tangible improvements and measurable outcomes.

Collaboration Style:

• Partnership-Oriented: Working closely with product managers, designers, and developers as a core member of the project team.

• Facilitative Leadership: Guiding discussions and workshops to elicit valuable user insights and stakeholder input.

• Clear Communication: Proactively sharing research plans, findings, and recommendations in a structured and accessible manner.

• Adaptable & Agile: Willingness to adjust research plans and methodologies based on project needs and feedback.

📝 Enhancement Note: The values emphasize a proactive, collaborative, and evidence-based approach, essential for a consultant tasked with embedding research practices into a project or organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Establishing Practices: The primary challenge will be to define, document, and implement scalable UX research practices and toolkits within a potentially new or evolving environment for the partner company.

• Cross-Functional Alignment: Ensuring research insights are effectively communicated and integrated by diverse stakeholders with potentially varying levels of UX understanding.

• Remote Collaboration: Maintaining strong team cohesion and research momentum in a fully remote, international setting.

• Scope Management: Balancing the demand for research with project timelines and resources, and managing stakeholder expectations.

• International Context: Navigating potential cultural nuances or differing stakeholder priorities in an international project environment.

Learning & Development Opportunities:

• Process Design & Implementation: Gaining hands-on experience in designing and operationalizing UX research frameworks that can be adopted by an organization.

• Strategic Consulting: Developing consulting skills, including stakeholder management, proposal development (if applicable for extensions), and high-level strategic contribution.

• International Project Exposure: Working on projects with global implications, offering exposure to diverse user bases and business contexts.

• Methodological Breadth: Opportunity to apply and potentially refine a wide array of UX research techniques.

📝 Enhancement Note: The challenges presented are typical for consulting roles focused on process improvement and integration, offering significant growth potential for individuals looking to advance their careers in UX operations and strategy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to establish a new UX research process or toolkit. What were the key steps, challenges, and outcomes?" (Focus on your experience with process documentation and implementation).

• "How would you approach understanding the needs of staff, members, and other stakeholders for a digital transformation initiative with limited upfront information?" (Demonstrate your research planning and discovery skills).

• "Imagine you've conducted research revealing a significant usability issue. How would you present these findings to a product team that is hesitant to make changes?" (Highlight your stakeholder management and persuasive communication).

• "How do you prioritize research activities when faced with multiple competing project demands?" (Showcase your time management and prioritization skills). Company & Culture Questions:

• "What interests you about this specific consulting engagement and the opportunity to work in an international context?" (Research Jobgether and the general nature of digital transformation projects).

• "How do you ensure your research remains objective and unbiased, especially when working with stakeholders who have strong opinions?" (Focus on your commitment to data and evidence).

• "Describe your ideal collaboration dynamic with product managers, designers, and developers." (Emphasize partnership and user advocacy). Portfolio Presentation Strategy:

• Structure: Begin with an overview of your career and UX research philosophy. Then, present 2-3 key case studies. For each case study, cover: Project Context, Research Goals, Methodology, Key Findings & Insights, Recommendations, and Impact/Outcome.

• Highlight Process & Frameworks: Explicitly point out where you developed processes, toolkits, or guidelines. Discuss the challenges and benefits of these developments.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your research and recommendations.

• Engage Your Audience: Prepare for questions and encourage interaction. Be ready to discuss your decision-making process and any pivots you made during research.

📝 Enhancement Note: Given the role's emphasis on establishing practices, expect interviewers to probe deeply into your strategic thinking, process design capabilities, and how you translate research into tangible organizational improvements.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Jobgether platform.

• Portfolio Customization: Prepare your portfolio, selecting projects that best demonstrate your end-to-end UX research capabilities, particularly those involving process development and actionable insights.

• Resume Optimization: Ensure your resume clearly highlights your 5+ years of relevant UX research experience, advanced degree, and specific methodologies. Tailor it to emphasize achievements related to digital transformation and user-centered design.

• Interview Preparation: Practice articulating your research process, findings, and impact. Prepare specific examples for behavioral and situational questions, focusing on your ability to work independently and establish practices.

• Company Research: Understand Jobgether's role as a platform and the general landscape of digital transformation consulting. Prepare to discuss your interest in international projects and how you approach working with diverse stakeholders.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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