UX Designer - Infrastructure

📍 Job Overview

Job Title: UX Designer - Infrastructure

Company: Jobgether (Partner Company)

Location: Portugal

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-04

Experience Level: Mid-Level (2-5 years inferred)

Remote Status: Fully Remote

🚀 Role Summary

• Design intuitive user experiences for complex open-source infrastructure products, focusing on cloud and data center solutions.

• Drive UX strategy, conduct user research, and apply design systems to enhance usability and consistency across technical products.

• Collaborate closely with product management and engineering teams to translate technical complexity into clear, efficient, and accessible user interfaces.

• Contribute to the evolution of design systems and advocate for user-centered design principles within a globally distributed team.

• This role is ideal for a technically curious designer passionate about solving intricate problems in enterprise technology.

📝 Enhancement Note: The job title "UX Designer - Infrastructure" and the description of "complex open-source infrastructure products," "cloud and data center solutions," and "enterprise technology" clearly indicate a specialization within UX design focused on technical and backend systems, rather than consumer-facing applications. The inferred experience level of 2-5 years is based on the typical progression for a UX Designer role that requires experience with complex platforms and design systems, but not necessarily senior-level strategic leadership.

📈 Primary Responsibilities

• Design intuitive workflows, user interfaces, and interaction models for complex infrastructure management tools.

• Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions for cloud and data center solutions.

• Collaborate with product managers and engineers to define product roadmaps, user stories, and feature requirements, ensuring alignment with user needs and business objectives.

• Develop and maintain design systems, style guides, and reusable UI components to ensure consistency and efficiency across a suite of infrastructure products.

• Translate highly technical concepts and requirements into clear, understandable, and efficient user experiences for a diverse user base, including developers and IT professionals.

• Apply UX methodologies, design heuristics, and usability principles to identify and solve complex product challenges.

• Advocate for user-centered design principles and best practices, fostering design maturity across engineering and product teams.

• Support cross-functional design initiatives, contribute to shared design practices, and participate in design critiques.

• Communicate design concepts, rationale, and user research findings effectively to engineers, product managers, leadership, and other stakeholders.

• Stay abreast of emerging UX trends, research methods, and innovative design approaches relevant to technical products and infrastructure management.

• Participate in international team gatherings and collaborative sessions to align on strategy, share knowledge, and foster team cohesion.

📝 Enhancement Note: The responsibilities have been expanded to detail the typical activities of a UX Designer in a technical product environment. This includes specifying types of user research, emphasizing the translation of technical complexity, and highlighting the contribution to design systems, which are critical in infrastructure and enterprise product development.

🎓 Skills & Qualifications

Education: Bachelor’s degree or equivalent experience in User Experience, Design, STEM, or a related field is preferred. Alternative career paths are considered, emphasizing practical experience and demonstrated skills.

Experience: 2-5 years of experience in UX design, with a focus on digital products, complex platforms, developer tools, enterprise applications, or technically challenging products.

Required Skills:

• Strong knowledge of user experience (UX) principles, product design methodologies, and usability best practices.

• Proven ability to conduct user research, gather insights, and translate them into actionable design improvements.

• Experience designing and maintaining design systems, component libraries, or reusable design patterns.

• Proficiency in translating technical complexity into clear, accessible, and efficient user interfaces and workflows.

• Demonstrated ability to collaborate effectively with cross-functional teams, including engineers, product managers, and designers.

• Excellent communication and presentation skills, with the ability to articulate and defend design decisions to diverse stakeholders.

• Strong analytical and problem-solving skills with a strategic mindset and attention to detail.

• Curiosity, adaptability, and a commitment to continuous learning and professional development in UX and technology.

• Interest and aptitude for working with real technology, infrastructure, and technically complex environments. Preferred Skills:

• Experience with open-source products or infrastructure management tools.

• Familiarity with cloud computing (AWS, Azure, GCP) or data center technologies.

• Experience with prototyping tools and user testing platforms.

• Understanding of agile development methodologies and their impact on the design process.

• Familiarity with data analysis and metrics for evaluating user experience effectiveness.

📝 Enhancement Note: The experience level has been inferred as Mid-Level (2-5 years) based on the need for experience with complex platforms, design systems, and cross-functional collaboration, which typically requires more than entry-level experience. Preferred skills have been added to align with the "Infrastructure" specialization of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 case studies demonstrating end-to-end UX design process for complex digital products, ideally in technical or infrastructure domains.

• Clearly articulate your role, the problem statement, your design process, key decisions, and the impact of your solutions.

• Include examples of user research, wireframing, prototyping, usability testing, and final UI designs.

• Demonstrate experience with design systems, component libraries, or consistent design patterns used in your projects.

• Highlight your ability to translate technical requirements and constraints into user-centered solutions. Process Documentation:

• Be prepared to discuss your approach to user research, including methodologies and how you synthesize findings.

• Be ready to explain your process for collaborating with engineering and product teams, including how you handle feedback and iterations.

• Demonstrate your understanding of design system principles and how you contribute to or leverage them.

• Articulate how you measure the success of your designs and incorporate data into your iterative process.

📝 Enhancement Note: Portfolio requirements are tailored to a UX Designer role, emphasizing case studies that showcase the design process, technical product focus, and collaboration. The emphasis on design systems and translating technical complexity is crucial for this specific role.

💵 Compensation & Benefits

Salary Range: Based on market research for experienced UX Designers in Portugal, a competitive salary range for a mid-level (2-5 years) fully remote UX Designer specializing in infrastructure is estimated to be between €40,000 - €60,000 annually. This range can vary based on specific experience, skills, and the final compensation package negotiated with the partner company.

Benefits:

• Fully remote position with the flexibility to work from home.

• Global and distributed work environment with regular in-person team gatherings.

• Annual personal learning and development budget of USD 2,000 for professional growth.

• Annual compensation reviews based on performance and market conditions.

• Performance-based annual bonus opportunities.

• Recognition and rewards programs.

• Paid annual holiday leave.

• Maternity and paternity leave support.

• Employee assistance program and wellness platform.

• Opportunity to travel internationally and collaborate with colleagues around the world.

• Travel benefits and upgrades for long-distance company events.

Working Hours: Approximately 40 hours per week, with flexibility inherent in a remote work environment. Adherence to core working hours for team collaboration may be expected, particularly given the global distribution.

📝 Enhancement Note: A salary range has been estimated for Portugal, considering the remote nature and the specified experience level. The benefits listed are directly from the provided job description. The working hours are an inference based on standard full-time employment and the mention of a 40-hour work week implicitly through the ai_working_hours field.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software, Open-Source, Cloud Infrastructure. The company operates within the rapidly evolving landscape of enterprise technology, focusing on open-source solutions that power modern cloud and data center environments. This implies a culture that values innovation, collaboration, and technical expertise.

Company Size: The description doesn't specify the exact size, but the mention of a "globally distributed team" and "international team gatherings" suggests a company of moderate to large size, likely with established processes but retaining agility.

Founded: Not specified, but the focus on open-source infrastructure suggests a company potentially established in the tech sector, possibly with roots in cloud computing or enterprise software.

Team Structure:

• The UX team is likely part of a larger product and engineering organization, working within a globally distributed setup.

• Designers collaborate closely with product managers, engineers, and potentially other UX specialists.

• Reporting structure is not detailed, but a mid-level designer would typically report to a UX Lead, Design Manager, or Head of Product/Design.

• Cross-functional collaboration is a key aspect, with designers expected to integrate seamlessly with technical teams. Methodology:

• Data-driven decision-making, informed by user research and product analytics.

• Emphasis on user-centered design principles and iterative development processes.

• Adoption and contribution to design systems for consistency and efficiency.

• Collaborative problem-solving and knowledge sharing across distributed teams.

• Continuous learning and adaptation to new technologies and UX trends.

Company Website: https://jobgether.com/

📝 Enhancement Note: Company context has been inferred based on the job description's focus on "open-source infrastructure products," "cloud and data center solutions," and the mention of a "globally distributed team." This information is crucial for understanding the operational environment and expectations for a UX Designer in this niche.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level UX Designer stage, requiring independent contribution and the ability to manage design tasks for specific product areas. It's a crucial point for developing expertise in specialized technical domains like infrastructure UX.

Reporting Structure: The UX Designer will likely report into a Design leadership role (e.g., UX Manager, Head of Design) within the product organization. Collaboration will be extensive with Product Managers and Engineering Leads for specific infrastructure products.

Operations Impact: The UX Designer's impact is direct and significant on the usability, adoption, and effectiveness of critical infrastructure tools. By simplifying complex systems, they enable organizations to manage their cloud and data center environments more efficiently, indirectly impacting operational costs, system reliability, and overall productivity for users.

Growth Opportunities:

• Specialization: Deepen expertise in UX for complex technical domains (e.g., cloud infrastructure, developer tools, data platforms).

• Design Leadership: Progress to a Senior UX Designer role, taking on more complex projects, mentoring junior designers, and contributing more to UX strategy.

• Cross-Functional Mobility: Potentially transition into Product Management or Technical Program Management roles leveraging deep user and system understanding.

• Skill Development: Utilize the annual learning budget for advanced courses, certifications (e.g., in cloud technologies, specific UX methodologies), and conferences.

📝 Enhancement Note: The career growth analysis is tailored for a UX Designer role, highlighting specialization in technical UX, progression within design, and potential cross-functional moves. The "Operations Impact" section is reframed to reflect how UX design contributes to operational efficiency and effectiveness for end-users.

🌐 Work Environment

Office Type: This is a fully remote position, offering maximum flexibility for the employee to work from their preferred location within Portugal.

Office Location(s): While the role is remote, the company operates globally, and the job is specifically for a candidate based in Portugal. This implies that while there isn't a physical office requirement, there might be an established legal entity or support structure within Portugal.

Workspace Context:

• A fully remote setup requires self-discipline and strong communication skills to maintain connection and collaboration.

• Access to necessary hardware and a stable internet connection is essential.

• The company provides a USD 2,000 annual budget for personal learning and development, which can be used for home office improvements or professional resources.

• Expect a culture that leverages digital collaboration tools extensively for communication, design reviews, and project management.

Work Schedule: Approximately 40 hours per week. While fully remote, collaboration with a globally distributed team may necessitate some flexibility in working hours to accommodate different time zones for meetings and real-time discussions.

📝 Enhancement Note: The work environment description is adapted to reflect the "fully remote" nature of the position, highlighting the implications for workspace setup and collaboration, while also referencing the specific location requirement in Portugal.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio by Jobgether's AI system and potentially a recruiter to assess basic qualifications.

• Portfolio Review & Initial Interview: A deeper dive into your portfolio by the hiring company's design or product team. This is typically followed by an interview to discuss your experience, design philosophy, and approach to complex problems.

• Design Challenge/Case Study: You may be asked to complete a take-home design exercise or present a detailed case study from your portfolio, focusing on how you approach infrastructure or technical product design challenges.

• Team/Stakeholder Interviews: Interviews with key team members, including engineers and product managers, to assess collaboration skills, technical understanding, and cultural fit.

• Final Interview/Offer: A concluding interview with hiring leadership, followed by an offer if successful.

Portfolio Review Tips:

• Focus on Technical Products: Prioritize case studies involving complex platforms, developer tools, or enterprise software. If you lack direct infrastructure experience, highlight transferable skills from similar domains.

• Showcase Problem-Solving: Clearly articulate the user and business problems you addressed, your design process, and the rationale behind your key decisions.

• Highlight Collaboration: Demonstrate how you worked with engineers and product managers, detailing any technical constraints you navigated.

• Design System Contribution: If applicable, showcase your involvement in creating or maintaining design systems, illustrating how you ensured consistency and scalability.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the positive impact of your design solutions.

Challenge Preparation:

• Understand the Domain: Research common challenges in cloud infrastructure, data center management, and open-source software UX. Familiarize yourself with key concepts and terminology.

• Structure Your Approach: For any design challenge, outline your discovery, research, ideation, prototyping, and testing phases clearly.

• Communicate Your Process: Be prepared to articulate your thought process, decision-making, and how you would collaborate with technical stakeholders.

📝 Enhancement Note: The interview and portfolio review process is tailored for a UX Designer role, emphasizing the need for technical product case studies, collaboration with engineers, and an understanding of the infrastructure domain. The advice provided is actionable for candidates preparing their applications and interviews.

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma/Sketch/Adobe XD: Proficiency in industry-standard design and prototyping tools for creating wireframes, mockups, and interactive prototypes.

• Prototyping Tools: Experience with tools like InVision, Principle, or Axure for creating interactive prototypes to test user flows.

User Research & Testing Tools:

• UserTesting.com, Lookback, Maze: Experience with platforms for conducting remote usability testing and gathering user feedback.

• Survey Tools: Familiarity with tools like SurveyMonkey, Google Forms, or Typeform for user surveys.

Design System Management:

• Component Libraries: Experience working with or contributing to component libraries within design tools (e.g., Figma libraries, Sketch Symbols).

• Documentation Platforms: Familiarity with tools for documenting design system guidelines and usage.

Collaboration & Project Management:

• Jira/Confluence: Experience working within agile development workflows and documenting designs and research.

• Slack/Microsoft Teams: Proficiency in communication and collaboration tools for distributed teams.

📝 Enhancement Note: The tools and technology stack are typical for a UX Designer, with specific emphasis on design, prototyping, research, and collaboration tools relevant to a remote, technical product environment.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, especially within complex technical contexts.

• Collaboration: Strong emphasis on teamwork, open communication, and cross-functional partnership with engineering and product.

• Innovation: Encouraging new ideas, exploring novel solutions, and staying at the forefront of UX and technology trends.

• Quality & Craftsmanship: Dedication to producing high-quality, polished designs that are both functional and aesthetically pleasing.

• Continuous Improvement: A proactive approach to learning, iterating, and enhancing both products and processes.

Collaboration Style:

• Integrated Teams: Designers are expected to be embedded within product and engineering teams, working closely on a daily basis.

• Open Feedback Loops: A culture that encourages constructive feedback on designs and processes during critiques and team discussions.

• Knowledge Sharing: Active participation in sharing insights, best practices, and learnings across the design and broader product organization.

• Remote-First Communication: Reliance on digital tools for clear, asynchronous, and synchronous communication to bridge geographical distances.

📝 Enhancement Note: Team culture and values are inferred based on the role's requirements for collaboration, user-centricity, and working within a technical, open-source, and distributed environment. These are common traits in successful tech companies focusing on complex products.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Technical Complexity: The primary challenge is simplifying highly technical and abstract concepts (cloud, data centers, infrastructure) into intuitive and usable interfaces for diverse users.

• Balancing User Needs with Technical Constraints: Navigating the interplay between ideal user experiences and the practical limitations of underlying infrastructure and engineering resources.

• Remote Collaboration: Maintaining strong team cohesion, clear communication, and effective design reviews within a globally distributed team.

• Keeping Pace with Technology: The rapid evolution of cloud and infrastructure technologies requires continuous learning to ensure designs remain relevant and effective.

Learning & Development Opportunities:

• Specialized UX Knowledge: Gaining deep expertise in UX for infrastructure, developer tools, and enterprise software.

• Technical Acumen: Enhancing understanding of cloud computing, data center operations, and open-source ecosystems.

• Design System Mastery: Contributing to or leading the development of robust and scalable design systems.

• Cross-Functional Skills: Developing stronger partnerships and communication strategies with engineering and product management.

• Global Exposure: Working with diverse international teams and potentially participating in global company events.

📝 Enhancement Note: Challenges and growth opportunities are specifically framed for a UX Designer in a technical infrastructure role, addressing the unique complexities of the domain and the remote work environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a technically complex product. What were the main challenges, and how did you approach them?" (Focus on your process, problem-solving, and ability to translate complexity).

• "How do you approach user research when designing for a niche technical audience, such as system administrators or DevOps engineers?" (Highlight methods for reaching and understanding specialized users).

• "Walk us through your process for contributing to or creating a design system. What are the key benefits and challenges?" (Demonstrate understanding of consistency, scalability, and collaboration).

• "How do you ensure your designs are accessible and inclusive for all users, especially in a technical context?" (Showcase awareness of accessibility standards and inclusive design). Company & Culture Questions:

• "What interests you about designing for infrastructure and open-source products?" (Show genuine curiosity and understanding of the domain).

• "How do you collaborate with engineers and product managers? Can you provide an example?" (Highlight your teamwork and communication skills).

• "How do you stay updated on UX trends and emerging technologies in the infrastructure space?" (Demonstrate a commitment to continuous learning).

• "What are your expectations for a remote work environment and team culture?" (Align your expectations with the company's distributed model). Portfolio Presentation Strategy:

• Structure Your Case Studies: For each case study, clearly outline the problem, your role, the process, your specific contributions, the solutions, and the outcomes/impact.

• Emphasize Technical Context: For infrastructure-focused examples, explain the technical domain and constraints clearly. If your experience isn't direct, draw parallels to similar complex systems you've designed for.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) effectively to illustrate your design decisions and the evolution of your work.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, research methodologies, and how you handled trade-offs.

• Highlight Collaboration: Emphasize how you partnered with engineers and product managers throughout the design lifecycle.

📝 Enhancement Note: Interview preparation advice is specifically crafted for a UX Designer role in the infrastructure domain, focusing on technical complexity, user research for niche audiences, design systems, and collaborative skills. The portfolio presentation strategy emphasizes showcasing relevant experience and thought processes.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on jobs.lever.co.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best demonstrate your ability to design for complex technical products, including examples of your UX process, problem-solving, and collaboration with engineering teams.

• Tailor Your Resume: Highlight experience with UX strategy, user research, design systems, and working on platforms, developer tools, or enterprise applications. Use keywords from the job description.

• Prepare Your Narrative: Be ready to articulate your passion for user experience, your approach to technical design challenges, and why you are interested in infrastructure and open-source products.

• Research the Company: Understand Jobgether's role as a platform and the partner company's mission in providing infrastructure solutions. Familiarize yourself with their potential product offerings and user base.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.