UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Verizon

Location: Dublin, Ireland

Job Type: FULL_TIME

Category: UX/Product Design

Date Posted: 2026-06-15

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Focus on creating impactful user experiences through user-centric design principles and a strong understanding of interaction design.

• Take ownership of specific features and user flows, collaborating with senior designers and cross-functional teams to solve complex design challenges.

• Leverage emerging artificial intelligence (AI) tools and AI-integrated design software to accelerate ideation, prototyping, and asset generation, enhancing design workflows and product development.

• Design intuitive, user-friendly interfaces that deliver tangible value, ensuring seamless user journeys and adherence to established design system guidelines.

• Contribute to user insight gathering, analysis, and the creation of actionable insights that inform design decisions, particularly for AI-specific interactions.

📝 Enhancement Note: This role is positioned as a mid-level UX Designer, requiring a blend of foundational design skills and growing expertise, particularly with AI integration. The emphasis on "emerging artificial intelligence (AI) skills" and "AI-integrated design software" suggests a forward-looking team actively exploring AI's potential in the design process and product development.

📈 Primary Responsibilities

• Identify and define design problems and opportunities within project briefs, contributing to strategic design planning.

• Solve open-ended design problems, taking ownership of specific user flows or features with moderate guidance from senior team members.

• Generate multiple credible design solutions through iterative exploration and active participation in cross-functional team (CFT) collaboration.

• Utilize generative AI tools (e.g., ChatGPT, Figma AI) and AI-integrated design software to expedite ideation, create prototypes, generate design assets, and accelerate iteration cycles.

• Design user interfaces that are intuitive, user-friendly, and focused on delivering maximum value to the end-user.

• Explore, refine, and meticulously document design solutions, ensuring strict adherence to established design system guidelines and best practices.

• Participate actively in user insight gathering activities, including research and analysis, to develop actionable insights that drive design decisions.

• Develop design solutions that effectively leverage user insights while thoughtfully accounting for AI-specific interactions, such as managing user trust, implementing feedback loops, and handling error states.

• Provide and receive constructive feedback within the design team to foster continuous improvement and elevate design quality.

• Clearly articulate current project plans, goals, and expected outcomes to stakeholders and team members.

• Build and maintain strong collaborative relationships with product managers, engineers, and business stakeholders to ensure alignment and successful product delivery.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on practical application of AI in design, moving beyond theoretical knowledge to active usage in daily workflows. The expectation to "leverage generative AI tools" and "create design solutions that leverage user insights while accounting for AI-specific interactions" underscores a practical, hands-on approach to AI-driven UX design.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or a closely related field.

• Master’s degree in Design, HCI, or a related field is preferred. Experience:

• Relevant experience in UX design, with a focus on creating user-centric solutions and interaction design.

• Experience in high-fidelity prototyping and conducting user testing methodologies to validate design decisions.

• Demonstrated ability to write effective prompts for AI tools to generate design assets or explore concepts. Required Skills:

• Strong foundational knowledge of user-centric design principles and methodologies.

• Proven ability in UX process and interaction design, showcased through a comprehensive portfolio.

• Practical experience utilizing AI tools (e.g., ChatGPT, Figma AI features, Midjourney, Dall-E) to enhance the design process, ideation, or workflows.

• Proficiency in high-fidelity prototyping tools and user testing methodologies.

• Ability to design intuitive and user-friendly interfaces.

• Skill in exploring, refining, and documenting design solutions in adherence to design system guidelines.

• Experience participating in user insight gathering and analysis.

• Ability to give and receive constructive feedback within a design team.

• Clear communication of project plans, goals, and expected outcomes.

• Strong relationship-building skills with product, engineering, and business partners. Preferred Skills:

• A good understanding of UX research techniques and their application.

• Portfolio showcasing shipped products or features, demonstrating real-world impact.

• Experience designing AI-native products, chatbots, conversational UI, or generative AI interfaces.

• Demonstrated ability to write effective prompts for generating design assets or conceptual explorations.

📝 Enhancement Note: The requirements emphasize practical, hands-on experience with AI tools, not just conceptual understanding. The mention of "Figma AI features" and "ChatGPT" indicates specific tools the company is likely using or exploring. A portfolio that includes shipped products or AI-specific design work will be highly advantageous.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a strong understanding of the UX process from research to final design.

• Demonstrate proficiency in interaction design, including creating user flows, wireframes, and interactive prototypes.

• Showcase experience with high-fidelity prototyping tools and user testing methodologies, including how insights were gathered and applied.

• Provide clear examples of how user insights were translated into actionable design solutions that addressed specific user needs or business objectives.

• Illustrate your ability to adhere to and contribute to design systems, demonstrating consistency and scalability in your designs. Process Documentation:

• Document your design process for case studies, clearly outlining the problem, your approach, the tools used (including AI tools), and the outcomes.

• Detail your experience with user research methodologies and how findings informed your design decisions.

• Showcase your ability to iterate on designs based on feedback from user testing and cross-functional teams.

• Highlight your experience with AI-assisted design workflows, including how AI tools were integrated into your process for ideation, asset generation, or prototyping.

📝 Enhancement Note: The portfolio is critical for this role, especially for demonstrating practical application of AI tools and UX principles. Candidates should prepare case studies that explicitly detail their involvement with AI in the design process, from prompt engineering to leveraging AI-generated outputs. The emphasis on "shipped products or features" suggests a preference for candidates who have delivered tangible results.

💵 Compensation & Benefits

Salary Range:

For a UX Designer role in Dublin, Ireland, with 2-5 years of experience, the estimated annual salary range is typically between €45,000 and €65,000. This estimate is based on industry benchmarks for UX Design roles in major European tech hubs, considering the cost of living in Dublin and the specific requirements of the role, including AI proficiency.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision plans.

• Generous paid time off (PTO), including vacation days, public holidays, and sick leave.

• Retirement savings plan with company matching contributions.

• Opportunities for professional development, including training, conferences, and certifications.

• Employee assistance programs offering confidential counseling and support services.

• Potential for performance-based bonuses and stock options.

• Access to Verizon's extensive network and employee discount programs. Working Hours:

• Standard full-time workweek of 37.5 hours.

• Hybrid work arrangement with a defined office location and assigned office days, offering flexibility between remote and in-office work.

📝 Enhancement Note: Given the location in Dublin, Ireland, and the mid-level experience requirement, a salary range of €45,000 to €65,000 is a reasonable estimate. This range reflects the competitive market for UX talent and the added value of AI skills. Benefits are standard for a large multinational corporation like Verizon.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications & Technology. Verizon is a leading global telecommunications company, driving innovation in connectivity, mobile technology, and digital services. This context means the UX team operates within a fast-paced, technology-driven environment where user experience is crucial for customer acquisition, retention, and service adoption.

Company Size: Large enterprise (Verizon is a Fortune 500 company with hundreds of thousands of employees globally). This size implies structured processes, access to extensive resources, and opportunities for specialization, but also a need for clear communication and alignment across large teams.

Founded: 1983 (as Bell Atlantic, with roots tracing back to the Bell System). This long history signifies stability, a deep understanding of the telecommunications landscape, and a culture that has evolved with technological advancements.

Team Structure:

• The UX team is likely part of a larger Product or Digital organization, comprising specialized roles such as UX Designers, Interaction Designers, UX Researchers, and potentially UX Writers.

• Reporting structure will likely involve a Design Lead or Manager, with opportunities to collaborate with Product Managers and Engineering Leads within specific product or feature teams.

• Cross-functional collaboration is essential, involving close partnerships with Product Management, Engineering, Marketing, and Business stakeholders to ensure a cohesive and successful product development lifecycle. Methodology:

• Data-driven design: Emphasis on using analytics, user research, and A/B testing to inform design decisions and measure impact.

• Agile development: The team likely operates within an Agile framework, requiring designers to be adaptable and responsive to changing requirements.

• User-centricity: A core principle, ensuring that user needs and behaviors are at the forefront of all design initiatives.

• AI integration: A growing focus on leveraging AI tools and techniques to enhance design efficiency, explore new interaction paradigms, and personalize user experiences.

Company Website: https://www.verizon.com/

📝 Enhancement Note: Verizon's status as a major telecommunications and technology provider suggests a focus on user experience for large-scale consumer and enterprise products. The emphasis on AI integration indicates that the company is investing in future-forward technologies, making this role particularly exciting for designers interested in cutting-edge applications.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a mid-level, typically requiring 2-5 years of relevant experience. It involves taking ownership of specific features and user flows, requiring a solid grasp of UX principles, interaction design, and prototyping. The role is expected to contribute independently to defined tasks while still benefiting from guidance from senior team members.

Reporting Structure: The UX Designer will likely report to a UX Design Manager or Lead within a product or digital design department. They will collaborate closely with Product Managers and Engineering Leads on specific product initiatives, forming part of a cross-functional "squad" or "pod."

Operations Impact: UX Designers at Verizon play a critical role in shaping how millions of customers interact with Verizon's products and services. Their impact is measured through user satisfaction, task completion rates, customer engagement, adoption of new features, and ultimately, customer retention and revenue growth. By creating intuitive and effective user experiences, they directly contribute to the company's success in a competitive market.

Growth Opportunities:

• Specialization: Develop deeper expertise in areas like AI-driven design, conversational UI, accessibility, or specific product domains (e.g., mobile apps, web platforms, IoT).

• Leadership: Progress to Senior UX Designer roles, taking on more complex projects, mentoring junior designers, and influencing design strategy.

• Skill Development: Continuous learning in emerging technologies, design methodologies, and AI tools through internal training, workshops, and external conferences.

• Cross-functional Mobility: Opportunities to move into related roles such as Product Management, UX Research, or Design Strategy.

• Portfolio Expansion: Contribute to high-impact, large-scale projects that can significantly enhance a designer's professional portfolio.

📝 Enhancement Note: The growth path for a UX Designer at a company like Verizon is robust. The emphasis on AI presents a significant opportunity for skill diversification and specialization, which can accelerate career progression into senior or lead roles.

🌐 Work Environment

Office Type: Hybrid work model. This means the role combines remote work flexibility with a physical office presence. The specific office in Dublin, Ireland, will serve as a hub for in-person collaboration, team meetings, and focused work sessions.

Office Location(s): 3rd Floor, Block A, Dublin, IRL (IRL23), Ireland. This location in Dublin suggests a modern office environment situated in a key business district, likely offering good accessibility via public transport and proximity to amenities.

Workspace Context:

• Collaborative spaces: The office will likely feature open-plan areas, meeting rooms, and breakout zones designed to foster collaboration among team members.

• Technology-rich environment: Access to necessary hardware, software, and high-speed internet to support design work, including specialized AI tools.

• Team interaction: Opportunities for informal discussions, brainstorming sessions, and team-building activities with fellow designers and cross-functional colleagues.

• Focus areas: Designated quiet zones or private spaces may be available for concentrated design work. Work Schedule:

• The standard work schedule is 37.5 hours per week, offering a typical full-time commitment.

• The hybrid arrangement allows for flexibility in balancing work-from-home days with in-office days, as determined by the manager, supporting work-life integration.

📝 Enhancement Note: The hybrid model is standard for many tech companies, offering a balance of flexibility and in-person collaboration. For operations roles, understanding the office environment and the balance between remote and in-office work is key to assessing team dynamics and workflow efficiency.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter will conduct an initial screen to assess basic qualifications and cultural fit.

• Portfolio Presentation & Technical Interview: Candidates will present their portfolio, focusing on 2-3 key projects. This will include discussing their design process, problem-solving approach, and the impact of their work. Expect questions on interaction design, user-centricity, and how AI tools were integrated.

• Cross-functional Collaboration Interview: An interview with Product Managers and/or Engineers to assess collaboration skills, communication clarity, and ability to work effectively within a cross-functional team.

• Design Challenge (Optional): A take-home assignment or an in-interview whiteboard exercise to evaluate practical design skills, problem-solving abilities, and thought process. This may involve a prompt-based design task related to AI.

• Hiring Manager Interview: A final interview with the hiring manager to discuss career aspirations, team fit, and overall suitability for the role.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 projects that best showcase your UX process, interaction design skills, and especially your experience with AI tools.

• Tell a Story: For each project, clearly outline the problem statement, your role, the design process (including research, ideation, wireframing, prototyping, testing), the solutions you proposed, and the measurable outcomes or impact.

• Highlight AI Integration: Explicitly detail how you used generative AI tools. Showcase prompt engineering examples, how AI-generated assets were refined, or how AI influenced your design decisions. Quantify the efficiency gains if possible.

• Focus on Impact: Demonstrate how your designs solved user problems and contributed to business goals. Use metrics and data where available.

• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs made, why certain AI tools were chosen, and how you handle design constraints.

Challenge Preparation:

• Understand the Brief: If given a design challenge, carefully read and understand the requirements, constraints, and objectives.

• Think Aloud: For live challenges, articulate your thought process, assumptions, and design rationale clearly.

• Focus on Process: Demonstrate a structured approach, even if time is limited. Show how you would tackle the problem from research to solution.

• AI Considerations: If the challenge involves AI, consider how you would incorporate AI into the solution or how AI might impact the user experience.

📝 Enhancement Note: The emphasis on AI in the job description strongly suggests that interviewers will probe deeply into candidates' experience and comfort with AI tools. Portfolios and interview answers should clearly articulate this experience, including specific examples of prompt engineering and AI-assisted workflow enhancements.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely, especially with mention of Figma AI features), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• AI Design Tools: ChatGPT (for ideation, content generation, prompt refinement), Figma AI features, Midjourney, Dall-E (for asset generation and concept exploration).

• Prototyping Tools: InVision, Principle, Axure RP (depending on project complexity).

Analytics & Reporting:

• Google Analytics, Adobe Analytics, Tableau, Power BI (for understanding user behavior and reporting on design impact).

• User feedback platforms (e.g., UserTesting.com, Hotjar, SurveyMonkey). CRM & Automation:

• While not directly a UX tool, understanding CRM systems like Salesforce can provide context for user data and customer journeys.

• Familiarity with project management tools such as Jira, Asana, or Trello is beneficial for workflow management and collaboration.

📝 Enhancement Note: Figma is almost certainly a core tool, especially given the mention of "Figma AI features." Candidates should be prepared to discuss their proficiency with Figma and how they leverage its AI capabilities. Knowledge of other AI tools like ChatGPT, Midjourney, or Dall-E for design ideation and asset creation is also a significant plus.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A deep commitment to understanding and serving the needs of Verizon's customers through intuitive and valuable experiences.

• Innovation: Encouraging the exploration of new technologies, including AI, to drive creative solutions and push the boundaries of design.

• Collaboration: Fostering a team environment where diverse perspectives are valued, and cross-functional partnerships are key to success.

• Excellence: Striving for high-quality design outcomes, attention to detail, and continuous improvement in design processes and products.

• Data-Driven Decisions: Utilizing data and insights from user research and analytics to inform and validate design choices.

Collaboration Style:

• Cross-functional Integration: Designers regularly partner with Product Managers to define product strategy and roadmaps, and with Engineers to ensure feasible and high-quality implementation of designs.

• Iterative Feedback Loops: A culture that encourages open feedback, constructive criticism, and iterative refinement of designs based on input from stakeholders and users.

• Knowledge Sharing: Encouraging team members to share learnings, best practices, and insights, particularly around new technologies like AI, through design critiques, brown bag sessions, or internal documentation.

📝 Enhancement Note: The culture at Verizon likely emphasizes a blend of structured enterprise processes and a drive for innovation, especially in technology. The team culture will likely value proactive communication, a willingness to learn, and a collaborative spirit, particularly when integrating new technologies like AI.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating user requirements and business objectives into cohesive and impactful designs within a large corporate structure.

• Integrating AI Seamlessly: Designing AI-powered features that are intuitive, trustworthy, and genuinely enhance the user experience, rather than feeling like a gimmick. This includes managing user expectations and error states effectively.

• Navigating Large Organizations: Working within a complex organizational structure requires strong communication, stakeholder management, and the ability to influence without direct authority.

• Keeping Pace with Technology: The rapid evolution of AI and design tools necessitates continuous learning and adaptation to maintain cutting-edge skills.

Learning & Development Opportunities:

• AI Design Specialization: Opportunities to become a subject matter expert in AI-driven UX design, conversational interfaces, and prompt engineering.

• Access to Industry Leaders: Learning from senior designers and thought leaders within Verizon and the broader tech industry.

• Formal Training & Certifications: Potential for company-sponsored training programs, workshops, and certifications in UX, AI, and related fields.

• Mentorship Programs: Access to mentorship from experienced professionals to guide career development and skill enhancement.

• Exposure to Diverse Projects: Working on a wide range of products and services, from consumer-facing apps to enterprise solutions, providing broad experience.

📝 Enhancement Note: The primary challenge and growth opportunity revolve around AI. Companies like Verizon are looking for designers who can not only use AI tools but also understand the strategic implications of AI in user experience design and help shape its future application within the company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving process and decision-making).

• "How would you approach designing a new AI-powered feature for [a specific Verizon product, e.g., a mobile app or customer service portal]? What are the key considerations for user trust and interaction?" (Showcase your understanding of AI UX principles).

• "Walk us through a complex design problem you solved using AI tools. What was your prompt strategy, how did you iterate on the AI output, and what was the final result?" (Demonstrate practical AI application and your process). Company & Culture Questions:

• "What interests you most about working at Verizon, specifically in a UX role that incorporates AI?" (Research Verizon's recent tech initiatives, AI strategy, and company values).

• "How do you stay updated with the latest trends in UX design and AI technology?" (Highlight your commitment to continuous learning).

• "Describe your ideal team environment and how you contribute to a collaborative culture." (Align your response with Verizon's likely emphasis on teamwork and innovation). Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, use a clear story arc: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.

• Emphasize AI's Role: For relevant projects, dedicate specific slides or talking points to how AI was integrated, including prompt examples and how AI outputs were refined. Use visual aids to show the AI-generated elements and your subsequent design work.

• Quantify Impact: Use metrics (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores) to demonstrate the effectiveness of your designs.

• Be Prepared for Follow-ups: Anticipate questions about trade-offs, design decisions, challenges encountered, and what you would do differently.

• Showcase Design System Adherence: If applicable, show how your designs align with or extend existing design systems.

📝 Enhancement Note: Interview preparation should heavily feature AI. Candidates should be ready to discuss their AI tool proficiency, prompt engineering skills, and how they integrate AI into their design process, along with traditional UX methodologies.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Verizon careers portal.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 key projects that best demonstrate your UX process, interaction design skills, and especially your practical experience with AI tools. Ensure these projects clearly articulate the problem, your solution, and the impact.

• Resume Optimization: Update your resume to prominently feature keywords related to UX Design, Interaction Design, Prototyping, User Testing, AI tools (ChatGPT, Figma AI), and prompt engineering. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, especially your use of AI in design, and prepare to discuss your projects in detail. Rehearse answers to common UX interview questions and company-specific inquiries.

• Company Research: Thoroughly research Verizon's current products, services, design philosophy, and their stated interest in AI. Understand their market position and how UX contributes to their business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.