Senior UX Designer (Pharma)

📍 Job Overview

Job Title: Senior UX Designer (Pharma)

Company: CG Life

Location: United States

Job Type: Full-time

Category: UX/UI Design, Marketing Operations, Digital Strategy

Date Posted: July 30, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead the strategic design of digital experiences for pharmaceutical clients, focusing on user-centered solutions across websites, portals, and complex digital ecosystems.

• Drive the end-to-end UX/UI design process, from initial discovery and information architecture to wireframing, prototyping, and final interface design, ensuring alignment with business objectives and user needs.

• Collaborate extensively with cross-functional teams, including Art Directors, Copywriters, Strategists, and Developers, to deliver cohesive and impactful digital initiatives.

• Champion best practices in UX design, accessibility, and responsive design, while mentoring junior designers and ensuring adherence to industry standards, particularly within the regulated pharma sector.

• Translate complex scientific information and marketing assignments into intuitive, accessible, and engaging user experiences that meet stringent client requirements.

📝 Enhancement Note: While the core role is UX Design, the emphasis on "Pharma advertising, marketing, or marketing communications" and collaboration with "Strategists" and "Copywriters" positions this role within a broader GTM (Go-To-Market) and Marketing Operations context, focusing on the digital execution of marketing strategies. The requirement to "decipher marketing assignments" highlights a strategic, operations-oriented aspect beyond pure visual design.

📈 Primary Responsibilities

• Spearhead the design and development of user-centered digital experiences for pharmaceutical clients, encompassing websites, microsites, campaign landing pages, digital resource centers, and interactive content.

• Translate intricate business objectives, user needs, and scientific content requirements into effective information architecture, user flows, wireframes, and interactive prototypes.

• Lead UX and web design projects through the entire lifecycle, from initial discovery and conceptualization to successful launch and ongoing optimization.

• Present UX rationale, design solutions, research findings, and digital best practices persuasively to internal teams and external clients during creative and strategic meetings.

• Mentor and guide junior designers on UX methodologies, interaction design principles, accessibility standards (WCAG), and current digital best practices.

• Design responsive websites and omnichannel experiences, staying current with emerging technologies, industry trends, and evolving user expectations in the pharmaceutical and healthcare sectors.

• Ensure a high degree of attention to detail, maintaining design consistency across user journeys, content structures, and interface components for a seamless user experience.

• Foster a deep understanding of clients' businesses and user needs, driving excellence in digital experience design within the pharmaceutical advertising and marketing domain.

• Develop and maintain design systems to ensure consistency and efficiency across multiple digital touchpoints and client projects.

• Collaborate closely with Creative Directors, Account Managers, Project Managers, Strategists, Content Specialists, and Developers to ensure high-quality delivery of digital experiences.

• Monitor and manage assigned projects, ensuring timely follow-through and adherence to established project timelines and deliverables.

📝 Enhancement Note: The responsibilities extend beyond typical UX design to encompass strategic input, client-facing presentations, and a deep understanding of regulated industries. This indicates a need for strong project management and communication skills, akin to a Project Lead or Operations liaison within a creative agency setting.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Human-Computer Interaction (HCI), Interaction Design, Digital Media, or a related field, or equivalent practical experience.

Experience: 5-7 years of relevant work experience in UX design, digital design, web design, advertising, marketing, or B2B marketing, preferably within a brand, digital agency, or a healthcare/pharmaceutical agency.

Required Skills:

• Demonstrated expertise in UX and interaction design, with a strong portfolio showcasing problem-solving skills and successful digital experiences.

• Proficiency in developing comprehensive user flows, site maps, information architecture, wireframes, and interactive prototypes for responsive web experiences.

• Proven ability to translate complex scientific and technological information into intuitive digital experiences that meet user and business objectives.

• Deep understanding of pharmaceutical design requirements, including claims, references, FDA regulations, and the client med/reg/legal review process.

• Experience creating compelling presentations that clearly articulate UX strategy, user journeys, information architecture, and design recommendations to diverse stakeholders.

• Proficiency in industry-standard design tools, including Figma and the Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Familiarity with agency collaboration, product development lifecycles, and digital experience workflows.

• Strong ability to present and articulate ideas, user experience recommendations, and digital strategies effectively to internal teams and clients.

• Experience with project monitoring and follow-through to ensure timely delivery of digital assets. Preferred Skills:

• Knowledge of accessibility standards (e.g., WCAG 2.1 AA), responsive design principles, and current web best practices.

• Experience with analytics-informed design, utilizing data to drive design decisions and optimize user experiences.

• Familiarity with Google Workspace tools (Docs, Sheets, Slides), Microsoft Office Suite, and Adobe Acrobat for collaborative workflows and documentation.

• Experience designing across a variety of digital channels, including websites, landing pages, digital platforms, email experiences, online banners, and social media.

• Understanding of GTM (Go-To-Market) strategies and how UX design supports broader marketing campaigns.

📝 Enhancement Note: The emphasis on "pharma design requirements, including claims, references, FDA requirements, and client med/reg/legal review processes" is a critical differentiator. Candidates must not only understand UX but also the regulatory landscape specific to the pharmaceutical industry, which is a specialized operational consideration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5-7 years of UX design experience, with a strong emphasis on projects within the pharmaceutical, healthcare, or regulated B2B marketing sectors.

• Demonstrations of end-to-end UX process, including discovery documentation, user research insights, information architecture diagrams, detailed wireframes, interactive prototypes, and final visual designs.

• Case studies that clearly articulate the problem statement, your role and process, the UX solutions developed, and measurable outcomes or impact on user behavior and business objectives.

• Examples of how you have translated complex scientific or technical information into accessible and engaging digital user experiences.

• Evidence of experience with FDA regulatory considerations, claims substantiation, and med/reg/legal review processes in design projects.

• Visual examples of responsive web design across various devices and screen sizes.

• Prototypes built using tools like Figma, demonstrating user flows and interaction design. Process Documentation:

• Examples of information architecture documentation, including sitemaps and content hierarchies.

• User flow diagrams illustrating key user journeys and task completion paths.

• Wireframes at various fidelity levels (low to high) that clearly communicate layout, functionality, and interaction.

• User personas and journey maps that inform design decisions.

• Documentation of accessibility considerations and how they were integrated into the design process.

• Case studies detailing the problem, process, solution, and results, with a focus on efficiency and effectiveness.

📝 Enhancement Note: For a Senior UX Designer in pharma, the portfolio must go beyond visual aesthetics to demonstrate a deep understanding of process, regulatory compliance, and the ability to articulate complex design decisions. This means showcasing a structured approach to problem-solving and a clear understanding of how design impacts regulated marketing outcomes.

💵 Compensation & Benefits

Salary Range: $100,000 - $115,000 USD per year.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance with significant employer contributions to employee premiums.

• 401K retirement plan with a generous company match and immediate vesting, emphasizing long-term financial well-being.

• Generous Parental Leave for new parents to bond with their children.

• Annual Professional Development budget for workshops, webinars, association memberships, and other growth opportunities.

• Flexible time off policy to promote work-life balance.

• Life Insurance coverage.

• Long-Term Disability (LTD) insurance.

• Robust Employee Assistance Program (EAP) offering confidential support services.

Working Hours: The role is full-time, with an estimated 40 hours per week. While the position is on-site, the company offers flexible time off, suggesting a balance between structured work and personal flexibility.

📝 Enhancement Note: The salary range is provided based on the company's good faith estimate for this role in the United States, considering experience level, industry, and location. The benefits package is extensive, highlighting CG Life's commitment to employee well-being and professional growth, which is a key consideration for senior operational roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Marketing & Advertising, specifically focused on the Life Sciences and Pharmaceutical sectors. CG Life operates as a specialized agency within a highly regulated and scientifically driven industry.

Company Size: Described as a "company," with the provided URL suggesting a medium-sized agency. The LinkedIn data (if available) would provide more precise context, but the benefits package and collaborative environment suggest a company that values its employees.

Founded: The company was founded in 2007, indicating a decade+ of experience in the market, providing a stable and experienced foundation for its operations and client services.

Team Structure:

• The Senior UX Designer reports to the Associate Creative Director, Art, indicating a core placement within the creative department but with significant cross-functional collaboration.

• The role involves close partnership with Senior Art Directors, Copywriters, Strategists, and Developers, suggesting a matrixed or project-based team structure.

• Collaboration is expected across account management, project management, strategy, content, and development teams, highlighting a holistic approach to client projects. Methodology:

• Data-Driven Design: Emphasizes using analytics and user research to inform design decisions and optimize digital experiences.

• User-Centered Approach: Prioritizes understanding user needs and business objectives to create intuitive and effective solutions.

• Agile/Iterative Development: Implied through collaboration with developers and the process of incorporating feedback from user research and testing.

• Regulatory Compliance: A critical operational methodology within the pharma sector, ensuring all digital outputs adhere to strict industry standards.

Company Website: www.cglife.com

📝 Enhancement Note: CG Life's specialization in life sciences marketing means that operational excellence and adherence to strict industry regulations are paramount. The company culture likely values scientific rigor, strategic thinking, and creative execution within these constraints.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, indicating a significant degree of autonomy, responsibility, and expected leadership. The role is expected to lead projects, mentor junior staff, and influence design direction.

Reporting Structure: The Senior UX Designer reports to the Associate Creative Director, Art. This implies a direct path for creative and design leadership but also requires strong collaboration with other departments like Account Management, Strategy, and Project Management.

Operations Impact: The UX Designer's impact is critical to the success of digital marketing campaigns for pharmaceutical clients. Effective UX directly influences user engagement, comprehension of complex information, adherence to regulatory requirements, and ultimately, the achievement of marketing and business objectives. This role ensures that complex marketing assignments are translated into user-friendly and compliant digital products, directly supporting GTM strategies.

Growth Opportunities:

• Leadership Development: Opportunities to lead larger, more complex projects, mentor junior team members, and potentially shape the UX practice within the agency.

• Specialization Advancement: Deepen expertise in UX for regulated industries (pharma, healthcare), specifically around med/reg/legal review processes and accessibility for diverse user groups.

• Strategic Influence: Grow in capacity to influence overall digital strategy and client engagement, moving beyond execution to strategic partnership.

• Cross-Functional Expertise: Develop a broader understanding of marketing, strategy, and account management through close collaboration, potentially opening doors to roles with more integrated GTM responsibilities.

📝 Enhancement Note: For a Senior role, growth often involves expanding strategic influence and leadership capabilities. In a specialized agency like CG Life, this also means becoming a subject matter expert in the unique operational challenges of the life sciences sector.

🌐 Work Environment

Office Type: The role is specified as "On-site," indicating a traditional office-based work environment. This suggests a collaborative atmosphere conducive to spontaneous idea-sharing and team synergy, which is often beneficial for creative and strategic work.

Office Location(s): The job is posted for "United States," with a potential timezone derivation of "America/Chicago." This suggests the office is likely located within a major metropolitan area in the US, potentially offering good accessibility and a vibrant work environment.

Workspace Context:

• Collaborative Hub: The on-site nature fosters direct interaction with colleagues from various disciplines (Art, Copy, Strategy, Development, Account Management), promoting a dynamic and integrated workflow.

• Creative Resources: Access to standard design tools and technology, including Figma, Adobe Creative Suite, and potentially other collaboration platforms.

• Team Interaction: Opportunities for in-person brainstorming sessions, design critiques, and client presentations, facilitating strong team cohesion and effective project execution.

Work Schedule: The role is full-time, with an implied 40-hour work week. While on-site, the company offers "flexible time off," suggesting a culture that values employee well-being and allows for managed flexibility around personal needs, provided work responsibilities are met.

📝 Enhancement Note: The on-site requirement is key for a role that involves significant cross-functional collaboration and client-facing presentations, particularly in a fast-paced agency environment. The company's emphasis on flexibility within the work schedule is a positive indicator of work-life balance support.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the pharma UX requirements. Be prepared to articulate your relevant experience concisely.

• Portfolio Presentation (Internal): A session where you present a curated selection of your work, demonstrating your UX process, problem-solving abilities, and design rationale. Focus on 2-3 key projects that best represent your capabilities in regulated environments.

• Hiring Manager/Team Interview: Discussions about your experience, approach to UX challenges, collaboration style, and understanding of the pharmaceutical industry. Expect behavioral questions and scenario-based questions.

• Client-Facing Simulation (Potential): You may be asked to present a case study or design recommendation, simulating a client interaction to assess your presentation and communication skills.

• Final Interview: Likely with senior leadership to assess cultural fit and overall suitability for the role and company.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with complex information, user flows, responsive design, and especially, any work within regulated industries like pharma or healthcare.

• Showcase Your Process: Clearly articulate the problem, your role, the UX methodologies used (research, IA, wireframing, prototyping, testing), your design decisions, and the outcomes. Use visual aids effectively.

• Highlight Pharma Nuances: Explicitly address how you handled regulatory constraints, claims, references, and med/reg/legal review processes in your work. This is a critical differentiator.

• Demonstrate Tool Proficiency: Be ready to discuss your use of Figma and Adobe Creative Suite, and how you leverage these tools for efficient design and prototyping.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the success of your designs.

Challenge Preparation:

• Design Problem Scenario: Be prepared for a hypothetical scenario where you need to design a digital experience for a pharma product, requiring you to outline your approach, key considerations, and potential solutions.

• Information Architecture Exercise: You might be asked to structure content or design user flows for a specific pharmaceutical product or service.

• Presentation Practice: Rehearse presenting your portfolio and design rationale clearly and persuasively, as this will be a key component of the interview. Focus on articulating the "why" behind your design choices.

📝 Enhancement Note: The interview process will heavily scrutinize not just design skills but also the candidate's understanding of the pharmaceutical industry's operational and regulatory complexities. A portfolio that explicitly addresses these requirements will be paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, interface design, and collaborative design system development. Proficiency is a core requirement.

• Adobe Creative Suite: Including Photoshop for image editing and manipulation, Illustrator for vector graphics, and potentially InDesign for more complex layout needs.

• Microsoft Office Suite / Google Workspace: For documentation, presentations, spreadsheets, and general collaboration (e.g., Word/Docs, Excel/Sheets, PowerPoint/Slides).

• Adobe Acrobat: For managing and reviewing PDF documents, which are common in regulated industries.

Analytics & Reporting:

• While not explicitly listed as a primary tool for UX design, familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) is preferred ("analytics-informed design"). Understanding how to interpret data to inform design decisions is crucial. CRM & Automation:

• Not directly relevant to the core UX design responsibilities, but understanding how digital experiences integrate with broader marketing automation platforms or CRM systems could be a plus, especially in understanding user journeys.

📝 Enhancement Note: The emphasis on Figma and Adobe Creative Suite highlights the need for strong visual and interactive design capabilities. The mention of "analytics-informed design" points towards a data-driven approach within the UX process, a key aspect of modern operations.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to delivering high-quality, polished digital experiences that meet client expectations and industry standards.

• Client-Centricity: A deep focus on understanding and serving the needs of pharmaceutical clients and their target audiences.

• Collaboration and Teamwork: A strong emphasis on working effectively across diverse teams to achieve shared project goals.

• Innovation within Constraints: Encouraging creative solutions while strictly adhering to regulatory and scientific requirements.

• Continuous Improvement: A dedication to learning, adapting to new technologies, and refining processes for greater efficiency and effectiveness.

Collaboration Style:

• Integrated Teams: Expect to work closely with cross-functional teams, requiring strong communication and the ability to integrate different perspectives.

• Feedback-Driven: The process involves incorporating feedback from supervisors, account teams, clients, user research, and testing, indicating an open and iterative approach to design.

• Mentorship and Knowledge Sharing: Senior designers are expected to mentor junior staff, fostering a culture of learning and shared expertise.

• Strategic Partnership: Collaboration extends beyond task execution to strategic discussions about client objectives and digital best practices.

📝 Enhancement Note: The culture at CG Life likely values a blend of creative flair and meticulous adherence to process and regulation, a necessary balance for working in the life sciences sector. Collaboration is not just about working together, but about integrated problem-solving within a complex framework.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Regulatory Complexity: Designing within stringent FDA regulations, med/reg/legal review processes, and ensuring claims substantiation requires careful attention to detail and a deep understanding of compliance.

• Translating Complex Science: Effectively communicating intricate scientific or technical information to a target audience through intuitive design.

• Balancing User Needs with Business/Client Goals: Ensuring designs meet user needs while also fulfilling demanding client objectives and marketing strategies within a regulated context.

• Managing Stakeholder Expectations: Presenting and defending design decisions to various internal teams and external clients, who may have differing priorities and levels of understanding.

• Keeping Pace with Evolving Digital Landscape: Staying current with new technologies, design trends, and user expectations, especially within the rapidly evolving pharma marketing space.

Learning & Development Opportunities:

• Deep Dive into Pharma UX: Become a subject matter expert in UX design for the highly specialized pharmaceutical and healthcare industries.

• Advanced Regulatory Design: Gain in-depth knowledge of compliance, accessibility, and ethical considerations specific to pharmaceutical marketing.

• Strategic Design Leadership: Develop skills in influencing client strategy and leading design initiatives from a high level.

• Cross-Functional Skill Expansion: Broaden understanding of marketing strategy, account management, and project lifecycle management through integrated team work.

• Mentorship and Training: Access to professional development budgets and opportunities to learn from experienced colleagues and industry leaders.

📝 Enhancement Note: The primary challenges and growth opportunities revolve around mastering the unique operational environment of pharmaceutical marketing, where creativity must be rigorously balanced with compliance and scientific accuracy.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a digital experience for a pharmaceutical product launch, ensuring compliance with FDA regulations." (Focus on structured approach, research, IA, prototyping, and med/reg/legal considerations.)

• "How do you translate complex scientific data into user-friendly digital interfaces?" (Prepare an example from your portfolio that highlights this skill.)

• "Imagine a client wants to redesign their patient support portal. What are the key UX considerations you would prioritize, and how would you present your initial findings?" (Demonstrate understanding of user needs, accessibility, and stakeholder communication.) Company & Culture Questions:

• "What interests you about working in the pharmaceutical industry, specifically within a marketing agency like CG Life?" (Show research into CG Life's work and the pharma sector's unique challenges.)

• "How do you approach collaboration with copywriters and strategists to ensure a cohesive user experience?" (Highlight your teamwork and communication skills.)

• "Describe a time you had to incorporate feedback from a client or regulatory team that significantly altered your design. How did you manage it?" (Show adaptability and a process-oriented mindset.) Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the challenge, your approach, the solution, and the results.

• Focus on Process: Don't just show final screens. Explain your thought process, the user research, the wireframes, and why you made specific design decisions.

• Highlight Pharma Relevance: Explicitly point out elements in your work that demonstrate understanding of regulatory constraints, accessibility, and complex information design.

• Be Prepared for Q&A: Anticipate questions about your design choices, tools, and how you handle challenges.

• Keep it Concise: Aim for clarity and impact, focusing on the most relevant projects for this specific role.

📝 Enhancement Note: The interview process will heavily weigh your ability to demonstrate not only UX expertise but also a practical understanding of the pharmaceutical industry's operational and regulatory environment. Your portfolio and responses should reflect this specialization.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided Greenhouse link.

• Portfolio Preparation: Curate your portfolio to prominently feature projects within the pharmaceutical, healthcare, or other highly regulated industries. Ensure it clearly showcases your UX process, information architecture, wireframing, prototyping, and final designs. Specifically highlight any experience with FDA regulations, claims, and med/reg/legal review processes.

• Resume Optimization: Tailor your resume to emphasize your 5-7 years of experience in UX design, digital strategy, and marketing communications, with a strong focus on your experience within the pharma sector. Use keywords such as "UX Design," "Pharma Advertising," "Information Architecture," "Figma," "Adobe Creative Suite," "Accessibility Standards," and "FDA Requirements."

• Interview Practice: Prepare to articulate your design rationale, present your portfolio effectively, and discuss how you handle complex information and regulatory constraints. Practice answering behavioral and scenario-based questions related to collaboration, problem-solving, and client management.

• Company Research: Familiarize yourself with CG Life's work, their specialization in life sciences, and their client portfolio. Understand their company culture and values to articulate your fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.