UX Designer

Pointsharp
Full-timeβ€’Nacka kommun, Sweden

πŸ“ Job Overview

Job Title: UX Designer

Company: Pointsharp

Location: Nacka kommun, Stockholm County, Sweden

Job Type: Permanent employee

Category: Product Design / User Experience

Date Posted: 2026-08-06

Experience Level: Mid-level (2-5 years)

Remote Status: Hybrid

πŸš€ Role Summary

  • Drive the end-to-end product design process for cutting-edge cybersecurity solutions, from initial user research and concept ideation to polished UI delivery.

  • Foster intuitive user experiences within technically complex domains, particularly in identity, access, and secure information exchange.

  • Collaborate within agile, cross-functional teams, including product managers, developers, and architects, to translate intricate requirements into user-friendly interfaces.

  • Contribute to the evolution and maintenance of a robust design system, ensuring consistency and scalability across the product portfolio.

  • Leverage AI tools to enhance design workflows and explore innovative AI-powered features, focusing on user trust and utility.

πŸ“ Enhancement Note: While the title is "UX Designer," the description emphasizes a full Product Designer scope, encompassing UI delivery and design system contributions. The role is deeply embedded within a technical product development lifecycle, requiring strong collaboration with engineering and product management in an agile environment.

πŸ“ˆ Primary Responsibilities

  • Spearhead user research initiatives, including user journey mapping, competitive analysis, persona development, and flow diagrams, to inform product strategy and validate requirements in partnership with Product Managers.

  • Conceptualize, design, and prototype new product functionalities, progressing from wireframes and interactive prototypes to final, high-fidelity UI designs.

  • Systematically redesign and optimize existing user interfaces and workflows across Pointsharp's cybersecurity product suite to enhance usability and user satisfaction.

  • Ensure all designs adhere to accessibility standards, specifically WCAG 2.2 AA, to guarantee inclusivity and compliance.

  • Actively participate in the development and maintenance of the company's design system, creating and utilizing reusable components and scalable design patterns.

  • Provide ongoing design support to agile delivery teams, addressing operational and product-related tickets with actionable design insights.

  • Facilitate seamless design-to-development handovers and conduct thorough design quality assurance (QA) on implemented features.

  • Engage in internal design initiatives and cross-functional projects to drive design best practices and innovation across the organization.

  • Strategically apply AI tools to augment research, ideation, prototyping, and iteration processes, enhancing design efficiency and effectiveness.

  • Contribute to the design of AI-powered features, focusing on creating clear, trustworthy, and valuable user interactions.

πŸ“ Enhancement Note: The responsibilities highlight a comprehensive design lifecycle ownership, from strategic research to tactical implementation support and system maintenance. The explicit mention of AI tools and AI-powered features indicates a forward-looking design approach.

πŸŽ“ Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation in Design (e.g., Interaction Design, Graphic Design, Human-Computer Interaction), Computer Science, or a related field is implied by the technical nature of the role.

Experience: Proven experience as a UX or Product Designer, demonstrating the ability to navigate the full design process from research to UI delivery. Experience in technically complex domains, particularly cybersecurity, identity, or enterprise software, is a significant advantage.

Required Skills:

  • Demonstrated expertise in UX or product design methodologies and practices.

  • Advanced proficiency in Figma, including complex prototyping, component-based design, and collaborative features.

  • Strong foundation in user research techniques, including user interviews, usability testing, and qualitative data analysis.

  • Proficient in information architecture and interaction design principles to structure complex information and design intuitive user flows.

  • Experience working with and contributing to design systems, including understanding of component libraries and style guides.

  • Knowledge of accessibility standards, specifically WCAG 2.2 AA, and ability to implement accessible design solutions.

  • Proven ability to manage multiple product areas concurrently while maintaining high standards of quality and rigor.

  • Comfort and experience in utilizing AI tools to enhance design workflows, research, and ideation processes.

  • Genuine interest and aptitude for understanding and designing for technically complex domains. Preferred Skills:

  • Experience with cybersecurity, identity management, or enterprise software products.

  • Familiarity with agile project management tools such as Jira for ticket tracking and workflow management.

  • Experience with documentation and knowledge management tools like Confluence.

  • Familiarity with user journey mapping, competitive analysis, persona development, and flow diagrams.

πŸ“ Enhancement Note: The emphasis on Figma, design systems, and accessibility, alongside the requirement for experience in complex technical domains, points to a mid-level to senior-level UX Designer role. The preference for Jira/Confluence suggests an agile development environment. The "2-5 years" experience level is a reasonable inference for someone expected to lead full design cycles and contribute to design systems.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio showcasing end-to-end UX/product design projects, demonstrating the full design lifecycle from problem definition to final solution.

  • Specific case studies highlighting your role in user research, concept development, wireframing, prototyping, and UI design.

  • Examples of contributions to or creation of design systems, including component design, pattern development, and style guide application.

  • Projects demonstrating your understanding and application of accessibility standards (WCAG 2.2 AA) in design solutions.

  • Evidence of successful collaboration with cross-functional teams (product managers, developers) and how you managed design handover and QA.

  • Projects that illustrate your ability to translate technically complex requirements into intuitive and user-friendly experiences.

  • Where applicable, showcase experience or interest in designing with AI tools or for AI-powered features. Process Documentation:

  • Documentation of your personal design process, illustrating your approach to problem-solving, research, ideation, and iteration.

  • Examples of how you have documented user flows, interaction specifications, and design rationale for development teams.

  • Evidence of contributions to or creation of process documentation for design systems or team workflows.

  • Case studies detailing how you measured the impact of your design decisions on user experience and business objectives.

πŸ“ Enhancement Note: A strong portfolio is explicitly requested, underscoring its importance for evaluating a candidate's practical skills and process. The emphasis on end-to-end ownership, design systems, accessibility, and collaboration suggests the portfolio should reflect these key areas.

πŸ’΅ Compensation & Benefits

Salary Range: For a UX Designer with 2-5 years of experience in Nacka, Stockholm, Sweden, the estimated annual salary range is typically between SEK 450,000 and SEK 650,000 (approximately $43,000 - $62,000 USD, depending on exchange rates). This range can vary based on specific skills, interview performance, and the company's compensation structure.

Benefits:

  • Flexible Hybrid Work Model: Offers a blend of in-office and remote work, promoting work-life balance and autonomy.

  • Professional Development Opportunities: Access to continuous learning, skill enhancement, and career growth initiatives, aligned with Pointsharp's commitment to employee development.

  • Collaborative Work Environment: A supportive and respectful workplace culture where teamwork and idea-sharing are encouraged.

  • International Growth Journey: Opportunity to be part of a growing European cybersecurity company with a global outlook.

  • Entrepreneurial Culture: Short decision paths and the ability to influence solutions and ways of working, fostering a sense of ownership and impact.

  • Experienced Colleagues: Opportunity to work alongside and learn from seasoned professionals in the cybersecurity domain.

Working Hours: The standard working hours are approximately 40 hours per week, with flexibility offered through the hybrid work model. This allows for a balance between structured work time and personal needs.

πŸ“ Enhancement Note: Salary estimation is based on general Swedish market data for mid-level UX Designers and cost of living in the Stockholm region. Benefits are derived from explicit mentions in the job description and common offerings in the tech industry. The 40-hour work week is a standard assumption for full-time permanent roles.

🎯 Team & Company Context

🏒 Company Culture

Industry: Cybersecurity, specifically Identity and Access Management (IAM) and secure information exchange. This is a rapidly evolving and critical sector, requiring continuous innovation and a deep understanding of security principles.

Company Size: Pointsharp was founded in 2006 and is described as being on an "international growth journey." Based on typical tech company structures and growth phases, it's likely a small to medium-sized enterprise (SME) or a growing enterprise, possibly ranging from 50-250 employees.

Founded: 2006. This indicates a company with established roots and experience in the market, yet still focused on growth and innovation.

Team Structure:

  • The UX Designer will be part of a "product team" within "cross-functional agile teams."

  • These teams include Product Managers, Product Owners, Software Developers, Software Architects, QA Engineers, and Technical Writers.

  • Collaboration also occurs with "other UX/UI designers within the team," suggesting a small but dedicated design function or a distributed design team.

  • The reporting structure likely places the UX Designer under a Design Lead, Head of Product, or a similar management role within the product development hierarchy. Methodology:

  • Agile Development: Teams operate within agile frameworks, implying iterative development cycles, Scrum, or Kanban methodologies.

  • User-Centric Design: A strong emphasis on user research, user journeys, and creating intuitive experiences, integrated from the discovery phase.

  • Design System Driven: Commitment to building and maintaining a design system for consistency, efficiency, and scalability.

  • AI Integration: Active exploration and application of AI tools and design for AI-powered features, indicating a forward-thinking approach to technology.

  • Cross-functional Collaboration: Emphasis on close partnership between design, product, and engineering to ensure successful product delivery.

Company Website: https://www.pointsharp.com/

πŸ“ Enhancement Note: The company culture is described as collaborative, respectful, supportive, and entrepreneurial, with a strong emphasis on technical expertise and continuous development. The cybersecurity focus implies a need for meticulousness and a commitment to security principles.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer, suitable for individuals with 2-5 years of experience. It offers the opportunity to take ownership of design projects from inception to completion and contribute significantly to product strategy and design system evolution.

Reporting Structure: The UX Designer will report to a lead within the product development or design function. They will work closely with Product Managers and Product Owners, and collaborate extensively with Software Developers, Architects, and QA Engineers within agile teams. The presence of other UX/UI designers suggests opportunities for peer learning and mentorship.

Operations Impact: The UX Designer's impact is crucial in translating complex cybersecurity functionalities into intuitive and accessible user experiences. This directly influences user adoption, satisfaction, product competitiveness, and ultimately, Pointsharp's success in the IAM market. By ensuring user-friendliness, the designer helps reduce support overhead and enhances the perceived value of the security solutions.

Growth Opportunities:

  • Skill Specialization: Deepen expertise in specific areas of UX/UI design, such as user research, interaction design, visual design for complex systems, or accessibility for enterprise software.

  • Design System Leadership: Grow into a role focused on leading design system development, governance, and strategy.

  • AI Design Expertise: Develop specialized skills in designing user experiences for AI-powered features and leveraging AI tools for enhanced design productivity.

  • Cross-functional Influence: Expand influence by contributing to broader product strategy discussions and cross-functional initiatives.

  • Mentorship: Potentially mentor junior designers as the team grows, or benefit from mentorship from senior design or product leaders.

  • Career Progression: Advance to Senior UX Designer, Lead UX Designer, or Product Design Manager roles within Pointsharp or other organizations.

πŸ“ Enhancement Note: The role offers a solid foundation for career growth within the specialized field of cybersecurity UX design, with clear pathways for skill development and increased responsibility. The emphasis on AI and design systems points to opportunities to build highly relevant, future-proof skills.

🌐 Work Environment

Office Type: The position is based in Pointsharp's Stockholm office, operating under a hybrid working model. This suggests a professional office environment that encourages collaboration and team interaction, balanced with the flexibility of remote work.

Office Location(s): The primary office is located at UddvΓ€gen 7, 131 54 Nacka, Sweden. Nacka is a municipality within Stockholm County, offering a professional business setting.

Workspace Context:

  • Collaborative Hub: The office serves as a central point for team meetings, workshops, and spontaneous collaboration, fostering a strong sense of team cohesion.

  • Technology Enabled: Access to necessary design tools, software, and potentially hardware to support design work, including Figma and AI tools.

  • Cross-functional Interaction: Opportunities for regular face-to-face interaction with product managers, developers, architects, and fellow designers, facilitating efficient communication and problem-solving.

  • Hybrid Flexibility: The hybrid model allows employees to structure their workweek to balance focused individual work (potentially remote) with collaborative sessions (in-office).

Work Schedule: A standard 40-hour work week is expected, with the hybrid arrangement providing flexibility in managing work hours and location. This schedule is designed to accommodate the demands of agile development cycles while promoting employee well-being.

πŸ“ Enhancement Note: The hybrid model is a key feature, indicating a modern work environment that values both in-person collaboration and individual flexibility. The Stockholm location places it within a vibrant tech hub.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your application, focusing on your resume and, crucially, your portfolio to assess relevant experience and design capabilities.

  • Portfolio Presentation/Discussion: A session where you'll walk through selected case studies from your portfolio, explaining your process, design decisions, and the impact of your work. Expect to discuss your approach to user research, problem-solving, and collaboration.

  • Technical/Skills Interview: This may involve a deeper dive into your Figma skills, design system knowledge, accessibility expertise, and understanding of complex technical domains. You might be asked to solve a design problem or critique existing designs.

  • Team/Culture Fit Interview: An opportunity to meet with potential team members (product managers, developers, other designers) to assess cultural alignment, collaboration style, and communication skills.

  • Final Interview: Potentially with a senior leader (e.g., Head of Product, Design Director) to discuss overall fit, career aspirations, and confirm mutual interest.

Portfolio Review Tips:

  • Curate Selectively: Choose 3-4 strong case studies that best represent your end-to-end design process, particularly those involving complex technical challenges or cybersecurity contexts if available.

  • Showcase Process: For each case study, clearly articulate the problem statement, your role, the methodologies used (research, ideation, prototyping), your key design decisions, and the outcomes or learnings. Use visuals (wireframes, mockups, user flows) effectively.

  • Highlight Collaboration: Detail how you worked with product managers, developers, and other stakeholders. Emphasize communication strategies and how you ensured smooth handovers and design QA.

  • Demonstrate Impact: Quantify results where possible (e.g., improved conversion rates, reduced user errors, positive feedback). If quantitative data isn't available, articulate the qualitative impact and learnings.

  • Accessibility & Design Systems: Ensure at least one case study clearly demonstrates your understanding and application of WCAG 2.2 AA and your experience with design systems.

  • AI Integration: If you have projects involving AI tools or designing for AI features, highlight these to showcase your forward-thinking approach.

Challenge Preparation:

  • Design Exercise: Be prepared for a take-home design exercise or a live design challenge during the interview process. This will likely involve a problem statement related to Pointsharp's product domain.

  • Problem Framing: Practice breaking down complex problems, identifying user needs, and defining scope before jumping into solutions.

  • Efficiency & Rigor: Demonstrate an ability to work efficiently while maintaining design rigor, especially when dealing with technical constraints or complex requirements.

  • Communication: Clearly articulate your thought process, design rationale, and any assumptions made during the challenge.

πŸ“ Enhancement Note: The emphasis on portfolio review and potential design challenges indicates a practical, skills-based hiring approach common in design roles. Candidates should be ready to demonstrate their process, problem-solving abilities, and collaborative skills.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: The core tool for all design activities, including wireframing, prototyping, UI design, and component-based design. Proficiency in its advanced features is essential.

  • AI Tools: Explicitly mentioned for enhancing design workflow (research, ideation, prototyping, iteration) and for designing AI-powered features. Examples could include AI assistants for content generation, idea exploration, or user behavior analysis.

Analytics & Reporting:

  • While not explicitly stated, familiarity with analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) used to track user behavior and feature adoption would be beneficial for understanding user data and informing design decisions.

  • Experience with tools that facilitate A/B testing or user feedback collection platforms would also be advantageous. CRM & Automation:

  • Jira: Preferred for tracking product tickets, managing workflows, and collaborating with development teams on task status and design implementation.

  • Confluence: Preferred for documentation, knowledge sharing, and maintaining design system guidelines or project documentation.

  • Collaboration Tools: Proficiency with general collaboration platforms like Slack or Microsoft Teams for team communication.

πŸ“ Enhancement Note: Figma is highlighted as the primary design tool. The mention of AI tools is significant, indicating a modern tech stack and a desire for candidates to be comfortable with emerging technologies in design. Jira and Confluence are standard for agile development environments.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A core value driving the design process, focusing on understanding and meeting user needs to create intuitive and effective experiences.

  • Collaboration: Strong emphasis on teamwork, open communication, and mutual respect across cross-functional teams (Product, Engineering, QA).

  • Technical Excellence: A culture that values deep technical expertise, particularly in the complex domain of cybersecurity, and strives for high-quality solutions.

  • Entrepreneurship & Innovation: Encouragement of initiative, short decision paths, and a proactive approach to problem-solving and developing new solutions.

  • Continuous Improvement: A commitment to ongoing learning, skill development, and refining processes and products.

  • Respect & Inclusivity: Valuing diverse perspectives and experiences, creating a supportive environment where everyone can contribute.

Collaboration Style:

  • Agile & Iterative: Collaboration happens within agile teams, characterized by frequent communication, feedback loops, and iterative development.

  • Cross-functional Integration: Designers work closely with product managers, developers, and QA to ensure a shared understanding of goals and to facilitate seamless product delivery.

  • Open Dialogue: Encouragement of open discussions, constructive feedback, and a willingness to explore different perspectives to arrive at the best solutions.

  • Knowledge Sharing: Practices that promote sharing insights, best practices, and learnings within the design team and across other functions.

πŸ“ Enhancement Note: The culture emphasizes a blend of technical rigor, user focus, and entrepreneurial spirit, all within a supportive and collaborative framework. This is crucial for operations professionals who need to align with how teams work and make decisions.

⚑ Challenges & Growth Opportunities

Challenges:

  • Designing for Complexity: The primary challenge is translating highly technical and complex cybersecurity functionalities (identity, access, secure exchange) into simple, intuitive user experiences.

  • Balancing Innovation & Security: Ensuring that user-friendly designs do not compromise the robust security required in the cybersecurity domain.

  • AI Integration Nuances: Designing trustworthy and effective AI-powered features requires careful consideration of user expectations, transparency, and ethical implications.

  • Cross-functional Alignment: Maintaining alignment with diverse technical stakeholders (developers, architects) who may have different priorities or technical constraints.

  • Design System Evolution: Keeping pace with evolving product needs and technological advancements while maintaining and expanding a robust design system.

Learning & Development Opportunities:

  • Specialized UX/UI Skills: Opportunities to deepen expertise in areas like advanced prototyping, user research methodologies, interaction design for complex systems, or visual design for enterprise software.

  • Cybersecurity Domain Knowledge: Gaining in-depth understanding of identity and access management, data security, and enterprise software, which are highly valuable skills.

  • AI Design Practices: Developing a niche in designing user experiences for AI-driven products and leveraging AI tools effectively in the design process.

  • Design System Contribution: Growing expertise in design system architecture, governance, and strategy.

  • Agile & Product Development: Enhancing understanding of agile methodologies and product lifecycle management through close collaboration.

  • Industry Conferences & Certifications: Potential for participation in relevant design or cybersecurity conferences and obtaining certifications.

πŸ“ Enhancement Note: The challenges are directly tied to the nature of the product and industry, offering significant learning opportunities for ambitious designers. The growth potential is strong, especially in niche areas like AI design for security.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to design for a technically complex domain. How did you approach understanding the users and the technology?" (Focus on research methods, stakeholder interviews, and simplification strategies.)

  • "How do you ensure your designs are accessible according to WCAG 2.2 AA standards, especially when working with a design system?" (Highlight your process for implementing accessibility checks and collaborating with developers.)

  • "Walk us through a project where you contributed to or built a design system. What were the key challenges and successes?" (Emphasize component definition, documentation, and adoption strategies.)

  • "How do you leverage AI tools in your design workflow? Can you provide an example of how AI helped you solve a design problem or improve efficiency?" (Be prepared to discuss specific tools and your experience with AI-driven design.)

  • "Imagine you need to design a new feature for secure file sharing. What would be your first steps, and what key considerations would you have?" (Demonstrate your problem-framing, user-centric approach, and security awareness.) Company & Culture Questions:

  • "What interests you about Pointsharp and our work in cybersecurity?" (Research Pointsharp's mission, products, and recent news. Connect your interests to their domain.)

  • "How do you approach collaboration within an agile, cross-functional team?" (Discuss your experience working with product managers and developers, and how you handle feedback and trade-offs.)

  • "Describe your ideal work environment and how you thrive in a hybrid setting." (Align your response with the company's described culture and work model.) Portfolio Presentation Strategy:

  • Narrative Arc: For each case study, structure your presentation with a clear beginning (problem), middle (process/solutions), and end (outcome/learnings).

  • Visual Storytelling: Use mockups, wireframes, user flows, and prototypes to visually guide your audience through your design decisions.

  • Process Emphasis: Clearly articulate why you made certain design choices, referencing user research, data, or design principles.

  • Quantify & Qualify: Present measurable results where possible. If not, explain the qualitative impact and lessons learned.

  • Conciseness: Be mindful of time. Focus on the most impactful aspects of your projects and be prepared for deeper dives on specific areas.

  • AI & Accessibility: Ensure your presentation highlights any projects where you applied AI tools or met accessibility standards.

Challenge Preparation:

  • Deconstruct the Prompt: Take time to fully understand the problem statement, constraints, and objectives of any design challenge.

  • Define Scope: Clearly state your assumptions and the scope you will address within the given time.

  • User-Centricity: Always ground your solutions in user needs and JTBD (Jobs To Be Done).

  • Iterative Thinking: Show that you can think about different solutions and potential iterations.

  • Clear Communication: Practice articulating your thought process, design rationale, and any trade-offs made.

πŸ“ Enhancement Note: Preparation should focus on demonstrating a strong, user-centric design process, technical proficiency (especially in Figma), an understanding of complex domains, and excellent collaborative skills. Highlighting experience with AI tools and accessibility is key.

πŸ“Œ Application Steps

To apply for this UX Designer position:

  • Submit your application through the provided link on Pointsharp's careers page.

  • Portfolio Customization: Tailor your portfolio to highlight projects that showcase your end-to-end design process, especially those involving technical complexity, design systems, accessibility, and AI tools. Select 3-4 strong case studies that best align with the job description.

  • Resume Optimization: Ensure your resume clearly articulates your experience with UX/UI design, Figma, user research, and relevant tools like Jira/Confluence. Use keywords from the job description and quantify your achievements where possible.

  • Interview Preparation: Practice articulating your design process, explaining key decisions, and discussing your experience with collaboration and complex domains. Prepare to present your portfolio case studies concisely and effectively.

  • Company Research: Familiarize yourself with Pointsharp's cybersecurity products, mission, and company culture. Understand their market position and how your skills can contribute to their growth.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

The role requires solid experience in UX or product design with strong proficiency in Figma and a deep understanding of accessibility standards. You should be comfortable working in technically complex domains and possess the ability to collaborate effectively with diverse technical stakeholders.