UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Orion Innovation

Location: San Francisco, CA, United States

Job Type: Full-time

Category: User Experience (UX) Design

Date Posted: 2026-06-22T15:04:51

Experience Level: 3-5 years

Remote Status: Remote Eligible (US-based candidates)

🚀 Role Summary

• Spearhead the design and redesign of critical internal digital platforms and tools, focusing on enhancing employee efficiency and user experience.

• Develop and maintain robust design systems, ensuring consistency and scalability across a diverse range of global technology projects.

• Conduct and leverage user research to deeply understand employee pain points and translate insights into intuitive, user-centered interface solutions for complex workflows.

• Collaborate with cross-functional teams, including research, engineering, and product management, to drive innovative design strategies and deliver high-impact user experiences.

📝 Enhancement Note: This role is positioned as a mid-level UX Designer, with a strong emphasis on internal tool and platform design, as well as the creation and management of design systems. The "remote eligible" status suggests flexibility for US-based candidates, though occasional collaboration or on-site presence might be beneficial for specific project phases or team events.

📈 Primary Responsibilities

• Lead the end-to-end design process for internal digital platforms and tools, from initial concept and user research to high-fidelity prototyping and detailed development handoff.

• Collaborate closely with Product Managers, Engineers, and Research teams to define user requirements, create user personas, journey maps, and experience blueprints.

• Develop, manage, and evolve comprehensive design systems within Figma, ensuring adherence to best practices for maximum usability, efficiency, and scalability.

• Craft intuitive, user-centered interfaces for complex internal workflows, aiming to simplify processes and enhance overall employee productivity.

• Conduct and analyze user research, including interviews, surveys, and usability testing, to identify employee pain points and validate design solutions.

• Create detailed design documentation, including wireframes, prototypes, user flows, and visual designs, ensuring alignment with brand guidelines and project objectives.

• Provide mentorship and guidance to junior designers, fostering a collaborative and growth-oriented team environment.

• Facilitate collaborative design sessions with stakeholders, driving consensus and innovation for design directions.

📝 Enhancement Note: The responsibilities highlight a dual focus on individual design execution and strategic design system management. The emphasis on internal tools suggests a need for a strong understanding of B2B user experience principles and enterprise-level software design.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in UX/UI Design, Product Design, Graphic Design, Human-Computer Interaction (HCI), or a related field; or equivalent practical experience demonstrating proficiency. Experience:

• Minimum of 3-5 years of professional experience in UX/UI design, with a proven track record of designing complex digital products and platforms. Required Skills:

• Figma Proficiency: Expert-level ability to create and manage design systems, wireframes, prototypes, and high-fidelity designs using Figma.

• User Research & Analysis: Demonstrated experience in conducting user research (interviews, surveys, usability testing) and analyzing findings to inform design decisions.

• Design System Management: Proven ability to develop, maintain, and scale comprehensive design systems, including component libraries, style guides, and pattern documentation.

• Information Architecture & UX Mapping: Strong skills in creating user personas, journey maps, empathy maps, and user flows to visualize and optimize user experiences.

• Prototyping & Wireframing: Expertise in creating low-fidelity wireframes and interactive high-fidelity prototypes to effectively communicate design concepts and user interactions.

• Cross-Functional Collaboration: Excellent ability to work effectively with product managers, engineers, researchers, and other stakeholders in a collaborative team environment.

• Communication Skills: Strong written and verbal communication skills, with the ability to clearly articulate design rationale and present design solutions to diverse audiences.

Preferred Skills:

• B2B Experience Design: Prior experience designing for business-to-business (B2B) applications, understanding the unique needs and workflows of enterprise users.

• AI Experience Design: Familiarity with designing user interfaces for AI-powered features or platforms, considering user interaction with intelligent systems.

• Platform Design: Experience in designing complex, integrated digital platforms that serve multiple user types or functions.

• PowerBI, SharePoint, Confluence: Familiarity with these tools for reporting, collaboration, and documentation purposes.

• Agile/Scrum Methodologies: Experience working within agile development environments.

📝 Enhancement Note: The "3-5 years" experience level suggests a need for candidates who can work independently on core responsibilities but may still benefit from some senior guidance. The preferred skills indicate a strategic direction towards more complex and technologically advanced design challenges.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design System Showcase: A dedicated section demonstrating expertise in creating, managing, and evolving design systems, including examples of component libraries, style guides, and pattern documentation. Highlight how the system improved consistency and efficiency.

• Internal Tool/Platform Case Study: A detailed case study of a complex internal tool or platform redesign, showcasing the problem, your design process (research, ideation, iteration), key design decisions, and the impact on user efficiency or workflow improvement.

• User Research Integration: Examples of how user research directly informed design decisions, including user personas, journey maps, and evidence of usability testing and subsequent design iterations.

• Prototyping & Interaction Design: Demonstrations of interactive prototypes that clearly illustrate complex user flows and interactions, showcasing attention to detail and user experience.

• Design Rationale & Problem-Solving: Clear articulation of the "why" behind design choices, demonstrating strong problem-solving skills and a user-centered approach.

Process Documentation:

• Candidates should be prepared to discuss their approach to documenting design processes, from initial requirements gathering and user flow mapping to detailed annotation for development handoff.

• Experience in creating and maintaining design system documentation that is accessible and usable by development teams is highly valued.

📝 Enhancement Note: A strong portfolio is critical for this role, as it will serve as the primary evidence of a candidate's ability to handle complex design challenges, manage design systems, and integrate user research into their workflow. The emphasis on internal tools requires a focus on efficiency and problem-solving for business users.

💵 Compensation & Benefits

Salary Range:

• Given the location (San Francisco, CA), experience level (3-5 years), and the nature of the role (UX Designer at a global technology services firm), a competitive salary range is estimated to be between $95,000 - $130,000 annually. This is an estimate based on industry benchmarks for UX Designers in major US tech hubs. Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage.

• Retirement Savings Plan: 401(k) with potential company match.

• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays.

• Professional Development: Opportunities for training, conferences, and certifications to enhance UX skills.

• Remote Work Stipend: Potential allowance for home office setup and internet expenses.

• Life and Disability Insurance: Standard employer-provided coverage.

• Employee Assistance Program (EAP): Support services for personal and professional well-being.

Working Hours:

• Standard full-time hours, typically 40 hours per week. Flexibility may be available, particularly with the remote work option, but core business hours for collaboration with US-based teams will likely apply.

📝 Enhancement Note: The salary range is an educated estimate for the San Francisco Bay Area, reflecting the high cost of living and demand for skilled UX talent. Benefits are standard for a company of Orion Innovation's profile in the US.

🎯 Team & Company Context

🏢 Company Culture

Industry: Orion Innovation operates within the Business & Technology Services sector, specializing in digital strategy, experience design, and engineering. They serve a broad spectrum of industries, including financial services, telecommunications, consumer products, automotive, life sciences, and e-commerce. This diverse client base suggests a dynamic and adaptable work environment.

Company Size: Orion Innovation is a global firm with a significant number of employees (likely in the thousands, based on industry presence). This scale implies structured processes, opportunities for cross-team collaboration, and potential for career advancement within different business units or geographical locations.

Founded: Founded in 1993, Orion Innovation has a mature history in the technology services industry, suggesting a stable company with established methodologies and a deep understanding of digital transformation.

Team Structure:

• The UX Designer will likely be part of a dedicated Design or Experience Design team within Orion, potentially structured by practice area (e.g., platform design, product design) or client industry.

• Reporting will likely be to a Design Lead or Director of Experience Design, with direct collaboration with Project Managers, UX Researchers, and Engineering teams on specific client or internal projects.

• Cross-functional collaboration is a core aspect, working closely with business analysts, product owners, and client stakeholders to deliver integrated solutions. Methodology:

• Orion emphasizes agility, scale, and maturity in its service delivery, suggesting a blend of agile development practices with robust project management and quality assurance processes.

• The company's focus on "game-changing business transformation" implies a results-oriented approach, with a strong emphasis on delivering measurable business value through digital solutions.

• Design thinking and user-centered design principles are likely embedded in their project lifecycles.

Company Website: https://www.orioninc.com/

📝 Enhancement Note: The company's global presence and diverse industry focus mean that a UX Designer here will likely encounter a wide range of design challenges and work on projects with significant business impact. The "award-winning" status suggests a commitment to excellence and innovation.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer, requiring 3-5 years of experience. This level typically involves independent execution of design tasks, a solid understanding of UX principles, and the ability to contribute to design system development and user research initiatives. The role also includes leadership aspects through mentorship and collaborative design sessions.

Reporting Structure: The UX Designer will likely report to a Design Lead or Director of UX/Design. They will work closely with Project Managers and various cross-functional teams (engineering, research, product management) on a project-by-project basis.

Operations Impact: While not a traditional "operations" role, the UX Designer's contributions directly impact operational efficiency for internal users and the success of client-facing digital products. By creating intuitive and efficient internal tools, they reduce employee friction and improve productivity. For client projects, strong UX design leads to better user adoption, customer satisfaction, and ultimately, business outcomes that support revenue generation and operational scalability.

Growth Opportunities:

• Senior UX Designer/Lead UX Designer: Progression to more senior roles with increased responsibility for leading design projects, mentoring junior staff, and influencing design strategy.

• Specialization: Opportunity to specialize in areas like B2B design, AI interaction design, platform architecture, or design system leadership.

• Product Design Management: Potential to move into management roles, overseeing design teams and strategic design initiatives.

• UX Research Specialization: With a strong research focus, a transition to a dedicated UX Researcher role could be an option.

• Continuous Learning: Access to training, workshops, and industry conferences to stay abreast of the latest UX trends, tools, and methodologies.

📝 Enhancement Note: The role offers a clear path for growth within UX design, with opportunities to take on more leadership, strategic, and specialized responsibilities. The emphasis on internal tools and design systems provides a solid foundation for developing expertise in enterprise-level UX.

🌐 Work Environment

Office Type: Given the "Remote Eligible" status and the nature of a global services firm, the work environment is likely a hybrid model. This could involve remote work from a home office, with potential for co-working spaces or client-site visits as needed. Orion Innovation's primary offices would offer a traditional corporate environment.

Office Location(s): While the role is based remotely in the US, Orion Innovation has a significant global presence, with offices in North America, Europe, and Asia. For US-based remote employees, there might be regional hubs or a distributed team structure across various states. The San Francisco location implies proximity to a vibrant tech ecosystem.

Workspace Context:

• Collaborative Environment: The role necessitates close collaboration with remote and potentially on-site teams. Expect regular virtual meetings, design reviews, and shared digital workspaces.

• Technology & Tools: Access to industry-standard design software (Figma), collaboration platforms (Slack, Teams, Jira), and potentially internal company portals (SharePoint).

• Team Interaction: Opportunities for team-building activities, design critiques, and knowledge-sharing sessions, likely conducted virtually but with potential for in-person meetups for strategically located employees.

Work Schedule:

• Standard 40-hour work week is expected. Flexibility is implied with remote work, but candidates must be available for meetings and collaboration during core business hours relevant to their teams and projects, which may span across different US time zones. Proactive management of deadlines and proactive reporting are key.

📝 Enhancement Note: The remote-eligible nature of this role suggests a modern work environment focused on asynchronous communication and results, with opportunities for synchronous collaboration when necessary. Candidates should be comfortable with digital collaboration tools and managing their own work schedule.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Skills Assessment: A dedicated session with a Design Lead or senior designer to walk through your portfolio. Expect in-depth questions about your design process, decision-making, and problem-solving approach, particularly concerning internal tools and design systems.

• Design Challenge/Case Study: You may be asked to complete a take-home design challenge or present a more in-depth case study from your portfolio, focusing on a complex problem (e.g., redesigning an internal workflow, improving a platform feature).

• Cross-Functional Interview: An interview with team members from engineering, product management, or research to assess collaboration skills and understanding of development processes.

• Final Interview: A discussion with hiring manager or senior leadership to finalize fit and discuss career aspirations.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong projects that best showcase your experience with platform design, internal tools, and design systems. Tailor your presentation to highlight aspects relevant to Orion's work.

• Focus on Process: Clearly articulate your design process for each project, emphasizing user research, problem definition, ideation, iteration, and how you arrived at the final solution.

• Quantify Impact: Wherever possible, include metrics or qualitative feedback that demonstrate the impact of your designs on user efficiency, satisfaction, or business goals.

• Design System Expertise: Dedicate specific slides or sections to your experience with design systems, showing how you've built, maintained, or contributed to them.

• Be Prepared for "Why": Be ready to defend your design decisions with strong rationale, user-centered principles, and an understanding of business constraints.

• Internal Tool Context: For any internal tool projects, emphasize how you addressed the unique needs of enterprise users and complex workflows.

Challenge Preparation:

• If a design challenge is provided, thoroughly understand the prompt and constraints.

• Focus on demonstrating your thought process and problem-solving skills, not just the final visual design.

• Practice presenting your work concisely and clearly, anticipating questions about your approach and decision-making.

📝 Enhancement Note: The interview process emphasizes practical application of UX skills, with a significant focus on portfolio demonstration and problem-solving capabilities related to enterprise-level design challenges.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as a core tool for design system management, wireframing, and prototyping. Proficiency is essential.

• Prototyping Software: Beyond Figma, experience with other prototyping tools like InVision, Adobe XD, or Sketch might be beneficial for broader understanding.

• User Research Tools: Familiarity with tools for surveys (e.g., SurveyMonkey, Typeform), usability testing platforms (e.g., UserTesting.com), and participant recruitment tools.

Analytics & Reporting:

• PowerBI: Mentioned as an advantageous tool, indicating potential need to interpret or present data insights derived from user behavior or platform performance.

• General Analytics Tools: Familiarity with web analytics platforms (e.g., Google Analytics) may be helpful for understanding user engagement on digital products.

CRM & Automation:

• SharePoint: Mentioned as advantageous for internal documentation and collaboration.

• Confluence: Also listed as advantageous, commonly used for project documentation, knowledge bases, and team collaboration in agile environments.

• Jira/Confluence: Likely used for project management and bug tracking, especially in agile development settings.

📝 Enhancement Note: Proficiency in Figma is paramount. Familiarity with PowerBI, SharePoint, and Confluence will be advantageous, suggesting a need for designers who can integrate with broader business intelligence and documentation workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user (in this case, primarily internal employees) in all design decisions.

• Collaboration & Teamwork: Emphasis on working effectively with diverse teams, sharing knowledge, and supporting colleagues to achieve common goals.

• Innovation & Agility: A drive to find creative solutions and adapt quickly to evolving project needs and technological advancements.

• Quality & Excellence: A dedication to delivering high-quality, polished designs that meet both user needs and business objectives.

• Efficiency & Impact: A focus on designing solutions that not only look good but also improve workflows, boost productivity, and deliver tangible business value.

Collaboration Style:

• Cross-Functional Integration: Expect to work closely with developers, product managers, researchers, and business analysts, requiring clear communication and mutual respect for different disciplines.

• Iterative Design: A culture that embraces feedback and iteration, with regular design reviews and opportunities for constructive critique.

• Knowledge Sharing: Encouragement to share best practices, insights, and learnings across the design team and with other departments.

📝 Enhancement Note: The company's values likely align with a professional services firm that prioritizes client success, innovation, and employee development. The emphasis on collaboration is key for a distributed team.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Internal Users: Balancing the needs of diverse internal user groups with complex, often legacy, workflows can be challenging. Understanding enterprise user pain points requires deep empathy and rigorous research.

• Design System Scalability: Ensuring a design system remains effective, up-to-date, and scalable across a wide range of projects and evolving technologies requires ongoing effort and strategic planning.

• Cross-Disciplinary Communication: Effectively communicating design rationale and advocating for user needs to technical and business stakeholders who may have different priorities requires strong interpersonal and presentation skills.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a distributed, remote-first or hybrid environment.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to deepen expertise in areas like interaction design for complex systems, AI/ML user interfaces, and inclusive design practices.

• Design Leadership Training: Development programs focused on mentoring, stakeholder management, and strategic design thinking.

• Industry Certifications & Conferences: Support for attending relevant UX conferences (e.g., UXPA, NN/g) and pursuing certifications.

• Exposure to Diverse Industries: Working with clients across multiple sectors provides a broad understanding of different business challenges and user contexts, fostering continuous learning.

📝 Enhancement Note: The challenges are typical for a mid-level designer in a growing tech services firm, particularly those focused on internal tools and design systems. The growth opportunities are robust, offering clear pathways for career advancement and skill specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed an internal tool or platform. What were the key challenges, and how did you address them?" (Focus on your process, user research, and impact on efficiency.)

• "How do you approach building or contributing to a design system? What are the critical components, and how do you ensure its adoption and maintenance?" (Highlight your understanding of Figma capabilities and design system best practices.)

• "Walk us through a complex user flow you designed. What were the potential pain points, and how did your design mitigate them?" (Emphasize clarity, user-centricity, and problem-solving.)

• "How do you incorporate user feedback and research into your design iterations, especially when dealing with internal stakeholders who may have strong opinions?" (Show your ability to balance user needs with business requirements and manage feedback effectively.) Company & Culture Questions:

• "What interests you about Orion Innovation and this specific role focusing on internal platforms?" (Research Orion's values, recent projects, and tailor your answer to show alignment.)

• "How do you approach collaboration with engineers and product managers, especially in a remote setting?" (Discuss your communication style, empathy for other roles, and experience with collaboration tools.)

• "How do you stay updated on the latest UX trends and technologies, particularly in areas like AI or platform design?" (Demonstrate your commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of Orion's work and how your skills align. Then, dive into 2-3 key projects, dedicating significant time to your internal tool/platform and design system examples.

• Storytelling: Frame each project as a narrative: the problem, your role, the process, the solution, and the outcome/impact.

• Visuals: Use clear, high-quality visuals of your work. For design systems, show component examples, usage guidelines, and how they integrate into interfaces.

• Interaction: Be prepared to click through interactive prototypes and explain your design decisions in real-time.

• Conciseness: Aim for clarity and brevity, ensuring you cover key aspects without getting bogged down in excessive detail. Be ready to answer follow-up questions that probe deeper into your process.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical UX skills, a deep understanding of design systems, and the ability to articulate design rationale clearly, especially concerning internal tools and B2B contexts.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Orion Innovation careers portal link provided.

• Portfolio Customization: Ensure your portfolio prominently features projects related to internal tools, platform design, and design systems. Tailor your project descriptions to highlight your problem-solving approach and impact.

• Resume Optimization: Update your resume to clearly state your years of experience, highlight proficiency in Figma and user research, and list relevant skills mentioned in the job description. Use keywords naturally throughout.

• Prepare Your Narrative: Practice walking through your portfolio projects, focusing on the "why" behind your design decisions and the outcomes achieved. Be ready to discuss your experience with design systems and internal tool design specifically.

• Company Research: Familiarize yourself with Orion Innovation's services, client industries, and any recent news or awards to demonstrate genuine interest and understanding of their business.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.