UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Odevo

Location: London, England, United Kingdom

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: May 13, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Shape the future of proptech with a focus on customer experience and internal workflow optimization for the UK market.

• Drive innovation by integrating AI capabilities into product development and user-facing experiences, exploring new design methodologies.

• Collaborate within a global design team to enhance design operations, evolve design systems, and elevate CX maturity across international markets.

• Design intuitive customer-facing services and complex, efficiency-focused internal tools for property management professionals.

📝 Enhancement Note: The role is positioned as a Senior UX Designer, indicated by the 5+ years of experience requirement and the scope of responsibilities involving shaping future products and influencing design operations. The emphasis on AI integration suggests a forward-thinking role at the cutting edge of product development.

📈 Primary Responsibilities

• User Research & Insights: Plan, lead, and execute comprehensive user research initiatives (interviews, observations, journey mapping, usability testing) to uncover user needs, behaviors, pain points, and opportunities within the proptech and property management sectors.

• Interaction & Visual Design: Translate research findings into intuitive user flows, detailed wireframes, interactive prototypes, and high-fidelity visual designs, ensuring alignment with brand identity and usability standards.

• Cross-functional Collaboration & Strategy: Partner closely with Product Managers, Engineers, Business Analysts, and stakeholders to ensure design solutions meet user needs, achieve business objectives, are technically feasible, and align with overarching product strategy.

• Service Design & Ecosystem Thinking: Develop comprehensive service design artifacts such as journey maps, service blueprints, and personas to map out user experiences across multiple touchpoints and identify opportunities for improvement.

• AI-Enabled Product & Development: Design user experiences that leverage AI responsibly to deliver demonstrable value. Contribute to evolving product development workflows to incorporate AI agents and design artifacts for guided and validated AI-assisted development.

• Design Systems & Implementation Guidance: Create, maintain, and evolve design libraries, components, and patterns in collaboration with front-end developers, providing clear specifications and rules for consistent implementation by both human developers and AI agents.

• Accessibility & Quality Assurance: Ensure all designs adhere to accessibility standards and contribute to defining structured design instructions and interaction principles for high-quality implementation.

• Design Rationale & Evaluation: Clearly articulate the rationale behind design decisions and evaluate the effectiveness of solutions through qualitative and quantitative methods, including usability testing, behavioral data analysis, and outcome metrics.

📝 Enhancement Note: The responsibilities highlight a blend of traditional UX design practices and cutting-edge work with AI in product development. The emphasis on "agentic driven development" and "design artefacts being steered and validated with agents" points to a role that requires understanding and shaping how AI can be integrated into the design and development lifecycle, not just as a feature, but as a collaborative partner.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), Behavioral Science, or a closely related field. Experience:

• 5+ years of progressive experience as a UX Designer, Product Designer, or in a similar design-focused role, with a proven track record of working on complex digital products.

• Demonstrated experience in designing for both web and mobile platforms, with a particular emphasis on complex workflows and efficiency-focused internal tools.

• Proven experience in planning and executing UX research methodologies, service design initiatives, and interaction design.

• Experience working effectively within agile, cross-functional product teams, contributing to the development and maintenance of design systems that bridge design and code.

• Experience designing data-rich, workflow-heavy, or operational environments, understanding the unique challenges and requirements of such systems. Required Skills:

• UX Research: Expertise in planning and conducting various research methods (interviews, usability testing, journey mapping) to gather actionable user insights.

• Interaction Design & Prototyping: Proficiency in translating user needs into intuitive user flows, wireframes, and interactive prototypes using industry-standard tools.

• Figma Proficiency: Strong command of Figma for design, prototyping, and collaboration, including creating and managing design components and systems.

• Design Systems: Experience in creating, maintaining, and contributing to design systems, ensuring consistency and scalability across products.

• Cross-functional Collaboration: Ability to effectively communicate and collaborate with product managers, engineers, and stakeholders in a fast-paced agile environment.

• AI-Enabled Product Design: Experience designing AI-enabled product experiences (e.g., intelligent search, automation, recommendations, copilots, decision-support tools) and understanding AI design considerations like transparency, trust, and human oversight.

Preferred Skills:

• Service Design: Experience with service design methodologies, including journey mapping and service blueprints, to map and optimize end-to-end user experiences.

• Visual Design: Ability to apply and evolve visual identities, ensuring aesthetic quality and brand consistency in design outputs.

• Agentic Development Understanding: Familiarity with agentic development processes and how design artifacts can guide and validate AI-assisted development.

• Proptech/Property Management Experience: Familiarity with the property management industry or proptech sector.

• Behavioral Science Principles: Application of behavioral science principles in user research and design to understand and influence user behavior.

• Accessibility Standards: Deep understanding of WCAG guidelines and best practices for designing accessible digital products.

📝 Enhancement Note: The requirement to be "comfortable with working with both code and figma to steer design" and "experience from working with agentic driven development, and how design artefacts are steered and validated with agents" strongly suggests that this role is looking for a designer who can bridge the gap between design and AI-driven development processes, potentially even influencing how AI models are trained or utilized in the development pipeline. This is a significant differentiator for candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Present 3-5 detailed case studies showcasing end-to-end product design process, from initial research and problem definition to final solution and outcomes. Each case study should clearly articulate the problem, your role, the process followed, design decisions, and measurable results.

• Process Documentation: Demonstrate a clear understanding of design methodologies, including user research, ideation, wireframing, prototyping, and usability testing. Showcase how you document your process and design decisions.

• System Thinking: Include examples that demonstrate your ability to think systemically, showing how individual designs fit into a larger product ecosystem or design system.

• Impact & ROI: Quantify the impact of your design work wherever possible, using metrics, A/B test results, or user feedback to demonstrate business value and ROI.

Process Documentation:

• Workflow Design & Optimization: Provide examples of how you've mapped, analyzed, and optimized complex user workflows, particularly for internal or operational tools.

• System Implementation: Showcase experience in contributing to or managing design systems, illustrating how you ensure consistency and scalability through reusable components and clear documentation.

• Performance Analysis: Demonstrate how you use data, analytics, and user feedback to evaluate design performance and identify areas for iterative improvement.

📝 Enhancement Note: For a role emphasizing AI integration and agentic development, the portfolio should ideally include examples of how designs were translated into specifications for AI, or how AI was used in the design process itself (e.g., for ideation, content generation, or testing). Demonstrating an understanding of how design artifacts guide AI is crucial.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior UX Designers in London with 5-10 years of experience, the estimated salary range is between £60,000 and £85,000 per annum. This range accounts for the role's seniority, the specialized skills in AI-enabled design and proptech, and the cost of living in London. Benefits:

• Professional Growth: Opportunities for continuous learning, working with talented developers, and advancing career within a growing international company.

• Modern Technology: Access to and investment in the latest technologies and tools, fostering an environment for innovation and skill development.

• Innovation Opportunities: Involvement in exciting projects that push industry boundaries and make a tangible impact on the global property management sector.

• Commitment to Quality: Being part of a dynamic, forward-thinking company that values long-term product development and high standards.

• Pension Scheme: Contribution to a retirement savings plan.

• Health and Wellness: Potential for private health insurance and wellness programs.

• Flexible Working: Hybrid work model offering a balance between in-office collaboration and remote flexibility.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week, with flexibility offered within the hybrid work arrangement.

📝 Enhancement Note: The salary range is estimated based on typical compensation for a Senior UX Designer in London, considering the specified experience level and the advanced nature of the role (AI integration). Specific benefits like pension and health insurance are standard for full-time roles in the UK and are included as likely offerings. The "Commitment to quality" and "Innovation" points are derived directly from the provided "What we offer" section.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Proptech / Property Management Software)

Company Size: 10,000+ employees (as of early 2024, based on description of "more than 12,000 people")

Founded: 2018 (approximately, as "In just six years, Odevo has grown more than 70-fold" implies a recent founding)

Team Structure:

• Global Design Team: This role sits within a global design team, led by the Head of CX&UX based in Sweden, fostering international collaboration and knowledge sharing.

• UK Product Teams: Primary focus will be on contributing to UK product teams, working closely with local developers.

• Cross-functional Collaboration: Close collaboration with Product Managers, Engineers, Business Analysts, and stakeholders is integral to the role.

Methodology:

• Agile Development: Experience working in agile, cross-functional product teams is a standard expectation.

• Data-Driven Design: Emphasis on using data, user research, and outcome metrics to inform design decisions and evaluate solutions.

• Innovation & Technology Adoption: A culture that embraces new technologies, including AI, and encourages experimentation with new ways of working.

• User-Centricity: A strong focus on understanding people's needs and shaping services that deliver real value, with customer experience as a critical differentiator.

Company Website: https://career.odevo.com

📝 Enhancement Note: The company's rapid growth ("more than 70-fold") and international presence (US, UK, Europe, Mexico) suggest a dynamic, fast-paced environment. The emphasis on "challenging unnecessary bureaucracy" and keeping decision-making close to customers points to a culture that values agility and customer focus. The explicit mention of AI integration indicates a commitment to technological advancement.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor (Senior UX Designer)

• This role represents a senior individual contributor position within the design function. It involves a high degree of autonomy, strategic input, and the ability to mentor or guide others implicitly through example and best practice. The scope extends beyond individual feature design to influencing product strategy and development processes, especially concerning AI integration. Reporting Structure:

• Reports to the Head of CX&UX (based in Sweden), but works primarily embedded within UK product teams, collaborating closely with Product Managers and Engineering leads for the UK market. This hybrid reporting structure allows for both global design alignment and local product focus. Operations Impact:

• Transforming Property Management: The role has a direct impact on transforming the property management industry through technology. By improving user experiences for both customers and internal staff, Odevo aims to set a new standard, making operations more efficient and living experiences better.

• AI Integration Leadership: Significant impact through pioneering the use of AI in product development and user experiences, potentially setting new benchmarks for AI-driven proptech solutions.

• Design Maturity: Contributes to raising the overall CX and design maturity across Odevo's global operations, influencing how products are designed and developed internationally.

Growth Opportunities:

• Specialization in AI Design: Deepen expertise in designing AI-enabled products and workflows, a rapidly growing and high-demand field.

• Leadership in Design Systems: Take a leading role in evolving and implementing design systems, potentially extending to guiding AI agents in design tasks.

• Cross-Market Influence: Contribute to design strategy and operations across multiple international markets, gaining broad experience and exposure.

• Proptech Expertise: Develop specialized knowledge within the proptech sector, a growing and evolving industry.

• Potential for Team Lead/Management: With proven success and demonstrated leadership capabilities, there could be future opportunities to move into design leadership or management roles within Odevo.

📝 Enhancement Note: The role's emphasis on AI and agentic development suggests a path toward becoming a specialist in AI-augmented design processes, which is a significant growth area. The global nature of the company also offers opportunities for broader influence and career progression beyond a single market.

🌐 Work Environment

Office Type: Hybrid Work Model

Office Location(s):

• Primary: 13 St George Wharf, London, SW8 2AZ, United Kingdom. This suggests a modern office environment in a well-connected part of London.

• Global Presence: While the role is UK-focused, the company operates across the US, UK, Europe, Mexico, and Italy, indicating a globally connected organization.

Workspace Context:

• Collaborative Hub: The London office likely serves as a hub for UK teams, fostering in-person collaboration with developers and product managers.

• Technology-Rich: Odevo invests in the latest technologies and tools, implying a well-equipped workspace with modern design and development software and hardware.

• International Connectivity: Opportunities to connect and collaborate with global design teams and stakeholders through digital communication tools.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) with a hybrid arrangement, allowing for a balance between in-office collaboration and remote work. This flexibility supports efficient workflow management and personal work-life balance.

📝 Enhancement Note: The hybrid nature of the role implies a need for strong self-management and communication skills. The London office location suggests an environment conducive to collaboration with UK-based teams, while the global nature of the company necessitates proficiency in remote collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess experience, skills, and alignment with the role's requirements, particularly regarding UX design, AI integration, and proptech.

• Hiring Manager Interview: A discussion with the Head of CX&UX or a senior design lead to delve deeper into your experience, design philosophy, and approach to problem-solving.

• Design Exercise/Challenge: Typically, a practical exercise or case study presentation simulating a real-world problem. This might involve analyzing a brief, proposing design solutions, and presenting your rationale, with a potential focus on AI integration or complex workflows.

• Cross-functional Team Interview: An opportunity to meet with Product Managers, Engineers, or other key stakeholders you would collaborate with. This assesses your collaboration style, communication skills, and ability to align design with business and technical constraints.

• Final Interview: Possibly with a senior leader to discuss cultural fit, career aspirations, and overall suitability for Odevo.

Portfolio Review Tips:

• Showcase AI Integration: If you have experience with AI in design or development, highlight it with specific examples and the impact. Discuss how you approach designing for AI, considering trust, transparency, and user control.

• Process Clarity: Clearly articulate your design process for each case study. Explain why you made certain decisions, not just what you did. Use visuals to illustrate your journey.

• Quantify Impact: Wherever possible, present metrics demonstrating the success of your designs (e.g., improved conversion rates, reduced task completion times, increased user satisfaction).

• Complex Workflows: Highlight examples where you've designed for complex, data-rich, or efficiency-focused environments, demonstrating your ability to handle intricate user needs.

• Systemic Thinking: Show how your designs integrate with existing systems or contribute to a broader design system.

• Conciseness and Storytelling: Present your portfolio in a clear, concise manner that tells a compelling story about your problem-solving abilities and design craft.

Challenge Preparation:

• Understand the Proptech Context: Research Odevo, their mission, and the property management industry. Think about common user pain points and opportunities for digital transformation.

• AI Application Scenarios: Prepare to discuss how AI could be applied to property management workflows or customer-facing services. Consider both the benefits and potential challenges.

• Design Process Articulation: Be ready to walk through your entire design process for any given project, explaining your rationale and how you adapted to constraints.

• Collaboration & Communication: Practice articulating your ideas clearly and concisely, as you'll need to communicate complex design concepts to both technical and non-technical stakeholders.

📝 Enhancement Note: The emphasis on AI and "agentic development" means candidates should prepare to discuss not just how they design, but how their designs can inform or be informed by AI systems and potentially AI agents within the development process. This goes beyond typical AI feature design.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool, expected to be used for wireframing, UI design, prototyping, and design system management.

• Prototyping Tools: Proficiency in Figma's prototyping capabilities, and potentially other tools like InVision, Axure, or similar for advanced interactive prototypes.

• User Research Platforms: Experience with tools for conducting usability testing, surveys, and interviews (e.g., UserTesting.com, Lookback, SurveyMonkey, Typeform).

• Collaboration Tools: Familiarity with platforms like Slack, Microsoft Teams, Jira, Confluence for cross-functional communication and project management.

Analytics & Reporting:

• Analytics Platforms: Experience with web analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior and measure design impact.

• Data Visualization Tools: Familiarity with tools like Tableau, Power BI, or Looker for analyzing user data and presenting insights.

• Product Analytics: Tools like Mixpanel or Amplitude for tracking user engagement and product usage.

CRM & Automation:

• While not a direct CRM role, experience with how CRM data impacts user journeys or internal workflows might be beneficial.

• Understanding of workflow automation principles, especially as they relate to internal operational tools.

📝 Enhancement Note: The mention of "working with code" alongside Figma suggests a potential need for designers to understand front-end principles or to collaborate very closely with developers on implementation, possibly even reviewing or guiding code output from AI agents.

👥 Team Culture & Values

Operations Values:

• Kindness as a Strength: A core value emphasizing empathy, support, and positive interpersonal interactions within teams.

• Ideas Matter More Than Titles: An inclusive culture that encourages contributions from everyone, regardless of their position, fostering innovation and open communication.

• Innovation & Disruption: A drive to challenge the status quo in property management through technology and new approaches, embracing change and forward-thinking solutions.

• Customer Centricity: A deep commitment to understanding and serving the needs of homeowners and residents, making customer experience a key differentiator.

• Efficiency & Agility: A focus on streamlining processes, minimizing bureaucracy, and maintaining quick decision-making to stay agile and responsive.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration between design, product, and engineering teams is fundamental.

• Global & Local Synergy: Balancing collaboration within local UK teams with integration into a global design community for shared learning and consistency.

• Open Communication: Encouraging open feedback, knowledge sharing, and constructive dialogue to drive continuous improvement.

• Data-Informed: A collaborative approach that leverages data and research to validate ideas and inform design decisions.

📝 Enhancement Note: The values of "Ideas Matter More Than Titles" and "Kindness is a Strength" suggest an environment where individuals feel empowered to contribute and are supported by their colleagues. The emphasis on challenging bureaucracy and keeping decisions close to customers points to a culture that prioritizes agility and customer impact.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Design & AI Development: Navigating the complexities of integrating AI into product development workflows and user experiences, including ethical considerations and ensuring user trust.

• Designing for Diverse User Groups: Balancing the needs of external customers (homeowners, residents) with internal employees (property managers, accountants, on-site staff), each with distinct requirements and workflows.

• Industry Maturity: Working within the proptech industry, which is described as having "early stage of digital maturity," may involve educating stakeholders and driving adoption of new digital practices.

• Global vs. Local Alignment: Ensuring design consistency and best practices across diverse markets while catering to specific UK market needs.

Learning & Development Opportunities:

• AI Design Specialization: Become a go-to expert in designing AI-enabled products and processes, a highly sought-after skill.

• Proptech Industry Expertise: Gain deep knowledge and experience within the rapidly evolving property technology sector.

• Global Design Practice: Contribute to and learn from a global design team, broadening your perspective on design challenges and solutions.

• Service Design Mastery: Enhance skills in service design, mapping complex customer journeys and internal processes.

• Mentorship & Influence: Opportunity to informally mentor junior designers and influence product development strategy through your senior expertise.

📝 Enhancement Note: The challenges and growth opportunities are heavily influenced by the company's mission to transform property management and its commitment to leveraging AI. This positions the role as one with significant potential for professional development in cutting-edge areas.

💡 Interview Preparation

Strategy Questions:

• AI Integration Strategy: "How would you approach designing an AI-powered feature for property managers to optimize scheduling, considering potential user trust issues and the need for transparency?" (Preparation: Think about AI copilots, decision support, predictive analytics, and how to frame their output as suggestions rather than mandates.)

• Complex Workflow Design: "Describe a time you designed a complex internal workflow. What were the key challenges, how did you approach mapping it, and what was the impact on user efficiency?" (Preparation: Focus on process mapping, stakeholder interviews, identifying bottlenecks, and quantifying improvements.)

• Design System Contribution: "How do you ensure design consistency when working with both human developers and potentially AI agents? What role do design specifications play in this?" (Preparation: Discuss component libraries, clear documentation, style guides, and how structured design instructions can guide AI.)

Company & Culture Questions:

• Odevo's Mission: "What excites you about Odevo's mission to transform property management, and how do you see design contributing to this?" (Preparation: Research Odevo's values, recent news, and articulate how UX/UI can drive efficiency and customer satisfaction in this sector.)

• AI in Proptech: "Where do you see the biggest opportunities for AI to impact the property management industry from a user experience perspective?" (Preparation: Think about automation, predictive maintenance, tenant communication, and operational efficiency.)

• Collaboration Style: "Describe your ideal collaboration with product managers and engineers. How do you handle disagreements or conflicting priorities?" (Preparation: Emphasize open communication, data-driven arguments, and a focus on shared goals.)

Portfolio Presentation Strategy:

• Focus on Process & Rationale: For each case study, explain the why behind your decisions. What user problem were you solving? What research informed your choices?

• Highlight AI Involvement: If you have AI-related projects, explicitly call them out. Explain your role in designing for AI, the challenges, and the outcomes.

• Quantify Impact: Use metrics (e.g., time saved, task completion rate, satisfaction scores) to demonstrate the success of your designs.

• Showcase Complexity: Select projects that demonstrate your ability to handle complex user needs, data, and workflows.

• Concise Storytelling: Present your work clearly and concisely, telling a compelling story about the problem, your solution, and the results.

📝 Enhancement Note: The interview preparation should strongly emphasize understanding and articulating how designs can interact with or guide AI systems, not just designing AI features. This includes understanding concepts like "agentic development" and how design artifacts can be used to steer AI.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Odevo careers page.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating your expertise in user research, interaction design, complex workflow design, and ideally, any experience with AI-enabled product development or design systems. Ensure case studies clearly articulate your process and impact.

• Resume Optimization: Update your resume to emphasize your 5+ years of experience, specific skills in Figma, UX research, and any relevant proptech or AI design experience. Use keywords from the job description naturally.

• Interview Preparation: Practice articulating your design process, rationale, and problem-solving approach. Prepare to discuss your experience with AI integration and complex workflows, and research Odevo's mission and values.

• Company Research: Thoroughly research Odevo, its products, its mission, and its approach to technology and customer experience. Understand the property management industry and its digital maturity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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