UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Love's Travel Stops & Country Stores

Location: Oklahoma City, Oklahoma, United States

Job Type: FULL_TIME

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-09-21

Experience Level: Mid-Level (3+ years)

Remote Status: On-site

🚀 Role Summary

• Design intuitive, accessible, and visually consistent user experiences for the Love's mobile application (iOS and Android).

• Contribute to the evolution and scalability of the Love's design system and component library.

• Translate complex, ambiguous problems into clear, compelling user-centered designs and interactive prototypes.

• Collaborate closely with product owners, developers, researchers, and business stakeholders throughout the entire product development lifecycle.

• Champion user needs while aligning with business objectives and technical constraints, ensuring high-quality implementation through UI QA testing.

📝 Enhancement Note: This role is situated within a dedicated UX team that spans multiple design disciplines. The primary focus is the mobile app, but opportunities exist to contribute to broader design initiatives across the company, offering significant visibility and impact. The emphasis on AI-driven design tools suggests a forward-thinking approach to design processes.

📈 Primary Responsibilities

• Conceptualize, design, and deliver end-to-end user experiences for the Love's mobile app (iOS and Android), ensuring seamless integration with product roadmaps.

• Develop and maintain design artifacts across various fidelity levels, from low-fidelity wireframes and user flows to high-fidelity, fully annotated specifications for development handoff.

• Create interactive prototypes to facilitate concept exploration, gain stakeholder alignment, and validate design solutions through user testing.

• Actively participate in and contribute to the enhancement of the team’s design system, ensuring consistency and scalability across all digital products.

• Conduct UI Quality Assurance (QA) testing in partnership with development teams to verify the accurate and high-quality implementation of design specifications.

• Proactively research and integrate emerging UX patterns and AI-driven design tools to enhance design workflows and product innovation.

• Support user research initiatives by assisting with usability sessions, interviews, and data analysis to gather actionable insights.

• Foster a collaborative environment by working effectively within an interdisciplinary team of designers, product managers, analysts, and engineers.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant ownership over the mobile app's user experience. The expectation to contribute to a design system and perform UI QA testing indicates a need for both strategic design thinking and meticulous execution, aligning with mid-level expectations for autonomy and contribution.

🎓 Skills & Qualifications

Education: Bachelor's degree in Interaction Design, Visual Communications, Graphic Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field; equivalent practical experience will also be considered.

Experience: Minimum of 3 years of professional experience in UX/product design, with a strong emphasis on mobile application design (iOS and/or Android).

Required Skills:

• Demonstrated proficiency in visual and interaction design principles, evidenced by a strong portfolio.

• Expertise in using Figma for wireframing, prototyping, and high-fidelity design.

• Familiarity with platform-specific design guidelines, including iOS Human Interface Guidelines and Android Material Design.

• Ability to translate ambiguous problems into clear, user-centered design solutions ("design from zero to one").

• Excellent visual and verbal communication skills, with the ability to articulate design rationale effectively to diverse stakeholders.

• Strong collaboration skills and the ability to provide and receive constructive design feedback.

• Detail-oriented approach with the capacity to manage multiple workstreams simultaneously.

• Self-motivated, adaptable, and comfortable working in a fast-paced, ambiguous environment.

• Genuine curiosity about users and their interaction with technology, demonstrating a customer-centric mindset.

• Experience working within an Agile/Scrum delivery model is highly desirable. Preferred Skills:

• Experience contributing to and maintaining design systems and component libraries.

• Exposure to user research methodologies such as usability testing, user interviews, and surveys.

• Familiarity with AI-assisted design tools and emerging AI-driven UI patterns.

• Experience in UI QA testing to ensure design fidelity.

📝 Enhancement Note: The requirement for a portfolio with mobile app work is critical. The emphasis on translating "ambiguous problems into clear, compelling experiences" suggests a need for strong problem-solving skills and the ability to bring structure to undefined challenges, a hallmark of effective UX designers.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a strong process and craft.

• Prioritize case studies demonstrating end-to-end mobile app design projects (iOS and/or Android).

• Include examples of wireframes, user flows, interactive prototypes, and final visual designs.

• Clearly articulate your role, the problem you were solving, your design process, key decisions, and the outcomes achieved.

• Demonstrate how you translated user needs and business goals into effective design solutions. Process Documentation:

• Showcase your ability to document design processes, including user research findings, ideation phases, and iteration cycles.

• Provide evidence of how you collaborated with cross-functional teams (product managers, developers, researchers) throughout the design lifecycle.

• Highlight your experience with design systems, including contributions to component libraries and maintaining design consistency.

• Illustrate your approach to UI QA testing and ensuring the fidelity of design implementation.

📝 Enhancement Note: The portfolio is the primary tool for evaluation. Candidates should focus on demonstrating their problem-solving methodology, user-centered approach, and ability to articulate design decisions and their impact, particularly within the context of mobile applications.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level UX Designer with 3+ years of experience in Oklahoma City, OK, the estimated salary range is between $75,000 - $105,000 annually. This estimate considers the company's size, industry, and the specific requirements of the role, including proficiency in Figma and mobile design expertise.

Benefits:

• Fuel Your Growth with Love's: Company-funded tuition assistance program.

• Paid Time Off (PTO) for work-life balance.

• 401(k) retirement plan with a 100% company match up to 5% of contributions.

• Comprehensive Medical, Dental, and Vision Insurance, effective after 30 days of employment.

• Competitive Pay structure.

• Robust Career Development opportunities.

Working Hours: This is a full-time position, typically requiring approximately 40 hours per week. While the role is on-site, specific daily schedules may offer some flexibility within standard business hours, to be discussed with the hiring manager.

📝 Enhancement Note: The salary range is an estimate and may vary based on the candidate's specific experience, qualifications, and the company's internal compensation structure. The benefits package is comprehensive, with the tuition assistance and 401(k) match being particularly attractive for professional growth and financial security.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail / Travel Stops & Convenience Stores. Love's operates a large network of travel stops, offering fuel, food, and convenience items. This industry context means design solutions often need to cater to a broad demographic of travelers, professional drivers, and everyday consumers, requiring a balance of usability, speed, and broad appeal.

Company Size: With nearly 40,000 team members, Love's is a large, family-owned and operated business. This size implies a significant customer base and a complex operational structure, offering a wide scope for design impact. Large organizations often have established processes but also present opportunities to influence and improve them.

Founded: Love's was founded in 1964, indicating a long-standing history and deep roots in its industry. This longevity suggests stability and a commitment to long-term growth, with a foundation built on innovation and customer service.

Team Structure:

• The UX team is part of a broader design group that includes brand, print, and digital design specialists.

• The UX team focuses on visual and experience design solutions for various company departments, with a primary emphasis on the Love's mobile app.

• This role reports to a UX Manager and collaborates closely with product owners, developers, and business stakeholders.

• Cross-functional collaboration is a key aspect, involving designers, researchers, product managers, analysts, and engineers. Methodology:

• Design thinking is a core methodology, ensuring user needs are at the forefront of development.

• Agile/Scrum delivery models are utilized, suggesting a fast-paced, iterative approach to product development.

• Design system development and maintenance are integral to ensuring consistency and scalability across the organization.

• UI QA testing is a crucial step to ensure design fidelity and high-quality implementation.

Company Website: https://www.loves.com/

📝 Enhancement Note: The company's family-owned nature and long history suggest a culture that may value loyalty and long-term relationships, while the "innovation leads the way" mantra points to a forward-thinking approach, especially within the design group. The scale of operations implies that design decisions can have a widespread impact.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level UX Designer role, suitable for individuals with 3+ years of experience. It involves owning design work for well-defined problem spaces and features, leading initiatives with support, and contributing to broader design efforts. The role requires a blend of individual contribution and collaborative leadership within design projects.

Reporting Structure: The UX Designer will report to the UX Manager. They will work within a dedicated UX team that is part of a larger design group. Collaboration is expected with product owners, developers, researchers, and other cross-functional teams.

Operations Impact: The work directly impacts millions of customers through the Love's mobile app, influencing their experience with the brand and its services. Design decisions have visible impact across the company, contributing to customer satisfaction, engagement, and potentially revenue through enhanced app functionality and user adoption. The role is positioned to directly contribute to the company's digital transformation and customer engagement strategies.

Growth Opportunities:

• Specialization: Deepen expertise in mobile UX design, design systems, or emerging areas like AI-driven design tools.

• Leadership: Progress to Senior UX Designer roles, leading larger initiatives, mentoring junior designers, or specializing in areas like UX research or design operations.

• Skill Development: Opportunities to gain exposure to different platforms, product areas, and advanced design methodologies through cross-functional projects and company-supported learning.

• Career Path: Potential to move into UX Management or specialized design leadership roles within Love's expanding digital product ecosystem.

📝 Enhancement Note: The role offers a clear path for growth within a large, established company. The emphasis on mobile and design systems provides a solid foundation for specialization, while the potential for broader project involvement and leadership indicates opportunities for career advancement into more senior or management positions.

🌐 Work Environment

Office Type: This is an on-site role at the Love's headquarters in Oklahoma City. The description does not specify if it's a traditional office, hybrid workspace, or co-working setup, but implies a dedicated workspace within the company's facilities.

Office Location(s): The primary work location is Love's headquarters at 10601 N Pennsylvania Ave, Oklahoma City, OK 73120. This location is central to the company's operations and likely offers a collaborative environment with various departments.

Workspace Context:

• The role is part of a UX team within a larger design group, suggesting a collaborative design environment where feedback and knowledge sharing are encouraged.

• Access to standard design tools and technology, including Figma, is expected.

• The on-site nature facilitates close collaboration with product owners, developers, and other stakeholders within the headquarters.

• The company culture emphasizes innovation and giving back, suggesting a supportive and community-oriented workplace.

Work Schedule: Standard full-time working hours (approximately 40 per week) are expected, with the possibility of some flexibility within the workday, to be confirmed with the hiring manager. The on-site requirement ensures consistent team presence and collaboration.

📝 Enhancement Note: The on-site requirement is a key factor for this role, emphasizing the importance of in-person collaboration and team integration within the Love's headquarters. Candidates should be prepared for a structured work environment within a large corporate setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience, with a strong emphasis on mobile design work.

• Hiring Manager Interview: A discussion with the UX Manager to delve deeper into your experience, design philosophy, problem-solving skills, and fit with the team. Expect questions about your process and how you approach design challenges.

• Design Exercise/Case Study Presentation: A practical exercise or presentation of a past project from your portfolio. This will assess your design thinking, problem-solving abilities, execution quality, and communication skills. You'll likely be asked to walk through your process, rationale, and outcomes.

• Cross-functional Team Interviews: Meetings with designers, product owners, and developers to evaluate your collaboration style, communication skills, and ability to work effectively within an interdisciplinary team.

• Final Interview: Potentially with a design lead or senior stakeholder to discuss overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Mobile First: Ensure your portfolio prominently features your best mobile app design projects. Clearly articulate the problem, your process, your specific contributions, and the results.

• Process Over Polish: While polished visuals are important, demonstrating a clear, user-centered design process (research, ideation, iteration, testing, implementation) is crucial.

• Figma Proficiency: Be prepared to discuss your use of Figma, including how you leverage its features for collaboration, prototyping, and design system integration.

• Storytelling: Frame your case studies as compelling stories. Explain the "why" behind your design decisions and how they addressed user needs and business objectives.

• Quantify Impact: Whenever possible, use metrics to demonstrate the impact of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

• Conciseness: Be prepared to present your portfolio within a given timeframe, focusing on the most relevant projects and insights.

Challenge Preparation:

• Understand Love's: Research Love's Travel Stops & Country Stores, their business, target audience, and current mobile app.

• Design Thinking Practice: Be ready to apply design thinking principles to solve a hypothetical problem related to their business or app.

• System Contribution: Prepare to discuss your experience with design systems and how you contribute to their maintenance and evolution.

• AI Integration: Think about how AI tools could be leveraged in the design process for Love's mobile app, even if you haven't used them extensively.

📝 Enhancement Note: The interview process is thorough, with a strong emphasis on practical application of design skills and collaborative capabilities. The portfolio is central, and candidates should be prepared to articulate their design process and impact in detail.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the core design tool. Proficiency is required for wireframing, prototyping, visual design, and collaboration. Expect to demonstrate advanced Figma skills.

• Prototyping Tools: While Figma offers robust prototyping capabilities, familiarity with other tools (e.g., InVision, Adobe XD) might be beneficial, though not explicitly required.

Analytics & Reporting:

• User Research Platforms: Familiarity with tools used to conduct usability testing and gather user feedback (e.g., UserTesting.com, Maze).

• Analytics Tools (Indirect): While not a direct requirement for the designer, understanding how data from tools like Google Analytics or Amplitude is used to inform design decisions is advantageous.

CRM & Automation:

• Design System Management: Tools or processes for managing and versioning design system components.

• Project Management Tools: Familiarity with Agile/Scrum tools like Jira or Asana for task tracking and workflow management.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable requirement. The role also implies working within an Agile framework, so familiarity with related project management tools is a plus. Understanding how design outputs are tracked and measured via analytics is also important for demonstrating impact.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring intuitive and accessible experiences.

• Collaboration: Strong emphasis on teamwork, open communication, and mutual respect across all departments and disciplines.

• Innovation: A drive to explore new ideas, leverage emerging technologies (like AI), and continuously improve design processes and product offerings.

• Impact-Driven: Focus on delivering designs that have a tangible positive effect on customer experience and business goals.

• Quality & Detail: A meticulous approach to design execution, ensuring consistency, accuracy, and a high standard of polish.

Collaboration Style:

• Cross-functional Partnership: Working closely with product managers, developers, researchers, and business stakeholders to achieve shared goals.

• Iterative Feedback: An environment where design feedback is actively sought, given, and incorporated throughout the development cycle.

• Knowledge Sharing: Encouragement of sharing best practices, design patterns, and learnings within the design team and across the organization.

• Agile Integration: Seamless integration into Agile/Scrum teams, participating in ceremonies and adapting to iterative development cycles.

📝 Enhancement Note: The company culture emphasizes innovation and customer focus, aligning well with UX design principles. The collaborative style, particularly within an Agile framework, suggests a dynamic and interactive work environment where open communication and teamwork are highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: A common challenge in UX design, requiring strong negotiation and problem-solving skills to find optimal solutions.

• Scalability Across a Large Organization: Ensuring design consistency and system adherence across a wide range of products and stakeholders within a large company.

• Integrating Emerging Technologies: Proactively adopting and effectively integrating new tools and patterns, such as AI-driven design, into existing workflows without disrupting productivity.

• Design QA for Complex Apps: Maintaining high-quality implementation across a feature-rich mobile application requires meticulous attention to detail and strong partnerships with development.

Learning & Development Opportunities:

• Advanced Mobile Design: Deepen expertise in native iOS and Android design patterns and best practices.

• Design System Leadership: Opportunities to take on more responsibility in contributing to, managing, or evolving the design system.

• AI in Design: Explore and experiment with AI-powered design tools and workflows to enhance efficiency and creativity.

• Cross-Disciplinary Exposure: Gain insights into product management, development, and business strategy through close collaboration.

• Mentorship: Potential for mentorship from senior designers or UX leadership within the team.

📝 Enhancement Note: The role presents a significant opportunity to influence a widely used mobile application and contribute to a growing design system within a large, stable company. The challenges are typical for mid-level designers in corporate environments, offering substantial learning and growth potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your process, communication, and problem-solving).

• "How do you contribute to and maintain a design system? Walk me through an example of a component you designed or improved." (Highlight your understanding of scalability, consistency, and system thinking).

• "Tell me about a complex mobile app feature you designed from concept to launch. What were the key challenges, and how did you overcome them?" (Showcase your end-to-end design process and problem-solving skills).

• "How do you stay updated on emerging UX trends and technologies, particularly AI in design? How might you apply these to the Love's mobile app?" (Demonstrate your proactivity and forward-thinking approach). Company & Culture Questions:

• "What interests you about Love's Travel Stops & Country Stores and our mobile app?" (Show your research and genuine interest).

• "How do you approach collaboration with developers and product managers?" (Emphasize your teamwork and communication skills).

• "Describe your experience working in an Agile/Scrum environment." (Highlight your adaptability and understanding of iterative processes).

• "What are your thoughts on user research, and how do you incorporate it into your design process?" (Show your user-centricity and data-informed approach). Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role and responsibilities, your design process (research, ideation, wireframing, prototyping, testing), key design decisions, challenges, and the final outcome/impact.

• Highlight Mobile Focus: Emphasize your mobile design experience, showcasing specific UI/UX elements and interactions relevant to iOS and Android.

• Showcase Figma Skills: Be prepared to demonstrate specific Figma techniques or workflows if asked, or explain how you leverage Figma for collaboration and efficiency.

• Quantify Results: Whenever possible, present metrics that demonstrate the success of your designs (e.g., user engagement, conversion rates, task completion time improvements).

• Articulate Rationale: Be ready to explain the "why" behind every design decision. Your ability to communicate your thought process is as important as the final designs themselves.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of the UX design process, mobile-specific design challenges, and effective collaboration within an Agile framework. The portfolio is your primary tool; practice presenting it concisely and persuasively.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Love's jobs portal.

• Portfolio Customization: Tailor your resume and portfolio to highlight your most relevant mobile app design experience, Figma proficiency, and contributions to design systems. Prioritize case studies that demonstrate your end-to-end process and problem-solving abilities.

• Resume Optimization: Ensure your resume clearly outlines your 3+ years of UX/product design experience, specifically mentioning mobile design, and includes keywords from the job description such as "Figma," "design systems," "prototyping," and "user research."

• Interview Preparation: Practice articulating your design process, rationale, and the impact of your work. Prepare to discuss specific examples from your portfolio, focusing on mobile projects and your collaborative approach.

• Company Research: Thoroughly research Love's Travel Stops & Country Stores, their mission, target audience, and their current mobile app. Understand their business model and how UX design contributes to their overall success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions to provide a comprehensive overview for operations professionals. All details, especially regarding compensation and specific team dynamics, should be verified directly with the hiring organization during the application process.