UX designer

📍 Job Overview

Job Title: UX Designer

Company: KLP

Location: Oslo, Norway

Job Type: Full-Time

Category: Design / User Experience

Date Posted: August 3, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive the design and improvement of digital services within KLP's pension, banking, insurance, and fund offerings, focusing on user-centricity and enhanced user journeys across all channels.

• Collaborate within interdisciplinary agile teams to translate user insights and business requirements into tangible digital solutions, contributing to KLP's mission of providing meaningful financial services.

• Play a key role in developing and evolving KLP's design system, ensuring consistency and efficiency in the digital product development lifecycle.

• Explore and integrate emerging technologies, particularly Artificial Intelligence, to innovate and enhance customer experiences within the financial services sector.

📝 Enhancement Note: This role is specifically for a UX Designer within KLP, a major Norwegian financial services company specializing in pensions. The description emphasizes a blend of core UX responsibilities with a forward-looking approach to AI integration and a strong focus on the complex domain of pension and financial services. The target candidate will be comfortable in a regulated industry and possess a strong understanding of user needs in this context.

📈 Primary Responsibilities

• Lead and facilitate design processes from initial user insight gathering through concept development, detailed design, and implementation within agile, cross-functional teams.

• Conduct comprehensive user research, analyze findings, and translate user needs and business objectives into intuitive and effective digital solutions.

• Develop and refine user flows, wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts and user interactions.

• Contribute to the continuous improvement of KLP's digital service offerings, focusing on enhancing the overall user experience and customer journey across web and mobile platforms.

• Actively participate in the evolution and maintenance of KLP's design system, ensuring its adoption and integration by development teams and stakeholders.

• Investigate and propose innovative applications of Artificial Intelligence to enhance user experience and personalize digital services.

• Ensure all designs adhere to accessibility standards, including Universal Design principles and WCAG guidelines.

• Collaborate closely with product managers, developers, and business stakeholders to ensure design solutions are technically feasible, meet business goals, and align with user needs.

📝 Enhancement Note: The responsibilities highlight a full-cycle UX design role, from research to implementation, with a strong emphasis on agile methodologies and cross-functional collaboration. The inclusion of design system development and AI exploration indicates a forward-thinking team that values innovation and scalable design practices.

🎓 Skills & Qualifications

Education: Bachelor's degree in a relevant field such as Design, Human-Computer Interaction, Computer Science, or a related discipline.

Experience: Minimum of 2 years of professional experience as a UX Designer, with a proven track record of delivering successful digital products and services. Experience within larger organizations or in cross-functional agile teams is advantageous.

Required Skills:

• Demonstrated expertise in UX design methodologies, including user research, journey mapping, wireframing, prototyping, and usability testing.

• Proficiency with design tools such as Figma, for creating wireframes, interactive prototypes, and high-fidelity mockups.

• Strong understanding of design principles, visual design, and interaction design, with the ability to combine visual and functional elements effectively.

• Excellent communication and presentation skills, with the ability to articulate design decisions, gain stakeholder buy-in, and create understanding for design rationale.

• Experience working within agile development environments and cross-functional teams.

• Fluency in Norwegian (written and spoken). Preferred Skills:

• Knowledge of Universal Design principles and WCAG accessibility standards.

• Experience in developing or contributing to design systems.

• Familiarity with Artificial Intelligence concepts and their application in user experience design.

• Experience in the financial services sector (pension, insurance, banking, funds) or working with complex, regulated industries.

• Experience with user research techniques and tools.

📝 Enhancement Note: The requirements clearly define a mid-level UX designer role, emphasizing practical experience with core UX tools and methodologies. The preference for Norwegian language skills and experience in larger organizations or financial sectors suggests a need for candidates who can integrate into an established corporate environment and understand the nuances of the industry.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 2-3 distinct UX design projects, demonstrating end-to-end design process from problem definition to solution.

• Projects should highlight your role, the design challenges faced, your approach, and the impact of your design solutions.

• Clear articulation of user research methodologies employed and how insights were translated into design decisions.

• Examples of wireframes, user flows, interactive prototypes, and final visual designs.

• Demonstration of collaboration with development teams and stakeholders. Process Documentation:

• For each portfolio project, provide a brief overview of the design process followed, emphasizing iterative design and user feedback loops.

• Include documentation of how business requirements and technical constraints were considered.

• Showcase how design decisions were validated through user testing or other appropriate methods.

• If applicable, include examples of contributions to design systems or style guides.

📝 Enhancement Note: A strong portfolio is crucial for this role. Candidates should focus on showcasing their problem-solving skills, design process, and ability to deliver user-centered solutions within a structured environment. Demonstrating collaboration and understanding of business context will be key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for UX Designers with 2-5 years of experience in Oslo, Norway, the estimated annual salary range is NOK 550,000 - NOK 750,000. This range can vary based on the candidate's specific experience, skills, and the outcome of the negotiation process.

Benefits:

• One of Norway's best pension schemes.

• Comprehensive welfare benefits package.

• Access to excellent training facilities.

• Opportunities to utilize KLP's holiday cabins.

• Centrally located office in Bjørvika, Oslo, near Oslo S.

• Opportunities for professional development and skill enhancement.

Working Hours: Standard full-time working hours, likely around 37.5 hours per week, with potential for some flexibility as is common in Norwegian work culture. The role is on-site.

📝 Enhancement Note: Salary is estimated based on average UX Designer salaries in Oslo, Norway, factoring in the specified experience level and the company's industry. Benefits are directly listed from the job description, highlighting KLP's commitment to employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Pension, Banking, Insurance, Funds)

Company Size: Over 1000 employees. KLP is a large, established organization with a significant market presence in Norway.

Founded: KLP was founded as a cooperative initiative by municipalities across Norway.

Team Structure:

• The UX Designer will join the "Design, User Experience and Innovation" department, which is part of the "Business Development" division.

• This department is responsible for digital user experience across all business areas within KLP.

• The role involves working within interdisciplinary, agile teams. Methodology:

• KLP emphasizes a user-centric approach to digital service development, aiming to simplify complex financial products like pensions.

• Agile methodologies are utilized for product development, fostering collaboration and iterative improvements.

• A focus on innovation, with an expressed interest in exploring the role of Artificial Intelligence in customer experience.

• Commitment to quality and creating solutions that help users make informed decisions.

Company Website: https://www.klp.no/

📝 Enhancement Note: KLP's culture is rooted in its public service mission, emphasizing trust, quality, and customer well-being. The company's size and industry suggest a structured environment that values expertise and collaboration. The focus on innovation and AI indicates an openness to adopting new technologies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer. It requires a solid foundation in design principles and methodologies, along with at least 2 years of practical experience. The responsibilities suggest autonomy in design tasks and a significant contribution to product development.

Reporting Structure: The UX Designer will report to the Director of the "Design, User Experience and Innovation" department. They will work within agile teams, implying a collaborative reporting structure with product owners and development leads.

Operations Impact: The UX Designer's work will directly impact KLP's ability to provide clear, accessible, and user-friendly digital services for a large user base (900,000 employees in municipal and health sectors). By simplifying complex financial information and improving user journeys, the role contributes to better financial decision-making for users and enhances KLP's reputation and operational efficiency.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific UX areas, such as user research, interaction design, or design systems, potentially becoming a subject matter expert.

• AI & Innovation: Develop skills in applying AI to UX, a rapidly growing field, and contribute to KLP's innovation initiatives.

• Leadership Potential: With proven success, opportunities may arise to mentor junior designers, lead design projects, or move into a Senior UX Designer or Design Lead role.

• Cross-functional Exposure: Gain experience working across various business areas within KLP (pension, banking, insurance, funds), broadening industry knowledge.

📝 Enhancement Note: The growth potential is strong, particularly in areas like AI in UX and design systems, which are increasingly valuable skills. The opportunity to impact a large user base within a critical sector like pensions offers significant professional satisfaction.

🌐 Work Environment

Office Type: The job is advertised as on-site, indicating a traditional office-based work environment.

Office Location(s): KLP-huset is located centrally in Bjørvika, Oslo, near Oslo S (Central Station), suggesting good accessibility via public transport.

Workspace Context:

• Work will be conducted within interdisciplinary agile teams, fostering a collaborative and dynamic environment.

• Access to modern office facilities and potentially dedicated design spaces.

• The team values learning, sharing, and contributing to a strong professional community.

• KLP offers a good work-life balance, which may translate into a supportive office culture.

Work Schedule: Standard full-time working hours, likely 37.5 hours per week, with potential for some flexibility. The emphasis on work-life balance suggests a culture that respects employees' time outside of work.

📝 Enhancement Note: The on-site requirement in a central Oslo location suggests a preference for in-person collaboration and team cohesion. The description of a good work-life balance is a key aspect of the Norwegian work culture and a significant draw for candidates.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess qualifications and fit.

• First Interview: Likely with the Hiring Manager (Anne Authen, Director of Design, User Experience and Innovation) and potentially a team member. Focus on experience, design philosophy, and motivation.

• Portfolio Presentation/Case Study: Candidates will likely be asked to present one or more projects from their portfolio, discussing their process, challenges, and outcomes.

• Technical/Skills Assessment: May involve a design exercise or discussion of specific design challenges relevant to KLP's business.

• Final Interview: Possibly with higher management or cross-functional leads to assess cultural fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your UX process, problem-solving skills, and impact on user experience and business goals. Highlight projects that demonstrate versatility and adaptability.

• Tell a Story: For each project, clearly articulate the problem, your role, the steps you took (research, ideation, design, testing), the decisions you made, and the results. Use visuals effectively to illustrate your process.

• Quantify Impact: Wherever possible, include metrics or outcomes that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Highlight Collaboration: Show how you worked with developers, product managers, and other stakeholders.

• Tailor to KLP: If possible, subtly tailor your presentation to align with KLP's mission and industry, showing you understand their context.

Challenge Preparation:

• Understand KLP's Domain: Research KLP's services (pension, insurance, banking) and common user challenges within these areas.

• Design Thinking: Be prepared to discuss your approach to complex problems, user empathy, and iterative design.

• Agile & Collaboration: Be ready to discuss how you integrate into agile teams and collaborate effectively.

• AI Curiosity: Prepare to discuss your thoughts on AI's role in UX, even if it's speculative.

📝 Enhancement Note: The emphasis on a portfolio review and potential design challenges suggests KLP values practical skills and a demonstrated ability to apply UX principles to real-world problems. Candidates should prepare to articulate their thought process and demonstrate their impact clearly.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a required design tool for wireframing, prototyping, and visual design. Proficiency is essential.

• Design System Tools: While not explicitly named, any tools used for creating and managing design systems (e.g., Storybook, internal documentation platforms) would be relevant.

Analytics & Reporting:

• While not specified, common tools like Google Analytics, Adobe Analytics, or internal BI tools would likely be used to gather user data and measure the impact of design changes. Familiarity with data-driven design is implied. CRM & Automation:

• Not directly relevant to the UX Designer role itself, but understanding how user data flows from CRM systems or is managed through automation platforms can provide valuable context for designing user experiences.

📝 Enhancement Note: Figma is the primary tool highlighted. Candidates should be comfortable with its full suite of features. While other tools aren't specified, a general understanding of analytics and how user data informs design is beneficial.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, evident in the focus on putting the user at the center of all digital service development.

• Quality & Precision: Essential for managing complex financial products and ensuring user trust.

• Innovation & Curiosity: Demonstrated by the interest in AI and exploring new technologies to improve user experience.

• Collaboration & Teamwork: Emphasized through the requirement to work in agile, cross-functional teams and contribute to a shared professional environment.

• Meaningful Impact: A strong underlying value, stemming from KLP's social mission to provide essential financial security.

Collaboration Style:

• Cross-functional Integration: Expected to work closely with product managers, developers, and other stakeholders in agile teams.

• Knowledge Sharing: Encouraged to learn, share, and contribute to a strong professional environment.

• Constructive Feedback: Implied through agile processes and the focus on continuous improvement of user experience.

📝 Enhancement Note: The culture appears to be a blend of a mission-driven organization with modern, agile development practices. Candidates who value collaboration, continuous learning, and making a tangible impact will likely thrive here.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Products: Simplifying complex pension, insurance, and fund information into user-friendly digital experiences requires deep understanding and creative problem-solving.

• Legacy Systems & Integration: Working within a large, established organization may involve navigating existing systems and integrating new designs seamlessly.

• Balancing User Needs with Business/Regulatory Requirements: Finding the optimal balance between user desires and the strict regulations and business objectives in the financial sector.

• Adopting New Technologies: Staying ahead of the curve with emerging technologies like AI and integrating them effectively into existing digital services.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to attend workshops, conferences, or pursue certifications in advanced UX topics.

• Industry Exposure: Gaining in-depth knowledge of the pension, banking, and insurance sectors.

• AI in UX Exploration: A unique opportunity to be at the forefront of applying AI to user experience within a major financial institution.

• Mentorship: Potential to learn from experienced professionals within the Design, User Experience and Innovation department.

📝 Enhancement Note: The challenges presented are typical for roles in large, regulated industries, but they also offer significant opportunities for professional growth and skill development. The company's proactive stance on AI is a key differentiator.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex financial product or service you've designed for. What were the key challenges, and how did you ensure user comprehension and trust?" (Focus on domain adaptation, simplification, and user empathy).

• "Walk us through a project from your portfolio where you had to balance conflicting user needs with business requirements or technical constraints. How did you approach this?" (Highlight problem-solving, negotiation, and compromise skills).

• "How do you approach integrating user feedback and data into your design process, especially within an agile framework?" (Demonstrate iterative design, data-driven decision-making, and agile collaboration).

• "What are your thoughts on how Artificial Intelligence can transform user experiences in financial services? How would you approach exploring this at KLP?" (Show curiosity, strategic thinking, and an understanding of AI's potential impact). Company & Culture Questions:

• "Why are you interested in working for KLP, and what specifically about our mission and services appeals to you?" (Research KLP's mission, values, and recent news).

• "How do you contribute to a positive and collaborative team environment, especially when working in cross-functional agile teams?" (Provide examples of teamwork, communication, and knowledge sharing).

• "How do you ensure your designs are accessible to all users, considering principles like Universal Design and WCAG?" (Show commitment to inclusivity and knowledge of standards). Portfolio Presentation Strategy:

• Structure: Begin with the problem statement and business context, then detail your user research and insights, followed by your design process (ideation, wireframing, prototyping), key design decisions and rationale, and finally, the outcomes and impact.

• Focus on Process: Emphasize how you arrived at your solutions, not just the final visuals. Explain your thinking, your iterations, and how you addressed challenges.

• Visuals: Use high-quality visuals (screenshots, mockups, interactive prototypes) to illustrate your work. Keep text concise and let your visuals speak.

• Quantify Results: Whenever possible, use data and metrics to demonstrate the success and impact of your designs.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges, and how you collaborated with others.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of UX principles, practical application, collaborative skills, and genuine interest in KLP's mission. Candidates should be ready to articulate their design process and impact clearly and confidently.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on jobb.klp.no.

• Portfolio Customization: Ensure your portfolio is up-to-date, well-organized, and clearly showcases 2-3 relevant UX projects. Tailor your project selection to highlight experiences that align with KLP's financial services domain and the requirements of this role.

• Resume Optimization: Update your resume to highlight your 2+ years of UX design experience, proficiency in Figma, experience with agile methodologies, and any relevant industry experience. Use keywords from the job description naturally.

• Interview Preparation: Practice articulating your design process, challenges, and solutions for your portfolio projects. Prepare thoughtful questions to ask the interviewer about the role, team, and company.

• Company Research: Thoroughly research KLP, its mission, its services (pension, insurance, banking), and its position in the Norwegian market. Understand their commitment to user experience and innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.