UX designer

📍 Job Overview

Job Title: UX Designer

Company: HIGH BRIDGE CONSULTING LLC

Location: Alpharetta, GA 30004

Job Type: CONTRACTOR

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-03-12T19:41:27

Experience Level: Mid-Level (4+ years)

Remote Status: 100% Remote

🚀 Role Summary

• This role is crucial for designing user experiences for a Fortune 500 financial and payments technology company, focusing on innovation and scale within the payments sector.

• Responsibilities include defining and creating seamless, consistent, and desirable user experiences for global payment products and services, leveraging user-centered design principles.

• The position requires a strong understanding of user research (qualitative and quantitative), interaction design, and visual design to craft engaging experiences across multiple devices and channels.

• The UX Designer will act as a key user advocate within project teams and collaborate effectively with stakeholders to develop and implement optimal user journeys.

📝 Enhancement Note: While the raw job title is "UX Designer," the description and responsibilities clearly indicate a focus on product and service experience design within a complex financial technology environment. This role requires a blend of strategic thinking, user advocacy, and hands-on design execution. The "Fortune 500 financial and payments technology company" client context is critical for understanding the scale and impact of this role.

📈 Primary Responsibilities

• Design and architect user experiences for global payment products and services, ensuring consistency and desirability across all touchpoints.

• Apply user-centered design principles, including conducting qualitative and quantitative user research, to deeply understand customer needs, motivations, tasks, and goals.

• Develop detailed user personas, task flows, user journeys, and customer journeys to map out and optimize user interactions.

• Create sketches, wireframes, prototypes (low-fidelity to high-fidelity), and visual design compositions using tools like Figma.

• Collaborate closely with product managers, engineers, and other stakeholders to translate user needs and business requirements into intuitive and effective design solutions.

• Advocate for the user throughout the product development lifecycle, ensuring their needs are prioritized and addressed.

• Conduct user testing sessions and analyze data from user research to inform design iterations and validate design decisions.

• Contribute to defining the overall user experience strategy for payment products, considering multiple devices and delivery channels.

• Ensure designs adhere to accessibility standards and inclusive design principles.

📝 Enhancement Note: The core responsibilities emphasize a holistic approach to UX design, moving beyond just visual design to encompass research, strategy, and user advocacy. The mention of "Global Payments products and services" suggests a need for cultural sensitivity and consideration of diverse user bases.

🎓 Skills & Qualifications

Education:

Experience:

• 4+ years of professional experience as a User Experience (UX) Designer, specifically for web and mobile applications.

• Proven track record of contributing to multiple successfully shipped products, demonstrating the ability to see designs through to completion.

Required Skills:

• Figma Proficiency: Strong, demonstrable working knowledge of Figma and its associated design and prototyping tools.

• User Research & Analysis: Experience in conducting user tests and analyzing qualitative and quantitative data from user research to derive actionable insights.

• Journey Mapping: Expertise in creating task flows, user journeys, and customer journey maps to articulate user experiences.

• Interaction & Visual Design: Solid understanding of user interface design patterns, interaction design principles, and user-centered design (UCD) methodologies.

• Prototyping: Ability to create rapid sketches and iterate on ideas quickly, as well as develop rough to high-fidelity prototypes and visual design comps.

• Communication: Strong written and verbal communication skills, with the ability to articulate design concepts clearly and persuasively.

• Problem-Solving: A creative mind with strong attention to detail and the ability to approach complex problems from a user-centric perspective.

• Teamwork & Independence: Ability to work effectively both as a team member and independently, demonstrating proactivity and openness to feedback.

Preferred Skills:

• Knowledge of the payment industry and financial technology landscape.

• Basic understanding of HTML, CSS, and JavaScript to inform design feasibility and collaboration with developers.

• Familiarity with motion design tools (e.g., Premiere, After Effects, Principle, Lottie).

• Experience with modern JavaScript frameworks like React or Angular.

• Knowledge of version control systems like Git/Github.

• Experience with design systems and component libraries, such as Storybook.

• Understanding of branding principles and visual communication beyond UI.

• Background in Cognitive Science or Psychology to deepen understanding of user behavior.

📝 Enhancement Note: The emphasis on Figma, user journey mapping, and user research analysis points to a hands-on, data-informed design role. The preferred skills highlight a desire for candidates who can bridge the gap between design and development and have a broader understanding of user psychology and the tech landscape.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 4+ years of UX design work, with a strong emphasis on web and mobile applications.

• Demonstrations of contributions to multiple shipped products, highlighting your role and impact in each project.

• Case studies that clearly articulate the problem, your design process, the solutions you developed, and the outcomes achieved.

• Examples of user research methodologies employed, including how insights were gathered and applied to design decisions.

• Prototypes (low to high fidelity) that effectively communicate interaction design and user flows.

Process Documentation:

• Within your case studies, clearly document your design process, from initial research and ideation through to final design and testing.

• Showcase your ability to create and utilize user flows, task flows, user journeys, and customer journeys as key deliverables.

• Provide examples of how you have conducted user testing and analyzed the resulting data to iterate on designs.

• Illustrate your proficiency with design tools, particularly Figma, and how you leverage them to create detailed mockups and interactive prototypes.

• For each project, clearly articulate the problem statement, your approach, the specific design challenges, and how you overcame them.

📝 Enhancement Note: A robust portfolio is non-negotiable for UX roles. This section emphasizes demonstrating a complete design lifecycle, from research to testing, with a clear focus on tangible outcomes and the application of UCD principles. The ability to articulate the "why" behind design decisions and showcase the impact of those decisions will be key.

💵 Compensation & Benefits

Salary Range: $60.00 - $65.00 per hour (based on provided information)

Benefits:

• As a contractor role through High Bridge Consulting LLC, benefits may be provided by the consulting firm, which typically include:
  • Health, dental, and vision insurance options.
  • Paid time off (PTO) or vacation days, often accrued based on hours worked.
  • Retirement savings plans (e.g., 401k) may be available.
  • Professional development opportunities and training reimbursement.

Working Hours:

• Standard full-time hours, approximately 40 hours per week.

• This is a 100% remote position, offering flexibility in work location.

• The role is expected to align with standard business hours for effective collaboration with the client's team, likely within the Eastern Time Zone (ET) given the client's Fortune 500 status.

📝 Enhancement Note: The salary range provided is hourly, typical for contract roles. Candidates should clarify the full benefits package offered by High Bridge Consulting LLC directly. The 100% remote nature is a significant perk, but candidates should be prepared for potential core hours requirements for team collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services and Payments Technology, Consulting

Company Size: High Bridge Consulting LLC is a firm with over two decades of experience in technology consulting, connecting talent with employers. The client they are placing this role with is a Fortune 500 financial and payments technology company, indicating a large, established, and innovative corporate environment.

Founded: High Bridge Consulting LLC was founded over two decades ago. The client company's founding date is not specified but is implied to be substantial given its Fortune 500 status.

Team Structure:

• This role is likely within a product design or UX team at the client company, reporting to a UX Lead, Design Manager, or Product Lead.

• Collaboration will be extensive with product managers, engineers (front-end and back-end), researchers, and potentially marketing or business stakeholders.

Methodology:

• User-centered design principles are paramount, driving all aspects of the product experience.

• Agile methodologies are standard practice, involving iterative development, cross-functional collaboration, and continuous feedback loops.

• Data-driven decision-making, incorporating insights from user research and analytics, is expected.

• Focus on creating seamless, consistent, and desirable experiences for a global customer base.

Company Website: [High Bridge Consulting LLC Website: highbridgeusa.com] (Client company website not provided)

📝 Enhancement Note: The client company's Fortune 500 status in financial technology implies a culture of high standards, innovation, and a focus on scalability and security. High Bridge Consulting's own culture emphasizes integrity, humanity, authenticity, and good humor, suggesting a supportive environment for contractors.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer (4+ years experience). This level requires independent contribution, ownership of design tasks, and the ability to mentor or guide more junior designers if needed. The role is expected to have a significant impact on product usability and user satisfaction.

Reporting Structure: The UX Designer will likely report to a Design Manager or a Lead UX Designer within the client company. They will work closely with Product Managers who define the product roadmap and requirements.

Operations Impact: The UX Designer's work directly influences customer adoption, satisfaction, and retention for critical payment products. By creating intuitive and efficient user experiences, they contribute to increased transaction volumes, reduced customer support inquiries, and enhanced brand perception for the Fortune 500 client. The effectiveness of their designs can have a material impact on the client's revenue and market position.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of UX, such as interaction design, user research, or accessibility, within the payments domain.

• Leadership: Potential to grow into a Senior UX Designer role, leading projects, mentoring junior designers, and influencing design strategy.

• Cross-Functional Exposure: Gain experience working across various product lines within the financial technology sector, understanding different user needs and business objectives.

• Skill Expansion: Opportunity to learn about the complexities of the payments industry, security protocols, and regulatory requirements that influence design.

• Potential for Full-Time Conversion: Depending on performance and client needs, there may be opportunities to transition into a full-time role with the client company.

📝 Enhancement Note: This role offers a solid foundation for career growth within UX design, especially in the high-demand fintech sector. The focus is on building expertise through hands-on experience with complex products and a large user base.

🌐 Work Environment

Office Type: This is a 100% remote position. While there isn't a physical office for this specific role, the client company is a large, established Fortune 500 entity.

Office Location(s): The client company is a Fortune 500 financial and payments technology company, likely with significant physical presence, but this specific role is remote. The consulting firm, High Bridge Consulting LLC, is headquartered in Alpharetta, GA.

Workspace Context:

• Remote Collaboration: Expect a highly collaborative remote environment utilizing digital tools for communication, design, and project management.

• Technology Stack: Access to industry-standard design software (Figma), collaboration platforms (Slack, Teams), and project management tools (Jira, Asana).

• Team Interaction: Regular virtual meetings, design critiques, and knowledge-sharing sessions to maintain team cohesion and alignment.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week).

• Flexibility in daily schedule, but availability during core business hours for meetings and collaboration is expected.

• The remote nature provides autonomy over the work environment.

📝 Enhancement Note: The remote work environment requires strong self-discipline and communication skills. Candidates should ensure they have a suitable home office setup and reliable internet connection.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter from High Bridge Consulting LLC will likely conduct an initial screening call to assess basic qualifications, experience, and cultural fit.

• Hiring Manager/Team Interview: This stage will involve interviews with the hiring manager and potentially other UX designers or product team members from the client company. Expect discussions about your experience, design process, and problem-solving skills.

• Portfolio Review & Design Challenge: A significant part of the interview process will involve presenting your portfolio. You may also be given a design challenge or a take-home assignment to assess your skills in a practical scenario. This could involve critiquing an existing design, proposing solutions for a given problem, or creating a short user flow.

• Final Interview: Potentially a final interview with a senior leader or stakeholder to discuss your fit within the broader team and company vision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and experience relevant to this role (web/mobile, financial/payments experience is a plus).

• Tell a Story: For each project, clearly outline the problem, your specific role and contributions, your design process (research, ideation, prototyping, testing), the challenges you faced, and the impact/outcomes of your design. Use visuals to support your narrative.

• Focus on Figma: Highlight your proficiency with Figma and showcase examples of your work created within the tool.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced errors, increased user satisfaction scores).

• Prepare for Questions: Be ready to discuss your design decisions, rationale, and how you handle feedback or disagreements.

Challenge Preparation:

• Understand the Domain: Research the payments industry and common UX challenges within financial technology.

• Practice Design Thinking: Be prepared to articulate your approach to problem-solving using design thinking principles.

• Figma Proficiency: Ensure you are comfortable and quick with essential Figma features for rapid prototyping and iteration.

• Communicate Your Process: Even for take-home challenges, clearly document your thought process and rationale.

📝 Enhancement Note: The portfolio is your primary tool here. Be prepared to walk through your projects in detail, explaining your design choices and the impact. The design challenge will test your practical application of skills and your ability to think critically under pressure.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, visual design, and collaboration. Strong proficiency required.

• Prototyping Tools: Experience with Figma's prototyping capabilities, and potentially others like InVision, Axure, or Adobe XD.

• User Research Tools: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, SurveyMonkey, Google Forms).

• Design System Tools: Experience with tools like Storybook is a plus for understanding component-based design.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or Pendo to understand user behavior and performance metrics.

• Data Analysis Tools: Basic ability to interpret data from user research and analytics platforms.

CRM & Automation:

Beneficial but not required:

• Adobe Suite: Photoshop, Illustrator for asset creation.

• Motion Design: Premiere, After Effects, Principle, Lottie for animations.

• Development Frameworks: Basic knowledge of REACT, Angular, or JS frameworks aids collaboration.

• Version Control: Github for code collaboration understanding.

📝 Enhancement Note: Figma is the core tool mentioned repeatedly. Proficiency here is critical. Beyond design tools, an understanding of how to leverage user data and analytics to inform design is highly valued in modern UX roles.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Deep commitment to understanding and advocating for the user, ensuring their needs are at the forefront of all design decisions.

• Collaboration: A strong emphasis on teamwork, working closely with product managers, engineers, and stakeholders to achieve shared goals.

• Innovation: A drive to create novel and effective solutions that push the boundaries of user experience in the financial technology space.

• Data-Driven: Utilizing research, analytics, and testing to inform design choices and measure their impact.

• Attention to Detail: Meticulous approach to design, ensuring high quality, consistency, and accuracy in all outputs.

• Adaptability & Openness: Willingness to embrace feedback, iterate on designs, and adapt to evolving project requirements and user needs.

Collaboration Style:

• Cross-Functional Integration: UX designers are expected to be integrated members of agile product teams, working daily with developers and product managers.

• Iterative Feedback: A culture of regular design reviews and critiques, where constructive feedback is shared and incorporated.

• Transparent Communication: Open dialogue through virtual meetings, chat platforms, and documentation to ensure alignment and shared understanding.

• Human-Centered Approach: High Bridge Consulting's values of integrity and humanity likely translate into a respectful and supportive collaborative environment for contractors.

📝 Enhancement Note: The combination of High Bridge's stated values (integrity, humanity) and the client's industry (fintech) suggests a professional yet human-focused work environment where collaboration and user advocacy are highly prized.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Payments Domain: Navigating the intricate regulations, security concerns, and technical constraints inherent in financial and payment systems.

• Global User Base: Designing for a diverse, global audience with varying cultural expectations, technical literacy, and accessibility needs.

• Balancing Stakeholder Needs: Effectively mediating between user needs, business objectives, and technical feasibility in a large corporate environment.

• Remote Collaboration Dynamics: Maintaining strong team cohesion and effective communication in a fully remote setting.

• Rapid Iteration: Adapting to fast-paced agile development cycles and the need for quick, yet high-quality, design iterations.

Learning & Development Opportunities:

• Fintech UX Expertise: Gaining specialized knowledge and experience in UX design for financial services, a highly sought-after niche.

• Scale & Impact: Working on products used by millions of customers globally, providing a unique opportunity to see the impact of your work at scale.

• Advanced Design Techniques: Opportunities to refine skills in areas like service design, inclusive design, and complex system thinking.

• Cross-Functional Learning: Understanding the broader business and technical aspects of payment processing and financial technology.

• Professional Development: High Bridge Consulting may offer resources or support for professional development, certifications, or training relevant to UX and consulting.

📝 Enhancement Note: This role presents significant learning opportunities, particularly in understanding the complexities of fintech and designing for a global scale. Overcoming these challenges will be key to professional growth.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through a complex UX project from start to finish. What was the problem, your approach, your role, the tools you used, and the outcome?" (Focus on your Figma work, user research, and journey mapping).

• Problem-Solving: "Imagine users are struggling to complete a specific payment action. How would you diagnose the problem and what steps would you take to design a solution?" (Assess your design thinking and diagnostic skills).

• Collaboration: "Describe a time you had to collaborate with engineers or product managers who had different priorities. How did you reach a consensus?" (Highlight your communication and negotiation skills).

• User Advocacy: "How do you ensure user needs are met when business goals or technical constraints are challenging?" (Demonstrate your ability to balance competing interests while remaining user-focused).

Company & Culture Questions:

• "What interests you about working for a financial and payments technology company?" (Show research into the industry and client type).

• "How do you approach accessibility and inclusive design in your work?" (Showcase awareness of these critical UX principles).

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Project Overview -> Problem Statement -> Your Role & Process -> Solutions & Rationale -> Outcomes & Learnings.

• Visuals: Use clear, high-quality screenshots, mockups, and interactive prototypes. Highlight your Figma work.

• Storytelling: Frame each project as a narrative. Explain the "why" behind your decisions.

• Conciseness: Be prepared to present your key projects within a given timeframe (e.g., 15-20 minutes for a 3-project review).

• Engagement: Be ready to answer in-depth questions about your design choices, trade-offs, and the impact of your work.

📝 Enhancement Note: Be prepared to defend your design decisions with data and user-centric rationale. The ability to clearly articulate your process and the impact of your work, especially showcasing your Figma skills, will be crucial.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link: https://high-bridge-consulting-llc.careerplug.com/jobs/3312018/apps/new

• Tailor Your Resume: Emphasize your 4+ years of UX design experience for web and mobile applications, highlighting contributions to shipped products and proficiency with Figma. Use keywords from the job description (User-Centered Design, Interaction Design, User Research, Prototyping, Figma, etc.).

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your best work (especially Figma projects), and clearly articulates your design process and outcomes. Have specific case studies ready to discuss in detail.

• Research the Industry: Understand the basics of the financial and payments technology sector, as well as common UX challenges in this domain.

• Practice Interview Questions: Rehearse your answers to common UX interview questions, focusing on demonstrating your skills, process, and collaboration abilities. Be ready to present your portfolio confidently.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, particularly regarding benefits, specific client company information, and definitive interview processes, should be verified directly with High Bridge Consulting LLC before making application decisions.