UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Guidewire Software

Location: Bengaluru, India

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: April 20, 2026

Experience Level: Mid-Level (3-5 years)

Remote Status: On-site

🚀 Role Summary

• Design and develop intuitive, high-performing user interfaces for enterprise insurance applications within Guidewire's Professional Services (PS) team.

• Collaborate closely with cross-functional teams to translate complex business requirements and technical constraints into scalable interaction patterns and visual systems.

• Integrate cutting-edge AI capabilities into digital experiences for core insurance workflows such as claims, policy, and billing.

• Contribute to the evolution of shared design systems, design tokens, and component libraries to enhance consistency and efficiency across implementations.

• Apply a user-centered design process, including user research and workflow analysis, to create reusable assets that accelerate Professional Services implementations.

📝 Enhancement Note: This role is situated within the Professional Services arm of Guidewire, implying a focus on client-facing implementation and customization of their core insurance platform. The emphasis on "PS implementation accelerators" and "reusable assets" suggests a need for designers who can create scalable, efficient design solutions that can be adapted across various client projects rather than purely product-focused design. The integration of AI into workflows is a key differentiator and requires designers to be forward-thinking and adaptable.

📈 Primary Responsibilities

• Design and deliver end-to-end UX and UI flows for complex insurance journeys (e.g., claims, policy servicing, billing) in collaboration with Lead UX Architects, Business Analysts, and engineers, ensuring both user-centered principles and technical feasibility.

• Create high-quality, responsive UI designs, wireframes, and interactive prototypes using Figma, adhering to customer brand guidelines, PS implementation accelerators, and Guidewire's established design system and tokens.

• Translate business requirements, user research findings, and workflow analysis into comprehensive UX deliverables, including journey maps, information architecture, interaction patterns, high-fidelity mockups, and redlines, to facilitate faster and higher-quality Professional Services implementations.

• Actively participate in an Agile/Scrum environment, contributing to sprint ceremonies, refining designs based on feedback from client stakeholders, and balancing usability, performance, accessibility, and delivery timelines.

• Contribute to the ongoing development and maintenance of shared design systems, design tokens, and component libraries used across PS to promote consistency, reduce implementation effort, and scale best-practice user experience patterns.

• Ensure solutions adhere to accessibility and inclusive design principles, catering to diverse users, devices, and usage contexts to help insurers deliver compliant and intuitive digital products.

• Leverage AI-powered design, prototyping, and analytics tools to explore concepts, rapidly validate ideas, and enhance design productivity, aligning with Guidewire's AI-driven services strategy.

📝 Enhancement Note: The responsibilities highlight a blend of core UX/UI design tasks with a strong emphasis on practical application within a professional services context. The need to create "reusable assets" and contribute to "design systems" points towards a role that balances bespoke client solutions with scalable, standardized design components. The mention of "AI-powered design" tools suggests an expectation for familiarity or willingness to adopt new technologies in the design process.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, UX Design, Industrial Design, Design Thinking, or a related discipline, or equivalent practical experience.

Experience: 3-5 years of experience in UX, interaction, or UI design, with a focus on complex enterprise, B2B, or workflow-intensive software products or platforms.

Required Skills:

• Demonstrated ability to embrace AI and apply it to current roles, utilizing data-driven insights to foster innovation, boost productivity, and drive continuous improvement.

• Proficiency with modern design and collaboration tools, specifically Figma and Miro; familiarity with tools like Photoshop and PowerPoint for visual refinement, stakeholder presentations, and design documentation.

• Experience working with or contributing to design systems and design tokens.

• Strong confidence in designing responsive web applications for both desktop and mobile interfaces.

• Excellent visual and interaction design skills, with meticulous attention to detail in layout, spacing, typography, color, component states, and error handling.

• Ability to work effectively both independently under the guidance of a Lead UX Architect and collaboratively within cross-functional Agile/Scrum teams in a fast-paced delivery environment.

• Clear written and verbal communication skills, with the capability to articulate design decisions to non-design stakeholders, facilitate feedback sessions, and iterate designs rapidly based on input.

Preferred Skills:

• Experience designing for industries such as insurance, financial services, or other regulated, domain-heavy sectors with complex data and workflows.

• Exposure to Professional Services or implementation projects, including working with external client stakeholders, adapting designs to customer-specific brands and processes, or supporting product rollouts.

• Understanding of how AI and analytics can be integrated into workflows (e.g., assisting adjusters, underwriters, contact-center agents, or operations teams) to enhance decision-making, efficiency, and customer experience.

📝 Enhancement Note: The experience requirement is specific to enterprise/B2B software, differentiating it from consumer-facing roles. The preference for insurance or financial services experience is a significant plus, indicating a need for domain understanding. The emphasis on AI integration points to a forward-looking role where candidates are expected to be comfortable with emerging technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design process for complex enterprise or B2B software, highlighting user research, problem definition, ideation, wireframing, prototyping, UI design, and testing phases.

• Feature examples of responsive web application designs for both desktop and mobile, demonstrating an understanding of adaptive and fluid layouts.

• Include case studies that illustrate contributions to or utilization of design systems and design tokens, emphasizing consistency and scalability.

• Present projects where AI or data-driven insights were leveraged to inform design decisions or enhance user experiences.

Process Documentation:

• For each portfolio project, clearly document the problem statement, user needs, design constraints, and the specific role played in the project.

• Detail the user-centered design methodologies employed, including research techniques, user journey mapping, and information architecture.

• Explain how feedback from stakeholders (client or internal teams) was incorporated to iterate and refine designs.

• Illustrate the final design solutions with high-fidelity mockups, interactive prototypes, and redlines, clearly explaining interaction patterns and visual design choices.

📝 Enhancement Note: The portfolio requirements are heavily weighted towards demonstrating a practical, process-driven approach to UX/UI design within an enterprise context. Experience with design systems and AI integration will be critical to showcase. The emphasis on "reusable assets" and "PS implementation accelerators" suggests a need for portfolio pieces that can be adapted or are already structured for efficient implementation.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for UX Designers with 3-5 years of experience in Bengaluru, India, the estimated annual salary range is ₹800,000 to ₹1,500,000 (Indian Rupees). This range can vary based on specific skills, interview performance, and the exact scope of responsibilities.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Retirement savings plan/provident fund contributions.

• Paid time off, including vacation days, sick leave, and public holidays.

• Professional development opportunities, including training, workshops, and conference attendance.

• Potential for performance-based bonuses or incentives.

• Access to company-provided design tools and software.

• Opportunities to work with cutting-edge AI technologies.

Working Hours: Standard full-time work hours, typically 40 hours per week, with potential for flexibility depending on project needs and team collaboration. The role is on-site in Bengaluru, India.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for mid-level UX Designers in Bengaluru, India, considering the tech industry and Guidewire's standing. Benefits are standard for full-time roles in the Indian tech sector, with a specific mention of professional development relevant to a design role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology, specifically focused on the Property & Casualty (P&C) Insurance industry. Guidewire provides a cloud-based platform that helps insurers engage, innovate, and grow.

Company Size: Guidewire is a large enterprise, with over 540+ insurers in 40 countries relying on their platform. Their employee count is in the thousands globally, indicating a structured corporate environment with established processes.

Founded: Guidewire was founded in 2001, giving it over two decades of experience and a deep understanding of the insurance market. This long history suggests a stable company with a mature product and service offering.

Team Structure:

• The UX team within Professional Services is multidisciplinary, working closely with Product Development, Architects, and Delivery Teams.

• Designers will collaborate with Business Analysts (BAs), engineers, and client stakeholders in an Agile/Scrum framework.

• The role involves reporting to a Lead UX Architect and working under the mentorship of senior PS leaders.

Methodology:

• Data Analysis & Insights: While not a data analyst role, the UX Designer will leverage user research, workflow analysis, and potentially AI-powered analytics to inform design decisions and validate concepts.

• Workflow Planning & Optimization: A core function is translating intricate business and technical constraints into clear, scalable interaction patterns and visual systems that optimize insurance workflows.

• Automation & Efficiency: The role emphasizes creating reusable design assets and contributing to design systems that reduce implementation effort, improve consistency, and scale best practices, directly impacting efficiency.

Company Website: www.guidewire.com

📝 Enhancement Note: Guidewire's focus on the P&C insurance sector means the company culture and internal processes are heavily influenced by the complex, regulated nature of this industry. The Professional Services team's mandate to implement and unlock value from the platform suggests a results-oriented, client-focused operational environment. The blend of established processes with a drive for innovation (especially with AI) is likely a key cultural characteristic.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level UX Designer position, suitable for individuals with 3-5 years of dedicated experience in UX/UI design, particularly within enterprise software environments. The role involves taking ownership of specific features and projects under mentorship, indicating a stepping stone to more senior design roles.

Reporting Structure: The UX Designer will report to a Lead UX Architect within the Professional Services team. They will also work closely with Business Analysts, engineers, and senior PS leaders, providing exposure to various facets of project delivery and client engagement.

Operations Impact: The impact of this role is significant within the Professional Services context. By designing intuitive and efficient user experiences for Guidewire's platform, the UX Designer directly influences:

• Client Implementation Success: High-quality designs can accelerate and improve the success rate of client implementations.

• User Adoption & Satisfaction: Well-designed interfaces lead to better adoption and satisfaction among end-users within insurance companies.

• Efficiency Gains: By integrating AI and optimizing workflows, the designs can drive measurable efficiency improvements for insurers.

• Scalability & Reusability: Contributions to design systems and reusable assets ensure that best practices are scaled across multiple client projects, enhancing the overall efficiency of the PS team.

Growth Opportunities:

• Design Craft Advancement: Deepen expertise in enterprise UX/UI design, responsive design, and interaction patterns through hands-on project work and mentorship from lead architects.

• Domain Specialization: Gain in-depth knowledge of the P&C insurance industry, its complex workflows, and specific user needs, becoming a valuable domain expert.

• AI Integration Expertise: Develop skills in designing for AI-augmented workflows, learning how to effectively integrate AI capabilities into user experiences to drive productivity and decision-making.

• Design System Contribution: Grow expertise in building and maintaining scalable design systems, influencing their evolution and impact across a global client base.

• Client Engagement Skills: Enhance abilities in stakeholder management, facilitating design reviews, and presenting design solutions to diverse client audiences.

• Leadership Potential: Progress to Senior UX Designer roles, Lead UX Architect positions, or potentially transition into management roles within the UX or PS organization.

📝 Enhancement Note: The growth path is clearly defined by deepening design skills, acquiring domain expertise in insurance, and gaining experience with advanced technologies like AI. The emphasis on Professional Services implies opportunities to develop strong client-facing and implementation-focused design skills, which are highly valued in the operations and consulting space.

🌐 Work Environment

Office Type: The role is described as being in a "supportive, in-person environment" at the Bengaluru office. This suggests a collaborative office setting rather than a fully remote or hybrid model, fostering direct interaction and teamwork.

Office Location(s): Bengaluru Office, India. Specific details regarding the office's amenities, accessibility, or proximity to public transport would need to be confirmed directly, but it's positioned as the primary work location.

Workspace Context:

• Collaborative Environment: The emphasis on an "in-person environment" and cross-functional collaboration suggests a workspace designed for teamwork, brainstorming, and shared problem-solving.

• Tools and Technology: Designers will have access to modern design and collaboration tools such as Figma and Miro, along with potential access to AI-powered design and analytics tools.

• Team Interaction: Opportunities for regular interaction with Lead UX Architects, Business Analysts, engineers, and senior PS leaders to refine designs, participate in Agile ceremonies, and receive mentorship.

Work Schedule: The standard work schedule is full-time, likely aligning with typical business hours in India (Asia/Kolkata timezone), which is approximately 40 hours per week. The Agile/Scrum environment may involve some flexibility for sprint ceremonies or urgent client needs, but the primary expectation is on-site presence.

📝 Enhancement Note: The explicit mention of an "in-person environment" is key. For operations-focused roles, this often translates to a dynamic setting where quick communication, spontaneous problem-solving, and team cohesion are prioritized over remote flexibility. This environment is conducive to rapid iteration on complex design challenges.

📄 Application & Portfolio Review Process

Interview Process: (Anticipated based on industry standards for UX Designer roles)

1. Initial Screening: A recruiter or hiring manager will review your resume and portfolio for basic qualifications and experience.

2. Portfolio Presentation & Technical Interview: You will likely present a few key projects from your portfolio, walking through your design process, problem-solving approach, and the impact of your work. This may be followed by technical questions about UX principles, design tools, and specific design challenges.

3. Team/Hiring Manager Interview: A more in-depth discussion about your experience, collaboration style, and how you fit within the Professional Services team and Guidewire's culture. You may be asked behavioral questions.

4. Design Challenge (Optional): You might be given a small design exercise or case study to complete, either take-home or during a live session, to assess your problem-solving skills and design thinking.

5. Final Interview/Offer: Discussions with senior leadership or HR to finalize terms and extend an offer.

Portfolio Review Tips:

• Showcase Process, Not Just Pixels: Clearly articulate your thought process, the problem you were solving, your research methods, and how you arrived at your final design solutions.

• Highlight Impact: Quantify the impact of your designs whenever possible (e.g., improved user efficiency, reduced error rates, successful client implementation). For this role, emphasize how your designs contributed to faster or more successful Professional Services implementations.

• Demonstrate Figma Proficiency: Be prepared to navigate your Figma files or share interactive prototypes to showcase your technical skills and attention to detail.

• Include Enterprise/B2B Examples: Prioritize projects that align with complex enterprise software, workflow-heavy applications, or B2B platforms.

• Address AI Integration: If you have experience or ideas related to integrating AI into workflows, highlight these aspects. Showcase how you think about user trust, data privacy, and the ethical implications of AI in design.

• Tailor to Guidewire: Research Guidewire's platform, their target clients (P&C insurers), and their emphasis on AI and professional services. Frame your project examples to resonate with these aspects.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully grasp the problem domain (insurance workflows), user types, and business objectives.

• Focus on User-Centricity: Always begin by defining the user and their needs.

• Structure Your Approach: Outline your steps clearly: problem definition, research, ideation, solution design, and potential validation methods.

• Communicate Your Reasoning: Be prepared to explain why you made certain design decisions.

• Consider Constraints: Acknowledge technical feasibility, business goals, and implementation timelines, especially relevant in a PS context.

📝 Enhancement Note: The interview process for this role will likely focus heavily on practical design application, problem-solving within complex systems, and collaboration skills, given its placement within Professional Services. The portfolio review is critical, and candidates should emphasize their ability to create scalable, efficient designs for enterprise clients.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool, expected to be used extensively for creating UI designs, wireframes, interactive prototypes, and design system components.

• Miro: A collaborative whiteboard tool, likely used for ideation, brainstorming, journey mapping, information architecture planning, and team collaboration sessions.

• Design Systems & Tokens: Experience with or contribution to design systems and design tokens is crucial for maintaining consistency and efficiency across projects.

• Adobe Creative Suite (Photoshop, potentially Illustrator): Familiarity is preferred for visual refinement and asset creation.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to the UX designer role itself, but an understanding of how CRM systems and workflow automation impact user experience within enterprise applications would be helpful for context.

📝 Enhancement Note: The explicit mention of Figma and Miro, alongside design systems, highlights the primary technology stack for this UX design role. The emphasis on design systems and tokens points to a need for designers who can work with structured design libraries and contribute to their growth, a common requirement in larger organizations for efficiency and brand consistency.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and solving real customer problems within the P&C insurance industry.

• Collaboration: Emphasis on working closely with cross-functional teams (Product, Engineering, BAs, Client Stakeholders) to achieve project goals.

• Efficiency & Scalability: A drive to create reusable design assets, contribute to design systems, and optimize implementation processes for faster, higher-quality delivery.

• Innovation & Curiosity: Encouragement to embrace emerging technologies like AI and leverage data-driven insights to enhance productivity and outcomes.

• Quality & Craftsmanship: A commitment to designing intuitive, high-performing, and accessible user experiences with a keen attention to detail.

Collaboration Style:

• Agile/Scrum Integration: Active participation in sprint ceremonies, providing design input and adapting designs based on team feedback and sprint progress.

• Cross-Functional Partnerships: Working closely with Business Analysts to translate requirements, engineers for technical feasibility, and Lead UX Architects for guidance and design system alignment.

• Stakeholder Engagement: Facilitating feedback sessions with client stakeholders to refine designs and ensure alignment with their brand guidelines and business objectives.

• Knowledge Sharing: Contributing to shared design systems and component libraries, promoting best practices and consistent design patterns across the PS team.

📝 Enhancement Note: The company values align with typical forward-thinking tech companies, with a specific emphasis on customer success within the insurance domain and a pragmatic approach to design for implementation efficiency. The collaborative style is deeply embedded in Agile methodologies and cross-functional teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate insurance workflows and business logic into intuitive user experiences for enterprise users.

• Balancing Client Needs with Design Systems: Adapting designs to specific client brand guidelines and requirements while maintaining consistency with Guidewire's core design system and reusable assets.

• Integrating AI Seamlessly: Designing user experiences that effectively leverage AI capabilities without overwhelming users or introducing complexity, ensuring trust and transparency.

• Fast-Paced Implementation Environment: Delivering high-quality design work within the tight timelines of Agile/Scrum sprints and Professional Services project schedules.

• Cross-Functional Communication: Effectively communicating design decisions and rationale to diverse stakeholders, including those with technical or business-centric perspectives.

Learning & Development Opportunities:

• Deep Dive into P&C Insurance: Gaining specialized knowledge of insurance processes, terminology, and user needs, becoming an expert in a niche but critical industry.

• Advanced UX/UI Techniques: Honing skills in areas like interaction design, information architecture, accessibility, and responsive design within an enterprise context.

• AI in Design: Learning to effectively design for and leverage AI-powered tools and features to enhance user productivity and decision-making.

• Design System Evolution: Contributing to and understanding the strategic development of large-scale design systems, which is a highly sought-after skill.

• Professional Services Acumen: Developing an understanding of client management, project delivery lifecycles, and the nuances of consulting engagements.

📝 Enhancement Note: The challenges are practical and directly related to the operational realities of a UX Designer in a Professional Services environment focused on complex enterprise software. The growth opportunities are substantial, offering a chance to become a domain expert with cutting-edge technology skills.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Walk me through a complex enterprise UX project where you had to balance user needs with technical constraints and business requirements. How did you approach it, what were the key challenges, and what was the outcome?" (Focus on your structured approach, user research, iterative design, and problem-solving skills).

• Design Systems & Reusability: "Describe your experience with design systems. How have you contributed to them, and how do you ensure consistency when designing for specific client needs within a larger framework?" (Highlight your understanding of scalability, component-based design, and adherence to guidelines).

• AI Integration in Design: "How do you envision AI impacting user experiences in enterprise software like insurance platforms? Can you give an example of how you might design a feature that uses AI to assist users?" (Showcase your forward-thinking perspective and understanding of AI's practical application in UX).

Company & Culture Questions:

• Guidewire's Platform: "What interests you about Guidewire's platform and the P&C insurance industry? How do you see UX design contributing to the success of insurance companies using Guidewire?" (Demonstrate your research and genuine interest in the domain and company mission).

• Professional Services Context: "This role is in Professional Services. How does your design approach adapt when working on client implementation projects versus a product development team?" (Emphasize your flexibility, client-focus, and ability to deliver within project constraints).

• Collaboration & Teamwork: "Describe a time you had to collaborate with engineers or BAs to achieve a design goal. What was your approach to communication and compromise?" (Provide specific examples of effective cross-functional collaboration).

Portfolio Presentation Strategy:

• Tell a Story: For each project, clearly articulate the problem, your role, the process, the solution, and the impact. Make it a narrative.

• Focus on "Why": Explain the reasoning behind your design decisions. Why did you choose this interaction pattern? Why this layout? Why this color scheme?

• Showcase Figma Workflows: Be prepared to demonstrate your Figma skills, perhaps by showing interactive prototypes or explaining your file structure and component usage.

• Quantify Impact: Wherever possible, use metrics or qualitative feedback to demonstrate the success of your designs. For this role, highlight how your designs supported faster or more efficient client implementations.

• Address AI Experience: If you have relevant experience or even conceptual ideas about AI integration, be ready to discuss them and how they informed your design process.

📝 Enhancement Note: Interview preparation should focus on demonstrating a practical, process-driven approach to UX design within a complex, enterprise-level context. Highlighting experience with design systems, AI integration, and the ability to adapt designs for client-specific needs will be crucial.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided application link on the Guidewire careers portal.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 of your strongest enterprise or B2B UX design projects that best demonstrate your skills in Figma, responsive design, and complex workflow solutions. Emphasize projects where you contributed to design systems or considered scalability.

• Resume Optimization: Ensure your resume clearly outlines your 3-5 years of relevant experience, specifically mentioning enterprise software, B2B platforms, and proficiency with Figma and other design tools. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, problem-solving strategies, and experience with AI integration. Prepare to present your portfolio projects with a focus on impact and client-centric solutions relevant to the insurance industry.

• Company Research: Thoroughly research Guidewire, their P&C insurance platform, their Professional Services offerings, and their emphasis on AI. Understand their clientele and the challenges they aim to solve.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.