UX Designer

📍 Job Overview

Job Title: UX Designer Company: DEPT® Location: Copenhagen, Denmark Job Type: Full-Time Category: Experience & Engineering / Digital Design Date Posted: May 13, 2026 Experience Level: Mid-Level (2-5 years) Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end UX design process for ambitious brands, from initial discovery through to implementation.
• Conduct comprehensive UX research, including stakeholder interviews, usability testing, and analytics reviews, to inform design strategies.
• Translate user insights and business objectives into compelling wireframes, user flows, and site maps.
• Collaborate closely with Digital Designers and Frontend Developers to bring innovative digital experiences to life.
• Serve as a client-facing representative, managing project timelines and stakeholder relationships effectively.

📝 Enhancement Note: This role is positioned within DEPT®'s "Experience & Engineering" team, emphasizing a blend of technical solutions and design expertise. The "Growth Invention" company ethos suggests a focus on innovative, results-driven digital solutions. The hybrid policy and client-facing nature of the role require strong communication and project management skills.

📈 Primary Responsibilities

• Lead UX research initiatives, including planning and executing usability tests, conducting stakeholder interviews, and analyzing user data to identify key insights and opportunities.
• Develop detailed wireframes, user flows, process flows, and site maps that effectively communicate user journeys and interaction design.
• Facilitate client workshops and present findings and recommendations to stakeholders, ensuring alignment with business objectives and user needs.
• Collaborate with Digital Designers to ensure visual consistency and brand alignment with the UX strategy, and work closely with Frontend Developers to ensure feasibility and optimal implementation of designs.
• Take ownership of projects from initial discovery phases through to completion, managing timelines, resources, and client expectations to deliver exceptional digital experiences.
• Contribute to the "Growth Invention" methodology by identifying opportunities for innovation and recommending solutions that drive client growth and engagement.
• Maintain advanced proficiency in user-centered design principles and best practices throughout all project phases.

📝 Enhancement Note: The responsibilities highlight a requirement for end-to-end project ownership, moving beyond just design execution to include strategic planning, client management, and cross-functional team leadership. The emphasis on "Growth Invention" implies a proactive approach to problem-solving and a focus on business outcomes.

🎓 Skills & Qualifications

Education: While no specific educational degree is mandated, a strong portfolio demonstrating practical application of UX principles and a deep understanding of design methodologies is paramount. Equivalent experience and demonstrated skills will be highly valued.

Experience: Minimum of 2-5 years of professional experience in UX Design, with a proven track record of managing and delivering digital design projects.

Required Skills:

• Proven expertise in UX research methodologies, including usability testing, heuristic evaluations, and user interviews.
• Proficiency in creating detailed wireframes, user flows, process flows, and site maps.
• Advanced proficiency with wireframing and prototyping tools, with a specific emphasis on Figma.
• Strong client-facing communication and presentation skills, with the ability to confidently lead workshops and articulate design rationale.
• Demonstrated ability to manage projects from inception to completion, ensuring successful delivery within scope and timeline.
• Collaborative mindset with experience working effectively alongside Digital Designers and Frontend Developers.
• Advanced proficiency in both Danish and English, both written and spoken.

Preferred Skills:

• Experience with analytics tools for reviewing user behavior data.
• Familiarity with A/B testing and conversion rate optimization strategies.
• Understanding of frontend development principles and capabilities.
• Experience working in an agency environment with diverse clients and industries.
• Knowledge of accessibility standards and inclusive design practices.

📝 Enhancement Note: The "Experienced UX Designer" requirement, coupled with the specific tools and deliverables, indicates a need for a candidate who can operate autonomously and lead design initiatives. The advanced Danish and English proficiency requirement underscores the client-facing and collaborative nature of the role in a multinational context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 diverse UX projects, clearly demonstrating your process from research to final design.
• For each project, clearly articulate the business challenge, your role and responsibilities, the UX methodologies employed, key design decisions, and measurable outcomes.
• Include examples of wireframes, user flows, prototypes, and research findings that highlight your problem-solving skills and design thinking.
• Showcase your proficiency with design tools, particularly Figma, and any other relevant UX software.
• Demonstrate your ability to translate complex user needs and business objectives into clear, intuitive, and effective digital solutions.

Process Documentation:

• Evidence of structured UX research processes, including methodologies for user interviews, usability testing, and data analysis.
• Documentation of your approach to creating user personas, journey maps, and information architecture.
• Examples of iterative design processes, including how you incorporate feedback and iterate on designs.
• Case studies demonstrating how you collaborate with cross-functional teams (developers, designers, product managers) to bring designs to fruition.

📝 Enhancement Note: Given the client-facing and project ownership aspects of this role, the portfolio must not only showcase design output but also the strategic thinking, research methodology, and collaborative process behind it. The emphasis on "driving the process from A-Z" means the portfolio should highlight project management capabilities within a UX context.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX Designers in Copenhagen, Denmark, with 2-5 years of experience and advanced bilingual skills, a competitive salary range is estimated to be between 40,000 DKK and 55,000 DKK per month (approximately 480,000 DKK to 660,000 DKK annually). This estimate considers the cost of living in Copenhagen and the demand for skilled UX professionals in the tech and creative agency sector.

Benefits:

• Healthy, varied, and delicious lunch provided daily.
• Comprehensive Pension and healthcare scheme.
• Generous 25 vacation days per year.
• Engaging social events, including Friday bars, company parties, and team-building activities.
• Flexible, hybrid working policy promoting work-life balance.
• Access to training and development opportunities to foster skill enhancement.
• Participation in the global annual DEPT® Cares Month, supporting local charities.
• Opportunity to work with a portfolio of prestigious clients on impactful projects.

Working Hours: The standard working hours are not explicitly stated but are assumed to be a typical full-time schedule of around 37-40 hours per week, with a flexible, hybrid work policy allowing for a balance between office-based collaboration and remote work.

📝 Enhancement Note: The salary estimate is based on research from Danish job boards and salary aggregators for UX Designer roles in Copenhagen. Factors like DEPT®'s "Growth Invention" focus and client portfolio are considered to place it within a competitive market range for mid-level talent. The benefits package is comprehensive and typical for a reputable agency.

🎯 Team & Company Context

🏢 Company Culture

Industry: DEPT® operates in the intersection of Technology and Marketing, functioning as a "Growth Invention" company. They specialize in digital transformation, creating cutting-edge solutions across Brand & Media, Experience, Commerce, CRM, and Technology & Data. Clients include global leaders like Google, Lufthansa, Meta, eBay, and OpenAI, indicating a high-caliber and innovative client base.

Company Size: With over 4,000 specialists globally, DEPT® is a large, international agency. This size offers opportunities for diverse project exposure, global collaboration, and structured career development, while also requiring individuals to be proactive and adaptable within a larger organizational framework.

Founded: DEPT® was founded in 2015 (as a merger of several agencies) and has rapidly expanded. Their certification as a B Corp and Climate Neutral since 2021 highlights a strong commitment to sustainability, social responsibility, and ethical business practices, which likely influences their internal culture and project selection.

Team Structure:

• The "Experience & Engineering" team in Copenhagen is composed of specialists who combine technical prowess with design expertise.
• The UX Designer will likely report to a Head of Experience, Design Lead, or a similar senior role within the Copenhagen office.
• This role requires significant cross-functional collaboration with Digital Designers, Frontend Developers, Project Managers, and client teams.

Methodology:

• DEPT® emphasizes "Growth Invention," suggesting a methodology that is fast-paced, innovative, and focused on tangible business growth for clients.
• They value being "first to move," implying an agile and proactive approach to problem-solving and project execution.
• Data-driven decision-making and user-centric design are core to their approach, as evidenced by the job description's focus on research and analytics.

Company Website: https://www.deptagency.com/

📝 Enhancement Note: DEPT®'s dual focus on technology and marketing, combined with their B Corp status, suggests a culture that is both commercially driven and socially conscious. The "Growth Invention" mantra implies a forward-thinking, innovative environment where employees are encouraged to push boundaries.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is classified as Mid-Level, typically requiring 2-5 years of dedicated experience. It signifies a transition from executing tasks to owning significant project components, managing client interactions, and contributing strategically to design solutions. The role demands autonomy and the ability to drive processes independently.

Reporting Structure: The UX Designer will likely report to a senior member of the Experience & Engineering team in Copenhagen, such as a Design Director, Head of Experience, or a Senior Project Manager. They will collaborate closely with Digital Designers and Frontend Developers, forming project-specific teams.

Operations Impact: The UX Designer's impact is crucial in ensuring that DEPT®'s digital solutions are not only technically sound but also user-friendly, engaging, and effective in driving client growth. By translating user needs into intuitive interfaces and seamless experiences, they directly contribute to client satisfaction, conversion rates, and overall business success. Their work is fundamental to the "Growth Invention" promise.

Growth Opportunities:

• Specialization: Deepen expertise in specific UX areas such as user research, interaction design, service design, or accessibility.
• Leadership: Progress into Senior UX Designer, Lead UX Designer, or UX Manager roles, taking on more complex projects and mentoring junior team members.
• Cross-functional Development: Gain exposure to different facets of digital transformation by working on projects spanning marketing, commerce, and technology.
• Client Management: Develop advanced client relationship management and strategic consulting skills.
• Continuous Learning: Leverage DEPT®'s training and development programs to stay abreast of the latest UX trends, tools, and methodologies.

📝 Enhancement Note: The career path for a UX Designer at DEPT® likely involves deepening expertise within the UX discipline or moving into leadership and project management roles. The "Growth Invention" ethos suggests opportunities to work on innovative, high-impact projects that can significantly shape a designer's portfolio and career trajectory.

🌐 Work Environment

Office Type: DEPT® operates a hybrid model, indicating a blend of remote work and in-office presence. The Copenhagen office is described as an "awesome office in Christianshavn," suggesting a vibrant and well-equipped workspace designed to foster collaboration and creativity.

Office Location(s): The primary office location mentioned is Christianshavn, Copenhagen, Denmark. This area is known for its historic charm and creative atmosphere, providing an inspiring environment for design professionals.

Workspace Context:

• The hybrid policy allows for flexibility, enabling designers to choose their work location based on project needs and personal preference, while still benefiting from in-person collaboration.
• The office environment is expected to be equipped with modern tools and technologies necessary for UX design, including collaborative spaces for workshops and brainstorming sessions.
• Opportunities for spontaneous interaction with colleagues from various disciplines (design, tech, marketing) are likely, fostering a dynamic and knowledge-sharing culture.

Work Schedule: A flexible, hybrid working policy is in place, allowing employees to balance their work and personal lives. While specific daily hours may vary, a standard full-time commitment is expected, with the ability to adapt schedules to meet project deadlines and client needs.

📝 Enhancement Note: The hybrid model and description of the Copenhagen office suggest a modern, flexible work environment that prioritizes both individual productivity and team collaboration. The location in Christianshavn adds to the appeal for creative professionals.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A review of your resume and portfolio to assess basic qualifications and alignment with the role.
2. Hiring Manager Interview: A discussion with the hiring manager to delve deeper into your experience, motivations, and understanding of UX principles. This stage will likely focus on your project ownership and client-facing capabilities.
3. Portfolio Presentation & Case Study: A dedicated session where you will present selected projects from your portfolio, explaining your process, design decisions, and outcomes. Be prepared to discuss how you handled challenges and collaborated with teams.
4. Team/Stakeholder Interview: An opportunity to meet with potential colleagues (e.g., Digital Designers, Frontend Developers) and possibly client representatives to assess cultural fit, collaboration style, and technical acumen.
5. Final Interview/Offer: A concluding discussion, potentially with senior leadership, to finalize the decision and extend an offer.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your end-to-end UX process, client management skills, and ability to drive projects from discovery to delivery.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, key decisions, and the impact of your work. Use visuals effectively.
• Highlight Ownership: Emphasize instances where you took initiative, managed stakeholders, and drove the project forward independently.
• Showcase Collaboration: Demonstrate how you worked with designers and developers, and how you incorporated feedback.
• Quantify Impact: Wherever possible, use data and metrics to illustrate the success of your designs (e.g., increased conversion rates, improved user satisfaction).
• Be Prepared for Figma: Have examples ready that showcase your proficiency in Figma, especially for wireframing and prototyping.

Challenge Preparation:

• Anticipate potential design challenges or hypothetical scenarios related to client projects.
• Practice articulating your thought process clearly and concisely, focusing on user-centered solutions and business objectives.
• Be ready to discuss how you would approach a new project, from initial client brief to concept development.
• Prepare questions for the interviewers about the team, projects, and company culture.

📝 Enhancement Note: The interview process emphasizes practical application and strategic thinking. The portfolio review is critical and should be tailored to demonstrate the candidate's ability to independently manage projects and deliver impactful UX solutions in a client-facing environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, and collaborative design. Proficiency is a core requirement.
• UX Research Tools: Experience with tools for usability testing (e.g., UserTesting.com, Maze), survey creation (e.g., SurveyMonkey, Typeform), and analytics review (e.g., Google Analytics, Hotjar).
• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools (e.g., Adobe XD, InVision) can be beneficial.

Analytics & Reporting:

• Google Analytics: For reviewing website performance, user behavior, and identifying UX improvement opportunities.
• Hotjar or similar: For heatmaps, session recordings, and user feedback analysis.
• Data Visualization Tools: Basic understanding of how to interpret data presented in dashboards (e.g., Tableau, Power BI) is a plus.

CRM & Automation:

• While not a direct requirement for UX design, an understanding of how CRM systems (e.g., Salesforce) and marketing automation platforms function can provide valuable context for designing integrated user experiences.
• Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for managing project workflows and tasks.

📝 Enhancement Note: The explicit mention of Figma as a required tool is significant. While general UX research and analytics tool experience is expected, deep proficiency in Figma is a non-negotiable requirement for this role. Understanding the broader tech stack used by clients and internal teams will be advantageous.

👥 Team Culture & Values

Operations Values:

• Better Together: Emphasizes collaboration, mutual support, and shared success within project teams and across the company. For a UX Designer, this means actively seeking input, sharing knowledge, and working harmoniously with designers, developers, and clients.
• Relentlessly Curious: Encourages continuous learning, exploration of new ideas, and a proactive approach to understanding user needs and industry trends. As a UX Designer, this translates to staying updated on design best practices, research methodologies, and emerging technologies.
• Get Sh*t Done: Reflects a pragmatic, action-oriented culture focused on delivering results and moving projects forward efficiently. UX Designers are expected to be proactive, take ownership, and drive their work to completion without unnecessary delays.

Collaboration Style:

• Cross-functional Integration: DEPT® fosters a collaborative environment where tech and marketing specialists work hand-in-hand. UX Designers are expected to be key integrators, bridging the gap between user needs, business goals, and technical feasibility.
• Open Communication: A culture of open dialogue and feedback is encouraged, allowing for constructive critique and continuous improvement of designs and processes.
• Agile & Iterative: The "first to move" and "growth invention" ethos suggests an agile approach to design, involving rapid iteration, testing, and adaptation based on feedback and data.

📝 Enhancement Note: The company values directly translate into expectations for the UX Designer: strong teamwork, a drive for learning and innovation, and a results-oriented approach. The emphasis on "Get Sh*t Done" coupled with "Relentlessly Curious" suggests a culture that values both efficiency and thoughtful exploration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Demands with User Needs: Effectively managing client expectations and business objectives while advocating for user-centered design principles.
• Navigating Complex Projects: Tackling diverse client projects across various industries, each with unique challenges and stakeholder dynamics.
• Staying Ahead of Technological Advancements: Continuously adapting UX strategies and tools to keep pace with rapid changes in technology and user behavior.
• Driving Adoption of UX Best Practices: Educating clients and internal teams on the value of UX and ensuring that design considerations are integrated early and throughout projects.

Learning & Development Opportunities:

• Skill Deepening: Opportunities to specialize in advanced UX research techniques, interaction design patterns, or emerging areas like AI-driven UX.
• Industry Exposure: Working with a wide range of clients allows exposure to diverse business models, user bases, and industry challenges, broadening practical experience.
• Mentorship Programs: Access to senior designers and leaders within DEPT® for guidance on career progression and skill development.
• Training & Workshops: DEPT® offers training and development initiatives to enhance technical skills, design methodologies, and soft skills.
• Global Collaboration: Opportunities to work with international teams and learn from diverse perspectives within DEPT®'s global network.

📝 Enhancement Note: The challenges presented are typical for a mid-level designer in a fast-paced agency environment, emphasizing the need for strong problem-solving, communication, and adaptability. The growth opportunities highlight DEPT®'s commitment to employee development and career advancement within the digital transformation space.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your negotiation, communication, and problem-solving skills.)
• "Walk me through a project where you were responsible for the entire UX process, from discovery to final design delivery. What were the key challenges, and how did you overcome them?" (Prepare a detailed case study emphasizing your ownership and process.)
• "How do you ensure your designs are not only user-friendly but also contribute to business objectives like growth and conversion?" (Highlight your understanding of business impact and data-driven design.)

Company & Culture Questions:

• "What excites you about DEPT®'s 'Growth Invention' philosophy and our B Corp status?" (Research DEPT®'s mission, values, and recent work.)
• "How do you envision yourself contributing to our 'Better Together' and 'Relentlessly Curious' values?" (Connect your personal work style and aspirations to DEPT®'s core values.)
• "Describe your experience working in a hybrid or remote team environment. How do you maintain collaboration and productivity?" (Align your answer with the company's flexible work policy.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, following a typical design process (Research -> Define -> Ideate -> Design -> Test -> Implement).
• Focus on Your Role: Clearly articulate your specific contributions, especially in projects where you collaborated with others. Use "I" statements for your actions and "we" for team efforts.
• Visual Storytelling: Use high-fidelity mockups, prototypes, and clear wireframes to illustrate your design solutions. Avoid overwhelming slides with text.
• Quantify Success: If possible, present metrics that demonstrate the impact of your design solutions (e.g., user satisfaction scores, conversion uplift, task completion rates).
• Be Ready to Defend Decisions: Anticipate questions about your design choices, the trade-offs you made, and alternative approaches you considered.

📝 Enhancement Note: Preparation should focus on demonstrating end-to-end project ownership, client-facing skills, and a deep understanding of UX methodologies as applied to business growth. Highlighting proficiency with Figma and the ability to articulate the "why" behind design decisions will be crucial.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on DEPT®'s careers page.
• Tailor Your Resume: Highlight experience relevant to UX research, wireframing, prototyping, client-facing roles, and project ownership. Use keywords from the job description like "Figma," "Usability Testing," and "User Flows."
• Curate Your Portfolio: Select 3-5 strong projects that showcase your end-to-end UX process, problem-solving skills, and impact. Ensure it clearly demonstrates your proficiency with Figma and your ability to drive projects.
• Prepare for the Portfolio Presentation: Practice walking through your case studies, focusing on your process, decisions, and outcomes. Be ready to discuss your role and collaborative efforts.
• Research DEPT®: Familiarize yourself with DEPT®'s "Growth Invention" philosophy, their client portfolio, and their company values (Better Together, Relentlessly Curious, Get Sh*t Done). Understand their commitment to B Corp and sustainability.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.