UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Clinisys

Location: Morrisville, North Carolina, United States; Tucson, Arizona, United States; Carmel, Indiana, United States

Job Type: Full-time

Category: User Experience (UX) Design

Date Posted: August 20, 2026

Experience Level: Mid-level (4+ years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the design of intuitive and efficient user experiences for complex healthcare software products, focusing on user-centered design principles and systems thinking.

• Collaborate closely with Product Management, Development, and Architecture teams throughout the entire software development lifecycle to translate business requirements and user needs into scalable design solutions.

• Leverage AI-enabled tools and emerging technologies to enhance design workflows, accelerate ideation, and improve product experiences within a global provider of intelligent diagnostic informatics solutions.

• Create comprehensive design documentation, including workflows, user flows, information architecture, wireframes, interactive prototypes, and detailed interaction specifications, ensuring alignment with design systems and accessibility standards.

📝 Enhancement Note: This role is positioned within an "AI first organization" that leverages AI-enabled, cloud-based platforms for diagnostic informatics. The UX Designer will be expected to not only design for these AI-enhanced products but also to utilize AI tools in their design process, demonstrating adaptability to evolving technologies in the healthcare sector.

📈 Primary Responsibilities

• Design end-to-end user experiences, encompassing workflows, initial concepts, user flows, information architecture, and interactive prototypes for complex healthcare software.

• Translate intricate business requirements, user needs, and technical constraints into intuitive, user-friendly, and scalable design solutions that enhance usability.

• Develop holistic user experience documentation, including user journeys, process flows, site maps, service blueprints, and experience maps to inform design strategy.

• Conduct or collaborate on user research activities such as interviews, usability testing, and contextual inquiry to gather insights and validate design decisions.

• Partner with Product Management, Development, and Architecture teams throughout the product lifecycle, from ideation to implementation and iteration.

• Facilitate design reviews and workshops to effectively gather requirements, align diverse stakeholder groups, and validate proposed design solutions.

• Produce detailed interaction specifications and comprehensive design documentation to ensure accurate implementation by development teams.

• Ensure all designs adhere to established design systems, accessibility standards (e.g., WCAG), and overarching usability best practices.

• Apply in-depth knowledge of industry workflows, user personas, and customer needs to create meaningful experiences that directly support product strategy and roadmap objectives.

• Act as a strong advocate for user-centered design principles, driving customer-focused decision-making across all project teams and contributing to a user-centric organizational culture.

• Contribute actively to the continuous improvement of UX processes, design standards, and organizational best practices within the User Experience team.

• Strategically leverage AI-powered tools and emerging technologies to optimize design workflows, accelerate the ideation process, and enhance overall product experiences where applicable.

• Maintain up-to-date knowledge of industry trends, best practices, and emerging technologies in UX, AI, accessibility, and healthcare software domains.

• Manage multiple projects and competing priorities efficiently and independently, ensuring timely delivery of high-quality design deliverables.

📝 Enhancement Note: The responsibilities highlight a need for a UX Designer who can operate effectively within a regulated healthcare software environment, requiring a deep understanding of complex workflows and the ability to simplify them through design. The emphasis on AI tools indicates a forward-thinking approach to design processes and product development.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), User Experience Design, Interaction Design, Information Architecture, Cognitive Psychology, or a related discipline.

• Equivalent relevant work experience will be considered as a strong alternative to a formal degree. Experience:

• A minimum of 4 years of professional experience specifically in designing user experiences for commercial software products.

• Proven experience working within Agile software development environments, understanding sprint cycles and iterative development.

• Demonstrated experience collaborating effectively with Product Management and Engineering teams throughout the entire software development lifecycle.

• Experience conducting or actively partnering on user research and usability testing to inform design decisions.

• A robust portfolio showcasing a strong command of interaction design, workflow design, problem-solving capabilities, and user-centered design thinking.

• Hands-on experience creating designs and interactive prototypes using Figma or comparable modern UX design tools. Required Skills:

• Figma Proficiency: Expert-level ability in using Figma for wireframing, prototyping, and high-fidelity design.

• User-Centered Design Principles: Deep understanding and practical application of UCD methodologies, human-centered design, and design thinking.

• Interaction Design: Strong capability in designing intuitive and efficient user interactions for complex applications.

• Information Architecture: Skill in organizing and structuring content and functionality for optimal user navigation and comprehension.

• Usability Best Practices: Comprehensive knowledge of heuristics and principles for creating usable and effective interfaces.

• Wireframing & Prototyping: Proficiency in creating low-fidelity wireframes and high-fidelity interactive prototypes.

• Agile Methodology: Familiarity and experience working within Agile development frameworks (Scrum, Kanban).

• Systems Thinking: Ability to understand and design for complex, interconnected systems and workflows.

• Stakeholder Collaboration: Excellent skills in working with and influencing cross-functional teams and diverse stakeholder groups.

• Design Systems: Experience contributing to or working within established design systems to ensure consistency and scalability.

• Accessibility Standards: Knowledge of accessibility guidelines (e.g., WCAG) and commitment to inclusive design practices.

• AI-Enabled Tools: Experience and understanding of how AI can be leveraged within software products and to enhance the UX design process.

• Workflow Design: Expertise in mapping, analyzing, and designing efficient and effective user workflows.

• Problem-Solving: Analytical and creative approach to identifying and solving complex user experience challenges.

• Communication Skills: Clear, persuasive, and effective verbal, written, and presentation skills.

Preferred Skills:

• Experience designing for healthcare, laboratory, scientific, diagnostics, or regulated software products.

• Experience working with enterprise-level software and managing complex, multi-faceted workflows.

• Experience contributing to the development or maintenance of comprehensive Design Systems.

• Advanced understanding of accessibility standards and practical application of inclusive design practices.

• Familiarity with AI-assisted user experiences and emerging AI interaction patterns.

• Experience facilitating design workshops, user research sessions, and stakeholder collaboration meetings.

• Experience with no-code or low-code application development platforms (e.g., Decisions) for rapid prototyping and validation.

• Ability to rapidly prototype concepts using no-code tools to validate workflows, experiences, and business concepts.

• Familiarity with agentic AI, conversational interfaces, and AI-powered product experiences.

• Basic understanding of front-end technologies, including HTML, CSS, and component-based design systems.

📝 Enhancement Note: The "Skills Needed to Be Successful" section strongly emphasizes soft skills like thoughtfulness, collaboration, self-drive, attention to detail, and persistence, alongside technical proficiencies. The preferred skills section points towards a specialization in healthcare informatics and enterprise-level solutions. The "Nice to Have" section indicates a strong interest in AI-driven product development and rapid prototyping capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate End-to-End Design Process: Showcase a minimum of 2-3 comprehensive case studies detailing your involvement from initial problem definition and user research through to final design solutions and outcomes.

• Workflow Optimization Examples: Include specific examples of how you have analyzed complex workflows, identified inefficiencies, and designed streamlined, user-centric processes that improved efficiency or user satisfaction.

• System Thinking Application: Provide case studies that illustrate your ability to design for complex, interconnected systems, demonstrating an understanding of how different components and user interactions fit together.

• Problem-Solving & User-Centricity: Clearly articulate the user problems you addressed, the design challenges faced, and how your solutions were driven by user needs and validated through research or testing.

• Prototyping & Interaction Design: Showcase interactive prototypes (links to Figma, InVision, etc.) that demonstrate your skill in interaction design, user flows, and conveying complex functionality intuitively.

• Tool Proficiency Evidence: Highlight your proficiency with key design tools, particularly Figma, within your portfolio projects.

Process Documentation:

• User Research & Analysis: Document the methods used for user research (interviews, surveys, usability testing), data analysis, and how insights were translated into design decisions.

• Design Iteration & Validation: Illustrate how designs were iterated upon based on feedback, testing results, and stakeholder input, demonstrating a flexible and responsive design approach.

• Collaboration & Communication: Provide examples of how you collaborated with Product Managers, Engineers, and other stakeholders, including documentation of design reviews and workshop outcomes.

• Cross-Functional Alignment: Showcase instances where you successfully aligned design solutions with business objectives and technical constraints, documenting the decision-making process.

📝 Enhancement Note: The emphasis on a "strong portfolio demonstrating interaction design, workflow design, problem-solving, and user-centered design thinking" in the requirements summary, coupled with the specific mention of Figma and Agile experience, means candidates must present detailed case studies that highlight their process, problem-solving skills, and ability to deliver user-centric solutions within a collaborative, iterative environment.

💵 Compensation & Benefits

Salary Range:

• The estimated base salary range for this position is $85,000 to $115,000 per year.

• 📝 Enhancement Note: This salary range is based on the provided job description. Actual compensation will be determined by factors such as the candidate's specific work location (Morrisville, NC; Tucson, AZ; or Carmel, IN), qualifications, and overall experience level. These figures are typical for a mid-level UX Designer role in the US tech/healthcare sector, with variations based on regional cost of living and market demand.

Benefits:

• Comprehensive Health & Wellness: Access to a range of health and wellness benefits designed to support employee well-being.

• Retirement Savings: 401(k) Savings Plan to help employees plan for their future financial security.

• Equity Opportunities: Stock incentive programs offering potential ownership and participation in the company's success.

• Work-Life Balance: Generous paid time off (PTO) to ensure employees can rest and recharge.

• Family Support: Parental leave benefits to support new parents during this significant life event.

• Professional Development: Tuition assistance programs to support continuous learning and career advancement.

Working Hours:

• This is a full-time position, typically requiring approximately 40 hours per week.

• 📝 Enhancement Note: While a standard 40-hour work week is expected, the hybrid work arrangement suggests a degree of flexibility. The company's emphasis on efficiency and managing multiple priorities independently may mean that occasional overtime is required to meet project deadlines, but the overall structure aims for a balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Health Informatics / Software. Clinisys is a significant global provider of intelligent diagnostic informatics solutions, focusing on AI-enabled, cloud-based platforms that enhance diagnostic workflows across healthcare, life sciences, and public health sectors.

Company Size: While not explicitly stated, the mention of operating in over 30 countries and having multiple office locations suggests a large, established enterprise-level organization.

Founded: Not specified, but the company's established presence in over 30 countries implies a history of growth and innovation.

Team Structure:

• UX Design Team: The UX Designer will be part of a dedicated User Experience Design team, working alongside fellow designers, researchers, and potentially UX leads.

• Cross-Functional Collaboration: This role necessitates close collaboration with Product Management, Software Development (Engineering), and Architecture teams, working in an Agile framework.

• Reporting: The UX Designer will likely report to a UX Design Manager or Director, with strong dotted-line reporting or project-based collaboration with Product Managers and Engineering Leads.

Methodology:

• AI-First Approach: Clinisys is building an "AI first organization," integrating AI thoughtfully and responsibly into its products and operations.

• User-Centered Design: The core methodology for this role is user-centered design, emphasizing understanding user needs and translating them into intuitive software experiences.

• Agile Development: The team operates within Agile software development environments, requiring iterative design processes and close collaboration with development sprints.

• Data-Driven Insights: While not explicitly detailed, the nature of informatics solutions implies a reliance on data analysis and insights to inform design and product strategy.

Company Website: https://careers.clinisys.com

📝 Enhancement Note: The company culture is strongly oriented towards innovation, particularly in AI, and is deeply rooted in the healthcare sector. This means designers must be comfortable with complex domain knowledge and a commitment to improving healthcare outcomes. The emphasis on an "AI first" philosophy suggests a dynamic environment where embracing new technologies is paramount.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level UX Designer position, requiring 4+ years of experience. It involves designing complete user experiences and contributing to product strategy, but likely without direct management responsibilities. The role is focused on individual contribution and collaboration within project teams.

Reporting Structure: The UX Designer will report to a manager within the UX team and will work closely with Product Managers and Engineering Leads on specific projects. This structure allows for both dedicated mentorship within the design discipline and strong cross-functional integration.

Operations Impact: The UX Designer's impact is critical to the success of Clinisys' AI-enabled diagnostic informatics solutions. By creating intuitive, efficient, and user-friendly interfaces, the designer directly influences user adoption, satisfaction, operational efficiency within laboratories and healthcare settings, and ultimately, the quality of diagnostic insights and patient care. Their work directly supports the company's mission to enhance diagnostic workflows and generate meaningful insights at scale.

Growth Opportunities:

• Specialization in Healthcare UX: Develop deep expertise in the complex domain of healthcare informatics, diagnostic software, and AI-driven user experiences.

• Leadership in Design: Progress to Senior UX Designer roles, taking on more complex projects, mentoring junior designers, and potentially leading design initiatives.

• Cross-Functional Advancement: Opportunities to move into Product Management, Technical Program Management, or UX Research leadership roles, leveraging a deep understanding of user needs and product development.

• AI Design Expertise: Become a specialist in designing for AI-enabled products and AI-assisted workflows, a highly sought-after skill in the current market.

• Design System Contribution: Play a key role in evolving and maintaining the company's design system, influencing design consistency across the product portfolio.

📝 Enhancement Note: The growth trajectory for a UX Designer at Clinisys appears to be strong, particularly for those interested in specializing in healthcare tech and AI. The company's focus on innovation provides fertile ground for developing expertise in cutting-edge design areas.

🌐 Work Environment

Office Type: The role is designated as Hybrid. This means employees will be expected to work from one of the designated office locations (Morrisville, NC; Tucson, AZ; or Carmel, IN) for a portion of the week, with the remainder of the time spent working remotely.

Office Location(s):

• Morrisville, North Carolina, USA

• Tucson, Arizona, USA

• Carmel, Indiana, USA Workspace Context:

• Collaborative Spaces: The offices are likely equipped with collaborative spaces designed for team meetings, design reviews, and brainstorming sessions, facilitating interaction with colleagues.

• Technology Infrastructure: Employees will have access to the necessary IT equipment and technological infrastructure to perform their duties, both in the office and remotely.

• Onboarding Hub: The specific office location chosen will serve as the primary hub for onboarding activities, including initial IT setup, documentation, and introductions.

Work Schedule:

• The standard work schedule is full-time, approximately 40 hours per week.

• 📝 Enhancement Note: The hybrid nature suggests flexibility in balancing remote and in-office work, allowing for focused individual work and collaborative team engagement. Employees are expected to be available during core business hours, with specific in-office days likely coordinated with their teams.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit a resume and a link to your portfolio through the Clinisys careers portal.

• Initial Screening: A recruiter or hiring manager will review applications and portfolios to assess qualifications and fit.

• Portfolio Review & Technical Interview: Candidates will likely present their portfolio, discussing case studies, design process, and problem-solving approaches. This may involve a deeper dive into specific projects and design decisions.

• Hiring Manager Interview: A discussion with the hiring manager to assess experience, cultural fit, and alignment with team dynamics and company values.

• Cross-Functional Interviews: Interviews with members of Product Management, Engineering, or other relevant teams to evaluate collaboration skills and understanding of the product development lifecycle.

• On-site/Virtual Onboarding Visit: As noted, a mandatory visit to one of the office locations (Morrisville, NC; Tucson, AZ; or Carmel, IN) is required for onboarding, which may coincide with later stages of the interview process or be a condition of offer acceptance.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest case studies that best represent your skills in interaction design, workflow optimization, and user-centered problem-solving, ideally relevant to enterprise or healthcare software.

• Showcase Your Process: Clearly articulate your design process for each case study, from discovery and research to ideation, prototyping, testing, and iteration. Use visuals to support your narrative.

• Quantify Impact: Where possible, include metrics or outcomes that demonstrate the impact of your design solutions (e.g., improved task completion rates, reduced error rates, increased user satisfaction).

• Highlight Collaboration: Explain how you collaborated with Product Managers, Engineers, and other stakeholders, and how you navigated feedback and differing opinions.

• Emphasize AI Integration: If you have experience designing with or for AI tools, or have used AI to enhance your design process, be sure to highlight this.

• Demonstrate Figma Proficiency: Ensure your prototypes are well-crafted and clearly demonstrate your Figma skills.

Challenge Preparation:

• Design Exercise: Be prepared for a potential design exercise or take-home assignment that may involve analyzing a problem, proposing solutions, and presenting your approach. This could focus on workflow simplification or designing an AI-assisted feature.

• Problem-Solving Scenarios: Practice articulating how you would approach complex design challenges, especially those involving intricate healthcare workflows or AI integration.

• Company & Industry Research: Thoroughly research Clinisys, its products, its AI philosophy, and the healthcare informatics industry to demonstrate your understanding and interest.

📝 Enhancement Note: The interview process emphasizes a strong portfolio and the ability to articulate a user-centered design process within a complex, AI-driven healthcare technology environment. The mandatory onboarding visit is a unique logistical requirement to be aware of.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, and high-fidelity UI design. Expect to create detailed mockups, interactive prototypes, and design specifications.

• Modern UX Design Tools: Proficiency with other industry-standard tools for prototyping, user flows, and collaboration is valuable.

• No-code/Low-code Platforms (e.g., Decisions): Experience with platforms like Decisions is a "Nice to Have," indicating a potential need for rapid prototyping and validation of workflows and concepts without extensive coding.

Analytics & Reporting:

• While not explicitly listed as a primary responsibility for this role, UX Designers often interact with analytics tools to understand user behavior and measure the impact of their designs. Familiarity with tools that provide user journey insights or track feature usage would be beneficial. CRM & Automation:

• Not directly relevant to the core UX design function, but understanding how designs integrate with underlying CRM or automation systems in enterprise software can be advantageous.

📝 Enhancement Note: Figma is highlighted as a critical tool. The mention of no-code/low-code platforms suggests an interest in rapid prototyping and validation, which is a growing trend in UX design to quickly test concepts before full development.

👥 Team Culture & Values

Operations Values:

• AI First: A commitment to integrating AI thoughtfully and responsibly across products and operations, driving innovation and efficiency.

• User-Centricity: A deep focus on understanding and addressing user needs to create exceptional experiences, particularly in complex healthcare environments.

• Collaboration: Strong emphasis on teamwork, open communication, and cross-functional partnerships to achieve shared goals.

• Innovation & Adaptability: A culture that encourages embracing new technologies, continuous learning, and adapting to evolving industry trends, especially in AI and digital health.

• Accountability & Ownership: Employees are expected to take responsibility for their work, demonstrate initiative, and commit to delivering high-quality results.

• Efficiency & Simplicity: A drive to simplify complex workflows and improve usability through thoughtful design and intelligent solutions.

Collaboration Style:

• Cross-Functional Integration: Designers work closely with Product Managers, Engineers, Architects, and Researchers, requiring strong communication and negotiation skills.

• Feedback-Oriented: An open environment where feedback is encouraged and actively used to refine designs and processes.

• Knowledge Sharing: A culture that promotes sharing ideas, solutions, and best practices among team members to foster collective growth and problem-solving.

• Agile Iteration: Collaboration is structured around Agile sprints, requiring frequent communication and adaptation to changing requirements and insights.

📝 Enhancement Note: The company culture places a high value on innovation, particularly through AI, and a user-centric approach within the critical healthcare sector. Collaboration is key, and designers are expected to be proactive and accountable.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Healthcare Workflows: Designing for intricate, often regulated, diagnostic and laboratory workflows requires significant domain understanding and the ability to simplify complex processes.

• Integrating AI Seamlessly: Effectively designing user experiences for AI-enabled features that are intuitive, trustworthy, and genuinely add value without overwhelming users.

• Balancing Diverse Stakeholder Needs: Navigating the priorities and requirements of Product Management, Engineering, Sales, and end-users to arrive at optimal design solutions.

• Keeping Pace with AI Advancements: Continuously learning and adapting to the rapid evolution of AI technologies and their implications for user interface design.

• Remote/Hybrid Collaboration: Maintaining strong team cohesion and design quality across distributed and hybrid work environments.

Learning & Development Opportunities:

• AI in UX Specialization: Deepen expertise in designing for AI-powered products, including conversational interfaces, predictive analytics, and agentic AI applications.

• Healthcare Informatics Domain Expertise: Gain in-depth knowledge of clinical workflows, laboratory processes, and the broader healthcare ecosystem.

• Design System Development: Contribute to the evolution of Clinisys' design system, influencing product consistency and scalability.

• Professional Workshops & Conferences: Opportunities to attend industry events and training focused on UX, AI, and healthcare technology.

• Mentorship Programs: Access to mentorship from senior designers or leaders within the organization to guide career growth.

📝 Enhancement Note: The primary challenges revolve around the inherent complexity of the healthcare domain and the cutting-edge nature of AI integration. Growth opportunities are strongly tied to developing specialized skills in these high-demand areas.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex workflow you've designed. What were the key challenges, and how did you simplify it for the user?" (Prepare a case study that highlights your process, problem-solving, and impact on efficiency.)

• "How would you approach designing a new AI-assisted feature for a diagnostic lab system? What ethical considerations would you prioritize?" (Focus on user needs, AI capabilities, trust, transparency, and potential biases.)

• "Walk us through a project where you had to balance conflicting requirements from Product, Engineering, and users. How did you reach a resolution?" (Demonstrate your negotiation, communication, and decision-making skills.)

• "How do you ensure your designs are accessible and inclusive for all users?" (Be ready to discuss specific standards like WCAG and your practical application.)

• "What is your process for conducting user research and usability testing, and how do you incorporate those findings into your designs?" (Highlight your research methodologies and iterative design approach.) Company & Culture Questions:

• "What interests you about Clinisys and our 'AI first' philosophy?" (Research Clinisys' mission, products, and recent news. Connect your passion for AI and healthcare.)

• "How do you stay current with emerging trends in UX design, AI, and healthcare technology?" (Mention specific resources, publications, or communities you follow.)

• "Describe a time you had to adapt your design approach based on new information or feedback. How did you handle it?" (Showcase your flexibility and willingness to learn.)

• "How do you contribute to a positive and collaborative team environment?" (Emphasize your teamwork, communication, and willingness to help others.) Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the problem, your approach, the challenges, your solution, and the results.

• Focus on Your Role: Clearly define your specific contributions and responsibilities within each project.

• Visuals are Key: Use high-quality mockups, prototypes, user flows, and other visuals to illustrate your work.

• Be Prepared for Deep Dives: Anticipate questions about your design decisions, rationale, and the trade-offs you made.

• Practice Your Pitch: Rehearse your presentation to ensure it's concise, engaging, and within any time limits. Be ready to navigate between your presentation slides and live demos of interactive prototypes.

📝 Enhancement Note: Interview preparation should focus on demonstrating both technical UX skills and an understanding of Clinisys' specific context: healthcare informatics, AI integration, and a collaborative, user-centric approach. Highlighting adaptability and problem-solving within complex systems will be crucial.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Clinisys careers portal, ensuring your resume and portfolio link are up-to-date and easily accessible.

• Tailor your resume to highlight keywords and responsibilities mentioned in the job description, such as Figma, user-centered design, workflow optimization, AI, and Agile methodologies. Focus on quantifiable achievements.

• Curate your portfolio strategically, selecting 2-3 strong case studies that best showcase your end-to-end design process, problem-solving skills, and impact, particularly in complex software or healthcare contexts. Ensure interactive prototypes are functional and clearly demonstrate your Figma proficiency.

• Prepare for the interview process by researching Clinisys, its AI philosophy, and its products. Practice articulating your design process, problem-solving approach, and how you collaborate with cross-functional teams. Be ready to discuss your portfolio in detail.

• Understand the hybrid work requirement and the mandatory onboarding visit to one of the specified office locations (Morrisville, NC; Tucson, AZ; or Carmel, IN). Factor this logistical detail into your planning if you are selected for further stages.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.