UX Designer (6 Month FTC)

📍 Job Overview

Job Title: UX Designer (6 Month FTC)

Company: Lloyds Banking Group

Location: London, United Kingdom

Job Type: Full-Time, Temporary

Category: User Experience (UX) Design / Product Design Operations

Date Posted: June 18, 2026

Experience Level: Mid-Senior Level (5-10 years implied)

Remote Status: Hybrid

🚀 Role Summary

• Design and craft end-to-end user experiences, ensuring cohesive customer journeys across digital platforms.

• Collaborate closely with a full design team and cross-functional stakeholders to deliver high-quality, user-centered solutions.

• Utilize and contribute to a central design system, balancing content, UI elements, and technical constraints.

• Advocate for inclusive and accessible design principles, ensuring products are usable by a diverse range of customers.

• Bring designs to life through effective prototyping and clear articulation of design rationale to development teams and stakeholders.

📝 Enhancement Note: This role is a 6-month fixed-term contract (FTC), indicating a project-based need. The salary range and implied experience level suggest this is a mid-to-senior level position requiring significant autonomy and expertise in UX/Interaction design. The focus on a design system and financial services experience points towards a need for efficient, scalable design solutions within a regulated environment.

📈 Primary Responsibilities

• End-to-End UX Crafting: Skillfully design the complete user journey, integrating content and UI elements creatively using components from a central design system to achieve optimal screen balance.

• Prototyping and Visualization: Bring designs to life by creating interactive prototypes using various software (e.g., Sketch, InVision, Figma, Axure, Adobe XD), clearly demonstrating user flows and interactions.

• User-Centric Problem Solving: Balance business requirements with user needs, leveraging user research and usability testing insights to align stakeholders and advocate for customer-centric solutions.

• Technical Adaptability: Understand and adapt designs to the technical constraints of different platforms, providing guidance to ensure the best possible end-user experience is achieved.

• Inclusivity and Accessibility Advocacy: Champion customer inclusion by designing accessible interfaces that cater to users of all ages, backgrounds, and technical abilities, adhering to accessibility standards.

• Design System Contribution: Proactively recommend improvements and extensions to the existing design system, ensuring its continued benefit for individual projects and the broader design team.

• Cross-functional Collaboration: Work collaboratively with product managers, developers, user researchers, and other designers to ensure seamless design execution and delivery.

• Stakeholder Communication: Confidently present design work, rationale, and research findings to stakeholders, incorporating feedback effectively.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to design execution, from conceptualization to delivery, with a strong focus on user research integration and stakeholder management. The explicit mention of a central design system highlights the importance of consistency and scalability in design output.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for UX/Interaction Design roles. Equivalent practical experience will also be highly valued.

Experience: Demonstrable experience (implied 5-10 years) within User Experience design and Interaction Design.

Required Skills:

• Demonstrable UX/Interaction Design Expertise: Proven track record in designing intuitive and effective user experiences.

• Prototyping Proficiency: Excellent skills in creating high-fidelity prototypes using industry-standard tools (e.g., Figma, Sketch, Adobe XD, InVision, Axure).

• Design System Utilization: Experience working with and contributing to established design systems.

• User Research Interpretation: Ability to interpret and apply insights from quantitative and qualitative user research and usability testing.

• Cross-functional Communication: Strong ability to articulate design decisions and rationale clearly to internal customers, development teams, and stakeholders.

• Adaptability to Technical Constraints: Understanding of platform-specific limitations and ability to design within them while optimizing user experience.

• Inclusive & Accessible Design: Knowledge and application of accessibility standards (e.g., WCAG) and principles of inclusive design.

Preferred Skills:

• Financial Services Experience: Familiarity with the complexities and regulatory landscape of the financial services industry.

• Visual Design Acumen: A strong foundation in visual design principles, layout, and typography, potentially from a visual design background.

• Agile Development Environment Experience: Experience working within Agile or Scrum methodologies.

• Stakeholder Management: Proven ability to manage stakeholder expectations and navigate feedback effectively.

📝 Enhancement Note: The emphasis on both "demonstrable experience" and "strong experience" suggests a need for a candidate who can hit the ground running with minimal supervision. The preference for financial services experience indicates a desire for candidates who understand the unique challenges and compliance requirements of this sector.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies of End-to-End UX Design: Showcase at least 2-3 detailed case studies demonstrating your process from problem identification to final design solution.

• Prototyping Examples: Include interactive prototypes that clearly illustrate user flows, key interactions, and the overall user journey.

• Design System Contribution: If applicable, provide examples of how you've used, extended, or contributed to a design system.

• User Research & Testing Integration: Clearly articulate how user research and usability testing informed your design decisions and iterations.

• Accessibility & Inclusivity Examples: Demonstrate specific instances where you've applied inclusive design principles and ensured accessibility standards were met.

• Stakeholder Communication Evidence: Highlight instances where you've successfully presented designs and managed stakeholder feedback.

Process Documentation:

• Workflow Design: Document the steps taken to move from initial concept to finalized design, including research, ideation, wireframing, prototyping, and testing phases.

• Design System Application: Show how you systematically applied design system components and patterns within your projects.

• User Feedback Integration: Illustrate the process of gathering, analyzing, and incorporating user feedback into design iterations.

• Cross-functional Collaboration Flow: Describe how you collaborated with developers and product managers to ensure successful implementation of your designs.

📝 Enhancement Note: A strong portfolio is crucial for this role, as it will be used to assess the candidate's end-to-end design process, problem-solving abilities, and communication skills. Demonstrating a systematic approach to design and the ability to integrate user feedback is paramount.

💵 Compensation & Benefits

Salary Range: £72,702 - £80,780 per annum.

Benefits:

• Pension Contribution: A generous company contribution of up to 15%.

• Performance Bonus: An annual performance-related bonus, rewarding individual and company success.

• Share Schemes: Participation in company share schemes, including free shares, offering ownership and investment opportunities.

• Lifestyle Discounts: Access to a range of discounted shopping and lifestyle benefits.

• Holiday Entitlement: 30 days of annual leave, in addition to bank holidays.

• Wellbeing Support: A comprehensive suite of wellbeing initiatives designed to support employee health.

• Parental Leave: Generous parental leave policies to support work-life balance.

Working Hours: 35 hours per week, full-time.

📝 Enhancement Note: The salary range is competitive for a UX Designer role in London, particularly for a fixed-term contract. The benefits package is robust, reflecting Lloyds Banking Group's commitment to employee well-being and financial security. The mention of "flexible working options" like Hybrid Working and Job Share suggests potential for adaptable work arrangements within the FTC.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking and Insurance). Lloyds Banking Group is a major player in the UK financial sector, offering a wide range of banking, insurance, and investment products. This industry context implies a need for robust security, compliance, and a strong customer-centric approach to design.

Company Size: Large Enterprise. As one of the UK's largest financial institutions, Lloyds Banking Group has a significant global presence and a large employee base, offering extensive resources and opportunities.

Founded: 2009 (Lloyds Banking Group PLC was formed through the merger of Lloyds TSB and HBOS). The company has a long heritage in British banking, with roots stretching back centuries.

Team Structure:

• Design Team: The role is within a full design team, suggesting a collaborative environment where designers work together, share expertise, and support each other's projects.

• Cross-functional Collaboration: The UX Designer will work closely with product managers, user researchers, developers, and business stakeholders, indicating a matrixed structure common in large organizations.

• Reporting: While not explicitly stated, the role likely reports to a Lead UX Designer, Head of Design, or a Product Design Manager.

Methodology:

• Agile/Hybrid Work Style: The company promotes a hybrid working model, implying a structured approach to in-office and remote work, likely within Agile development frameworks.

• Data-Driven Design: Emphasis on user research, usability testing, and interpreting quantitative/qualitative data to inform design decisions.

• Design System Centricity: A focus on leveraging and contributing to a central design system for efficiency and consistency.

Company Website: https://www.lloydsbankinggroup.com/

📝 Enhancement Note: Lloyds Banking Group's culture emphasizes a "values-led approach" and a commitment to diversity and inclusion. The scale of the organization means that design decisions can impact millions of customers, underscoring the importance of robust, user-centered, and ethical design practices.

📈 Career & Growth Analysis

Operations Career Level: This role is a mid-to-senior level UX Designer position, requiring significant autonomy and expertise. The "6 Month FTC" designation means it's a contract role, offering intensive project experience rather than a long-term career path within the company, though it can serve as a strong stepping stone.

Reporting Structure: The UX Designer will report to a design lead or manager and collaborate closely with product owners and development teams. This structure allows for direct impact on project outcomes and exposure to various project stakeholders.

Operations Impact: The UX Designer's work directly influences customer satisfaction, engagement, and the adoption of digital services. By improving user experience, they contribute to increased customer loyalty, reduced support costs, and ultimately, business growth for Lloyds Banking Group.

Growth Opportunities:

• Intensive Project Experience: Gain deep experience in designing for a complex, regulated industry (financial services) within a large enterprise.

• Design System Expertise: Enhance skills in utilizing and potentially contributing to sophisticated design systems.

• Cross-functional Collaboration Skills: Refine collaboration techniques with diverse teams, including product, engineering, and research.

• Portfolio Enhancement: The successful completion of a 6-month project can significantly bolster a designer's professional portfolio with tangible, high-impact work.

• Networking: Build professional connections within a major financial institution.

📝 Enhancement Note: While a fixed-term contract, this role offers substantial opportunities for skill development and portfolio building. The focus on a regulated industry and a large-scale design system provides unique learning experiences that can be leveraged for future career opportunities.

🌐 Work Environment

Office Type: Hybrid working model. Employees are expected to spend at least two days per week, or 40% of their time, at one of the company's office sites. This promotes a blend of focused remote work and collaborative in-office engagement.

Office Location(s): London, United Kingdom (specifically 25 Gresham Street is mentioned in location data, implying a primary hub).

Workspace Context:

• Collaborative Spaces: Offices likely feature modern, open-plan areas and meeting rooms designed to facilitate teamwork and brainstorming sessions.

• Technology & Tools: Access to standard office technology, high-speed internet, and potentially specialized design software and hardware as required for the role.

• Team Interaction: Regular opportunities for face-to-face interaction with design colleagues, researchers, product managers, and developers during in-office days.

Work Schedule: Full-time, 35 hours per week. The hybrid model allows for flexibility in structuring the workday, balancing in-office presence with remote work.

📝 Enhancement Note: The hybrid model is designed to offer the benefits of both remote flexibility and in-person collaboration. For a UX Designer, this means opportunities for focused individual work at home and dynamic team sessions, critiques, and stakeholder meetings in the office.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess alignment with the role's requirements and experience level.

• Portfolio Presentation/Design Challenge: Typically involves presenting a selection of your best work, explaining your process, rationale, and impact. You may also be given a small design challenge to assess your problem-solving skills and approach.

• Stakeholder/Hiring Manager Interview: Discussion about your experience, how you handle collaboration, your understanding of user-centric design, and your fit with the team's culture.

• Final Interview: May involve meeting with senior leadership or a broader team to confirm suitability.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end UX design process, focusing on those relevant to financial services or complex digital products.

• Tell a Story: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing), the challenges faced, your solutions, and the measurable impact of your work.

• Highlight Design System Use: If you used a design system, explain how you leveraged its components and contributed to its evolution.

• Showcase Prototyping Skills: Include interactive prototypes that clearly demonstrate user flows and interactions.

• Emphasize User Research: Detail how you incorporated user feedback and research findings into your design iterations.

• Demonstrate Accessibility: Explicitly mention how you ensured designs were inclusive and accessible.

• Prepare for Questions: Be ready to discuss your design decisions, trade-offs, and how you handled feedback.

Challenge Preparation:

• Understand the Context: If given a challenge, take time to understand the user needs and business objectives.

• Think Aloud: Practice articulating your thought process as you approach the challenge.

• Focus on Process: Demonstrate a structured approach to problem-solving, even if you don't reach a perfect solution within the given time.

• Consider Constraints: Acknowledge technical and business constraints in your proposed solutions.

📝 Enhancement Note: The interview process will heavily rely on your portfolio to validate your skills and experience. Be prepared to discuss your design philosophy, how you collaborate, and your understanding of user needs within a financial services context.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, InVision, and Axure is essential.

• Design System Tools: Familiarity with tools used for managing and contributing to design systems (e.g., Abstract, Zeroheight, or internal LBG tools).

Analytics & Reporting:

• User Research Platforms: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Hotjar, Qualtrics, dedicated internal research platforms).

• Analytics Tools: Understanding of how to interpret data from web analytics platforms (e.g., Google Analytics, Adobe Analytics) to inform design decisions.

CRM & Automation:

• Project Management Tools: Experience with tools like Jira, Confluence, or Asana for task tracking and team collaboration.

• Collaboration Platforms: Proficiency in tools like Microsoft Teams, Slack, or similar for day-to-day communication.

📝 Enhancement Note: While the job description lists several prototyping tools, the emphasis on a "central design system" suggests that familiarity with the specific tools used by Lloyds Banking Group for their design system management and collaboration will be highly advantageous.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A strong commitment to understanding and serving customer needs is paramount in financial services. Designs must prioritize customer well-being and trust.

• Integrity & Trust: Upholding ethical standards and ensuring data security and privacy are critical.

• Collaboration: Working effectively across diverse teams to achieve shared goals, with an emphasis on open communication and mutual respect.

• Innovation with Responsibility: Driving forward with new digital solutions while remaining mindful of regulatory requirements and potential customer impact.

• Inclusion & Diversity: Actively promoting an environment where everyone feels valued and can contribute their best work.

Collaboration Style:

• Hybrid Teamwork: Adapting collaboration methods to suit both in-office and remote interactions.

• Design Critiques: Regular participation in design reviews to provide and receive constructive feedback.

• Cross-functional Alignment: Proactive communication and partnership with product, development, and research teams to ensure a unified approach to product delivery.

• Data-Informed Discussions: Engaging in discussions backed by user research, analytics, and usability testing results.

📝 Enhancement Note: Lloyds Banking Group emphasizes a "values-led culture." For a UX Designer, this means understanding how company values translate into design decisions, particularly concerning customer trust, fairness, and accessibility.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Needs: Effectively balancing the needs of multiple customer segments, business requirements, and technical constraints within a large organization.

• Navigating Complex Systems: Working within the established processes and technical architecture of a major financial institution, which may present unique challenges.

• Adhering to Regulations: Designing within a highly regulated industry requires a deep understanding of compliance and security protocols.

• Fixed-Term Contract Limitations: Adapting quickly to a new team and project within a limited timeframe (6 months) while delivering high-impact work.

Learning & Development Opportunities:

• Industry-Specific Design: Deepen expertise in UX design specifically for the financial services sector, understanding its unique user behaviors and regulatory landscape.

• Large-Scale Design Systems: Gain valuable experience working with and contributing to enterprise-level design systems.

• Agile Methodologies: Enhance skills in Agile development environments and cross-functional team collaboration.

• Stakeholder Management in a Corporate Setting: Develop advanced skills in communicating with and influencing senior stakeholders in a large corporate structure.

📝 Enhancement Note: The challenges are typical of large, regulated organizations. The growth opportunities are significant, especially for a designer looking to gain specific experience in financial services UX and large-scale enterprise design systems.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced in a previous role and how you approached solving it. What was the outcome?" (Focus on problem definition, user research, iterative design, and measurable results.)

• "How do you balance user needs with business requirements and technical constraints? Provide an example." (Highlight your decision-making process and ability to find optimal solutions.)

• "How do you ensure your designs are inclusive and accessible to all users?" (Discuss your knowledge of accessibility standards like WCAG and your practical application.)

• "Walk us through a project from your portfolio, focusing on your end-to-end process." (Be prepared to discuss your role, the problem, your solutions, and the impact.) Company & Culture Questions:

• "Why are you interested in working for Lloyds Banking Group, and what do you know about our mission to help Britain prosper?" (Research the company's values, recent initiatives, and its role in the UK economy.)

• "How do you approach collaboration with developers and product managers?" (Emphasize communication, mutual respect, and a shared goal of delivering quality products.)

• "What is your experience with design systems, and how do you contribute to them?" (Discuss your understanding of their importance and your practical experience.) Portfolio Presentation Strategy:

• Select Impactful Projects: Choose 2-3 projects that showcase your best work and align with the role's requirements.

• Structure Your Narrative: For each project, clearly define the problem, your role, your process, key decisions, challenges, solutions, and measurable outcomes.

• Highlight User-Centricity: Emphasize how user research and testing informed your designs.

• Showcase Prototyping: Be ready to demonstrate interactive prototypes.

• Discuss Trade-offs: Be prepared to discuss any design trade-offs you made and why.

• Connect to LBG: Where possible, subtly link your experience or approach to the values and context of Lloyds Banking Group.

📝 Enhancement Note: Be prepared to discuss your design philosophy and how you apply it in practice, especially within a regulated financial services environment. Demonstrating an understanding of the company's values will be key.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Lloyds Banking Group careers portal.

• Portfolio Customization: Curate your portfolio to highlight 2-3 key projects that best demonstrate your end-to-end UX design process, focusing on problem-solving, user research integration, and tangible outcomes. Prioritize projects involving complex digital products or financial services if available.

• Resume Optimization: Tailor your resume to clearly articulate your experience in User Experience Design, Interaction Design, Prototyping, and working with Design Systems. Use keywords from the job description and quantify your achievements with metrics where possible.

• Interview Preparation: Practice presenting your portfolio projects, focusing on your design process, decision-making rationale, and the impact of your work. Prepare to discuss your approach to collaboration, stakeholder management, and inclusive design.

• Company Research: Thoroughly research Lloyds Banking Group's mission, values, recent initiatives, and their approach to digital transformation. Understand their commitment to customer service and financial inclusion.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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