Técnico de Sistemas en HP-UX y AIX

📍 Job Overview

Job Title: Técnico de Sistemas en HP-UX y AIX

Company: Inetum

Location: Bogotá, Colombia

Job Type: A jornada completa (Full-time)

Category: Operations & IT Infrastructure

Date Posted: 2026-08-26

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Provide Level 2 technical support and administration for HP-UX and AIX Unix operating systems.

• Ensure high availability and robust performance within production environments.

• Engage in shift work as required by the operational demands of the infrastructure.

• Contribute to a stable and long-term IT administration team with opportunities for career advancement.

• Support Inetum's broader mission of delivering digital services and driving digital transformation for clients.

📝 Enhancement Note: This role is positioned within an IT Operations and Infrastructure support function, not directly within Revenue or Sales Operations. The focus is on system-level administration rather than business process optimization for sales or revenue. However, the principles of operational efficiency, system stability, and support are transferable.

📈 Primary Responsibilities

• Administer and provide ongoing support for HP-UX operating systems, with secondary support for AIX.

• Act as a Level 2 (N2) technical support resource for system-related incidents and requests.

• Monitor system performance, identify potential issues, and implement proactive solutions to maintain high availability in production environments.

• Troubleshoot and resolve complex technical problems related to HP-UX and AIX systems.

• Participate in scheduled shift work rotations to ensure 24/7 system coverage and operational continuity.

• Collaborate with other IT administrators and teams to ensure seamless integration and operation of IT infrastructure.

• Document system configurations, procedures, and incident resolutions for knowledge sharing and future reference.

📝 Enhancement Note: While the core responsibilities are system administration, the emphasis on "high availability" and "production environments" implies a direct impact on business continuity, which is a critical aspect of operational excellence. The "N2 Support" designation indicates a need for in-depth technical troubleshooting and problem-solving skills.

🎓 Skills & Qualifications

Education: Professional Certificate in a relevant IT field.

Experience: A minimum of three years of demonstrable experience in administering and supporting Unix operating systems, specifically HP-UX and AIX, within production environments.

Required Skills:

• Proficient administration and support of HP-UX operating systems.

• Competent administration and support of AIX operating systems.

• Strong understanding of Unix-based systems and their architecture.

• Experience in managing production environments with a focus on high availability.

• Proven ability to perform Level 2 technical support and troubleshooting.

• Familiarity with shift work schedules and commitment to operational continuity. Preferred Skills:

• HP-UX Administrator certification.

• AIX Administration certification.

• Experience with scripting languages (e.g., Shell scripting) for automation.

• Knowledge of ITIL frameworks for incident and problem management.

• Experience with monitoring tools for system performance and health.

📝 Enhancement Note: The explicit mention of certifications for HP-UX and AIX suggests a preference for candidates who have pursued formal validation of their skills, indicating a company that values specialized expertise and professional development within its IT operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of successful HP-UX and AIX system deployments or upgrades, detailing the process and outcomes.

• Examples of implemented high availability solutions and their impact on system uptime.

• Documentation of troubleshooting methodologies and problem resolution case studies for complex system issues.

• Evidence of contributions to process improvement initiatives within IT operations or system administration. Process Documentation:

• Demonstrate understanding of system administration lifecycle management, from installation and configuration to maintenance and decommissioning.

• Provide examples of standard operating procedures (SOPs) developed or followed for system support and maintenance.

• Illustrate how system monitoring data is used to identify trends, predict issues, and optimize system performance.

📝 Enhancement Note: For a system administration role, a traditional "operations portfolio" focusing on business process optimization is less common. However, a portfolio showcasing technical expertise, problem-solving case studies, and system architecture understanding is highly relevant. This section infers the types of technical evidence that would be valuable.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced System Administrators in Bogotá, Colombia, with specialized skills in HP-UX and AIX, the estimated annual salary range is COP $48,000,000 - COP $72,000,000. This estimate considers the required 3+ years of experience, the specialized nature of the OS, and the requirement for shift work.

Benefits:

• Agreements and alliances with educational and health institutions.

• Wellness and personal development activities.

• "Emotional salary" – focus on quality of life beyond economic compensation.

• Continuous training and a defined career plan.

• Indefinite contract (Contrato indefinido).

• Inclusive and collaborative company culture.

• Motivation and passion for technology within the team.

Working Hours: Full-time employment, with the explicit requirement for shift work. This suggests a need for flexibility and availability outside standard business hours to cover production environments.

📝 Enhancement Note: Salary estimation is based on general market data for IT professionals in Bogotá and the specific technical requirements. The benefits listed are directly extracted from the provided text and highlight Inetum's focus on employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Services / IT Consulting. Inetum is a European leader in digital services, operating in 19 countries and generating €2.5 billion in sales in 2023. Their focus is on enabling digital transformation for businesses, public sector entities, and society.

Company Size: 28,000+ employees globally. This indicates a large, established organization with structured processes and a global presence, offering stability and diverse career opportunities.

Founded: While the exact founding year for the global Inetum entity isn't specified, the company's significant revenue and international reach suggest a long-standing presence in the IT services sector. The "Top Employer Europe 2024" recognition highlights a commitment to employee satisfaction and development.

Team Structure:

• The role is part of a stable team of administrators dedicated to a long-duration service.

• This suggests a cohesive team environment with experienced professionals.

• Collaboration will likely occur with other IT infrastructure teams and potentially client-side technical personnel. Methodology:

• Focus on delivering digital impact and contributing to client performance and innovation.

• Partnership with major software publishers indicates a commitment to leveraging leading technologies.

• Emphasis on proximity and flexibility in client engagements.

Company Website: https://www.inetum.com/

📝 Enhancement Note: The company description positions Inetum as a significant player in the digital transformation space. For an IT infrastructure role, this means working on critical systems that underpin client operations, requiring a strong focus on reliability and efficiency. The "Top Employer" status is a key indicator of positive work culture.

📈 Career & Growth Analysis

Operations Career Level: This role is an experienced System Administrator position, equivalent to a mid-level or senior technician within an IT infrastructure team. It involves deep technical expertise in specific operating systems and the responsibility for maintaining critical production systems.

Reporting Structure: The candidate will join a stable team of administrators, likely reporting to an IT Operations Manager or a lead System Administrator. The role is embedded within the IT infrastructure function, supporting the company's service delivery to clients.

Operations Impact: The stability and performance of HP-UX and AIX systems are crucial for the uninterrupted delivery of Inetum's digital services to its clients. This role directly impacts client satisfaction, operational efficiency, and the company's reputation for reliability.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in HP-UX and AIX, potentially becoming a subject matter expert (SME) for these platforms.

• Career Path Specialization: Transition into roles focusing on cloud infrastructure, DevOps, or advanced system architecture as Inetum's technology stack evolves.

• Leadership Potential: With proven performance and experience, opportunities may arise to lead projects, mentor junior administrators, or move into team lead positions within the operations department.

📝 Enhancement Note: While not directly "Revenue Operations," the career growth in this role is tied to IT infrastructure excellence, which is foundational to service delivery and client retention. The emphasis on "career plan" and "continuous training" from the company benefits reinforces these growth prospects.

🌐 Work Environment

Office Type: On-site position in Bogotá, Colombia. This implies a traditional office-based work environment where collaboration and direct team interaction are key.

Office Location(s): Bogotá, Colombia. Specific details on office amenities or accessibility would need to be confirmed directly.

Workspace Context:

• Collaborative Environment: As part of a stable administration team, expect close collaboration with colleagues on system maintenance, troubleshooting, and project work.

• Tools and Technology: Access to Inetum's standard IT infrastructure tools for monitoring, management, and support of HP-UX and AIX systems.

• Team Interaction: Regular opportunities for knowledge sharing, problem-solving sessions, and team meetings.

Work Schedule: Full-time with required shift work. This necessitates a structured approach to managing workload and personal time, ensuring availability for critical operational tasks during designated shifts.

📝 Enhancement Note: The "on-site" nature and "shift work" requirement are critical for candidates to understand, as they define the daily work structure and personal time management needs.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your CV focusing on HP-UX, AIX experience, and years of relevant support.

• Technical Interview: In-depth questions about HP-UX and AIX administration, troubleshooting scenarios, high availability concepts, and production environment challenges. Expect scenario-based questions to assess problem-solving skills.

• Team/Cultural Fit Interview: Discussion about your experience working in teams, handling shift work, and your approach to collaboration and continuous learning. Assessment of alignment with Inetum's inclusive and collaborative culture.

• Final Interview: May involve a hiring manager or senior IT leader to discuss career aspirations and finalize the offer.

Portfolio Review Tips:

• Technical Case Studies: Prepare detailed examples of complex issues you've resolved on HP-UX or AIX systems. Focus on the problem, your diagnostic steps, the solution implemented, and the positive outcome (e.g., restored service, improved performance).

• System Architecture Diagrams: If possible, create simplified diagrams illustrating how you've configured or managed high availability solutions.

• Automation Scripts (if applicable): Showcase any scripts you've developed to automate routine tasks, demonstrating efficiency improvements.

• Certifications: Clearly list any relevant HP-UX or AIX certifications.

Challenge Preparation:

• Be prepared to discuss your approach to system monitoring and proactive maintenance.

• Think about how you would handle critical alerts during off-hours shifts.

• Review common HP-UX and AIX performance bottlenecks and their solutions.

📝 Enhancement Note: For a technical role like this, the interview process will heavily weigh practical, hands-on experience and the ability to articulate technical solutions and troubleshooting methodologies. A portfolio demonstrating these skills is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Operating Systems: HP-UX (primary), AIX (secondary).

• System Monitoring: Tools for monitoring system health, performance metrics (CPU, memory, disk I/O, network), and availability. Specific tools will depend on Inetum's stack but could include Nagios, Zabbix, Prometheus, or vendor-specific tools.

• Troubleshooting Utilities: Standard Unix command-line tools and utilities for diagnostics.

• Configuration Management: Potentially tools like Ansible or custom scripting for configuration deployment and management.

Analytics & Reporting:

• Tools for generating reports on system uptime, performance trends, and incident resolution times.

• Dashboards (e.g., Grafana, Kibana if integrated with monitoring) to visualize system status. CRM & Automation:

• While not a direct CRM role, understanding how system availability impacts client-facing services is key.

• Scripting languages (e.g., Bash, KornShell) for automating administrative tasks and workflows.

📝 Enhancement Note: The core of the technology stack revolves around HP-UX and AIX. Proficiency with system administration tools, monitoring solutions, and scripting for automation is essential for efficiency and effectiveness in this role.

👥 Team Culture & Values

Operations Values:

• Reliability and Stability: A core value for any system administration role, ensuring that production systems are consistently available and performant.

• Efficiency and Optimization: Striving to improve system performance, streamline processes, and automate tasks where possible.

• Collaboration and Knowledge Sharing: Working effectively within a team, sharing expertise, and supporting colleagues to achieve common goals.

• Continuous Learning: Staying updated with advancements in HP-UX, AIX, and broader IT infrastructure technologies.

• Customer Focus: Understanding that system uptime and performance directly contribute to client satisfaction and business success.

Collaboration Style:

• Team-Oriented: The role is part of a stable team, emphasizing collective responsibility for system maintenance and support.

• Proactive Communication: Essential for shift handovers, incident reporting, and coordinating maintenance activities.

• Problem-Solving: A collaborative approach to diagnosing and resolving complex technical issues.

📝 Enhancement Note: Inetum's stated values of "inclusive and collaborative culture" and "team motivated and passionate by technology" should be reflected in how candidates present themselves and their approach to teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Legacy System Management: HP-UX and AIX are mature operating systems. Managing them effectively requires deep historical knowledge and adherence to best practices for these specific platforms.

• High Availability Demands: Ensuring near-zero downtime in production environments is a constant challenge requiring vigilant monitoring and rapid response to incidents.

• Shift Work Adaptability: Adjusting to irregular work hours and maintaining productivity and well-being can be challenging for some.

• Evolving Technology Landscape: While specializing in HP-UX/AIX, understanding how these systems integrate with modern cloud or hybrid environments is increasingly important.

Learning & Development Opportunities:

• Deepen OS Expertise: Become a go-to expert for HP-UX and AIX within the organization.

• Cross-Training: Opportunities to learn about other operating systems or infrastructure components within Inetum's broader technology stack.

• Certifications: Pursue advanced certifications in HP-UX, AIX, or related infrastructure technologies.

• Project Involvement: Participate in infrastructure upgrade projects, system migrations, or new technology implementations.

📝 Enhancement Note: The challenges are inherent to managing established enterprise systems. The growth opportunities are focused on deepening technical specialization and adapting to the evolving IT landscape, aligning with Inetum's digital transformation mission.

💡 Interview Preparation

Strategy Questions:

• "Describe a critical issue you resolved on an HP-UX system under pressure. What was your process?" (Focus on structured troubleshooting, communication, and resolution).

• "How do you ensure high availability for critical applications running on AIX?" (Discuss redundancy, monitoring, failover mechanisms).

• "What are your strategies for managing system performance in a busy production environment?" (Cover monitoring, tuning, capacity planning).

• "How do you prepare for and manage shift work responsibilities?" (Address communication, handover protocols, personal time management). Company & Culture Questions:

• "Why are you interested in working for Inetum, and what do you know about our digital services?" (Research Inetum's offerings, especially in IT infrastructure and digital transformation).

• "How do you contribute to a collaborative and inclusive team environment?" (Provide examples of teamwork and support).

• "What does 'emotional salary' mean to you, and how do you prioritize work-life balance?" (Align with Inetum's stated values). Portfolio Presentation Strategy:

• Technical Depth: Clearly articulate the technical challenges faced in your past projects and the specific solutions you implemented.

• Impact Metrics: Quantify the results of your work whenever possible (e.g., "reduced downtime by X%", "improved system response time by Y%").

• Process Clarity: Explain your systematic approach to troubleshooting, configuration, and maintenance.

📝 Enhancement Note: Interview preparation should focus on demonstrating strong technical acumen in HP-UX and AIX, practical problem-solving skills, and an understanding of the importance of system reliability for business operations.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided SmartRecruiters link.

• Tailor your CV: Highlight your specific experience with HP-UX and AIX administration, including the number of years, types of environments (production, high availability), and any relevant certifications. Use keywords from the job description.

• Prepare technical examples: Be ready to discuss specific troubleshooting scenarios, system optimization efforts, and your experience with shift work.

• Research Inetum: Understand their business, their role in digital transformation, and their commitment to employee development, as evidenced by their "Top Employer" status.

• Practice your interview responses: Focus on articulating your technical expertise clearly and demonstrating your understanding of the responsibilities and requirements of a system administrator in a production environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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