Werkstudent:in UX-Design (all genders)

📍 Job Overview

Job Title: Werkstudent:in UX-Design (all genders)

Company: gematik GmbH

Location: Rosenthaler Straße 30, 10178 Berlin, Germany

Job Type: Praktikum/Werkstudium (Internship/Working Student)

Category: UX Design / Product Management Operations

Date Posted: 2026-09-15

Experience Level: Entry-Level (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on enhancing user experience (UX) within the digital healthcare sector, specifically contributing to the product management of applications like the electronic patient record (ePA) and electronic prescription (E-Rezept).

• You will actively participate in an interdisciplinary, agile team, collaborating with product managers, developers, and user researchers to continuously optimize user interfaces and interactions.

• The position involves hands-on work in creating interaction concepts, click dummies, and final screen designs, with a strong emphasis on detail and a passion for well-designed user interfaces.

• A key responsibility will be the development and evaluation of prototypes and user tests to gather insights into user behavior, needs, and satisfaction.

• You will contribute to the evolution of the gematik Design System, ensuring a consistent visual and interactive identity across all company products.

📝 Enhancement Note: While the title is "Werkstudent:in UX-Design," the responsibilities heavily lean into Product Management Operations by focusing on the development and optimization of digital healthcare solutions. This suggests a role that bridges pure design with the strategic and operational aspects of product evolution, requiring an understanding of user needs within a regulated industry.

📈 Primary Responsibilities

• Collaborate closely with product managers, developers, and user researchers in agile teams to continuously optimize the user experience of digital healthcare applications.

• Support UX designers in developing products from interaction concepts and click dummies to final screen designs, demonstrating a keen eye for detail and a passion for user-centric interfaces.

• Create prototypes and conduct user testing sessions to evaluate user behavior, identify needs, and measure satisfaction with digital health solutions.

• Contribute to the ongoing development and refinement of the gematik Design System to ensure a cohesive and recognizable brand identity across all company products.

• Drive the search for optimal solutions for users, demonstrating a persistent commitment to user needs and product excellence.

• Assist in the functional (further) development of applications such as the electronic patient record (ePA), electronic prescription (E-Rezept), and digital communication solutions (KIM/TI-Messenger).

• Translate complex healthcare requirements into user-friendly and marketable digital solutions that improve care quality and efficiency.

📝 Enhancement Note: The responsibilities highlight a blend of direct design execution and strategic product input, typical of a growing UX function within a product-focused organization. The emphasis on "optimizing user experience" and "developing products" indicates a need for candidates who can not only design but also understand the product lifecycle and user journey within a complex ecosystem.

🎓 Skills & Qualifications

Education: Currently enrolled in a degree program in Visual Design, Interaction Design, Human-Computer Interaction, or a comparable field of study.

Experience: Possess foundational knowledge in User Experience (UX) Design and Interaction Design.

Required Skills:

• Proficiency in common design tools such as Figma and the Adobe Creative Suite.

• Foundational understanding of UX design principles and interaction design methodologies.

• Ability to create prototypes and conduct user testing.

• Familiarity with agile working methods and interdisciplinary team collaboration.

• Strong communication skills in both German and English (written and spoken).

• Excellent teamwork and collaboration skills, with the ability to engage with diverse topics and projects.

• Detail-oriented approach with a passion for well-designed user interfaces.

• Flexibility and transparency in planning and prioritizing tasks and work steps. Preferred Skills:

• Experience in contributing to or developing design systems.

• Understanding of user research methodologies and evaluation of user behavior.

• Familiarity with the healthcare sector and its specific regulatory or user needs.

• Ability to translate complex requirements into user-centered solutions.

• Proactive problem-solving attitude, always seeking the best solution for users.

📝 Enhancement Note: The "Du erfüllst nicht alle Anforderungen? Kein Problem, bewirb Dich trotzdem!" statement indicates a strong emphasis on potential, learning attitude, and cultural fit over strict adherence to every single requirement, especially for a working student role. This suggests that candidates with strong foundational skills and a clear desire to learn and grow in UX within the digital health space will be highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of your work in Visual Design, Interaction Design, or UX Design.

• Include projects demonstrating your ability to create user interfaces, from initial concepts to polished designs.

• Present any experience with prototyping tools (e.g., Figma, Adobe XD) and the resulting interactive prototypes.

• Highlight projects where you have contributed to or developed design systems, illustrating consistency and scalability.

• Provide examples of user research or user testing you have conducted or contributed to, along with insights gained. Process Documentation:

• Demonstrate your ability to work within agile methodologies, outlining your approach to task planning and prioritization.

• Show examples of how you approach problem-solving, especially in finding the "best solution for our users."

• If applicable, illustrate your process for collaborating with cross-functional teams (product managers, developers, user researchers).

• Showcase how you translate user needs and feedback into design iterations.

📝 Enhancement Note: For a "Werkstudent:in" role, the portfolio expectations will likely focus on potential and process rather than extensive, complex projects. Demonstrating a clear workflow, a good understanding of design principles, and the ability to articulate one's thought process will be more critical than a large volume of completed projects.

💵 Compensation & Benefits

Salary Range: As this is a "Werkstudent:in" (working student) position, compensation will be aligned with industry standards for student roles in Berlin, Germany. Based on typical German rates for working students in tech/design roles, a range of €12-€18 per hour is common, depending on experience and specific responsibilities. For a 40-hour week, this would translate to approximately €1,600 - €2,560 per month.

Benefits:

• Job with Purpose: Contribute to the digital transformation of the healthcare system in Germany.

• Perspective & Development: Permanent employment with long-term prospects, individual further training, gematik CAMPUS, workshops, trade fairs, and conferences.

• Agile Work Environment: Focus on cross-departmental exchange and collaboration in cross-functional teams, with an emphasis on joint learning and enjoyment of work.

• Comprehensive Benefits Package:

  • 30 days of vacation.
  • Additional days off on December 24th and 31st.
  • Health and sports offers.
  • Subsidy for the Deutschlandticket (public transport pass).
  • Employee events.
  • Corporate benefits program.

• Mobile Working: Possibility for mobile work within Germany and up to 30 days of Workation in other European countries (EU, EWR, Switzerland).

• Work-Life Balance: Flexible working hours and support for work-life integration, including re-entry after parental leave (part-time options available).

Working Hours: Flexible working hours, with an expectation of approximately 40 hours per week. The exact schedule will be agreed upon to balance academic commitments and business needs.

📝 Enhancement Note: The salary is an estimation based on standard German "Werkstudent:in" rates. The benefits are directly pulled from the job description, highlighting a strong package for a student role, including permanent employment prospects and extensive development opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Digital Health Solutions. gematik GmbH is a central IT service provider for the German healthcare system, focused on developing and implementing digital infrastructure like the electronic patient record (ePA) and electronic prescription (E-Rezept). This industry is characterized by high regulatory demands, a focus on data security and privacy, and a mission-driven approach to improving public health.

Company Size: The company size is not explicitly stated but is implied to be substantial given its role in national healthcare infrastructure and its mention of various departments and a dedicated campus. This suggests a structured organization with established processes.

Founded: The founding date is not specified, but gematik was established by the Federal Ministry of Health, indicating a significant governmental backing and a mission-oriented foundation. This implies a culture that values long-term impact and reliability.

Team Structure:

• The role is within the Product Management department, which is responsible for the technical and functional development of key healthcare applications and platforms.

• You will work in an interdisciplinary team alongside Product Managers, Developers, User Researchers, and UX Designers.

• Collaboration is emphasized through agile methodologies and cross-functional teamwork.

• The UX Design team is a distinct unit within this structure, contributing to the overall product development and the company's design system. Methodology:

• Agile Workflows: The team operates using agile methodologies, requiring flexibility and transparency in planning and task management.

• User-Centric Design: A strong focus is placed on understanding and optimizing the user experience, driven by user research and testing.

• Design System Development: A structured approach to creating and maintaining a unified design language across all products is employed.

• Data-Driven Iteration: User feedback and test results are crucial for informing design decisions and product improvements.

Company Website: https://www.gematik.de/

📝 Enhancement Note: The company's mission to digitize the German healthcare system is a significant cultural driver. This means operations roles here are not just about efficiency but also about contributing to a vital public service, which can be a strong motivator for employees. The "agile" and "interdisciplinary" team structure suggests a collaborative and dynamic work environment.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level "Werkstudent:in" (working student) position, designed for individuals currently pursuing a degree. It offers foundational experience in UX Design and Product Management Operations within the critical digital health sector. The role is an excellent stepping stone for future careers in UX/UI design, product management, or operations roles within tech or healthcare.

Reporting Structure: You will report to a Product Manager or a Lead UX Designer within the Product Management department. Collaboration will be with a cross-functional team comprising product managers, developers, and user researchers.

Operations Impact: Although an intern/working student role, your contributions will directly impact the usability and effectiveness of digital healthcare solutions used by millions. Optimizing user interfaces and experiences for applications like the ePA and E-Rezept has a tangible effect on patient care quality, efficiency, and user satisfaction within the German healthcare system.

Growth Opportunities:

• Skill Development: Gain practical experience in UX/UI design, prototyping, user testing, agile methodologies, and design systems.

• Industry Exposure: Immerse yourself in the complex and impactful digital healthcare industry.

• Career Path Exploration: Understand the interplay between UX, product management, and broader operations in a large-scale tech implementation.

• Networking: Build professional relationships within a mission-driven organization and an interdisciplinary team.

• Potential for Future Employment: For exceptional performers, there may be opportunities for further internships or even full-time positions upon graduation, as suggested by the company's emphasis on long-term prospects.

📝 Enhancement Note: The "Werkstudent:in" designation implies a focus on learning and development. The company's commitment to "Perspektive & Entwicklung" and offering "vielfältige Chancen zur persönlichen und beruflichen Weiterentwicklung" suggests a supportive environment for students to grow their skills and explore career paths within the organization.

🌐 Work Environment

Office Type: The role is described as Hybrid, indicating a blend of on-site work at the Berlin office and remote work possibilities.

Office Location(s): Rosenthaler Straße 30, 10178 Berlin, Germany. This central Berlin location is likely well-connected by public transport.

Workspace Context:

• Collaborative Environment: The emphasis on interdisciplinary and cross-functional teams suggests a workspace that encourages interaction, open communication, and knowledge sharing.

• Tools and Technology: Access to industry-standard design tools like Figma and Adobe Creative Suite will be provided. The company also likely utilizes project management and communication platforms suitable for agile, remote, and hybrid teams.

• Team Interaction: Opportunities for direct interaction with UX designers, product managers, developers, and user researchers, both in person and virtually.

Work Schedule: Flexible working hours are offered, allowing for a balance between academic responsibilities and work duties. The approximate expectation is 40 hours per week, but this can be adjusted to accommodate study schedules.

📝 Enhancement Note: The hybrid model and flexible working hours are key attractive points for a student role, offering a good balance between gaining professional experience and managing academic commitments. The central Berlin location is also a practical advantage.

📄 Application & Portfolio Review Process

Interview Process: While not explicitly detailed, a typical process for a "Werkstudent:in" role at a company like gematik would likely involve:

• Initial Application Review: Screening of CV, cover letter, and portfolio.

• First Interview (HR/Recruiting): Assessment of general fit, motivation, understanding of the role, and basic qualifications.

• Technical/Team Interview: Discussion with UX designers or product managers. This stage will likely involve a review of your portfolio and discussion of your design process, problem-solving skills, and technical proficiency with design tools. You may be asked to walk through a specific project.

• (Potentially) Practical Exercise: A small design task or case study related to UX for digital health could be assigned to assess practical skills and problem-solving approach.

• Final Interview: Possibly with a department head or senior manager, focusing on overall fit, long-term potential, and alignment with company values.

Portfolio Review Tips:

• Curate Wisely: Select 2-3 of your strongest projects that best showcase your skills in UX/UI design, interaction design, and prototyping. Prioritize projects that demonstrate your problem-solving process.

• Showcase Your Process: For each project, clearly articulate the problem you were trying to solve, your research methods, design decisions, iterations, and the final outcome. Use visuals effectively.

• Highlight Relevant Skills: Ensure your portfolio explicitly demonstrates proficiency with Figma and/or Adobe Creative Suite. If you have any experience with design systems or user testing, make that prominent.

• Tailor to the Role: If possible, include a project or element that touches on user-centric design in complex systems or applications, or even healthcare if you have such experience. Emphasize your passion for detail and well-designed interfaces.

• Be Prepared to Discuss: Be ready to talk in depth about your design choices, challenges faced, and how you arrived at your solutions. Explain your understanding of user needs.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with gematik's mission, products (ePA, E-Rezept), and the broader context of digital transformation in the German healthcare system.

• UX Principles: Refresh your knowledge of core UX principles, user-centered design, and interaction design patterns.

• Agile Mindset: Be prepared to discuss how you approach tasks and collaborate within an agile framework.

• Problem-Solving: Think about how you would approach a typical UX problem in a regulated industry like healthcare, considering user needs, technical constraints, and compliance.

📝 Enhancement Note: For a "Werkstudent:in" role, the emphasis will be on understanding the candidate's thought process, potential, and attitude rather than expecting a fully polished professional output. Demonstrating a structured approach to design and a genuine interest in the company's mission will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Candidates are expected to be proficient.

• Adobe Creative Suite: Likely used for graphic design, image editing, and potentially other design-related tasks (e.g., Photoshop, Illustrator).

• Prototyping Tools: Figma's prototyping capabilities are key, but familiarity with other tools might be beneficial.

Analytics & Reporting:

• User Testing Platforms: Tools for conducting and analyzing user tests (specifics not mentioned, but candidates should understand evaluation methods).

• Analytics Tools: While not directly a UX design tool, understanding how user data is analyzed to inform design decisions would be advantageous.

CRM & Automation:

• Project Management Tools: Likely Jira, Confluence, or similar tools for agile workflow management and documentation.

• Communication Platforms: Tools like Slack or Microsoft Teams for team collaboration.

📝 Enhancement Note: The explicit mention of Figma and Adobe Creative Suite indicates these are core requirements. For a working student role, depth of knowledge in advanced analytics or CRM might not be expected, but an understanding of how these systems inform UX decisions would be a plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, driving the commitment to developing the "best solution for our users." This means prioritizing user needs, satisfaction, and ease of use in all product development.

• Impact & Purpose: A strong sense of mission to improve the German healthcare system through digitalization. This translates to a culture that values meaningful work and contributing to societal benefit.

• Collaboration & Teamwork: Emphasis on working in interdisciplinary, cross-functional teams, fostering an environment of shared learning and mutual support.

• Agility & Flexibility: Embracing agile methodologies means valuing adaptability, transparency, and continuous improvement in processes and workflows.

• Detail-Oriented Excellence: A drive for high-quality design and solutions, demonstrated by the "Liebe zum Detail" and the pursuit of the "best solution."

Collaboration Style:

• Cross-functional Integration: Close collaboration between UX designers, product managers, developers, and user researchers is central to the workflow.

• Open Communication: An environment that supports open exchange and transparent communication within teams and across departments.

• Feedback Culture: Encouraging and valuing feedback as a means for continuous improvement, both in product design and team processes.

• Knowledge Sharing: A culture that promotes sharing insights, best practices, and learnings, possibly through internal workshops or platforms.

📝 Enhancement Note: The company's mission-driven nature likely fosters a culture of dedication and purpose. The emphasis on agile and interdisciplinary teamwork suggests an environment that is both productive and supportive, encouraging individuals to contribute their unique skills.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating a Complex Industry: The digital healthcare sector is highly regulated and involves diverse stakeholders with unique needs. Understanding and designing for this complexity can be challenging.

• Balancing User Needs with Technical/Regulatory Constraints: Finding optimal UX solutions that also adhere to strict technical specifications and healthcare regulations requires careful consideration and problem-solving.

• Maintaining Design Consistency: Evolving and maintaining a comprehensive design system across a growing suite of applications requires diligent effort and cross-team alignment.

• Data Interpretation: Effectively translating user testing feedback and behavioral data into actionable design improvements.

Learning & Development Opportunities:

• Hands-on UX/UI Experience: Gain practical skills in a professional setting, working on real-world digital health products.

• Agile Methodologies: Deepen understanding and practical application of agile principles in a development environment.

• Design Systems: Learn the principles and practicalities of building and contributing to a design system.

• Industry Knowledge: Develop a strong understanding of the digital healthcare landscape in Germany.

• Professional Networking: Connect with experienced professionals in UX, product management, and the healthcare tech sector.

📝 Enhancement Note: The challenges presented are typical for roles in regulated tech industries and offer significant learning opportunities. The company's stated commitment to development suggests active support for employees to overcome these challenges and grow their skill sets.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a project where you had to balance user needs with technical or business constraints." Prepare a case study from your portfolio that illustrates this. Focus on your decision-making process and how you arrived at a compromise or optimal solution.

• "How would you approach designing a feature for the electronic patient record (ePA) or electronic prescription (E-Rezept) that is both user-friendly and compliant with regulations?" Think about user research, iterative design, and involving relevant stakeholders.

• "Describe your process for creating a prototype and conducting user testing. What insights do you typically look for?" Be ready to explain your methodology and how you use feedback to iterate on designs.

• "How do you ensure consistency in design across multiple products or features?" Discuss your understanding of design systems and style guides. Company & Culture Questions:

• "Why are you interested in UX design within the healthcare sector, specifically at gematik?" Connect your passion for UX with the company's mission to improve healthcare.

• "How do you see yourself contributing to our agile and interdisciplinary team environment?" Highlight your collaboration skills and willingness to learn from others.

• "What does 'user-centricity' mean to you in the context of digital health?" Show your understanding of the importance of user needs in this critical field. Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear story: Problem -> Research -> Solution (Design Process & Iterations) -> Outcome/Impact.

• Highlight Your Role: Clearly state your specific contributions, especially if it was a team project.

• Showcase Your Tools: Explicitly mention and demonstrate your proficiency with Figma and/or Adobe Creative Suite.

• Emphasize Process: Focus on how you arrived at your design decisions. This is crucial for a UX role.

• Keep it Concise: Be prepared to present your key projects within the allocated time, focusing on the most impactful aspects.

📝 Enhancement Note: Given this is a "Werkstudent:in" role, interviewers will be looking for enthusiasm, a strong learning aptitude, a solid grasp of foundational UX principles, and a good fit with the team's collaborative and mission-driven culture. Demonstrating a clear design process and passion for the subject matter will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the gematik jobs portal.

• Tailor Your Resume: Ensure your resume highlights relevant academic coursework, any prior design experience (even academic projects), proficiency in Figma and Adobe Creative Suite, and language skills (German and English). Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your best UX/UI design projects. For each, clearly outline the problem, your process (research, ideation, design, testing), your specific contributions, and the outcome. Ensure it's easily accessible online (e.g., PDF, personal website).

• Craft a Compelling Cover Letter: Express your genuine interest in UX design, the digital healthcare sector, and gematik's mission. Explain why you are a good fit as a working student, emphasizing your eagerness to learn and contribute.

• Prepare for the Interview: Research gematik and its products. Practice discussing your portfolio projects and be ready to articulate your design process and problem-solving approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.