Sr UX Designer, EU INTech

📍 Job Overview

Job Title: Sr UX Designer, EU INTech

Company: Amazon

Location: Luxembourg, Luxembourg

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: April 10, 2026

Experience Level: Mid-Senior Level (approx. 5-10 years)

Remote Status: On-site

🚀 Role Summary

• Drive customer-focused innovation by developing and socializing the vision for new, scalable solutions within Amazon's EU International Technology (EU INTech) division, impacting millions of global customers.

• Collaborate closely with senior product managers, tech leaders, and partner teams to create best-in-class customer experiences (CX) that address specific EU market needs while scaling worldwide.

• Utilize advanced design expertise, including user interface (UI) design, branding, interaction models, and prototyping, to craft data-informed design solutions.

• Generate and synthesize diverse data types, including customer insights and usability findings, to iteratively improve products and features from concept to implementation.

• Foster a customer-obsessed design culture by sharing best practices, influencing product strategy, and promoting collaboration across diverse disciplines and geographies.

📝 Enhancement Note: While this role is for a UX Designer, the emphasis on "accelerating the EU Stores business," "solutions for end customers, sellers and vendors," and "systems-level design thinking to drive design solutions that scale" indicates a strong connection to business operations and Go-To-Market (GTM) strategy. The candidate will need to understand how design impacts business outcomes, efficiency, and customer acquisition/retention, making operations-focused thinking crucial.

📈 Primary Responsibilities

• Design and develop innovative solutions from initial concept through final implementation and ongoing iteration, ensuring a seamless end-to-end user experience.

• Define, develop, and effectively socialize the strategic vision for new, customer-centric solutions that align with business objectives and technological capabilities.

• Identify design and product thinking overlaps and efficiencies by working across multiple organizations and stakeholder groups.

• Confidently defend design solutions to senior leaders, leveraging data, customer insights, and usability findings to support recommendations.

• Promote effective collaboration and facilitate clear communication with stakeholders across diverse disciplines, geographies, and business units.

• Foster and champion a customer-obsessed design culture by actively sharing best practices and influencing product strategy decisions at a senior level.

• Utilize business requirements and customer research to assist in developing comprehensive scenarios, use cases, and high-level product requirements.

• Apply systems-level design thinking to create robust design solutions that are scalable and adaptable to future business needs.

• Develop high-level and/or detailed storyboards, mock-ups, and interactive prototypes to effectively communicate interaction and design ideas to technical and non-technical audiences.

📝 Enhancement Note: The responsibilities highlight a need for strategic thinking and cross-functional influence, typical of senior operations roles. The emphasis on "identifying overlaps and efficiencies," "driving design solutions that scale," and "influencing product strategy" suggests the UX Designer will be instrumental in streamlining business processes and improving operational efficiency through design.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 5-10 years of professional experience in User Experience (UX) Design, with a proven track record of delivering design solutions for projects of significant scope and complexity.

Required Skills:

• Demonstrated experience in delivering complex, end-to-end user-centered design solutions for desktop and mobile devices.

• Strong knowledge of usability principles, techniques, and best practices in user interface (UI) and interaction design.

• Proficiency in design and prototyping tools such as Figma, Adobe Creative Suite (e.g., Photoshop, Illustrator, XD), or similar industry-standard software.

• Ability to create compelling visual designs, interaction models, and prototypes that effectively communicate design concepts.

• Experience in translating business requirements and customer research into actionable design solutions.

• Strong communication, presentation, and interpersonal skills, with the ability to articulate design decisions and rationale to senior stakeholders.

Preferred Skills:

• Experience acquiring and synthesizing user data through methods like usability studies, user interviews, and surveys.

• Proven ability to create user personas, customer journey maps, and other research artifacts to inform design decisions.

• Experience designing customer-facing retail products or e-commerce platforms.

• Familiarity with agile development methodologies and working within cross-functional product teams.

• Understanding of data analysis and the ability to use data and customer insights to validate and defend design solutions.

• Experience with A/B testing and iterative design processes based on performance metrics.

📝 Enhancement Note: The "systems-level design thinking" requirement is particularly relevant for operations roles, as it implies an understanding of how individual design components fit into a larger business process or technology ecosystem. The ability to use "data and customer insights to defend design solutions" is a core competency in operations, emphasizing data-driven decision-making.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• An online portfolio or a comprehensive set of work samples integrated into the resume is mandatory.

• Showcase end-to-end, user-centered design solutions with a clear emphasis on problem definition, design process, and final outcomes.

• Demonstrate experience with both desktop and mobile design patterns, highlighting adaptability across different platforms.

• Include examples of interaction models, user flows, and wireframes that illustrate thoughtful design architecture.

Process Documentation:

• Clearly articulate the design process followed for each project, including research, ideation, prototyping, testing, and iteration phases.

• Detail how user data and customer insights were gathered, analyzed, and applied to inform design decisions and improve product outcomes.

• Showcase examples of systems thinking applied to design, illustrating how solutions integrate with broader business processes or technology stacks.

• Provide evidence of how designs were iterated upon based on feedback, testing results, or performance metrics, demonstrating a commitment to continuous improvement.

📝 Enhancement Note: For a role at Amazon, especially a senior one, the portfolio needs to demonstrate not just aesthetic design but also strategic thinking, problem-solving, and a quantifiable impact on user experience and business goals. This aligns with the operations expectation of measurable results and process optimization. The ability to document and articulate the "design process" is akin to documenting operational workflows and improvements.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Sr. UX Designer in Luxembourg with 5-10 years of experience, and considering Amazon's compensation structure for similar roles, the estimated annual salary range is likely between €80,000 and €110,000. This estimate accounts for the cost of living in Luxembourg and the seniority of the position.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO), including vacation, sick leave, and public holidays.

• Retirement savings plan (e.g., pension contributions, 401(k) equivalent).

• Employee stock options or Restricted Stock Units (RSUs) as part of the compensation package.

• Professional development opportunities, including training, workshops, and conference attendance.

• Parental leave policies.

• Employee discount on Amazon products and services.

• Potential for relocation assistance for international candidates.

• Access to Amazon's internal learning platforms and resources.

Working Hours: The standard working hours are typically 40 hours per week