Senior UX Designer, Platform

📍 Job Overview

Job Title: Senior UX Designer, Platform

Company: EVERFI

Location: Remote (United States)

Job Type: Salaried Full-Time

Category: UX/Product Design

Date Posted: May 25, 2026

Experience Level: Mid-Senior Level (4+ years)

Remote Status: 100% Remote

🚀 Role Summary

• This role is pivotal in driving product discovery and translating user needs into high-quality, shippable designs within EVERFI's platform.

• It requires a strong focus on user research, analytics, and understanding learner/educator workflows to inform design decisions and product strategy.

• A key aspect involves championing accessibility and inclusive design principles, ensuring EVERFI's educational technology is usable by all.

• The Senior UX Designer will also contribute to the evolution of a coherent design system, promoting consistency and scalability across the product ecosystem.

• This position emphasizes an outcome-oriented approach, linking design efforts to measurable business and product goals.

📝 Enhancement Note: While the title is "Senior UX Designer, Platform," the responsibilities heavily lean into Product Design, requiring end-to-end ownership from discovery to implementation and impact measurement. The emphasis on educational technology and mission-driven products suggests a need for candidates who can balance user needs with pedagogical goals and ethical considerations.

📈 Primary Responsibilities

• Lead user research and analysis initiatives to gain deep insights into learner populations, educator workflows, stakeholder goals, and technical opportunities within the platform.

• Translate research findings and user needs into comprehensive design artifacts, including low-fidelity concepts, user flows, wireframes, interactive prototypes, and production-ready designs.

• Ensure the quality and usability of shipped experiences by overseeing design handoff to engineering and validating against interaction, visual, and learning experience standards.

• Champion and implement WCAG 2.1 AA standards and inclusive design principles across all platform features to ensure accessibility for diverse user groups.

• Actively contribute to and help evolve EVERFI's design system, including shared components, patterns, and documentation, to ensure consistency and scalability across product lines.

• Collaborate closely with Product Management, Engineering, Curriculum, and senior stakeholders to articulate design rationale, align on product strategy, and drive consensus.

• Define and track product outcomes that align with business goals, establishing systems to measure the effectiveness of design solutions.

• Share design craft, process knowledge, and best practices with other designers and team members to foster a culture of continuous improvement and shared quality standards.

• Participate in agile product development methodologies, adapting to evolving requirements and contributing to iterative design processes.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can operate independently in ambiguous problem spaces, manage multiple product streams, and influence cross-functional teams. The emphasis on "shippable designs" and "measurable impact" indicates a results-driven expectation.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, OR equivalent work experience.

Experience:

• Minimum of 4+ years of experience in UX or Product Design.

• Minimum of 3+ years of experience if holding a Master's degree.

• Prior experience in edtech or mission-driven digital products is preferred.

Required Skills:

• UX Research & Discovery: Proven ability to conduct user research, analyze data (UX analytics), and identify user needs and technical opportunities.

• End-to-End Design: Proficiency in translating ambiguous problems into refined user flows, prototypes, and shippable designs.

• Accessibility & Inclusive Design: Deep understanding and practical application of WCAG 2.1 AA standards and inclusive design principles.

• Design Systems: Experience contributing to and evolving design systems, understanding component-based design and shared patterns.

• Prototyping & Wireframing: Mastery of industry-standard tools for creating low-to-high fidelity prototypes and wireframes.

• Cross-functional Collaboration: Strong ability to communicate design rationale and influence stakeholders across Product, Engineering, and other teams.

• Agile Methodologies: Familiarity with agile development processes and working within iterative design cycles.

Preferred Skills:

• Experience with Learning Management Systems (LMS) environments.

• Familiarity with the technical constraints specific to edtech platforms.

• Experience in mission-driven digital product development.

• Strong systems-level thinking and ability to identify cross-product inconsistencies.

📝 Enhancement Note: The requirements emphasize a blend of strong core UX/Product Design skills with specific knowledge in accessibility and the edtech domain. The portfolio requirement is critical and should showcase a breadth of experience and measurable impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase at least 2-3 comprehensive case studies detailing your design process from initial problem definition and discovery through research, ideation, iteration, prototyping, and final shipped solutions.

• Measurable Impact: Clearly articulate the impact of your design decisions, using quantitative metrics (e.g., conversion rates, engagement, task completion times, user satisfaction scores) and qualitative feedback.

• Systems Thinking: Demonstrate an understanding of how your designs fit within a larger product ecosystem, including contributions to or utilization of a design system.

• Problem Framing: Include examples of how you have navigated ambiguity, defined problems, and scoped research in early-stage or undefined problem spaces.

• Accessibility Focus: Highlight specific instances where you applied WCAG standards and inclusive design principles, explaining the rationale and outcome.

Process Documentation:

• Research & Discovery Methods: Detail the UX research methodologies employed (e.g., user interviews, surveys, usability testing, analytics review) and how insights were synthesized.

• Design Iteration: Illustrate the iteration process, showing how feedback (user, stakeholder, technical constraints) influenced design evolution.

• Handoff & Collaboration: Explain your process for collaborating with engineering and product teams, including documentation and handoff procedures.

• Design System Contribution: If applicable, describe how you contributed to or utilized a design system, including pattern definition or component design.

📝 Enhancement Note: Candidates must present a portfolio that not only demonstrates design proficiency but also strategic thinking, problem-solving capabilities, and a results-oriented approach. The ability to articulate process and impact is as crucial as the visual design itself.

💵 Compensation & Benefits

Salary Range:

• Targeted annual base salary: $120,000 - $130,000 USD.

Benefits:

• Bonus Plan: Eligible to participate in the Corporate Bonus Plan.

• Health Insurance: Comprehensive health coverage.

• Dental Insurance: Dental benefits included.

• Vision Insurance: Vision coverage provided.

• Retirement Plan: 401(K) with a matching contribution from the company.

• Paid Time Off (PTO): Generous paid time off allowance.

Working Hours:

• Standard full-time hours, typically 40 hours per week.

• The remote nature of the role offers flexibility in managing work schedules, provided deliverables and collaboration needs are met.

📝 Enhancement Note: The salary range provided is competitive for a Senior UX Designer role in the US market. The benefits package is comprehensive, reflecting typical offerings for full-time salaried positions. The mention of a bonus plan indicates performance-based incentives.

🎯 Team & Company Context

🏢 Company Culture

Industry: Education Technology (EdTech) / Social Impact

Company Size: EVERFI is a significant player in the EdTech space, likely employing several hundred to over a thousand individuals. This size suggests a structured organization with established processes but also opportunities for impact.

Founded: EVERFI was founded in 2008. This history indicates a mature company that has navigated market changes and likely possesses a robust understanding of its mission and user base.

Team Structure:

• Design Team: Likely comprises a mix of UX/UI Designers, Researchers, and potentially Content Designers, reporting into a Design Lead or Director.

• Product & Engineering: The Senior UX Designer will work closely with Product Managers and Software Engineers, forming agile, cross-functional teams.

• Cross-functional Collaboration: Expect close partnerships with Curriculum Developers, Sales, Marketing, and Customer Success teams to ensure platform alignment with educational goals and business objectives.

Methodology:

• User-Centered Design: A strong emphasis on understanding and designing for user needs (learners, educators, administrators).

• Agile Development: Working in iterative cycles with continuous feedback and adaptation.

• Data-Informed Decisions: Utilizing UX research and analytics to guide design choices and measure impact.

• Mission-Driven Approach: A focus on social impact and making a difference through education.

Company Website: https://everfi.com/

📝 Enhancement Note: EVERFI's mission to "help people of all ages learn, grow, and make a positive impact" is central to its culture. Candidates should demonstrate alignment with this mission and a passion for using design to solve real-world educational challenges.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Senior," indicating a level of autonomy, expertise, and responsibility beyond junior or mid-level positions. It suggests the ability to mentor others and lead design initiatives.

Reporting Structure: The Senior UX Designer will likely report to a Design Manager or Director of Product Design. They will collaborate extensively with Product Managers and Engineering Leads within specific product teams or platform areas.

Operations Impact:

• Platform Improvement: Directly impacts the usability, accessibility, and effectiveness of EVERFI's core educational platform, influencing user engagement and learning outcomes.

• Design System Evolution: Contributes to the foundational elements of the product, ensuring consistency and efficiency across all user experiences.

• User Adoption & Satisfaction: Well-designed, accessible, and user-friendly platform features drive adoption, satisfaction, and retention among learners, educators, and administrators.

• Mission Alignment: Ensures the platform effectively delivers on EVERFI's mission by providing intuitive and impactful learning experiences.

Growth Opportunities:

• Leadership: Potential to move into Lead UX Designer, Design Manager, or specialized UX research roles.

• Specialization: Opportunity to deepen expertise in areas like accessibility, design systems, or specific product domains within EdTech.

• Mentorship: As a senior member, there will be opportunities to mentor junior designers and contribute to team skill development.

• Cross-functional Impact: Gaining broader experience in product strategy, business alignment, and stakeholder management.

📝 Enhancement Note: For a Senior role, candidates should demonstrate not just design execution skills but also strategic thinking, leadership potential, and the ability to drive impact beyond individual feature design.

🌐 Work Environment

Office Type: 100% Remote. This means the primary work environment is a home office.

Office Location(s): While the role is remote, EVERFI has offices in various locations (e.g., Washington D.C., San Francisco, Chicago). This distributed nature is typical for a remote-first or remote-friendly company.

Workspace Context:

• Digital Collaboration: Heavy reliance on digital collaboration tools (Slack, Zoom, Miro, Figma) for communication, ideation, and design reviews.

• Asynchronous Work: The remote setup often encourages a balance of synchronous meetings and asynchronous work, requiring strong time management and clear communication.

• Team Interaction: Opportunities for connection through virtual team meetings, design critiques, and company-wide events.

Work Schedule:

• Standard 40-hour work week.

• Flexibility inherent in a remote role allows for managing personal schedules, but requires dedication to meeting deadlines and participating in scheduled team activities. Time zone alignment with core team members (likely Eastern Time or Central Time for US-based teams) is often important for collaboration.

📝 Enhancement Note: Candidates should be comfortable and effective working in a fully remote capacity, demonstrating strong self-discipline, communication skills, and the ability to collaborate effectively in a virtual setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with a recruiter to assess basic qualifications, cultural fit, and interest.

• Hiring Manager Interview: Discussion with the hiring manager to delve deeper into experience, role expectations, and team dynamics.

• Portfolio Review & Design Challenge: A critical stage where candidates present their portfolio, walking through case studies. This may be combined with or followed by a design exercise or a more in-depth skills assessment.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, or other stakeholders to evaluate collaboration and communication skills.

• Final Interview: Potentially with a senior leader or executive for final approval.

Portfolio Review Tips:

• Storytelling: Structure your case studies as compelling narratives. Clearly define the problem, your role, the process, your solutions, and the measurable impact.

• Focus on Impact: Quantify success whenever possible. Explain why your design decisions mattered.

• Process Transparency: Be ready to discuss your decision-making process, trade-offs, and how you handled challenges or ambiguity.

• Tailor to EVERFI: Highlight projects that demonstrate experience in educational technology, accessibility, or working with complex platforms.

• Conciseness: Be prepared to present key aspects efficiently, as time is often limited.

Challenge Preparation:

• Problem Framing: If given a design challenge, focus on how you approach understanding the problem space before jumping to solutions.

• User-Centricity: Demonstrate how you would incorporate user needs and research into your approach.

• Accessibility Integration: Ensure accessibility considerations are part of your proposed solution.

• Communication: Clearly articulate your thought process and rationale.

📝 Enhancement Note: The portfolio review is paramount. Candidates must be able to articulate their design process, the rationale behind their decisions, and the impact of their work. Preparation should focus on practicing presentation skills and anticipating questions about their portfolio projects.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a required proficiency for wireframing, prototyping, and design collaboration.

• User Research & Testing Tools: Proficiency in tools for conducting usability tests, surveys, and gathering user feedback (e.g., UserTesting.com, Maze, SurveyMonkey, Qualtrics).

• Prototyping Tools: While Figma includes prototyping, expertise in advanced prototyping tools could be beneficial.

Analytics & Reporting:

• UX Analytics Tools: Familiarity with tools that track user behavior and product performance (e.g., Google Analytics, Amplitude, Mixpanel) to inform design decisions.

• Data Visualization Tools: Ability to interpret data presented through dashboards or reports.

CRM & Automation:

• While not directly listed as a requirement for the UX Designer, understanding how design impacts user journeys within CRM or educational platforms (like LMS) is essential.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable requirement. Experience with a range of research and analytics tools is highly valued, as the role emphasizes data-informed design and outcome measurement. Understanding the technical landscape of EdTech platforms and LMS is a plus.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to EVERFI's mission of making education accessible and impactful.

• User-Centricity: A deep focus on understanding and serving the needs of learners, educators, and other stakeholders.

• Collaboration: Valuing teamwork and the ability to work effectively across diverse departments (Product, Engineering, Curriculum, etc.).

• Accessibility & Inclusion: A core belief in designing for everyone, regardless of ability or background.

• Continuous Improvement: An ethos of learning, iterating, and striving for higher quality and greater impact.

Collaboration Style:

• Partnership: Working as a collaborative partner with Product Managers and Engineers, not just as an order-taker.

• Open Communication: Encouraging clear, honest, and constructive feedback.

• Cross-functional Integration: Actively engaging with non-design teams to build shared understanding and alignment.

• Design Advocacy: Championing design best practices and user needs within broader team discussions.

📝 Enhancement Note: Candidates should demonstrate an alignment with EVERFI's mission and values. They should be comfortable working in a collaborative, mission-oriented environment where user needs and accessibility are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Needs: Designing for multiple user segments (learners of different ages/abilities, educators, administrators) with potentially conflicting needs and technical proficiencies.

• EdTech Complexity: Navigating the unique requirements and constraints of the educational technology landscape, including pedagogical considerations and integration with LMS platforms.

• Scalability of Design System: Contributing to a design system that must scale across a broad portfolio of products and learning modalities.

• Measuring Impact in Education: Defining and measuring the impact of design on learning outcomes, which can be more complex than typical commercial product metrics.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote environment.

Learning & Development Opportunities:

• Specialized Training: Opportunities to deepen expertise in accessibility, inclusive design, or specific areas of UX research.

• Industry Exposure: Working on products that have a significant social impact and contribute to educational advancement.

• Mentorship: Learning from and potentially mentoring other designers within a growing team.

• Skill Expansion: Developing stronger product strategy and cross-functional influence skills.

📝 Enhancement Note: The role presents opportunities to tackle complex design challenges within a meaningful domain. Candidates should be prepared to discuss how they approach these challenges and highlight their proactive approach to learning and development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs or stakeholder requests. How did you approach it, and what was the outcome?" (Focus on prioritization, negotiation, and user-centric solutions.)

• "How do you approach defining and measuring the success of a design initiative, particularly in an educational context?" (Highlight outcome-based thinking, metric selection, and impact articulation.)

Company & Culture Questions:

• "What interests you about EVERFI's mission and working in the EdTech space?" (Show genuine interest in the company's social impact.)

• "How do you ensure accessibility and inclusive design are integrated into your workflow from the outset?" (Demonstrate practical application of WCAG and inclusive principles.)

Portfolio Presentation Strategy:

• Select Diverse Case Studies: Choose 2-3 projects that best showcase your end-to-end process, problem-solving skills, and impact, ideally including an EdTech or complex platform example.

• Structure with a Narrative: Clearly outline the problem, your role, the process (research, ideation, iteration), your solutions, and the measurable results. Use visuals effectively.

• Be Ready for Deep Dives: Anticipate questions about specific design decisions, trade-offs, research findings, and how you handled challenges.

• Highlight Collaboration: Emphasize how you worked with Product, Engineering, and other stakeholders.

• Quantify Impact: Bring data and metrics to illustrate the success of your work.

📝 Enhancement Note: Preparation should focus on articulating your design philosophy, demonstrating your process with concrete examples from your portfolio, and showing how you align with EVERFI's mission and values.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Rippling platform.

• Portfolio Customization: Ensure your portfolio prominently features case studies that highlight end-to-end design processes, measurable impact, and experience with complex platforms or educational technology. Tailor your case study selection to align with EVERFI's mission and the job responsibilities.

• Resume Optimization: Update your resume to clearly articulate your years of experience, specific UX/Product Design skills, proficiency in Figma and accessibility standards, and any relevant EdTech or mission-driven project experience. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on clear storytelling, articulating your design rationale, and demonstrating your problem-solving approach. Prepare to discuss your experience with accessibility, design systems, and remote collaboration.

• Company Research: Thoroughly research EVERFI's mission, products, and values. Understand their commitment to education and social impact, and be prepared to articulate why you are a good fit for their culture and objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with EVERFI through their official application process before making application decisions.