Senior UX Designer (London, UK)

📍 Job Overview

Job Title: Senior UX Designer

Company: CluePoints

Location: London, UK

Job Type: Employee

Category: Product & Experience Design / UX Design

Date Posted: June 18, 2026

Experience Level: Mid-Senior Level (4+ years)

Remote Status: Hybrid

🚀 Role Summary

• Design and deliver next-generation, data-driven, and AI-enabled user experiences for a leading Risk-Based Quality Management (RBQM) and Data Quality Oversight software platform.

• Translate complex data and AI insights into intuitive, elegant, and human-centered design solutions that empower global users in clinical research.

• Lead UX discovery, definition, and design activities, collaborating closely with Product Managers, Engineers, and Data Scientists to ensure user needs are met.

• Champion best practices in information architecture, system thinking, usability, and accessibility within a complex, regulated environment.

📝 Enhancement Note: This role is explicitly focused on UX Design within a technology scale-up specializing in clinical trial data management and AI. The emphasis is on designing for complex, data-rich, and AI-enhanced applications, requiring a strong understanding of information architecture and system thinking. The "Senior" title suggests a need for leadership in design initiatives and mentorship.

📈 Primary Responsibilities

• Lead UX discovery and definition activities, translating research insights into user journeys, experience maps, and actionable design hypotheses for the CluePoints platform.

• Design and deliver scalable, data-rich interfaces that simplify complex analytical workflows and enhance user decision-making capabilities within clinical trial data oversight.

• Develop and maintain robust information architectures, wireframes, and interactive prototypes, leveraging and contributing to a shared design system in Figma.

• Partner effectively with Data Analytics and Engineering teams to design human-in-the-loop AI experiences, ensuring clarity, transparency, and user trust in AI-driven insights and behaviours.

• Advocate for and implement accessibility standards (WCAG) and usability best practices across all design outputs, ensuring compliance with regulatory requirements.

• Mentor junior designers and peers, promote design thinking principles across cross-functional disciplines, and uphold high standards of design excellence within the Product & Experience Design team.

• Contribute to strategic design initiatives and the continuous improvement of the CluePoints platform, with a focus on its Agentic AI capabilities.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership, hands-on execution, and cross-functional collaboration. Specific focus on "human-in-the-loop AI experiences" and "Agentic AI platform" indicates a need for expertise in designing for AI-augmented workflows.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is often preferred for senior UX roles. Equivalent practical experience will also be considered.

Experience: Minimum of 4+ years of progressive experience in UX, Product, or Interaction Design, with a proven track record of shipping complex, data-driven products.

Required Skills:

• Demonstrated expertise in information architecture, system thinking, and designing for analytical or AI-enhanced applications.

• Advanced proficiency in Figma, including experience with and contribution to shared design systems.

• Strong communication, presentation, and storytelling skills to effectively influence stakeholders and articulate design rationale.

• Proven experience collaborating closely with Product Managers, Engineers, and Data Scientists in an agile development environment.

• Deep understanding of core usability principles, user-centered design methodologies, and accessibility standards (e.g., WCAG).

• Experience with iterative design processes, including user research, prototyping, and usability testing.

• A collaborative, curious mindset with a passion for designing with purpose and a drive for continuous learning. Preferred Skills:

• Experience within the life sciences, health tech, or other regulated industries.

• Familiarity with data visualization principles and tools.

• Experience designing for agentic AI systems or human-AI interaction.

• Basic understanding of front-end technologies (HTML, CSS, JavaScript) and comfort collaborating with engineers on implementation details.

📝 Enhancement Note: The emphasis on "data-driven products," "analytical or AI-enhanced applications," and "system thinking" points to a need for designers who can navigate complexity and translate technical concepts into user-friendly interfaces. The preference for life sciences experience is a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing shipped, complex, data-driven products, with a clear emphasis on the design process and problem-solving approach.

• Detailed case studies demonstrating expertise in information architecture, system thinking, and designing for analytical or AI-enhanced applications.

• Examples of how user research, usability testing, and iterative design principles were applied to achieve measurable product improvements.

• Prototypes and wireframes illustrating complex workflows and data visualization, ideally created within Figma.

• Evidence of collaboration with cross-functional teams (Product, Engineering, Data Science) and how design decisions were communicated and influenced. Process Documentation:

• Articulate your approach to UX discovery and definition, including how user journeys and experience maps are created.

• Demonstrate experience in designing scalable, data-rich interfaces and simplifying complex analytical workflows.

• Provide examples of how you have developed and maintained information architectures within a shared design system.

• Showcase your experience in designing human-in-the-loop AI experiences, emphasizing clarity, transparency, and trust.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio is paramount. It must clearly demonstrate the ability to handle complexity, data, and AI. Candidates should be prepared to walk through their process, articulate design rationale, and quantify impact where possible.

💵 Compensation & Benefits

Salary Range: For a Senior UX Designer in London with 4+ years of experience, the estimated salary range is typically between £60,000 and £85,000 per annum. This range can vary based on exact experience, specific skill set, and the candidate's negotiation.

Benefits:

• Private Medical Insurance through Vitality Health (includes full hospital cover, 24/7 GP access, and therapy sessions).

• Group Critical Illness Cover with Aviva.

• Life Insurance (death-in-service lump sum).

• Pension Scheme with a substantial 9% employer contribution via Scottish Widows.

• Opportunities for professional development, including sponsored certifications.

• Hybrid working model offering a blend of flexibility and in-person collaboration.

Working Hours: Standard full-time working hours are expected, typically around 40 hours per week. The hybrid model allows for flexibility in how these hours are structured, balancing remote work with office presence.

📝 Enhancement Note: The salary estimate is based on current market data for Senior UX Designers in London, considering the specified experience level and the hybrid work model. The benefits package is comprehensive, reflecting a supportive environment for employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Life Sciences / Health Tech (specifically clinical trial software, RBQM, Data Quality Oversight, AI/ML)

Company Size: Scale-up (likely 50-250 employees based on growth trajectory and international team).

Founded: CluePoints was founded to address evolving needs in clinical trial data management, leveraging advanced technologies. The company's history is rooted in innovation and pushing the boundaries of data integrity and efficiency in research.

Team Structure:

• The role sits within the Product & Experience Design team, which is part of a larger Product organization.

• This team collaborates closely with Product Management, Engineering, and Data Science departments.

• The Senior UX Designer will likely report to a Head of Product Design or similar leadership role, with direct interaction with Product Managers and Engineering leads.

• Expect a dynamic, cross-functional environment where design thinking is integrated throughout the product development lifecycle. Methodology:

• Data-Driven Decision Making: The company's core business relies on data, so expect a culture that values data analysis and evidence-based decisions in all functions, including design.

• Agile Development: Collaboration with Engineering suggests an agile or agile-like development process, emphasizing iterative delivery and continuous feedback.

• User-Centric Design: While not explicitly stated as a "methodology," the role's description strongly implies a user-centric approach, with a focus on understanding user needs and translating them into effective solutions.

• Smart Disruption: This value suggests an openness to innovative approaches and challenging the status quo in clinical research processes.

Company Website: https://www.cluepoints.com/

📝 Enhancement Note: CluePoints operates in a highly regulated and critical sector (life sciences/health tech). The company culture appears to be a blend of innovation, collaboration, and a strong mission-driven purpose. The values of "Care, Passion, and Smart Disruption" are key indicators of their operational philosophy.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer position. It implies a level of autonomy, strategic contribution, and the ability to mentor others. The role requires not just execution but also active participation in defining design strategy and influencing product direction.

Reporting Structure: The Senior UX Designer will likely report to a Design Lead or Head of Product Design. They will work closely with Product Managers, Engineers, and Data Scientists, acting as a key design voice within product development squads.

Operations Impact: The UX Designer's impact is critical to the success of CluePoints' platform. By creating intuitive and efficient interfaces for complex data analysis and AI-driven insights, they directly enable life sciences organizations to:

• Improve the quality and integrity of clinical trial data.

• Accelerate the delivery of safer, more effective treatments to patients.

• Make more confident and compliant decisions in regulated environments.

• Enhance operational efficiency in clinical research. Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in designing for AI, data visualization, and human-AI interaction within a specialized domain.

• Leadership Development: Potential to grow into a Lead UX Designer, Design Manager, or even Head of Design role, mentoring teams and shaping design strategy.

• Domain Expertise: Develop deep knowledge of the life sciences and clinical trial industry, becoming a valuable asset in a niche but high-impact sector.

• Cross-Functional Influence: Gain experience influencing product roadmaps and strategy by effectively communicating design's value to senior leadership and other departments.

• Industry Conferences/Training: Access to professional development and sponsored certifications can facilitate learning and networking within the UX and Health Tech communities.

📝 Enhancement Note: The "Senior" designation means this role is not just about executing tasks but also about strategic thinking, problem-solving complex user challenges, and potentially leading design initiatives. Growth opportunities are tied to both design craft and domain expertise.

🌐 Work Environment

Office Type: The job description mentions a "hybrid model blending flexibility and purpose — connecting teams through collaboration, learning, and a vibrant social culture." This suggests a modern office environment designed to foster collaboration, with dedicated spaces for team work, meetings, and potentially social interaction.

Office Location(s): The role is based in London, UK, with a preference for candidates located there. The hybrid nature means employees will spend some days in the office and some working remotely. Specific office address details would typically be provided during the later stages of the application process.

Workspace Context:

• Collaborative Spaces: The office will likely feature meeting rooms, breakout areas, and open-plan spaces conducive to team discussions and brainstorming sessions essential for design work.

• Technology & Tools: Access to the necessary hardware and software, including Figma and other design/collaboration tools, will be provided.

• Team Interaction: The hybrid model is designed to balance individual focus time with in-person collaboration, ensuring designers can effectively connect with Product Managers, Engineers, and Data Scientists.

Work Schedule: A hybrid work schedule is in place, requiring a balance between remote and in-office days. This offers flexibility while ensuring team cohesion and facilitating collaborative design processes. Standard working hours are expected, with the flexibility to manage time effectively.

📝 Enhancement Note: The hybrid model is a key feature of the work environment. Candidates should be comfortable with a mix of remote and in-office work, recognizing the importance of in-person collaboration for a design-focused role within a scale-up.

📄 Application & Portfolio Review Process

Interview Process: While not explicitly detailed, a typical process for a Senior UX Designer role at a tech scale-up would include:

1. Application Screening: Review of CV and portfolio.

2. Initial HR/Recruitment Call: To assess basic qualifications, cultural fit, and salary expectations.

3. Hiring Manager Interview: Deeper dive into experience, skills, and role expectations, potentially with a portfolio walkthrough.

4. Design/Technical Interview: A more in-depth portfolio review, possibly including a design exercise or case study presentation. This stage often involves meeting with other designers and/or product team members.

5. Cross-functional Interview: Meeting with Product Managers, Engineers, or Data Scientists to assess collaboration skills.

6. Final Interview/Executive Interview: With senior leadership to discuss strategic alignment and final fit.

Portfolio Review Tips:

• Structure is Key: Organize your portfolio with clear case studies, each detailing the problem, your role, the process, the solution, and the impact.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flow diagrams) to illustrate your design thinking.

• Focus on Data & AI: Highlight projects involving complex data, analytics, or AI/ML, explaining your specific contributions and design decisions in these areas.

• Articulate Your Rationale: Be prepared to explain why you made certain design choices, referencing user research, usability principles, and business goals.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Tailor to CluePoints: Emphasize projects that align with CluePoints' industry (life sciences, health tech) and their focus on RBQM, data quality, and AI.

Challenge Preparation:

• Be ready for a potential take-home design exercise or an in-interview whiteboard challenge focused on a problem relevant to clinical trial data or AI interfaces.

• Practice articulating your thought process clearly and concisely, especially under time constraints.

• Prepare to discuss your experience with Figma and design systems in detail.

• Think about how you would approach designing for regulated environments and ensuring data integrity.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate their design process, particularly for complex, data-intensive, and AI-driven products. Practical experience in regulated environments will be a strong plus.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency is explicitly required for UX design, wireframing, prototyping, and working within a shared design system.

• Design Systems: Experience in creating, maintaining, or contributing to design systems is essential.

Analytics & Reporting:

• While not explicitly listed as a required tool for the UX Designer, an understanding of how design impacts analytics and reporting metrics is beneficial. This may involve familiarity with tools used for user analytics (e.g., Google Analytics, Mixpanel, Amplitude) or data visualization platforms if relevant to the design. CRM & Automation:

• Not directly relevant to the core UX design responsibilities, but familiarity with how user data is managed within a CRM or how workflows are automated could provide context for enterprise software design.

📝 Enhancement Note: Figma and design system experience are non-negotiable. The role implies working with tools that support complex data visualization and AI interaction, even if the designer isn't directly using the analytics or AI development tools themselves.

👥 Team Culture & Values

Operations Values:

• Care: Demonstrated through a commitment to user well-being, data integrity, and patient outcomes in healthcare. This should translate into empathetic design and a focus on user safety and trust.

• Passion: A genuine enthusiasm for solving complex problems, driving innovation in clinical research, and creating impactful user experiences.

• Smart Disruption: An innovative mindset, willingness to challenge traditional approaches in clinical trials, and an openness to leveraging AI and advanced technologies to create smarter, more efficient solutions.

• Collaboration: Emphasis on working closely with Product Managers, Engineers, and Data Scientists, fostering open communication and shared ownership.

• Continuous Learning: A culture that supports professional development and encourages staying abreast of evolving design trends, AI advancements, and industry best practices.

Collaboration Style:

• Cross-functional Integration: Expected to work seamlessly with Product and Engineering teams, participating in agile ceremonies and contributing design expertise throughout the development lifecycle.

• Design Thinking Promotion: Actively championing design thinking principles and user-centered methodologies across disciplines.

• Constructive Feedback: Engaging in and providing constructive feedback on designs and processes to foster continuous improvement.

• Stakeholder Management: Effectively communicating design rationale and advocating for user needs to diverse stakeholders, including potentially non-design professionals.

📝 Enhancement Note: The company values strongly shape the expected work environment and collaboration style. Candidates should demonstrate how they embody "Care," "Passion," and "Smart Disruption" in their work and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate clinical trial data, risk management processes, and AI functionalities into intuitive user interfaces.

• Regulated Environment: Adhering to industry regulations and compliance standards while delivering innovative design solutions.

• Human-AI Interaction: Creating trust and transparency in AI-driven experiences, ensuring users understand and can effectively interact with AI outputs.

• Balancing Stakeholder Needs: Integrating feedback from diverse stakeholders (users, product, engineering, data science, regulatory) into coherent design solutions.

• Hybrid Collaboration: Maximizing design collaboration and team cohesion within a hybrid work model.

Learning & Development Opportunities:

• Specialized Design Skills: Deepen expertise in areas like data visualization, AI/ML interface design, and designing for regulated industries.

• Leadership Path: Opportunities to mentor junior designers, lead design initiatives, and contribute to strategic product decisions.

• Industry Insight: Gain in-depth knowledge of the life sciences, clinical trials, and health tech sectors.

• Sponsored Training: Access to professional development courses, workshops, and certifications to enhance skills.

📝 Enhancement Note: The challenges are directly related to the specialized nature of CluePoints' product and industry. Growth opportunities are tied to developing deeper expertise in these niche areas and advancing into leadership roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex data-rich interface. What were the key challenges, and how did you address them?"

• "How do you approach designing for AI-driven features, particularly ensuring transparency and user trust?"

• "Walk us through your process for developing an information architecture for a new feature or product."

• "How do you balance the needs of different stakeholders (users, product managers, engineers) when designing?"

• "Tell us about your experience with design systems and how you ensure consistency across a product." Company & Culture Questions:

• "What interests you about CluePoints and our mission in clinical research?"

• "How do you embody our values of Care, Passion, and Smart Disruption in your work?"

• "How do you contribute to a collaborative team environment, especially in a hybrid setting?"

• "What are your thoughts on designing for regulated industries like life sciences?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly articulate the "Why" (problem), "Who" (user/stakeholder), "What" (your solution), "How" (your process/tools), and "So What" (impact/results).

• Highlight Data & AI: Specifically call out your contributions to data-intensive or AI-related features. Explain your design decisions in these complex areas.

• Demonstrate Figma Mastery: Be ready to navigate your Figma files to show your design process, component usage, and system thinking.

• Showcase Collaboration: Explain how you worked with Product Managers, Engineers, and Data Scientists, and how you incorporated their feedback.

• Be Ready for Questions: Anticipate questions about your design choices, trade-offs, and how you handled challenges.

📝 Enhancement Note: Preparation should focus on showcasing expertise in complex data and AI design, demonstrating a robust understanding of the UX process, and aligning with CluePoints' specific values and industry.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the CluePoints careers portal.

• Portfolio Customization: Ensure your portfolio prominently features complex, data-driven products and ideally, examples of AI interaction design or analytical applications. Tailor your presentation to highlight your Figma proficiency and experience with design systems.

• Resume Optimization: Clearly articulate your 4+ years of relevant UX/Product Design experience, emphasizing achievements related to information architecture, system thinking, and designing for complex systems. Use keywords like "UX Design," "Product Design," "Figma," "AI," "Data Visualization," and "System Thinking."

• Interview Preparation: Practice articulating your design process, rationale, and the impact of your work. Be ready to discuss your experience with human-AI interaction and designing in regulated environments. Prepare specific examples for typical UX interview questions.

• Company Research: Familiarize yourself with CluePoints' RBQM and Data Quality Oversight solutions, their mission, and their stated values (Care, Passion, Smart Disruption). Understand the challenges and opportunities within the clinical trials industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---