Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Maven Clinic

Location: New York, NY / Remote, US (Hub cities)

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: April 21, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid / Remote

🚀 Role Summary

• Spearhead the design and evolution of Maven's member-facing digital experiences, with a strong emphasis on integrating AI-native design principles.

• Define strategic approaches for AI behavior in sensitive healthcare contexts, focusing on trust, clarity, and ethical considerations.

• Drive end-to-end product design ownership for complex, cross-functional initiatives from ideation to delivery.

• Mentor and elevate the skills of junior designers and non-design partners in AI-driven design methodologies and problem-solving.

📝 Enhancement Note: While the title is "Senior Product Designer," the emphasis on "joint ownership," "identifying the right problems," "making strategic calls under ambiguity," and "setting a standard" indicates a role with significant strategic influence and leadership expectations, often associated with Principal or Lead Designer levels in other organizations. The AI fluency and "vibe coding" requirements are highly specialized, suggesting a need for designers who can bridge the gap between cutting-edge AI capabilities and user-centric design in a regulated industry.

📈 Primary Responsibilities

• Own the complete member experience lifecycle, from initial concept and problem definition through to final execution and delivery, making critical decisions on scope, prioritization, and trade-offs.

• Develop and implement innovative AI interaction models for high-stakes women’s and family health, specifically addressing how AI communicates uncertainty, knows when to defer to human clinicians, and builds trust with users.

• Create functional, high-fidelity prototypes leveraging AI-assisted coding tools (e.g., Cursor, Claude Code), and champion the adoption of these advanced prototyping methods across the team.

• Design and establish scalable, reusable AI-powered design patterns, including confidence indicators, seamless human-AI handoffs, and progressive disclosure mechanisms, to be integrated into Maven's design system.

• Collaborate strategically with Engineering, Product Management, Clinical teams, and Data Science to translate AI model outputs into intuitive interfaces, influence problem framing, and ensure cross-functional alignment.

• Actively mentor designers and cross-functional partners, fostering their independence, enhancing their problem-solving capabilities, and collectively raising the design team's overall standard of excellence.

• Proactively identify and resolve inter-departmental conflicts and communication gaps, effectively bridging perspectives from design, clinical, and product stakeholders.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, technical execution (AI-assisted coding), and cross-functional influence, typical of senior roles in innovative tech companies. The focus on defining AI behavior in healthcare underscores the critical need for ethical design and user trust.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of progressive experience in product design, with a proven track record of shipping complex, user-centered digital products.

Required Skills:

• AI Fluency: Daily, practical experience using AI tools (e.g., Claude, Figma AI, Cursor, Midjourney) with advanced prompting and synthesis capabilities; ability to guide and mentor others in AI tool utilization.

• AI-Assisted Prototyping: Proficiency in using AI tools to generate functional code for high-fidelity prototypes; comfort in pushing the boundaries of AI in design execution.

• Technical Depth: Experience shipping code to production environments; ability to engage in informed discussions regarding backend architecture, AI model behavior, system constraints, and technical feasibility.

• Strategic Design Ownership: A robust portfolio showcasing not only design quality but also evidence of strategic leadership, including defining success metrics, navigating ambiguity, influencing product direction, and demonstrating quantifiable impact.

• Cross-functional Leadership: Proven ability to drive complex, multi-team projects to completion, effectively building momentum and consensus without direct managerial authority.

• Platform Design: Extensive experience designing for both mobile applications (iOS/Android) and responsive web interfaces.

• Systems Thinking: Capacity to conceptualize and articulate holistic, scalable systems beyond individual user flows, applicable across various programs and features.

• Ambiguity Tolerance: Enthusiasm for tackling complex, ill-defined problems and making decisive calls in uncertain environments.

Preferred Skills:

• Experience within the healthcare or health tech industry, or other regulated domains.

• Prior work experience with Machine Learning (ML) and AI teams on data-driven or model-centric products.

• Experience contributing to, or actively building, a consumer-grade design system, including advanced implementation of features like Figma variables and complex component architectures.

📝 Enhancement Note: The "AI Fluency" and "AI-Assisted Prototyping" requirements are highly specific and indicate a forward-thinking role. The "Technical Depth" requirement is crucial for a Senior Designer in this context, enabling them to effectively collaborate with engineering on AI integrations. The portfolio emphasis on "strategic ownership" and "quantifiable impact" is a key differentiator for senior-level operations and product roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Strategic Impact: Showcase case studies demonstrating how your design strategy directly influenced business objectives, such as user adoption, engagement, or conversion rates within a product. Provide clear metrics and ROI where possible.

• Problem Framing & Solution Design: Include examples where you identified a critical user or business problem, articulated the underlying causes, and designed a comprehensive solution, detailing the design process and rationale.

• AI Integration Case Studies: Present specific projects where you leveraged AI tools in your design workflow or designed AI-powered features. Detail your approach to prompt engineering, AI-assisted prototyping, and ethical AI considerations.

• Systemic Design Thinking: Demonstrate your ability to design scalable systems and patterns that can be applied consistently across multiple products or features, contributing to a cohesive user experience and efficient design workflow.

Process Documentation:

• Workflow Optimization: Document instances where you analyzed and improved existing design workflows, potentially by introducing new tools, methodologies, or AI assistance to increase efficiency and quality.

• Cross-functional Collaboration Frameworks: Illustrate how you've established or utilized processes for effective collaboration with Product, Engineering, Clinical, and Data teams, highlighting communication strategies and alignment mechanisms.

• Design System Contribution: Detail your involvement in the creation, evolution, or application of a design system, emphasizing how it supported scalability, consistency, and faster iteration cycles.

📝 Enhancement Note: For a role emphasizing AI and strategic ownership, the portfolio must go beyond static mockups. It needs to demonstrate the candidate's ability to think systemically, drive strategic outcomes, and adeptly integrate emerging technologies like AI into their design process and workflow.

💵 Compensation & Benefits

Salary Range: $180,000 - $200,000 per year.

Benefits:

• Comprehensive Health Coverage: Employer-covered health, dental, and vision insurance plans.

• Maven for Mavens: Access to Maven's full platform and specialist care, including mental health, reproductive health, family planning, and pediatrics.

• Whole-Self Care: Support through dedicated wellness partnerships.

• Work Environment Benefits: Hybrid work model, in-office meals, and collaborative workdays.

• Generous Parental Leave: 16 weeks of 100% paid parental leave and a new parent stipend (for employees with 1+ year of tenure).

• Professional Development: Annual stipend for professional development and access to a personal career coach via Maven for Mavens.

• Retirement Savings: 401K matching for US-based employees with immediate vesting.

Working Hours: Assumed standard 40-hour work week, with flexibility inherent in a hybrid/remote role and a focus on outcomes over strict hours.

📝 Enhancement Note: The salary range is competitive for a Senior Product Designer role in New York City. The benefits package is robust, with a notable emphasis on employee well-being and family support, aligning with Maven's mission. The "Maven for Mavens" benefit is a unique offering that directly leverages the company's core service.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Tech / Digital Health. Maven Clinic operates at the intersection of healthcare and technology, providing virtual care solutions focused on women and families. This industry is characterized by rapid innovation, regulatory considerations, and a strong mission-driven ethos.

Company Size: Maven Clinic is a well-established scale-up, indicated by its significant funding rounds and numerous awards. This suggests a company that balances the agility and innovation of a startup with the structure and processes of a growing enterprise.

Founded: Founded in 2014, Maven Clinic has over a decade of experience in the digital health space, building a mature platform and a recognized brand.

Team Structure:

• The role likely sits within a Product Design team that collaborates closely with dedicated Product Management, Engineering, Clinical, and Data Science teams.

• Reporting structure is likely to a Head of Product Design or Design Lead, with direct collaboration across various functional departments.

Methodology:

• Data-Driven Design: Emphasis on using data and analytics to inform design decisions and measure impact, particularly in relation to AI model performance and user behavior.

• Agile & Iterative Development: Likely utilizes agile methodologies for product development, requiring designers to be adaptable and comfortable with iterative design cycles.

• AI-Native Approach: A core methodology is the integration of AI into the design process and product features, aiming for smarter, faster, and more effective solutions.

Company Website: https://www.mavenclinic.com/

📝 Enhancement Note: Maven Clinic's mission-driven culture, combined with its focus on innovation and AI, creates a unique environment. The extensive awards highlight a strong commitment to employee experience and impact. The health tech sector demands a high degree of empathy, ethical consideration, and cross-functional collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a mid-to-senior level of individual contribution with significant autonomy and influence. It requires not only design execution but also strategic thinking, problem identification, and the ability to mentor others.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead or Head of Product Design, with dotted-line reporting or strong collaborative relationships with Product Managers, Engineering Leads, and potentially Data Science leads for specific initiatives.

Operations Impact: The Senior Product Designer's impact is critical in shaping the user experience of Maven's core platform, directly influencing member engagement, clinical outcomes, and the overall perception of Maven as an innovative and trustworthy healthcare provider. Their work with AI will be instrumental in defining the future of the platform and its competitive edge.

Growth Opportunities:

• Leadership Progression: Potential to grow into a Principal Designer, Lead Designer, or even a management role overseeing a design pod or team.

• Specialization: Deepen expertise in AI-driven design, healthcare UX, or design systems, becoming a subject matter expert within the company and industry.

• Strategic Influence: Increased involvement in product strategy, roadmap planning, and defining the long-term vision for Maven's member experience.

• Mentorship Development: Hone leadership and coaching skills by formally or informally mentoring junior designers and contributing to team-wide skill development.

📝 Enhancement Note: The role offers a clear path for growth beyond individual contribution, emphasizing leadership, strategic impact, and specialization in a cutting-edge field (AI in healthcare). The emphasis on mentoring suggests a culture that values knowledge sharing and team development.

🌐 Work Environment

Office Type: Maven Clinic offers a hybrid work model, allowing for flexibility between remote work and in-office collaboration. This suggests a dynamic environment that balances individual focus with team synergy.

Office Location(s): The role is based in New York, NY, with options for remote work across the US, particularly in "hub cities." This indicates a distributed team structure with opportunities for in-person collaboration in key locations.

Workspace Context:

• Collaborative Hubs: The office environment likely fosters collaboration through shared workspaces, meeting rooms, and planned in-office days designed for team interaction.

• Technology Enablement: Access to industry-standard design tools, AI platforms, and communication technologies is expected to support both remote and in-office work.

• Cross-functional Interaction: The workspace is designed to facilitate regular interaction with Product Managers, Engineers, Clinical Experts, and Data Scientists, fostering a holistic approach to product development.

Work Schedule: While a standard 40-hour work week is typical, the hybrid and remote aspects, coupled with the nature of product development, suggest a degree of flexibility. The focus is on delivering high-quality work and achieving project milestones, allowing for adaptable scheduling where possible.

📝 Enhancement Note: The hybrid/remote model with "hub cities" suggests a thoughtful approach to distributed work, aiming to retain the benefits of in-person collaboration while accommodating employee flexibility. This model is increasingly common in tech and requires strong communication and self-management skills from employees.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and alignment with the role's core requirements.

• Portfolio Presentation & Design Challenge: A session where candidates present their portfolio, focusing on strategic impact, problem-solving, and AI integration. This may be followed by a take-home design challenge or a live whiteboard exercise focusing on a specific problem relevant to Maven's platform.

• Cross-functional Interviews: Interviews with key stakeholders from Product Management, Engineering, and Clinical teams to assess collaboration skills, technical understanding, and strategic thinking.

• Hiring Manager Interview: A final interview with the hiring manager to discuss role expectations, team dynamics, career growth, and overall fit.

Portfolio Review Tips:

• Highlight AI Proficiency: Clearly demonstrate your experience using AI tools in your design process, from ideation to prototyping. Showcase specific examples of AI-assisted coding or pattern generation.

• Emphasize Strategic Impact: For each case study, articulate the business problem, your strategic approach, the metrics you influenced (e.g., engagement, conversion, retention), and the ROI achieved.

• Showcase Problem-Solving in Ambiguity: Present scenarios where you navigated complex or undefined problems, detailing your thought process, decision-making, and the solutions you developed.

• Detail Cross-functional Collaboration: Explain how you partnered with diverse teams, managed stakeholder expectations, and resolved conflicts to drive projects forward.

• Focus on Systemic Design: Illustrate how your solutions contribute to or build upon a scalable design system and overall product architecture.

Challenge Preparation:

• Understand Maven's Mission: Thoroughly research Maven Clinic's services, target audience, and the health tech landscape. Be prepared to discuss how AI can ethically and effectively enhance women's and family health experiences.

• AI Ethics in Healthcare: Be ready to discuss the ethical considerations of AI in healthcare, such as data privacy, bias, transparency, and building trust with vulnerable user populations.

• Prototyping and Technical Acumen: If a challenge involves prototyping, be prepared to discuss technical feasibility and potentially demonstrate AI-assisted coding skills.

• Strategic Thinking: Practice framing problems, defining success metrics, and outlining a strategic approach to design solutions that align with business goals and user needs.

📝 Enhancement Note: The emphasis on AI fluency, strategic ownership, and cross-functional leadership suggests that interviews will probe deeply into how candidates think and collaborate, not just what they can design. The portfolio review is critical for demonstrating these senior-level capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (including variables, components, and potentially plugins), Adobe Creative Suite.

• AI-Assisted Coding: Cursor, Claude Code, or similar AI coding environments for rapid prototyping and development.

• Prototyping Tools: While Figma is primary, experience with tools like Principle, Framer, or others for advanced animations/interactions might be beneficial.

Analytics & Reporting:

• Product Analytics Platforms: Amplitude, Mixpanel, Google Analytics, or similar for understanding user behavior and product performance.

• Data Visualization Tools: Tableau, Looker, or internal dashboards for interpreting data and communicating insights.

CRM & Automation:

• While not directly a designer's primary tool, understanding how design impacts CRM data (e.g., lead generation forms) and marketing automation workflows can be advantageous. Familiarity with Salesforce, HubSpot, or similar CRMs is a plus.

• Collaboration & Project Management: Jira, Confluence, Asana, Slack for team communication and workflow management.

📝 Enhancement Note: The explicit mention of AI-assisted coding tools like Cursor and Claude Code is a significant differentiator. Proficiency in Figma, especially its advanced features like variables, is expected for design system work. Familiarity with product analytics is crucial for demonstrating data-driven design impact.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A deep commitment to improving healthcare access and outcomes for women and families. Designers are expected to align with and contribute to this mission.

• AI-Native Innovation: A culture that embraces and actively explores the potential of AI to transform healthcare delivery and user experiences.

• Empathy and Trust: A fundamental value in designing for sensitive health journeys, prioritizing user well-being, privacy, and building strong user trust.

• Data-Informed Decision Making: Utilizing data and research to guide design choices and measure the effectiveness of solutions.

• Collaboration and Transparency: Fostering open communication and strong partnerships across all departments to achieve shared goals.

• Continuous Learning & Growth: Encouraging professional development and the adoption of new technologies and methodologies.

Collaboration Style:

• Partnership-Oriented: Designers work as integral partners with Product, Engineering, and Clinical teams, not just as executors of requirements.

• Iterative Feedback Loops: Regular design reviews, critiques, and feedback sessions are integral to the process, involving stakeholders at various stages.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and insights, particularly around AI and design system development.

📝 Enhancement Note: The core values revolve around empathy, mission, and innovation, particularly with AI. The collaboration style is expected to be highly integrated and iterative, reflecting a modern product development environment focused on solving complex problems together.

⚡ Challenges & Growth Opportunities

Challenges:

• Defining AI Ethics in Healthcare: Navigating the complex ethical landscape of AI in sensitive health contexts, ensuring user trust, privacy, and equitable access.

• Balancing Innovation with Regulation: Integrating cutting-edge AI features while adhering to healthcare regulations and ensuring data security and compliance.

• Cross-functional Alignment under Ambiguity: Driving consensus and alignment among diverse stakeholders (Product, Engineering, Clinical, Data) when faced with novel AI challenges and undefined problem spaces.

• Raising the Bar for AI Design: Establishing and championing best practices for AI-native design that the entire team can adopt and build upon.

Learning & Development Opportunities:

• AI in Design Specialization: Opportunity to become a leading expert in AI-driven design within the health tech industry.

• Industry Conferences & Certifications: Access to leading conferences and potential certifications related to AI, UX research, and healthcare innovation.

• Mentorship Programs: Formal or informal mentorship from senior leadership and the opportunity to mentor emerging talent within the design team.

• Exposure to Cutting-Edge Technology: Working directly with AI models, advanced coding tools, and innovative product strategies.

📝 Enhancement Note: The challenges are significant and directly related to the role's unique focus on AI in healthcare. The growth opportunities are substantial, offering a chance to shape the future of a critical industry segment and develop highly sought-after skills.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to define the behavior of an AI system in a high-stakes environment. What were the key considerations, and how did you approach building trust with users?" (Preparation: Focus on ethical AI, transparency, and user control. Use examples of AI uncertainty communication or human-AI handoffs.)

• "How would you approach designing an AI-powered feature that needs to integrate seamlessly with existing clinical workflows and potentially defer to human expertise? What metrics would you track to measure its success?" (Preparation: Think about system design, user journey mapping, and defining KPIs for AI adoption and efficacy.)

Company & Culture Questions:

• "What excites you most about Maven Clinic's mission, and how do you see your role as a Senior Product Designer contributing to it, especially with the integration of AI?" (Preparation: Reiterate understanding of Maven's mission and connect your AI design skills to its impact on women's and family health.)

• "How do you approach mentoring junior designers or non-design partners, particularly when introducing them to new technologies like AI-assisted design tools?" (Preparation: Share specific mentoring techniques, examples of successful coaching, and your philosophy on team development.)

Portfolio Presentation Strategy:

• Storytelling with Data: Frame each case study as a narrative: the problem, your strategic approach, the detailed solution (showcasing AI integration), and the measurable impact.

• Emphasize AI Workflow: Clearly articulate how you used AI tools in each project – not just what the final output was. Show the process, the prompts, the iterations.

• Strategic Rationale: For every design decision, articulate the strategic thinking behind it. Why this approach? What were the trade-offs? How did it align with business goals?

• Systems Thinking Visuals: If possible, include diagrams or visuals that illustrate how your designs fit into a larger system or design language.

• Interactive Elements: Be prepared to walk through interactive prototypes or Figma files, demonstrating your attention to detail and interaction design craft.

📝 Enhancement Note: The interview preparation advice focuses on demonstrating the specific skills and mindset Maven Clinic is seeking: strategic thinking, AI fluency, ethical considerations in healthcare, and strong cross-functional leadership. Portfolio presentation is key to showcasing these capabilities.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Greenhouse portal link.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best highlight your experience with AI-driven design, strategic ownership, and complex problem-solving in a product context. Ensure each case study clearly articulates the problem, your process, your strategic decisions, and the measurable impact.

• Tailor Your Resume: Optimize your resume to emphasize keywords related to Product Design, UX/UI, AI Fluency, AI-assisted Prototyping, Systems Thinking, Cross-functional Leadership, and any relevant healthcare experience. Quantify your achievements whenever possible.

• Prepare Your Portfolio Presentation: Practice walking through your selected case studies, focusing on clear storytelling, strategic rationale, and demonstrating your AI workflow. Be ready to answer in-depth questions about your design process and decision-making.

• Research Maven Clinic: Thoroughly understand Maven's mission, services, target audience, and their innovative use of AI in healthcare. Prepare thoughtful questions about the role, the team, and the company's future vision.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.