Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Fundraise Up

Location: Serbia - Remote

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-06-22

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Drive end-to-end product design for a complex global donation ecosystem, encompassing both B2B enterprise tools and B2C checkout experiences.

• Solve intricate UX architecture challenges, ensuring seamless user journeys and high conversion rates across various product domains.

• Leverage data and AI as default tools to inform design decisions, validate hypotheses, and optimize user behavior.

• Champion accessibility standards (WCAG) to create inclusive and intuitive interfaces for a diverse global user base.

• Collaborate within cross-functional squads, partnering closely with Product Owners, engineers, and analysts to deliver polished, impactful solutions.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, implying a significant level of autonomy, strategic input, and ownership over product domains. The emphasis on "solving complex UX architecture challenges" and "driving end-to-end product design" suggests a need for strong systems thinking and the ability to manage ambiguous problem spaces. The integration of AI as a "default tool" is a key differentiator, requiring candidates to demonstrate proactivity and fluency in leveraging these technologies.

📈 Primary Responsibilities

• Lead the design process from concept to launch for specific product domains within Fundraise Up's global donation ecosystem.

• Translate ambiguous problems and business goals into well-defined user flows, wireframes, prototypes, and high-fidelity UI designs.

• Collaborate closely with Product Owners to understand business objectives and user needs, aligning design solutions with strategic priorities.

• Partner with engineers to ensure design feasibility, providing clear specifications and iterating based on technical constraints.

• Work with UX Researchers to design and execute user studies, gather feedback, and analyze user behavior to inform design iterations.

• Utilize analytics data to hypothesize, test, and measure the impact of design decisions on key metrics, particularly conversion rates.

• Drive consistency and coherence across the platform's various components, including donation widgets, portals, and admin tools.

• Actively integrate AI tools into the design workflow for ideation, research synthesis, content generation, and process optimization.

• Ensure all designs adhere to WCAG accessibility standards, promoting inclusivity and usability for all users.

• Contribute to the evolution of the design system and best practices within the product team.

📝 Enhancement Note: The responsibilities highlight a blend of strategic and tactical design work. The emphasis on "turning ambiguous problems into polished, shipped solutions" suggests a need for proactive problem-solving and end-to-end ownership. The explicit mention of leveraging AI as a "default tool" indicates that candidates should not only be proficient designers but also early adopters and practitioners of AI in their workflow.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in design principles, user-centered design methodologies, and human-computer interaction is expected, typically gained through formal education or equivalent practical experience.

Experience: 5+ years of dedicated product design experience, with a significant portion focused on complex B2B SaaS platforms, FinTech, or large-scale e-commerce environments.

Required Skills:

• Proven expertise in end-to-end product design, from discovery and ideation through to final implementation and iteration.

• Strong systems-thinking capabilities to navigate and design complex, interconnected product ecosystems.

• Proficiency in user research methodologies, including qualitative and quantitative data analysis to inform design decisions.

• Demonstrated ability to collaborate effectively with Product Managers, Engineers, and Data Analysts in a cross-functional environment.

• Excellent communication and presentation skills, with the ability to articulate design rationale and influence stakeholders.

• Fluency in English (B2 level or higher) for seamless communication within a globally distributed team.

• Experience designing for enterprise-grade B2B tools and seamless consumer-facing (B2C) checkout experiences.

• Proficiency in designing intuitive and inclusive interfaces that meet WCAG accessibility standards.

• Active and meaningful use of AI tools in daily design workflows, with an understanding of where AI adds value. Preferred Skills:

• Experience specifically designing payment flows, checkouts, or FinTech products with a strong focus on conversion rate optimization.

• Advanced prototyping skills, capable of creating high-fidelity interactive prototypes to test complex interactions and user flows.

• Advanced motion design skills to create delightful and functional micro-interactions that enhance user experience.

• Solid understanding of front-end technologies (HTML/CSS, React) to facilitate better collaboration with engineering teams and understand technical feasibility.

• A background in nonprofit technology or a demonstrable passion for the impact of NGOs.

📝 Enhancement Note: The requirements emphasize a blend of core product design skills with specialized experience in complex environments and a forward-thinking approach to technology (AI). The portfolio requirement is particularly crucial, focusing on problem-solving and impact measurement rather than just visual polish.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing shipped products that demonstrate your ability to solve complex business problems.

• Case studies detailing your design process, including problem definition, user research, ideation, wireframing, prototyping, testing, and iteration.

• Evidence of how you navigated complex user flows, enterprise-grade systems, and consumer-facing interactions.

• Metrics and data demonstrating the measurable impact of your design solutions on key business objectives, such as conversion rates, user engagement, or task completion.

• Examples of how you have ensured design consistency across multiple product touchpoints or platforms.

• Demonstrations of your approach to accessibility (WCAG compliance) in your designs. Process Documentation:

• Clearly articulate your end-to-end design process, from problem identification and user research to solution delivery and post-launch analysis.

• Showcase your methodology for turning ambiguous problems into actionable design sprints.

• Provide examples of how you integrate user feedback, data analytics, and AI insights into your design iterations.

• Detail your strategies for ensuring design consistency and scalability across a complex product ecosystem.

📝 Enhancement Note: The portfolio requirements are heavily focused on demonstrating a strategic and impactful design process, emphasizing problem-solving, data validation, and measurable results, rather than just visual aesthetics. The inclusion of AI in the portfolio context suggests showcasing how AI was integrated into the design workflow.

💵 Compensation & Benefits

Salary Range: 375,000 - 586,000 Serbian dinars (RSD) gross per year. The final compensation will be determined based on the candidate's relevant experience, skills, qualifications, alignment with role requirements, and location.

Benefits:

• Comprehensive private medical insurance for the employee and their family.

• Generous paid time off: 20 vacation days, 15 public holidays, and 5 company-paid sick leave days annually.

• Opportunities for professional development: English learning courses and relevant professional education support.

• Wellness and lifestyle support: Reimbursement for gym or swimming pool access.

• Home Office Setup Assistance: Company support for purchasing essential furniture (office chair, desk, monitor) and other items to create a comfortable remote workspace.

• Co-working space options available.

• Meaningful equity options, reflecting a long-term focus and shared success.

• Remote working flexibility.

Working Hours: 40 hours per week, with a focus on results and flexibility inherent in a remote work environment.

📝 Enhancement Note: The salary range is provided in Serbian Dinars and is gross. The compensation will be adjusted based on candidate qualifications and location within Serbia. The benefits package is robust, emphasizing comprehensive health, well-being, professional development, and remote work support, including equity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / SaaS (Software as a Service), specifically focused on the Nonprofit sector.

Company Size: 160+ product professionals, indicating a growing, established, and significant presence in its market.

Founded: Fundraise Up is a modern tech company, with its founding date not explicitly stated but implied to be recent enough to foster a dynamic and innovative culture.

Team Structure:

• Operates as a distributed team of over 160 product professionals across various European countries (Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, Cyprus).

• Employs a flat structure, minimizing politics and prioritizing efficient collaboration and impactful work.

• Cross-functional squads are the primary operating unit, integrating Product Owners, designers, engineers, and analysts. Methodology:

• Data-driven decision-making is a core tenet, heavily relying on user research and analytics to validate hypotheses and measure impact.

• AI is integrated as a default tool across daily workflows, expected to be leveraged for problem-solving and efficiency gains.

• Emphasis on thoughtful collaboration, strong engineering practices, and a product-first mindset.

• Focus on innovation that directly impacts results, such as faster load times and higher conversion rates.

Company Website: https://fundraiseup.com/

📝 Enhancement Note: Fundraise Up positions itself as a modern, collaborative, and impact-driven tech company. The distributed nature of the team and the emphasis on a flat structure suggest an environment that values autonomy, transparency, and direct contribution. The integration of AI as a fundamental tool is a key cultural and operational differentiator.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Senior Product Designer level, signifying a high degree of autonomy, strategic influence, and ownership. Senior designers are expected to lead complex projects, mentor junior team members (implicitly), and contribute to the overall design strategy and system.

Reporting Structure: The Senior Product Designer will embed within a cross-functional squad, reporting to a Product Owner or Design Lead within that squad. There's a clear emphasis on collaboration within the squad and with other product professionals (UX Research, Analytics).

Operations Impact: The role has a direct and significant impact on revenue generation for nonprofits by optimizing donation conversion rates. Design decisions directly influence the platform's effectiveness, leading to more funds raised for global causes. This role bridges the gap between user experience and tangible business outcomes.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like B2B SaaS UX architecture, FinTech conversion optimization, or accessibility design.

• Leadership: Potential to grow into a Lead Product Designer role, managing design initiatives or mentoring other designers.

• Cross-functional Expertise: Expand knowledge in product management, user research, and data analysis through close collaboration.

• AI Fluency: Develop advanced skills in leveraging AI for design, becoming a go-to expert within the organization.

• Industry Impact: Contribute to a product that directly supports the nonprofit sector, offering a sense of purpose and impact.

📝 Enhancement Note: The Senior Product Designer role offers substantial growth potential, not just in design skills but also in strategic leadership and specialized domain expertise, particularly in FinTech and AI integration within design. The impact on the nonprofit sector adds a unique dimension to career progression.

🌐 Work Environment

Office Type: Fully Remote. Team members are distributed across various countries, fostering a remote-first culture.

Office Location(s): Although the role is remote, the team is primarily based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. This suggests opportunities for potential in-person meetups or co-working collaborations within these regions.

Workspace Context:

• Collaborative Environment: Despite being remote, the company fosters a strong sense of collaboration through its squad structure and emphasis on communication tools.

• Tools & Technology: Access to modern design tools, AI platforms, and the necessary infrastructure to support remote work effectively.

• Team Interaction: Regular interaction with Product Owners, engineers, analysts, and UX researchers within cross-functional squads.

Work Schedule: The standard working hours are 40 per week. Given the remote and distributed nature, there's an inherent flexibility, but consistent availability for team collaboration and meetings is expected, likely aligning with European time zones.

📝 Enhancement Note: The work environment is explicitly remote, requiring self-discipline and strong communication skills. The company provides support for home office setups and co-working, aiming to create an optimal and productive remote workspace for its employees.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application, resume, and portfolio to assess core qualifications and experience.

• Portfolio Presentation & Discussion: Candidates will likely present their portfolio, focusing on case studies that demonstrate their problem-solving approach, systems thinking, and impact. Expect deep dives into specific projects, design decisions, and how data/AI was used.

• Cross-functional Interviews: Conversations with Product Owners, Engineers, and potentially other designers to evaluate collaboration skills, technical understanding, and cultural fit.

• Problem-Solving/Design Challenge: A practical exercise, possibly a take-home assignment or a live design critique, to assess design thinking, process, and ability to handle ambiguity.

• Final Interview: Potentially with a hiring manager or senior leadership to discuss overall fit, career aspirations, and strategic alignment.

Portfolio Review Tips:

• Focus on Process, Not Just Polish: Select case studies that clearly articulate the problem, your thought process, how you used data and AI, the trade-offs you made, and the measurable impact of your solutions.

• Showcase Systems Thinking: Highlight projects where you designed for complex ecosystems, ensuring consistency and scalability across multiple touchpoints.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs, particularly in conversion rate optimization.

• Explain AI Integration: Clearly describe how you leveraged AI tools in your workflow and the value it brought to the project.

• Tailor to Fundraise Up: Emphasize experience in B2B SaaS, FinTech, or large-scale e-commerce, and any connection to the nonprofit sector.

Challenge Preparation:

• Understand the Ecosystem: Familiarize yourself with Fundraise Up's product suite (donation widgets, portals, admin tools) and the nonprofit fundraising landscape.

• Practice Problem Decomposition: Be ready to break down ambiguous problems into smaller, manageable parts and propose design solutions supported by rationale.

• Articulate Trade-offs: Prepare to discuss design decisions in the context of business goals, technical constraints, and user needs.

• AI Application: Be ready to discuss how you would use AI to approach a given design challenge.

📝 Enhancement Note: The interview process heavily emphasizes practical application of design skills, problem-solving, and the ability to articulate impact and process. The portfolio is a critical component, and candidates should prepare to deep-dive into their case studies, especially concerning data, AI, and systems thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency with industry-standard design and prototyping tools is essential. While not specified, expect tools like Figma, Sketch, Adobe Creative Suite, or similar.

• AI Tools: Active and meaningful use of AI in daily workflows is a requirement. This could include AI-powered research synthesis tools, content generation aids, ideation platforms, or design assistants.

• Collaboration Platforms: Tools for team communication and project management (e.g., Slack, Jira, Asana).

Analytics & Reporting:

• Experience working with analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) to track user behavior, form hypotheses, and measure design impact.

• Ability to interpret data dashboards and reports to inform design decisions. CRM & Automation:

• While not directly a CRM role, understanding how design integrates with user journeys in broader SaaS platforms is beneficial.

• Familiarity with how design impacts automated workflows and user engagement is an asset.

📝 Enhancement Note: The explicit mention of AI as a "default tool" indicates that proficiency and practical experience with various AI applications relevant to design and product development will be highly valued and likely assessed. Experience with analytics platforms is crucial for demonstrating data-informed design.

👥 Team Culture & Values

Operations Values:

• Innovation: Continuous pursuit of better solutions, leveraging new technologies like AI to enhance product capabilities and user experiences.

• Impact-Driven: A strong focus on tangible results, particularly in increasing donations for nonprofit organizations.

• Collaboration: Open and thoughtful teamwork within cross-functional squads and across a globally distributed team.

• Transparency: Open sharing of company growth, revenue, and future plans, fostering trust and alignment.

• User-Centricity: Deep empathy for users (both nonprofits and donors) to create seamless and accessible experiences.

• Efficiency: Streamlining processes and leveraging technology to achieve goals effectively.

Collaboration Style:

• Squad-Based: Work is organized into cross-functional squads, promoting tight-knit collaboration and shared ownership.

• Remote-First: Communication and collaboration are optimized for a distributed environment, relying on digital tools and clear asynchronous communication practices.

• Flat Structure: Encourages direct communication and feedback, minimizing hierarchical barriers.

• Product Mindset: All team members are encouraged to think like product owners, contributing to the overall vision and success of the platform.

📝 Enhancement Note: The company culture emphasizes a modern, collaborative, and impact-focused approach. The integration of AI and the flat structure are key elements that influence how teams operate and collaborate.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Scale and Complexity: Balancing the needs of enterprise B2B clients with seamless B2C donation experiences across a large, interconnected product ecosystem presents significant UX architecture challenges.

• Data Interpretation and AI Integration: Effectively translating user behavior data and leveraging AI tools to drive design decisions requires strong analytical skills and adaptability to evolving AI capabilities.

• Maintaining Consistency: Ensuring a cohesive and branded user experience across multiple product components (widgets, portals, admin tools) while managing technical dependencies.

• Remote Collaboration Dynamics: Effectively collaborating and building strong relationships within a globally distributed team requires excellent communication and proactive engagement.

Learning & Development Opportunities:

• AI Advancement: Becoming a leader in applying AI to product design, constantly learning and experimenting with new tools and techniques.

• FinTech & CRO Expertise: Deepening knowledge in financial technology design and conversion rate optimization strategies.

• Product Strategy: Gaining exposure to product strategy through close collaboration with Product Owners and leadership.

• Cross-functional Skill Development: Learning from engineers, researchers, and analysts to broaden understanding of the product development lifecycle.

• Impactful Work: Contributing to a mission-driven organization that empowers nonprofits globally.

📝 Enhancement Note: The role offers significant opportunities to tackle complex design problems at scale, integrate cutting-edge AI technologies, and grow within a mission-driven company. The challenges are framed as opportunities for skill development and professional growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, multi-faceted ecosystem. How did you ensure consistency and address user needs across different components?" (Focus on systems thinking, process, and cross-functional collaboration.)

• "How do you approach turning ambiguous problems into shippable product features? Walk us through your process, including how you use data and research." (Highlight your end-to-end design process, data-informed decision-making.)

• "Where do you see AI having the most impact in product design today, and how have you integrated AI into your own workflow? Provide a specific example." (Demonstrate your fluency and practical application of AI tools.)

• "How do you balance user needs with business goals and technical constraints, especially in a FinTech or high-conversion environment?" (Showcase your ability to negotiate trade-offs and prioritize effectively.) Company & Culture Questions:

• "Fundraise Up uses AI as a default tool. How do you see this changing the role of a Product Designer, and what's your perspective on AI's future in design?" (Assess your forward-thinking approach and adaptability.)

• "We have a flat structure and a distributed team. How do you thrive in such an environment, and what strategies do you use for effective remote collaboration?" (Evaluate your communication, autonomy, and teamwork skills.)

• "What excites you about Fundraise Up's mission to help nonprofits, and how does that align with your career goals?" (Gauge your passion for the company's mission and cultural fit.) Portfolio Presentation Strategy:

• Structure Your Case Studies: For each project, clearly define the problem, your role, the process you followed (including research, ideation, AI usage, and iteration), the solutions you designed, and the measurable impact achieved.

• Quantify Everything Possible: Use data, metrics, and KPIs to showcase the success of your designs, especially conversion rates.

• Explain Your "Why": Be prepared to articulate the rationale behind every significant design decision, linking it back to user needs and business objectives.

• Demonstrate Systems Thinking: Show how your designs fit into a larger product ecosystem and how you ensured consistency.

• Be Ready for Deep Dives: Anticipate detailed questions about your process, tools, and specific challenges encountered.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical application of design skills, a strong understanding of data and AI, and the ability to articulate impact and process within a collaborative, remote environment.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit Your Application: Complete the application form via the provided link on the Fundraise Up careers page.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your experience in complex SaaS, FinTech, or e-commerce environments. Ensure these highlight your systems thinking, data-informed decision-making, AI integration, and measurable impact. Tailor your portfolio presentation to align with Fundraise Up's focus on conversion optimization and nonprofit impact.

• Optimize Your Resume: Clearly articulate your 5+ years of relevant experience, emphasizing key skills such as UX architecture, B2B/B2C design, WCAG, AI tool usage, and cross-functional collaboration. Quantify achievements wherever possible.

• Prepare Your Narrative: Be ready to discuss your design process, how you leverage AI, and your approach to solving complex UX challenges. Practice presenting your portfolio case studies, focusing on storytelling, rationale, and impact.

• Research Fundraise Up: Understand their product, mission, and company culture. Be prepared to discuss why you are a good fit and how your skills align with their goals, particularly their emphasis on AI and impact for nonprofits.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.