Senior Product Designer

Fundraise Up
Full-timeβ€’$2,900-4,000/month (USD)

πŸ“ Job Overview

Job Title: Senior Product Designer

Company: Fundraise Up

Location: Armenia - Remote

Job Type: Full-time

Category: Product Design / UX/UI Design

Date Posted: 2026-06-22

Experience Level: Senior (5+ years)

Remote Status: Fully Remote

πŸš€ Role Summary

  • Drive end-to-end product design within a global donation ecosystem, focusing on complex UX architecture and enterprise-grade B2B tools alongside seamless B2C checkout experiences.

  • Leverage AI as a standard tool for problem-solving and workflow enhancement, demonstrating fluency and identifying opportunities for its application in design.

  • Collaborate closely with cross-functional squads, including Product Owners, engineers, and analysts, to transform ambiguous problems into polished, shipped solutions that directly impact conversion rates and fundraising outcomes.

  • Champion accessibility standards (WCAG) in all design outputs, ensuring intuitive and inclusive interfaces for a global user base.

  • Utilize data and user research to inform hypotheses, run tests, and translate user behavior into actionable insights for design iteration and optimization.

πŸ“ Enhancement Note: This role is specifically for a Senior Product Designer with a strong emphasis on systems thinking and complex UX architecture, bridging B2B enterprise tools and B2C checkout flows. The explicit mention of AI as a "default tool" indicates a forward-thinking environment where candidates are expected to be proficient and innovative with AI in their design process. The target location being "Armenia - Remote" suggests specific operational considerations for candidates based in or willing to work from Armenia, aligning with the company's distributed team structure.

πŸ“ˆ Primary Responsibilities

  • Lead the complete product design lifecycle, from initial concept and problem definition through to polished UI implementation and post-launch iteration, in close partnership with Product Owners, engineers, and analysts.

  • Translate ambiguous business challenges and user needs into clear, actionable design solutions that align with strategic business goals and drive key metrics like conversion rates and donation volume.

  • Integrate user research findings and analytical data into the design process, formulating hypotheses, designing experiments, and using insights to validate and refine design decisions.

  • Ensure design consistency and maintain a cohesive user experience across a diverse product ecosystem, including donor portals, partner portals, admin tools, customizable widgets (SPAs), and internal applications.

  • Actively employ and advocate for the use of AI tools within the design workflow, identifying opportunities to enhance efficiency, explore new problem-solving avenues, and contribute to the evolution of AI integration within the product team.

  • Design and advocate for inclusive and accessible user interfaces that adhere to WCAG standards, ensuring the platform is usable by individuals of all abilities.

  • Develop advanced prototypes and potentially motion designs to communicate complex interactions and create delightful user experiences, especially for micro-interactions.

  • Contribute to the evolution of the company's design system and best practices, ensuring scalability and maintainability across the product suite.

πŸ“ Enhancement Note: The responsibilities highlight a blend of strategic ownership and hands-on execution, typical for a senior role. The emphasis on "end-to-end product design" and "ambiguous problems" signifies a need for self-starters who can define and drive design initiatives. The explicit requirement to leverage AI daily suggests this is a critical differentiator for success in this role.

πŸŽ“ Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation in Design, Human-Computer Interaction (HCI), or a related field is often implied for senior product design roles. Candidates are expected to demonstrate equivalent practical experience.

Experience: 5+ years of dedicated product design experience, with a preference for complex B2B SaaS, FinTech, or large-scale e-commerce environments.

Required Skills:

  • Proven senior-level product design expertise, with a track record of shipping complex digital products.

  • Strong systems-thinking capabilities, demonstrated through a portfolio showcasing complex flow navigation and problem-solving.

  • Proficiency in driving end-to-end design processes, from discovery and research to detailed UI and implementation support.

  • Experience in leveraging user research and data analytics to inform design decisions and measure impact.

  • Ability to collaborate effectively with Product Managers, Engineers, and other stakeholders, translating technical constraints and business logic into user-centered solutions.

  • Fluent English communication skills (B2 or higher) for seamless interaction within a globally distributed team.

  • Active and meaningful use of AI tools in the daily design workflow, with an understanding of their application in problem-solving and efficiency.

  • Commitment to designing accessible interfaces, adhering to WCAG standards. Preferred Skills:

  • Experience designing payment flows, checkout experiences, or FinTech products with a specific focus on conversion rate optimization (CRO).

  • Advanced prototyping skills, with the ability to create high-fidelity interactive prototypes.

  • Experience with motion design and creating delightful micro-interactions.

  • Solid understanding of front-end technologies (HTML/CSS, React) and their implications for design implementation.

  • A background in nonprofit technology or a demonstrable passion for NGO impact.

πŸ“ Enhancement Note: The emphasis on a "systems-thinking portfolio" and "measuring design impact" suggests that candidates should highlight their strategic contributions and understanding of business outcomes, not just aesthetic UI work. The AI requirement is a significant differentiator, implying that candidates should be prepared to discuss their practical experience with AI tools in design.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A robust portfolio showcasing shipped products that clearly demonstrate problem-solving capabilities, particularly in navigating complex user flows and enterprise-level systems.

  • Case studies that detail the candidate's design process, including discovery, research methodologies, ideation, iteration, and the rationale behind key design decisions.

  • Evidence of how design decisions directly contributed to achieving business goals, with a focus on quantifiable metrics and impact, such as conversion rate improvements or user engagement increases.

  • Examples of designing for both B2B and B2C contexts, highlighting the ability to balance different user needs and business objectives.

  • Demonstrations of how AI tools were integrated into the design process to enhance efficiency, explore solutions, or improve outcomes. Process Documentation:

  • The portfolio should implicitly or explicitly document the candidate's approach to designing within a structured product development environment, including collaboration with engineering and product management.

  • Examples of how user research and data analytics were used to validate hypotheses and inform design iterations.

  • Showcasing the ability to maintain design consistency and adhere to design systems across a complex product ecosystem.

  • Articulation of the design strategy for specific features or product domains, including trade-offs considered and user-centric justification.

πŸ“ Enhancement Note: The portfolio requirement is heavily weighted towards demonstrating process and impact, with a specific call for case studies that go beyond just UI visuals. The inclusion of AI integration within the portfolio is a key differentiator for this role.

πŸ’΅ Compensation & Benefits

Salary Range: $2,900 - $4,000 gross per month.

  • This range is provided in USD and is gross, meaning before taxes and deductions.

  • The final compensation will be determined based on a candidate's relevant experience, skills, qualifications, alignment with role requirements, and location within Armenia. Benefits:

  • Time Off: 31 days of paid time off annually.

  • Healthcare: 100% paid telemedicine plan for comprehensive remote healthcare access.

  • Home Office Setup: Assistance provided for purchasing essential home office furniture and equipment (e.g., office chair, desk, monitor) to ensure a comfortable and productive remote workspace.

  • Professional Development:

    • English learning courses to support communication within the distributed team.
    • Support for relevant professional education and training.
  • Wellness & Lifestyle:

    • Gym or swimming pool membership/access.
    • Co-working space access, offering an alternative work environment.
  • Equity: Meaningful equity options, reflecting a long-term focus and rewarding sustained contributions.

  • Work Arrangement: Fully remote working environment.

Working Hours: While the specific daily schedule isn't detailed, the standard for a full-time role is typically 40 hours per week. The remote nature offers flexibility in managing work hours within reasonable boundaries, aligning with the need for cross-functional collaboration across different time zones.

πŸ“ Enhancement Note: The salary is presented in USD per month, which is a significant detail for a role based in Armenia. This implies the company is likely using an international compensation structure. The benefits package is robust and tailored for remote employees, with a strong emphasis on professional development and well-being.

🎯 Team & Company Context

🏒 Company Culture

Industry: Technology, specifically focused on Non-profit Fundraising Technology (Fundraising Platforms).

Company Size: While the job description mentions "160+ product professionals," the overall company size is not explicitly stated but implies a growing, medium-sized tech organization with a significant product development focus.

Founded: Fundraise Up's founding date is not specified in the provided text, but its growth and global reach suggest a relatively established presence in the market.

Team Structure:

  • The product team consists of over 160 professionals, operating as a distributed global entity.

  • Team members are primarily located across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

  • The company emphasizes operating like a "focused team" despite its scale, valuing individual contributions and ensuring every voice is heard.

  • Roles are embedded within cross-functional squads, indicating a collaborative, project-oriented structure. Methodology:

  • Data-Driven Decisions: Strong emphasis on using user research and analytics to form hypotheses, run tests, and derive actionable insights.

  • AI Integration: AI is a core, default tool, expected to be used actively in daily workflows for problem-solving and efficiency gains.

  • Systems Thinking: Designs are expected to consider the broader product ecosystem and complex interdependencies.

  • Accessibility First: A commitment to WCAG standards in design ensures inclusivity.

  • Agile/Lean Principles: Implied through cross-functional squads, iterative design, and focus on shipping solutions.

Company Website: https://fundraiseup.com/

πŸ“ Enhancement Note: Fundraise Up operates in a niche but impactful sector (non-profit tech). The company culture appears to value collaboration, transparency, and a flat hierarchy, which are attractive to operations professionals seeking an environment where their contributions are visible and impactful. The distributed nature of the team is a key characteristic.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is designated as "Senior Product Designer," indicating a level of expertise and autonomy beyond mid-level. It suggests responsibility for complex product domains and influencing broader platform strategies.

Reporting Structure: The Senior Product Designer will embed within a cross-functional squad, likely reporting to a Design Lead, Head of Product Design, or a Product Manager within their assigned squad. Collaboration is key across Product, Engineering, and Analytics.

Operations Impact: As a Senior Product Designer, the role has a direct and significant impact on revenue generation. Every design decision influences conversion rates and, consequently, the total amount of money raised for non-profit organizations. The role bridges the gap between user experience and tangible business outcomes.

Growth Opportunities:

  • Specialization: Opportunity to deepen expertise in specific areas such as FinTech design, complex B2B SaaS UX architecture, or conversion rate optimization within the fundraising domain.

  • Leadership: Potential to grow into lead design roles, mentorship positions within squads, or contribute to strategic product direction.

  • Skill Development: Continuous learning opportunities through relevant professional education, English courses, and exposure to cutting-edge AI tools and technologies in design.

  • Impactful Work: The chance to contribute to a mission-driven company that empowers non-profits globally, offering a strong sense of purpose.

  • Platform Evolution: Influence the direction and consistency of a large, complex, and growing global product ecosystem.

πŸ“ Enhancement Note: The "Senior" title implies a path towards leadership or deep specialization. The company's emphasis on AI and global reach provides unique growth avenues not typically found in standard product design roles.

🌐 Work Environment

Office Type: Fully Remote. The company supports various remote work setups, including home offices and co-working spaces.

Office Location(s): While the role is remote for Armenia, the company operates globally with a distributed team. The company's core operational hubs and product development teams are spread across Europe and Western Asia.

Workspace Context:

  • Flexibility: The remote nature allows for significant flexibility in managing work hours and location, provided effective communication and collaboration are maintained.

  • Technology Focus: Expect a tech-forward environment where AI tools are integrated into daily workflows, and modern design and development technologies (like React) are in use.

  • Collaboration: The environment fosters collaboration within cross-functional squads, with regular interaction with Product Owners, engineers, UX Researchers, and Analysts.

  • Support: The company provides home office setup assistance and access to co-working spaces, acknowledging the needs of remote employees.

Work Schedule: Standard full-time hours (typically 40 hours/week) are expected, with flexibility in daily scheduling. However, candidates must be mindful of overlapping work hours for effective collaboration with team members in different time zones.

πŸ“ Enhancement Note: This is a fully remote role based in Armenia. The company actively supports remote work, providing resources for setting up an effective home office and offering access to co-working spaces. The expectation is for productive collaboration despite geographical distribution.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Likely an HR or recruiter screen to assess basic qualifications, experience, and cultural fit.

  • Portfolio Review: A dedicated session where candidates present their portfolio, focusing on case studies that demonstrate their problem-solving process, systems thinking, AI integration, and impact. Expect detailed questions about design decisions and outcomes.

  • Design Challenge/Exercise: A practical exercise, possibly a take-home assignment or an in-interview design task, to assess design skills, problem-solving approach, and ability to work with ambiguous requirements. This might involve a specific product domain or a complex UX challenge.

  • Cross-functional Interviews: Meetings with Product Owners, Engineers, and potentially other designers to evaluate collaboration skills, technical understanding, and alignment with team dynamics.

  • Final Interview: May involve senior leadership to discuss strategic thinking, long-term vision, and overall fit with the company's mission and values.

Portfolio Review Tips:

  • Show, Don't Just Tell: Focus on case studies that detail your process, challenges, and solutions, with clear visuals and explanations.

  • Highlight Systems Thinking: Emphasize how you approach complex systems and ensure consistency across different product touchpoints.

  • Quantify Impact: Clearly articulate the business impact of your designs, using metrics and data where possible, especially regarding conversion rates.

  • Showcase AI Integration: Be prepared to present specific examples of how you've used AI tools in your design workflow and the benefits derived.

  • Accessibility Focus: Ensure examples of accessible design practices are included.

  • Tailor to the Role: Select projects that best align with B2B SaaS, FinTech, or complex e-commerce, and specifically highlight any experience with payment flows or donation platforms.

Challenge Preparation:

  • Understand the Domain: Familiarize yourself with the non-profit fundraising landscape and the challenges faced by organizations and donors.

  • Practice Problem Decomposition: Be ready to break down complex problems into manageable parts.

  • Think Systemically: Consider how your proposed solutions fit into the broader product ecosystem.

  • Articulate Trade-offs: Be prepared to discuss the pros and cons of different design approaches and justify your choices.

  • AI Application: Consider how AI could be applied to solve the challenge presented.

πŸ“ Enhancement Note: The portfolio review is critical and will likely focus heavily on process, systems thinking, and quantifiable impact, with a specific emphasis on AI integration. Candidates should prepare to present tangible evidence of their problem-solving abilities and strategic thinking.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma (highly probable as an industry standard for collaborative design), Sketch, Adobe Creative Suite.

  • AI Tools: Candidates are expected to be proficient with various AI tools relevant to design (e.g., AI-powered design assistants, content generation tools, research analysis tools). Specific tools may vary, but a general fluency is expected.

  • Collaboration Tools: Slack, Jira, Confluence, Asana (or similar project management/team communication platforms).

Analytics & Reporting:

  • Analytics Platforms: Google Analytics, Mixpanel, Amplitude (or similar tools for tracking user behavior, conversion rates, and product performance).

  • Data Visualization: Tableau, Looker, or similar tools for creating dashboards and reporting insights.

CRM & Automation:

  • CRM: While not directly a designer's tool, familiarity with CRM principles and how design impacts CRM data capture and usage is beneficial.

  • Integration: Understanding how design elements integrate with front-end frameworks and backend systems is important, especially with technologies like React.

πŸ“ Enhancement Note: While specific tools are not explicitly listed beyond the implied use of AI, it's safe to assume industry-standard design and collaboration tools like Figma, Slack, and Jira are in use. The emphasis on AI suggests a dynamic technology stack where candidates are expected to adapt and integrate new tools.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Impact-Driven: A strong focus on delivering measurable results that directly contribute to the company's mission of empowering non-profits.

  • Collaboration: Valuing teamwork, open communication, and cross-functional partnership to achieve shared goals.

  • Transparency: Open sharing of company performance, strategy, and future plans.

  • Innovation: Embracing new technologies and methodologies, particularly AI, to drive efficiency and solve complex problems.

  • User-Centricity: Deep empathy for both donors and non-profit organizations, ensuring designs meet diverse needs and improve the donation experience.

  • Flat Structure: A culture that minimizes politics and bureaucracy, focusing on merit and contribution.

Collaboration Style:

  • Cross-functional: Designers work closely within squads, collaborating daily with Product Owners, Engineers, and Analysts.

  • Data-Informed: Design decisions are heavily influenced by data and user research, fostering a culture of evidence-based iteration.

  • Feedback-Oriented: An environment where constructive feedback is exchanged regularly to improve designs and processes.

  • Autonomous: Senior designers are expected to take ownership of their product domains and drive initiatives forward with minimal oversight.

πŸ“ Enhancement Note: The company culture appears to be very progressive, emphasizing transparency, AI integration, and a flat, collaborative structure. This suggests an environment where designers have significant autonomy and can see the direct impact of their work.

⚑ Challenges & Growth Opportunities

Challenges:

  • Complex Ecosystem: Navigating and designing for a large, intricate product ecosystem with diverse user types (donors, non-profits, partners) and technical interdependencies.

  • Balancing B2B/B2C Needs: Effectively designing for both enterprise-grade administrative tools and seamless, high-conversion consumer-facing checkout experiences.

  • AI Integration Depth: Moving beyond basic AI use to truly leverage AI for novel problem-solving and significant workflow transformation within design.

  • Global Scale & Accessibility: Ensuring design solutions are effective, intuitive, and accessible to a global audience with varying technical literacy and accessibility needs.

  • Driving Impact: Continuously demonstrating and increasing the measurable impact of design decisions on fundraising outcomes.

Learning & Development Opportunities:

  • AI Fluency: Significant opportunity to become a leader in applying AI tools to product design, staying at the forefront of this rapidly evolving field.

  • FinTech/Fundraising Domain Expertise: Deepen knowledge in the specialized area of non-profit technology and payment processing.

  • Systems Design: Advance skills in designing for large-scale, complex software ecosystems.

  • Cross-functional Leadership: Develop stronger collaboration and influencing skills with engineering and product teams.

  • Professional Education: Access to relevant courses and training to enhance technical and design skills.

πŸ“ Enhancement Note: The challenges are significant but also represent opportunities for growth, particularly in the realm of AI and complex systems design. The company seems committed to investing in employee development.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to design a complex feature within a large, existing product ecosystem. How did you ensure consistency and manage dependencies?" (Focus on systems thinking, process, and cross-functional communication.)

  • "Walk us through a case study from your portfolio where you used data and user research to significantly improve a product's conversion rate. How did you leverage AI in this process?" (Prepare a strong case study highlighting impact, data-driven decisions, and AI integration.)

  • "How do you approach designing for accessibility (WCAG standards)? Can you provide an example of how you've implemented accessibility features?" (Demonstrate commitment to inclusive design.)

  • "Imagine we need to design a new feature that integrates AI to personalize the donor experience. What would be your initial approach, and what data would you need?" (Assess AI thinking, problem decomposition, and data strategy.) Company & Culture Questions:

  • "Why are you interested in working for Fundraise Up, particularly in the non-profit technology sector?" (Research the company's mission and values.)

  • "How do you envision yourself using AI tools in your daily design workflow at Fundraise Up?" (Be specific about tools and potential applications.)

  • "Describe your experience working in a distributed, global team. What strategies do you use to ensure effective collaboration?" (Highlight communication and remote work best practices.)

  • "Fundraise Up values a flat structure. How do you handle feedback and collaboration in an environment with less hierarchy?" (Show adaptability and a collaborative spirit.) Portfolio Presentation Strategy:

  • Structure: Organize your presentation logically: Problem -> Research -> Solution -> Impact -> Learnings.

  • Highlight Process: Spend significant time explaining how you arrived at your solutions, not just showing the final UI.

  • Quantify Impact: Clearly state the metrics improved and the business value delivered.

  • Showcase AI Use: Dedicate a section or integrate examples of how AI played a role in your process or outcome.

  • Be Ready for Deep Dives: Anticipate detailed questions about your decision-making, trade-offs, and technical considerations.

  • Practice: Rehearse your presentation to ensure it flows well and stays within the allotted time.

πŸ“ Enhancement Note: Preparation should focus on articulating a strong design process, demonstrating tangible impact, showcasing AI fluency, and understanding the company's mission and distributed work culture. The portfolio presentation is a key part of the interview process.

πŸ“Œ Application Steps

To apply for this Senior Product Designer position:

  • Submit Application: Navigate to the provided career link and submit your application through the Fundraise Up careers portal.

  • Portfolio Customization: Prepare and tailor your portfolio to prominently feature case studies that align with the job requirements: complex B2B/B2C design, systems thinking, measurable impact, AI integration, and accessibility. Ensure clear demonstration of your design process, not just final UI.

  • Resume Optimization: Update your resume to highlight your 5+ years of relevant experience, emphasizing achievements in complex SaaS, FinTech, or e-commerce environments. Use keywords related to product design, UX architecture, AI, CRO, and accessibility.

  • Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare specific examples of how you've used AI in design and conduct thorough research on Fundraise Up's mission, product, and culture.

  • Company Research: Deeply understand Fundraise Up's position in the non-profit tech market, their global reach, and their commitment to AI integration and accessibility. This will inform your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires 5+ years of product design experience in complex B2B SaaS, FinTech, or e-commerce with a strong systems-thinking portfolio. Must be proficient in English (B2+) and capable of leveraging AI and data to validate design decisions.