Senior Product Designer - POS

📍 Job Overview

Job Title: Senior Product Designer - POS

Company: SumUp

Location: Berlin, Germany

Job Type: Full-Time

Category: Product Design (Fintech/SaaS)

Date Posted: 2026-07-27

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Drive end-to-end product design for SumUp's Point of Sale (POS) Reporting, Fiscalisation, and Sales Management domains, focusing on creating unified and scalable merchant experiences.

• Lead the unification of reporting interfaces across SumUp's Dashboard and Mobile platforms, translating complex financial and operational data into clear, actionable insights for merchants.

• Develop and implement robust UX patterns for presenting data-heavy financial information consistently across SumUp's diverse product ecosystem.

• Act as a strategic design partner, influencing long-term product roadmaps through independent product discovery initiatives and cross-functional collaboration.

📝 Enhancement Note: The role is specifically focused on the merchant-facing aspects of SumUp's POS solution, emphasizing data analysis, sales management, and compliance. The emphasis on "unification" suggests a need for strong systems thinking and the ability to create cohesive user experiences across multiple product touchpoints, which is crucial for a Senior Product Designer role in a growing fintech company.

📈 Primary Responsibilities

• Spearhead the complete design lifecycle for Reporting, Fiscalisation, and Sales domains within the POS solution, from initial user research and strategic planning through to final production-ready delivery.

• Design and iterate on holistic user journeys, including sign-up, onboarding, and data export functionalities, ensuring compliance with local regulatory requirements while maintaining global scalability.

• Establish and refine standardized UX patterns for presenting complex, data-intensive financial information, ensuring consistency and clarity across SumUp's payments, banking, and commerce products.

• Conduct independent product discovery initiatives, employing user research, data analysis, and market insights to identify unmet merchant needs and inform strategic product decisions.

• Collaborate closely with Product Managers, Engineers, and Data teams within the POS division, as well as designers and stakeholders across SumUp, to ensure cohesive product development and a unified user experience.

• Actively contribute to shaping the long-term product strategy by providing design-led insights, influencing roadmap prioritization, and serving as a trusted advisor to product and engineering leadership.

• Design intuitive dashboards and reporting interfaces that enable merchants to easily analyze performance, manage sales activities, and navigate complex fiscal requirements with confidence.

📝 Enhancement Note: The responsibilities highlight a senior-level expectation for strategic influence and ownership. The emphasis on "end-to-end design," "independent product discovery," and "shaping long-term product strategy" indicates a need for a candidate who can operate autonomously and drive design direction, not just execute on defined tasks. The focus on fiscalisation and reporting is critical for a fintech POS product.

✅ Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and mastery of design principles is essential.

Experience: A minimum of 5 years of professional experience as a Product Designer, with a proven track record of end-to-end ownership on complex digital products and systems.

Required Skills:

• Extensive experience in end-to-end product design, from user research and concept development to high-fidelity prototyping and production delivery.

• Demonstrated expertise in designing complex digital products, particularly dashboards, reporting interfaces, or analytics-focused applications.

• Strong proficiency in making complex financial or operational data understandable and accessible for non-expert users.

• Deep expertise in product design principles, information architecture, and systems thinking, applied within interconnected product ecosystems.

• Proven ability to lead product discovery initiatives independently, identifying user problems and validating solutions without constant supervision.

• Excellent communication and presentation skills, with a demonstrated ability to align diverse stakeholders (Product, Engineering, Business) and present design work confidently.

• Proficiency in Figma for detailed UI design and prototyping.

• Familiarity with collaborative design tools such as Miro for ideation and Notion for documentation. Preferred Skills:

• Experience within the Fintech or SaaS industry, with an understanding of merchant-facing financial tools.

• Experience with user research methodologies and translating research findings into design solutions.

• Familiarity with modern, collaborative design workflows and agile development environments.

• Ability to design for scalability and global compliance requirements.

📝 Enhancement Note: The requirements emphasize a blend of core design skills, data visualization expertise, and strategic product thinking. The specific mention of Figma, Miro, and Notion points to the expected tools and collaborative workflow. The "5 years minimum" combined with the expectation of independent discovery and strategic influence clearly positions this as a Senior role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end ownership of complex digital products, with a specific focus on data-intensive applications like dashboards, reporting interfaces, or analytics platforms.

• Case studies that clearly articulate the problem, your design process, your specific contributions, and the measurable impact of your solutions on user behavior and business outcomes.

• Demonstrations of your ability to design for interconnected product ecosystems and establish consistent UX patterns.

• Examples of how you've made complex financial or operational data understandable and actionable for non-expert users.

• Evidence of your experience leading product discovery initiatives from problem identification to solution validation and shipping. Process Documentation:

• Showcase your approach to user research and discovery, detailing how you identify user needs and validate potential solutions.

• Illustrate your information architecture and systems thinking capabilities, particularly in managing complex data relationships and user flows.

• Provide examples of your wireframing, prototyping, and high-fidelity design processes using tools like Figma.

• Document your methods for collaborating with product managers and engineers, including how you translate requirements into design specifications and manage feedback loops.

📝 Enhancement Note: The portfolio requirements are highly specific to the role's emphasis on data-heavy interfaces and end-to-end ownership. Candidates must demonstrate not just visual design skills but also strategic thinking, user research acumen, and the ability to deliver tangible business value through their designs, especially in a complex fintech environment.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer in Berlin, Germany, with 5-10 years of experience in a fintech/SaaS environment, the estimated annual salary range is typically between €70,000 and €95,000. This range accounts for the cost of living in Berlin, the specific demands of the fintech industry, and the senior level of the position.

Benefits:

• Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide.

• Enrolment onto SumUp's Virtual Stock Option program, offering a stake in the company's future success.

• A dedicated annual Learning & Development (L&D) budget of €2,000 for conferences, further education, and career advancement.

• Corporate pension scheme with employer matching contributions of up to 20%.

• Generous time off: 28 days of paid leave annually, plus public holidays and special leave days.

• Access to Urban Sports Club for fitness and wellness activities.

• Kita (childcare) placement assistance.

• Subsidised office lunches to support employee well-being.

• A unique "Break4me" benefit: a 1-month sabbatical after 3 years of service.

• Referral Bonus program for successfully referring new talent to SumUp.

Working Hours: The standard working hours are 40 hours per week, with an office-first setup in Berlin. While a structured work week is expected, SumUp generally promotes a culture that supports work-life balance, allowing for flexibility where operational needs permit.

📝 Enhancement Note: The salary estimate is based on research of comparable Senior Product Designer roles in Berlin's tech and fintech sectors, factoring in the specified experience level and the comprehensive benefits package offered. The benefits are extensive and highlight SumUp's commitment to employee growth, well-being, and long-term engagement, particularly the stock options and sabbatical.

🎯 Team & Company Context

🏢 Company Culture

Industry: SumUp operates in the Fintech and SaaS sectors, providing financial and commerce tools for small businesses. This environment is characterized by rapid innovation, a strong focus on user experience for diverse merchant segments, and a need for robust, scalable, and compliant solutions.

Company Size: SumUp is a large, international company with over 3,000 employees and operations in 38 markets. This size indicates a well-established organization with structured processes, significant resources, and opportunities for cross-functional collaboration across a global team.

Founded: SumUp was founded in 2012. Its history reflects a journey of rapid growth and expansion, evolving from a simple card reader provider to a comprehensive financial partner for small businesses. This growth trajectory suggests a dynamic and evolving work environment that values agility and innovation.

Team Structure:

• The POS Product Design team is part of a larger design organization within SumUp. This specific role focuses on the Reporting, Fiscalisation, and Sales domains within POS, working closely with dedicated Product Managers and Engineers.

• The design team likely operates with a degree of autonomy within their product areas while maintaining strong connections to the broader design function for consistency and shared best practices.

• Cross-functional collaboration is expected with product managers, engineers, data analysts, and potentially legal/compliance teams to ensure the designs meet both user needs and regulatory requirements. Methodology:

• SumUp's operations likely emphasize a data-driven approach, leveraging analytics to understand user behavior, product performance, and identify areas for improvement within the POS system.

• Workflow planning and optimization are crucial, especially in a fast-paced fintech environment, ensuring efficient product development cycles and timely delivery of features.

• Automation and efficiency practices are likely integrated into both product design (e.g., reusable components, design systems) and internal team processes to maximize productivity and scalability.

Company Website: https://www.sumup.com/

📝 Enhancement Note: The company context highlights SumUp as a significant player in the fintech space, emphasizing its mission to empower small businesses. The scale and international presence suggest a professional, structured environment with ample resources, while the focus on POS, reporting, and fiscalization points to a challenging and impactful role for a product designer.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer. This level signifies a high degree of autonomy, strategic influence, and responsibility for complex product areas. A Senior Designer is expected to not only execute design tasks but also to lead product discovery, mentor junior designers, and contribute to the overall design strategy and excellence within the organization.

Reporting Structure: The Senior Product Designer will report to a Design Lead or Head of Product Design within the POS domain or the broader SumUp design organization. They will work closely with Product Managers and Engineering Leads on a day-to-day basis, forming a core product triad.

Operations Impact: The impact of this role is substantial, directly influencing how millions of small businesses worldwide manage their operations, analyze performance, and ensure fiscal compliance. By designing clear, trustworthy, and scalable reporting and sales management tools, this role contributes significantly to merchant success, SumUp's product adoption, and ultimately, the company's revenue growth and market position in the competitive fintech landscape.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in designing complex data visualization, financial reporting interfaces, and systems for regulated industries. Opportunity to contribute to SumUp's design system and establish new UX patterns.

• Leadership Development: Potential to mentor junior designers, lead design initiatives for larger product areas, and contribute to design team strategy and process improvements.

• Career Progression: Path towards Lead Product Designer, Design Manager, or specialized roles within product strategy or UX research, depending on individual interests and performance. Exposure to global product development and strategy within a rapidly growing fintech company.

📝 Enhancement Note: The "Operations Career Level" is interpreted as the role's position within the broader organizational structure and its impact on business operations, rather than a specific "Operations" department role. The growth opportunities are framed within the context of product design career progression, emphasizing skill development, leadership, and strategic impact relevant to a senior role in a tech company.

🌐 Work Environment

Office Type: SumUp in Berlin operates with an "office-first" setup, emphasizing in-person collaboration and a strong team presence. This suggests a dynamic, professional office environment designed to foster teamwork and innovation.

Office Location(s): The role is based in Berlin, Germany, a major European tech hub known for its vibrant startup and fintech scene. Specific details about the office location within Berlin would typically be provided during the interview process, but it's expected to be a modern, well-equipped workspace.

Workspace Context:

• The workspace is designed to encourage collaboration, with opportunities for spontaneous interactions and structured team meetings to drive product development forward.

• The design team will have access to modern design tools and technology, including Figma, Miro, and Notion, supporting efficient and collaborative design workflows.

• Regular interaction with product managers, engineers, and other designers is integral to the daily workflow, fostering a shared understanding and collective problem-solving approach.

Work Schedule: The standard work schedule is 40 hours per week. While the office-first approach implies regular in-office presence, SumUp generally promotes a culture that values work-life balance. Specific working hours within the day can often be flexible, provided operational needs and team collaboration are maintained.

📝 Enhancement Note: The "office-first" approach is a key differentiator. This implies that while some flexibility might exist, the expectation is for regular in-office work, which is important for candidates considering their daily work environment and commute. This setup is often preferred for roles requiring intensive collaboration and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to discuss your background, experience, and alignment with the role’s core requirements.

• Portfolio Presentation & Technical Interview: A session where you present your portfolio, focusing on 2-3 key case studies that demonstrate end-to-end ownership, complex data design, and problem-solving skills. This will involve in-depth discussions about your design process, decision-making, and collaboration with cross-functional teams.

• Design Challenge/Workshop: You may be asked to complete a take-home design exercise or participate in an on-site/virtual workshop to solve a specific product design problem relevant to the POS domains (Reporting, Fiscalisation, Sales). This assesses your approach to problem-solving, ideation, and execution under time constraints.

• Stakeholder Interviews: Meetings with Product Managers, Engineering Leads, and potentially other designers or senior leaders to assess your strategic thinking, communication skills, and cultural fit within the SumUp team.

• Final Interview: A conversation with a hiring manager or senior leadership to finalize the assessment and discuss the role in more detail.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest case studies that directly align with the job description's emphasis on complex data, reporting interfaces, and end-to-end ownership. Highlight projects where you solved challenging problems for merchants.

• Tell a Story: Structure your case studies as narratives. Clearly define the problem, your role and process, the solutions you designed, and the measurable impact (e.g., increased user engagement, improved efficiency, higher conversion rates). Use data and metrics to support your claims.

• Showcase Systems Thinking: Demonstrate how your designs fit into a larger product ecosystem. Highlight your ability to create reusable components, establish consistent patterns, and consider scalability.

• Explain Your Decisions: Be prepared to articulate the "why" behind your design choices. Discuss trade-offs, user research insights, and how you incorporated feedback from stakeholders.

• Tool Proficiency: While not the primary focus, briefly mention your proficiency with Figma, Miro, and Notion and how you leverage them in your workflow.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with SumUp's POS product, its target audience (small businesses), and the specific challenges in reporting, fiscalisation, and sales management. Research common pain points for merchants in these areas.

• Think Holistically: Consider the entire user journey and potential edge cases. Your solution should be well-reasoned and address the core problem effectively.

• Focus on Clarity and Efficiency: For reporting and fiscalisation, clarity of information and ease of use are paramount. For sales management, efficiency and actionable insights are key.

• Prepare to Present: Practice articulating your thought process clearly, concisely, and persuasively. Be ready to answer questions about your assumptions, trade-offs, and potential next steps for iteration.

📝 Enhancement Note: This section provides a structured breakdown of the likely interview process, offering actionable advice for portfolio preparation and challenge tackling. The emphasis on data-heavy design, end-to-end ownership, and merchant-centric problem-solving are crucial for candidates to focus on.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and creating high-fidelity mockups. Proficiency is essential for creating detailed designs and contributing to interactive prototypes.

• Miro: Used for collaborative ideation, brainstorming, user journey mapping, and workshop facilitation. Essential for cross-functional team alignment and early-stage design thinking.

• Notion: Likely utilized for project documentation, design system management, research synthesis, and knowledge sharing. Comfort with Notion indicates an ability to organize and communicate information effectively within a team.

Analytics & Reporting:

• While not a direct design tool, understanding how to interpret data from analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) is crucial. This role will involve designing interfaces that present data from these sources clearly.

• Familiarity with dashboard design principles and how to visualize key performance indicators (KPIs) effectively will be highly valued. CRM & Automation:

• While this role is not directly in CRM management or automation engineering, an understanding of how CRM systems and automated workflows impact merchant operations and data availability could be beneficial for designing integrated experiences.

• Knowledge of design system principles and component-based design is important for ensuring consistency and scalability across SumUp's product suite.

📝 Enhancement Note: The tools listed are standard for modern product design roles, with a particular emphasis on collaborative platforms (Miro, Notion) and the primary design tool (Figma). The note about understanding analytics tools is important, as designers in this role will be designing interfaces for data-heavy applications.

👥 Team Culture & Values

Operations Values:

• Empowerment: SumUp's core mission is to empower small businesses. This translates into a company value of empowering employees to take ownership, make decisions, and drive impact in their roles. For a Senior Product Designer, this means having the autonomy to lead initiatives.

• Simplicity & Affordability: These values are core to SumUp's product offering. In design, this means prioritizing intuitive user experiences, clear communication of complex information, and designs that are efficient and cost-effective to implement.

• Trust & Reliability: As a fintech company, trust is paramount. Designs must be perceived as secure, accurate, and reliable, especially concerning financial data and reporting. This influences design decisions regarding clarity, error prevention, and transparency.

• Global Collaboration & Diversity: SumUp emphasizes its diverse, international team. This value fosters an inclusive environment where different perspectives are welcomed, encouraging a richer understanding of global user needs and promoting collaborative problem-solving.

Collaboration Style:

• Cross-functional Integration: The design team is deeply integrated with product management and engineering. Collaboration is expected to be constant, with regular sync-ups, pair design sessions, and joint problem-solving.

• Data-Informed Design: Decisions are heavily influenced by data and user research. Designers are expected to work closely with data teams to understand user behavior and product performance, using these insights to guide design iterations.

• Open Feedback Culture: SumUp likely fosters an environment where constructive feedback is encouraged and valued, allowing for continuous improvement of designs and processes. This includes presenting work openly and being receptive to critique from peers and stakeholders.

📝 Enhancement Note: The team culture and values are derived from SumUp's stated mission and general company information. The emphasis on empowering employees, simplicity, trust, and global collaboration directly informs how a Senior Product Designer would be expected to operate and interact within the team.

⚡ Challenges & Growth Opportunities

Challenges:

• Unifying Complex Data Experiences: Designing a cohesive reporting experience across diverse financial products (payments, banking, commerce) while handling complex local fiscal requirements presents a significant challenge in information architecture and user interface design.

• Balancing Global Scalability with Local Compliance: Creating designs that are globally scalable yet meet specific, potentially diverse, local fiscal and regulatory requirements is a perpetual challenge in fintech.

• Making Complex Data Accessible: Translating intricate financial and operational data into understandable, actionable insights for non-expert small business owners requires a deep understanding of user psychology and effective data visualization techniques.

• Influencing Product Strategy: As a Senior Designer, a key challenge is to effectively influence the product roadmap and long-term strategy through design-led initiatives, requiring strong communication and persuasion skills.

Learning & Development Opportunities:

• Advanced Data Visualization: Opportunities to hone skills in designing sophisticated dashboards and reporting tools, becoming an expert in presenting complex financial data.

• Fintech Product Strategy: Gain deep insights into the strategic decision-making processes within a high-growth fintech company, understanding how design contributes to business objectives.

• Cross-Product Design Systems: Contribute to and learn from SumUp's broader design system, understanding how to maintain consistency and leverage shared components across multiple product lines.

• Mentorship and Leadership: Potential to mentor junior designers, lead design sprints, and develop leadership skills through guiding product discovery and strategic design initiatives.

📝 Enhancement Note: The challenges identified are specific to the role's focus on POS reporting, fiscalisation, and sales, as well as the nature of working in a global fintech company. The growth opportunities are framed around deepening expertise, strategic involvement, and leadership within the product design field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the end-to-end design of a complex digital product, specifically focusing on how you handled data-heavy interfaces or reporting features. What was your process, and what was the outcome?" (Focus on your portfolio case studies.)

• "How would you approach unifying reporting experiences across multiple SumUp products, considering varying data sources and user needs? What are the key challenges you anticipate?" (Demonstrate systems thinking and strategic planning.)

• "Imagine a merchant needs to understand their sales performance across different channels for the last quarter, including fiscal compliance. How would you design an interface to present this information clearly and efficiently?" (Showcase your data visualization and user-centric design skills.)

• "How do you independently identify and validate user problems to influence a product roadmap? Walk us through an example of a product discovery initiative you led." (Highlight your autonomy and strategic impact.) Company & Culture Questions:

• "What interests you about SumUp's mission to empower small businesses, and how does your design philosophy align with our values of simplicity and trust?" (Research SumUp's mission and values.)

• "How do you ensure your designs are scalable and compliant across different global markets, particularly concerning financial regulations?" (Showcase awareness of global product development challenges.)

• "Describe a situation where you had to align diverse stakeholders (product, engineering, business) on a design direction. How did you manage differing opinions and reach a consensus?" (Demonstrate communication and collaboration skills.) Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of SumUp and the role, then introduce your chosen case studies. For each case study, clearly outline the problem, your specific role and responsibilities, your design process (discovery, ideation, prototyping, testing, iteration), the final solution, and the measurable impact.

• Highlight Impact: Quantify your achievements whenever possible. Use metrics related to user engagement, task completion rates, conversion improvements, or positive stakeholder feedback.

• Showcase Process: Emphasize your problem-solving approach, how you used research and data, and how you collaborated with teams. Explain the rationale behind your key design decisions.

• Visuals: Use high-quality visuals (mockups, prototypes, user flows) to illustrate your work. Ensure they are easy to understand and relevant to the discussion.

• Conciseness: Be mindful of time. Practice your presentation to ensure you cover the most critical aspects efficiently. Be prepared to dive deeper into specific areas based on interviewer questions.

📝 Enhancement Note: The interview preparation questions are designed to probe for specific skills and experiences mentioned in the job description, such as end-to-end ownership, data-heavy design, independent discovery, and stakeholder management. The portfolio presentation strategy provides a clear roadmap for candidates to effectively showcase their work.

📌 Application Steps

To apply for this Senior Product Designer role at SumUp:

• Submit your application through the provided link on the SumUp careers page.

• Tailor Your Resume: Highlight experience relevant to product design, complex data visualization, reporting interfaces, and end-to-end product ownership. Use keywords from the job description such as "Product Design," "POS," "Fintech," "Reporting," "Fiscalisation," "Figma," and "Product Discovery." Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 compelling case studies that best demonstrate your ability to design complex digital products, particularly those involving data analysis, reporting, or financial information. Ensure each case study clearly outlines the problem, your process, your solutions, and the measurable impact.

• Prepare Your Presentation: Practice walking through your selected portfolio case studies. Be ready to articulate your design decisions, collaboration methods, and how you addressed user needs and business objectives. Focus on making complex data understandable.

• Research SumUp: Familiarize yourself with SumUp's mission, values, products (especially the POS system), and target audience (small businesses). Understand their commitment to empowering merchants and their approach to fintech solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.