Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Bask Health

Location: United States

Job Type: FULL_TIME

Category: Product Design / User Experience (UX)

Date Posted: 2026-04-14T16:44:26.794

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the comprehensive rework and enhancement of the company's user interface (UI) to elevate user experience (UX) and aesthetic appeal.

• Drive user-centered design initiatives by conducting in-depth user research to inform design decisions and product strategy.

• Translate complex requirements and workflows into intuitive, user-friendly designs, focusing on seamless interaction and information architecture.

• Collaborate extensively with cross-functional teams, including engineering and product management, to ensure technical feasibility and strategic alignment.

• Champion best practices in usability, accessibility, and modern design trends to deliver a robust and engaging telehealth platform.

📝 Enhancement Note: The role is explicitly titled "Senior Product Designer" but the description frequently uses "User Experience UX Engineer/Designer." This suggests a hybrid role requiring both strong design craft and a deep understanding of technical implementation, particularly within a modern web stack (Vercel, Next.js, Prisma, PlanetScale). The emphasis on "entrepreneurial spirit" and working directly with the CEO indicates a highly collaborative, fast-paced startup environment where the designer will have significant influence.

📈 Primary Responsibilities

• Spearhead the redesign and optimization of the existing user interface, focusing on enhanced intuitiveness, usability, and visual appeal for a telehealth platform.

• Conduct comprehensive user research, including interviews, surveys, and persona development, to deeply understand user needs, pain points, and behavioral patterns within the healthcare context.

• Develop detailed user flows, wireframes, interactive prototypes, and high-fidelity mockups to effectively communicate design concepts and interaction models.

• Analyze current UI/UX, identify key areas for improvement, and propose innovative solutions that simplify complex workflows and enhance overall user engagement.

• Collaborate closely with software developers, product managers, and stakeholders to ensure design solutions are technically feasible, strategically aligned with business goals, and meet rigorous quality standards.

• Define and implement user-centered design principles, ensuring adherence to accessibility standards (WCAG) and best practices for inclusive design.

• Plan and execute usability testing sessions, analyze feedback, and iterate on designs to achieve optimal user satisfaction and product effectiveness.

• Maintain and evolve the company's brand identity and visual guidelines across all user-facing interfaces, ensuring consistency and a strong brand presence.

• Stay abreast of emerging UX/UI trends, emerging technologies in telehealth, and competitive landscape to drive continuous innovation and improvement.

📝 Enhancement Note: The responsibilities highlight a proactive, end-to-end design ownership. The "rework of our user interface" implies a significant strategic initiative, not just incremental improvements. The mention of a "serverless platform" and specific technologies (Vercel, Next.js, Prisma, PlanetScale) suggests that the ideal candidate should understand the implications of these technologies on design and user experience, potentially requiring some familiarity with front-end development concepts.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for senior-level design roles. Equivalent practical experience will be strongly considered.

Experience: A minimum of 5-10 years of proven professional experience in User Experience (UX) Design, Product Design, or UI Design roles, with a demonstrated track record of successfully delivering complex digital products.

Required Skills:

• Demonstrated expertise in User Experience (UX) Design and User Interface (UI) Design principles and methodologies.

• Strong proficiency in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe XD.

• Proven ability to conduct thorough User Research, translating findings into actionable design strategies.

• Experience in creating detailed Wireframes, interactive Prototypes, and high-fidelity Mockups.

• Solid understanding of User-centered Design principles, Usability heuristics, and Accessibility Standards (e.g., WCAG).

• Effective communication and presentation skills, with the ability to articulate design rationale and defend design decisions to diverse stakeholders.

• Strong analytical and problem-solving skills, with a creative approach to addressing complex design challenges.

Preferred Skills:

• Experience designing for SaaS platforms, particularly within the healthcare or telehealth industry.

• Familiarity with modern front-end development frameworks (e.g., Next.js) and their impact on UI/UX implementation.

• Experience with serverless architectures and cloud platforms (e.g., Vercel).

• Knowledge of data modeling and database concepts (e.g., Prisma, PlanetScale) relevant to user data.

• Experience with A/B testing and data-driven design optimization.

• Understanding of information architecture and complex system design.

📝 Enhancement Note: The "Senior" title and the emphasis on leading a rework suggest that candidates with experience in strategic design leadership, mentoring junior designers, or influencing product roadmaps will be highly valued. The preferred skills hint at a desire for a designer who can "speak the language" of developers and understand the technical constraints and opportunities of their chosen tech stack.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 3-5 significant UX/Product Design projects that demonstrate end-to-end design process, from research to final implementation.

• Projects should highlight complex problem-solving, user research methodologies, wireframing, prototyping, and final UI design, with clear articulation of the designer's specific contributions.

• Evidence of designing for intricate workflows, information architecture challenges, and user-centered solutions.

• Case studies should clearly outline the problem statement, design process, key decisions, and measurable outcomes or impact.

Process Documentation:

• Examples of user research reports, personas, journey maps, or other artifacts that inform design decisions.

• Wireframes and interactive prototypes that illustrate the evolution of a design concept and user flows.

• High-fidelity mockups and UI style guides that showcase visual design and brand consistency.

• Documentation of usability testing findings and subsequent design iterations based on user feedback.

• Demonstrations of how design decisions were balanced with technical feasibility and business objectives.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio needs to go beyond just visual polish. It must tell a compelling story about the design process, the strategic thinking involved, and the tangible impact the designer had on the product and its users. The reference to specific technologies suggests that projects involving web applications built with similar stacks would be particularly relevant.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer with 5-10 years of experience, based in the United States and working remotely, a competitive salary range would typically fall between $120,000 - $170,000 annually. This range can vary significantly based on specific location within the US (cost of living), the candidate's exact experience and demonstrated impact, and the company's funding stage and compensation philosophy.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO) and holiday leave.

• Opportunities for professional development, including conferences, training, and workshops.

• Equity/stock options, common in early-stage startups, offering potential for long-term financial growth.

• Flexible work arrangements, fully remote, allowing for work-life balance.

• Potential for performance-based bonuses or incentives.

• Company-provided equipment (laptop, etc.) to facilitate remote work.

Working Hours: The standard workweek is expected to be 40 hours. Given the remote nature and startup environment, there may be flexibility in daily scheduling, but core collaboration hours will likely be established to accommodate team communication across US time zones.

📝 Enhancement Note: Salary estimation is based on current market data for Senior Product Designers in the US tech sector, considering the remote work arrangement and the startup environment (which often offers equity as part of the compensation package). The US is a broad location, and actual salaries can vary significantly by state and city. The provided range aims to be a general benchmark.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (Telehealth) - Bask Health operates at the intersection of healthcare and technology, aiming to build the foundational software infrastructure for telehealth services. This industry is characterized by rapid innovation, stringent regulatory considerations (HIPAA compliance), and a strong focus on patient outcomes and user trust.

Company Size: Bask Health is likely a small to medium-sized startup, given the direct involvement of the CEO and Director of Design in hiring and the emphasis on an "entrepreneurial spirit." This implies a dynamic, agile environment where individuals have a significant impact and wear multiple hats.

Founded: While the founding date is not provided, the company's focus on building "software infrastructure" and seeking to "expand our design" suggests it is in a growth or scaling phase, likely post-initial product development.

Team Structure:

• The design team, though growing, is likely small, with the Senior Product Designer working closely with a Director of Design and potentially other specialized designers or UX researchers.

• The role involves close collaboration with the CEO, product managers, and a remote engineering team (developers).

Methodology:

• Data-driven design: User research and usability testing are core to informing design decisions.

• Agile development: The use of Vercel, Next.js, and a serverless architecture suggests an agile, iterative approach to product development.

• Focus on scalability and robustness: Building "software infrastructure" implies a need for scalable, reliable, and secure design solutions.

• Entrepreneurial mindset: Encouraging innovation, proactive problem-solving, and a willingness to take ownership.

Company Website: Bask Health (implied domain: bask.health)

📝 Enhancement Note: The description suggests a startup culture that values direct impact, rapid iteration, and close collaboration. The "entrepreneurial spirit" requirement means candidates should be comfortable with ambiguity, proactive in identifying opportunities, and willing to contribute beyond a narrow job description. The telehealth context implies a need for empathy and a strong understanding of user needs in a sensitive domain.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior Product Designer," indicating a mid-to-senior level position. The responsibilities suggest a significant degree of autonomy, strategic input, and leadership in driving key product initiatives. The designer is expected to not just execute but also to shape the design vision and user experience strategy.

Reporting Structure: The Senior Product Designer will report to the Director of Design and work directly with the CEO, indicating a high level of visibility and direct access to leadership. This structure allows for rapid feedback loops and direct influence on product direction.

Operations Impact: The Senior Product Designer will have a direct and substantial impact on the core product offering by redesigning the user interface and ensuring a seamless user experience. This is critical for customer acquisition, retention, and overall platform adoption in the competitive telehealth market. Their work will directly influence user satisfaction, efficiency of healthcare delivery, and ultimately, the success of Bask Health.

Growth Opportunities:

• Leadership Development: Opportunity to grow into a Design Lead or Managerial role as the design team expands, potentially mentoring junior designers.

• Strategic Influence: Contribute to product strategy and roadmap development, influencing the future direction of Bask Health's platform.

• Specialization: Deepen expertise in telehealth UX, complex SaaS design, or potentially explore product management aspects.

• Equity Growth: As an early-stage employee, potential for significant equity appreciation as the company scales.

• Broader Skill Acquisition: Exposure to startup operations, business strategy, and cross-functional leadership beyond pure design.

📝 Enhancement Note: The "Senior" title, coupled with direct access to the CEO and Director of Design, points to a role with substantial growth potential within a scaling startup. Candidates should look for opportunities to expand their strategic influence and potentially move into leadership positions as the company matures.

🌐 Work Environment

Office Type: Fully Remote. This means the work environment is distributed, with team members collaborating virtually.

Office Location(s): United States. While the role is remote, candidates must be based within the United States. This may be due to legal, tax, or payroll considerations.

Workspace Context:

• Collaborative Environment: While remote, the culture emphasizes close collaboration through digital tools. Expect frequent virtual meetings, shared digital whiteboards, and asynchronous communication.

• Technology Enabled: Access to and proficiency with a suite of digital collaboration and design tools is essential. The company utilizes a modern tech stack (Vercel, Next.js, Prisma, PlanetScale) which influences the tools and workflows used.

• Startup Pace: The environment is likely fast-paced, requiring adaptability, initiative, and the ability to manage multiple priorities effectively.

Work Schedule: Standard 40-hour workweek is implied, but flexibility in daily hours may be offered. However, successful remote collaboration within US time zones will be crucial, requiring availability during core working hours for meetings and synchronous work.

📝 Enhancement Note: A fully remote role in a US-based startup requires excellent self-discipline, proactive communication, and comfort with digital collaboration tools. Candidates should be prepared for a dynamic environment where clear communication and asynchronous work practices are key to success.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and salary expectations.

• Portfolio Review & Design Challenge: A dedicated session to present your portfolio, discuss your design process, and potentially tackle a small, focused design challenge or case study relevant to Bask Health's platform.

• Technical/Deep Dive Interview: Discussion with the Director of Design and potentially engineering leads to assess technical design skills, understanding of the tech stack (or ability to learn), and problem-solving approach.

• Leadership/CEO Interview: A final conversation with the CEO to gauge strategic thinking, entrepreneurial fit, and overall alignment with the company's vision and culture.

Portfolio Review Tips:

• Tell a Story: Structure your portfolio presentations around narratives that highlight the problem, your unique process, your contributions, and the impact of your solutions.

• Showcase Process: Emphasize your methodology—how you approach user research, ideation, prototyping, testing, and iteration. Don't just show final screens.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the success of your designs (e.g., improved conversion rates, reduced user errors, increased satisfaction scores).

• Tailor to Bask Health: Highlight projects that are most relevant to building a telehealth platform, complex SaaS applications, or work within a startup environment. Show you understand their tech stack.

• Be Prepared for Questions: Anticipate questions about your design decisions, trade-offs you made, and how you handle feedback and collaboration.

Challenge Preparation:

• Understand the Problem: If given a design challenge, ensure you fully understand the user problem and business context before diving into solutions.

• Focus on Process: Demonstrate your design thinking process, even if time is limited. Articulate your assumptions and how you would validate them.

• Consider Technical Constraints: Given the tech stack mentioned, show awareness of how design translates to implementation. Think about responsiveness, performance, and component-based design.

• Iterative Approach: Show that you can think about multiple solutions and how you would iterate based on feedback or further research.

📝 Enhancement Note: The interview process is likely structured to assess not just design skills but also strategic thinking, cultural fit for a startup, and the ability to work within a specific technical context. A strong portfolio is crucial, and candidates should be prepared to discuss their work in detail, demonstrating a deep understanding of UX principles and practical application.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (proficiency in at least one is required). Figma is often preferred for collaborative remote work.

• User Research Tools: Tools for conducting interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, SurveyMonkey, Google Forms).

• Collaboration Tools: Slack, Microsoft Teams, Zoom for communication and virtual meetings.

• Project Management & Documentation: Tools like Jira, Asana, Trello, Confluence, Notion for task management and knowledge sharing.

Analytics & Reporting:

• Web Analytics: Google Analytics, Vercel Analytics, or similar to track user behavior and site performance.

• Product Analytics: Tools like Amplitude, Mixpanel, or Pendo for in-depth user behavior analysis within the application.

• Dashboarding: Tools like Tableau, Looker Studio (formerly Google Data Studio), or custom dashboards for visualizing key metrics.

CRM & Automation:

• CRM: While not directly a design tool, understanding how CRM data (e.g., Salesforce, HubSpot) informs user segmentation and product marketing can be beneficial.

• Automation Tools: Familiarity with workflow automation concepts that might impact user journeys or internal processes.

• Integration Concepts: Understanding how different systems (e.g., design tools, dev tools, analytics) connect and share data.

Development Stack Context:

• Frontend Framework: Next.js (React framework) - implies a component-based design approach.

• Hosting/Deployment: Vercel - suggests a focus on modern, efficient web development workflows.

• Database: Prisma (ORM), PlanetScale (MySQL-compatible serverless database) - understanding data structures and how they influence UI design can be an advantage.

📝 Enhancement Note: While the role is primarily design-focused, familiarity with the outlined development stack (Next.js, Vercel, Prisma, PlanetScale) is a significant advantage. It suggests the company values designers who can understand and work within the constraints and possibilities of their chosen technology, facilitating better collaboration with engineering and potentially leading to more optimized design solutions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, especially critical in healthcare where user well-being is paramount.

• Innovation & Entrepreneurship: Encouraging creative problem-solving, proactive initiative, and a willingness to experiment and push boundaries.

• Collaboration & Transparency: Open communication, shared ownership, and a willingness to work cross-functionally to achieve common goals.

• Efficiency & Agility: A focus on lean processes, rapid iteration, and adapting quickly to market changes and user feedback.

• Data-Driven Decision Making: Relying on user research, analytics, and testing to inform design and product strategy.

Collaboration Style:

• Remote-First: Emphasis on effective asynchronous and synchronous communication via digital tools.

• Cross-Functional Integration: Designers work closely with engineers, product managers, and leadership, fostering a collaborative environment where diverse perspectives are valued.

• Feedback-Rich: A culture that encourages constructive feedback on designs and processes to drive continuous improvement.

• Ownership & Accountability: Team members are expected to take ownership of their work and be accountable for delivering high-quality results.

📝 Enhancement Note: The "entrepreneurial spirit" and "remote team" context point towards a culture that values initiative, self-direction, and strong communication skills. Candidates should be prepared to demonstrate how they embody these values in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Redesigning a complex telehealth platform to be intuitive and user-friendly requires careful navigation of intricate workflows and data.

• Remote Collaboration Dynamics: Maintaining strong team cohesion, effective communication, and a shared understanding of goals in a fully remote setting.

• Startup Pace and Ambiguity: Adapting to a fast-paced startup environment where priorities can shift and processes are still evolving.

• Technical Constraints of Modern Stacks: Designing within the specific technical framework (Vercel, Next.js, etc.) while pushing creative boundaries.

• Healthcare Specifics: Navigating the unique user needs, privacy concerns (HIPAA), and trust factors inherent in the telehealth industry.

Learning & Development Opportunities:

• Telehealth UX Expertise: Gaining specialized knowledge in designing for healthcare applications and understanding patient/provider workflows.

• Modern Web Technology Exposure: Deepening understanding of how front-end frameworks and serverless architectures impact design.

• Strategic Product Influence: Opportunity to shape product vision and contribute to business strategy in a growing company.

• Leadership Potential: Developing leadership skills by mentoring, leading design initiatives, and potentially managing a design function.

• Startup Ecosystem Experience: Gaining valuable experience in the dynamics of a venture-backed startup.

📝 Enhancement Note: The challenges presented are typical of senior roles in scaling tech startups, particularly in specialized industries like telehealth. These challenges also represent significant growth opportunities for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a significant UI redesign. What was your process, what were the key challenges, and what was the outcome?" (Focus on your strategic approach, user research integration, and impact measurement.)

• "How would you approach designing a new feature for a telehealth platform that requires users to share sensitive health information? What are your key considerations?" (Highlight your understanding of user privacy, trust, and compliance.)

Company & Culture Questions:

• "What excites you about Bask Health's mission to build telehealth infrastructure, and how does your design philosophy align with our entrepreneurial spirit?" (Show genuine interest in the company's mission and your ability to thrive in a startup.)

• "How do you approach collaboration in a fully remote team environment, and what are your strategies for effective communication and feedback?" (Emphasize proactive communication and team-building skills.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role and contribution, the design process undertaken (research, ideation, testing), key design decisions, and the measurable outcomes or impact.

• Highlight Process Artifacts: Show, don't just tell. Include examples of user flows, wireframes, prototypes, and user testing insights alongside final UI designs.

• Emphasize Strategic Thinking: Articulate why you made certain design choices, linking them back to user needs, business goals, and technical considerations.

• Be Ready for Deep Dives: Prepare to answer detailed questions about specific design choices, trade-offs made, and how you handled challenges or disagreements.

• Connect to Bask Health: Frame your experience and projects in a way that directly relates to the challenges and opportunities at Bask Health.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design craft but also strategic thinking, problem-solving abilities, adaptability, and a strong cultural fit for a remote, entrepreneurial startup in the telehealth space.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Workable.

• Curate Your Portfolio: Select 3-5 of your strongest, most relevant projects. Ensure each project clearly articulates the problem, your process, your specific contributions, and the impact. Prioritize projects that showcase complex UX challenges, user research, and strong UI execution, ideally for web applications or SaaS products.

• Tailor Your Resume: Highlight experience and skills that directly match the job description, using keywords from the posting (e.g., UX Design, UI Design, User Research, Figma, Prototyping, Telehealth, Startup). Quantify achievements where possible.

• Prepare Your Presentation: Practice walking through your portfolio projects. Be ready to discuss your design decisions, the trade-offs you made, and your collaboration style. Anticipate questions about your approach to user research, technical feasibility, and remote work.

• Research Bask Health: Understand their mission, the telehealth industry, and the potential impact of their technology. This will help you tailor your responses and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.