Senior Product Designer- 6 Mth FTC

📍 Job Overview

Job Title: Senior Product Designer - 6 Month Fixed-Term Contract

Company: Zepz

Location: United Kingdom

Job Type: Fixed Term

Category: Product Design / UX/UI

Date Posted: 2026-08-13

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on conceptualizing and designing innovative, mobile-first user experiences for a global customer base, with a strong emphasis on user-centered design principles.

• You will be instrumental in identifying product differentiation opportunities and translating user needs and business objectives into effective, high-quality design solutions.

• A key aspect involves leveraging AI-assisted tools, particularly within Figma, to accelerate ideation, prototyping, and exploration of design solutions.

• This position requires close collaboration with Product Managers, Engineers, and Design Leadership to drive product strategy, refine roadmaps, and uphold a high standard of design craft.

📝 Enhancement Note: This role is positioned as a Senior Product Designer with a fixed-term contract, indicating a need for experienced professionals who can quickly integrate and deliver impactful design solutions within a defined timeframe. The emphasis on AI-assisted tools and mobile-first design highlights the company's commitment to modern design practices and efficiency. The role reports to the Head of UX and Design, suggesting a strategic contribution to the design function.

📈 Primary Responsibilities

• Conceptualize and design user-centric, mobile-first experiences that address the needs of global users, particularly within the context of financial services.

• Collaborate closely with product managers, engineers, and cross-functional stakeholders to understand business objectives and translate them into effective, scalable design solutions.

• Utilize a deep empathy for users to create and iterate on product features and improvements, ensuring both user satisfaction and business outcomes.

• Employ AI-assisted prototyping tools (e.g., Figma Make) to accelerate ideation, produce working prototypes, and explore a broader range of design solutions efficiently.

• Define and track success metrics for design decisions, working with product and data teams to measure the impact and effectiveness of shipped experiences.

• Contribute to the development and maintenance of the company's design system, ensuring consistency, scalability, and adherence to brand guidelines across multiple products and platforms.

• Effectively communicate and "sell" design solutions to internal partners through compelling design storytelling and clear articulation of user and business value.

• Participate actively in design critiques and reviews, providing and receiving constructive feedback to elevate the quality of design work across the team.

• Ideate on new product features and enhancements, leveraging user research, competitive analysis, and data insights to inform design direction.

• Work collaboratively with Design Leadership to contribute to the growth of the design team and the continuous improvement of design processes and methodologies.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic product thinking, hands-on design execution, and collaborative teamwork. The explicit mention of "selling design solutions" and "design storytelling" points to the need for strong communication and persuasion skills. The focus on AI tools and design systems indicates a modern, efficient design workflow.

🎓 Skills & Qualifications

Education:

• A BA/BS/Master's Degree in User Experience, Research, or a related field is preferred but not strictly required. The company values practical experience and demonstrated skills. Experience:

• 4+ years of experience as a Product Designer, with a proven track record of launching successful consumer-facing mobile and native experiences.

• Hands-on experience leading end-to-end product feature development from concept to launch. Required Skills:

• Expert-level Figma proficiency: Including advanced features such as Prototyping, Variables, Dev Mode, and AI-assisted features like Figma Make.

• Practical AI Tool Experience: Demonstrated hands-on experience using AI tools to accelerate design workflows, not just theoretical knowledge.

• Mobile-First Design: Strong ability to conceptualize and design for mobile platforms, understanding their unique constraints and opportunities.

• User-Centered Design Principles: Deep understanding and application of user-centered design methodologies to create exceptional user experiences.

• Data Analysis & Research: Ability to analyze and utilize data and user research findings to inform design decisions and validate solutions.

• Cross-Functional Collaboration: Proven ability to work effectively with product managers, engineers, and other stakeholders.

• Design Systems: Experience contributing to or working with established design systems for consistency and scalability.

• Problem-Solving: Excellent analytical skills to break down complex problems and develop effective design solutions.

• Communication & Storytelling: Strong verbal and written communication skills, with the ability to articulate design rationale, process, and decisions clearly, and to "sell" design solutions through storytelling.

• Design Critiques: Active participation in design critiques and reviews, providing and receiving constructive feedback.

Preferred Skills:

• Familiarity with the financial services industry, regulated products, or similar complex sectors.

• Experience using AI tools like Claude (Anthropic) is a plus, but a general comfort and curiosity with AI is more important.

• Experience with design discovery techniques, including user research and competitive analysis.

📝 Enhancement Note: The emphasis on expert Figma skills and practical AI tool usage is a critical differentiator for this role. Candidates should be prepared to showcase proficiency in these areas within their portfolio and during interviews. The preference for financial services experience suggests that an understanding of regulatory environments and user trust in financial platforms would be advantageous.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Process Documentation: Showcase your end-to-end design process, clearly illustrating your methodology from problem definition and user research through to ideation, prototyping, testing, and final implementation.

• Case Studies: Present detailed case studies of successful product launches, with a strong emphasis on consumer-facing mobile and native experiences. Each case study should highlight the problem, your role, the design solutions, the process you followed, and the measurable outcomes.

• User-Centricity: Demonstrate how user needs and research findings directly informed your design decisions and led to improved user experiences.

• AI Tool Integration: Include examples where you've effectively leveraged AI-assisted tools (e.g., Figma Make) to accelerate your design workflow, prototype faster, or explore more design options.

• Figma Proficiency: Provide evidence of your advanced Figma skills, potentially including examples of complex prototypes, use of Variables, or contributions to Dev Mode.

Process Documentation:

• Clearly articulate your approach to user research, including methods used and how insights were translated into design actions.

• Detail your prototyping process, highlighting the use of AI tools to achieve speed and breadth in exploration.

• Showcase how you collaborate with engineering and product teams throughout the design lifecycle, ensuring smooth implementation.

• Demonstrate how you define, track, and report on design success metrics, linking design efforts to business outcomes.

📝 Enhancement Note: The portfolio is a critical component for this role. Candidates should prepare to walk through their process, with specific emphasis on how they use Figma and AI tools. Demonstrating measurable impact and user-centricity will be key. Given the fixed-term nature, a portfolio that quickly showcases impact and adaptability will be highly valued.

💵 Compensation & Benefits

Salary Range:

• As this is a 6-month fixed-term contract in the United Kingdom, the salary will be competitive and commensurate with experience. While specific figures are not provided, Senior Product Designer roles in London typically range from £60,000 to £90,000 per annum (pro-rata for a 6-month contract), depending on the depth of experience, specific skill set, and the company's compensation strategy for contract roles. Benefits:

• Unlimited Annual Leave: A flexible approach to time off, encouraging a healthy work-life balance.

• Great Healthcare Benefits: Comprehensive health coverage to support employee well-being.

• Employee Discounts: Access to discounts on company products or services.

• Hybrid Work Environment: Flexibility to work from home and in the office, fostering collaboration and work-life integration.

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week, with flexibility often available given the hybrid work model. Specifics will be discussed during the interview process.

📝 Enhancement Note: For a fixed-term contract, compensation is often structured as a daily or weekly rate, or a pro-rata annual salary. Candidates should be prepared to negotiate based on their experience and the project's scope. The "unlimited annual leave" benefit, while generous, often comes with an expectation of high ownership and responsibility, meaning individuals must manage their time effectively to ensure project delivery.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech / Financial Services (Digital Remittances)

Company Size: 800+ employees globally. This indicates a well-established company with a significant operational footprint, offering opportunities for collaboration across diverse teams and departments.

Founded: Zepz is the parent company for WorldRemit and Sendwave. While a specific founding date for Zepz itself isn't provided, the brands have been operating for several years, suggesting a mature and evolving organizational structure.

Team Structure:

• Global Design Organization: You will be part of a diverse, global UX and Design team, working alongside other designers and researchers.

• Cross-Functional Squads: The design team operates within cross-functional squads, typically comprising Product Managers, Engineers, and Designers, fostering a collaborative and agile environment.

• Reporting: The role reports into the Head of UX and Design, indicating a direct line to design leadership and strategic input.

Methodology:

• Mobile-First & AI-Assisted: The design approach is primarily mobile-first, with a strong integration of AI-assisted tools to enhance productivity and innovation.

• Agile & Fast-Paced: The company operates in a fast-paced environment, prioritizing quick decision-making and rapid iteration.

• Data-Informed: Design decisions are informed by user research, data analysis, and performance metrics.

• High Trust & Ownership: The culture is built on high trust, encouraging "Responsible Owners" who treat company resources with care and demonstrate commitment.

Company Website: https://www.zepz.io/

📝 Enhancement Note: Zepz's mission to "break down barriers" for global communities through finance and tech is a strong cultural driver. This mission-oriented approach is likely to attract individuals who are purpose-driven. The emphasis on "Relentless Learners," "Responsible Owners," and "Transparent Communicators" suggests a culture that values continuous improvement, accountability, and open dialogue.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer (Fixed-Term Contract)

This role is for an experienced professional who can operate with significant autonomy. As a senior member, you are expected to not only execute designs but also contribute to strategy, mentor junior designers (implicitly through collaboration and process improvement), and influence product direction. The fixed-term nature means the focus is on delivering specific project outcomes within the contract duration.

Reporting Structure:

You will report directly to the Head of UX and Design. This provides a clear reporting line and an opportunity to work closely with senior design leadership, gaining insights into strategic decision-making and design governance.

Operations Impact:

As a Senior Product Designer at Zepz, your work directly impacts the user experience of millions of global customers who rely on WorldRemit and Sendwave for essential financial services. Your designs will influence how easily and effectively migrants can send money home, directly contributing to the company's mission of breaking down financial barriers and supporting global communities. Your ability to translate complex needs into intuitive, engaging mobile experiences will be critical to customer acquisition, retention, and overall business success.

Growth Opportunities:

• Skill Enhancement: Deepen expertise in mobile-first design, AI-assisted design tools (Figma, etc.), and design systems within a high-growth fintech environment.

• Cross-Functional Leadership: Gain experience leading design initiatives within agile, cross-functional squads, influencing product roadmaps and strategies.

• Industry Exposure: Develop a nuanced understanding of the financial services and remittance industry, including regulatory considerations and user trust dynamics.

• Portfolio Building: Deliver impactful projects that significantly enhance your professional portfolio, showcasing your ability to drive product excellence in a fast-paced, mission-driven company.

• Networking: Build relationships with a diverse global team of product, engineering, and design professionals.

📝 Enhancement Note: While this is a fixed-term contract, the "Senior" title implies that the role offers significant responsibility and the opportunity to make a tangible impact. Candidates should view this as a chance to apply their expertise to a meaningful mission and build a strong project within their portfolio. The close reporting line to the Head of UX and Design also presents an opportunity for mentorship and strategic exposure.

🌐 Work Environment

Office Type: The company embraces a hybrid work model, valuing the benefits of in-person collaboration while providing the flexibility of remote work. This suggests a modern office environment designed to facilitate teamwork, brainstorming, and connection.

Office Location(s): The role requires the candidate to be within a comfortable commutable distance of the London office. This indicates a physical hub for team gatherings, key meetings, and collaborative sessions.

Workspace Context:

• Collaborative Spaces: Expect an office environment equipped with spaces conducive to team meetings, design workshops, and cross-functional discussions.

• Technology: Access to the necessary tools and technology, including high-performance workstations and reliable internet, to support both in-office and remote work.

• Team Interaction: Opportunities for regular interaction with product managers, engineers, and fellow designers, fostering a sense of shared purpose and collective problem-solving.

Work Schedule:

• While specific hours are not detailed, a standard full-time work schedule (e.g., 40 hours per week) is typical. The hybrid model allows for flexibility in structuring the work week, balancing office days with remote work to optimize productivity and personal needs. This flexibility is crucial for individuals who need to manage complex design processes and deep work sessions.

📝 Enhancement Note: The emphasis on being "within a comfortable commutable distance" of the London office is a key indicator for hybrid roles. Candidates should consider their willingness and ability to travel to the office regularly. The company's "high trust" culture suggests that employees are empowered to manage their schedules effectively within the hybrid framework.

📄 Application & Portfolio Review Process

Interview Process:

The interview process for a Senior Product Designer at Zepz, especially for a fixed-term contract, is likely to be rigorous and focused on assessing both design craft and collaborative capabilities. Expect the following stages:

1. Initial Screening: A brief call with a recruiter to assess basic qualifications, interest in the role, and understanding of the company mission.

2. Hiring Manager/Design Lead Interview: A deeper dive into your experience, portfolio, and understanding of product design principles. This stage will focus on your approach to mobile-first design, AI tool usage, and user-centered methodologies.

3. Design Exercise/Take-Home Challenge: You may be given a design challenge to assess your problem-solving skills, design process, and ability to work within constraints. For a senior role and FTC, this might be a focused task rather than a broad project.

4. Portfolio Presentation & Discussion: A dedicated session where you present your portfolio, walking through 2-3 key case studies. This is where you'll demonstrate your design process, decision-making, and impact. Expect questions about your specific contributions, how you used Figma and AI tools, and how you handled challenges.

5. Cross-Functional Interview: An interview with a Product Manager and/or Engineering Lead to assess your collaboration skills, communication style, and ability to work effectively within a cross-functional team.

6. Final Interview/Offer: A concluding conversation, potentially with Design Leadership, to finalize details and extend an offer.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest case studies that best represent your senior-level experience, mobile-first design expertise, and use of advanced tools like Figma and AI.

• Highlight Process: Clearly articulate your design process for each case study. Emphasize how you identified problems, conducted research, iterated on solutions, and collaborated with teams.

• Showcase AI & Figma Mastery: Specifically call out instances where you used AI tools to accelerate your workflow or Figma's advanced features (Variables, Prototyping, Dev Mode). Explain why you chose these tools and the benefits they brought.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs. This could include improvements in conversion rates, user engagement, task completion times, or customer satisfaction.

• Tell a Story: Frame your case studies as narratives. Start with the problem, explain your journey, and conclude with the impactful solution.

• Be Ready for Deep Dives: Prepare to answer detailed questions about your design choices, trade-offs you made, and your specific contributions versus team contributions.

Challenge Preparation:

• Understand the Brief: If given a take-home challenge, thoroughly understand the problem statement, target users, and constraints.

• Focus on Process: Even with a limited time, clearly articulate your thought process and any assumptions you made.

• Prototype Appropriately: Create a prototype that effectively communicates your core solution. For a senior role, focus on the strategic thinking behind the interactions.

• Prepare a Presentation: Be ready to present your challenge solution clearly and concisely, highlighting your design rationale and key decisions.

📝 Enhancement Note: Given the fixed-term nature and the emphasis on AI and Figma, expect the interview process to be highly focused on practical skills and immediate impact. Candidates should be prepared to demonstrate their ability to hit the ground running and contribute effectively within a short period.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the core design tool. Expertise required includes advanced prototyping, Variables, Dev Mode, and AI-assisted features like Figma Make. Candidates must demonstrate practical application of these features.

• AI-Assisted Design Tools: Beyond Figma's integrated AI, the company encourages the use of other AI tools for accelerating workflows, analysis, and ideation. Curiosity and practical experience are key.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools may be beneficial.

Analytics & Reporting:

• Data Analysis Tools: Ability to analyze user data and research findings is crucial. While specific tools aren't listed, proficiency in interpreting data from sources like Amplitude, Mixpanel, or internal analytics platforms is expected.

• Reporting Tools: Experience with tools that facilitate the reporting of design success metrics and impact analysis.

CRM & Automation:

• While not directly a designer's primary tool, understanding how designs integrate with CRM and automation platforms (e.g., Salesforce, HubSpot) can be advantageous, especially in understanding user journeys and data flows.

📝 Enhancement Note: The explicit mention of Figma's advanced features and AI-assisted tools is a strong signal. Candidates should highlight any experience with tools that enhance design productivity, rapid prototyping, and data-driven iteration. Familiarity with how design outputs feed into engineering and business systems is also valuable.

👥 Team Culture & Values

Operations Values:

• Integrity: A commitment to doing the "right thing" for customers and colleagues, forming the foundation of trust and ethical practice.

• Outcomes: A relentless focus on customer success and prosperity, ensuring that design efforts directly contribute to positive results for users.

• Velocity: A high-energy, fast-paced approach to work, characterized by quick, smart decision-making and agility in execution.

• Relentless Learners: A continuous drive for feedback and self-improvement, embracing challenges as opportunities to learn and grow.

• Responsible Owners: Treating company resources and projects with personal accountability and care, demonstrating a high level of commitment and ownership.

• Transparent Communicators: Open, honest, and clear communication to ensure team alignment and foster a collaborative environment.

Collaboration Style:

• Cross-Functional Integration: Designers work closely within cross-functional squads, collaborating daily with Product Managers and Engineers.

• Design Critiques: An active culture of design critiques and reviews, where feedback is openly shared and utilized to elevate design quality.

• High Trust Environment: A culture built on mutual trust, empowering individuals to take ownership and contribute autonomously.

• Purpose-Driven: Collaboration is often driven by the shared mission of breaking down financial barriers and improving lives globally.

📝 Enhancement Note: Zepz's core values (Integrity, Outcomes, Velocity) and its emphasis on "Relentless Learners," "Responsible Owners," and "Transparent Communicators" paint a picture of a dynamic, accountable, and mission-oriented workplace. Candidates should be prepared to demonstrate how their work ethic and collaborative style align with these principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Iteration: The fast-paced environment requires designers to be comfortable with rapid iteration and quick decision-making, often with incomplete information.

• Balancing User Needs and Business Goals: Effectively translating complex user needs for global, often underserved, communities while meeting business objectives and regulatory requirements.

• AI Integration: Staying current with and effectively leveraging rapidly evolving AI tools in the design process, ensuring responsible and productive use.

• Cross-Cultural Design: Designing for a diverse global audience requires sensitivity to cultural nuances, accessibility needs, and varying levels of digital literacy.

• Fixed-Term Contract Pressure: Delivering significant impact and high-quality work within a defined 6-month timeframe requires efficient workflow management and strong execution.

Learning & Development Opportunities:

• Cutting-Edge Tool Proficiency: Gain hands-on experience and mastery of advanced Figma features and emerging AI-assisted design technologies.

• Fintech Domain Expertise: Develop a deeper understanding of the unique challenges and opportunities within the financial services and remittance sector.

• Strategic Design Influence: Contribute to product strategy and roadmapping, working closely with senior leadership and cross-functional teams.

• Impactful Mission: Contribute directly to a socially impactful mission, designing products that empower global communities.

• Global Perspective: Collaborate with a diverse, international team, broadening your understanding of global markets and user behaviors.

📝 Enhancement Note: The role offers a unique opportunity to work at the intersection of technology, finance, and social impact. The challenges presented are typical of high-growth tech companies, but the specific context of remittances adds a layer of complexity and purpose. Candidates should frame these challenges as opportunities for growth and demonstrate their adaptability and problem-solving skills.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI tools to significantly improve your design process or accelerate a project. What were the benefits and any limitations?" (Focus on practical application, not just awareness).

• "Walk us through a complex mobile-first product you designed. How did you ensure it met both user needs and business objectives, especially considering a global audience?" (Highlight your process, decision-making, and outcomes).

• "How do you approach designing for users in emerging markets or with varying levels of digital literacy? What considerations are paramount?" (Demonstrate user empathy and cultural awareness).

• "Explain your process for contributing to or utilizing a design system. How do you ensure consistency and scalability across products?" (Showcase understanding of design governance).

• "Given our mission to break down financial barriers, how would you approach designing a new feature for users sending money home for the first time?" (Assess your ability to connect with the company's purpose and translate it into design solutions). Company & Culture Questions:

• "What interests you most about Zepz's mission and our brands (WorldRemit/Sendwave)?" (Show genuine interest in the company's purpose).

• "How do you embody 'Relentless Learner,' 'Responsible Owner,' or 'Transparent Communicator' in your work?" (Align your past experiences with their core values).

• "Describe your experience working in a fast-paced, agile environment. How do you manage competing priorities and tight deadlines?" (Assess your adaptability and velocity).

• "How do you approach giving and receiving feedback in design critiques?" (Demonstrate collaborative and growth-oriented mindset). Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly state the problem, your role, the solution, and the quantifiable impact (metrics, user feedback).

• Showcase Your Process: Use visuals (user flows, wireframes, mockups) to illustrate your design journey. Clearly articulate why you made certain decisions.

• Highlight AI/Figma Expertise: Specifically point out where and how you used AI tools and advanced Figma features. Explain the strategic advantage gained.

• Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within the allotted time. Use storytelling to keep your audience engaged.

• Prepare for Q&A: Anticipate questions about your design choices, trade-offs, challenges, and specific contributions.

📝 Enhancement Note: Candidates should prepare to demonstrate not only strong design skills but also a clear understanding of Zepz's mission, values, and operational cadence. The emphasis on AI and Figma means practical demonstration and articulation of their use will be critical.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Zepz careers portal.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 key projects that best demonstrate your expertise in mobile-first design, user-centered problem-solving, and practical application of advanced Figma features and AI-assisted tools. Ensure case studies clearly articulate your process and impact.

• Resume Optimization: Ensure your resume clearly outlines your 4+ years of product design experience, emphasizing achievements in consumer-facing mobile applications and any relevant financial services background. Strategically integrate keywords like "Figma," "AI-assisted design," "mobile-first," "UX/UI," and "product strategy."

• Interview Preparation: Practice articulating your design process, decision-making rationale, and project outcomes. Prepare to discuss your experience with AI tools and advanced Figma functionalities, and how you've driven measurable impact. Rehearse presenting your portfolio.

• Company Research: Thoroughly research Zepz, WorldRemit, and Sendwave. Understand their mission, target audience, and the competitive landscape. Familiarize yourself with their core values to articulate how you align with their culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.