Projektant / Projektantka UX

📍 Job Overview

Job Title: Projektant / Projektantka UX (UX Designer)

Company: Bank Pekao

Location: Warsaw, Masovian Voivodeship, Poland

Job Type: Full-time

Category: Digital Product Design / User Experience

Date Posted: April 10, 2026

Experience Level: Early Career (0-2 years)

Remote Status: Hybrid (1 day in office per week)

🚀 Role Summary

• Design digital products from conceptualization through to implementation, focusing on user-centric design principles.

• Develop interactive prototypes for user research and validation, actively participating in or leading these sessions.

• Facilitate and engage in design workshops, collaborating with cross-functional teams to drive innovation.

• Manage and execute design projects independently, demonstrating ownership and strategic thinking.

• Uphold and apply the company's Design System guidelines to ensure consistency and efficiency in product development.

📝 Enhancement Note: This role is specifically for a UX Designer with a focus on digital product development within the banking sector. The emphasis on "samodzielność" (independence) and "realny wpływ na decyzje projektowe" (real influence on design decisions) suggests a role where the candidate is expected to take initiative and contribute significantly to the product strategy from a user experience perspective, rather than just executing tasks. This is a replacement contract, which is a crucial detail for potential candidates.

📈 Primary Responsibilities

• Lead the end-to-end UX design process for digital products, from initial concept and user research to final implementation.

• Create detailed wireframes, user flows, and interactive prototypes using industry-standard tools like Figma, FigJam, and Mural.

• Plan and conduct user research activities, including usability testing, interviews, and surveys, to gather insights and validate design decisions.

• Facilitate collaborative design thinking workshops with stakeholders from business, development, and other relevant departments.

• Present design concepts, prototypes, and research findings to stakeholders, effectively articulating design rationale and impact.

• Ensure adherence to and contribute to the evolution of the company's Design System, promoting consistency and scalability across digital platforms.

• Collaborate closely with product managers, developers, and business analysts to translate requirements into intuitive and effective user experiences.

• Independently manage and prioritize design tasks for assigned projects, ensuring timely delivery and high-quality outcomes.

📝 Enhancement Note: The responsibilities indicate a hands-on role requiring not only design execution but also active engagement in research, workshop facilitation, and stakeholder management. The expectation of "samodzielne prowadzenie projektów" (independent project leadership) implies a need for strong organizational skills and the ability to manage multiple tasks and priorities effectively, even at an early career stage.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design (e.g., Graphic Design, Interaction Design, HCI), Computer Science, or a related field is typically expected for UX design roles. Relevant certifications or a strong portfolio can often substitute for formal education.

Experience: A minimum of 1 year of professional experience in designing digital products is required. This experience should demonstrate a solid understanding of the UX design process and its application in real-world projects.

Required Skills:

• Minimum 1 year of experience in creating digital products.

• Comprehensive understanding of the UX design process and methodologies.

• Proven ability to make and justify design decisions.

• Proficiency in facilitating and leading design workshops.

• Strong collaboration skills, with the ability to work effectively both independently and as part of a team.

• Experience working with Design Systems.

Preferred Skills:

• Experience in the financial services or banking industry.

• Familiarity with Agile development methodologies.

• Experience in conducting and analyzing user research.

• Knowledge of accessibility standards (WCAG).

• Strong visual design skills and attention to detail.

📝 Enhancement Note: The requirement for specific tools (Figma, FigJam, Mural) and the explicit mention of "Design System" indicate a need for practical, hands-on experience. The "1 year of experience" is a key differentiator, suggesting they are looking for someone past the absolute beginner stage but not necessarily a senior designer.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 1-2 end-to-end digital product design projects that demonstrate your understanding of the entire UX process, from research to final design.

• Clearly articulate your role and contributions within each project, especially if it was a team effort.

• Highlight your process for problem-solving, user research, ideation, prototyping, and testing.

• Demonstrate your ability to work with and apply Design System principles.

Process Documentation:

• Detail the specific steps taken in your design process for each portfolio project.

• Explain how user research informed your design decisions and iterations.

• Illustrate your approach to prototyping, including the fidelity and purpose of different prototypes created.

• Describe how you collaborated with stakeholders and developers throughout the project lifecycle.

• Showcase how you ensured design consistency and adherence to established guidelines or Design Systems.

📝 Enhancement Note: For a UX Designer role, a portfolio is paramount. Applicants must be prepared to walk through their design process, demonstrating not just the final output but the rationale and methodology behind it. The emphasis on "samodzielne prowadzenie projektów" means the portfolio should ideally feature projects where the candidate had significant autonomy.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a UX Designer with 0-2 years of experience in Warsaw, Poland, the estimated gross salary range is approximately 7,000 - 10,000 PLN per month (before taxes and deductions). This range can vary based on the candidate's specific skills, portfolio, and interview performance.

Benefits:

• Employment under a contract of employment (umowa o pracę), with no B2B option.

• Company-provided Apple MacBook Pro for work.

• Hybrid work model: 1 day per week required in the Warsaw office.

• Performance-based bonus, dependent on results and engagement.

• Preferential terms for private medical care for the employee and their family.

• MultiSport card for access to sports facilities.

• Group insurance coverage on favorable terms.

• Access to a system of training and development programs.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with flexibility expected within the hybrid model.

📝 Enhancement Note: The salary estimate is based on research for similar UX Designer roles in Warsaw, considering the experience level and the specific benefits offered. The explicit mention of "umowa o pracę na zastępstwo" (contract of employment for replacement) is a critical detail regarding the employment type and duration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Banking and Financial Services. Bank Pekao is one of Poland's largest financial institutions, operating in a highly regulated and competitive environment that demands innovation in digital services.

Company Size: Large Enterprise. As a major bank, Bank Pekao likely has a structured corporate environment with established processes and a significant number of employees.

Founded: The bank was founded in 1929, indicating a long-standing history and strong presence in the Polish market.

Team Structure:

• The UX Designer will likely be part of a broader Digital Transformation, IT, or Product Development department.

• The team structure is expected to be cross-functional, with close collaboration between UX/UI designers, product managers, business analysts, and software developers.

Methodology:

• The company likely employs a mix of Agile and Waterfall methodologies, common in large enterprises, with a growing emphasis on Agile for digital product development.

• Data-driven decision-making is crucial, with a focus on user feedback, analytics, and business requirements to guide design and development.

• Emphasis on user-centric design, aiming to improve customer experience across digital banking platforms.

Company Website: https://www.pekao.com.pl/

📝 Enhancement Note: Operating within a large, established bank means the culture may be more formal than a startup, but the focus on digital product design implies a drive for modern practices and innovation. Understanding the bank's strategic goals regarding digital transformation will be key for a UX designer.

📈 Career & Growth Analysis

Operations Career Level: This is an early-career UX Designer position. The role is designed for someone with foundational knowledge and practical experience (1+ year) who is ready to take on more responsibility in designing digital products and influencing project decisions.

Reporting Structure: The UX Designer will likely report to a design lead or product manager. They will work closely with developers and business stakeholders, requiring strong communication and collaboration skills across different functional areas.

Operations Impact: The UX Designer will have a direct impact on the usability, user satisfaction, and adoption rates of Bank Pekao's digital products. By creating intuitive and effective user experiences, they contribute to customer loyalty, operational efficiency, and the bank's overall digital strategy and competitiveness.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in UX research, interaction design, usability testing, and potentially UI design.

• Specialization: Potential to specialize in specific product areas within the bank (e.g., mobile banking, online services, internal tools) or in areas like user research or design systems.

• Leadership Potential: With proven success, opportunities to lead design projects, mentor junior designers, or move into senior UX/Product Design roles.

• Cross-functional Learning: Exposure to various aspects of banking operations, product management, and software development, fostering a holistic understanding of the business.

📝 Enhancement Note: The "replacement contract" nature of the role might affect long-term career progression within the company, but it offers valuable experience and skill development in a large financial institution. Growth will likely come from mastering the UX craft and demonstrating impact on key digital initiatives.

🌐 Work Environment

Office Type: Bank Pekao operates with a hybrid work model, meaning the environment is a blend of remote work and in-office collaboration. The office is located in Warsaw.

Office Location(s): Warsaw, Poland. The specific office address is provided as "Warszawa, PL, 01-066".

Workspace Context:

• The office environment is expected to be professional and conducive to collaboration, with designated spaces for meetings, workshops, and focused work.

• As part of the hybrid model, employees are expected to utilize company-provided tools (Apple MacBook Pro) for both remote and in-office tasks.

• Opportunities for face-to-face interaction with colleagues, fostering team cohesion and knowledge sharing, particularly on the designated office day.

Work Schedule: Standard full-time hours (likely 40 hours/week), with flexibility in how these hours are structured, especially for remote workdays, while ensuring availability for team collaborations and meetings on the office day.

📝 Enhancement Note: The hybrid model, with one day in the office, suggests a focus on structured collaboration and team building. Candidates should be prepared for this balance and ensure they can be productive in both remote and office settings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review, potentially followed by a brief call with HR to assess basic qualifications and cultural fit.

• Portfolio Presentation: Candidates will likely be asked to present their portfolio, showcasing 1-2 key projects. This stage assesses design process, problem-solving skills, and communication abilities. Be prepared to walk through your design decisions and rationale.

• Technical/Skills Interview: A more in-depth discussion about UX principles, methodologies, and hands-on experience with design tools. This might include a practical exercise or case study.

• Stakeholder/Team Interview: Meetings with potential team members, including other designers, product managers, or developers, to assess collaboration style and fit within the team dynamic.

• Final Interview: Possibly with a hiring manager or senior leader to discuss career aspirations and confirm alignment with the role and company.

Portfolio Review Tips:

• Tell a Story: Structure your portfolio around projects that tell a clear story of problem, process, solution, and impact.

• Show Your Process: Don't just show final screens. Detail your research, ideation, wireframing, prototyping, and testing phases.

• Highlight Impact: Quantify results where possible (e.g., improved conversion rates, reduced user errors, increased satisfaction scores).

• Tool Proficiency: Clearly demonstrate your expertise with Figma, FigJam, and Mural within your project examples.

• Design System Focus: If possible, include examples of how you've worked with or applied design system principles.

• Conciseness: Tailor your presentation to the time allotted, focusing on the most relevant and impactful work.

Challenge Preparation:

• Be prepared for a potential design exercise or case study. This might involve analyzing a problem, proposing a solution, or critiquing an existing design.

• Practice articulating your design decisions clearly and concisely, especially under pressure.

• Research Bank Pekao's digital offerings to understand their current user experience and identify potential areas for improvement.

• Prepare questions about the team, projects, and company culture to demonstrate your engagement and interest.

📝 Enhancement Note: Given the emphasis on independent project leadership and a structured interview process, candidates should prepare thoroughly for the portfolio review and any potential design challenges. Demonstrating a structured, user-centered approach is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency in creating components, auto-layout, and interactive prototypes is expected.

• FigJam: For brainstorming, ideation, workshop facilitation, and collaborative diagramming.

• Mural: Similar to FigJam, used for visual collaboration, workshops, and brainstorming sessions.

Analytics & Reporting:

• While not explicitly mentioned, familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics, Hotjar) for understanding user behavior and conversion metrics would be beneficial.

CRM & Automation:

• Not directly relevant to the UX Designer role, but understanding how user data is managed within CRMs or customer platforms can provide useful context for designing user-friendly interfaces.

📝 Enhancement Note: The explicit mention of Figma, FigJam, and Mural indicates these are critical tools for the role. Candidates must be able to demonstrate strong practical skills with these platforms, particularly in creating interactive prototypes and facilitating collaborative sessions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and meeting user needs in all design decisions.

• Collaboration: Valuing teamwork and open communication with business stakeholders, developers, and other designers.

• Innovation: Encouraging creative solutions and continuous improvement in digital product design.

• Efficiency: Striving for streamlined processes and effective design solutions that contribute to business goals.

• Data-Driven: Utilizing research and analytics to inform design choices and measure impact.

Collaboration Style:

• The role requires a highly collaborative approach, working closely with diverse teams.

• Expectation of active participation in workshops, design reviews, and cross-functional meetings.

• Openness to feedback and iterative design processes is crucial.

📝 Enhancement Note: The values align with standard UX design best practices, emphasizing user needs, collaboration, and data. For a bank, a strong focus on security, compliance, and reliability alongside usability would also be implicit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Navigating the complexities of a large financial institution to ensure user needs are met while adhering to business objectives, regulatory constraints, and technical limitations.

• Adoption of New Designs: Ensuring that newly designed features are effectively adopted by users and integrated smoothly into existing banking workflows.

• Working within a Large Enterprise: Adapting to established processes, larger project scopes, and potentially longer decision-making cycles common in big organizations.

• Staying Current with Technology: Keeping pace with rapidly evolving digital technologies and user expectations in the fintech landscape.

Learning & Development Opportunities:

• Formal Training: Access to internal and external training programs focused on UX/UI design, user research techniques, and industry best practices.

• Mentorship: Potential for guidance from more senior designers or product leaders within Bank Pekao.

• Industry Exposure: Opportunities to attend conferences, webinars, or workshops related to UX design and digital transformation in the financial sector.

• Project Variety: Exposure to a wide range of digital products and features within a large financial institution, offering diverse learning experiences.

📝 Enhancement Note: The challenges are typical for a UX role in a large, regulated industry. The growth opportunities are significant due to the scale and resources of Bank Pekao, offering a solid platform for career development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for a mobile banking app." (Focus on user research, ideation, prototyping, testing, and iteration).

• "How do you handle conflicting feedback from different stakeholders (e.g., business vs. development)?" (Emphasize negotiation, data-driven arguments, and finding common ground).

• "Walk us through a challenging UX problem you solved. What was your approach, and what was the outcome?" (Use the STAR method: Situation, Task, Action, Result. Highlight problem-solving skills and impact).

Company & Culture Questions:

• "What interests you about working for a bank like Pekao?" (Show research into their digital initiatives or market position).

• "How do you collaborate with developers and product managers?" (Highlight communication skills and understanding of cross-functional team dynamics).

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your career and design philosophy. Then, present 1-2 detailed case studies.

• Focus on Process: For each case study, clearly explain the problem, your role, the research conducted, design solutions, iterations, and final outcomes.

• Tool Demonstration: Be ready to show specific screens or interactions within Figma/FigJam to illustrate your design skills and process.

• Quantify Impact: Wherever possible, use data or metrics to demonstrate the success of your designs.

• Engage: Be prepared for questions and actively engage with the interviewers, treating it as a collaborative discussion.

📝 Enhancement Note: Given the hybrid nature and the specific tools, interviewers will likely focus on your ability to collaborate effectively remotely and your practical skills with Figma, FigJam, and Mural. Be ready to discuss how you've used these tools to facilitate processes and achieve design goals.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Bank Pekao careers portal.

• Tailor your CV: Highlight your 1+ year of experience in digital product design, emphasizing your skills with Figma, FigJam, and Mural, and any experience with Design Systems. Use keywords from the job description.

• Prepare your Portfolio: Ensure your portfolio showcases end-to-end projects, clearly detailing your UX process, your specific contributions, and ideally, any quantifiable impact. Have at least one project ready for a detailed walkthrough.

• Research Bank Pekao: Understand their digital products, brand, and recent news. Consider how your UX skills can contribute to their goals in the financial sector.

• Practice your Pitch: Be ready to articulate your design philosophy and walk through your portfolio projects confidently, focusing on problem-solving and user-centric solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions. The role is a "contract of employment for replacement," which is a key term to understand regarding the nature of the employment.