Project Design Manager, Surgical

📍 Job Overview

Job Title: Project Design Manager, Surgical

Company: STERIS Corporation

Location: Los Angeles, California, United States

Job Type: FULL_TIME

Category: Revenue Operations / Sales Operations (with a focus on GTM strategy within healthcare infrastructure)

Date Posted: May 20, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth by serving as a primary consultant for healthcare clients undergoing construction and renovation projects, ensuring STERIS's product and service positioning maximizes customer goals and addresses long-term needs.

• Proactively identify and pursue new project business by building and maintaining strong relationships with architects, consultants, equipment planners, and other key stakeholders in the healthcare infrastructure sector.

• Oversee and manage all aspects of capital projects, from initial conceptual design and space planning through installation and final completion, ensuring alignment with customer objectives and STERIS's comprehensive offering.

• Act as a central hub for coordinating internal STERIS resources (Account Managers, technical experts) and external partners to ensure seamless project execution, comprehensive communication, and effective follow-up.

📝 Enhancement Note: While the title is "Project Design Manager, Surgical," the core responsibilities and required experience indicate a strong GTM (Go-to-Market) and Sales Operations focus. This role is about driving business through strategic engagement in healthcare capital projects, rather than pure product design. The emphasis on "winning more, and a larger share of, healthcare project business" and "positioning of STERIS’s products and services" clearly points to a revenue-generating and strategic sales support function, aligning it with Revenue and Sales Operations principles.

📈 Primary Responsibilities

• Serve as a STERIS Project Consultant, identifying customer needs and ensuring conceptual design and space planning requirements are met for healthcare construction and renovation projects.

• Conduct compelling customer presentations to articulate STERIS's complete offering of products and services, highlighting value proposition for capital projects.

• Act as a technical consultant for internal Account Managers and external stakeholders including the architectural community, consultants, planners, contractors, and hospital end-users.

• Formulate and define project scopes of work and objectives, developing comprehensive project work plans that include timelines, budget constraints, contract costs, and risk assessments.

• Manage design deliverables for projects from initial analysis through installation, providing oversight for the entire project lifecycle to ensure successful completion.

• Collaborate with architectural, engineering, and hospital consultants to review drawings and specifications, ensuring designs are appropriate, cost-effective, code-compliant, and accurately reflected in customer documentation.

• Prepare and monitor project planning, design, regulatory, and construction phases, recommending budget needs and ensuring project deliverables remain on-time, on-target, and on-budget.

• Execute project management by coordinating and directing large, complex, multi-disciplinary development, redevelopment, and capital improvement projects from initiation through execution.

• Educate Account Managers on project lifecycles, key milestones, relevant software applications, and strategies to leverage STERIS resources for comprehensive customer solutions.

• Conduct training seminars and educational sessions for the professional community, serving in a consultative and supportive role to build STERIS's brand and expertise.

📝 Enhancement Note: The responsibilities heavily lean into consultative selling, project management within a capital sales cycle, and cross-functional team coordination, which are critical elements of effective GTM and Sales Operations strategies in complex B2B environments like healthcare infrastructure.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 6 years of documented, successful experience in healthcare design, construction, or capital sales.

Required Skills:

• Deep knowledge of technical, professional, and business aspects within healthcare delivery, architecture, and construction/building design processes.

• Proven understanding of space planning and execution of construction/remodel projects.

• Solid grasp of MEP (Mechanical, Electrical, and Plumbing) building systems.

• Comprehensive knowledge of legal issues and safety standards relevant to healthcare construction and design.

• Demonstrated ability to manage multiple complex projects simultaneously, with a focus on delivering on time and within budget.

• Strong presentation and public speaking skills, capable of engaging diverse stakeholder groups.

Preferred Skills:

• Proficiency with AutoCAD and/or REVIT software for design and visualization.

• Experience in sales management, including team leadership and performance coaching.

• Familiarity with infection prevention principles and their integration into facility design.

📝 Enhancement Note: The combination of technical knowledge (MEP, design processes) and sales/project management experience is crucial for this role. Proficiency in CAD/REVIT is a significant advantage for visual communication and design validation, directly impacting the ability to influence project design and secure STERIS's position.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase case studies of successful healthcare capital projects managed, detailing the project lifecycle from initial client engagement to final installation and client satisfaction.

• Demonstrate experience in translating complex customer needs into actionable design and project plans, highlighting how STERIS's solutions were integrated.

• Provide examples of project documentation, including scope definitions, work plans, budget tracking, and risk mitigation strategies.

Process Documentation:

• Detail your approach to consultative selling within the healthcare infrastructure space, including needs assessment, solution design, and proposal development.

• Document your project management methodology for large-scale capital projects, emphasizing phases like planning, design review, regulatory compliance, and execution.

• Explain your process for collaborating with architectural and engineering firms, including how you review drawings, specifications, and ensure alignment with client objectives and STERIS offerings.

• Outline your strategy for educating and enabling sales teams (Account Managers) on project lifecycles and STERIS's comprehensive solutions.

📝 Enhancement Note: For a role focused on driving business through complex projects, a portfolio demonstrating end-to-end project management, stakeholder influence, and successful integration of solutions is paramount. This goes beyond typical operations metrics and requires tangible proof of project success and revenue impact.

💵 Compensation & Benefits

Salary Range:

• Base Salary: $105,000 - $136,000 USD per year.

Benefits:

• Compensation: Base Salary + Incentive Compensation Program, eligible for target earnings based on performance.

• Allowances: Vehicle Reimbursement Plan (monthly stipend + mileage), Cell Phone Stipend.

• Professional Development: Robust Sales Training Program, Tuition Reimbursement Program.

• Time Off: Flexible Time Off + 9 Corporate Holidays Per Year.

• Health & Wellness: Excellent Healthcare, Dental, and Vision Benefits; Healthcare and Dependent Flexible Spending Accounts; Long/Short Term Disability Coverage.

• Retirement: 401(k) with a Company Match.

• Family Support: Parental Leave.

• Additional: Additional Add-On Benefits/Discounts.

Working Hours:

• Standard full-time hours, likely around 40 hours per week, with flexibility expected due to project demands and travel requirements.

📝 Enhancement Note: The salary range provided is for base pay. The significant incentive compensation component underscores the sales-driven nature of this role. The compensation structure is designed to reward successful project acquisition and management, aligning with revenue generation objectives. The region is Los Angeles, California, which has a higher cost of living. The stated salary range is competitive for a senior-level project management and sales role in this metropolitan area, especially when considering the incentive component. The benefits package is comprehensive, typical for a large, established corporation like STERIS, and includes elements crucial for a field-based role (vehicle, cell phone).

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare & Life Sciences (with a focus on infection prevention, surgical solutions, and medical device sterilization). STERIS is a leader in creating a healthier and safer world through its products and services.

Company Size: STERIS is a large global corporation, indicated by its extensive career portal and scope of operations. This suggests a structured environment with established processes, but also opportunities for impact within a significant organization.

Founded: STERIS was founded with a mission focused on infection prevention, growing into a comprehensive provider of healthcare and life sciences solutions. This history highlights a commitment to patient safety and innovation.

Team Structure:

• The role operates within a "Healthcare Design Team" but requires extensive cross-functional collaboration. You will liaise directly with Account Managers, external architects, consultants, equipment planners, and hospital stakeholders.

• You will serve as a "key hub" and "technical consultant," implying a leadership and coordination role within project teams.

Methodology:

• Data-driven decision-making is implied through the need to analyze customer needs, budget constraints, and project performance.

• Workflow optimization is central, as the role involves streamlining the design and project management process for capital equipment sales.

• Automation is likely leveraged through CRM and project management tools to track progress, manage communication, and ensure compliance.

Company Website: www.steris.com

📝 Enhancement Note: STERIS's focus on infection prevention and a healthier/safer world suggests a culture that values quality, compliance, and long-term impact. For a Project Design Manager, this translates to a need for meticulous attention to detail, adherence to standards, and a strong ethical framework in client interactions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a senior-level position, bridging sales strategy, project management, and technical consulting within the complex healthcare capital project sales cycle. It requires a blend of strategic GTM thinking and tactical execution.

Reporting Structure: You will report to a manager likely overseeing a regional sales or operations team, and you will be responsible for influencing and coordinating cross-functional teams and external partners. This structure offers opportunities to develop leadership and influence skills.

Operations Impact: The core function of this role is to directly impact revenue by securing large capital project contracts. Success means driving significant sales volume and market share for STERIS's surgical and infection prevention solutions, directly contributing to the company's financial performance and mission.

Growth Opportunities:

• Sales Leadership: Potential to move into Sales Management roles, leading teams of Account Managers or Project Managers.

• Strategic GTM Roles: Transition into broader GTM strategy, market development, or business unit management within STERIS's healthcare division.

• Technical Specialization: Deepen expertise in specific areas of healthcare design or project management, becoming a recognized subject matter expert within STERIS or the industry.

• Operations Excellence: Progress into roles focused on optimizing sales processes, CRM strategy, or project management frameworks across the organization.

📝 Enhancement Note: The dual nature of this role—combining sales acumen with project management and technical consultation—provides a unique pathway for career development. It allows for growth into leadership positions that require a holistic understanding of the sales cycle and client engagement in complex B2B environments.

🌐 Work Environment

Office Type: Primarily a field-based role, requiring significant travel within the assigned territory (Southern California, Nevada, Arizona, Western Texas). While there isn't a dedicated physical office space for this role, there will be interactions with STERIS's corporate offices and potentially client sites.

Office Location(s): The ideal candidate will reside in or near Los Angeles, California, to effectively cover the Southern California portion of the territory. Other STERIS corporate locations may serve as hubs for internal meetings or training.

Workspace Context:

• Field Mobility: The role demands a mobile workspace, utilizing laptops, mobile devices, and potentially specialized design software on the go.

• Client-Facing: A significant portion of the work involves on-site visits to hospitals, architectural firms, and consultant offices, requiring professionalism and adaptability.

• Collaboration: While often working independently in the field, strong digital communication and collaboration tools will be essential for connecting with internal teams and external partners.

Work Schedule:

• Standard M-F work week is expected, but the role requires flexibility to accommodate client schedules, project deadlines, and travel. This may include occasional evening or weekend work for critical project phases or client meetings.

📝 Enhancement Note: This role is ideal for an individual who thrives in a dynamic, travel-intensive environment and can effectively manage their own schedule and workflow while maintaining strong communication with remote teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct an initial call to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: A conversation with the hiring manager to delve deeper into your experience with healthcare design, sales, and project management. Expect questions about your approach to consultative selling and client engagement.

• Cross-Functional/Team Interview: You may meet with Account Managers, technical experts, or other key stakeholders you'd collaborate with. This assesses your ability to work within a team and provide technical consultation.

• Case Study/Presentation: A common component for this type of role. You might be asked to present a past project, a proposed solution for a hypothetical scenario, or demonstrate your understanding of STERIS's offerings and the healthcare market. This is where your portfolio will be critical.

• Final Interview: Potentially with a senior leader (e.g., Director of Sales, VP of Operations) to confirm overall fit and discuss long-term potential.

Portfolio Review Tips:

• Quantify Impact: For each project in your portfolio, clearly articulate the scale of the project (e.g., square footage, budget), the client's challenges, your specific role, the solutions provided by STERIS, and the measurable outcomes (e.g., revenue secured, efficiency gained, client satisfaction).

• Process Focus: Structure your case studies to highlight your project management methodology, your consultative selling approach, and how you navigated complex stakeholder environments.

• Visual Aids: If possible, include visual elements like floor plans, design mock-ups, or process flow diagrams to illustrate your points. For this role, incorporating examples related to AutoCAD/REVIT usage would be beneficial if applicable.

• STERIS Alignment: Tailor your presentation to emphasize how your skills and experience align with STERIS's mission, products, and values, particularly in infection prevention and patient safety.

Challenge Preparation:

• Scenario-Based Questions: Be prepared for questions like "How would you approach a hospital client looking to renovate their OR suite?" or "What are the key considerations when designing a new surgical center?"

• Technical Understanding: Review common MEP systems and building design principles relevant to healthcare facilities.

• Sales Strategy: Think about how you would penetrate a new account or expand business within an existing hospital system.

• STERIS Product Knowledge: Familiarize yourself with STERIS's core product lines and services, especially those related to surgical environments and infection prevention.

📝 Enhancement Note: The interview process is designed to assess your ability to blend technical expertise, strategic sales acumen, and robust project management skills. Your portfolio should serve as tangible proof of your capabilities in these areas, especially in the context of healthcare capital projects.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Likely Salesforce or a similar enterprise CRM for managing leads, accounts, opportunities, and project pipelines. Proficiency in CRM data management and reporting is essential.

• Project Management Software: Tools like Microsoft Project, Asana, Monday.com, or specialized construction/design project management platforms may be used for planning, tracking, and collaboration on capital projects.

• Design Software (Preferred): AutoCAD and/or REVIT for reviewing architectural drawings, understanding space planning, and potentially creating basic visualizations.

Analytics & Reporting:

• Sales Analytics Tools: Integrated within the CRM or separate platforms for tracking sales performance, pipeline health, and forecasting for capital projects.

• Microsoft Office Suite: Advanced proficiency in Excel for budget analysis, data manipulation, and reporting; PowerPoint for presentations and stakeholder communication.

CRM & Automation:

• Sales Automation Tools: Potentially used for lead nurturing, proposal generation, and workflow automation within the sales process.

• Collaboration Platforms: Tools like Microsoft Teams, Slack, or Zoom for remote team communication, virtual meetings, and document sharing.

📝 Enhancement Note: This role necessitates a strong command of tools used for sales management, project execution, and client communication. Proficiency in CRM systems and presentation software is non-negotiable, and familiarity with design software is a significant advantage.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A paramount value, emphasizing understanding and exceeding client needs in complex healthcare environments. This drives the consultative approach.

• Integrity & Compliance: Given the healthcare industry and STERIS's mission, adherence to regulations, safety standards, and ethical practices is critical.

• Excellence & Quality: A commitment to delivering high-quality solutions and project outcomes that contribute to patient safety and operational efficiency.

• Collaboration & Teamwork: The success of capital projects relies on effective teamwork, both internally across departments and externally with partners.

• Innovation: Demonstrated by STERIS's focus on developing new products and services to improve healthcare delivery.

Collaboration Style:

• Consultative & Partnership-Oriented: Working closely with clients and partners to co-create solutions rather than simply selling products.

• Proactive Communication: Regularly engaging with all stakeholders to provide updates, address concerns, and ensure alignment throughout the project lifecycle.

• Cross-Functional Integration: Seamlessly working with sales, technical support, engineering, and marketing teams to deliver a comprehensive customer experience.

• Data-Informed: Utilizing data from CRM, project tracking, and market analysis to inform strategies and decision-making.

📝 Enhancement Note: STERIS's culture, rooted in healthcare and infection prevention, likely emphasizes a high degree of professionalism, ethical conduct, and a commitment to impactful contributions. For operations roles, this translates to a need for meticulous execution, strong communication, and a client-centric mindset.

⚡ Challenges & Growth Opportunities

Challenges:

• Long Sales Cycles: Capital projects in healthcare can have extended sales cycles (6-48 months), requiring patience, persistence, and strategic long-term engagement.

• Complex Stakeholder Management: Navigating the diverse needs and priorities of hospital administrators, clinical staff, architects, consultants, and internal teams.

• Regulatory & Compliance Hurdles: Ensuring all designs and installations meet stringent healthcare regulations and safety standards.

• Market Competition: Staying ahead of competitors offering similar solutions in the dynamic healthcare infrastructure market.

• Geographic Dispersion: Managing a large, multi-state territory effectively, balancing travel with administrative tasks and client relationship building.

Learning & Development Opportunities:

• Advanced Project Management: Opportunities to deepen project management expertise, potentially leading to certifications (e.g., PMP).

• Healthcare Market Specialization: Gaining in-depth knowledge of healthcare facility planning, design, and operational needs, becoming a sought-after expert.

• Sales Strategy Development: Contributing to and refining STERIS's GTM strategies for capital equipment sales.

• Leadership Training: Developing skills in team management, negotiation, and strategic account planning.

• Industry Conferences & Seminars: Attending events to stay abreast of healthcare trends, new technologies, and best practices in facility design.

📝 Enhancement Note: This role presents significant challenges due to the complexity of the healthcare industry and capital sales. However, these challenges are also the source of substantial growth opportunities, allowing for the development of highly specialized and valuable skills in a critical sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex healthcare capital project you managed from initiation to completion. What were the key challenges, how did you overcome them, and what was the outcome for the client and STERIS?" (Focus on project lifecycle, problem-solving, and results.)

• "How do you approach building relationships with architects and hospital consultants to influence their design decisions in favor of STERIS products?" (Focus on consultative selling, stakeholder influence, and technical consultation.)

Company & Culture Questions:

• "Why STERIS? What interests you about our mission and our role in infection prevention?" (Research STERIS's values, products, and market position.)

• "How do you ensure collaboration and alignment when working with a distributed team of Account Managers and external partners?" (Highlight your communication, coordination, and team-building skills.)

Portfolio Presentation Strategy:

• STAR Method: Structure your case studies using the Situation, Task, Action, Result method to clearly articulate your contributions and achievements.

• Visual Storytelling: Use visuals (diagrams, photos, charts) to make your projects more engaging and easier to understand.

• Quantify Everything: Wherever possible, use numbers and data to demonstrate the scale of your projects and the impact of your work (e.g., contract value, square footage, time saved, efficiency improvements).

• Tailor to STERIS: Emphasize projects and skills that directly align with STERIS's offerings in surgical environments and infection prevention.

📝 Enhancement Note: Prepare to demonstrate a deep understanding of the healthcare capital project lifecycle, strong consultative sales skills, and proven project management capabilities. Your ability to articulate your value proposition and showcase quantifiable results will be key.

📌 Application Steps

To apply for this Project Design Manager, Surgical position:

• Submit your application through the STERIS Careers portal via the provided link.

• Customize Your Resume: Highlight experience in healthcare design, construction, capital sales, and project management. Use keywords from the job description like "healthcare delivery," "space planning," "MEP systems," and "stakeholder management." Quantify achievements with numbers and metrics.

• Prepare Your Portfolio: Curate 2-3 of your most impactful healthcare capital project case studies. Focus on demonstrating your consultative selling approach, project management skills, and ability to drive STERIS's solutions to success. Be ready to present these visually.

• Research STERIS: Thoroughly understand STERIS's mission, products (especially surgical and infection prevention lines), services, and recent company news. Prepare to articulate why you are a good fit for their culture and values.

• Practice Your Pitch: Rehearse your answers to common interview questions, focusing on the STAR method and articulating your contributions clearly and concisely. Be prepared to discuss your salary expectations and how your incentive compensation targets align with the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.