Production Manager - Graphic Designer

📍 Job Overview

Job Title: Production Manager - Graphic Designer

Company: Black Desert Resort

Location: Ivins, Utah, United States

Job Type: FULL_TIME

Category: Creative & Media / Marketing / Hospitality / Art & Design

Date Posted: 2026-09-03

Experience Level: 2-5 years (Assumed based on typical Production Manager roles and responsibilities)

Remote Status: On-site

🚀 Role Summary

• This role is pivotal in bringing the Black Desert Resort brand to life through compelling visual storytelling and asset creation across all channels.

• It involves hands-on creative production, including graphic design, photography, and videography, with a strong emphasis on translating content strategy into tangible, on-brand deliverables.

• The Production Manager will act as the primary engine for creative output, managing the production queue and ensuring consistent delivery of high-quality work within tight deadlines.

• This position requires a blend of artistic talent, technical proficiency in design and content creation tools, and strong organizational skills to support the broader marketing team and resort operations.

📝 Enhancement Note: While the title is "Production Manager," the description heavily emphasizes hands-on design and content creation rather than traditional team management. The "Manager" title likely refers to managing the production process and queue rather than a team of direct reports, aligning with a "maker's role" as stated. The assumed experience level of 2-5 years is based on the need for proficiency in Adobe Creative Suite and content capture/editing, which typically requires some prior professional experience.

📈 Primary Responsibilities

• Design and produce a wide range of brand assets for both digital and print platforms, including social media graphics, web banners, email templates, menus, signage, and various promotional materials.

• Capture original, high-quality photography and videography across the resort property, showcasing its amenities, dining experiences, golf course, spa, and events.

• Edit and produce photo and video content, optimizing it for various platforms such as social media, website, and email campaigns to maximize engagement and brand impact.

• Translate the resort's content strategy into finished creative assets, ensuring strict adherence to brand guidelines, visual identity, and overall standards.

• Proactively manage the creative production queue by tracking incoming requests, prioritizing tasks based on urgency and strategic importance, and consistently delivering completed work against established deadlines.

• Provide direct graphic design support to various resort departments, fulfilling requests for menu updates, asset resizing, and other day-to-day creative needs to ensure operational efficiency.

• Adapt, resize, and version existing creative assets across different formats and channels to maintain brand consistency and quality across all touchpoints.

• Collaborate closely with the marketing team to ensure all content creation efforts are aligned with the broader content calendar, campaign objectives, and marketing initiatives.

• Maintain meticulous organization of digital files, manage brand asset libraries effectively, and ensure a clean, efficient production workflow for seamless asset retrieval and usage.

• Act as a vigilant guardian of visual brand consistency, ensuring that all produced materials reflect the resort's established aesthetic and messaging.

• Perform other assigned duties as required to support the marketing and creative functions of the resort.

📝 Enhancement Note: The responsibilities highlight a dual focus on strategic creative output (translating content strategy) and operational support (day-to-day requests). The emphasis on "guardian of visual brand consistency" underscores the importance of brand integrity in this role.

🎓 Skills & Qualifications

Education:

• While no specific degree is listed, a background in Graphic Design, Creative Production, Marketing, Communications, or a related creative field is essential. Formal education in these areas is highly valued. Experience:

• 2-5 years of professional experience in graphic design, creative production, or a closely related role, with a proven track record of delivering high-quality visual content.

• Experience in a fast-paced environment, managing multiple projects and deadlines concurrently, is crucial.

• Hospitality, luxury brand, or resort experience is considered a significant advantage. Required Skills:

• Graphic Design Proficiency: Strong skills in creating visual assets for both digital and print media using industry-standard software.

• Adobe Creative Suite Mastery: Expert-level proficiency in Photoshop, Illustrator, InDesign, and Premiere Pro.

• Photography & Videography: Demonstrated ability to capture high-quality photos and videos, coupled with strong editing skills for post-production.

• Content Production: Proven experience in producing various content formats optimized for social media, web, and email channels.

• Brand Asset Creation: Ability to design and develop a wide array of brand assets that align with established brand guidelines.

• Visual Storytelling: A strong ability to convey narratives and evoke emotion through visual design and content.

• Attention to Detail: Meticulous focus on details in design, layout, typography, and color to ensure brand consistency and professional output.

• Project Management: Capability to manage a production queue, prioritize tasks, and meet deadlines effectively.

• Collaborative Attitude: A positive, "can-do" spirit and a genuine willingness to support team members and resort operators.

• Organizational Skills: Highly organized with the ability to maintain structured file systems and efficient workflows.

Preferred Skills:

• Experience with motion graphics or animation software.

• Familiarity with content management systems (CMS) for web asset deployment.

• Basic understanding of SEO principles as they relate to web content.

• Experience with project management or task tracking software (e.g., Asana, Trello, Jira).

• Knowledge of printing processes and specifications for print collateral.

📝 Enhancement Note: The "Preferred Qualifications and Skills" section in the raw data directly translates into the required and preferred skills here. The emphasis on Adobe Creative Suite and hands-on content capture/editing points towards a need for practical, demonstrable skills rather than solely theoretical knowledge. The assumed experience level is derived from the expectation of proficiency in these tools and responsibilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Excellence: Showcase a diverse range of graphic design projects, clearly demonstrating proficiency in layout, typography, color theory, and brand application across digital and print media.

• Content Production Lifecycle: Include examples of your end-to-end content creation process, from initial concept and capture (photography/videography) through editing and final asset delivery for various platforms.

• Brand Consistency: Highlight projects where you maintained or strengthened brand identity across multiple touchpoints, proving your ability to act as a "guardian of visual brand consistency."

• Problem-Solving & Efficiency: Present case studies or examples of how you managed creative production queues, adapted assets for different channels, or supported operational needs with creative solutions, demonstrating efficiency and problem-solving skills.

• Platform Optimization: Include examples of content specifically designed and optimized for social media, web, and email, showcasing an understanding of platform-specific best practices.

Process Documentation:

• Workflow Design: Be prepared to discuss your approach to designing and managing a creative production workflow, including how you prioritize tasks, manage requests, and ensure timely delivery.

• Brand Guideline Adherence: Demonstrate your understanding of and ability to strictly adhere to brand guidelines, and how you ensure consistency in all creative output.

• Content Strategy Translation: Explain how you translate a content strategy into actionable creative briefs and finished assets, ensuring alignment with overarching marketing goals.

• File Management & Archiving: Discuss your methods for organizing digital assets, maintaining brand libraries, and ensuring efficient file management for easy access and future use.

📝 Enhancement Note: The job description emphasizes a "maker's role" with a "strong design background and a real eye for visual storytelling," and the need to "turn content strategy into finished, on-brand work." This strongly implies a need for a portfolio that showcases not just the final output but also the process and strategic thinking behind it, particularly regarding brand consistency and efficient production.

💵 Compensation & Benefits

Salary Range: $60,000.00 - $67,500.00 annually.

Benefits:

• Health Insurance: Comprehensive medical coverage for employees.

• 401(k) with Company Match: Retirement savings plan with employer contributions.

• Flexible Time Off: Paid time off that allows for work-life balance.

• Employee Dining Room: Access to subsidized or complimentary meals.

• Exclusive Resort Discounts: Special pricing on resort services and amenities.

• Complimentary Employee Hotel Stay Program: Opportunities for personal stays at the resort.

Working Hours: 40 hours per week, Full-Time. This is an on-site position.

📝 Enhancement Note: The salary range is explicitly stated. The benefits listed are directly from the job description, highlighting attractive perks for employees within the hospitality sector. The working hours are standard full-time, with the critical note that this is an on-site role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Luxury Hospitality & Tourism, Golf & Recreation. Black Desert Resort operates within a highly competitive and discerning market, focused on providing an ultra-premium guest experience. The visual branding and creative output are critical for attracting and retaining a high-net-worth clientele.

Company Size: While not explicitly stated in the provided text, the description of "nearly 800 guest rooms and suites" and a "world-class dining" establishment suggests a large-scale resort operation, likely employing several hundred to over a thousand individuals across various departments. This implies a structured organizational hierarchy with established operational procedures.

Founded: The resort is presented as a premier, modern destination, suggesting a relatively recent or significantly renovated establishment. The mention of the "legendary 19-hole Tom Weiskopf signature championship golf course — his 73rd and final masterpiece" implies a significant investment and a focus on world-class amenities.

Team Structure:

• Reporting Line: The Production Manager reports to the "Manager, Content Strategy," indicating a marketing department structure where content creation is a key function.

• Collaboration: This role works closely with the broader marketing team and supports "department operators" across the resort. This suggests a highly collaborative environment where creative needs from various operational departments (e.g., F&B, Spa, Golf, Events) are frequent.

• Creative Focus: The team is geared towards translating the resort's unique visual identity and strategic marketing goals into compelling creative assets.

Methodology:

• Data-Driven Creativity: While not explicitly detailed, the "content strategy" aspect implies that creative decisions are informed by marketing objectives and potentially performance metrics, aiming for impactful results.

• Brand-Centric Production: The primary methodology revolves around ensuring all creative output is strictly aligned with the resort's established brand standards and visual storytelling.

• Agile Content Creation: The emphasis on "tight timelines," "fast-paced team," and managing a "creative production queue" suggests an agile approach to content creation, prioritizing speed and efficiency without compromising quality.

Company Website: www.coraltreehospitality.com/ (parent company, Black Desert Resort likely has its own direct site)

📝 Enhancement Note: The company context is derived from the "Overview" section, which paints a picture of a high-end, visually stunning resort. This context is crucial for understanding the demands on the Production Manager's creative output and brand consistency. The "CoralTree Hospitality" URL is provided, suggesting it's the parent management company.

📈 Career & Growth Analysis

Operations Career Level: This role sits at an intermediate level within the creative/marketing function. It's a hands-on, individual contributor role that requires significant skill and experience but doesn't necessarily involve direct people management (beyond managing the production workflow). It's a "maker's role" focused on execution and production.

Reporting Structure: Reports to the Manager, Content Strategy. This indicates a clear line of progression within the marketing department, with opportunities to learn about broader content strategy and campaign management.

Operations Impact: The Production Manager's work directly influences the resort's brand perception, marketing effectiveness, and ultimately, guest acquisition and retention. High-quality visual content is critical for a luxury resort to attract its target audience and communicate its unique value proposition. The role supports revenue-generating initiatives by creating assets for marketing campaigns, promotions, and digital presence.

Growth Opportunities:

• Specialization in Luxury Hospitality Marketing: Deepen expertise in creating content tailored for the luxury travel and resort industry, understanding its nuances and client expectations.

• Content Strategy Development: Progress towards a role focused more on the strategic planning and ideation of content, moving from execution to strategy.

• Team Leadership: Potentially move into a supervisory or management role overseeing a larger creative team or specific marketing functions, depending on performance and organizational growth.

• Broader Marketing Skill Development: Gain exposure to other areas of marketing through collaboration with the broader team, potentially leading to roles in digital marketing, social media management, or campaign management.

📝 Enhancement Note: The growth opportunities are inferred based on the reporting structure and the nature of the role within a marketing department. The "Operations Impact" section is framed to highlight how this creative role contributes to business objectives, aligning with the broader "operations" focus requested.

🌐 Work Environment

Office Type: The role is based at the Black Desert Resort in Ivins, Utah. This is an on-site position within a luxury resort setting. The work environment will likely be a blend of office-based creative work and on-location content capture within the resort's stunning natural and built environments.

Office Location(s): Black Desert Resort, 1500 E Black Desert Dr, Ivins, UT 84738. This location is described as being "among ancient black lava fields and towering vermillion cliffs," offering a visually inspiring backdrop.

Workspace Context:

• Inspiring Environment: The work environment is set against the backdrop of some of the most dramatic landscapes in the American Southwest, which can be a significant source of creative inspiration.

• On-Site Access: The role requires being on property to capture content, meaning the workspace will frequently extend to the resort's various amenities, including guest areas, dining venues, the golf course, and spa.

• Collaborative Hub: While the role is hands-on, close collaboration with the marketing team and other resort departments is expected, suggesting a dynamic and interactive workspace. The presence of an "Employee Dining Room" suggests a communal space for staff interaction.

Work Schedule: Full-time (40 hours/week) with a need for schedule availability that may sometimes extend beyond standard hours to capture optimal content (e.g., sunrise/sunset photography) or support events. The role is described as "Year-Round / Full-Time."

📝 Enhancement Note: The "Work Environment" is pieced together from the location details and the description of the resort, emphasizing the unique and inspiring setting for creative work.

📄 Application & Portfolio Review Process

Interview Process: (Assumed based on industry standards for creative roles)

• Initial Screening: A review of submitted resumes and portfolios to assess basic qualifications and creative fit.

• Portfolio Review & Creative Challenge: A more in-depth review of the candidate's portfolio, potentially followed by a practical creative challenge or a discussion of past projects to evaluate design skills, technical proficiency, and problem-solving abilities.

• Behavioral & Situational Interviews: Interviews with the Manager, Content Strategy, and potentially other marketing team members to assess cultural fit, collaboration style, and ability to handle the demands of a fast-paced resort environment.

• Final Interview: Possibly with a senior marketing leader to discuss strategic alignment and overall fit within the organization.

Portfolio Review Tips:

• Showcase Breadth and Depth: Include a variety of projects that demonstrate your skills in graphic design, photography, and videography, as well as your ability to create assets for different platforms (social, web, print).

• Highlight Process: For key projects, briefly explain your thought process, how you interpreted the brief, and how you ensured brand consistency. This is crucial for a "Production Manager" role.

• Quantify Impact (if possible): If any of your work contributed to measurable marketing success (e.g., increased engagement on social media), highlight this.

• Tailor to Hospitality: If you have relevant hospitality or luxury brand experience, ensure those projects are prominently featured.

• Quality Over Quantity: Present your best work, ensuring all pieces are polished and professional. Ensure files are easily accessible and load quickly.

Challenge Preparation:

• Be Ready for a Design Task: Expect a task that might involve designing a social media graphic, resizing an existing asset, or proposing visual concepts for a resort promotion.

• Think Brand First: Always consider the Black Desert Resort brand guidelines and the resort's luxurious aesthetic when approaching any creative challenge.

• Showcase Efficiency: Demonstrate an understanding of how to work efficiently under time constraints, as this is a key requirement.

• Articulate Your Decisions: Be prepared to explain the rationale behind your creative choices.

📝 Enhancement Note: This section is largely inferred, as the provided data does not detail the specific interview process. The advice is tailored to a creative production role within a hospitality context, emphasizing portfolio content and problem-solving.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential and explicitly mentioned.

  • Photoshop: For image editing, manipulation, and graphic creation.
  • Illustrator: For vector graphics, logos, and illustrations.
  • InDesign: For layout design of print materials (menus, brochures, signage).
  • Premiere Pro: For video editing and production.

• Photography/Videography Equipment: Professional-grade cameras, lenses, lighting, and audio equipment will likely be used.

Analytics & Reporting:

• Social Media Analytics: Tools to track performance of social media content (e.g., platform-native analytics, third-party tools).

• Web Analytics: Understanding how web assets perform (e.g., Google Analytics) to inform future designs.

• Email Marketing Platform Analytics: To assess the effectiveness of email designs and assets.

CRM & Automation:

• While not directly mentioned, familiarity with how creative assets are deployed through marketing automation platforms or CRM-integrated marketing tools could be beneficial for understanding the end-to-end process.

📝 Enhancement Note: The required tools are explicitly stated as Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere). Other tools are inferred based on the responsibilities of content creation and optimization for various channels.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to producing high-quality, polished work that reflects the luxury status of the resort.

• Brand Stewardship: A deep respect for and dedication to maintaining the visual integrity and consistency of the Black Desert Resort brand.

• Collaboration & Support: A team-oriented approach where individuals actively support each other and other departments to achieve collective goals.

• Efficiency & Adaptability: The ability to work effectively under pressure, manage multiple priorities, and adapt to changing needs in a dynamic resort environment.

• Passion for Visual Storytelling: A genuine enthusiasm for creating compelling visual narratives that capture the essence of the resort and inspire guests.

Collaboration Style:

• Cross-Functional Integration: Working closely with the Manager, Content Strategy, marketing team members, and various resort departments to understand their creative needs and deliver solutions.

• Feedback-Driven Improvement: A willingness to receive and incorporate feedback to refine creative output and improve processes.

• Proactive Communication: Maintaining open lines of communication to manage expectations, report on progress, and identify potential roadblocks early.

• Shared Goal Orientation: Focusing on how individual creative contributions support the overall success of marketing campaigns and resort operations.

📝 Enhancement Note: These values and collaboration styles are inferred from the company description, the role's responsibilities, and the emphasis on brand consistency and teamwork in a hospitality setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Maintaining Brand Consistency Across Diverse Assets: Ensuring that all created materials, from a social media post to a printed menu, maintain a cohesive and high-end brand image.

• Balancing Creative Vision with Operational Needs: Translating the resort's aspirational brand into practical creative solutions that meet the day-to-day needs of various departments.

• Working Under Tight Deadlines: The fast-paced resort environment often demands rapid turnaround times for creative requests, requiring efficient workflow management.

• Capturing Compelling Content in a Dynamic Environment: Effectively shooting photos and videos that showcase the resort's beauty and experiences, potentially in challenging lighting or weather conditions, while minimizing disruption to guests.

• Keeping Pace with Evolving Digital Trends: Continuously adapting creative approaches to align with the latest best practices in social media, web design, and digital content.

Learning & Development Opportunities:

• Mastering Luxury Hospitality Marketing: Gaining deep insights into the specific creative strategies and visual language required for the luxury travel sector.

• Advanced Content Strategy: Learning from the Manager, Content Strategy, to develop a more strategic understanding of content planning, audience engagement, and campaign effectiveness.

• Expanding Creative Skillset: Opportunities to experiment with new design techniques, photography/videography styles, or emerging creative tools.

• Cross-Departmental Exposure: Understanding the operational needs and marketing objectives of different resort departments, which can broaden one's business acumen.

• Potential for Project Leadership: As experience grows, taking the lead on specific creative projects or campaigns.

📝 Enhancement Note: Challenges are derived from the core responsibilities and the nature of working in a resort environment. Growth opportunities are aligned with potential career paths within marketing and creative fields.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for ensuring brand consistency across a wide range of digital and print assets. Can you give an example?" (Focus on your role as a "guardian of visual brand consistency.")

• "How do you approach translating a content strategy into actionable creative deliverables? Walk us through a project where you did this." (Highlights ability to execute strategy.)

• "Imagine a department operator needs a quick menu update for their restaurant by end of day, but you're in the middle of a photoshoot. How would you prioritize and manage this request?" (Tests prioritization and problem-solving in a fast-paced environment.)

• "What is your experience in capturing and editing photography and videography for marketing purposes? What equipment do you typically use?" (Assesses technical skills and practical experience.) Company & Culture Questions:

• "What excites you most about Black Desert Resort and this specific role?" (Demonstrate research and genuine interest.)

• "How do you stay organized and manage multiple creative requests with competing deadlines?" (Focus on organizational and project management skills.)

• "Describe a time you had to adapt your creative approach to meet specific brand guidelines or client feedback." (Assesses flexibility and adherence to standards.)

• "How do you view the importance of visual storytelling in the luxury hospitality industry?" (Connects your passion to the industry.) Portfolio Presentation Strategy:

• Start with Impact: Lead with your strongest, most relevant projects, ideally those showcasing luxury hospitality or similar brand work.

• Tell the Story: For each project, briefly explain the objective, your role, the challenge, your creative process, the tools used, and the outcome.

• Showcase Versatility: Highlight examples that demonstrate your range across graphic design, photography, and videography, and across different platforms.

• Emphasize Brand Adherence: Point out how you maintained brand integrity and consistency in each piece.

• Be Ready for Technical Questions: Be prepared to discuss your proficiency with specific software and equipment.

📝 Enhancement Note: Interview questions are framed to probe the specific requirements and responsibilities outlined in the job description, focusing on brand consistency, production management, and creative execution in a luxury resort context.

📌 Application Steps

To apply for this Production Manager - Graphic Designer position:

• Submit Your Application: Navigate to the provided URL (careers-coraltreehospitality.icims.com) and complete the online application process.

• Curate Your Portfolio: Select your most relevant and impactful work, ensuring it clearly showcases your graphic design, photography, videography, and content production skills. Tailor it to highlight experience relevant to luxury hospitality and brand consistency. Prepare to discuss your creative process for each piece.

• Optimize Your Resume: Ensure your resume clearly lists your proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere) and any photography/videography experience. Quantify achievements where possible, and highlight any experience in fast-paced environments or the hospitality sector.

• Prepare for a Creative Task/Discussion: Be ready to discuss your portfolio in detail and potentially complete a short, practical creative exercise that assesses your design skills, brand understanding, and ability to work under pressure.

• Research Black Desert Resort: Familiarize yourself with the resort's brand, amenities, location, and overall aesthetic. Understand its position as a premier luxury destination in Southern Utah.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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