Product Designer (UX/UI) - CDC

📍 Job Overview

Job Title: Product Designer (UX/UI) - CDC

Company: Makro PRO

Location: Bangkok, Thailand

Job Type: Full-Time

Category: Product Design (UX/UI)

Date Posted: March 13, 2026

Experience Level: Mid-Level (2-5 Years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on designing user-centered experiences for both web and PDA devices, with a specific emphasis on Warehouse Management Systems (WMS) operational workflows.

• Key responsibilities include translating complex business processes into intuitive user interfaces and interaction flows, ensuring seamless integration with engineering teams.

• The position requires a strong ability to conduct user research and usability testing to iteratively refine designs and improve efficiency for warehouse staff and operations teams.

• Candidates will contribute to establishing and maintaining consistent design patterns, UI components, and design guidelines to ensure scalability and coherence across the WMS platform.

📝 Enhancement Note: While the title is "Product Designer (UX/UI)", the detailed responsibilities heavily lean into operational workflows within a Warehouse Management System (WMS). This implies a need for candidates comfortable with designing for complex backend and operational systems, not just consumer-facing applications. The "CDC" in the title might refer to a specific division or project, but without further context, it's treated as a job identifier.

📈 Primary Responsibilities

• Advocate for user-centered design solutions by creating wireframes, prototypes, and final UI designs for Web and PDA devices within the WMS environment.

• Design end-to-end user experiences for warehouse management systems, collaborating with Product Owners to support web-based applications and PDA-based operational workflows for operators and administrators.

• Conduct user research to gather insights, define user personas, and map user journeys to inform design decisions.

• Establish and maintain consistent design patterns, UI components, and design guidelines for the WMS platform to ensure scalability and reusability.

• Perform concept and usability testing to iteratively validate and improve design solutions, ensuring they meet user needs and operational requirements.

• Translate complex business processes and operational requirements into clear, intuitive user interfaces and interaction flows.

• Iterate on designs based on user feedback, operational insights, and usability testing to enhance efficiency and usability for warehouse staff and operations teams.

• Collaborate closely with Product Owners, Business Analysts, and Engineers to refine requirements and ensure designs are feasible within technical constraints.

📝 Enhancement Note: The emphasis on "operational workflows within the WMS environment" and "translating business processes and operational requirements" suggests that a deep understanding of logistics, supply chain, or warehouse operations would be highly beneficial, though not explicitly stated as a requirement.

🎓 Skills & Qualifications

Education: No specific educational requirements are listed, but a degree in Design, Human-Computer Interaction, or a related field is often preferred.

Experience: Proven experience in UX/UI design, specifically within product development, with an emphasis on operational systems. The desired experience level is 2-5 years.

Required Skills:

• Ability to plan, conduct, and synthesize user research and usability testing.

• Skilled at creating interaction design solutions for desktop, web, and mobile applications.

• Strong visual design skills, capable of creating compelling, branded, high-fidelity product screens.

• Familiarity with working with design systems that consistently scale across platforms.

• Hands-on experience designing consumer applications for desktop, web, and mobile.

• Proven experience working in design teams within an Agile product development setting.

• Strong communication skills with the ability to articulate the value of design choices to users and non-designer stakeholders.

• Creative problem-solving and analytical thinking.

• Ability to produce high-quality creative solutions in a fast-paced environment.

• Combined skills in at least two of the following: User Research, Interaction Design, Visual Design.

• Passion for problem-solving through design.

• Appreciation for iterative design approaches.

Preferred Skills:

• Retail knowledge and enthusiasm is a plus.

• Experience planning and conducting user research at various stages of the design process.

• Synthesizes abstract ideas into tangible solutions for design.

• Open to taking on new challenges and learning new skills.

• Collaborative, curious, empathetic, open-minded, innovative.

📝 Enhancement Note: The "combined skills in 2 of 3 of the following: User Research, Interaction Design, Visual Design" suggests that candidates might have a stronger focus in two areas but a foundational understanding of the third. The emphasis on "Agile product development setting" implies familiarity with agile methodologies and rapid iteration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end design process from research to final UI, showcasing user-centered problem-solving.

• Include case studies specifically highlighting experience with operational systems, web applications, and PDA interfaces if possible.

• Showcase examples of creating wireframes, prototypes, and high-fidelity UI designs.

• Present examples of user research, usability testing, and how feedback informed design iterations.

Process Documentation:

• Portfolio should articulate the candidate's design process clearly, including how they approach understanding user needs and business requirements.

• Demonstrate how research findings, user feedback, and operational insights were synthesized into design solutions.

• Showcase how designs were iterated upon and validated through testing and collaboration with cross-functional teams.

📝 Enhancement Note: Given the WMS focus, a portfolio that includes work related to operational tools, internal systems, or complex workflows would be highly advantageous. Candidates should be prepared to walk through their design process and decision-making for at least 2-3 projects.

💵 Compensation & Benefits

Salary Range: Based on the mid-level experience (2-5 years) and the location in Bangkok, Thailand, a competitive salary range for a Product Designer (UX/UI) would typically fall between THB 60,000 to THB 100,000 per month. This can vary based on specific experience, skills, and the company's compensation structure.

Benefits:

• Health Insurance: Group insurance from a top provider, covering Outpatient Department (OPD), Inpatient Department (IPD), and Emergency OPD.

• Provident Fund: Makro PRO offers a 3% provident fund contribution.

• Year-end Bonus: Includes variable and performance-based bonuses.

• Gym Facilities: Access to a fitness center, yoga room, and recreational space at the Head Office.

• Attractive Vacation Days: Minimum of 18 days of annual leave.

• No Overtime: The company operates on a 5-day work week with self-set goals and deadlines, aiming to avoid overtime.

• Free Car Parking Space: Provided for employees who drive to work.

Working Hours: 40 hours per week, typically on a 5-day work schedule, with an emphasis on work-life balance and avoiding overtime.

📝 Enhancement Note: The provided benefits list is comprehensive and attractive for the Thai market, particularly the commitment to "No overtime" and a generous vacation policy. The salary estimate is a general benchmark for mid-level UX/UI designers in Bangkok, and candidates should inquire about the specific range during the application process.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce, B2B Marketplace, Technology. Makro PRO operates within the dynamic B2B e-commerce sector, aiming to revolutionize the marketplace ecosystem for restaurant owners, hotels, and independent retailers in Southeast Asia.

Company Size: Makro PRO is described as an "exciting new digital venture by the iconic Makro," suggesting it's a growing entity, potentially scaling rapidly. While specific numbers aren't provided, the ambition to become "Southeast Asia’s next unicorn" indicates a significant scale of operation or aspiration.

Founded: Makro PRO is a new digital venture, though it leverages the established presence of Makro. The specific founding date of the digital venture is not provided, but it's positioned as a forward-looking initiative.

Team Structure:

• The design team is part of a larger product development environment, working within an Agile framework.

• Collaboration is expected with Product Owners, Business Analysts, and Engineers, indicating a cross-functional team structure.

Methodology:

• Agile product development is a core methodology, emphasizing iterative design and development cycles.

• A strong emphasis is placed on user-centered design, ensuring that user needs and feedback drive product evolution.

• Collaboration and open communication are key, fostering an environment where diverse perspectives are valued.

Company Website: https://jobs.workable.com/company/1cWkogd8purSPWZfcuHmCe/jobs-at-makro-pro

📝 Enhancement Note: The company culture is presented as progressive, diverse, and customer-centric. The "non-hierarchical and agile environment" suggests a flat organizational structure where individuals can make significant contributions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level (2-5 years of experience), suitable for designers who have moved beyond entry-level tasks and can independently manage design projects, conduct research, and contribute strategically to product development. The focus on WMS and operational workflows suggests a specialization within product design.

Reporting Structure: The designer will likely report to a Design Lead, Head of Product Design, or a Product Manager, working closely with Product Owners and Engineering teams. The non-hierarchical structure implies direct access to stakeholders and decision-makers.

Operations Impact: The Product Designer plays a critical role in shaping the user experience of Makro PRO's technology platform, directly impacting the efficiency and success of businesses (restaurant owners, hotels, retailers) that rely on the WMS. Their work directly influences customer adoption, satisfaction, and operational effectiveness.

Growth Opportunities:

• Operations Skill Advancement: Opportunity to deepen expertise in designing for complex operational systems (WMS), logistics, and B2B marketplaces, becoming a specialist in a niche but critical area of product design.

• Industry Exposure: Gain valuable experience in the rapidly growing Southeast Asian B2B e-commerce market, working towards the company's goal of becoming a unicorn.

• Leadership Potential: With proven success and a strong understanding of the product and users, there are opportunities for growth into senior design roles, leading design initiatives, or mentoring junior designers.

📝 Enhancement Note: The role offers a unique opportunity to specialize in operational technology design within a high-growth e-commerce venture. Growth will likely involve expanding design responsibilities, taking on more complex features, and potentially leading design efforts for specific product areas.

🌐 Work Environment

Office Type: The company offers an on-site work environment with amenities like a fitness center, yoga room, and recreational space at its Head Office in Bangkok. This suggests a collaborative and amenity-rich workspace designed to support employee well-being and productivity.

Office Location(s): Bangkok, Thailand. Specific details about the office location within Bangkok are not provided, but it is described as having free car parking.

Workspace Context:

• The workspace is described as non-hierarchical and agile, fostering collaboration and open communication.

• Employees will have access to modern office facilities, including gym and recreational spaces, promoting a healthy work-life balance.

• The environment is diverse, with team members from various international backgrounds, offering a rich cultural exchange.

Work Schedule: A standard 5-day work week with a focus on efficiency and goal achievement rather than prolonged hours. The company explicitly states "No overtime," indicating a commitment to a sustainable work schedule.

📝 Enhancement Note: The on-site requirement in Bangkok, coupled with the emphasis on work-life balance and excellent office amenities, points to a company that invests in its employee experience and seeks to create a productive, yet enjoyable, work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and alignment with the role's requirements.

• Portfolio Presentation: Candidates will likely be asked to present their portfolio, focusing on 2-3 key projects that showcase their UX/UI skills, design process, and problem-solving abilities, particularly those relevant to operational systems or complex workflows.

• Technical/Design Challenge: Potentially a design exercise or case study to evaluate problem-solving skills, design thinking, and ability to translate requirements into solutions. This might involve a WMS-related scenario.

• Behavioral & Cultural Fit Interviews: Discussions with hiring managers and team members to assess communication skills, collaborative approach, passion for design, and alignment with Makro PRO's values (collaboration, diversity, excellence, customer-centricity).

• Final Interview: With senior leadership to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Highlight WMS/Operational Experience: If you have experience designing for internal tools, logistics, supply chain, or complex operational workflows, emphasize these projects prominently.

• Showcase Process: Clearly articulate your design process for each project, from problem definition and user research to iteration and final solution, explaining the rationale behind your decisions.

• Quantify Impact: Where possible, use metrics to demonstrate the impact of your design solutions (e.g., increased efficiency, reduced errors, improved user satisfaction).

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use high-fidelity mockups and interactive prototypes where appropriate.

• Tailor to the Role: Emphasize skills and projects that directly address the responsibilities outlined in the job description, such as designing for web and PDA devices within operational contexts.

Challenge Preparation:

• Familiarize yourself with common challenges in designing user interfaces for warehouse management systems or similar operational software.

• Be prepared to articulate your design decisions under pressure, explaining the trade-offs you considered.

• Practice presenting your work concisely and persuasively, focusing on how your designs solve user and business problems.

• Research Makro PRO and the B2B e-commerce landscape in Southeast Asia to understand the business context.

📝 Enhancement Note: The emphasis on WMS and operational workflows means that candidates should be prepared to discuss how they handle complexity, data-heavy interfaces, and user flows for task-oriented operations.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, or similar industry-standard tools for wireframing, prototyping, and UI design.

• User Research & Testing: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey).

• Design Systems: Experience with creating or working within established design systems.

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to the core design role, but understanding how designs integrate with backend systems and workflows is crucial.

📝 Enhancement Note: Proficiency in Figma is becoming increasingly standard in the design industry, and candidates should highlight their experience with it. The ability to work with and contribute to design systems is critical for maintaining consistency across a platform like WMS.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong belief in putting customers (in this case, restaurant owners, hotels, retailers, and warehouse operators) at the heart of all work, driving design decisions to meet their needs and solve their problems.

• Collaboration: Valuing teamwork and open communication, working effectively with cross-functional teams (Product Owners, BAs, Engineers) to achieve common goals.

• Excellence: Striving for high quality in design and execution, with a commitment to continuous improvement and delivering impactful solutions.

• Diversity: Embracing a diverse workforce and fostering an inclusive environment where different perspectives are welcomed and valued, leading to more innovative solutions.

• Innovation: Encouraging bold ideas and a forward-thinking approach to transform the B2B marketplace ecosystem.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with Product Owners, Business Analysts, and Engineers throughout the product development lifecycle.

• Agile Environment: Collaboration occurs within an agile framework, involving regular stand-ups, sprint planning, and feedback sessions.

• Open Feedback Culture: Encouraging constructive feedback on designs to ensure the best possible outcomes and to foster continuous learning.

📝 Enhancement Note: The company culture emphasizes a blend of innovation, customer focus, and collaborative execution, all within a diverse and agile setting. Understanding these values will be key for candidates to demonstrate cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Workflows: Translating intricate WMS and operational processes into intuitive and efficient user interfaces requires strong analytical and problem-solving skills.

• Balancing User Needs with Technical Constraints: Ensuring designs are not only user-friendly but also feasible within the technical limitations of web and PDA platforms.

• Maintaining Consistency Across Platforms: Establishing and adhering to design systems that ensure a cohesive user experience across different parts of the WMS.

• Adapting to a Fast-Paced Environment: The "startup" nature of Makro PRO, with its unicorn aspirations, means working in a dynamic, fast-paced setting that requires adaptability and resilience.

Learning & Development Opportunities:

• Specialization in B2B/Operational Tech Design: Deepen expertise in a high-demand niche area of UX/UI design.

• Industry Exposure: Gain firsthand experience in the rapidly evolving Southeast Asian e-commerce and logistics technology sector.

• Cross-functional Skill Development: Enhance collaboration and communication skills by working closely with diverse teams.

• Contribution to a "Unicorn" Venture: Opportunity to be part of a company with significant growth potential and market impact.

📝 Enhancement Note: The challenges presented are typical for roles at the intersection of design and complex operational systems in growing tech companies. The growth opportunities are substantial for individuals looking to specialize and gain experience in a high-impact sector.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your process for designing a new feature for a complex operational system like a WMS. How do you ensure user needs and operational efficiency are met?"

• Problem Solving: "Describe a time you had to design for conflicting requirements or technical constraints. How did you approach it, and what was the outcome?"

• User Research: "How do you approach user research for an audience that may not be digitally native or may have very specific operational tasks? What methods would you use for WMS users?"

• Design Systems: "What is your experience with design systems? How do you contribute to or maintain them, especially in a rapidly evolving product?"

Company & Culture Questions:

• "Why are you interested in Makro PRO and our mission to transform the B2B marketplace?"

• "How do you embody our values of collaboration, diversity, and customer-centricity in your work?"

Portfolio Presentation Strategy:

• Focus on Impact: For each project, clearly articulate the problem, your role, your process, the solution, and the impact (quantified if possible).

• Emphasize WMS/Operational Relevance: If possible, select projects that demonstrate your ability to design for complex, task-oriented workflows, even if not directly WMS. Explain how your skills translate.

• Showcase Iteration: Demonstrate how user feedback and testing informed your design decisions and led to improvements.

• Be Ready for Detail: Prepare to discuss the technical considerations and trade-offs you made during the design process.

📝 Enhancement Note: Candidates should prepare to discuss specific examples that showcase their ability to handle complexity, data-driven interfaces, and user-centric problem-solving within operational contexts. The interview will likely assess both design craft and strategic thinking.

📌 Application Steps

To apply for this Product Designer (UX/UI) position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your UX/UI skills, particularly any experience with operational systems, complex workflows, or B2B applications. Showcase your end-to-end design process.

• Resume Optimization: Ensure your resume clearly outlines your experience with user research, interaction design, visual design, design systems, and Agile development. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and how you champion the end-user. Prepare to discuss your portfolio in detail.

• Company Research: Understand Makro PRO's mission, the B2B e-commerce landscape in Southeast Asia, and their company values to demonstrate your genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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