Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Iterable

Location: Hybrid - Lisbon, Portugal

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: May 14, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and deliver user-centered features for Iterable's AI-powered Customer Engagement Platform, focusing on the Experimentation & Attribution team.

• Collaborate with cross-functional teams including Product Management, Engineering, and UX Research to drive solutions from ideation to launch.

• Conduct UX research and discovery to identify customer pain points and opportunities within complex B2B SaaS products.

• Develop high-fidelity prototypes to test and iterate on design solutions, ensuring alignment with user needs and business objectives.

• Contribute to the continuous improvement of design quality and standards within the product design team.

📝 Enhancement Note: This role is specifically focused on the Experimentation and Attribution domain within a customer engagement platform, indicating a need for designers who can translate complex data and optimization workflows into intuitive user experiences. The emphasis on "consumer-grade enterprise products" suggests a high bar for visual polish and usability, even within a B2B context.

📈 Primary Responsibilities

• Design and iterate on features for the Experimentation and Attribution team, enabling customers to easily understand message performance and optimize their communication strategies.

• Partner closely with Product Managers and Engineers throughout the entire product development lifecycle, from initial problem definition to final implementation.

• Lead UX research initiatives, including user interviews, surveys, and usability testing, to gather insights and validate design decisions.

• Create detailed wireframes, user flows, and interactive prototypes to effectively communicate design concepts and solutions.

• Translate complex strategic concepts, such as campaign experiments and AI-powered automated orchestration, into clear and actionable user interfaces.

• Maintain and elevate design quality by providing constructive feedback and critiques to fellow designers.

• Ensure the final design vision is accurately realized during the implementation phase by working closely with engineering teams.

• Contribute to broader systems thinking and component-level UI design within the product.

📝 Enhancement Note: The core responsibilities highlight a blend of strategic thinking (systems thinking, broad strategy) and detailed execution (component-specific UI design). The emphasis on "full project lifecycle" and "concept through launch" suggests a need for end-to-end design ownership.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for foundational understanding.

Experience: 3+ years of professional experience in Product Design, specifically within the software application development lifecycle, with a proven track record of leading design projects from inception to successful launch.

Required Skills:

• 3+ years of Product Design experience across the full software development lifecycle.

• Proven ability to lead design projects from concept to launch, balancing user needs, business goals, and technical constraints.

• Strong visual design sensibilities and a passion for creating consumer-grade enterprise products.

• Experience with systems thinking and designing for complex product ecosystems.

• Empathy for diverse customer groups, engineers, and internal stakeholders.

• A strong 'Growth Mindset' with a passion for continuous learning and self-improvement.

• Proficiency in UX research methodologies and user discovery facilitation.

Preferred Skills:

• Experience in a fast-paced, dynamic work environment.

• Prior experience designing for experimentation, analytics, or optimization workflows.

• Familiarity with marketing automation software (e.g., email, push notifications, SMS).

• Experience designing for B2B SaaS companies and building tools for professional users.

• Hands-on experience with AI and code for prototyping and refining user experiences.

📝 Enhancement Note: The "Bonus Points" section strongly suggests a preference for candidates with direct experience in the marketing technology space, particularly in areas related to experimentation, analytics, and automation. This indicates that familiarity with these specific domains will significantly differentiate candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 robust case studies demonstrating end-to-end product design ownership from concept to launch.

• Clearly articulate the problem statement, user needs, business objectives, and technical constraints for each project.

• Detail your design process, including UX research, ideation, wireframing, prototyping, user testing, and iteration.

• Highlight your contributions to visual design, interaction design, and UI implementation.

• Demonstrate the ability to solve complex problems within a B2B SaaS context, showcasing strategic thinking and systems design.

Process Documentation:

• Provide examples of how you document design processes, such as user journey maps, workflow diagrams, or research findings summaries.

• Showcase your approach to facilitating UX research and discovery, including how you identify opportunities and manage scope.

• Illustrate how you prototype design decisions, showing progression from low-fidelity to high-fidelity as needed for problem-solving and testing.

• Detail your collaboration process with engineering partners, emphasizing how you partner through implementation and iterate based on feedback.

📝 Enhancement Note: For a Product Designer role, the portfolio is paramount. The emphasis on "concept through launch" and "balancing user needs, business goals, and technical constraints" means candidates must present projects where they demonstrably influenced outcomes across these dimensions. Case studies should not just showcase final designs but the strategic thinking and iterative process behind them, particularly for complex B2B SaaS products.

💵 Compensation & Benefits

Salary Range: For a Product Designer with 3+ years of experience in Lisbon, Portugal, a competitive salary range is estimated to be between €45,000 to €70,000 annually, depending on experience, specific skill set, and the company's compensation philosophy. This range is based on market research for mid-level design roles in major European tech hubs, considering Lisbon's cost of living and the competitive nature of the SaaS market.

Benefits:

• Competitive salaries and meaningful equity, reflecting the value placed on employee contributions.

• Private Medical Insurance for comprehensive healthcare coverage.

• Life/Risk Assurance to provide financial security for employees and their families.

• Daily Meal Allowance (€8.55 per day), contributing to daily living expenses.

• Community Days, offering paid time off for volunteering and community engagement.

• Generous Paid Annual Leave (22 days), promoting work-life balance.

• Global Lifestyle Reimbursement Account, allowing flexibility for personal well-being and development.

• Paid Sabbatical, offering extended leave for personal growth and rejuvenation.

• Complete Laptop Workstation, providing the necessary tools for effective work.

Working Hours: The standard working hours are estimated at 40 hours per week, typical for full-time roles in the tech industry. The hybrid work arrangement allows for flexibility in managing these hours.

📝 Enhancement Note: The salary estimate is based on general market data for Product Designers in Portugal and comparable tech hubs. Iterable is a well-funded SaaS company, and the provided benefits suggest a competitive compensation package. The "Global Lifestyle Reimbursement Account" and "Paid Sabbatical" are particularly attractive, indicating a strong emphasis on employee well-being and long-term commitment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Iterable operates in the MarTech (Marketing Technology) and Customer Engagement Platform sector, a rapidly growing area focused on leveraging AI and data to personalize customer interactions.

Company Size: Iterable is a significant player in the SaaS market, with a global presence and a substantial employee base (likely in the hundreds to over a thousand, based on the description mentioning "nearly 1,200 brands"). This size indicates a structured environment with established processes but also room for innovation and individual impact.

Founded: Iterable was founded in 2013, giving it over a decade of experience in the market. This maturity suggests a stable company with a proven product-market fit, while still maintaining a growth-oriented mindset.

Team Structure:

• The Product Design team is likely part of a larger Product organization, collaborating closely with Product Management and Engineering.

• This specific role is within the "Experimentation & Attribution" team, suggesting a specialized focus area within the broader platform.

Methodology:

• Iterable emphasizes a data-driven approach, reflected in its focus on experimentation and attribution.

• The company culture promotes a 'Growth Mindset,' encouraging continuous learning, iteration, and embracing challenges.

• Collaboration and Humility are core values, indicating an environment where teamwork and mutual respect are prioritized.

• Design within Iterable likely follows an agile development methodology, with iterative cycles of research, design, development, and testing.

Company Website: https://iterable.com/

📝 Enhancement Note: The company's core values (Trust, Growth Mindset, Balance, Humility) are key indicators of its culture. A 'Growth Mindset' is particularly relevant for a Product Designer, suggesting an environment that supports learning new tools, techniques, and product domains. The mention of "consumer-grade enterprise products" implies a focus on user experience that is both powerful and intuitive, which is a significant cultural driver for the design team.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, suitable for individuals with 3+ years of experience who can independently manage design projects from concept to launch. It implies a significant level of responsibility and autonomy in shaping product features.

Reporting Structure: The Product Designer will report into a Design leadership role (e.g., Design Manager, Head of Product Design) and will work closely with Product Managers and Engineering Leads within the Experimentation & Attribution team. This structure ensures alignment with product strategy and engineering feasibility.

Operations Impact: The Product Designer's work directly impacts Iterable's customers by enabling them to optimize their marketing efforts and understand campaign performance. This contributes to customer success, retention, and the overall value proposition of the Iterable platform. By designing intuitive tools for experimentation and attribution, the role directly influences how marketers drive growth and customer relationships.

Growth Opportunities:

• Skill Specialization: Develop deep expertise in designing for experimentation, AI-driven personalization, and data analytics within customer engagement platforms.

• Leadership Development: Progress to Senior Product Designer roles, taking on more complex projects, mentoring junior designers, and influencing design strategy.

• Cross-functional Mobility: Gain exposure to various product areas and potentially move into product management or UX research roles within Iterable.

• Continuous Learning: Benefit from Iterable's 'Growth Mindset' culture, which encourages professional development through internal workshops, external training, and exposure to cutting-edge technologies like AI.

📝 Enhancement Note: The role offers a clear path for growth within a specialized area of MarTech. The emphasis on AI and experimentation suggests opportunities to develop highly in-demand skills. The company's commitment to a 'Growth Mindset' implies that professional development is actively supported, making it an attractive environment for ambitious designers.

🌐 Work Environment

Office Type: The role is designated as Hybrid, meaning employees are expected to work from the Lisbon office for a portion of the week, with the flexibility to work remotely for the remainder. This offers a balance between in-person collaboration and remote work autonomy.

Office Location(s): The primary office location is Lisbon, Portugal. This implies access to a vibrant European tech scene and a collaborative workspace within the city.

Workspace Context:

• The hybrid model fosters a dynamic workspace that blends focused individual work with collaborative team sessions.

• Designers will have access to modern office facilities in Lisbon, designed to support productivity and team interaction.

• The role involves close collaboration with a multidisciplinary team, requiring effective communication and teamwork within the office and through digital collaboration tools.

• Access to necessary design tools and technology will be provided, including a complete laptop workstation.

Work Schedule: A standard full-time work schedule is expected, likely around 40 hours per week. The hybrid arrangement provides flexibility in how these hours are structured and where they are performed, allowing for better work-life integration.

📝 Enhancement Note: The hybrid nature of the role in Lisbon suggests a modern work environment that values both in-person synergy and individual flexibility. For a designer, this means opportunities for spontaneous brainstorming and in-depth discussions, balanced with the focus time needed for deep design work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest in the role.

• Portfolio Review & Design Exercise: Candidates will likely present their portfolio, discussing key projects and design decisions. This may be followed by a take-home design challenge or an in-person/virtual design exercise simulating a real-world problem.

• Team Interviews: Meetings with Product Managers, Engineering Leads, and fellow Designers to evaluate collaboration skills, technical understanding, and design approach.

• Hiring Manager Interview: A final discussion focusing on overall fit, career aspirations, and alignment with Iterable's culture and values.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-5 of your strongest, most relevant projects that showcase end-to-end design ownership and impact, particularly those related to B2B SaaS, experimentation, or data-driven products.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, prototyping, testing, iteration), the challenges faced, and the quantifiable outcomes or impact.

• Highlight Collaboration: Emphasize how you partnered with PMs, engineers, and researchers, and how you incorporated their feedback.

• Showcase Systems Thinking: If possible, include examples of how your designs fit into a larger product ecosystem or how you designed scalable components.

• Prepare for Questions: Be ready to discuss your design rationale, trade-offs you made, and what you would do differently.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Iterable's product, the customer engagement platform space, and the concepts of experimentation and attribution.

• Practice Problem-Solving: Be prepared for design challenges that require you to break down a complex problem, define metrics for success, and propose a user-centered solution.

• Articulate Your Process: Clearly explain your thought process, design decisions, and how you would approach research and testing for the given challenge.

• Consider Constraints: Think about business goals, technical feasibility, and user needs when proposing solutions.

📝 Enhancement Note: The portfolio review is critical. Candidates should be prepared to discuss their process in detail, not just show final mockups. For this role, demonstrating experience with complex B2B products, data visualization, and optimization workflows will be key. A design challenge is highly probable, so practicing problem decomposition and solution articulation is essential.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma (highly likely, industry standard for collaborative design), Sketch, Adobe Creative Suite (Photoshop, Illustrator).

• Collaboration Tools: Jira (for tracking work with engineering), Confluence (for documentation), Slack (for team communication).

• UX Research Tools: Tools for user interviews, usability testing, and surveys (e.g., UserTesting.com, Lookback, Maze).

Analytics & Reporting:

• Data Analysis: While not a primary design tool, familiarity with how data is presented and analyzed is crucial. Candidates should understand how to design dashboards and reports that facilitate data interpretation.

• Product Analytics Platforms: Experience with tools like Amplitude, Mixpanel, or Google Analytics is beneficial for understanding user behavior and campaign performance.

CRM & Automation:

• Familiarity with Marketing Automation: Understanding the workflows and user needs within platforms like Iterable itself, or competitors, would be advantageous.

• AI/ML Concepts: While not necessarily direct tool usage, an understanding of how AI is applied in customer engagement and how to design interfaces that leverage AI capabilities is a plus.

📝 Enhancement Note: Proficiency in Figma is almost a given for modern product design roles. Given the focus on experimentation and attribution, familiarity with data visualization principles and how users interact with analytics dashboards will be highly valued. Experience with marketing automation platforms is a strong plus, indicating a candidate can hit the ground running.

👥 Team Culture & Values

Operations Values:

• Trust: A foundation for open communication and collaboration, essential for working effectively with cross-functional teams. Designers are expected to be reliable and transparent in their work.

• Growth Mindset: Encourages continuous learning, embracing challenges, and seeking feedback for improvement. This means designers are expected to be adaptable, curious, and proactive in skill development.

• Balance: Promotes a sustainable work-life integration, recognizing the importance of well-being for long-term productivity and creativity. This translates to respecting working hours and personal time.

• Humility: Fosters an environment of mutual respect, where all ideas are considered and individuals are open to learning from others, regardless of role or seniority. This encourages a supportive and ego-free design process.

Collaboration Style:

• Cross-functional Integration: Designers are integral members of product teams, working closely with PMs and Engineers from discovery through delivery.

• Iterative Feedback Loops: The culture likely encourages regular design critiques and feedback sessions to refine solutions and maintain high standards.

• User-Centricity: A shared commitment to understanding and serving customer needs, driving design decisions based on research and user empathy.

📝 Enhancement Note: The core values—Trust, Growth Mindset, Balance, and Humility—are central to Iterable's identity. For a designer, this means an environment that values collaboration, learning, and a healthy work-life balance, while also expecting professionalism and a commitment to user-centered design.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate experimentation and attribution workflows into intuitive and user-friendly interfaces for a sophisticated B2B SaaS product.

• Balancing Stakeholder Needs: Effectively managing competing priorities and feedback from Product, Engineering, Marketing, Sales, and customer stakeholders.

• Staying Ahead of AI: Integrating evolving AI capabilities into the product design in a way that is meaningful, ethical, and enhances user workflows.

• Remote/Hybrid Collaboration: Maintaining strong team connection and design consistency within a hybrid work model.

Learning & Development Opportunities:

• Specialized MarTech Expertise: Deepen knowledge in customer engagement, AI-driven marketing, experimentation, and analytics design.

• Advanced Design Techniques: Opportunities to explore and implement cutting-edge design patterns, interaction models, and prototyping techniques.

• Mentorship: Access to experienced design leaders and peers for guidance and professional development.

• Industry Exposure: Potential to attend industry conferences or training related to MarTech, UX, and product design.

📝 Enhancement Note: The primary challenge will be simplifying complexity. Candidates need to demonstrate an ability to tackle intricate workflows and make them accessible. The growth opportunities are significant, especially for those interested in specializing in AI-driven MarTech, a high-demand field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex feature with multiple stakeholders. How did you manage conflicting priorities and ensure alignment?" (Focus on collaboration, negotiation, and process.)

• "How do you approach designing for experimentation or analytics workflows? What are the key considerations for users in these domains?" (Assess understanding of the specific product area and user needs.)

Company & Culture Questions:

• "Why are you interested in Iterable and our mission to empower customer engagement through AI?" (Research Iterable's product, market position, and recent news.)

• "How do you embody our core values of Trust, Growth Mindset, Balance, and Humility in your work?" (Prepare specific examples for each value.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your process, the solutions you designed, the trade-offs you made, and the measurable impact.

• Focus on Impact: Quantify results whenever possible (e.g., increased user engagement, reduced task completion time, improved conversion rates for customers).

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) to illustrate your design decisions and process.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, research methodologies, and your collaboration with engineering and product teams.

📝 Enhancement Note: Be ready to discuss the why behind your design decisions. For this role, demonstrating an understanding of how design impacts business goals (like customer success and optimization) is crucial. Prepare to talk about your process for handling ambiguity and complexity, as these are inherent in the Experimentation & Attribution domain.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Iterable careers page or Greenhouse.

• Tailor Your Resume: Highlight experience with B2B SaaS products, UX research, prototyping, visual design, and any familiarity with marketing automation, experimentation, or analytics workflows. Use keywords from the job description.

• Curate Your Portfolio: Select 3-5 of your strongest, most relevant case studies. Ensure each case study clearly outlines the problem, your process, your role, the design solutions, and the impact. Focus on end-to-end ownership and problem-solving.

• Prepare Your Presentation: Practice walking through your portfolio with a clear narrative, focusing on your design process, collaboration, and the outcomes of your work. Be ready to discuss your reasoning and trade-offs.

• Research Iterable: Understand their product, target audience, recent news, and company culture, particularly their core values. Prepare thoughtful questions to ask during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.